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We started collecting waste over a hundred years ago. Today, we help our customers recycle, redistribute and reuse it too. It’s all part of Biffa driving the circular economy – creating opportunities for businesses and organisations to grow more sustainably, save money and leave a smaller footprint. Here’s to the next hundred years. Change begins with what iff…

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WELCOME TO OCTOBER EDITION OF ONTRADE MAGAZINE

As the nights draw in and the excitement of the season builds, the on-trade industry is gearing up for one of the most vibrant times of the year — Halloween. Across venues up and down the country, operators are preparing to deliver experiences that promise to be both prosperous and memorable, with creativity and customer engagement at the forefront.

In this edition, we shine a spotlight on some truly standout venues:

Berlinkys, crowned Nighttime Venue of the Year and Venue of the Year at the recent OnTrade Awards 2025 , celebrates its first birthday marking an incredible twelve months of success and innovation.

We also take a closer look at The Point in Coatbridge, a brand-new opening that offers a fantastic multi-venue experience designed to bring something for everyone — a welcome boost to the local scene and a shining example of ambition in action.

Alongside these features, you’ll also find our regular industry insights from trusted partners including Biffa, Nationwide Energy Consultants, Maitre D, and The Licensing Co. Their expertise continues to support and guide operators through both challenges and opportunities within the trade.

Here’s to a successful and spirited October across the ontrade sector!

As always STAY POSITIVE STAY TOGETHER STAY COLLABORATIVE

Justin Wingate Director at TopGunMedia

Fiona Gauld

Production - info@topgunmedia.co.uk

For press enquires or advertising opportunists please call or email: Email: info@topgunmedia.co.uk Telephone: 0141 556 4111

6 12 10 22

MULTIAWARD WINNER BERLINKY’S TURNS ONE FIRST MINISTER IGNORES THE HOSPITALITY ... AGAIN

THE POINT

SOMETHING FOR EVERYONE

HIGH STREET

42% BELIEVE THEIR LOCAL HIGH STREET IS IN DECLINE

DUNCAN TAYLOR SCOTCH WHISKY PRESENTS 20TH WEDDING ANNIVERSARY GIFT TO THE KING & QUEEN

Last week, Scottish independent bottler, Duncan Taylor Scotch Whisky Ltd, was honoured by a request to send a special 20th wedding anniversary gift to HM King Charles III and HM Queen Camilla at Buckingham Palace.

This is the third occasion that the Aberdeenshire company has gifted the royals, after they presented a Coronation Trilogy of Laphroaig whiskies to HM Queen

Camilla ahead of her Scottish Coronation with the King in 2023. Last year, the company proudly marked the prestigious 900th anniversary celebration of Edinburgh’s status as a royal burgh by presenting the King and Queen with a collection of exceptional Macallan whiskies from their ‘Rarest Collection’.

This latest gift, titled the Royal Anniversary Edition, was uniquely crafted to celebrate the twentieth wedding anniversary of the King and Queen. The presentation featured the pairing of a 19-year-old Laphroaig single malt, distilled in 2005, and a gin, aged for seven months in the same cask and bottled on the anniversary date of 9th April 2025.

The whisky and gin bottles rest adjacent in an elegant case, complete with a plinth for showcasing both spirits, as well as a certificate of authenticity. The overall packaging is fabricated entirely from environmentally friendly materials.

Evan Robertson, Director of Duncan Taylor Scotch Whisky, said, “Pairing a Laphroaig whisky from their nuptial year with a gin finished from the same cask, and bottled on their 20th anniversary, was a truly unique opportunity to celebrate their union. As the King champions regenerative textiles, the selection of sustainable materials for the packaging further added to the importance of this gift, and we were delighted to gift them the first set from this limited edition.”

PAUSE VISITOR LEVY PLANS, COUNCILS URGED

Following Argyll and Bute Council pausing the possible implementation of a visitor levy, UKHospitality Scotland is urging other local authorities to follow suit.

Amid legislative uncertainty and the unknown economic impact of visitor levies, UKHospitality Scotland is urging local authorities to review whether plans to implement a levy is right for their areas.

Stirling, Dumfries and Galloway, and Perth and Kinross councils are all currently consulting on a levy.

