Epic 2017 Showguide

SHOW GUIDE LEARN BIG

PLAY BIG

All you need to know about the social side of EPIC

Full details of the EPIC Education Forums

PLUS

GIVE BIG

Tradeshow floorplan, exhibitor list and details of the special events during EPIC 2017

Updates on this year’s charitable efforts

Las Vegas | September 10 -12, 2017

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SHOW GUIDE SPONSORED BY:

PREMIER SPONSOR:

EPIC IS ITH ATED W CO-LOC RCLEAN TE ISSA/IN 7 IN 201

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EPIC INFORMATION

WHAT’S ON

What’s ON

The week ahead at a glance…

Sunday, Sept 10 (pages 16-23) 7:00am – 6:30pm Registration 8:00am – 5:00pm TriMega Purchasing Clinic 9:00am – 6:00pm Airport Transportation Available Sponsored by ACCO Brands Times by activity 9:00am Golf Shuttle 9:00am Hike for Hope (see page 16) 10:00am Black Canyon Rafting Tour 3:00pm – 5:00pm NEXT Spreading Cheer Give Back Event – benefiting City of Hope (see page 16) 4:00pm – 5:30pm IS Peer-to-Peer Networking

Monday, SEPT 11 (pages 25-37)

Tuesday, sept 12 (pages 39-49)

7:00am – 6:30pm Registration

8:00am – 12:00pm Registration

7:00am – 6:00pm Tradeshow Setup – Exhibitors

8:30am – 9:00am Breakfast – Sponsored by Domtar*

7:30am – 8:15am Member Breakfast Sponsored by S.P. Richards

9:00am – 10:15am General Session Sponsored by Domtar*

8:30am – 9:30am TriMega Membership Meeting

10:30am – 4:30pm Tradeshow Open*

8:30am – 9:30am Independent Stationers-Only Seminars

11:30am – 1:30pm Tradeshow Lunch – Sponsored by Avery*

9:45am – 10:45am Independent Stationers Shareholders’ Meeting 9:45am – 10:45am TriMega-Only Seminars 11:00am – 12:05pm Education Forums: forDealers, byDealers*

5:30pm – 6:30pm NEXT Networking Mixer in conjunction with ISSA’s YES 6:30pm – 8:30pm EPIC Welcome Reception – Poolside Sponsored by Smead*

12:15pm – 1:15pm Lunch*

4:45pm – 6:00pm EPIC Prizeapalooza Prize Drawing Reception – Sponsored by 3M* Evening at Leisure EPIC 2017 Event Concludes *All Member & Exhibitor Attendees Invited to Attend These Events

1:25pm – 5:00pm Education Forums: forDealers, byDealers* 6:30pm – 9:00pm EPIC Club Crawl Through Time at HYDE & The Bank – Sponsored by Essendant*

Have you Downloaded the EPIC 2017 APP yet?

WEdnesday, Sept 13 - Thursday, sept 14: ISSA/INTERCLEAN 2017 This year EPIC is co-located with ISSA/INTERCLEAN North America 2017 – for more information see our special section dedicated to the leading jan/san event with news about exhibitors, seminars, panel discussions and other important happenings.

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EPIC INFORMATION

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EPIC SHOW GUIDE

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EPIC INFORMATION WELCOME LETTER

Welcome to EPIC 2017 Where big happens

Dear EPIC 2017 attendees, Welcome to EPIC 2017, where BIG happens and welcome to Las Vegas! Thank you for taking the time to join us. We look forward to spending time with you over the next few days.

There are so many BIG things going on here at EPIC 2017, let’s take a quick look at just some of the highlights:

EPIC Savings On Tuesday, be sure to visit the more than 140 exhibitor booths to learn about new categories, new services and new products to help drive your business. It just makes sense to take advantage of the tons of valuable Show Specials that are available this year! Last year, dealers wrote a

record $5.5M in show orders, and walked away with EPIC savings!

EPIC Get Togethers (EGTs) These one-on-one appointments on the show floor, an EPIC exclusive, debuted last year in Nashville and are back, even better, this year in Vegas. EGTs are a tremendous opportunity for focused and productive discussions with exhibitors to help grow your mutual businesses. While we’re on booth visits, be sure to make them constructive – don’t cheat yourself and simply collect stickers.

EPIC Learning Our innovative, forDealers, byDealers Education Forums are exclusive to EPIC and are all about learning from your peers. From panel discussions on best practices, to roundtable discussions and more – the content is all for you, and by you!

Learn from YOUR fellow dealers, discover information and ideas

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EPIC INFORMATION WELCOME LETTER

relevant to YOUR business, and walk away with tips and tactics YOU can implement back in your business! And be sure to jot those to-dos and takeways down on the handy “Reminder To Be EPIC” postcard located in this show guide for a visual reinforcement of your ah-ha moments when you’re back in the office. Thanks to our sponsor Bi-Silique/MasterVision for this.

EPIC meets ISSA/INTERCLEAN for BIG Results This year EPIC equals two events in one: That’s right… EPIC 2017 is co-located with the industry’s largest Jan/San show, ISSA/ INTERCLEAN. More than half of you are making the wise decision to stay to tap into the power of ISSA at the Las Vegas Convention Center on Wednesday

and Thursday! See the ISSA/ INTERCLEAN Show Guide in the back of this booklet for more.

EPIC Giving Again, EPIC is all about making a BIG difference as well. From the 3rd Annual Hike for Hope benefiting City of Hope, to the NEXT Give Back event, called Spreading Cheer benefiting Sunrise Children’s Hospital in Las Vegas & City of Hope.

EPIC is doing its part in the fight against cancer and supporting those battling other life-threating diseases. Visit the City of Hope booth to donate and learn more.

And again EPIC 2017 exhibitors are doing their part to help children succeed in school by donating tradeshow product to the Kids In Need Foundation.

An EPIC Thank You Of course we want to recognize the generous support of our exhibitors and sponsors, so a BIG thank you to all of them, with a special mention for our Exclusive Premier Sponsor, Essendant.

We’d also like to thank the staff and board members of both groups, our co-location partner ISSA and our business partners for their relentless efforts in making EPIC 2017, co-located with ISSA/ INTERCLEAN a big success!

Finally, we wish you an enjoyable and productive time here this week. If there is anything we, our staff or board members can do to help you during the event, don’t hesitate to reach out to us.

Mike Gentile, President & CEO, Independent Stationers

Mike Maggio, President, TriMega

Sincerely

PS: Now’s a great time to save the date for EPIC 2018 taking place October 15 -17, 2018.

Don’t miss Tuesday’s General Session and prepare to… Disrupt Ordinary!

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EPIC INFORMATION LAST YEAR

Music City Memories

A pictorial look back to EPIC 2016 in nashville As we gather in Las Vegas to enjoy EPIC 2017, let’s take a moment to look back at last year’s event that saw a nearrecord attendance of over 1,450 industry professionals at Nashville’s legendary Gaylord Opryland Resort and Convention Center

for three days of EPIC fun, learning and opportunity.

Highlights included the debuts of our EPIC Get Togethers on the Tradeshow floor and our new peer-based learning sessions forDealers, byDealers both of which return this year.

Did you know that you can use the EPIC 2017 app to upload and share your favorite photos from the show so far? Download it from the Apple App or Google Play stores

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EPIC INFORMATION LAST YEAR

“One of the best shows I have atte nde Brian Hughes - Misso

ula’s office city

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d“

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EPIC INFORMATION LAST YEAR

g in k r o w t e n t s e b e “TH “ y r t s u d in r u o in y opportunit an’s

Robin king - schwegm

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EPIC INFORMATION LAST YEAR

Have you got this year’s app yet? Find it in the Apple App or Google Play Stores, searching “EPIC 2017”. It is THE source for the latest event info – and it’s a bunch of fun too!

You can use it to get the lowdown on all that is going on at EPIC this year, including details of seminars and social events. It can also help you keep track of your EPIC Get Togethers and other meetings and let you vote for the EPIC 2017 Partner of the Year.

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EPIC INFORMATION BELLAGIO GUIDE

Bellagio a GO go…

Down Time While Bellagio is, quite rightly, famous for its fountain shows, there are plenty of other things to see and do at the hotel. Here are just a few tips:

A quick look at how to fill your spare time (if you have any) at this year’s venue

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Nightlife

Dining

The Bellagio is home to some of Vegas’s premier bars and nightlife.

The two biggest venues – The Bank and Hyde will play host to the EPIC Club Crawl on Monday night.

Alternatively, Lily’s Bar and Lounge (below) offers luxurious surroundings and the chance to sip signature cocktails while dancing to music played by top-rated DJs – or just watch the game on one of several HDTVs. Elsewhere, the opulent Petrossian Bar has a traditional

All tastes are catered for at the Bellagio from fine dining to pool-side snacking. There are three Michelinstarred restaurants – Le Cirque (modern French), Michael Mina (innovative seafood) and Picasso offers fine European cuisine in the company of some of the painter’s masterpieces and a view of the hotel’s famous fountains.

Also offering a fountain view are the Prime Steakhouse (below), Todd English’s Olives (Mediterranean

Afternoon Tea Service before transforming into a classic piano bar in the evenings; signature martinis are available at the Baccarat Bar which overlooks the high-limit gaming area; the Sports Lounge offers a quick get away from the action while you are in the race and sports book; and the Pool Bar is perfect for a custom frozen drink.

cuisine) and the finest in Japanese dining at Yellowtail.

More casual fare can be enjoyed at Fix (classic American), Lago (Italian), Noodles (new Asian) and acclaimed Chef Roy Ellamar brings his talents to the table at Harvest.

For even more relaxed eats, why not try the 24-hour Café Bellagio, The Buffet or the Pool Café.

Spa reaching The Bellagio boasts a 65,000 sq ft spa with all the comforts you could want: private dressing rooms, cold plunges, hot tubs, vanity areas, steam rooms, a unique spray-on tan area and mud baths. There are also 56 private massage rooms where you can experience the luxury of a Bellagio Signature Stone Massage or perhaps some world-famous Ashiatsu Oriental Bar Therapy.

The Conservatory and Botanical Gardens The Conservatory and Botanical Gardens at the Bellagio are a mustsee. Open 24 hours a day and free to enter, this stunning attraction offers a spectacular mix of exotic plant life and fine art, arranged in themed areas that change with the seasons. Gazebos, bridges, ponds and water features perfectly complement the attraction.

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BELLAGIO GUIDE

Dealer’s voice Art attack In addition to the Picassos in the restaurant of the same name, there are two art galleries at the Bellagio.

The Gallery of Fine Art is currently hosting an exhibition entitled I Am The Greatest: Muhammad Ali about the boxer’s life, while The Art of Robert Macdonald in the O Theater lobby features sculptures inspired by the hotel’s resident Cirque du Soleil show.

Chocolate heaven The fountains outside the hotel are not the only ones of note at the Bellagio.

The Jean Philippe Patisserie (JPP) is home to the world’s largest chocolate fountain (certified by Guinness World Records). Standing 27 ft tall with over 500 ft of stainless steel piping, six pumps circulate two tons of chocolate at a rate of 120 quarts per minute – sweet!

Retail therapy There are plenty of shopping options at the hotel, in three main areas. Via Bellagio comprises signature stores such as Chanel, Dior, Gucci and Prada. Via Fiore, which outlines the Botanical Gardens, offers stores that supply garden-oriented gifts, Bellagio logo apparel and artworks. Along the Pool Promenade you’ll find stores with a variety of merchandise, from shoes and handbags to basic essentials. ts, bars and es can All the restaurantio ned in these pagpag e4 attractions menr Bel lagio map on be found on you

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Lisa Burchard, President, Advance Office & Janitorial Supplies

What is your best piece of advice to someone who is visiting EPIC for the first time?

