Oil Installer Spring 2011

Topical issues af fecting the industry today

Spring 2011 Volume 5 No 1

in association with

www.oftec.org

We’ve really gone to town NEW LOCATIONS ABBEY WOOD • ABERDEEN POWIS • ABERGAVENNY • ABINGDON AINTREE • AMMANFORD • ANDOVER • ARBROATH • ARNOLD • BARROW BARRY • BASILDON (Pipps Hill) • BASINGSTOKE (Danes) • BEDFORD BERMONDSEY • BEVERLEY • BICESTER • BIDEFORD • BISHOP’S STORTFORD BLACKPOOL (North) • BLACKWOOD • BLANDFORD FORUM • BLOXWICH BOGNOR REGIS • BRACKNELL • BRAINTREE • BRECON • BRIDGWATER BRIGHTON • BRISTOL (Ashton Gate) • BRISTOL (Montpelier) • BROMSGROVE BURGESS HILL • CAERPHILLY • CAMBRIDGE (Clifton Road) • CARDIFF (Express) CARDIGAN • CHAPELTOWN • CHARLTON • CHESHAM • CHICHESTER CLEETHORPES • COLINDALE • CONSETT • COULSDON • COWLEY CRAMLINGTON • CRAYFORD • CROMER • CROWBOROUGH • CUPAR DALKEITH • DEREHAM • DEVIZES • DEWSBURY • DONCASTER (Kirk Sand) • DOVER DRIFFIELD • DUNFERMLINE • EAST GRINSTEAD • EDINBURGH (Newbridge) EDINBURGH (Orwell Terrace) • EDINBURGH SIGHTHILL • ELY • EXETER (Sowton) EXMOUTH • FARNHAM • FINCHLEY • FORFAR • GARFORTH GATESHEAD (Hawks Road) • GLASGOW (Anniesland) • GLASGOW (Oakbank) GLASGOW (Thornliebank) • GLENROTHES • GLOUCESTER (Eastern) • GOSPORT GREENFORD • GUILDFORD • HAILSHAM • HALIFAX • HANWELL HAVERHILL • HESSLE HULL • HIGH WYCOMBE (East) • HODDESDON • HONITON HORNDEAN • HORSHAM • HUNTINGDON • ILFORD • ILKESTON INVERNESS (Thornbush) • INVERURIE • KEIGHLEY • KINGSTON KIRKCALDY (Overton) • KIRKINTILLOCH • LANARK • LEATHERHEAD • LEEDS (Hunslet) LEIGHTON BUZZARD • LICHFIELD • LINCOLN (East) • LLANELLI LONG EATON • LONGBENTON • LOUTH • LUDLOW • LUTON • LYMINGTON MAIDSTONE (Parkwood) • MALVERN • MARKET HARBOROUGH MELTON MOWBRAY • MERTHYR TYDFIL • MERTON • MEXBOROUGH MIDSOMER NORTON • MINEHEAD • MORETON • MORLEY • MORPETH MOSBOROUGH (Sheffield) • NANTWICH • NEWARK-ON-TRENT • NEWBURY NEWTON ABBOT • NORTHAMPTON (Moulton) • NORTHFLEET • NOTTINGHAM NUNEATON • OSSETT • OSWESTRY • PAISLEY • PECKHAM • PENZANCE PLYMSTOCK • PONTEFRACT • PORTHMADOG • PRUDHOE • PUDSEY RAWDON • READING EAST • REDDITCH • ROSS-ON-WYE • SAFFRON WALDEN SALTASH • SEACROFT • SEVENOAKS • SHEFFIELD (Hillsborough) • SHIPLEY SKEGNESS • SLEAFORD • SPALDING • ST AUSTELL • STAMFORD STAPLE CORNER • STONEHAVEN • STOWMARKET • STRANRAER STRETFORD • STROUD • SWINTON • TENBY • THETFORD • TIVERTON TOWER BRIDGE (North) • TUNBRIDGE WELLS • TYNE TUNNEL • WALLSEND WALTHAMSTOW • WALTON-ON-THAMES • WETHERBY • WHITSTABLE WINSFORD • WITHAM • WITNEY • YATE • YORK (Clifton Moor)

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Editorial

Contents

A positive response to major challenges

4-13/Industry News

ince I became OFTEC chairman three years ago, there have been many significant changes in the oil heating and cooking industry.