Leon Thompson, Executive Director of UKHospitality Scotland, said: “The impact of a visitor levy on visitors and businesses is still unknown, so Argyll and Bute Council is right to rule out implementation of a visitor levy.

“Argyll and Bute’s consultation showed a majority of respondents did not support the levy and this is a clear example of a council listening and acting on concerns from local residents, businesses and trade associations like UKHospitality Scotland.

“There remain many questions about the visitor levy – from its economic impact to how it will be legislated in the future. There is now uncertainty about whether, or when, visitor levy legislation will be changed to allow the use of a flat rate fee.

“I hope other councils will follow the pragmatic approach of Argyll and Bute by pausing their plans and taking stock of the economic realities of accommodation businesses.”

CAOL ILA DISTILLERY PROUDLY PRESENTS THE 2025 ISLAY JAZZ FESTIVAL

The iconic Jazz Festival returns to Islay this September, and for the first time in its decadeslong history joins forces with the ‘Sound of Islay’the Caol Ila Distillery. This harmonious partnership celebrates the best of music and Scotch whisky across the island, offering fans a journey of discovery as they gather to enjoy music from some of Scotland’s most gifted performers at the island’s distilleries.

To mark the occasion, Caol Ila has released a unique festival edition bottling of its Single Malt Scotch Whisky - Caol Ila 18-Year-Old Jazz Festival Edition, The Guitarist. Created as part of a rare cask finish using toasted Scottish Oak cask ends, the whisky was first matured for 18 years in an American oak cask. Already heavily peated, this

expression of Caol Ila is amplified to a fresh new tempo, as aromatic spice hums over a smoky-smooth baseline, with only 948 bottles available.

Caol Ila, which means ‘Sound of Islay’ in Gaelic, is named after the stretch of water that separates Islay from the neighbouring island of Jura. Situated on the shores of the Sound, the distillery becomes the Islay Jazz Festival’s official partner, as it returns for its 27th year in 2025. Bringing together a talented cast of musicians from all over Scotland, an exciting array of performers are set to take the stage when Caol Ila Distillery hosts the threeday event, featuring pianist, Fergus McCreadie, Unharm - a bold and visceral new group fronted by guitarist James Mackay, with neo-soul/jazz vocalist Gaïa, and award-winning bass player and composer David Bowden. Bowden’s ‘Islay Experience’, a live acoustic concert, will take place alongside the atmospheric ageing of Caol Ila’s whisky at the distillery’s maturation warehouse.

The distillery is also hosting a number of Jazz Festival exclusive experiences for whisky fans to enjoy. Highlights include a Jazz-themed Cocktail Masterclass with the talented bar team and Smoke & Salt Food Pairing Experience bringing the bold character of Caol Ila to life through curated canapé pairings. For those looking to delve into this year’s Jazz Edition, Distillery Manager Martin Gaughan is hosting an exclusive warehouse tasting, including handpicked Caol Ila drams specifically for the experience, culminating in a first sip of the 2025 Jazz Edition.

£30 MILLION PROJECT SEES MURRAYSHALL LAUNCH NEW LUXURY PODS

Perthshire estate partners with local specialists to deliver innovative accommodation experience

Murrayshall, the highly rated Country Estate a short drive from Perth, has launched a collection of luxury pods following five years of planning and significant investment as the first phase of a £30 million transformation project. The innovative accommodation offering marks a transformational moment in Scottish countryside hospitality,

representing a 50% increase in the estate’s capacity and creating valuable new employment opportunities across the 365-acre Perthshire property. Developed in partnership with local specialists Armadilla, the state-of-the-art pods are thoughtfully positioned within the natural beauty of the historic estate.

Each design-led space seamlessly blends modern luxury with the spirit of the Scottish outdoors, offering guests a unique base for both weekend adventures and peaceful countryside retreats.

The luxury pods complement Murrayshall’s existing offering of 40 sophisticated rooms and suites, providing guests with seclusion, sophistication, and a deeper connection to the stunning landscape that has defined this distinguished estate for over 400 years.

“This has been five years in the making and represents the first phase of our £30 million investment in the future of Murrayshall,” said Gary Silcock, General Manager at Murrayshall. “Step into a new kind of countryside experience -- that’s exactly what we’ve achieved with these exceptional luxury pods.