Talk, talk, talk! Ask as many questions as you can. Attend ALL the events and get to know people. Don’t get stuck in circles of people you already know. These shows are for meeting new people.

What do you like best about the EPIC experience?

I like hearing about industry happenings and the education forums.

What is your favorite memory of an EPIC event?

Bowling in Pasadena! It was a casual night and super fun to be on competitive teams.

What would be a good theme song for the EPIC show?

Justin Timberlake, Can’t Stop the Feeling What special/secret skill do you possess?

Total skill … I see solutions for everything.

There are no boundaries or limits. Don’t ever tell me I can’t do something. There are always obstacles to overcome, AND there’s always a way to get what you want if you want it bad enough.

What is the hardest thing you’ve ever had to do?

Complete five marathons!

What do you do in your spare time?

I love spending beautiful, simple, quality time with my family. Riding bikes, playing at the park, going to baseball games, cooking, reading books. The simple joys of life.

What is the best compliment you’ve ever received?

My 20-year employee telling me that I’m the best boss ever.

What word do you use the most?

EPIC! What is the best way to spend the weekend in Las Vegas?

I’m too old for clubs and was born in Vegas, so I’m way beyond the strip clubs and nightclub scene, been there done that in my 20s and 30s.

Here’s a local’s point of view: After doing a bit of shopping at the Fashion Show mall, start Friday afternoon with happy hour on The Strip.

There are so many great restaurants, just pick one or two and chill. Then make your way to TopGolf to have fun!

Saturday morning, after breakfast downtown at Chef Natalie’s EAT, drive out to Boulder City to zip line Bootleg Canyon or skydive! If you have time, touring Hoover Dam is quite impressive.

Kinda touristy, but if you’ve never seen it, it’s awesome.

Saturday night west side in Downtown Summerlin for live music in the park, and a great meal at Grape Street café.

If you’re into gambling or a movie, Red Rock Casino is just next door.

Sunday morning brunch at Giada’s, then drive up to Mt Charleston or Lee Canyon for a cool afternoon hike. Dinner at home with friends.

Sounds like this weekend coming up!

What is your pet hate?

Dogs that lick humans, and humans that talk to their animals like a baby, that’s super annoying!

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EPIC INFORMATION INFOGRAPHIC

running the numbers EPIC 2017 Attendee Insights

EPIC 2017 ATTENDEES!

WHERE Y’ALL FROM?

# OF MINUTES OF POWER PACKED LEARNING OPPORTUNITY IN THE FORDEALERS, BYDEALERS EDUCATION FORUMS ON MON SEPT 11

WESTERN

21%

11%

GOLD GOES TO THE GOLDEN STATE: 122 TOTAL ATTENDEES! HOME FIELD ADVANTAGE:

# OF ATTENDEES FROM

ONE IDEA

33%

SOUTH CENTRAL

TOP STATE

42

MIDWEST

NORTH EAST

14%

SOUTH EAST

21%

EPIC WILL BE THE

LARGEST GATHERING OF INDEPENDANT DEALERS IN 2017

#TOOMUCHTOCOUNT T THE AMOUNT OF DOLLARS THAT CAN BE SAVED BY TAKING ADVANTAGE OF EPIC 2017 SHOW SPECIALS

1 ,387 BIG NEW

EPIC

IS ALL IT TAKES TO MAKE

THINGS HAPPEN!

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NUMBER OF

TOTAL YEARS OF EXPERIENCE BY PANELISTS EPIC SHOW GUIDE

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sunday

GIVE BIG

CHARITIES

Spreading Cheer Annual Give Back Event Sunday September 10 3:00pm – 5:00pm OPEN TO ALL ATTENDEES

Kids in Need Foundation EPIC 2017 exhibitors can help children succeed in school by donating post-trade show products to the Kids In Need Foundation.

The Kids In Need Foundation is a national charitable organization, founded in 1995, whose mission is to ensure that every child is prepared to learn and succeed by providing free school supplies nationally to students most in need.

Its National Network of Resource Centers includes 34 facilities where teachers from low-income schools go to obtain free school supplies for their students.

School supply giveaways in communities not served

by Resource Centers

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are accommodated through the School Ready Supplies program, and students who have gone through natural disasters are helped to get back to their normal routines with new

“The Kids In Need Foundation’s mission is to ensure that every child is prepared to learn and succeed” backpacks and supplies through the Second Responder program. In addition, two teacher grant programs award PreK-12 educators with

funding to provide innovative learning experiences for students.

To date, the Kids In Need Foundation has distributed nearly $800 million in school supplies, directly benefiting 4.8 million students and more than 154,000 teachers annually, and has awarded $1.6 million in grants to teachers.

In the past, through your support, EPIC exhibitors have proudly supported the Kids in Need Foundation, and contributed over $125,000 in product donations. For more information on the Kids In Need Foundation, visit www.kinf.org.

TriMega’s NEXT Committee, in collaboration with ISSA’s Young Executive Society (YES), two passionate groups of young executives and future industry leaders, is pleased to present the fifth Annual Give Back Event taking place at EPIC, open to all – but especially calling all rising stars, young leaders and new entrants to our industry!

Once again this year, we will be Spreading Cheer one smile at a time as participants fundraise, assemble and deliver Cheeriodicals.

Hike for Hope Third Annual Hike for Hope Valley of Fire National Park Sunday September 10 9:00am – 2:00pm (Lunch Provided) For the past two years EPIC has included an event that challenges attendees to push themselves to new limits through the annual Hike for Hope, which has raised more than $15,000 for City of Hope!

This year the challenging, rewarding event takes place in Nevada’s incredible Valley of Fire National Park.

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sunday

CHARITIES

What are Cheeriodicals?

Cheeriodicals are ‘big green boxes of cheer’ made up of age-appropriate magazines, toys, crafts and goodies for hospitalized children at Sunrise Children’s Hospital in Las Vegas, NV as well as City of

“Help us make even more Cheeriodical boxes and maximize the smiles we’re able to spread“

Hosted once again by TriMega’s Michael Morris, Hike for Hope will take place on the arrival’s day of EPIC and, for the first time, was open to applications from hikers and non-hikers alike, so those not keen on the tougher trails can just sightsee instead.

The Hike for Hope is a great opportunity to experience another side of Vegas away from the slot machines and buzz of The Strip, while taking in some stunning scenery and breathtaking landscapes. Plus, have fun with EPIC friends,

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Hope in Durante, CA to enjoy.

Working in teams, EPIC and ISSA attendee volunteers will assemble the customized boxes and, by coming together to do work that changes lives, make a measurable difference for hospitalized children. Then after the assembly, a small team of volunteers will help make a personal delivery of the truckload of Cheeriodicals to the eagerly awaiting children at Sunrise Children’s Hospital!

Every single child will get their own big green box of cheer!

Join us as we spread cheer to benefit the children & families of those battling cancer.

If you can’t join us to assemble Cheeriodicals – you can still make a difference by

enjoying some adventure and physical activity, and make a difference by supporting an incredible cause, City of Hope.

donating to the cause. For more information about the impact these little green boxes can make please visit: http://bit.ly/2u81Y5n!

Cheeriodicals boxes can brighten the lives of those in the hospital.

City of Hope is a charitable organization committed to making a difference in the lives of those with cancer, diabetes and other serious illnesses by providing pioneering patient-centered care through its main campus in Duarte, CA and a network of community practice sites.

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sunday

CHAT & APP

Dealer’s voice

Scott Moore, V.P. Sales/Owner, AmeriSys Inc

Who is your most EPIC industry figure and why?

Bob Nimmo. I miss him dearly. He embraced every minute of EPIC and his enthusiasm was contagious. I spent most of my time with him at these events and his spirit lives on. I am very glad Independent Stationers has chosen to honor him every year.

What is your best piece of advice to someone who is visiting EPIC for the first time?

“Network, Network, Network”, I met a fellow competitor at one of these shows and we struck a deal to partner on a contract. The relationship increased sales several million dollars over a few years.

What is your favorite memory of an EPIC event?

There have been several, however it always seems to be the evening theme

parties that stay with you. Nashville coinciding with the Country Music Awards was very special. No expense is spared at these parties.

What would be a good theme song for the EPIC show?

Any Way You Want It by Journey What are you most proud of?

No thinking here, my family.

What’s your most prized possession?

Our summer lake house – it has been the basis of some of my fondest family memories and it is still producing them.

What is the best way to spend the weekend in Las Vegas?

I love Vegas; I have been there many times. However I always say “I can’t wait to get here and I can’t wait to leave”. I would tell you what I usually do there, but as “what happens in Vegas”… well, you know the rest.

If you were President, what would be the first law you pass?

A simplified tax reform.

If you could have the answer to any question, what would you ask?

What is the market going to do NEXT week!

What’s your worst character trait (to other people)?

Sometimes my sarcasm gets me in trouble.

What is your pet hate?

Negative people, they can suck the energy out of you.

APP-solutely Fabulous Keep thinking BIG on the go and stay connected on Android or iOS with our EPIC app for phones and tablets!

The EPIC 2017 mobile app allows you to get connected during the event: • View schedules, explore and evaluate sessions and find networking opportunities at EPIC 2017 • Track your planned EPIC Get Togethers • Create your own personal schedule for meetings at EPIC 2017 • Access location and speaker info at your fingertips • Post updates to sessions, keynotes and exhibitor booths as they happen • Interact with a real-time feed of all event activity that showcases which sessions are trending, most liked photos and popular discussion topics • Have your say – vote for EPIC Partner of the Year and complete session evaluations • Expand your professional network and have FUN

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Log into the app using the email address with which you registered for the event and use the password: epic

FEATURES OF THE APP: Update – a quick way to share photos, comments and handy info on sessions you’re attending Activity Feed – the real-time pulse of the event. See what people are saying, view photos from the event and find trending sessions and topics Agenda – view the full agenda and related information (session times, room number, etc) Users – see who’s at the event and connect with them on the app Exhibitors – find exhibitors, view the show floor and sponsors

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sunday

WELCOME PARTY

DATE: SEPT 10 TIME: 6:30PM - 8:30pm VENUE: Grand Terrace

An epic opening

sponsore d by

dive right in to a week of fun Relax and unwind in the lavish surroundings of the Bellagio Resort & Casino’s beautiful pool area as you enjoy the EPIC 2017 Welcome Reception! Located across from the Grand Ballroom, entering through the Grand Patio (see map page 2), our Welcome Reception will conjur a Mediterranean-infused, al fresco experience in Las Vegas’s most inviting pool area.

This event offers a great opportunity to catch up with old friends and with those you

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haven’t seen since last year’s EPIC in Nashville or the last industry reception. It’s also a great way to meet new friends and do some networking!

Our generous friends at Smead Manufacturing are the hosts for the night’s awesome entertainment under the Las Vegas stars. Join us for some fantastic cuisine, invigorating cocktails and EPIC music.

We can’t think of a better way to get our 2017 event off to an EPIC start!

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sunday

INFOGRAPHICS

running the numbers EPIC 2017 Attendee Insights

TOP 3 NAMES AT EPIC THIS WEEK:

33 MICHAEL (OR MIKE)

41 31 JOHN (OR JON)

CHRIS

(OR CHRISTOPHER)

11 DEBBIE (OR DEBRA)

12

SUSAN

8 JENNIFER

(OR SUZANNE)

(OR JEN, JENNY)

PATION IN COST OF PARTICI

SHOW SPECIALS

# OF HOTEL ROOMS IN LAS VEGAS

42,936,109 # OF VISITORS TO LAS VEGAS IN 2016

51% %

HOW WOULD YOU RATE 2016 FOR YOUR BUSINESS?