One of the major advances has been the OFTEC’s positive response to both legislative and environmental challenges. Last year saw the launch of a brand new bio-liquid heating oil specification, which is a blend of kerosene and biofuel. This followed successful field trials where the bioliquid replaced 100% kerosene in domestic and commercial installations.

However, there is still much work to be done to make sure that bio-liquid plays a key part in the forthcoming renewable heat incentive. Once fuel distributors are in place to provide the new fuel, there will be many opportunities for registered technicians to convert existing oil heating systems to bio-liquid.

S

14/Irish News 16-18/Tank News 19/Hot Technical Topics 20-23/Boiler News 24-29/Training 30/Installer profile 31/Gallery

Safeguarding the environment Another key achievement has been the increasing use of bunded tanks to help safeguard the environment. Changes to the oil storage regulations and control of pollution regulations have minimised the threat of oil spillages by requiring the use of a bund or bunded tank in many situations. The thinking should be that a bunded tank is required in every situation, unless it can be proved beyond all doubt that it is not needed.

The last three years have also seen a continuing shift towards condensing boilers.

They are now commonplace for the vast majority of new and replacement installations in England and Wales, with the benefit of high efficiency and lower running costs. And in Northern Ireland, new legislation means that condensing boilers are now mandatory for most installations, with the Republic of Ireland currently looking to introduce similar legislation. Which ties in with the growth of OFTEC in Ireland…

32-33/Products & Services 34/Legal Issues

OFTEC’s growth in Ireland The number of registered technicians in Ireland has increased almost threefold in the last couple of years and now exceeds 800. This is helping to raise standards and ensure that technicians are providing a professional service for customers.

The next three years will, I am certain, hold just as many challenges, and as I hand over the role of chairman to Barry Gregory from Riello, I am confident of a positive future for oil heating and cooking.

Did your customers have to lag their condensate pipes this winter? Oil Installer welcomes details of measures taken to prevent freezing. See page 23.

Best wishes,

John Daly, OFTEC

Credits Ashley & Dumville Publishing Ltd Caledonian House, Tatton Street, Knutsford, Cheshire WA16 9AB 6AG Tel: +44 (0)1565 653283; Fax: +44 (0)1565 755607 mail@andpublishing.co.uk The publishers gratefully acknowledge the support of those firms whose advertisements appear throughout this publication.

As a reciprocal gesture we have pleasure in drawing the attention of our readers to their announcements. It is necessary however for it to be made clear that, whilst every care has been taken in compiling this publication and the statements it contains, the publishers cannot accept responsibility for any inaccuracies, or the products or services advertised.

Printed by Pelican Press, Manchester Tel: 0161 273 3434

Advertising Director of publishing: Jonathan Hibbert Media pack on request jonathan@oilinstaller.co.uk

News Desk Editor: Jane Hughes jane@oilinstaller.co.uk Spring 2011 Volume 5 No 1 ISSN 1755-3490 Spring 2011 Oil Installer | 03

Industry News - looking to the future for off grid energy

EuPD update OFTEC has received indications that EU Directives will have to take account of negative impacts on existing industrial sectors in all member states, following recent meetings with the European Commission Impractical levels of NOx - concerns Both Jeremy Hawksley, OFTEC’s director general, and Eurofuel’s Michael Bennet had expressed concerns about the impractical levels of NOx proposed by the Commission. Jeremy Hawksley explained: “Making OFTEC’s voice heard at a European level is vitally important, as most of our UK legislation comes from the Commission.” Concerns were raised during a meeting at the European Commission with Stephan Kolb, directorate general for energy and transport. They also discussed the role of oil and other liquid fuels in providing heating. Read more about the EuPD on page 8.

(1-r) Jeremy Hawksley John Daly, MEP Ms Ticau, and Professor Christian Kuechen

Delivering a multi-energy solution Mr. Hawksley, OFTEC chairman John Daly and Eurofuel chairman Professor Christian Kuechen also recently presented their vision for a multi-energy solution to the European Parliament. It is envisaged that the house of the future will use a combination of technologies such as solar and bio-liquid heating fuel, reducing the use of fossil fuels.

