NEWSLETTER Issue 3 | 2018
#SUMMER INTERNSHIPS OTC's Summer Internships provide experience for undergraduate students at some of the biggest companies and events related to the travel and tourism in the industry.
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# otctweets More chances to travel PAGE | 3 abroad for OTC's Nobles
New: REDGlobal Hotel Simulation Software to enhance real-life learning
Dear OTC students and partners,
As a General Manager of one of the first luxury hotels in Muscat, I am grateful for the long-standing relationship we have established with your institution over the years, giving you opportunities for training and development in our iconic resort, as part of our ongoing commitment to grow and develop Omani talents in our industry. Marriott International is the largest hospitality company in the world, with a portfolio of 30 brands, representing 6500 hotels in 127 countries around the world. We are proud to be part of a company which puts people first, and excited about the growing presence of our brands in Oman. Marriott Mirbat in Salalah, Sheraton Muscat and Al Bustan Palace, a Ritz-Carlton Hotel, are already running successful operations in our
from the industry!
market, and we look forward to the arrival of the luxury W hotel, followed by JW Marriott in the next couple of years. As luxury hotels, our mission is not limited to welcoming international guests and offering them the finest services and facilities in Muscat. We also act as destination ambassadors, curating the best experiences in Oman for our guests, offering them a chance to immerse in our destination and discover the local culture and heritage combined with an unparalleled sense of hospitality. We are truly privileged to live in such a unique environment which the Ministry of Tourism continues to develop and enhance for international travelers and local visitors alike. At The Ritz-Carlton, our Ladies & Gentlemen are at the core of business and our most important resource in our service commitment. Therefore, talent selection and recruitment are critical success factors for our brand. In keeping with our goal to drive local recruitment, we have hired a developed a number of young Omani talents in the past years.
Some of them took part in programmes such as the Al Bustan Culinary Academy, or Marriott International’s management training curriculum called “Voyage”. Others were given the opportunity to participate in task force appointments in some of our sister properties in the GCC, Europe or Asia. Success stories are endless and we look forward to growing more talents and promoting the new Omani generation in the coming months. As we prepare to reopen Al Bustan Palace, a Ritz-Carlton Hotel, after an extensive 18-months enhancement project, we are planning an open recruitment day at Al Bustan Palace for all Marriott International hotels in Oman. We can’t wait to meet you all on this occasion and engage with you to understand your aspirations and hopefully offer you opportunities to grow your passion for hospitality in one of our hotels. Katrin Herz General Manager Al Bustan Palace, a Ritz-Carlton Hotel
Issue 3 | 2018
SUMMER INTERNSHIPS FOR OTC OTC's ‘Summer Internship Programme’ recently commenced providing experience for undergraduate students at some of the biggest companies and events related to the travel and tourism in the industry. A total of 135 placements have already been confirmed. Some of the college’s first placements recently employed their skills at an event where Emirates airline celebrated 25 years of service in Oman, landing the first A380 to ever grace the Sultanate’s skies. Oman Airport Handling Company and Oman Aviation Group have committed to providing internships, welcoming students
providing internships, welcoming students to support the execution of events and enhance their skills by working with established industry professionals. After Emirates touched down on 1st July OTC students were privileged to work at the VIP event with key industry players.
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Over the years we have extended our partnerships across the tourism and hospitality sector to secure future placements for students. We are working closely with all relevant stakeholders towards achieving the goals set by Tanfeedh, notably the creation of 21,000 jobs by 2020. Dr. Abdulkarim Al Mughairi, Dean
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm As one of the very first to attend Oman Tourism College in its inaugural year, Mohamed graduated following 2 years of study achieving a Tourism Management Diploma. With high hopes for producing competitive tourism professionals and academics, OTC’s course curricula was deliberately heavy. Mohamed reported that this was helpful in preparing him for the world of work and the application of knowledge during his career.