$4.1 BILLION

APPROXIMATE SALES VOLUME FOR EPIC DEALER ATTENDEES 22

So,so.

34%

LAS VEGAS GAMING REVENUES IN 2016:

$9.7

BILLION EPIC SHOW GUIDE

SPONSORED BY:

15%

sunday

DEALER PROFILE

Dealer’s voice

Scott Johnson, owner, The Office Shop

Who is your most EPIC industry figure and why?

Sounds corny but IS has changed our business dramatically. It leveled the playing field (almost) and allows us to compete in the marketplace.

Best advice to someone visiting EPIC for the first time.

Don’t try to win everything or anything at the tradeshow. Talk to vendors you want to see. When you eat lunch engage with the dealer next to you.

What do you like best about the EPIC experience?

Networking, by far, is one of the best things about EPIC. Of course, talking with my buddies I see once a year, we have to catch up, lots of late nights solving industry problems.

What’s your EPIC theme song?

Bad to the Bone

What special skill do you possess?

I can talk to anyone about anything.

I guess the answer would be I can bullsh!t.

Of what are you most proud?

This one is easy. Our son Zachary who has Down Syndrome, not only beat cancer at six months old, but has now moved into a house we purchased for him. He shares his home with another young man with Down Syndrome and a Host Mom. He grew up about 20 years in one day! I’m very proud of my daughter winning two Emmys. I guess the answer is… my kids. How did they turn out so good? (Clue: my wife!)

Best way to spend the week in Vegas?

Hanging with my wife Jodie and our friends people watching! They don’t look that way in Minnesota! (at least

not in downtown Aitkin, population 2,009) Where would you most like to visit/travel and why?

My daughter, Kari Jo and myself, have been on a mission to visit all the baseball parks. It has been an awesome father-daughter thing. We have had a lot of fun! Colorado is next.

But I have to say my wife Jodie and I, along with our best friends, went for 16 days to Italy. Put this on your bucket list!

If you weren’t doing your present job, what would you like to be doing?

I would be a stand-up comedian. I guess I shouldn’t quit my day job!

%

EPIC SHOW GUIDE

SPONSORED BY:

23

Monday

SEMINAR GUIDE

Epic Education Forum 7:30am – 8:15am

Group Breakfast (Tower Ballroom) and Event Kickoff – Independent Stationers & TriMega

8:30am – 9:30am

TriMega Members Only Meeting (Tower Ballroom)

Member Meetings & Group Seminars

Independent Stationers Specific Seminars

8:30am – 9:30am

DA VINCI 1-2

DA VINCI 3-4

TOWER 3

TOWER 8

Don’t Sit on the Sidelines – Join the New AFFLINK Affiliate Membership Program

IS Board-Member Open Discussion

IS 411 – Everything You Wanted to Know About Independent Stationers

9:30am – 9:45am

Group Break – Independent Stationers & TriMega

9:45am – 10:45am

Independent Stationers Shareholders Meeting (Tower Ballroom)

IS+

TriMega Specific Seminars

9:45am – 10:45am

ROOM

Education Forums: for Dealers,

by Dealers – IS & TriMega

11:00am – 12:05pm

EPIC SHOW GUIDE

SPONSORED BY:

RAPHAEL 2-3

DA VINCI 3-4

SHIFT – 5 Simple Ways to SHIFT Your Purchasing – and LIFT Your Profits

Board Town Hall Meeting

TOWER 3

RAPHAEL 2-3

DA VINCI 3-4

DA VINCI 1-2

TOWER 8

Succession Planning

Selling from a Position of Power

Taking Complexity Out of Your Furniture Business

From Good to Great – Taking Your Jan/San Biz to the Next Level

Grow Your Federal Business with EBE

12:15pm – 1:15pm

Lunch (Tower Ballroom)

1:25pm – 2:30pm

Load Up on CARBS!

Marketing Tips & Trends to Engage Your Customers

2:40pm – 3:45pm

Hiring, Retention, Benefits & More – New Ways to Manage Human Resources Today

The World of OP Industry through the Eyes of the NEXT Generation

3:55pm – 5:00pm

Leveraging the Value of Clean – ISSA

Understanding and Combating the Appeal of Amazon Business

Beyond Best Intentions: Leadership Essentials for Dealer Growth

Motivating Sales People: Sales Compensation & Recognition Ideas

Grow Your Healthcare/ Commercial Business with EBE

Beyond the Numbers: Other Things That Can Impact the Bottom Line.

Best of the Best Dealer Best Practices Shared

Grow Your Public Sector Business with EBE

Building a Winning Jan/ San Competitive Pricing Strategy

Partnering with HP to Compete in Today’s Office Printing Marketplace

25

Monday

SEMINAR GUIDE

EPIC Education Forums: Independent Stationers & TriMega

Learning Las VEGAs There are many different education sessions at EPIC 2017.

EPIC Education Forums are open to all attendees, including all dealer group members and supplier partners.

Succession Planning – Be Prepared to Sell Your Business, Inside or Outside of Your Family Tower 3 In this seminar, a panel of your peers will be discussing the succession planning process. We will cover specific details about the possibility of selling your dealership to your children, your employees, or another independent dealer. Each of these three avenues is structured differently and members of the panel will cover many topics. We will also discuss saving income taxes on the sale, valuing your business, and important retirement income options.

Who Should Attend: All dealer principals and owners Moderator: Gary Pittsford, President and CEO, Castle Wealth Advisors Selling from a Position of POWER Raphael 2-3 Join sales and marketing author Larry Mersereau, with a blueribbon panel of TriMega & Independent Stationers dealers, for a discussion of sales strategy, technique and training.

We all understand the importance of a well-trained and dedicated sales team. But how do you recruit the right people, get them on the same page with the rest of the team, and direct the whole team to make consistent contact and bring home more contracts?

You’ll hear specifics these dealers have implemented successfully to identify prospects, make that critical first contact, follow up, nurture leads and close deals. And that’s just an outline! We’ll go where your questions and comments take us, making this a unique, can’t-miss session. Whether you hire and train a sales team or you are your sales team, whether you’re a large dealer or small, you’ll take home real-world ideas and insights you can put to work the minute you get back from Vegas to stand out in your market and grow your sales (and profits).

Who Should Attend: Sales managers, sales reps, dealer principals and general managers Moderator: Larry Mersereau, CTC

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Taking Complexity Out of Your Furniture Business Da Vinci 3-4 Learn how removing complexity from your furniture business can lead to compelling gains in your sales, efficiencies and profits. You’ll hear from Ric Andersen of HON as he shares the guiding principles of this powerful concept. You’ll then have the opportunity to discuss the techniques and benefits of adding simplicity to your model, in roundtable discussions with fellow dealers in this interactive and informative session.

Who Should Attend: Dealer principals, furniture managers, general managers and operations managers Moderator: Ric Andersen of The HON Company

EPIC SHOW GUIDE

SPONSORED BY:

Monday

SEMINAR GUIDE

From Good to Great – Taking Your Jan/San Biz to the Next Level Da Vinci 1-2 Ok, you know about the importance of the Jan/San category, are already selling it and, in fact, doing decent business in it – which is good. But how do you take that Jan/ San business from good to great? What does success look like and how does your dealership get there? Join a panel of your fellow dealers for a discussion moderated by industry expert Bill Balek of ISSA, on how to win in this category, move from the carpet to the concrete and take your business in the cleaning (and related) categories to the next level. Who are the right partners? What are ‘healthy’ margins in the category? What is the value proposition of the OP dealer compared to the incumbents? What are effective strategies for selling to the ‘back of the house’? We’ll cover these topics and more at EPIC 2017.

Who Should Attend: Anyone looking to go from good to great in Jan/San Moderator: Bill Balek, ISSA Grow Your Federal Business with EPIC Business Essentials Tower 8 The Federal Government is still the largest purchaser of what we have to sell. If you don’t feel that you have been successful selling to the Federal market, this session is for you.

EPIC Business Essentials (EBE) offers multiple contract options for you to approach and sell to Federal buyers. This session will focus on sales strategies utilized by independent dealers who have found success. We will begin with a brief update on the Federal space, and some basic information about each EBE contract option. We will then cover a step-by-step guide on how to approach, present to and win new Federal business.

Who Should Attend: Any member interested in Federal Sales Presenter: EBE Team

EPIC SHOW GUIDE

SPONSORED BY:

BIG THOUGHTS

“We attend because it gives us the opportunity for our key managers to stay informed on the latest industry trends, new products and services and maintain important vendor relationships, all in one place.” − Skip Ireland, COS Business Products

Load Up on CARBS! Tower 3 No, we’re not talking about bread, pasta and sugary cereals. We’re referring to Cleaning, Ad Specialty, Refreshment/Breakroom and Safety product categories! It’s important with the decline in traditional office products that your dealership is diversifying into other profitable categories to sell to your customers. Hear from a panel of your peers about how they have been successful selling, how they engaged and educated their sales teams, and how they approached potential new buyers, challenges to entry and more!

Who Should Attend: Any dealer interested in diversifying into other product categories and growing their business Moderator: Eddie Moore, K.Coaching Beyond Best Intentions: Leadership Essentials for Dealer Growth Da Vinci 3-4 We know that our people and personal relationships are critical keys to success, but do we invest enough in growing our teams to effectively deal with all the challenges ahead? With competition intensifying, we must leverage our people to deliver value, innovate and drive growth in today’s changing marketplace. In this collaborative session, you’ll learn new ideas for effective leading, strengthening the bench and mobilizing others to achieve great results and discuss these strategies with your fellow dealers.

Come prepared to learn and share in an engaging roundtable format with plenty of interaction and practical takeaways to implement when you get back to your office.

Who Should Attend: Dealer principals, general managers, sales managers and anyone leading people Moderator: Janet Collins, partner, TurningPoint

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Monday

SEMINAR GUIDE Marketing Tips & Trends to Engage Your Customers Raphael 2-3 The world of marketing today is always changing and it’s important for your dealership to stay on top of what’s hot and will drive customer engagement. This seminar will focus on several key areas you’ll want to include in your marketing plans, from hosting successful customer events, the use of memorable videos and increasing your reach through social media. In this interactive session, you will hear from a panel of dealers using these strategies and how they use these tools effectively.

Who Should Attend: Marketing, dealer owners/principals Moderator: Tonya Horn, President, Rogard’s Office Plus Motivating Salespeople: Compensation and Recognition Ideas to Drive the Right Behaviors Leading to Sales Success Da Vinci 1-2 How do I put together a sales compensation plan that drives the appropriate actions and behaviors from my team? It’s a challenging and complex question that’s on the minds of most dealers. Don’t miss this insightful and interactive dealer member panel session, moderated by Jeff Gardner, to discuss the complex topic of compensation and motivation for salespeople. You’ll hear from fellow dealers about different compensation plans for different sales roles, dealers who have recently changed compensation plans and how they implemented these changes, learn about sales to compensation expense ratios – and discuss other sales recognition including sales contests and top performer clubs. Our discussion will also include: • Two key questions to ask to determine if you have an effective sales compensation plan • Inside vs Outside compensation plans • How satisfied are you with your sales comp plan? How satisfied are your salespeople with their comp plan?

• Bonus plans and incentives

BIG THOUGHTS

“Attending EPIC allows you to better understand your customers’ needs while being able to showcase the latest and greatest that you have to offer them so that they can be competitive in the marketplace.”

Blake Zalcberg, OFM

• Product category incentives • Sales activity incentives (business reviews, proposals, etc.)

So come with questions, ideas to share and an open mind as we dive into this topic.

