October 18, 2022
In This Issue ...
• OLCA November Meeting
• OLCA Jim Larson Scholarship Fund

• OLCA Northwest Landscape Expo

• How to Handle Change Orders article from NALP

• OLCA November Meeting
• OLCA Jim Larson Scholarship Fund
• OLCA Northwest Landscape Expo
• How to Handle Change Orders article from NALP
Date: November 2
Time: 6 7:30 p.m.
Place: Lucky Lab, 7675 SW Capitol Hwy. Portland, OR 97219
Join us as we learn about selection, site preparation, pruning, soil care, and root invigoration to support the development of champion trees. The speakers are Certified Arborists Kevin Carr and Lyle Feilmeier with Bartlett Tree Experts.
$15 per OLCA Member
$25 per Non Member
Students: OLCA Student Member: $5 | Non Member $10
The OLCA Jim Larson Scholarship Fund is trying to raise $15,000 to assist high school seniors and existing college students who want to get into the landscape community or are needing assistance in continuing their education.
Link for donations coming soon!
December 15, 2022
7:30 am 4:00 pm
Wingspan Event & Conference Center Hillsboro, OR
The OLCA Board of Directors is excited to announce the return of the NW Landscape Expo, the tradeshow for NW Landscape Professionals and Industry Suppliers. The Northwest Landscape Expo is a trade only event brought to the Landscape Industry to showcase the latest in new products, services, technologies, and education that keeps you at the forefront of the industry.
NW Landscape Expo is an excellent way for existing customers to see you as an integral part of their industry. It's a chance to show them you're innovative, competitive, and essential to today's and tomorrow's landscape industry.
The NW Landscape Expo Committee is looking for committee members. As a committee member you will be involved in selecting presentation topics and presenters, marketing strategies, demonstrations and other details!
You can’t foresee everything that might happen on a landscape installation project, and sometimes this can result in necessary change orders. Improving your design process can help eliminate some of these occurrences, but they can still happen from time to time.
Sometimes it is because the issue at hand is something that could not be seen during the initial design meetings, such as large rock formations or water underground. Other times, they can be a design opportunity the client hadn’t considered until the project got underway. Regardless of the reason why a change order occurs, how you handle it can impact the customer’s satisfaction with the project and your company as a whole.
Money is an emotional topic, and you never want customers to feel like they’re paying too much or getting a bad deal. While they signed off on the
original project price, change orders equal increased costs they might struggle to come to terms with.
Jeff Korhan, founder of Landscape Digital Institute, based in Chicago, Illinois, says with his previous landscape business, it was a case by case decision on whether they would charge the client for the change order. One compromise they would make is if the work was substantial and not their fault, they would ask the client just to pay the hard costs since they were already on site and mobilized. The costs would be added to final amount at the end of the project.