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N O I S S I M R OU

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s, d When . n e p e i o r h F s i Dear al report lps them get u n n a ’s ar he

o it this ye f o e r lives, ealing. People whies i e m e h t h t n i e it Th ve hope s and bringsrhhoods, their commun a h e l p e peo ighbo ugh tim o t their ne t c a p h g im u o le t thro f e then ab

e ar use o have hop ely, their world! aha. Beca ical, m O f o t a phys people and, ultim er ve the ontinue to provide s o t d e g c ile tely need e iv a r r w p e , p s is r s o e y n d rous do tion Arm some le who The Salva of our many gene support to peop be introduced to ms ill ra al ort the supp tional and spiritu this report, you w the holistic prog y f o b o social, em ghout the pages e been impacted u v o a r h h ves hope. T maha. whose li le p your o e p rmy in O e A n k you for ial io t n of th a a h lv T a . S g e y Th ngoin ssent offered b b that is o a. You play an e jo a is e p h ma . ild ho Army in O od bless you richly ing to bu n lp e io t h a , lv e a s r The S May G Of cou upport of hope in Omaha. s d e u in t con uild lping us b e h in le o r e, r in ser vic e n t r a p r You ith ul D. Sm Major Pa nder l Comma Divisiona


rs, e t r o ne, but p o y p r e u v S e Dear ferent to l of us. Hope canh f i d g n i it th al

s some e that unites tion” or “to expect wand n a e m e Hope on theamdesire with anticipmaore positive outcomout our m m o c it is a d as “to cherish belief in a better, an impact through

a e e be defin e, hope is lvation Army mak m o T ” . e c confiden by seeing The Sa last d e ir 0 people rt 0 ,0 is insp 0 7 1 n uppo ity. re tha receive s s of commun pe to mo s o h ie il f o m n fa o beac victim n and my was a ed to help childre he homeless and r y. A n io t a n s of man ,t ig e s s r v e li io d n e The Salv s e h t s m t progra at assis ransform year. From n to ser vices th tion Army helps t ps atio lva Kroc Cor n a and educ disasters, The Sa o J d Ray an cy ce and and the emergen confiden s l il p t r s o ic in C food, bas , North help to p e t m id a a v h t C o r p y s e to place CASS e Epple er of hop are safe ch as MASS and The Gen m r e m t li n g e a C ity ide s su Commun ce, while ser vice e programs prov s n e e independ therapy. All of th eed. ff, d o n a e teers, sta n tim f n lu ir o e needs v h t y g m hope ion Ar ls durin he Salvat e and encourage individua T f o s t r o creat ss eff the tirele elping to h d u in la p s p r a o d don I’d like to aders an le y it n u comm . ever y day each and , Sincerely ory Board Cassling rmy Advis A Michael n o ti a , The Salv Chairman


Salina, age 33, employee:

I think The

Salvation Army inspires hope in many ways. For some it’s fulfilling the hope of feeding a family or the hope of giving a child a gift at Christmas or the hope of starting a new life in Christ.

Alisha, age 16, client:

We are taught to

budget just like people in the real world.

Jamie, age 24, Stepping Stones client:

Blake, age 21, volunteer:

The Salvation Army helps

They show

love and compassion by housing families and getting them back on their feet. The fact that Christianity is part of The Salvation Army is what sets it apart and helps families become successful.

Provide Hope

through guidance, assistance and love

and more love. Family and Children’s Services Stepping Stones Center — Loving, intergenerational child development and education. CARES (Comprehensive Adolescent Residential and Educational Services) — Residential and support services for female adolescents including those who are pregnant and parenting. Early Head Start — A family-centered program for low-income families who are expecting or have an infant or toddler. Wellspring — Support, education and advocacy for women, men and children who are adversely affected by prostitution. Real Life Connections — Educational groups and therapeutic intervention for incarcerated men and women.


Cheryl, age 52, client:

Hope means

maybe I will be able to get a job if I just keep trying.