Increasing levels of insulation will also lower demand for fuel.

making OFTEC’s voice heard at a European level is vitally important OFT probes off-grid energy The Office of Fair Trading (OFT) is to investigate the market for heating oil and other off-grid forms of energy in response to “increasing public concern” about competition in the sector.

The OFT investigation will ascertain whether the UK’s 2.5 million people who use off-grid energy – including oil, LPG and solar energy – have an adequate choice of suppliers who offer competitive prices and fair terms and conditions. According to figures from the Office for National Statistics (ONS), the cost of liquid fuels has risen by 49% in the past year.

The OFT investigation – due to start next month (March) and end during the autumn – has been welcomed by energy minister, Charles Hendry. “Many off-grid energy consumers were hit by high prices and supply issues this winter,” he said. “I am keen the reasons for this are thoroughly investigated.”

Renewable Heat Incentive It was expected that the government would have made an announcement concerning the forthcoming Renewable Heat Incentive (RHI) before this issue of Oil Installer went to press.

Details of the scheme, which included support for bioliquids such as biokerosene used for home heating, were released last year. The scheme is also expected to cover air and ground-source heat pumps, solar thermal, biomass boilers, renewable combined heat and power, biogas and the injection of biomethane into the natural gas grid.

04 | Oil Installer Spring 2011

Oil & Renewable Heating Show moves to spring After the outstanding success of last October’s inaugural Oil and Renewable Heating Show at Coventry’s Ricoh Arena, plans are now being finalised for the next show.

In direct response to feedback received from both exhibitors and visitors, the event will be held in the spring of 2012.

Jeremy Hawksley said: “Feedback from the industry has indicated that spring is probably the best time to hold the show. It will also coincide with the anticipated introduction of the Renewable Heat Incentive in April 2012. We will also be holding the next OFTEC Awards for Excellence at this show.”

Spring 2012 date to be announced soon Show organiser, Jonathan Hibbert of A&D Publishing – the company behind Oil Installer, Renewable Energy Installer and Fuel Oil News – comments: “It is our intention to build upon the huge success of the 2010 show and, by switching from autumn

to spring, we feel there will be even more interest from both exhibitors and visitors. The 2012 show will be the perfect opportunity for exhibitors to attract new business and reinforce relationships with existing customers. Confirmed dates for the show will be announced as soon as possible.”

For all enquiries regarding exhibiting or marketing opportunities surrounding the event, call Jonathan Hibbert on 01565 653 283.

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Industry News - demanding boiler targets and technical support

Satisfying the EuP Directive The EuP Directive, the European Commission’s controversial proposals designed to force heating manufacturers to design more energy efficient products, has been scheduled to go live by the end of the year.

Crucially, the requirement that all boilers would have to be boxed and dispatched with the necessary control systems, such as timeclocks, room thermostats and TRVs, is likely to be dropped, as has the requirement that NOx emissions for oil-fired boilers do not exceed 35 milligrams per kWh. The latest draft information suggests the limit for oil-fired boilers is likely to be 120mg per kWh and gas-

fired boilers 35 mg per kWh. Martyn Bridges, director of marketing and technical support at Worcester, Bosch Group, commented: “I am pleased to say that there has been a realisation within the Commission that initial drafts of the EUP Directive were not workable, particularly for the UK heating industry. This realisation follows extensive lobbying by the Heating and Hot Water Industry Council and OFTEC. (See also page 4). We now have a much more practical set of proposals which can be implemented within the UK market, but they still set a demanding target for UK heating manufacturers.”

still a demanding target for UK heating manufacturers

The draft EuPD required that NOx emissions for oil-fired boilers did not exceed 35 milligrams per kWh. Martyn Bridges reports that the latest draft suggests the limit is a more realistic 120mg per kWh

Simon Everett - offering a strong supporting arm to the merchant and engineer networks

New support for Trianco customers TR engineering has appointed a new sales director to promote the Trianco name and offer product support to its brands.

Simon Everett brings a wealth of business experience and knowledge, particularly in sales, marketing and product development. His breadth of experience, gained over the past 23 years, ranges from launching small new businesses to working for some of the largest companies in the world. He is also known within the heating industry for operating a successful business in renewable energy products.

