Our Year 2014 - 15

:Awards OUR VISION: To transform lives through experience

Excellence Outstanding

OUR MISSION: To make a positive impact on the lives of all our members, through understanding, empowering and delivering on their needs

OUR VALUES: • Passionate about student rights • Democratic and student led • Embracing diversity and equality

Best Student Venue

• Caring and responsible • Continuous improvement and quality • Empowering • Great Value • Fun

All Catering Outlets Awarded 5 Star Rating

:Introduction 2014-15 has been another transformational year for UPSU. Our Student Representatives and Executive Officers have run a variety of successful campaigns, we implemented the first year of our new democratic structures, roles and procedures, students voted for the introduction of a sixth Executive Officer and a new Volunteering Forum, our Board of Trustees appointed our first female Independent Trustee and our staff and students have been recognised for their hard work, dedication and commitment through a variety of renowned awards and ceremonies.

Throughout summer 2014 we underwent an impressive renovation of the commercial areas within the Students’ Union, which completely transformed the originally dark underground space into a bright and lively venue. We were able to achieve this with the incredible support and investment from Plymouth University. Since the refurbishment we have positively seen a huge increase in day time usage as well as a more diverse variety of events and activities. This has created a vibrant hub of activity within UPSU, from student led pub quizzes, to very popular Jam House events and innovative student led forum meetings.

Since October 2014 our Board of Trustees has been working alongside the Leadership Group to undergo thorough and in-depth research through surveys, focus groups and one to one meetings, to give our students, staff and key stakeholders the opportunity to influence the direction of our new and exciting Strategic Plan. Since the in depth consultation period we have created an informed, relevant and ambitious Strategic Plan that will enable UPSU to meet the needs of our diverse student and staff body. Our vision ‘to transform lives through experience’ is still very much at the heart of what we do.

Furthermore, last year’s governance and constitution review has successfully enabled us to focus on improving our democratic structures and procedures over the last

academic year. We successfully elected 12 Forum Chairs to support and run campaigns, activities and projects through their forums and students were empowered to start a new Volunteering Forum. Throughout the year our 837 Course Reps, 19 School Reps, 13 Forum Chairs and 5 Executive Officers have run campaigns to tackle issues around sexual health provisions on campus, access to University buildings and improved University transparency, as well as activities to promote better mental health through the Stress Less campaign, promoting a green and sustainable life through the Green & Bike Week events and ensuring students were registered to vote in theGeneral Election.

As well as all of this, it has been an incredible year for staff and student successes, which we celebrated through the SSTAR, Sports, Societies and Volunteering Awards.

This year we received 1,015 SSTAR nominations, we recognised 69 students for their sporting achievements, 49 for their accomplishments through their Societies and 17,821 hours of student volunteering were clocked up. In addition to this, our students raised a phenomenal £219,339 for local and national charities.

UPSU were also recognised as a successful organisation this year, as we achieved NUS Best Bar None Gold, Plymouth Best Bar None – Best Student Venue, NUS Green Impact Gold and moved into the top twenty students’ unions in the country for the National Students survery.

We are incredibly proud of everything our students and staff have accomplished over the last year and the rest of this report will continue to highlight their transformational achievements.

Sarah Bowman UPSU President

:Executive Officers PRESIDENT

Sarah Bowman Over the last twelve months I have led a General Election campaign which influenced an increase in voter registration amongst our students and within Drake Ward, I have worked with the University to improve their communication, governance and financial transparency by organising debates, open meetings and ensuring that they commit to making a yearly video of their annual accounts. As well as this, I gathered feedback from students through surveys and Forums to give thorough and in depth recommendations to the University to transform and improve the way timetables are produced to benefit the needs of students.

Overall it’s been an amazingly transformational year, I have thoroughly enjoyed my time at UPSU and I’m incredibly proud of what the Union has achieved!