MULTI AWARD WINNER BERLINKYS TURN ONE

We have a chat with Venue of the Year & Nighttime Venue of the Year Berlinkys events manager Laura Smillie on an eventful first year for the venue.

What was the vision of/ goal for the venue in its first year?

Our vision was to bring fresh energy back to Glasgow’s city centre. We felt the nightlife had become a bit stale, and people were looking for a reason to come out and really enjoy themselves again.

At the same time, we could see green shoots of live music emerging, and we wanted to build on that momentum. The goal was to create something that felt new - a mix between a high quality production show and a lively night out, with good vibes at the heart of everything.

This first year has been all about setting that tone: offering experiences that excites people, get them talking and make them want to keep coming back.

Our aim and focus has always been simple: To bring back good times

How have you found the reception to the venue over the last year?

People across Glasgow are buzzing with the excitement of a brand new venue in the heart of the City Centre. Berlinkys offers a unique experience which adds to the already thriving cultural scene. Our visitors have praised its modern design, welcoming atmosphere and versatile layout making it ideal for live music, dance, cabaret and circus performances.

The team behind Berlinkys says their goal was to create a vibrant community hub - a place where creativity, music, food and good vibes can flourish.

With its central location and dynamic programming, the venue doesn’t just attract Glaswegians but also visitors from across Scotland and tourists.

What does it mean to the venue and staff to be voted venue of the year and night time venue of the year at the OnTrade Awards 2025 by the piers of the industry and customers as well as other awards?

Being voted and winning has been an incredible honor for both the venue and our team. Its a huge validation of everything we’ve worked so hard to create in our first year.

For our staff, it means everything. They’ve poured their passion, creativity and energy into making every night special, and this recognition shows that people see and appreciate this effort.

For the venue, its a signal that we’re on the right track - that Glasgow was ready for something fresh, and that we’ve delivered an experience that resonates with the City and industry alike,

Most importantly, it motivates us to keep pushing forward, keep innovating and keep giving people a reason to come out and be part of what we’re building.

“People across Glasgow are buzzing with the excitement of a brand new venue in the heart of the City Centre. Berlinkys offers a unique experience which adds to the already thriving cultural scene.”

CARTE CARTE BLANCHE BLANCHE

FIRST MINISTER IGNORES THE INDUSTRY ….AGAIN

First Minister John Swinney has rejected an opportunity to directly address the hospitality industry to shed light on the immediate question of “ What is Scottish Government doing to halt the massive job losses in the sector ?”

With over 99,000 jobs lost in the sector across the Uk since the last budget , in excess of 10,000 in the last month alone and approx 30% of those in Scotland there is a real feeling of crisis across the industry.

OnTrade Magazine reached out to the FM & Scottish Government to give a platform for both to directly address voters and business across the industry as to how Mr Swinney and his SNP Government plan to halt this decline ahead of the pending Autumn budget and Scottish elections next year, however the FM declined the opportunity to do so with his office sighting “

It’s not something the FM wishes to engage with.“

Instead Business Minister Richard Lochhead MSP was left to provide a response to the questions put to Mr Swinney which were -

With hospitality industry being the most affected and least supported sector since the pandemic what does your Scottish government plan to do to stop the decline and job losses in the sector ?

There have been 89,000 jobs lost in the sector uk wide since the last budget more than 30% of those in Scotland with hundreds of businesses closing why have you not passed on the rates relief over the passed 4 years from UK Gov and will you support a cut in Vat and rates to the industry to allow it to get on its feet?

Nationwide Energy specialises in helping hospitality businesses, from pubs to hotels, reduce energy costs and find t he best utility contracts.

THE POINT

A new multi venue destination with something for everyone, bringing jobs, investment and experience to the people of Coatbridge and surrounding areas.

The Point in Coatbridge is one of Lanarkshire’s most versatile nightlife destinations, bringing four unique venues together under one roof. Whether you’re looking for a casual pint while watching live sport, a night of singing along with local bands, or a full-on nightclub experience, The Point has something for everyone. Guests can start the evening in Cheers Bar for food, drinks and live sports, or enjoy the welcoming atmosphere of the Innishmohr Bar before moving on to the more energetic spaces. For those in the mood to dance the night away, the complex is home to two standout clubs: 30s & Avenue, a stylish latenight venue aimed at the over-21s and Eden, a Coatbridge nightlife favourite offering the full club experience until the early hours.