Laura, age 49, employee: The Salvation Army takes people from all situations where hope may be nearly lost and helps them restore their lives through things as small as a food donation or a Christmas gift or as large as a safe place to live or skills to start a new life.

Stephanie, age 25, fundraising partner: Hope is the spiritual guidance that helps someone get through even the hardest of times.

Jill, age 30, community partner: The Salvation Army provides hope by

helping people others turn away.

Homeless and Behavioral Health Services 37th Street Residential Readiness Program — Educational, goal-oriented community living for people who are homeless. Transitional Housing — For previously homeless families that are preparing to live independently. Scattered Site Transitional Housing — Community-based housing for people in final preparation for independent living. MASS (Material Assistance and Seasonal Services) — Food pantry, heat aid, summer fan program, clothing and material assistance for people in need. Includes Christmas programs and backpack distributions. Transitional Residential Program — Residential care for adults needing psychiatric stabilization. Emergency Community Support — Intensive community support for individuals who have experienced a recent mental health crisis. CASS (Community Assisted Support Services) — Community support for individuals dealing with chronic mental illness. ICS (Intensive Community Support) — Daily visitation for individuals with mental health concerns.


Mike, age 59, volunteer: The Salvation Army gives people a place to go for comfort and to revitalize their bodies and souls. Kristin, age 63, Kroc Center member: Hope means that the future will bring greater opportunities and fulfillment. The Salvation Army provides immediate assistance for people in need and long-term help through institutions like the Kroc Center.

Candice, age 50, volunteer: The

Salvation Army guides people toward a goal. They also provide opportunities that are essential in people’s lives.

Sarah, age 30, employee: Hope is a reason to take another breath, believing tomorrow will be better than today. Carol, age 67½, Durham Booth Manor resident and client: If you need someone to talk to, if you need the food pantry or a minister or

Susan, age 36, employee:

Joan Kroc intended people

to come here and find

hope through

discovering

their natural giftedness.

a place to live, The Salvation Army is there.

The Salvation Army Ray and Joan Kroc Corps Community Center A state-of-the-art facility where children, adults, seniors, families, businesses and groups can come as members or visitors for fun, fitness, education, meetings, celebrations, worship or the arts.

Senior Services Charles and Margre Durham Booth Manor — Comfortable apartment living for low-income seniors. Dora Bingel Senior Center — Social, recreational and spiritual opportunities for seniors. Goldenrod Club — Opportunities for fellowship and education. OASIS (Omaha Area Service Institute for Seniors) — Comprehensive array of one-stop community services for elderly individuals. Telephone Reassurance/Friendly Visitor — Caring contact with lonely seniors through phone calls and visits.


Barbara, age 52, supporter:

In times of disaster, The Salvation Army is often the first organization in and the last one out. That is truly hope in action.

Betsy, age 53, bell ringer: The Salvation Army asks, “What do you need and how can we help you get it?” Jessica, age 31, employee: Hope means the ability to go through a difficult or challenging time while believing that there is something good that can come from the situation. Dan, age 56, bell ringer and donor:

Hope is helping people find the strength they have within themselves.

Wendy, age 36, employee:

By treating individuals with respect, The Salvation Army helps people to know they are worthy of a better future.

Greg, age 46, employee and volunteer: Whenever hope seems lost or out of reach, The Salvation Army is there to give you a hand out and also a hand up.

Jeanne, age 63, bell ringer: It helps to realize that you must work to achieve

your goals, that help is not a handout. This

preserves dignity and

increases the value of the help received. The Salvation Army does this.

Disaster Services Emergency Disaster Services — A 24/7, 365 days-a-year program offering relief for first responders and survivors of emergency disasters. Included are provisions of food, water, clothing and spiritual guidance. Winter Night Watch — Reaching out on cold evenings to individuals and families who are homeless or near-homeless.