VP WELFARE

Rich Skipper This year I have built stronger student communities and challenged the way halls operate to ensure the best student experience. I ran the Sexual Health Report highlighting issues students face within the city. Brought Generation Vote to our campus, which saw over 1,000 students register to vote. I campaigned on the issue of consent, which is now fully on the Unions, University’s and Plymouth City’s Strategic Agenda. I put Digital Citizenship on the University’s agenda and passing it into NUS’s National Policy supporting student’s employment prospects and tackling online bullying. Co-led the Know the Line campaign tackling harassment on our campus. I couldn’t of done it without the support of everyone at UPSU and Plymouth University, it’s been a fantastic experience!

VP EDUCATION

Ruth Titmuss 2014/2015! What an amazing year for the student voice and academic reps! This year we have carried out for the first time, four Course rep conferences, training 300 Reps and providing continuing support throughout the year to our 800 Reps. We elected all 19 school Reps, and they have done a fantastic job at representation in all their schools. We have seen the launch of a successful Academic forum which has been used for healthy discussion and debate. The Stress Less campaign has been run throughout the year, providing students with a 10 minute break from the stressful deadlines including cupcake decorating, smoothie cycling and colouring in. Plus, we have had the highest number of SSTAR nominations to date with an excellent awards night.

VP SOCIETIES & SPORTS

Emily Hamilton-Peach The students who participate within Clubs and Societies have been amazing this year! I have tried my best to empower these student leaders in a variety of ways; including organising and delivering the first committee training conference and launching a series of ‘How To’ guides.

These will help our Clubs and Societies continue to grow from strength to strength. Working alongside the University on the continual evaluation and development of their sporting partnerships has enabled me to improve relationships and help progress them for the better.

Both the Sports Awards and Society Awards were a huge success (and a lot of fun) this year with record breaking attendance and well deserved awards! It’s truly been an incredible year and a pleasure to work with so many inspirational students and colleagues.

VP INTERNATIONAL & OUTREACH

Will Holmes

My proudest project this year has been the Hello project which was done in partnership with the English Language Centre. We trained and recruited over 25 English students to mentor and support over 100 international students. Throughout the year I have been creating new links for UPSU and meeting many fantastic international students. As well as gaining valuable feedback and research on international students, I have also helped put on international events such as the Culture Club and our fantastic new Oktoberfest festival.

EXTERNAL TRUSTEES

STUDENT TRUSTEE

Tony Parry

’ Nuria Bonet Filella

Adrian Bratt Matthew Horton Jane Hopkinson

:Student Voice

3,255

CAST 16,525 VOTES STUDENTS

+10% on 2013-14

IN THE OFFICER ELECTIONS +37% on 2013-14

30 CANDIDATES NOMINATED 9 BRONZE LEVEL STUDENTS (10 HOURS LOGGED) 11 SILVER LEVEL STUDENTS (35 HOURS LOGGED) 3 GOLD LEVEL STUDENTS (60 HOURS LOGGED) 99 STUDENTS LOGGED HOURS 1,521 HOURS LOGGED.

14

LAUNCHED BRAND NEW RECOGNITION SCHEME AND ABILITY FOR REPS TO LOG THEIR HOURS ONLINE.

STUDENT FORUMS

LAUNCHED

REFERENDUMS FREE EDUCATION – YES OR NO? STUDENTS VOTED YES 150 STUDENTS VOTED OFFICER ROLE REVIEW STUDENTS VOTED YES 82 STUDENTS VOTED GOVERNANCE REVIEW STUDENTS VOTES YES 268 STUDENTS VOTED

• ACADEMIC • ENVIRONMENT & SUSTAINABILITY • FAITH & BELIEF • GLOBAL STUDENTS • MATURE • POSTGRADUATE • SOCIETIES • SPORTS • WELFARE • PARTNER INSTITUTION • B.M.E • STUDENTS WITH DISABILITIES • L.G.B.T • WOMEN’S • VOLUNTEERING