Simon commented: “I am thoroughly looking forward to working with the team at TR Engineering in this exciting and fast developing business. My aim is to offer a strong supporting arm to the merchant and engineer networks, working closely with our national coverage of sales agents.”

Trianco products include the EuroStar oil boiler range, the Aztec electric boiler and Activair air source heat pumps. For more Trianco news see page 22. www.trianco.co.uk

Alan becomes freelance consultant After more than 30 years experience in the domestic oil and bio-liquid fired heating and cooking sector, Alan Black has resigned his position as technical director of OFTEC to move into freelance consultancy.

Alan has started Gnosis Consultancy Services to provide a bespoke evaluation service - analysing potential threats and opportunities specific to existing products, goods and services in the domestic oil and bio-liquid heating and cooking sector. In his new role, Alan will continue to provide expert technical assistance to OFTEC. He is fellow and vice-president of the Institute of Domestic Heating & 08 | Oil Installer Spring 2011

Environmental Engineers, and a member of the Chartered Institute of Plumbing & Heating Engineering.

OFTEC director general, Jeremy Hawksley, said: “After considerable service and dedication to OFTEC, Alan Black has resigned his position as technical director to pursue a move into freelance consultancy. As part of this career move, Alan will be providing expert technical assistance to OFTEC via his new company AMB Business Enterprises Ltd, trading as Gnosis Consultancy Services.”

See also page 13. http://gnosisconsultancy.vpweb.co.uk

Alan Black

Industry News - diversification and opportunity

Mitsubishi shows energy saving potential The energy saving potential of advanced heating, cooling, ventilation and power generating equipment for retro-fit and new build featured prominently on the Mitsubishi Electric stand at the Ecobuild Show.

The latest developments in domestic and commercial heating were on show. The company claims that its Ecodan range of products can help achieve renewable energy targets, cut fuel bills and provide reliable, renewable heating for almost any building.

“We all know the importance of reducing energy consumption, and the impact this can have on cutting fuel bills. Now there is a real potential to tackle the problem of existing buildings using advanced energy saving equipment,” explains Donald Daw, Mitsubishi Electric’s commercial director. www.mitsubishielectric.co.uk

Thumbs up for renewables

Embrace the renewable future

Research results show huge support for renewable energy among young people

Thomas Farquhar, sales manager for MCS accreditation specialists, Easy MCS, explains the unique opportunities available to oil installers

In a recent survey, 94% of those questioned said that offshore wind was the ‘fairest’ energy technology, 81% were in favour of onshore wind, and 94% supported solar energy. These figures were in comparison to just 2.2% in favour of coal energy.

The results are contained within a report being presented by DECC’s pioneering Youth Advisory Panel to energy and climate change minister, Charles Hendry. This calls for greater youth consultation on energy and climate change policy and for young people to get involved.

Based on DECC’s 2050 Pathways project, the report looks at the UK’s energy policies from the perspective of those people who will have to live with those decisions for their entire adult lives. It was drafted by young people aged between 16 and 25 who visited power stations, nuclear plants and projects promoting renewable energy sources, to investigate the issues at first hand. Read the report at www.decc.gov.uk.

You, your future and oil OFTEC Live The first in a series of brand new events aimed at technicians, specifiers and building control officers will be held at Exec Peterborough on 18th May. A series of free seminars entitled ‘you, your future and oil’ will run throughout the day. Seminars will cover new registration requirements, biofuel, training and technical updates. Oil and renewable heating technology will also be on display. OFTEC Live is open from 11.00 – 19.00. Register for free entry at the events section of www.oftec.org.

10 | Oil Installer Spring 2011

Over the next 10 years, the main aim of the Department of Energy & Climate Change (DECC) is to increase the uptake of renewable heating technologies. This is because domestic heating accounts for over 35% of the UK’s carbon emissions and over 60% of a domestic household’s overall emissions - a key area where the government can look to achieve its 2020 carbon targets.

The figures present a huge opportunity for the savvy installer - those prepared to make the investment in training and accreditation. The rewards will be reaped over the next few years as demand outstrips the supply of experienced installers.