It’s this variety that makes The Point a true destination for a night out. The complex prides itself on being more than just a club, it’s a place for birthday parties, karaoke nights, live entertainment and social get-togethers, all under one roof. With its modern refurbishments, a focus on creating

spaces that appeal to different crowds, and a commitment to showcasing live talent, The Point has cemented itself as a go-to venue for people across North Lanarkshire and beyond who want an all-in-one night out without compromise.

Our presence in the local area is hugely important because it means The Point has become the go-to destination when people are planning a night out in Coatbridge. Everyone knows where to come, whether it’s for a quiet pint, live music, a family celebration or a late-night club experience, and that reputation helps us bring the community together under one roof. Being deeply rooted in the area also means we understand our customers on a personal level — we know who they are, what they like, and how to make their night special.

That familiarity allows us to give tailored attention, whether it’s looking after our older regulars who pop in every week, or making sure customers with additional needs feel

comfortable, welcome and supported. It’s not just about serving drinks and putting on entertainment; it’s about creating a safe, enjoyable environment where everyone feels part of something. That connection with the local community is what makes The Point more than just a venue, it’s a place people know they’ll be looked after.

For us, investing in the local area is about giving people the same quality experience they’d expect in the city centre, but right on their doorstep. One of the biggest differences between local venues and city centre sites is that sense of familiarity and community connection. In Coatbridge, we know our customers personally — from the regulars who have been coming for years to families celebrating milestones or young people enjoying their first big night out. That relationship means we can tailor our service and entertainment to suit the people who actually use the venue, rather than trying to appeal to a constantly changing crowd. City centre venues often thrive on passing trade, but here it’s about building loyalty and creating a place people are proud of in their own town. Our investment isn’t just about upgrading venues — it’s about creating jobs for local people and keeping the money spent on nights out within the community. When customers choose The Point, they’re supporting a family-owned business that reinvests locally, rather than profits disappearing into larger city-centre

chains. That balance of big-city standards with small-town familiarity, backed by a genuine commitment to the local economy, is what really sets us apart.

Customers’ expectations have shifted a lot in recent years, and the biggest change we’ve seen is that people are now looking for an experience, not just a night out. It’s no longer just about chasing the cheapest drink offers – although we still provide great value – it’s about enjoying quality time, meeting new people, and having something memorable to come back for. Guests want to socialise, interact and feel part of a real atmosphere rather than just sitting with “a vodka Coke or the classic VBL.”

Looking ahead, we believe the nightclub and dance floor culture is slowly but surely making a comeback. After a period where people leaned towards quieter nights, there’s a growing appetite, particularly among a slightly older audience, to get back on the dance floor and enjoy that buzz again. We’re investing in making sure our venues deliver that – with great music, entertainment, and the right balance of atmosphere and comfort – so that when people are ready to dance, celebrate and connect, The Point is where they want to be.

We recently launched our website thepointcoatbridge.com. Eden is opening on the 4th October in the new venue.

MARTINI GRADE VODKA

Since our humble beginnings nearly 70 years ago when the Company was founded by Bobby Lynas, Lynas Foodservice has been dedicated to one word, Service.

The aim is simple, to serve our customer with the best product and the best service we can provide.

We deliver to over 5,000 independant and chain customers every week throughout Ireland and Scotland. Our customers come from right across the catering spectrum so with our extensive range we will have the right product to suit your needs and your business.

We are here for you.

A TALE OF ONE CITY

THIS MONTH OUR SPOTLIGHT IS ON NEWCASTLE

We will be looking at trends in your area or an area near you over the next few editions. Throughout the UK the licensed trade faces differing challenges, a mixture of consumption styles and a huge variety in those consumers visiting the premises. The trends we are seeing are not always what we might expect. Read on to see what operators in those areas are saying and how that might affect you and your business.

The feedback we have comes from a variety of sources, from trade bodies, On Trade itself, operators and those supporting the licensed trade and hospitality industry such as food and drink suppliers, sound and light and cleaning firms to name but a few and has been obtained over the last few months up to end August 2025.

The feedback about Newcastle’s hospitality sector is that it has been relatively strong in terms of sales growth. The Northern Restaurant & Bar has carried out some research in conjunction with CGA and NielsenIQ and they found that Newcastle registered about 12.7% growth in managed pubs, bars, and restaurants over the preceding year. This beat London, which came in at 10.8%, and was well above many national averages, which is good news for those operating there currently or thinking about opening in Newcastle.