STORY Mohamed Al Rawahi/ HR & Business Development Manager / Mark Tours ///////////////////////
Mohamed’s first position was at Mark Tours in the rental and transportation department, followed by a number of moves across different divisions in the company. Whilst diversifying his skills in different areas, he found that those who want to lead must go ‘beyond the call of duty’. He advanced quickly within Mark tours. After working as a Reservation Clerk, Mohamed was promoted to Supervisor and then Assistant Manager. He worked overtime and involved himself in as many areas as possible, until he earned his current title and a position. Reflecting on his days at OTC Mohamed applauds the growth of the college, the development of its programmes, and its support for the nation. The growth of Tourism is now a major component of the national economy, with travel and tourism providing 75,000 jobs across the local market in 2016 alone. Since then national initiatives such as Tafeedh, in addition to other infrastructural projects, have bolstered that number in significant proportions.
OMRAN starts OTC's Transformation Initative To improve its role as the generator of caliber and skilled human resources that will move the tourism industry in Oman to the next level of excellence and support the required number of jobs in tourism of 500,000 by 2040, OMRAN, the new owner of OTC has started its “OTC Transformation Initiative.” Different focus groups look into all business areas of the college to assess
the current situation, identify areas of improvement, gaps and new opportunities for OTC. The key objective is to enhance strengths and optimize resources to attract more students and create a sustainable model. OMRAN has appointed Ahlam Al Mahruqi (Head of Corporate Governance and Board Secretary) to lead the project who will be positioned at the college until the end of the project.
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NEWSLETTER Issue 3 | 2018
# otctweets #OTC Students went Regional at ATM Dubai Sponsored by the college, students went regional with research attending the Arabian Travel Market (ATM) in Dubai last April. Nine undergraduates returned from the United Arab Emirates with a member of faculty following a two-day trip, during which they engaged with the global gather-
ing of stakeholders across multiple segments, whilst further completing assignments set by the college. As a regionally leading exhibition ATM observes high levels of attendance from across the international travel and tourism sectors. The platform is held with a view to unlock the business potential of the Middle East by facilitating a space where professionals connect with stakeholders, form partnerships, invest in commercial prospects, and undertake market research.
# OTC Prepares Students for Chinese Visitors Maintaining pace with developments in the local tourism market, OTC provides students with access to Lobster Ink, the online learning platform of choice for the global hospitality industry. Short Course Students recently enrolled in the ‘Chinese Travelers’ course following changes to the Sultanate’s visa protocol, which now provides Chinese nationals unsponsored entry as business
and leisure tourists. The OTC vocational students are now consequently preparing for an influx of visitors from a new strategic market for the local travel and tourism industry using the online platform, focussing on a critical understanding of Chinese cultures, social protocols, modern Chinese travellers and relevant trends, symbolism, culturally relative luxuries, and how to develop an itinerary for Chinese travellers.
# OTC introduces the World's Leading Hotel Business Simulation Software powered by RED Global OTC has recently purchased the RED Global HotelSim Software to enhance student learning on modules such as Hotel Operations and Strategic Hospitality Management. RED Global is a leading provider for hotel simulation training. The new software will be integrated into the modules from September 2018 onwards.
#TAMK University Finland awards OTC staff
OTC in collaboration with the University Tamk, Finland recently awarded 20 faculty who participated in the "21st Century Educators from Finland, Emerging Trends in Education a collaborative online programme".
#Fun Bowling Night for students and staff organized by Touristsers Club
OTC's first international student club "Touristers" organized its first bowling fun night along with other social activities. The new club aims to promote the spirit of diversity at OTC and creates a venue for discovering and honing individual talents and skills.
# More Chances to Travel for OTC's Noble's OTC's very own "Noble Oman" Voluntary & Exchange Network could increase the number of international summer programmes and workcamps. Interested students can apply until the end of July and register for one of the following trips: Aug 12 - 23 - Seoul, South Korea (2 students) Aug 12 - 18 - Kaohsiung, Taiwan Aug 25 - Sep 8 - Iloilo, Philippines (40 students) For more information email Dr. Don Anton to email@example.com!
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NEWSLETTER Issue 3 | 2018
DID YOU KNOW? 3,400 HOTEL ROOMS
NEW HOTEL BRANDS COMING TO OMAN
NUMBER OF HOTEL ROOMS
NEW F&B COMPLEXES 12,000 TOURISM SMES AL ARAIMI WALK TO OPEN IN SEP 2020
UNESCO Safa Al Balushi
WELCOME TO THE FAMILY! NEW STAFF AT OTC
Assistant Director Training & Short Courses
Hamed Al Abri
Section Head of Safety, Health & Security
Maryam Al Zadjali