Who Should Attend: Owners, sales managers Moderator: Jeff Gardner, Maximum Performance Group Grow Your Healthcare/Commercial Business with EPIC Business Essentials Tower 8 The healthcare market continues to change in this country, with more small practices/healthcare facilities being bought by the large hospital groups. We are also seeing more healthcare spend mandated through GPO (Group Purchasing Organization) contracts, with the independent dealer often being left out in the cold. This session will focus on successful sales strategies and how you can use the Epic Business Essentials contracts (Premier, CHAMPS, etc) to retain your existing business and win new, large opportunities. You will also see how to use these tried and true sales strategies to approach regional and national commercial accounts in your market. We will begin with a very brief explanation of the contracts, and then cover an A-Z sales process on how to be successful in this all-important vertical market.

Who Should Attend: Sales manager/sales reps or anyone who wants to grow their business!

Moderator: EBE Team

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EPIC SHOW GUIDE

SPONSORED BY:

Monday

SEMINAR GUIDE

Hiring, Retention, Benefits & More – New Methods to Manage Human Resources Today Tower 3 The future success of your dealership can be related in part to your employee recruiting, hiring and retention practices. If this is an area of your business you want to improve upon, this dealer panel is here to help. You’ll hear from your peers which hiring practices work and which don’t, how to retain employees, the latest benefits to be aware of (and which motivate), proper reporting methods, staff development, and of course, new ways to find and engage millennials!

Who Should Attend: Dealer owners/principals, anyone involved in the hiring process Moderator: Betsy Hughes, President, FriendsOffice The World of OP through the Eyes of the NEXT Generation Raphael 2-3 Millennials are in the workforce in a big way. And they’re here to stay! In fact, they have surpassed Generation X AND Baby Boomers to become the largest share of the American workforce. But what does this mean for our industry. And do we even have any real-life, living and breathing millennials in OP? Ha, you bet we do! We’ve got some of the brightest young talent coming into OP and they’ve got ideas, passion and terrific energy!

Attend this interactive panel discussion and idea sharing session to learn and discuss how do you tap into the potential that they can offer in your business? Hear from fellow dealers (and real-life millennials) who have successfully attracted and retained new young employees about on-boarding millennials (and how it differs from older new-hires), how to develop compensation programs that hit the mark for millennials and more! Panellists and attendees will share their insights on training and retraining younger employees, selling to millennial buyers and how to evolve your corporate culture to work with millennials – and the rest of your team!

Who Should Attend: Millennials (of course), dealer principals, general managers and anyone interested in tapping into the power of millennials in their business.

Moderator: Bob Shulman, President, Suburban Stationers

EPIC SHOW GUIDE

SPONSORED BY:

Best of the Best – Dealer Best Practices Shared Da Vinci 1-2 Back by popular demand – consistently one of our top-rated sessions!

Success is around us. There are dealers that are at the top of their game – enjoying success in penetrating new markets, competing against the national players and crushing it their business. This powerful and interactive session brings together the best of the bunch to share learning, success stories and killer strategies with fellow dealers. You’ll hear tips and techniques for success, things to avoid, and learning along the way. Ask questions, come with your own ideas to share and leave with real-life takeaways you can use in your own business.

Who Should Attend: All member attendees Moderator: Janet Collins, Partner, TurningPoint Strategy

Beyond the Numbers: Other Things That Can Impact the Bottom Line Da Vinci 3-4 Behind every successful business are successful financials and that includes not only a solid top line and bottom line – but the key financial statements that measure your business sales, costs and performance. Of course, there are plenty of other things that affect the bottom line other than sales and the cost directly associated with those sales. In this dealer panel discussion, led by the finance gurus at TriMega and Independent Stationers, we’ll lead an informative and interactive session that centers around areas such as accounts receivable, collections, cash management, health insurance, property and casualty insurance, and more. You will learn from your peers how they manage the risk associated with these areas, vet new customers’ creditworthiness, make outsourcing decisions, address bad debt and other key financial topics. If you want to master the this aspect of your business in 2017 and going forward, you do not want to miss this.

Who Should Attend: Owners, CEOs, CFOs, accounting managers, finance managers and personnel, operations managers and personnel, and any non-finance managers who would like to learn how to better master the financials Moderators: Jeff Matthews, CFO, IS and Gene Rigitano, VP finance, TriMega

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Monday

SEMINAR GUIDE

30

EPIC SHOW GUIDE

SPONSORED BY:

Monday

SEMINAR GUIDE

BIG THOUGHTS

“Always a great event!

Not many opportunities left in this fast changing industry where everyone can get together, exchange ideas, network and see what’s new in the market.

I wouldn’t miss it!”

Scott Moore, Amerisys

Grow your Public Sector Business with EPIC Business Essentials Tower 8 Do you have a school district, city, county, college/university or other public sector prospect in your market where you do not currently have 100% of the business? If so, then this session is for you. It will include a brief overview of the public sector contracts available to you via EPIC Business Essentials (EBE) (National IPA and AEPA) and then focus primarily on successful selling strategies to win more of their office supply business, but also related items such as janitorial/cleaning/breakroom, office furniture, print/promo and more. Hear successful sales approaches from the EBE team as well as independent dealers who are growing their business today in this sector.

Who Should Attend: Any dealer seeking information on public sector business Moderator: EBE Team

What Every Dealer Should Know About Leveraging the Value of Clean Tower 3 In this session, you’ll learn why productivity is no longer about cleaning staff. It’s about occupant productivity and growing a customer’s bottom line. We’ll also cover the state of the Jan/San industry, from the distributors and facility managers’ perspectives, how to identify what is missing in the industry, and how to solve the problem, occupant productivity, and how to use ISSA tools such as the Value of Clean Calculator to improve your business and your that customer bottom line. You’ll also hear from your peers about their ISSA membership and the value they receive from it.

Who Should Attend: Any dealer selling Jan/San products or thinking about selling them Moderator: Rosie Rangel, Director of industry outreach, ISSA

Building a Winning Jan/San Competitive Pricing Strategy Da Vinci 1-2 How do you price your Jan/San products to win business from traditional Jan/San dealers that custom price everything? What are the must-have tools and go-to-market strategies that get business now, and – more importantly – position your business to win big in the future? What is the biggest threat facing traditional Jan/San distributors and how can you benefit from it? Join our panel of dealers for the answers to these questions and more.

Who Should Attend: Owners, marketing directors, pricing analysts, sales representatives and e-commerce directors Moderator: Rick Marlette, OPSoftware LLC

EPIC SHOW GUIDE

SPONSORED BY:

31

Monday

SEMINAR GUIDE

BIG THOUGHTS

“It is the best networking opportunity in our industry for both vendors and dealers.”

Robin King, Schwegman’s

Understanding and Combating the Appeal of Amazon Business Raphael 1-3 In Spring 2015, Amazon launched Amazon Business, a B2B portal offering “hundreds of millions” of products, business-only pricing on select items, quantity discounts, corporate credit, free two-day shipping on eligible orders, and multi-user business account administration allowing integration with third-party procurement solutions. By the end of 2016, Amazon Business was already reported to have reached sales of $1.9 billion and to be achieving growth of 20% month-on-month. As a result, OPI (in conjunction with MWA) announced the launch of “Piranha Business”, a new research study featuring the results of 400 in-depth interviews with B2B buyers (across company size categories from small to corporate) in the USA who have purchased any type of business supplies from Amazon Business in the last 12 months – and EPIC attendees will benefit! So, join in this hard-hitting, thought-provoking panel discussion moderated by Steve Hilleard of OPI, where in addition to getting some key highlights of this insightful report, you’ll hear from other successful dealers, get their perspectives, ask questions and learn strategies that they have used to compete and win against Amazon Business in their market.

Who Should Attend: Anyone interested in competing better against Amazon Business Moderator: Steve Hilleard, CEO, OPI

32

Partnering with HP to Compete Effectively in Today’s Office Printing Marketplace Tower 8 We’ll discuss the trends and priorities that your customer’s purchasing and IT decision-makers should consider in evaluating printing technology investments, and how independent OP dealers can bring greater value to customers in these key areas.

This discussion will include information on how to leverage the portfolio of HP tools and resources (specialists/ hardware/programs) to further assist you in driving more HP print hardware, solutions and services business.

For Dealers – Protect your existing supplies business, and pursue new profit streams by using valuable ink and toner usage data to recommend strategic upgrades to your customer’s aging printer fleet.

For Customers – Recommend upgrades to your customer’s installed base of older printers to provide a more secure print environment, reduced energy use, less maintenance, improved page yield and increased print speed – all of which reduce the overall cost of their business printing.

Who Should Attend: HP Qualified Partners wanting to better understand the key dynamics driving customer investment decisions and how to gain a bigger portion of that business.

Moderator: HP Inc

EPIC SHOW GUIDE

SPONSORED BY:

Monday

SEMINAR GUIDE

From Good to Great to EPIC Exhibitor Only Seminar Exhibitor Success Workshop: Maximizing Your Investment in EPIC 2017 Presented by Robyn Davis, Tradeshow strategy specialist and owner of When I Need Help You’ve booked your booth, you selected your booth, you landed in Las Vegas and you have now set-up your booth.

You’re all done, right? Wrong. The fun is just beginning.

It is all about execution. So we invite all exhibitors to join us for this (optional and free) insightful and informative session focused on helping you maximize your return at EPIC 2017. We’ll highlight important event details and opportunities not to be missed, we’ll cover all of the productive networking opportunities “beyond the booth” and we’ll share tips for timely tradeshow follow up.

EPIC SHOW GUIDE

SPONSORED BY:

About Robyn Davis: Robyn Davis is a tradeshow strategy specialist and the owner of When I Need Help (WINH).

Robyn’s degree is in Aerospace Engineering, but the majority of her career has been spent working (for herself) with individual exhibitors.

She has been honored to receive awards such as a spot on the SLMA’s list of 20 Women to Watch in Sales Lead Management, see her writing published by reputable publications (including Exhibitor Magazine, SGIA Journal and CoatingsPro Magazine), and speak at events across the United States (such as IMEX America, EXHIBITORLIVE and EXHIBITOR FastTrak, HCEA Connect, EventTech and MEET National).

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MONDAY :

EPIC 2017

Dealer’s voice

Carol Kirkland, Exec VP, AVE Office Supplies

Who is your most EPIC industry figure and why?

Sharon Hoffman Avent, President and CEO of Smead Manufacturing Company. Sharon’s mother ran the business after her husband’s death and she worked her way up to be CEO and President of the company.

Ms Avent is recognized as a leader and her contributions have been noted by numerous entities, including the Women’s Business Enterprise Council and National Association of Women Business Owners (NAWBO). Her leadership has brought a spirit of innovation and integrity to the business.

Smead has been a woman-owned business since 1955. Ms Avent has mentored women business owners, provided encouragement, offered suggestions and set an example for other business women to follow in general and as a family-owned business.

What is your best piece of advice to someone who is visiting EPIC for the first time?

Learn as much as you can from presenters, peers, suppliers and have fun while doing it.

What are you most proud of?

Having a loving family and taking care of my elderly mother.

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What is your favorite EPIC memory of an event?

2016 – Minute it to Win it and WINNING $500!

What would be a good theme song for the EPIC show?

Best Day of My Life by American Authors or One Moment In Time by Whitney Houston --- music is not my area of expertise.

What special/secret skill do you possess?

I enjoy making pies for the family and others.

What do you do in your spare time?

I am actively involved in NAWBO, currently acting as Program Chair of the Young Entrepreneurs Academy (YEA!).

A 30-week program that enables students to own their own business by end of the program. YEA! is a national program for boys and girls, 11-18 years old. Our program is unique in that we only focus on girls to fulfil our mission of helping women and girls to start and grow their business.

