Wells Dining Catering Guidelines History of Wells Dining - Aurora Inn, Inc. In January of 2010, Aurora Inn, Inc. was delighted to take over the management of Wells Dining. Aurora Inn, Inc. operates The Aurora Inn, E.B. Morgan House, The Village Market, The Fargo Bar & Grill and Dorie's CafĂŠ and is wholly committed to the highest standards of service and food quality. Aurora Inn, Inc. has brought some of the finest chefs in Central New York to Wells Dining to create a unique dining experience on par with some of the finest restaurants in our area. Wells Dining is committed to ecological sustainability and is a willing participant in the global initiative to create less waste and consume fewer resources with great emphasis placed on fresh local ingredients and “from scratchâ€? cooking. We also serve tastes and flavors from around the world.
Scheduling Timelines All event requests will be in written form and must be signed by the event organizer and the Wells Dining Management. Events over 50 guests must be scheduled at least 1 month prior to the event date. Events under 50 guests must be scheduled at least 10 business days prior to the event date. A quote to confirm your request will be emailed within one week of making the request. Menu choices need to be finalized a minimum of 10 business days prior to the event date. Final guest counts are due a minimum of 10 business days prior to the event. The event host will be billed for a minimum of the guaranteed guest count. Wells Dining cannot guarantee service of a final guest count that is greater than 25% over the initial estimate. Special dietary requests must be made a minimum of 10 business days prior to the event in order to guarantee the request can be fulfilled. Events that are approved and planned outside of the above time deadlines will incur a 10% fee. This is because Wells Dining is incurring additional costs for last minute requests since special accommodations of product, space and staffing will be required. Events held in the Dining Hall during normal student service hours will be served the same meal that is served to students and must not displace the student population. Please note that making your initial booking as early as possible and then providing all pertinent information such as menu choices, guest counts and special dietary needs within these timelines gives Wells Dining the best opportunity to execute your function at the highest level.
Billing A $250 deposit must be made at the time of the order in order to hold the date and location for your event. The deposit will be applied to the final balance or cancellation fee. A second deposit of 10% of the total estimated cost of the event is due with the approved quote at least 30 days before the event. The balance of the order must be paid immediately upon the conclusion of the event.
Cancellation Policy
Once an event has been signed off by the event organizer and Wells Dining it is considered a contractual agreement subject to all associated menu prices, service charges, and cancellation fees. If the event is cancelled, the cancellation notification must be made in writing or emailed