ARC (Adult Rehabilitation Center) Men in despair from drug and alcohol addiction receive the help necessary to turn their lives around. Housing, intensive counseling and jobs, often associated with The Salvation Army Thrift Stores, are part of this program.


LOCATIONS The Salvation Army Lied Renaissance Center Divisional Headquarters & Omaha Social Services 3612 Cuming Street, Omaha, NE 68131 402.898.5900 Citadel Corps Worship & Community Center Majors Richard & Susan Rubottom Hubermann-Dietrich Memorial Chapel 3738 Cuming Street, Omaha, NE 68131 402.553.5694 North Corps Worship & Community Center Lieutenants Joel & Etta Johnson 2424 Pratt Street, Omaha, NE 68111 402.451.4048 Ray and Joan Kroc Corps Community Center Majors Todd & Catherine Thielke Administrative Corps Officers Lieutenant Bersabe Vera-Hernandez Officer for Youth Development & Outreach 2825 Y Street, Omaha, NE 68107 402.905.3500

Mary-Alice, age 68, supporter:

Hope is a faith-filled expectation

of good things to come. Carla, age 47, Salvation Army officer:

We meet

individuals at their point of need, with a heart to God, and a hand to man. It’s what we do — and we do it without discrimination, in Jesus’ name!

Mike, age 62, supporter:

With hope, one has the

inner strength to see his or her problems through, knowing Council Bluffs Corps Worship & Community Center Lieutenants Bradley & Cassandra Burkett 715 North 16th Street, Council Bluffs, IA 51501 712.328.2088 Gene Eppley Camp & Retreat Center Pete Hoskin, Camp Director 915 Allied Road, Bellevue, NE 68123 402.291.1912 ARC (Adult Rehabilitation Center) Majors Laurence & Judy McPherson 2551 Dodge Street, Omaha, NE 68131 402.342.4135

that there will be a better tomorrow.

Greg, age 47, employee: I see the community stepping forward whenever there’s a need for material assistance or other forms of support. All of that wraps up into one big package of hope.

Darsey, age 29, employee:

We try to meet people’s

basic needs so they can look beyond and have hope for a brighter future.


2010 LEADERSHIP Western Division Major Paul D. Smith Divisional Commander Major Renea Smith Director of Women’s Ministries/Divisional Secretary for Program/Divisional Leadership Development Secretary Major Steven Merritt Divisional Secretary/Men’s Ministries Secretary Major Christine Merritt Women’s Ministries Secretary

2010 Advisory Board Michael Cassling Chairman Steve Seline Vice-Chairman Joseph E. O’Connor Treasurer Nick Taylor Secretary Jack Barnhart** Anne Baxter Ed Burchfield Dorene Butler*

Major Greg Voeller Divisional Financial Secretary

Captain Jolinda Shelbourn Divisional Youth Secretary

Madeline Madden Director of Annual Fund/Advancement

Major Carla Voeller Assistant Program Secretary/Divisional Music Secretary/Assistant Camp Administrator/Moral & Ethical Issues Secretary

Joanne K. Bemis Divisional Director of Community Relations & Development

John Kuzma Divisional Director of Disaster Services

Major Barbara Shiels Older Adult Ministries Director/Community Care Ministries Secretary Captain Scott Shelbourn Divisional Youth Secretary/Camp Administrator/Assistant Candidates Secretary

Dr. Linda Burkle Divisional Director of Social Services Susan Eustice Divisional Director of Public Relations & Communications Linda Garbina Divisional Director of Planned Giving

* Emeritus Member ** Life Member *** National Advisory Board Member

Chancellor John Christensen Hal Daub Joleen David Howard Drew** Rex Fisher John Fraser Captain James Gentile Bennett Ginsberg Gail Graeve Kent Grisham Tim Harrison Tom Hillmer* Ryan Horn Fred Hunzeker Jeannette James

Chris Kircher James E. Landen*** Carl Mammel Steven S. Martin Sharon Marvin-Griffin** Terry Moore Dolores Owen Keith Powell Bill Ramsey* Jane Rogers James P. Ryan Steve Sawtell** Charles V. Sederstrom*** Michael H. Simmonds Kevin Simmonds