Because the Renewable Heat Incentive offers consumers an income just by installing a

renewable technology, demand is already rising far quicker than new installers entering the market. DECC is now trying to encourage experienced installers to diversify into renewable technologies and to get themselves MCS certified - and

a huge opportunity for the savvy installer start making an impact on the carbon footprint of the UK. www.MCSaccredited.com Easy MCS has been shortlisted for the Rosenblatt New Energy Awards in the category Advisory Firm of the Year. And the business is in good company shortlisted with them are such names as Tesco, Marks and Spencer, B&Q, Boots and John Lewis.

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With the announcement confirming the Renewable Heat Incentive and the continuation of the Feed In Tariffs, there is now an increasing demand for MCS Accredited Installers.

At Easy MCS Ltd we are committed to providing you with a simple solution to Microgeneration Certification Scheme Accreditation.

A complete package to ensure your company meets the requirements of the MCS scheme including a bespoke Quality Management System.

Once you apply with Easy MCS you will be designated an MCS mentor who will guide you from initial application through to final inspection.

The DECC is predicting a best case scenario in excess of 7 million installations under the RHI between 2011 and 2020, with 25% of these installations expected to take place in 2020. Easy MCS Ltd provide a complete portfolio of renewable services to assist installers and providers in meeting the growing demand for renewable technologies.

For info call 0844 414 6041 or visit our website at www.MCSaccredited.com Easy MCS Ltd, Viscount House, River Lane, Chester, CH4 8RH. Email: enquiries@easy-mcs.com

Industry News - registration, inspection and retirement

An inspector retires Alan Smith – one of OFTEC’s most respected inspectors – has left the organisation. He joined OFTEC from Shell in 2005 and operated in the East of England as a sub-contract inspector where he met hundreds of registrants with whom he shared the benefit of his long experience in the oil industry.

Maintaining a professional image Regular inspection is one very important way in which OFTEC ensures that the oil heating and cooking industry maintains a professional image. Technicians who fail to adhere to OFTEC standards could have their registrations revoked. The technicians listed on page 34 of this issue have all recently been removed from OFTEC’s list.

Audit and inspection An OFTEC inspector visits newly registered businesses and technicians at least twice during their registration period.

The first visit involves an audit carried out within three months of the business registering (except Channel Islands and Isle of Man). This audit ensures that the rules for registration, competency levels and all legislative requirements for an oil heating business are met.

On the second visit, a competency inspection of each individual registered under the business is undertaken. This involves a detailed site visit to see each person’s most recent installation work or a commissioning or service call, depending on the scope of registration held.

“Recent feedback has shown that an early one-to-one meeting is a huge benefit to businesses,” said Adrian Lightwood, OFTEC inspections manager. “Both the audit and inspection visits are mandatory. And, failure to keep an appointment can lead to suspension from OFTEC’s competent persons’ register.”

12 | Oil Installer Spring 2011

Audit and inspection visits are mandatory says Adrian Lightwood

Registration fees your views welcomed OFTEC is considering the introduction of annual registration fees in addition to the current 5-year plan, and would welcome readers’ views. Is this something you would welcome or are you against the plan? Email your opinion to registration@oftec.org and make your views count.

Work that website!

Technicians are reported they are receiving many enquiries via the OFTEC website. The ‘find a technician’ facility enables customers to search by postcode or business name, and also to look for specific types of registration, such as servicing or tank installation. Ensure potential sales leads have your most up to date details – email address and telephone number changes to registration@oftec.org where you can also add an email address.

Planning for retirement

New - van drivers’ handbook

Over 63 years old and thinking of retiring?

If your retirement date is imminent, why not take up an annual registration at £280 (plus VAT) for both combined business/ technician registration. There is no limit to the number of years that the one year option can be taken up.

Definitely intending to retire within the next five years, but unsure of the exact date? Then take a standard 5-year registration package for £720 (or £620 if eligible for loyalty discount*) and when you retire OFTEC will refund £100 for each full year of registration remaining. *The £100 loyalty discount is only applicable to the 5-year registration period and renewal must be completed within six months of the registration expiry date.

To qualify, you must indicate to OFTEC at the time of renewal that you intend to retire within the next five years.