What words do you use the most?

“I don’t know,” according to my husband.

What’s your specialist subject?

How to resolve issues, finding solutions.

What is the best way to spend the weekend in Las Vegas?

Enjoying shows and exploring the scenery.

Where would you most like to visit/travel and why?

Looking forward to time spent on a beach, hearing the ripple of the water and the feeling of a breeze in the air.

Australia.

What’s your worst character trait (to other people)?

Making snap judgements without asking questions and getting all the facts.

What is your pet hate?

Individuals not asking appropriate questions to have an adequate understanding of a situation, listening closely to others for an understanding, or having common sense and the ability to see a cause and effect relationship.

If you weren’t doing your present job, what would you like to be doing?

Contributing to the development of underprivileged individuals.

EPIC SHOW GUIDE

SPONSORED BY:

Monday

EPIC 2017

running the numbers

*Source: ISSA

EPIC 2017 JAN/SAN Insights

EALERS TO TA PD O

12% PRESENTS O RE F

MEMBERS B IN ISSA.

ARE YOU ONE OF THEM?

ISSA Booth Number

724

N

COST FOR EPIC 2017 ATTENDEES TO PARTICIPATE IN ISSA/INTERCLEAN

15,000

GE JAN ERA /S A AV

$ZERO

ES AL LS

THIRTY ONE # OF EPIC 2017 EXHIBITORS THAT REPRESENT JAN/SAN PRODUCTS OR SERVICES

58

OF EPIC 2017 ATTENDEES ARE STAYING TO ATTEND ISSA/INTERCLEAN

# OF HANDS GERMAPHOBE KEYNOTE SPEAKER HOWIE MANDEL WILL SHAKE

0

700

NUMBER OF EXHIBITORS AT ISSA/INTERCLEAN

EXPECTED TOTAL NUMBER OF ATTENDEES AT ISSA/INTERCLEAN

ESTIMATED SIZE OF THE US CLEANING MARKET*

$51BILLION

EPIC SHOW GUIDE

SPONSORED BY:

46% REDUCED ABSENTEEISM IF WORKPLACES ARE CLEAN*

SQUARE FEET OF EPIC TRADESHOW SPACE DEVOTED TO JAN/SAN

35

Monday

CLUB CRAWL

Time will CRAWL You’ve probably heard of a pub crawl; well our annual EPIC bash is like that but with a musical twist. Taking place in not one, but two of the most exciting nightclubs in Las Vegas – Hyde and The Bank, located just steps from each other in the Bellagio – this Club Crawl will have you traveling through time, featuring music from the 80s, and then fast-forwarding to today and on into the future! Join us at both venues on Monday, September 11, where you’ll eat fabulous food, drink some refreshing cocktails, and groove to some EPIC music and dancing!

Sponsored by Essendant

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TRAVEL BACK IN TIME AT THE BANK Join us in the exquisitely designed space of The Bank to dance to some of your favorite hits from the 80s and 90s – whether you remember them from the first time round or not, these timeless classics will have you strutting your stuff as the decades fall away – and you couldn’t ask for a more luxurious setting.

From a tradition of European bottle service to the exciting, high-energy atmosphere, The Bank earns its reputation as a worldclass nightclub destination. As you enter this exquisitely designed nightclub, the golden glow of The Bank’s Cristal stacked foyer welcomes patrons to a black and gold nighttime fantasy. Elegant VIP booths layer the dance area in an impressive multi-tiered effect.

The glass-encased dance floor, set at the lowest tier, creates a brilliant focal point in the center of the room.

Vivid, custom-designed, ambient and mood lighting on both the ceiling and floor create an ultra-sensory experience and a state-ofthe-art sound system, built to suit the needs of all music types, brings the club to life every night. Simply stated, The Bank is elegant, exclusive and one of Las Vegas’ most desirable places to party – the perfect place to step back in time in EPIC fashion!

EPIC SHOW GUIDE

SPONSORED BY:

Monday

CLUB CRAWL

LOCATION Centrally situated at Bellagio in-between Le Cirque and Jasmine FROM THE FRONT DESK Enter the Casino and take the righthand walkway near Hermes. Continue on the walkway passing Jasmine on your right, Hyde will be on your right-hand side.

LOCATION Located next to Race & Sports Book FROM THE FRONT DESK Follow the casino path to the right, toward Via Bellagio. The Bank is located on the left-hand side next to Fix and Snacks just before Breguet and the North Valet.

TAKE A HYPERSPACE LEAP INTO THE FUTURE AT HYDE If you want to leave the past behind and you prefer your beats in the present tense – or perhaps even the future – then Hyde is the place to start your EPIC Club Crawl. (You can always head back in time later, that’s the beauty of time travel.) You certainly won’t be disappointed by your surroundings.

Hyde is a spectacular 10,000 sq ft indoor-outdoor nightlife venue, created by sbe founder and CEO Sam Nazarian in partnership with global design icon Phillippe Starck.

It starts with the most coveted location in Las Vegas, overlooking the Fountains of Bellagio. The space itself conjurs mystery and echoes the opulent Italian villa of a famed Renaissance artist, who created seductive festival masks. With an eclectic yet refined taste, the enigmatic artist is said to have fashioned his surroundings with worldly treasures – complemented by Italian marbles, reclaimed woods, lavish chandeliers and towering glass doors that led to a secluded Tuscan garden. The visionary Starck has brought this villa back to life with his trademark imagination and creativity as Hyde Bellagio. Now top-class DJs will help you fire your fantasies as they transport you flashing forward to future funkiness.

EPIC SHOW GUIDE

SPONSORED BY:

37

TUESDAY:

EPIC 2017

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EPIC SHOW GUIDE

SPONSORED BY:

TUESDAY: CHAT

Dealer’s Voice Ryan Boyington VP – Office Products Storey Kenworthy

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Professional Handy Stapler Up to 35 sheets

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EH-70F

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For the product detail, visit us at

www.maxusacorp.com EPIC SHOW GUIDE

SPONSORED BY:

#510

Who is your most EPIC industry figure and why?

Michael Morris.

He dresses better than Denzel, he is always smiling, and he is great at making our industry look sexier than it really is.

What is your best piece of advice to someone who is visiting EPIC for the first time?

Make three solid connections! Those three will turn into six the following year and so on…

What do you like best about the EPIC experience?

Sharing best practices at the dealership level.

Only dealers really know the ins and outs of running a dealership. There is no right or wrong answer in most cases, but there are solutions that work in all cases!

What is your favorite memory of an EPIC event?

The memory of not remembering anything after an EPIC night out with Suburban Stationers a few years back.

What would be a good theme song for the EPIC show?

Survivor – Eye of the Tiger What special/secret skill do you possess?

Pilot What are you most proud of?

Father of two healthy, wonderful kids What’s your most prized possession?

My wife Nicole Where would you most like to visit/travel and why?

New Zealand – tropical, mountainous, scenic, abundant wildlife, and a long ways from Iowa!

39

TUESDAY:

EPIC 2017

Session Plan:

Dare to Be EPIC!

How TriMega, IS and our members are posting EPIC wins amidst a challenging market

Tuesday Sept 12, 9:00am – 10:15am This year the General Session will take place in the Bellagio’s Tower Ballroom and will be preceded by a breakfast buffet at 8:30am.

The main event will begin with an opening address by TriMega president Mike Maggio and CEO of Independent Stationers Mike Gentile in which they will talk about how the two groups are working together to help create wins for their dealer members. This will involve a look at joint initiatives, such as the National Account Program, EPIC Business Essentials, e-content initiative and EPIContent as well as discussing how insights from the recent Piranha Business: Investigating the Appeal of Amazon Business by OPI and MWA can be used to help dealers compete better – and win against Amazon.

Following the opening address, we’ll hear from four dealers who are winning in their marketplaces by entering new product categories and markets in our special “forDealers, byDealers” segment of the general session. These guys will tell how they found success by following a few simple strategies:

EPIC SHOW GUIDE

SPONSORED BY:

purchasing smarter, supporting their communities, and not backing down and going head-to-head against behemoth competitors.

Not only that but there will be a special address from the Executive Director of ISSA, John Barrett, about how to best take advantage of our co-location event, ISSA/INTERCLEAN 2017, and you’ll have your last chance to vote for this year’s EPIC Partner of the Year.

Finally we’ll reveal some exciting details about EPIC 2018. All said, this will be an EPIC session that’s not to be missed!

Did you know that you can use the EPIC 2017 app to upload and share your favorite photos from the show so far?

Download it from the Apple App or Google Play stores

41

TUESDAY:

EPIC 2017

EPIC Get Togethers

One-on-One Appointment Setting

Constructive Convention Conversations EPIC Get Togethers (EGTs), successfully introduced at last year’s EPIC are back!

Here’s our three-step guide to make sure getting the best out of the EPIC Tradeshow experience is as easy as 1-2-3...

1

Review your listing of EGT exhibitors and come prepared to discuss any problems, opportunities or questions you may have for these suppliers. Do your homework prior to the meeting to yield the best results. And, if you haven’t done so already – have a talk with these folks in your office to check on the following: • Purchasing manager: service issues, lead times, inventory, fill rates, etc • Operations manager: shipping issues, carton labeling, quality control, call frequency, sales rep accessibility • Sales and/or marketing manager: sales support, manufacturer rep group performance, marketing support required, customer feedback, training programs, etc.

2

Don’t be late! EGTs are scheduled in 15 minute intervals, so every minute counts. Arrive on time to keep yourself on schedule and help the exhibitor keep their meetings flowing smoothly too!

Also, please try to wrap up your meetings on time so as to not keep the next dealer waiting. Doing so will help make everyone’s EGTs effective and efficient!

3

Your EGT appointments are only one component of the EPIC 2017 show floor experience. Remember, in addition to your EGT appointments, be sure to take the time to tour the rest of the show floor, discovering new exhibitors, taking advantage of valuable Show Specials and learning about all the opportunities to grow your business in 2018 and beyond!

42

EPIC SHOW GUIDE

SPONSORED BY:

OPWIL

Annual

O

PWIL is an international community for high-achieving professional women in the office products industry who want to learn, share and grow as they take their careers to the next level of success.

All existing members are passionate about creating an environment of encouragement, education and sharing among the growing number of women leaders in the OP industry.

Potential OPWIL members are women who are already in key leadership roles and are managing people and projects. They are also aspiring women leaders in the OP industry as a whole.

OPWIL membership is open internationally to women in a wide variety of settings and channels: associations, wholesalers, manufacturers, buying groups and independent dealers.

Benefits of the community’s executive members include: mastermind forums, private industry networking events and mentoring opportunities. OPWIL also organises annual leadership retreats. The next one of these will be held at Evins Mill Resort in Smithville, Tennessee, from 29 September to 1 October 2017.

Held under the tagline of EMPOWERED, the retreat will be a weekend to relax, refresh, learn and create relationships with amazing women. In addition to some fantastic educational sessions, there will be time for hiking, yoga, bonfires and other activities.

Retreat 29 September to 1 October.

Evins Mill Resort in Smithville, Tennessee.

Annual retreats are open to executive members only, so sign up and join OPWIL today!

For more information on the retreat please

visit www.opwil.com/retreat

For more information on joining OPWIL

visit www.opwil.com

For a full list of exhibtor Booth NuMbers see next page

TRADING PLACES

TUESDAY

TRADESHOW FLOOR

44

EPIC SHOW GUIDE

SPONSORED BY:

TUESDAY

TRADESHOW FLOOR

EPIC SHOW GUIDE

SPONSORED BY:

45

TUESDAY:

EPIC 2017

EXHBITOR LIST COMPANY BOOTH

3M Company ACCO BRANDS

FireKing 628

Pacon Corp.

