Homesharing

Orion

Orion Haus partners with leading multifamily owners to deploy technology that operationalizes resident homesharing within their portfolios of multifamily assets.

Rooted in the traditional 12-month lease, buildingwide residential homesharing, allows residents to host a guest when they are not at home. As a result, you can anticipate an increase in NOI through additional income from the homesharing Revenue split, a potential reduction in new resident concessions, and possible rent increases. Additionally, homesharing is a competitive differentiator that will drive new resident leasing and help retain existing residents.

This document provides a detailed overview of your homesharing program from onboarding and beyond.

On behalf of the entire Orion Haus team, thank you for this opportunity and we look forward to forging our partnership.

The way we live starts at home, and we created the Orion Haus app to give people the freedom to live and travel the way they want, and make money on their homes while they’re away.

Learning about homesharing and the Orion Haus app will help you talk about it like all of your other amenities. Many leasing teams talk about homesharing on tours or as a closing tool because the ability to homeshare and earn additional income is a great way to seal the deal for potential residents, or those who are trying to negotiate down rental rates.

Orion Haus is an app that apartment community residents can use to homeshare. The Orion Haus app makes it easy to host, to stay, and to always feel at home.

What is homesharing, you ask? Think of it like Airbnb'ing. It's when your residents are allowed to sublease on a short-term basis to travelers. Residents love homesharing for many reasons, but they especially love being able to earn additional income on their place when they're not using it.

THE BEST PART? YOUR PROPERTY RECEIVES 12.5% FROM EVERY NIGHT BOOKED, GENERALLY EARNING YOU AN EXTRA $100 PER UNIT PER MONTH!

How does Orion Haus control homesharing?

Simply allowing homesharing doesn't do anything to increase NOI, in fact it can do the opposite. Homesharing is... difficult. Figuring out how and when to meet guests with keys is uncomfortable, and arranging for housekeeping and telling them what to do is impossible for a newbie. And leaving all these questions to a property manager is adding work to their already stacked plate. Orion Haus tailors a homesharing program to your community and automates most operations right in the app. Residents have it easy, and they actually participate, which means real NOI to your bottom line — $100 per unit per month, on average.

Other programs leave the many details of a homesharing program to the property manager, adding burdensome additional work.

Orion Haus homesharing program already has the details figured out, and doesn't add any additional work for property teams.

Other programs leave the confusing permitting process to the resident and there's no way to ensure compliance.

Orion Haus manages the permitting and can control compliance on unit caps and maximum nights in the software.

Other programs leave tax collection and remittance to resident.

Orion Haus manages the accounting, collection, and remittance of taxes.

Other programs let the OTAs pay the resident directly.

Orion Haus ensures residents pay their rent before receiving earnings.

Other programs' OTA-standard guest screening is easily bypassed.

Orion Haus ensures all guests upload copies of identification and sign rental agreements. And building owners have the ability to standardize upgraded screening services through our direct integration with Experian.*

Other programs don't have any standard protocol for meeting guests and key exchanges.

Orion Haus standardizes and automates key exchanges for guests.

Other programs don't guide the impossible task of arranging and training for housekeeping, not to mention arranging key exchanges for them too.

Orion Haus automates scheduling for housekeepers, and checklists are already provided for them in the app.

Other programs' property managers don't have visibility into cleaners or control who they are.

Orion Haus network of cleaners are all licensed, insured, and have background checks.

Other programs' residents are barely encouraged to participate because property managers recognize that the activity isn't controlled and hinders their operations, leading to minimal uplift in NOI.

Orion Haus thoroughly trains property managers on the benefits of homesharing and gives them all controls. Resident homesharing then thrives with exceptional uplift in NOI of 10-20%.

HOMESHARING IS A MUST-HAVE AMENITY WHICH CAN DRIVE INCREASES IN NOI, BUT IT MUST BE CONTROLLED AND CULTIVATED.

How does it work?