As ever, it is not all good news and while sales are up, venues are under pressure. We are still seeing pubs, bars, and restaurants closing in Newcastle and our feeling is these are often smaller or independently run locations, with Prohibition, Leila Lily’s, The Earl of Pitt Street, and Horticulture all closing and most of those closures citing the high cost of operations as one of the reasons. Other reasons include regulatory challenges and a drop or shift in consumer spending in nightlife and leisure.

If operators were thinking of expanding into Newcastle, there is already some expansion we can see in the

hotels and ‘high end’ hospitality sectors. There are a number of projects looking at upscaling current properties/operations such as the Dakota Hotels who are launching an 118 room, luxury lifestyle offering. It will be located at St Ann’s Wharf, should open in 2025 and will have a variety of rooms and suites complimented and strong food & beverage offering.

Hotel Gotham has converted a disused fire station, adjoining police station and courtroom into a boutique luxury hotel and private members’ club, with special events and wedding space, and is a good example of a new development in the Newcastle hotel scene aimed at a ‘premium’ market.

Apart hotels are an accommodation diversification at present, especially in some areas of Scotland where short term let licensing has caused issues for some operators and where an apart hotel is exempt from the need for a short term let licence, as long as certain criteria are met. In Newcastle, we see The Warren Collection which acquired Kensington House in Jesmond to provide luxury apartment style offerings.

Operators in Newcastle also report a shortfall in

WHAT WE DO:

ADVICE ON PERSONAL AND PREMISES LICENCES

DRAFTING AND LODGING

APPLICATIONS

ATTENDANCE AT CONTENTIOUS HEARINGS

ADVICE ON BUSINESS STRUCTURES FOR LICENSED PREMISES

TRAINING AND MANAGEMENT OF STAFF PERSONAL LICENCES

staff. A common complaint UK post covid and Brexit but something which has improved in some areas of the country. The sector in general reports it is trying to build up local training, recruit more people, and improve skills in roles from kitchen through to customer experience. Operators struggle to fill many roles though, not just front of house, and report a shortage over: bar/restaurant serving staff; chefs; housekeeping and back of house support. Some figures suggest 80% of pubs/cafés/restaurants/hotels surveyed are facing recruitment difficulty, unfilled roles. To help with the training and experience needed for those roles, Newcastle College is being very pro active and trying to achieve solutions, collaborating with Dakota Hotels offering apprenticeships and similar.

As ever increased costs of operating is a challenge and again throughout the UK we have seen premises closing on quote days, often a Monday and Tuesday, as it can cost more to keep the lights on and staff in the premises than close and risk customer loss.

Costs challenging operators range from: increases to minimum wage and national insurance, energy price increases and landlords increasing rents. As these costs rise, consumer behaviour is being affected as the consumers are also experiencing increased cost of living. This means the customers have less money to spend in general and often that leads to less money being available to the hospitality sector. When consumers do spend, they are more cautious, which means ‘discretionary leisure’ and nightlife are more vulnerable.

For those who have opened recently or continue to trade, we see an emphasis on customer “experience” as much as the actual food or drink. Customers look for ambience, décor, views, cocktails and unusual food

and drink offerings. The hospitality market is trying to sharpen differentiation to answer these requirements.

Newcastle’s hospitality sector is always exploring ways to protect and enhance its night time economy and there is increasing discussion of the need for a coherent vision for the sector: licensing, opening hours, planning, use of public space, regulations and similar. There are also some regeneration and expansion schemes which are hoped will lead to more people to living and working in the centre, therefore addressing concerns re customer base and lack of employees, but most of these will take several years to implement. Other positives include the fact Newcastle remains a strong city of culture with music, arts and festivals so venues and operators can align with tourism, live events, or festivals and benefit from that (as does the supporting network of short erm lets and other accommodations, taxis and similar). The “visitor economy / tourism tech” sphere is growing and Newcastle seems to be seeing more conference type offerings. There are also a growing number of multi use spaces, combining hospitality + events and coworking with private hire, and where they can, operators are introducing ‘quirky’ offerings such as rooftop terraces. There is a clear focus on quality and differentiation. Newcastle is seeing some very distinctive design, heritage buildings being adapted for hospitality, high service standards, and unique experiences give competitive advantage.