Dr. Lee Simmons Wayne Smith Gene Spence** Jim Suttle Mark Theisen L.B. “Red” Thomas** Anne Thorne Weaver Sue Toberer Mike Weekly Jeff Wilke

Jan Faist Mary Focht Rosemary Frandeen Julie Fritz Polly Goecke Kathy Gross Cris Hedgpeth Mary Alice Hurlburt Tracy Jerkovich Linda Johnson Debbi Josephson Nancy Kratky Mary Moberg

Joyce Mullins Lenore Polack Sandy Price Kari Kratky Salem Dorene Sherman Marie Simmons Judy Skinner Deb Summers Wanda Utecht Anne Thorne Weaver Marcia Weber Kay Kriss Weinstein Mary Yoest

2010 Women’s Auxiliary Board Karen Spaustat President

Sue Toberer Advisor

Nancy Wolf Vice President

Major Renea Smith Ex-Officio

Nancy Hanson Treasurer

Devra Bram Jan Cohen Susan Conine Carol Cranston Dee D’Agosto Mary Kaye Eggers Marte Ellis

Lou Ann Landholm Recording Secretary Susan Coffey Corresponding Secretary


SUMMARY OF FINANCIAL SUPPORT FISCAL YEAR ENDED SEPTEMBER 30, 2009

Public Support and Revenue Public Contributions and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,917,376 Adult Rehabilitation Center Support and Revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3,209,943 Allocated by United Way of the Midlands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $579,650 Total Public Support and Revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,706,969

Expenses Program and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,173,186 Management and General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $450,943 Fundraising Expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,106,827 Adult Rehabilitation Center Expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3,209,943 Total Expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,940,899 Excess (Deficiency) of Public Support and Revenue Over Expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ($233,930)

STATISTICS Christmas Total Served*. . . . . . . . . . . . . . . . . . . . . . . . . . . 24,322

Camp Total Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,471

Back to School Total Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,630

Corps Community Centers People Participating in Recreational Activities. . . . . . . . . . . . . . . . . . . . 76,619

Family and Children Services Total Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,411 Homelessness Prevention Services Total Served . . . . . . . . . . . . . . . . . . . . . . . . . . . 22,198 Senior Services Total Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14,194 Disaster Services Total Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,473 Winter Night Watch Total Served . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,886

Omaha Social Service Programs Meals Served . . . . . . . . . . . . . . . . . . . . . . . . . . 56,007 Community Feeding Programs Meals Served . . . . . . . . . . . . . . . . . . . . . . . . . . 34,625 Volunteer Services Total Volunteers . . . . . . . . . . . . . . . . . . . . . . . . . 27,784 Total Volunteer Hours . . . . . . . . . . . . . . . . . . . . 53,729 *Christmas 2009 total served number is down as Goldenrod was cancelled due to inclement weather. This would have been an additional 300 to 350 people served.


Major Gregory Voeller, Divisional Finance Secretary: The National

Association of Fundraising Executives’ benchmark for returning money to programs is 70 percent. Anything over that is considered excellent. We shoot for 90 percent, but we normally hover around the 85 percent mark. The last time I saw a national rating, we were in the top 10 not-for-profit organizations as far as that goes.

Michelle, age 22, volunteer and donor: Every dollar that is raised and every minute that someone volunteers helps give others hope.

Kenneth, age 74, volunteer: My hope is that I can continue to help others who are less fortunate.

Jenna, age 26, employee: Even in these tough economic times, The Salvation Army seems to have done its best to have services remain constant or even expand to help a greater number of people.

Mary, age 47, bell ringer: As my daughters and I stand out in the cold ringing our bells, we talk about how

every single cent being dropped in our kettle adds up to

provide all kinds

of hope to all kinds of people in all kinds of situations.



Annual Report 2009