RESIDENT LEAVES FOR THE WEEKEND

– Your residents will tell the app what days they're going to be home, and what days they're going to be away. The day that they leave, they'll "check out" of their apartment, lock up any special belongings in their kitchen or closet, strip their bed linens, and they'll either elect to clean up their own place or they'll schedule their housekeeper to come in and prepare for guests.

2. GUESTS ARRIVE FOR THEIR TRIP

– Guest check in time starts at 3pm and check out time is 11am. The Orion Haus app sends guests automated messages with custom arrival instructions and unique access codes to the key locker — exclusively for their reservation times. Guests pick up their keys, enjoy their trip, and the night before check out they receive check out instructions to return their key in the morning by 11am.

Housekeepers are always scheduled for guest check-outs. The Orion Haus app sends them their schedule and a unique access code when the guest booking is created. Their access to the key locker begins at 11am and ends at 3pm. During that time, the housekeeper will clean the apartment from the guest stay. The apartment is then clean for the next guest's arrival — or for the resident to come home.

Residents are allowed to check back into their apartment at check in time which is 3pm. They'll arrive home to a clean apartment, and they'll receive additional income from the guests' stay.

1.

3. HOUSEKEEPER ARRIVES

4. RESIDENT ARRIVES BACK HOME

Resident sign up is easy

PERMISSION GRANTED

– First thing to remember is that all residents are allowed to homeshare even though their lease prohibits subleasing. This is because at lease signing, all residents will sign a lease addendum allowing them to homeshare exclusively in the Orion Haus program.

Everytime you sign a lease, that resident's record will be created in our system, and they'll receive a welcome email with sign up information.

RESIDENTS SIGN UP

– When the residents sign up for the app they'll be guided through learning about homesharing process, creating their listing, setting their prices, getting set up with a housekeeper through our housekeeping partner, and getting their keys in order with the key locker. After that, they'll be guided through making dates available for guests, agreeing to the program rules and regulations, and submitting their W-9 form for their earnings.

AUTOMATED HOUSEKEEPING RESOURCE CENTER

We have a partnership with a nationwide network of housekeepers. Residents will hire housekeepers based on prerequisites that are set by Orion Haus, which include requirements that they have to be licensed, insured, and background checked. Inside of every resident account will already be the Orion Haus standard checklist, which they can customize to their needs. All cleaning photos and issues are saved directly into the Orion Haus app.

Inside of the Orion Haus app has a resource center of content to help residents, which includes everything from topics on listing creation, how to get your apartment ready, how to lock up items that you want to secure, how to get exclusive Orion Haus discounts on furniture and supplies, how to communicate with guests, how to customize the housekeeping checklist, how to pick a housekeeper, how to stock a cleaner's closet, how to deal with damages, and tons more.

Our app controls access for any building

The Orion Haus app controls access with direct integrations with Latch digital locks, Keycafé for metal keys, key fobs, or key cards, and code storage for key pad locks.

UNLOCK WITH THE IOS APP

UNLOCK WITH THE ANDROID APP

UNLOCK WITH A METAL KEY

UNLOCK WITH A KEY FOB

UNLOCK WITH A KEY CARD

UNLOCK WITH A DOOR CODE

Required items

These items are required in order to have an active listing and to be able to host guests. Most are every day items that residents probably have already.

BEDROOMS AND BATHROOMS

– All beds must have bed frames; no mattresses on the floor

One bed per bedroom max and only 2 guests per bedroom max

– All mattresses will have mattress protectors and all pillows will have pillow protectors

All bathrooms will have plungers and scrubbers

– All bathrooms will have small trash cans

SHEETS AND TOWELS

– At least 6 bath towels PER bedroom

At least 3 bath mats PER bathroom

At least 3 full sheet sets PER bed

– At least 3 quilts or duvets PER bed

GENERAL

– Furniture pads on furniture – No candles

Roku TVs are recommended as an app can be used to control the TV if the remote goes missing