This is a once only offer, and should you subsequently decide to continue working beyond the 5-year period, you would be entitled to take the annual registration package or to revert to the standard 5-year registration period.

The Freight Transport Association (FTA) has an updated edition of its Van Drivers’ Handbook. This 84-page guide provides drivers of vans and light commercial vehicles with a quick and easy reference to practical advice and information on legal requirements, defensive driving, safe use of vehicles, drivers’ hours and records, driving licences and offences, speed limits and much more. The new edition also includes a section on towing trailers; rules about the display of lights when parking at night; and information on managed and controlled motorways. The guide costs £6.75 for FTA members (£8.00 for non –members). www.shop.fta.co.uk

Alan C Black FIDHEE MCIPHE Dip C Eng

Confidential bespoke technical domestic/light commercial oil & bio-liquid heating & cooking sector consultancy services.

“Working with our clients evaluating potential threats and opportunities specific to their individual visions, products, goods and services.”

Mobile: 07516 371 992 Web: www.gnosisconsultancy.vpweb.co.uk

E-mail: gnosisconsultancy@btinternet.com SKYPE: alanblack.amb

AMB Business Enterprises Ltd © Company No. 7440511 Vat Reg. No. 103 5656 37 T/A Gnosis Consultancy Services - Office: 01778 346294 Spring 2011 Oil Installer | 13

Irish News - campaigning, condensing and conforming Carbon monoxide awareness campaign The Health & Safety Executive for Northern Ireland (HSENI) has launched a campaign to highlight the importance of having heating and cooking appliances professionally serviced on a regular basis. Posters and leaflets provide warnings about carbon monoxide (CO) poisoning and recommend that CO alarms are installed as a further precaution.

David Blevings, OFTEC Ireland manager said: “Technicians should be advising consumers that they should have their boilers serviced by a competent OFTEC technician who has a flue gas analyser that enables them to check for CO leakage and build up. This is part of a normal service and boiler ‘cleaners’ who do not have this vital piece of equipment will clearly be at a disadvantage.” Further information on the HSENI campaign is at www.hseni.gov.uk/watchout Carbon monoxide detectors available from OFTEC Direct – see http://www.oftecdirect.com/Shop/BrowseCategory.aspx?ProductID=135

Ireland moves to condensing

Passport scheme raises standard

Changes to Part F of the building regulations in Northern Ireland has meant that, from 1st January 2011, all new and replacement domestic central heating boilers in both newbuild or replacement situations, must have a minimum seasonal efficiency (SEDBUK) rating of 86% and – unless by prior approval - be of a condensing type.

The Republic of Ireland has also proposed a move to condensing boilers, likely to come into force from July 2011.

Technical Guidance Document L sets out measures for conservation of fuel and energy in dwellings and suggests that boiler minimum efficiency should be increased from 86% to 90%, as specified on the HARP database.

The boiler passport scheme, launched in Ireland in 2009, has reduced the number of warranty claims. According to OFTEC, the passport has been of real benefit as many more customers are now getting their boilers commissioned as a result.

Boiler passports are supplied with all new oil boilers from Firebird, Grant, Turkington and Warmflow in Ireland. They are designed to record all the necessary information throughout the life of a boiler, such as installation, commissioning and servicing.

Since July 2010, all manufacturers involved with the passport scheme have only offered a warranty if the boiler has been installed to current building regulations and where a completed passport has been returned by a competent person, such as an OFTEC registered technician.

A t inson Atkinson tkin son EQUIPMENT

The TTh h way he wayy forward ffo for orrward wa w ard rd d i 2 in 201 2011 011 111 is i up! up u p!

Get on ttop op of oil hea heating t ting ttank ank inst installations tallations with the T TANKTOP ANKTOP ANKTO OP No LLeaks eaks fr from om tank outlets T Tanktop anktop includes a floa floating ting suction suc tion pipe pipe,, FFilter, ilterr, None rreturn eturn vvalve alve and most impor importantly tantly an an anti ti siphon vvalve alve For F or mor more e information information call the Atkinson Sales Team t: 01373 822220 e: sales@atkinsonequipment.com ssaless@a @ tkinsonequipmen q p t.com www.atkinsonequipment.com www w.atkinsonequipment.com equipment.com 14 | Oil Installer Spring 2011

Cheaper insurance OFTEC Insurance Services has partnered with Arachas Insurance Brokers, Ireland’s largest independent insurance broker, to provide bespoke and tailored insurance cover for Irish technicians.