STUDENT

REP

ELECTIONS ALL 19 SCHOOLS ELECTED SCHOOL REPS 388 STUDENTS VOTED ELECTED NEW FORUM CHAIRS 173 STUDENTS VOTED

COURSE

COURSE REPS •

• •

•

CHANGED COURSEWORK DEADLINES THAT CLASHED HELPED TO ARRANGE EXTRA TRAINING BEFORE AN EXAM ENABLED STUDENTS TO FIND OUT MORE INFORMATION ABOUT PLACEMENTS IMPROVED COMMUNICATION AND USE OF MOODLE BETWEEN LECTURERS AND STUDENTS

LAUNCHED A NEW COURSE REP TRAINING

CONFERENCE

4

DATES

293

COURSE REPS

ACROSS

837 REPS 19

UPSU SUPPORTED

SCHOOLS

SSTAR AWARDS

1,015

+2%

NOMINATIONS

on 2013-14

184 124 235 42 254 163

ARTS & HUMANITIES (16%) BUSINESS (13%) HEALTH & HUMAN SCIENCES (24%) MEDICINE & DENTISTRY (4%) PARTNER INSTITUTIONS (25%) SCIENCE & ENGINEERING (16%)

41 12

FACULTY WINNERS

OVERALL WINNERS

11

HIGHLY COMMENDED

UEC UNION EXECUTIVE COMMITTEE

8 10

MEETINGS HELD MOTIONS PASSED

• NO BLURRED LINES POLICY • NO PLATFORM POLICY • POLITICAL PARTIES SOCIETIES POLICY • DIGITAL LITERACY POLICY • POLICY ON A NATIONWIDE ANNUAL SALARY CAP FOR VICE CHANCELLORS WITHIN OUR INSTITUTIONS • POLICY ON HIGHER EDUCATION INSTITUTIONS TO BECOME GUARANTORS FOR STUDENTS IN NEED • UPSU SUPPORTS FREE EDUCATION POLICY • RESPONSIBLE DRINKING POLICY • POLICY FOR MENSTRUAL PRODUCTS TO BE MADE AVAILABLE FROM UPSU AT COST OF SMALL DONATION • POLICY CAMPAIGN BEFORE REFERENDUM TO STAY IN EU

:Advice

4,789 +17% on 2013-14

CASES THIS YEAR

DEMOGRAPHICS 42% MALE

TOP THREE

ISSUES

1

STUDENT FINANCE

1,205 CASES 2

ACADEMIC

1,010 CASES 3

HOUSING

486 CASES

48% FEMALE 10% UNKNOWN 64% UNDER 25 26% OVER 26 10% UNKNOWN

82% UNDERGRADS 5% POSTGRADS 10% UNKOWN 65% 11% 2% 22%

HOME STUDENTS EU INTERNATIONAL UNKNOWN

STUDENTS SAID:

“An absolute lifesaver! I could not be happier with the help I have received!

I was told that the Union advice centre would be my last hope and I should have come here first, they were amazingly fast at giving me results to help with my situation!”

“I am very happy with the service here. I would not have found out that I needed to send further information without the service.”

“Friendly service which was appreciated. My issues were dealt with well and efficiently which I appreciated. I hope the advice will help me out.”

:Volunteering

17,821 REGISTERED STUDENT VOLUNTEERS

1,244

94% UNDERGRADS 6% POSTGRADS

91% UNDER 25 9% OVER 26

STUDENT HOURS VIP LED VOLUNTEERING

AWARDS 200+

19 100+

43 50+

HOURS STUDENTS

HOURS

2,750 HOURS 262 STUDENTS 59 PROJECTS 6 12 8 6 2 21 3 1

BARN OWL TRUST GREEN TEAM MONKEY SANCTUARY MOOR TREES RURAL STATIONS SPECIAL OLYMPICS STOVER CANAL SUSTAINABLE COMMUNITIES

STUDENTS

HOURS

103

STUDENTS

VOLUNTEER HOURS

5 GOLDEN TROWELS PRESENTED AT THE VOLUNTEER AWARDS

20%

INTERNATIONAL STUDENTS

YEARS:

+18% on 2013-14

30% 70% 1ST

39%

2ND

33%

3RD

13%

4TH

14%

5TH

1%

RELAYS SPORTS AND CULTURAL VOLUNTEERING WITH YOUNG PEOPLE

1,635 233 121 19 3,167

HOURS STUDENTS SCHOOLS COMMUNITY SPORTS EVENTS SCHOOL CHILDREN

LAUNCHED ONLINE VOLUNTEERING RECORD MODULE

45,750 PAGEVIEWS

“Overall the experiences I have gained whilst volunteering have increased my confidence and self-esteem and allowed me to gain a lot of knowledge about marine life which is not necessarily taught on my course.”

:Fundraising

£219,339

RAISED THIS YEAR

RAG RAN PROJECTS:

GREAT WALL OF CHINA TREK: WITH DEMENTIA UK KILIMANJARO CLIMB: WITH MENINGITIS RESEARCH FOUNDATION CYCLE LONDON TO PARIS: WITH BREAST CANCER CAMPAIGN UGANDA GORILLA MOUNTAIN TREK: WITH EAST AFRICAN PLAYGROUNDS ATHENS MARATHON: WITH HOPE FOR CHILDREN FLYING MONKEY SKYDIVE: WITH WILD FUTURES

RAISING: £100,00+

SNOWRIDERS

RAISED £1,200

SKIING THE HEIGHT OF EVEREST “As a result of volunteering and fundraising, I am proud to say that I have built up my confidence to a whole new level as well as building some very strong friendships too.”

81

CHARITIES SUPPORTED

THE NEPALESE SOCIETY RAISED OVER £1,000 IN ONE DAY FOR THE EARTHQUAKE APPEAL AFTER APPEARING ON BBC SPOTLIGHT

THE SWIMMING CLUB RAISED

£1,762

BY SWIMMING THE ENGLISH CHANNEL

180 STUDENTS RAISED

£4,120 FOR MOVEMBER

982 COLLECTION BUCKETS HAVE BEEN USED THIS YEAR. IF STACKED UP THEY WOULD BE TALLER THAN SMEATONS TOWER

“This whole experience this year has actually made me think about pursuing a career in charity work when I graduate and I only wish I had got involved properly, sooner than my final year.”

:Off Campus

92

VISITS MADE TO PARTNER INSTITUTIONS

VISITED 24 PARTNER INSTITUTION CAMPUSES

230 HOURS SPENT WITH PARTNER INSTITUTIONS

7,360 MILES DRIVEN

178 HOURS AND 53 MINUTES RAN FIRST COURSE REP CONFERENCE AT CORNWALL COLLEGE, 3 VENUES OVER 2 DAYS.

SSTAR AWARDS CREATED THE FIRST EVER DEDICATED PARTNER INSTITUTION FORUM, MONTHLY ENGAGEMENT FROM 6 PARTNERS.

7 2

FACULTY WINNERS OVERALL WINNERS

HIGHEST FACULTY FOR NUMBER OF SSTAR AWARD NOMINATIONS

246 OFF CAMPUS COURSE REPS

LAUNCHED PARTNER INSTITUTION NEWSLETTER, TWITTER AND FACEBOOK

CREATED FIRST EVER SPORTS COMMITTEE POSITION FOR AN OFF CAMPUS REPRESENTATIVE (UNIVERSITY OF PLYMOUTH SURF CLUB AND NEWQUAY COLLEGE)