513

Fiskars Brands

607

PapaNicholas Coffee

618

707, 709

Flash Furniture

431

Paris Corporation

325 408

Accutech Data Supplies

123

Flexsteel / DMI

111

Pentel of America

Acme United Corporation

531

Flipside Products

524

Pilot Corp of America

418

Acroprint 719

Fortune Web Marketing

225

PM Company

420

AFFLINK 113

Fresh Products

804

Powerhouse Two

522

Amax 403

Global 417

Quality Park

428

American Tombow

506

GMi Companies

205

Reckitt Benckiser

319

AMMEX 304

GOJO Industries

410

RightAngle Products

703

Arlington / Digitek

419

House of Doolittle

504

RJ Schinner

605

Artistic Products

530

HP 611

Roaring Spring Paper Products

121

Aster Graphics

129

HSM of America

203

Royal Sovereign

822

Iceberg Enterprises

322

S P Richards

617

Avery 401

46

630

AVW / Max Pro

230

ILG 525

Sales-i 426

B O X Partners

502

Imprint Plus

808

Samsonite 422

Baumgartens 421

Independent Stationers

226

Satco / STRATEGIC Sales

810

BIC Corporation

311

Independent Stationers

228

Saunders Midwest

623

Bi-silque / MasterVision

406

Intertape Polymer

622

Screenflex

430

BMI Software

224

ISSA 724

Sellars 302

BOSS Office Products

526

JM Smucker

Shachihata - Xstamper

704

Brother International

317

Jonti-Craft 824

ShurTech Brands

407

Bush Industries

220

JP Gould Office Papers

321

Smead Manufacturing

201

CANON 620

K. Coaching

529

Special-T 723

Charles Leonard

329

705

KFI 411

Spectrum Brands - Rayovac

Chartpak 725

Kids in Need Foundation

828

SSI 826

Chicago Lighthouse Industries

624

Lee Products

119

Storex Industries

722

City of Hope

800

Lesro Industries

323

STOUT by Envision

802

C-Line Products

222

Liberty Laser Solutions

424

Straedtler-MARS 521

701

125

Clover Imaging Group

218

LMI Solutions

Supplies Network

223

COE Distributing

713

Logicblock 324

SYNNEX Corporation

211

Crayola 423

Master Lock / Sentry Safe

508

TABBIES 625

DCS 206

Master Manufacturing

528

TCPN/National IPA

Deflecto

517

MAX USA

510

Tennsco 519

Dial / Henkel Consumer Goods

TForce 727

706

Maxell 109

DiverseID 127

Mayline/Safco 313

Thalerus Group

Domtar 101

Medline Industries

405

The HON Company TOPS Products

Dorel Business

331

Millennium Mat

520

ECi Software Solutions

601

429

806 501 207, 306

MMF Industries

820

TriMega 729

Eco-Products 107

Mooreco - Balt/Best-Rite

523

TriMega 731

Educators Resource

National Chemical Laboratories

702

626

UPS 830

Energizer 208

National Office Products Alliance (NOPA) 818

Verbatim 210

EPIC Business Essentials

427

Neenah Paper

518

Veritiv 131

ES ROBBINS

117

Nestle Professional

409

Victor Technology

Esselte 711

Newell Brands/Sanford

229

Virco 309

Essendant 301

Office Snax

425

Vistar 327

Eurotech 717

Officemate International

721

Fellowes 413

OFM 507

307

603

Zebra Pen

Zep 527 EPIC SHOW GUIDE

SPONSORED BY:

TUESDAY: CHAT

Dealer’s voice

Demetrius Matthews, CEO, President, United Office Solutions, Inc. What is your best piece of advice to someone who is visiting EPIC for the first time?

My advice would be to make sure to stay sober and alert during the day. Create a personal agenda before arriving and meet as many vendors as you can and create new relationships. During the evening party like a rock star.

What do you like best about the EPIC experience?

I like the information gathering process. You should conduct personal evaluations of yourself and your organization and then benchmark against your peers. Seek other business ventures and learn how to partner with other companies. Be nice and kind to everyone.

What is your favorite memory of an EPIC event?

My fondest memories of the event come from just spending time talking

to Grady Taylor… chatting with him in passing every single day, but just about nothing in particular.

What special/secret skill do you possess?

I ride a long board.

What is the hardest thing you’ve ever had to do?

Fight when I felt like crying.

What do you do in your spare time?

Play with my bulldog.

What is your favourite gadget?

Sony Camera A9 What word do you use the most?

Bro What’s your specialist subject?

Hobby breeding bulldogs What is the best way to spend the weekend in Las Vegas?

Poolside parties If you were President, what would be the first law you pass?

Reforming and rewriting the education statutes.

All education should be free to US citizens and paid for out of our military budget.

If you could trade places with someone (dead or alive) for a day, who would it be and why?

Brad Pitt If you could have the answer to any question, what would you ask?

Do UFOs really exist?

If you weren’t doing your present job, what would you like to be doing?

Writing short stories and films.

running the numbers EPIC 2017 FURNITURE Insights 4%

2

1

0

OFFICE

3

3.5%

HEALTH

4

EDUCATION

4.8%

5

AIA CONSENSUS CONSTRUCTION FORECAST FOR 2018:

EPIC SHOW GUIDE

SPONSORED BY:

$16

billion

US OFFICE, EDUCATION, AND HEALTHCARE FURNITURE MARKET SIZE

35 # OF EPIC 2017 EXHIBITORS THAT REPRESENT FURNITURE

54 54 Source: BIFMA

OF DEALERS THAT HAVE A FURNITURE SHOWROOM AT AT LEAST ONE OF THEIR LOCATIONS

FORECAST GROWTH OVER PRIOR YEAR

2.7%

SQUARE FEET OF EPIC TRADESHOW SPACE DEVOTED TO FURNITURE 47

An exclusive offer for all Trimega and Independent Stationers members!

OPI is the global business products industry’s go-to hub for essential resources, news, analysis, information and networking.

ALL-IN-ONE MEMBERSHIP OPI Premium membership includes:

· Full access to all online content on opi.net · Daily newsletters · Monthly OPI magazine · App for mobile and tablet · Discounts on OPI events and research reports Connec ting the

busin ess pr oduc ts wo rld

DIGITAL ACCESS ANYTIME, ANYWHERE

· Complete online access to all OPI.net content · Daily newsletters · Access to app for mobile and tablet · PLUS much more

TO CELEBRATE THE EPIC SHOW, WE ARE OFFERING

Connecting the

business prod ucts world

50% OFF ALL OPI SUBCRIPTIONS

TO REDEEM USE EPIC17 AT CHECKOUT Sign up for your membership now on opi.net/subscribe

Connecting the business products world

TUESDAY:

WIN BIG

cash me in can you Color up for a chance to win $5000?

At the EPIC 2017 Tradeshow, participating suppliers will be assigned one of three booth colors, which will be indicated by a sticker on the floor in front of their booth.

You will have received a Color Your World card with your registration materials. On that card will be a list of all the participating suppliers, and what color sticker they hold.

Your mission is to fill your card with the proper number of stickers by visiting vendors who correspond to that color.

hooked on fun Join us directly after the tradeshow closes on Tuesday, September 12 at 4:45pm for Prizeapalooza, a great chance to join your colleagues for a bite to eat, a few drinks and a great deal of fun after the hard work you’ve put in at the show.

We’ll be handing out thousands of dollars in prizes. There’s onstage, show-related fun such as Minute To Win It and Color Your World (below and right, respectively), as well as other booth-based promotions giving you a chance to win BIG! We look forward to seeing you after the end of the tradeshow at Prizeapalooza for some EPIC fun.

won in 60

seconds It’s back for another year!

Time on the tradeshow floor will increase your chance of cash prizes!

A minute isn’t a very long time… but it’s long enough to win cold hard cash! However, first you need to be a Tradeshow Warrior and put in some time on the tradeshow floor. Your hard work could lead to the chance to win BIG with our post-show competition… Minute To Win It. This fun-filled event gives you the chance to compete in a range of 60-second games, using household objects, for a shot at $500 cash.

How do you win?

From 1:00pm to 4:00pm a mystery individual will be walking the show floor, handing out random Minute To Win It contestant certificates to unsuspecting, hard-working dealer attendees on the tradeshow floor. Just be there, networking with suppliers, and you could be one of the lucky recipients!

EPIC SHOW GUIDE

SPONSORED BY:

You need to be a Tradeshow Warrior To obtain a sticker, you must have meaningful dialogue with the vendor about their products, services and your business experience with them.

After your card is filled, you will drop it off at the EPIC Information Booth and that enters you into the drawing for $5,000! The drawing will be held live during the Prizepalooza Reception after the close of the Tradeshow on September 12th.

Don’t forget, you must be present at Prizeapalooza to win!

49

EPIC INFORMATION: STAFF DIRECTORY

Who’s Who

staff Audrey Daniel Customer Service

Executive staff

adaniel@trimega.org Ext 23 favorite Color Lavender guilty pleasure Chocolate

Rachel Dorman Rebate Manager

favorite song Call me the breeze

by Lynyrd Skynyrd

Mike Maggio President mmaggio@trimega.org Ext 16

rdorman@trimega.org Ext 11 nickname Rebate Queen

Gene Rigitano VP Finance grigitano@trimega.org Ext 20

Barbara Kraus Credit Manager bkraus@trimega.org Ext 26 biggest secret It’s a secret!

Maureen Modelski Customer Service

favorite office product Toner favorite hobby Obstacle Racing

Michael Morris Executive VP Marketing mmorris@trimega.org Ext 18

mmodelski@trimega.org Ext 27 favorite movie Return to Me

Brian Stevenson Director of Technology and Managed Print Services bstevenson@trimega.org Ext 43

Diane Pakonen Customer Service Manager dpakonen@trimega.org Ext 22 favorite song Imagine

favorite Color Green

tross@trimega.org Ext 70

favorite hobby Tennis, Tennis, and more Tennis

Grady Taylor Executive VP Member Development; Managing Director, Epic Buisness Essentials gtaylor@trimega.org Ext 19

50

Tanya Ross Partner Business Manager

secret talent I can tap dance

Tom Hoffmann VP of Purchasing thoffmann@trimega.org Ext 64

Bob Samborski Systems Administrator rsamborski@trimega.org Ext 33 favorite office product Good Writing Instruments (Pens) EPIC SHOW GUIDE

SPONSORED BY:

EPIC INFORMATION: STAFF DIRECTORY

Kelly Schoen Associate Merchandising Manager

Allison Little Marketing Manager alittle@trimega.org Ext 17

kschoen@trimega.org Ext 21

favorite hobby Weight Training

favorite movie Elf

Eric Jensen IT Administrator ejensen@trimega.org Ext 32 greatest fear(s) Underwater intake grates, rail gin

Marie Schmidt Administrative Assistant

Carolyn Yost Accounts Payable

TJ Crayne IT Department

mschmidt@trimega.org Ext 10

cyost@trimega.org Ext 25

tcrayne@trimega.org Ext 37

favorite cocktail Bloody Mary

favorite movie Gladiator

favorite song I heard it through the grape vine

847-699-3330 board of directors Lyle Dabbert Immediate Past Chairman Brown & Saenger, Sioux Falls, SD 605-336-1960 ldabbert@brown-saenger.com favorite song All Country Music

George Wood Vice Chairman - Greenwood Office Outfitters, Fort Worth, TX 650-385-2612 gwood@greenwoodoffice.com favorite cocktail Tito’s & tonic

Thomas Jordan Treasurer Herald Office Supply, Dillon, SC 843-774-5155 tmjordan@hosnet.net guilty pleasure Chocolate