Billy Redmond from Arachas said: “We recognise that the risk factor is substantially reduced by insuring technicians who have been trained and independently assessed. This comfort factor allows us to offer OFTEC registrants a substantial discount of 15% on their liability insurance. We can offer tailor made policies for the one man operator, small businesses with employees right through to the large employer incorporating vehicles, tools and employers liability”.

OFTEC Ireland manager, David Blevings said, “This is an excellent development for Irish

New oil storage regulations New regulations were expected to come into force in Northern Ireland on 31st October last year, but changes within the assembly delayed the legislation. The Control of Pollution (Oil Storage) Regulations are now expected to come into force in March 2011.

The regulations aim to reduce and prevent pollution of water, caused by any inadequate above ground oil storage facilities. They will set out existing good practice and minimum design standards for new and existing above ground oil storage facilities.

Mandatory bunding will be one of the main requirements of the new regulations, which will apply to oil storage facilities over 200 litres on industrial and commercial sites. The regulations will also apply to waste oil storage facilities and to companies who refine or distribute oil.

David Blevings, OFTEC Ireland manager, with Billy Redmond of insurance brokers, Arachas

There will be a transitional period as follows: • New storage facilities will have to comply within six months of the regulations coming into operation - i.e. any new storage facility in operation from 20th March 2011 will have to comply within the six months up to 20th September 2011.

• Existing storage facilities located within 10 metres of any waterway, or 50 metres of any well, spring or borehole, have to comply within two years of the regulations coming into operation - i.e. 20th March 2013.

• All remaining existing storage facilities have to comply by 31st December 2015. www.doeni.gov.uk/index/protect_the_environment/ water/oil_storage.htm

registrants and is a further financial benefit of OFTEC registration. We would encourage our registrants, currently looking for insurance or prior to renewal of an existing policy, to review the offering either on line at http://www.arachas.ie/oftec/ or by contacting Arachas directly on 0181 307030.”

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Spring 2011 Oil Installer | 15

Tank News - capacity, gauging and inspection

Does size really matter? he recent Arctic weather conditions which made so many roads throughout the British Isles impassable, have raised questions about the suitability of domestic fuel oil storage tanks. Does the current trend of installing tanks with a capacity of less than 1200 litres really make sense when, for several weeks of the year, fuel deliveries are, to say the least, difficult to make?

The efficiency of the modern boiler might lead the consumer to the conclusion that reducing the volume of oil being stored without having to increase the fuel delivery schedule, might be a viable option. But Tim Clark, managing director of Northern Irelandbased Atlas Tanks, is cynical about this notion.

“Times of shortage, or testing delivery conditions, do have a habit of coinciding with increased daily fuel consumption,” he says.

Storing less fuel therefore means that the consumer does not always have a quantity that can be counted upon as a “reserve” should circumstances change.

T

the greater volume purchased at one time.

However, Stephen Gibb of Balmoral Tanks feels that tanks up to 1100 litres continue to be sufficient for 3-4 bedroom houses. “Given the current concern over fueloil prices, it is unlikely that the average householder would completely fill larger tanks in any case,” he says.

Ciara Cox, marketing manager for the Harlequin product range from Clarehill Plastics, is convinced that difficulties faced by the public this winter can be directly related to the decrease in the volume of heating oil being ordered per delivery – something which, she says, may be attributable to rising fuel costs in recent years. “Full usage of your heating oil tank’s capacity in winter can greatly reduce the risk of running out during cold spells.”

But is a tank the capacity it actually claims to be? Richard Marsh of Envirostore UK says “not”. His company manufactures both 1000 and 1225 litre bunded tanks, but points out that some plastic tank manufacturers advertise tanks as 1000 litres when, in fact, they hold less than 950 litres.

“This, we feel, is not only very confusing for the fuel companies, but it is also for end users,” he says.