KITCHEN

– Tall trash can in the kitchen

– Plates, bowls, drinking glasses, and silverware for the amount of people your apartment sleeps

– Cooking supplies with at least 1 pot and 1 pan, kitchen utensils, and trivets, cutting board and knives

Toaster, dish drying rack, silicone oven mitts that don’t require laundry

– Coffee maker, reusable coffee filter, and coffee cups

CONSUMABLES

– Dish soap and sponge or reusable dish scrubber

Dishwasher soap (if dishwasher)

– Paper towels

– Trash can liners for bathroom

Trash can liners to kitchen

Hand soap

– Body soap

Toilet paper (rapid-dissolving)

Back up light bulbs

Rules and regulations

RULES

1. I will not host guests outside of the Orion Haus homesharing program.

2. If my property uses a digital key locker, I will always have 2 sets of keys in the key locker when hosting guests and both sets will have everything a guest needs.

3. I will contact my property for property-related and maintenance-related issues.

4. I will contact Orion Haus only for reservation- or hostingrelated issues.

5. If my apartment is not suitable to host guests for any reason, or if I am going to be home, or if I do not want to host guests for any reason, I will block off my calendar for Resident Stays.

EARNINGS AND FEES

1. I understand that I am in charge of determining and setting my nightly rate and that fees from my property and Orion Haus come out of the earnings from the nightly rate.

2. I understand that I am in charge of determining and setting my cleaning fee and that fees from my property and Orion Haus come out of the earnings from the cleaning fee.

3. I understand that the channels that guests book on (Airbnb, etc) charge fees to use their platform and that those fees are deducted from my earnings.

4. I understand that all fees can change over time but because I am responsible for determining and setting my nightly rate, I am in control of my earning potential.

5. I understand that the check out date of a reservation is the metric for determining which month a reservation is paid out for. For example, if a reservation goes from Jan 25 - Feb 1, that reservation is paid out with the February reservations.

6. I understand that I must pay my rent in order to be eligible to receive a pay out.

7. I understand that monthly pay outs are paid out on or before the 15th of the following month. For example, reservations that ended in February are paid out on or before March 15.

8. I understand that while it might be possible to pay my rent with earnings from homesharing income, I am not relying on homesharing income to pay my rent, and will pay my rent regardless of homesharing income.

9. I understand that any of these rules and regulations may change at any time and it is my responsibility to read all updates and policy changes when they are presented to me in the Orion Haus app.

Everything in your hands

VIEW RESIDENT LISTINGS

VIEW RESERVATIONS & WHO'S ON SITE

VIEW CLEANING SCHEDULES

LEASING TIPS & VIDEOS

SEE INFLUENCERS AROUND TOWN SHOP DISCOUNTS ON SUPPLIES

Powerful marketing tools

The Orion Haus website is connected to the availability data from your property management system and all of your residents' listings. Visitors to our website — or the ones we build for you — will find a live feed of your leasing availability, connecting them right to your property, and potential guests will be able to view homesharing availability for resident units.

Our app automates and powers the guest journey

Our app has powerful professional hosting tools that automate the guest journey, leaving most of the work for the robots, and less for you and your residents to do.

AGREE TO HOUSE RULES

Guests receive a booking confirmation with a link to upload their identification, agree to house rules, and sign their guest accommodations agreement* before receiving their access details.

ARRIVAL INSTRUCTIONS

The guest will receive arrival instructions through both their app or their reservation page on the website. Details include how to arrive, where to park, how to pick up keys, and how to get to the apartment.

HOUSE MANUAL

The guest receives everything they need to enjoy the apartment. How to connect to the wifi, maps for best restaurants, bars, and things to do, the house rules for the community, and other information from the resident.

CHECK OUT INSTRUCTIONS

The night before checkout the guest will receive check out details which instruct them of check out times, and how to drop off the keys in the key locker.

A day in the life of an Orion Hauspartnered building

11:00AM

— CHECK OUT

A typical day begins with residents and guests checking out of their apartments. This happens before check out time, which is normally 11:00am. The residents and guests will drop their keys off at the key locker and be on their way.