Contact Joanna at The Licensing Company today for a free chat on your structure, low risk ways to incentivise employees with business ownership/shares, or for a free business review.

Joanna Millar // info@thelicensing.company // 07747 653417

NITA LAUNCH

#CUTTHEDANCEFLOORTAX CAMPAIGN

The Night Time Industries Association has launched the #CutTheDanceFloorTax campaign and is asking EVERYONE connected to the night time economy and it’s customers to support and send a clear message to government of that damage that is being done to the industry , communities and the economy .

OnTrade Magazine fully supports the campaign with the stats and harsh reality facing the industry below it is now time for ACTION not just lip service from politicians and council leaders.

Why It Matters

Britain’s nightlife is under threat:

The late-night sector has shrunk 26.4% since March 2020, compared with 8.1% in the wider evening economy.

• Nearly 800 venues have closed in the last 5 years, with three shutting every week over the past three months.

• More than 89,000 jobs have been lost since October 2024, while 7 in 10 venues are losing money or barely breaking even.

• A quarter of towns and cities that had nightclubs in 2020 now have none, 16% have lost all late night venues completely

We’re calling on Government to:

Cut VAT permanently for hospitality & night-time venues

Reinstate employer NIC thresholds to protect jobs

Sustain business rates relief until fair reforms are in place

What To Do

• Post the campaign content on launch day

Use hashtag #CutTheDanceFloorTax

Share the call to action:

Email your MP in under 10 seconds: ntia.co.uk/email-your-mp/find-your-mp-protect-britainsnight-time-economy

• Enter your postcode & quick details

• Send the pre-written letter (personalise if you wish)

Share with your network

Please show your support.

42% OF BRITS BELIEVE THEIR LOCAL HIGH STREET IS IN DECLINE

Almost half of Brits believe their local high street is worse than it was a year ago, according to a new survey by UKHospitality.

he findings, published during the Labour Party Conference, reveal that the sense of high street decline is felt most significantly in suburban and rural areas.

The survey of 5,000 consumers, produced by CGA by NIQ in partnership with the UK’s leading hospitality technology provider Zonal, showed that those in suburban areas (55%) believe their high street is worse than it was a year ago, with a similar response from consumers in rural areas (48%). In contrast, only 19% of consumers in city centres hold this view.

UKHospitality said that these results make clear that many communities living outside of big cities feel that they are being left behind, with their high streets declining.

The trade body said the survey reinforces the urgent need for the Chancellor to introduce measures at the Budget on November 26 that can revive and regenerate high streets. It is calling for the Chancellor to implement the maximum possible business rates discount for all hospitality properties under £500,000 rateable value, alongside a zero rate surcharge for properties above that rateable value, which will level the playing field for the high street, reduce costs and remove barriers to investment.

The survey reveals that the public overwhelmingly believe (74%) that hospitality needs and deserves more supportfrom Government.

Allen Simpson, Chief Executive of UKHospitality, said: “These are really worrying statistics. It’s clear that many of our communities, outside of big cities, feel that they are being

left behind. That’s unacceptable.

“We should not be faced with the situation where our towns, suburbs and villages feel that their high streets are in decline. It affects our sense of local pride and place, and has wider implications for our communities and local economies.

“This needs urgent action, and it’s no coincidence that this is happening at the same time as hospitality businesses are being taxed out.

“Relentless tax and cost increases are forcing high street and community businesses to use all their available cash to pay the bills. They simply don’t have the means to invest and grow, which impacts us all.

“One of the major barriers to high street investment and regeneration is the outdated business rates system. Bricks and mortar businesses, like our pubs, restaurants, hotels and cafes, have for decades paid far more than their fair share and it’s time to level the playing field.

“It’s positive that the Government has committed to do just that and reform the business rates system. Now it needs to provide the maximum possible discount for all hospitality properties under £500,000 rateable value, alongside a zero rate surcharge for properties above that rateable value. This is the only one way that hospitality businesses will see lower rates bills.

“I hope these figures act as a wake-up call and that we get serious about supporting hospitality to regenerate and improve our high streets. The potential is there, but the Government needs to stop the sector being taxed out first.”

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