SPONSORED BY:

favorite cocktail Grey Goose, Soda, Lime

Jerry Carroll Director T.H.E. Office City, Hayward, CA 650-385-2612 jerryc@theofficecity.com favorite song Jungleland by Bruce Springsteen

Yancey Jones, Sr. TSRC Inc. Ashland, VA

Wayne Stillwagon Director - Miller’s Supplies at Work, Lorton, VA 703-644-2200 wstillwagon@millersoffice.com

804-412-1200 yjones@thesupplyroom.com greatest achievement 41 YEARS Married

Stephanie Yarborough Next Committee Chairperson Herald Office Solutions Dillon, SC 650-385-2612 syarborough@hosnet.net Nickname Noopy

Gary Ables Secretary Ables-Land Inc, Tyler, TX

Rose Molz Director EZ Offfice Products, Madison, WI

903-593-8407 gary@ablesland.com

608-310-4300 rmolz@ezop.com

favorite movie Vegas Vacation EPIC SHOW GUIDE

Ian Wist Immediate Past Chairman Wist Office Products, Tempe, AZ 480-921-2900 ianw@wist.com

Nickname R-bud

favorite office product Post-it Notes

Bob Shulman Director - Suburban Stationers, Middletown, CT favorite movie Rocky

860-347-0299 Bob2@suburbanop.com Mark Porter Director - Porter’s Office Products, Rexburg, ID 208-356-4616 mwporter@portersop.com

words of wisdom Don’t do Drugs

51

EPIC INFORMATION: STAFF DIRECTORY

Who’s

WHO Executive staff

Michael Gentile, President & CEO gentile@independentstationers.coop 317-579-1113 favorite movie The Godfather - “Keep your friends close and your enemies closer”

Robin Keltner, Controller keltner@independentstationers.coop 317-579-1102 favorite cocktail Champagne

Charles Forman, Chief Operative Officer forman@independentstationers.coop 317-579-1177 Dream Date Holly Forman

Dean Dalrymple, IT Director dalrymple@independentstationers.coop 317-579-1135 dream date If it was 1976 and I was 18, Joey Heatherton.

Janet Eshenour, Director of Marketing eshenour@independentstationers.coop 317-579-1153 favorite movie The Big Chill.

Sad movie, great music.

Mike Foster, Director of Merchandising foster@independentstationers.coop 317-579-1101

Cora Lienemann, Administrative Assistant lienemann@independentstationers.coop 317-579-1111 guilty pleasure Homemade pie crust, baked & sprinkled with salt

Jeff Matthews, Chief Financial Officer matthews@independentstationers.coop 317-579-1109 favorite office product The stapler.

It helps keep me organized.

Tom Ashburn, Director of Dealer Development ashburn@independentstationers.coop 317-579-1117 favorite movie Ferris Bueller, Caddy Shack or anything with Will Ferrell

favorite office product Carbon paper

52

EPIC SHOW GUIDE

SPONSORED BY:

EPIC INFORMATION: STAFF DIRECTORY

staff Ty Blankenbaker, Merchandising Manager blankenbaker@independentstationers.coop 317-579-1163

Doug Murray, EDI & Systems Specialist murray@independentstationers.coop 317-579-1103

favorite movie Top Secret!

biggest achievement People still pay me to play my trumpet.

Henry Yee, Oracle Systems Analyst yee@independentstationers.coop 317-579-1112

Angela Summers, Accounts Payable summers@independentstationers.coop 317-579-1134

favorite movie Shawshank Redemption

favorite cocktail Margarita

Roxanne Kehl, Assistant to Controller/HR kehl@independentstationers.coop 317-579-1107

Kimberly Wells, A/R Customer Service wells@independentstationers.coop 317-579-1143

favorite color Purple, my great great grandmother always said this was the color of love.

favorite color Purple

Karen Boll, Accounting Clerk boll@independentstationers.coop 317-579-1176

Phyllis Kriner, Senior Financial Analyst kriner@independentstationers.coop 317-579-1151

biggest achievement “Price is Right” game show contestant

favorite cocktail Double Bourbon Neat

board of directors Joel Vockrodt Chairman, Office Peeps joel.vockrodt@officepeeps.com Ph: 605-886-6488

Steve Gordon Independence Business Products steve.gordon@ibuyibs.com Ph: 216-398-8880

favorite song Dreams by the Cranberries

Jordan Kudler Vice Chairman, Legacy Office Solutions jkudler@crest-op.com Ph: 718-235-2200 favorite movie Godfather I & II – If you gotta ask Fuhgettaboudit!

Tim Triplett Treasurer, Triplett Office Essentials ttriplett@tripletts.com Ph: 515-270-9150

dream date Johnny Dep

Randy Garcia Office Express Supply randy@xpressbuy.com Ph: 305-557-1667 favorite movie Gladiator

Dallas Owen Regency Plaza Printing & Office Supply dallaso@regencynow.com Ph: 214-939-3456

hidden talent I’m good at playing Ping Pong.

Tonya Horn Secretary, Rogard’s Office Plus tonya@rogards.com Ph: 217-359-1795

Mary Catherine Kennedy Sigmon Kennedy Office msigmon@kennedyoffice.com Ph: 919-878-5400

Tom Bramlett OEC tb@oecbi.com Ph: 251-471-3368

Bryan Kristenson Past Chairman, Office Plus of Kansas bryan@officeplusks.com Ph: 316-838-9329 favorite song A Pirate Looks at Forty – Jimmy Buffet

David Guernsey Pinnacle Affiliates Rep. Guernsey Office ceo@buyguernsey.com Ph: 703-968-8200 favorite color Blue

favorite movie Animal House

favorite cocktail Old Fashioned

EPIC SHOW GUIDE

SPONSORED BY:

53

EPIC INFORMATION: STAFF DIRECTORY

Epic business essentials team favorite song Symphony for the Devil dream date Tiffany Maxwell

Andy Sullenberger Manager, Customer Support and Quality asullenberger@epicbusinessessentials.com 847-261-0054

dream date Matthew McConaughey

Doug Fox National Accounts Pricing/ Data Analyst dfox@epicbusinessessentials.com 317-579-1140

favorite color Green biggest secret I’ve met Elvis

Cindy Bruce EPIC Administration Team cbruce@epicbusinessessentials.com 815-433-6059

nickname Vida

Nita Turpin Director of Operations nturpin@epicbusinessessentials.com 847-261-0053

Sandy Teets Implementation Support steets@epicbusinessessentials.com 317-579-1127

favorite movie Almost Famous

Scott Zintz National Accounts Business Development Manager szintz@epicbusinessessentials.com 630-220-9505

favorite color Pink

favorite color Blue

Davida Townzen Implementation Specialist/Collections dtownzen@epicbusinessessentials.com 827-261-0057

54

Pam Quackenbush Accounting and Systems Specialist pquackenbush@epicbusinessessentials.com 847-261-0082

Toby Tobin National Accounts Business Development Manager ttobin@epicbusinessessentials.com 520-334-5759

EPIC SHOW GUIDE

SPONSORED BY:

EPIC INFORMATION:

POSTCARD REMINDER

Commit to Be EPIC!

Sponsored By

Need another EPIC Postcard Reminder?

Visit the EPIC Registration Desk or Bi-Silque Mastervision booth #406

EPIC POSTCARD REMINDER We know EPIC 2017 is all about embracing BIG thinking, tapping into BIG ideas, and discovering BIG opportunities. After a productive (and fun) experience at EPIC 2017, don’t let all the powerful industry connections, new business-boosting ideas or those tangible tips and takeaways get lost in the shuffle when you get back to the office! Make a commitment now to turn the EPIC energy into EPIC action long after you’ve gotten off that flight from Vegas!

Introducing the Be EPIC Postcard Reminder!

The EPIC Postcard Reminder, sponsored by the visual communications leader, Bi-Silique/ MasterVision, is a simple, effective way to jolt yourself back into the EPIC thinking that began here in Las Vegas, via a simple postcard that we will mail back to you at a time when a quick visual reminder is all you need to stay focused on being EPIC! How does it work?

We all know how easy it is to get caught up with the daily demands of our business and personal lives, and how easy it is to forget the things we know we should be doing to go from good, to great – to EPIC! So, before you leave EPIC 2017, complete the back of the attached postcard, listing up to three takeaways, to-dos, goals, learnings, action items, follow-up reminders and more – that you want to stick to when you get back to the office.

Fill in the name and address to which you’d like us to mail the card and when you’d like your postcard reminder. Your postcard will then show up to give you a visual jolt to get back on track for EPIC success! Drop your completed postcard in the boxes at the EPIC 2017 Registration Desk, EPIC 2017 Info Booth or Bi-silque’s booth #406.

That’s it!

Commit to Be EPIC. Complete and return your postcard today!

EPIC SHOW GUIDE

SPONSORED BY:

55

EPIC INFORMATION: DONATE

PLEASE MAKE AN

EPIC EFFORT EPIC offers thoughts, prayers and support to those affected

by Hurricane Harvey Donate at WEBSITE

www.redcross.org/donate/hurricane-harvey

Global 2018 ORGANIZED BY

The 7th Global CEO Forum for the business supplies and associated sectors 11 - 13 November 2018 Chicago For more information, email steve.hilleard@opi.net

Connecting the

56

business products world

WWW.OPI.NET/GF2018

EPIC SHOW GUIDE

SPONSORED BY:

MINI SHOW GUIDE

ISSA SHOW GUIDE: STUFF HERE

MAKE ISSA/INTERCLEAN EPIC

This mini guide is full of useful information about what’s going on at this year’s show

REGISTERED TO ATTEND ISSA/INTERCLEAN? Pick up your badge at ISSA’s booth at EPIC (#724) on Tuesday between 10:30am and 4:30pm See you there!

! d inside

de ide inclu Mini gu

EPIC IS ITH ATED W CO-LOC RCLEAN TE ISSA/IN 7 IN 201

57

ISSA SHOW GUIDE:

STATE OF THE ECONOMY

58

ISSA SHOW GUIDE:

INTRODUCTION

Uncover Extraordinary This year’s 2017 ISSA/INTERCLEAN® North America Trade Show and ISSA Convention is proud to welcome visitors from EPIC 2017. With so many new products and ideas to explore, it is critical for you to have a plan to maximize time on the show floor while balancing attendance at events and meetings.

Here are a few tips to get the most out of your time at ISSA/INTERCLEAN after EPIC has finished.

On Wednesday, we have a full seminar schedule, including the first of our two keynote speeches.

At 9:00am Super Bowl-winning Quarterback Troy Aikman will present A Winning Playbook. Of course there will also be plenty to keep you occupied on the show floor.

Thursday is ThurSTAY at ISSA/INTERCLEAN. In addition to the Q&A and keynote by comedian and America’s Got Talent host Howie Mandel at 2:30pm, you will want to take part in Thursday’s many not-tobe-missed events, including: • State of the Economy panel. Enjoy a spirited, thought-provoking discussion with acclaimed industry experts: 9:00am • State of the Industry panels. Whether you are a distributor, building service contractor, in-house facility professional, or residential cleaner, you’ll

Discover the industry’s most revolutionary new products and services at the ISSA Innovation Showcase (Booth 709) and vote for your favorites!

Award winners will be revealed during the ISSA Innovation Award Ceremony and Reception on Thursday.

