DHL Cold Calling Booklet

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QUESTIONS 10

TO ASK YOUR STAFFING PROVIDER

Not all vendors are created equal. Before you assume your staffing provider is providing exceptional services, ask them these questions. If you’re not satisfied with the answers, then they might be selling you short.

1

Where did all the workers go? Do you offer a competitive wage analysis that includes data on the local candidate pool?

2 How does your recruiting strategy sell the job opportunity to applicants beyond just the pay rate and basic job description?

3 How do you address our industry-specific skill requirements in your screening process?

4

What is your process for finding good fits for our company culture and workplace, especially when headcount demands are high?

5

What is your strategy for recruiting and maintaining a candidate pool responsive enough to meet our fluctuating seasonal demands?

6 What tools/strategies do you employ when successfully managing large headcounts at a job site?

7 What is your process for facilitating communication, receiving feedback, and being reactive to the daily challenges in my workplace?

8 What technology or tools do you use to improve the recruiting process?

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to see the ideal answers to these questions!

9

How do you combat turnover by maintaining high morale and cultural fit among 2nd shift, 3rd shift and seasonal employees?

10

What percentage of your workforce takes advantage of the benefits you offer? How much do they cost your workforce and what do they cover?

Now that we’ve established how you’re feeling about your current staffing provider, let’s talk about some areas where DHL is benefiting from successful partnerships.

2,088

Teammates placed at DHL locations in 2023

31

DHL Locations are serviced by Ōnin

Clayton, IN

Graniteville, SC

San Antonio, TX

Lakeland, FL

Bowling Green, KY

Beech Island, SC

Roanoke, TX

Plainfield, IN

Summerville, SC

Mobile, AL

Charlotte, NC

Elgin, IL

McDonough, GA

Fort Worth, TX

Grand Prarie, TX

Melrose Park, IL

St. Louis, MO

Denver, CO

Raleigh, NC

Elkridge, MD

Kansas City, MO

Memphis, TN

Bran Apgwilym

“We’ve built a great partnership together with DHL and are always finding ways to better serve each other.

Together we’ve improved workforce training and built customized reporting tools at each site. By working together and implementing new ideas, we’ve built up a lot of trust. Any issues have been resolved in a timely manner and that’s resulted in strong relationships at both a corporate and local level.”

We feel the Ōnin team embodies partnership.

They are responsive to staffing requests in a timely manner and provides communication regarding barriers to meeting staffing needs. The team also seeks solutions to barriers, shows flexibility for changes in processes, partners with engagement activities including onsite support, and is available when needed, even after hours on the rare occasion.

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