PRO-TIP: Want to see what reservations are upcoming? Just tap Reservations / Upcoming in your Orion Haus app.

11:00AM - 3:00PM

— CLEANING

Between check out and check in times is when the housekeeping staffs will come to clean apartments. They receive their cleaning job from the Orion Haus app which creates their schedule and a unique code for the housekeepers to access keys.

PRO-TIP: Want to see which apartments are being cleaned that day? Just tap Housekeeping in your Orion Haus app.

3:00PM

— CHECK IN

Beginning at 3pm access codes for residents and guests who are checking in become active. Arrivals will start to filter in around this time through the middle of the night. Whenever they arrive, they'll have all the information they need to access the keys and the apartment they're staying in.

PRO-TIP: Want to see who's currently on your property? Just tap Reservations in your Orion Haus app.

Case studies

Orion Haus case studies deliver positive NOI time and again

TRADITIONAL LEASES

Building-wide residential homesharing allows all residents with traditional 12-month leases to live and travel on their own terms.

THE FREDRICK +$8M exit added in first 7 weeks

HOMESHARING AS AN AMENITY

Large increases to the bottom line, consistent brand standards, and the ability to host flexible living residents.

MULTIFAMILY STR PMS

Orion Haus AI is the only short-term rental PMS purpose built for multifamily PMS integration.

Rapidly converting a historically performing asset

+$200/avg per unit per (+10% increase on rent)

Decreased vacancy by 16%

$40,000 in bookings in 2 months

historically under

Filled 100% of available occupancy

In first 7 days of go-live, filled 100% of available occupancy

per month rent)

16%

less than

Extremely competitive market with another Airbnb-friendly building less than a mile away

$1.8M in incremental revenue created in first week

+$10,000/avg per unit annual NOI increase

+79% increase in exit value in 7 months

+54% increase in rent

Rents +39% above underwriting

Fully-integrated with Latch

KINI BEACH HAUS

THE MERINO

Orion Haus rapidly turned around a historically under performing asset.

ADDED +$8M TO EXIT VALUE IN 7 WEEKS

ADDED +$200/AVG PER UNIT PER MONTH IN HOMESHARING INCOME

ADDED +10%/AVG PER UNIT TO RENT VALUE

Orion Haus rapidly turned around this historically under performing asset which was purchased as a value-add project. The asset had extremely high vacancy and very low reviews.

Orion Haus created marketing and posted the property for lease to Orion Haus’s followers, who rapidly leased up the property to the effect of $8,000,000 toward exit value at a 6 cap in a span of only 7 weeks — more than a million a week.

Additional homesharing income by unit increased monthly rent value by 10% — +$200/avg per unit per month.

Orion Haus filled 100% of available occupancy with homesharers.

FILLED 100% OF AVAILABLE OCCUPANCY WITH HOMESHARING TENANTS IN 7 DAYS.

SCOTTSDALE IS AN EXTREMELY COMPETITIVE MARKET WITH ANOTHER AIRBNB-FRIENDLY BUILDING LESS THAN A MILE AWAY.

ADDED +1.8M IN INCREMENTAL REVENUE IN THE FIRST WEEK.

Within 7 days of taking on this Scottsdale property, Orion Haus was able to lease up 100% of available occupancy to Orion Haus followers, who are homesharing-minded tenants.

The Scottsdale market is extremely known for short-term rentals, and there is even another Airbnb-Friendly style building less than a mile away.

Orion Haus increased NOI

$10,000/

per unit annually

79% INCREASE IN EXIT VALUE IN 7 MONTHS

RENTS ARE UP 54%

RENTS ARE +39% HIGH THAN UNDERWRITING

Full design and marketing by Orion Haus created an increase in NOI of $10,000/ PER UNIT/ annually. Occupancy of the property is 100% and the rents are +54% in total, as well as +39% higher than underwriting.