The Outdoor Exhibition Area opens two hours earlier than the main exhibit hall, so stop by early to beat the crowds!

find a one-hour, industry-specific panel for you: between 10:30am and 2:00pm • Ask the Experts. Take advantage of exclusive, one-on-one time with leading industry consultants, including CMI Master Trainers such as Mickey Crowe, Marion Ivey, Joel Craddock and Mark Warner: 10:00am–2:00pm • ISSA Innovation Award Ceremony and Reception. See which innovation takes home the top award in the ISSA Innovation Award Program: 2:00pm • Exhibits. Between the exciting events listed above, be sure to find time to see, test and learn about all the latest advances in facility solutions both on the inside show floor and in the outdoor exhibits area: 10:00am–2:30pm (inside) and 8:00am–2:30pm (outside).

ISSA/INTERCLEAN gets you

FACE 2 FACE

The show floor is designed to maximize your face time, with several areas for you to talk, sit and recharge your device and yourself. Look out for: • ISSA/INTERCLEAN Bistro, Booth 7020 • ISSA Meeting Hub, Booth 4693 • ISSA Food Service & Lounge, Booth 929 • ISSA International Business Lounge, Booth 1837 • ISSA Resource Center, Booth 4900 • ISSA Sports Bar, sponsored by Spartan Chemical Co. Inc., Booth 3659

Sounds Like a Plan Get organized before you hit the show floor with ISSA’s amazing tool called My Show Planner. Simply visit www.issa.com/msp and create an account in seconds.

Then you can: • Explore more than 60 seminars, hands-on training workshops and networking events, and add the specific ones you’d like to attend to your agenda.

• Browse hundreds of exhibitor listings, explore new companies and save time by adding them to a list of the exhibitors you want to visit.

• Sync your My Show Planner schedule with the ISSA/INTERCLEAN mobile app so you can have access wherever you are.

The best part is having your schedule right at your fingertips throughout the entire ISSA/ INTERCLEAN show.

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ISSA SHOW GUIDE: SCHEDULE

ISSA/INTERCLEAN

SCHEDULE Wednesday, Sept 13

thursday, Sept 14

9:00am – 10:00am Room N1 ISSA Keynote Address A Winning Playbook Speaker: Troy Aikman

1:00pm – 3:00pm Room N119 ISSA CMI Carpet Care Certification Speaker: Jeff Cross

10:30am – 11:30am Room N114 Where Have All the Repeat Clients Gone?

Speaker: Sharon Tinberg

2:00pm – 2:50pm Education Theater, Booth 129 Digital Marketing 101 Speaker: Jennifer Rae Schulman

Room N115 Technology: Your Secret Weapon for Employee Retention Speaker: Michael Brown

9:00am Pro-Football Hall-ofFamer Troy Aikman

11:00am – 11:50am Education Theater, Booth 129 Green Cleaning in Schools: Selling to Higher Education Schools.

Speakers: Jodi Krause, Gene Woodward, Tommy Little 12:00pm – 12:50pm Education Theater, Booth 129 Manejo Higiénico de Alimentos Speaker: Carlos Huete (This session is presented in Spanish only) 1:00pm – 1:50pm Education Theater, Booth 129 ISSA Sales Force Benchmarking Tool Speaker: Jim Peduto

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3:00pm – 3:50pm Education Theater, Booth 129 Building Your Floor-Covering Maintenance Program for Profits Speaker: Larry Cooper 4:00pm – 5:30pm Education Theater, Booth 129 ARCSI Awards Presenter: RJ Patel

9:00am – 10:00am Room N1 State of the Economy Panel Moderator: Frank Luntz Panelists: Karl Rove, Jim Messina, Brian Beaulieu 9:00am – 11:00am Room N119 ISSA CMI Basic Restroom Care Certification Speaker: Joel Craddock 10:30am – 11:15am Education Theater, Booth 129 State of the Industry BSC Panel Moderator: Matt Vonachen Panelists: Rachel Sanchez, Taylor Bruce, Jim Harris Jr. 11:30am – 12:15pm Education Theater, Booth 129 State of the Industry Distributors Panel Moderator: Jon Adkins Panelists: Jim Chittom Jr, Meredith Reuben, Travis Brady 12:30pm – 1:00pm Booth 929 DEAL Awards Wednesday, September 13 Outdoor Exhibits: 8:00am – 5:30pm Exhibit Hall: 10:00am – 5:30pm

12:30pm – 1:15pm Education Theater, Booth 129 State of the Industry Residential Cleaning Panel Moderator: RJ Patel Panelists: Martha Woodward, Tom Stewart, Mark Kushinsky 1:25pm – 2:00pm Education Theater, Booth 129 State of the Industry In-House Service Providers Panel Moderator: Brant Insero Panelists: Steve Gilsdorf, Ralph LePore, Mark Kushinsky, Cynthia Lockwood, Michael Patterson 2:00pm Booth 709 ISSA Innovation Awards Ceremony and Reception Featuring Howie Mandel 2:30pm – 3:30pm Room N1 ISSA Keynote Address Coming Clean Speaker: Howie Mandel

TradeShow Schedule Thursday, September 14 Outdoor Exhibits: 8:00am –2:30pm Exhibit Hall: 10:00am – 2:30pm

ISSA SHOW GUIDE: KEYNOTES

TAke

NOTE

There will be two keynote addresses at ISSA/ INTERCLEAN 2017, both of which will be presented by household names, who will share personal experiences about what it takes to succeed, both in business and in life, in their own unique ways. You should not miss these dynamic and iconic personalities as they grace the ISSA Keynote Stage.

First up, on Wednesday September 13 at 9:00am, Pro Football Hall of Fame inductee and Super Bowl champion Troy Aikman will present A Winning Playbook. Aikman has parlayed the skills that fired his Hall of Fame football career with the Dallas Cowboys into numerous successful business ventures since retiring from the game almost 17 years ago. His grit and determination in overcoming debilitating back pain to forge ahead and succeed off the field sets an admirable example. “I need to achieve for myself,” he explains. Let his keen insight, drive and dedication inspire your successes!

The following day at 2:30pm you’ll hear from TV personality and talk-show host Howie Mandel.

For Mandel, cleaning is more than a passion – it’s an obsession! A self-confessed germaphobe and hypochondriac, he has battled his fears all his life, going so far as to sport a bald head because, in his words, it “feels so streamlined and so clean”. Mandel may fear germs, but he certainly does not fear the spotlight! So why not top off your week with Coming Clean, a Q&A with Mandel and ISSA Executive Director John Barrett, along with a stand-up show?

Mandel’s wit and charm are infectious as he takes a humorous look at his obsession with cleaning and shares experiences from his varied and successful career.

Not only that, but several lucky winners will go home with a Golden Ticket offering unique Dallas, TX, experiences – which can be used in Dallas, during the ISSA/INTERCLEAN Trade Show and ISSA Convention in 2018!

About Troy Aikman Troy Aikman retired from the National Football League after 12 seasons as the Dallas Cowboys’

America’s Got Talent host Howie Mandel

quarterback. Aikman is one of only four quarterbacks to guide his team to victory in three Super Bowls (XXVII, XXVIII and XXX).

In February 2006, Aikman was voted into the Pro Football Hall of Fame in Canton, OH. After leaving the playing field, he joined the NFL on FOX as a fulltime game analyst and has served on the network’s No. 1 NFL team since 2002. He has received three Emmy nominations for his broadcasting efforts and has broadcast four Super Bowls (XXXIX, XLII, XLV and XLVIII).

“Mandel may fear germs, but he certainly does not fear the spotlight!

Mandel’s wit and charm are infectious as he takes a humorous look at his own obsession with cleaning, and shares experiences from his varied and successful career.”

About Howie Mandel A constant force in show business for more than 30 years, renowned comedian, actor and host of his own syndicated talk show, Mandel has encompassed virtually all aspects of the entertainment spectrum, including television, film and stage. He is known for the series Take It All, Howie Do It and the hit game show Deal or No Deal. He currently serves as a judge on NBC’s hit summer talent competition series America’s Got Talent, with this being Mandel’s seventh season on the series.

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ISSA SHOW GUIDE:

STATE OF THE ECONOMY

Economic warriors One of the main events on Thursday is the State of the Economy panel discussion featuring the political minds of Brian Beaulieu, Jim Messina, Karl Rove and moderator Frank Luntz.

These eminent panelists will begin their hour-long discussion at 9:00am and it’s guaranteed to provide a lively, insightful, thought-provoking – and possibly controversial – spectacle. Since the event is live and involves various personalities, there’s no telling what to expect, except that this phenomenal panel is just another reason to remain through ThurSTAY! “I can’t imagine finding a more qualified group of political minds to participate in this panel than these four gentlemen,” says Cleaning Management Institute training development specialist Lucas Wendt. “Their unmatched experience, knowledge and passion for political affairs will drive this discussion and guarantee an informative, can’t-miss event.”

Meet the Panelists Brian Beaulieu For 35 years, in seven different countries, Brian Beaulieu has been delivering seminars and workshops to business owners and executives. He is a consultant to many organizations, providing a domestic and global perspective on how to forecast, plan and increase profits based on business cycle trend analysis.

Co-author of three books, Beaulieu frequently has his opinions aired by a huge variety of credible and prestigious news sources, including Forbes, The New York Times and The Wall Street Journal.

Jim Messina After running a successful re-election campaign for former US President Barack Obama in 2012, Messina received the Campaign Strategist of the Year Award from the American Association of Political Consultants for his efforts and unprecedented integration of technology into his strategy. Before his role as US

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deputy chief of staff to Obama, 2009–2011, he served as chief of staff to US senators Max Baucus and Byron Dorgan and US Representative Carolyn McCarthy.

In 2013, he founded the Messina Group, a firm that provides strategic consulting to businesses, advocacy groups, and political campaigns. He currently serves on the board of directors and/or advisory board for various technology companies, including Google’s Advanced Technologies.

Karl Rove While serving former US President George W Bush from 2000–2007 as a senior advisor and as US deputy chief of staff from 2004–2007, Rove filled a wide variety of roles, including overseeing the offices of Strategic Initiatives, Political Affairs, Public Liaison and Intergovernmental Affairs. Largely considered one of the best political minds of his time, he appears on several television shows and writes a weekly op-ed for The Wall Street Journal. He is also the author of two books, The Triumph of William McKinley: Why the Election of 1886 Still Matters and The New York Times best seller Courage and Consequence.

Meet the Moderator Frank Luntz Prestigious communications expert Frank Luntz has worked for more than 50 Fortune 500 companies throughout his career and advised, or otherwise participated, in every British election since 1997.

Named one of Time magazine’s most promising leaders under 40, he finished 87th in the same magazine’s list of the most influential people in the world and was named one of the top four research minds by Business Week. Luntz has served as a news analyst for CBS for the past four years, specializing in corporate crisis communications and politics. He also frequents MSNBC, and his recurring segment 100 Days, 1000 Voices received an Emmy in 2001.

BRIAN BEAULIEU

JIM MESSINA

KARL ROVE

DR. FRANK LUNTZ

ISSA SHOW GUIDE: STUFF HERE

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EPIC INFORMATION NOTES

YOUR EPIC NOTES

Thank you for taking the time to join us here in Las Vegas for EPIC 2017, co-located with ISSA/ INTERCLEAN. Please take advantage of these themed pages to jot down your thoughts, insights, contacts and general notes.

(You can even color in the EPIC eagles if you find yourself with a moment to spare)

TAKE AWAY PLAN AHEAD...

Where you’re going?

Time?

Who do you want to meet?

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LEARN BIG

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YOUR EPIC GOALS:

SEMINAR: SPEAKER: TOP TIP: WHAT HAVE YOU LEARNed:

Did you know that you can use the EPIC 2017 app to upload and share your favorite photos from the show so far? Download it from the Apple App or Google Play stores

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Sponsors TriMega and Independent Stationers recognize and thank our EPIC 2017 sponsors for making this event possible.

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