11 CAMPUS TOURS FOR 137 STUDENTS FROM 7 DIFFERENT PARTNER INSTITUTIONS

:Sports & Fitness

3,788+ 40th RANKED IN BUCS OUT OF 150

British University & College Sports

35 TEAMS COMPETING NATIONALLY

4 TEAMS PROMOTED MENS BASKETBALL 1ST MENS FOOTBALL 2ND MENS FOOTBALL 3RD LADIES WATERPOLO PROMOTED TO PREMIER LEAGUE

BUCS CONFERENCE CUP GOLD MENS SQUASH GOLD MENS BASKETBALL SILVER LADIES LACROSSE

NATIONAL COMPETITIONS 1 X GOLD SQUASH 1 X SILVER KARATE

200+ STUDENTS INVOLVED

2 X SILVER JU JITSU 2 X BRONZE 1 X SILVER SAILING FLEET 1 X BRONZE OVERALL CHAMPIONS 1 X BRONZE SNOWSPORTS

SPORTS CLUB MEMBERS

57 3+

STUDENT LED SPORTS CLUB

NEW CLUBS ON 2013-14

AWARDS

GOLD

ATHLETICS CHEERLEADING JU JITSU

SILVER

AMERICAN FOOTBALL SAILING & POWERBOAT LACROSSE FENCING

GIVE IT A GO NEW FOR 2014 - 15

1,759 PARTICIPANTS

174 5 11 21

SESSIONS SKILLED COACHES VOLUNTEERS ACTIVITIES

BRONZE ARCHERY

SPORTS AWARDS AWARDS GIVEN

62

HALF COLOURS

9

FULL COLOURS

CLUB OF THE YEAR ADVENTURE & EXPO

INTRAMURAL SPORT

706

STUDENTS TOOK PART IN LEAGUES

STUDENTS TOOK PART IN TOURNAMENTS

201

14%

increase on 2013-14

21%

increase on 2013-14

37,809

EXERCISE CLASS ATTENDEES

SPORTS THERAPY SESSIONS

MARJON

25 1 9 13 SPORTS RAISING

£11,639 CYSTIC FIBROSIS TRUST& THE CALLUM ST JOHN STAR TRIBUTE FUND

MOTIVATE GENERATE ACTIVATE

BOOKINGS ONLINE

245 51,132

VARSITY CHAMPIONS UPSU

34,091

88%

GYM ATTENDANCES

increase on 2013-14

1,215 STUDENTS PARTICIPATED IN WATERSPORT ACTIVITIES

7,707

SQUASH SESSIONS

NEW FOR 2014 - 15

1,304 PARTICIPANTS WITH 117 STUDENTS A DISABILITY 34 ACTIVITIES

100%

OF SESSIONS MET OR EXCEEDED PARTICIPANT EXPECTATIONS

HOSTED IN PLYMOUTH 5TH YEAR RUNNING

198 152

COMPETITORS

VOLUNTEERS

OVER TWO DAYS

3,354

SPORTS CENTRE MEMBERSHIPS SOLD ACROSS: ACTIVE CARD, & EXERCISE CLASS GYM MEMBERSHIP

:Societies

3,898+ 100+

120

SOCIETY MEMBERS

SOCIETIES

+10

ON 2013/14

OVER

EXTERNAL SPEAKERS

HIGHLIGHTS IGNITING ENTERPRISE WON FLUX 500 ANNUAL COMPETITION FOR THE FITH TIME IN EIGHT YEARS

NATIONAL POKEMON TOURNAMENT HOLI FESTIVAL

NEW ONLINE MEMBERSHIP SIGN UPS & PORTAL FOR

SPORTS CLUBS & SOCIETIES

AWARDS

GOLD MEDSOC BIG BAND

44

HALF COLOURS

5

FULL COLOURS

MED SOC BEST NEW SOCIETY

FASHION, BEAUTY & LIFESTYLE

CHOIR GEOG SOC

SILVER

RUN BY FEMINIST SOCIETY

ENGINEERS WITHOUT BOARDERS

MEDSOC SUMMER BALL HELD AT THE EDEN PROJECT

MÉDECINS SANS FRONTIÈRES

IN PARTNERSHIP WITH EXETER UNIVERSITY

AWARDS GIVEN

SOCIETY OF THE YEAR

MARROW

‘SOUTH WEST GENDER EQUALITY SUMMIT’

SOCIETY AWARDS

BRONZE BAKING

469

STUDENTS ATTENDED WORKSHOPS OVER 2 DAYS

NEW TRAINING CONFERENCE FOR STUDENT COMMITTEES LAUNCHED

:Entertainment

640

?

32

QUIZZES HELD AND SUPPORTED AT THE SU

RAISING

£2,500+ FOR CHARITY

6

LIVE PERFORMANCES

BY STUDENTS AND LOCAL ACTS IN THE SU

HOURS OF LIVE MUSIC

PERFORMED

THIS YEAR

15

CAMPUS MARKETS & CRAFT FAYRES HELD SUPPORTING LOCAL TRADERS AND STUDENT CRAFTERS

LABRINTH BECKY HILL ARTFUL DODGER BLONDE JUS NOW DR MEAKER JAGUAR SKILLS FREEJAK SIGMA FIVE ALIEN ANT FARM P.O.D SHY FX CAUSE AND EFFECT NATTY MARIACHI BAND GEORGE THE POET MAD DOG MACREA

17

THEMED PARTIES

BUILDING: UFO PIRATE SHIP HAUNTED HOUSE ZOMBIEAPOCALYPSE SUBMARINE

65

100

KILOGRAMS OF CONFETTI USED

NIGHTCLUB NIIGHTS

SHOWCASING

UPSU

TRIPS OUT FOR 320 STUDENTS

200+

VISITING: DUBLIN AMSTERDAM LONDON OXFORD BATH BRISTOL

STUDENT TALENT OPEN MIC NIGHT RADIO BROADCAST

AUDITIONS HELD

100,000 ATTENDANCES TO OUR PARTNER NIGHTCLUBS

:Communication

2,303,747

PAGE VIEWS ON UPSU.COM

+23% on 2013-14

483,367 SESSIONS +15% 60,358 LOGINS

BY

203,930 USERS +27% 11,432 PEOPLE

178 COUNTRIES

VIEWS 23,247 VIDEO 41,966 MINUTES WATCHED

9,275

FOLLOWERS +20%

23,920 LIKES +18%

887

FOLLOWERS +271%

+253% on 2013-14

SU APP

6,398

DOWNLOADS

84,156 SESSIONS

377,180

85 SCREENVIEWS

COUNTRIES

:Staff

1,490 SALARIED 29 85 STAFF 56

HOURS OF FORMAL TRAINING UNDERTAKEN

BY STAFF

22%

OF OUR STAFF ARE

PLYMOUTH UNIVERSITY GRADUATES

16

SALARIED STAFF APPOINTED

GOLD

81% 75% 94% 89% 91% OF STAFF COMPLETED THE ANNUAL SURVEY

6 5

NEW WELLBEING ADVICE GUIDES PUBLISHED WELLBEING AWARENESS EVENTS HELD

CONTINUED TO OPERATE AT AN INVESTORS IN PEOPLE GOLD STANDARD EMPLOYER.

34% 66% OF STAFF SAID THEY WOULD WHOLEHEARTEDLY RECOMMEND UPSU AS A GOOD PLACE TO WORK OF STAFF SAID UPSU VALUES DIVERSITY OF STAFF FEEL THEY MAKE A POSITIVE IMPACT THROUGH THEIR WORK OF STAFF FEEL THEY WORK WITH SKILLED PEOPLE WHO ARE GOOD AT THEIR JOBS

470 £474,168 EMPLOYED

STUDENT STAFF

TOTAL PAY

:Eat & Drink

84,106 AWARD WINNING BAR

THE SU BAR EMPLOYS

135

STUDENTS

1

GRADUATE INTERN

6,859

CHUNK PASTIES & PIES SOLD

24

THEMED MENUS

HOT DRINKS PURCHASED IN THE LOUNGE

28 STUDENTS EMPLOYED IN CATERING

GOLD AWARD NUS BEST BAR NONE

BEST STUDENT VENUE PLYMOUTH BEST BAR NONE

ALL OUTLETS

AWARDED FIVE STAR FOOD HYGIENE RATING

QUARTERDECK

4,600

ALL INGREDIENTS SOURCED LOCALLY OF BEER & CIDER

PINTS

SERVED AT THE BEER FESTIVAL

SERVING

7,442 BURGERS

THE LOUNGE EVENT CATERING

5,496

PEOPLE SERVED

SERVING

4,132 PANINIS 1,137 CHOCOLATE BROWNIES 2,858 JACKET POTATOES

4,117 SALADS

6,541

BREAKFASTS

685 ROAST DINNERS

9,955

COLD DRINKS

:Shop

58,951

25

MEAL DEALS SOLD

THE SU SHOP EMPLOYS

STUDENT STAFF

15

WERE PROMOTED TO STUDENT SUPERVISORS.

26,409 ITEMS OF STATIONERY SOLD

121,844 STOCKING THE FOLLOWING FAIR TRADE PRODUCTS: CLOTHING WICKED COFFEE CLIPPERS TEA DIVINE CHOCOLATE DAIRY MILK TOILET PAPER TRAIDCRAFT SUGAR CAFÉ DIRECT COFFEE WINE

DRINKS SOLD

UNICYCLE THE UNICYCLE PROJECT HAS PROVIDED FOOD THAT HAS REACHED ITS SELL BY DATE DONATED FROM UPSU SHOP. THEY PICK UP THIS STOCK AND BRING IT THE HOSTEL USING THEIR VOLUNTEERS UNICYCLE HAS SUPPLIED THE HOMELESS WITH: • 2,000 SANDWICHES • 272 PINTS OF MILK • 520 GOODIES • 49 PIES AND PASTRIES.

9,314

NUS EXTRA CARDS SOLD

GRADUATION THE SHOP RUNS A STALL AT THE GRADUATION CEREMONIES ON THE HOE, ALLOWING GRADUATES TO PURCHASE THEIR PLYMOUTH UNI CLOTHING AND MERCHANDISE TO COMMEMORATE THEIR SPECIAL DAY.

70,541

CHOCOLATE BARS SOLD

:Accommodation +150%

MEMBER OF

increase on 2013-14

350 ROOMS

1,000+ VIEWINGS

48 JOINED DPS & PRS SCHEMES

OFFERING TENANTS PIECE OF MIND

THANK YOU! YOU’VE ALL BEEN ABSOLUTE STARS THIS YEAR AND FIXED ANYTHING WHEN WE’VE NEEDED YOU!

LOCAL

LANDLORDS

PLYMOUTH CHARTER FOR PRIVATE RENTED HOUSING

S TA NDI NG FO R • VALUE FAIRNESS FOR EVERYONE IN ALL HOUSING AND TO CHAMPION THE BELIEF THAT EVERYONE IS ENTITLED TO A GOOD QUALITY HOME WHERE THEY CAN LIVE SAFELY, SETTLE AND THRIVE. • TO SEEK A FAIR BALANCE BETWEEN THE INTERESTS OF LANDLORDS AND TENANTS. • TO PROVIDE HELP AND ADVICE AND TRAINING SO THAT TENANTS ARE AWARE OF THEIR RESPONSIBILITIES AS WELL AS THEIR RIGHTS AND ARE ABLE TO SUSTAIN THEIR TENANCIES.

:Finance INCOME BLOCK GRANT FUNDRAISING INVESTMENT INCOME TRADING OTHER CLUBS & SOCIETIES

£5,465,732

EXPENDITURE TRADING FUNDRAISING SUPPORT AND SERVICES GOVERNANCE CLUBS AND SOCIETIES OTHER

£ 2,293,564 156,792 2,219,503 38,993 628,329 128,542

% 42 3 41 1 11 12

£5,465,732

£ 1,686,195 196,900 10,188 2,443,263 490,321 638,856

% 30 4 1 45 9 11

Images by James Stoner, Rob Tribe & Martin Watts