Price advantage Tim says that the well-known advertising phrase: ‘visit half as often with twice as much’ is a sensible and logical approach – not only helping the distributor, but also giving the consumer peace of mind, together with a distinct price advantage because of

Manual filling Asked whether, from a tank manufacturer’s point of view, it would be feasible to incorporate an inspection hatch a) to check tank contents and b) to enable customers to

top up from portable containers when it is difficult to reach the tank by vehicle, Tim Clark was quick to respond… “With all Atlas tanks having Watchman Sonic remote electronic level gauges as standard, the consumer can see their oil level continuously from the indoor comfort and security of their own home,” he says.

Harlequin tanks come with a 4 inch cap which makes it possible to inspect the tank.

“Underneath this cap is a dipstick allowing the customer to manually check the level in the tank,” says the company’s business development executive, David Cather.

Balmoral Tanks also recommends a good quality level gauge to monitor tank contents.

But, says Stephen Gibb, modifying tank designs to allow manual filling from small containers could cause problems of localised spills and other health and safety issues. “We couldn’t condone such a development,” he says.

Atlas tanks incorporate inspection lids, giving access into the inner tank, which, in an emergency situation, facilitates the manual filling of a tank from portable containers or transfer pumps – but this is a practice which also concerns Tim Clark.

However, Richard Marsh says that Envirostore’s unique inner spill tray design serves as a built-in overfill preventer. “When a panic fill takes place, as happened a lot in the cold weather, customers can safely use a funnel which will sit inside the inner lid, surrounded by the inner spill tray, thus preventing any fuel from spilling into the bund,” he explains.

FAME check New European legislation introduced in January means gas oil (diesel) intended for non-road mobile machinery such as tractors could possibly contain up to 7% Fatty Acid Methyl Ester (FAME) or biodiesel. There is a possibility that only this one type of gas oil will be available from fuel distributors, and, as a result, gas oil ordered for heating fuel could also contain 7% FAME. Working on gas oil installations?

• All existing oil storage tanks should be cleaned internally • Seals and pipes should be checked and replaced, if necessary, with biofuel compatible ones - a powerful solvent, biofuel can attack existing seals • Filters and pumps should be checked to make sure they do not become clogged by residual deposits being flushed through the system For information refer to the guidance note issued by OFTEC, the Federation of Petroleum Suppliers and the Industrial and Commercial Energy Association. www.oftec.org

16 | Oil Installer Spring 2011

Lose Inches...

Lose Inches...

... ... Save Save Pounds.

Pounds.

With gardens getting ever smaller and customer expectations getting ever bigger, when it comes oil storage tanks, size really With gardens getting ever smallerto and customer expectations does matter. getting ever bigger, when it comes to oil storage tanks, size really does matter.

Slimmer tanks, mean reduced installation costs, easier handling reduced base requirements andreduced less timeinstallation on site. Losing can save you Slimmer tanks, mean costs,inches, easierreally handling reduced £££’s. base requirements and less time on site. Losing inches, really can save you £££’s.

That’s why today’s Harlequin Bunded Tank range includes no fewer than 4 different Slimline available in aTank choice of capacities 650than litres4 That’s why today’smodels, Harlequin Bunded range includes nofrom fewer to 1,300 litres. different Slimline models, available in a choice of capacities from 650 litres to 1,300 litres.

For ease of installation, 650 and 1,000 litre capacity models are narrow ENOUGH THROUGH A STANDARD THE

For easeTO oflT installation, 650 and DOORWAY

1,000 litreWHILST capacity modelsLITRE areCAPACITY narrow model isTO thelT largest capacity Slimline BundedWHILST Tank available from anyCAPACITY plastic ENOUGH THROUGH A STANDARD DOORWAY

THE

LITRE tank manufacturer. model is the largest capacity Slimline Bunded Tank available from any plastic tank manufacturer.

To see the UK and Republic of Ireland’s biggest range of Bunded Slimline Tanks visit Harlequin Online at www.oil-tanks.co.uk or To see for the yourself, UK and Republic of Ireland’s biggest range of Bunded Slimline contactfor youryourself, local Harlequin Area Sales Manager.

Tanks visit Harlequin Online at www.oil-tanks.co.uk or contact your local Harlequin Area Sales Manager.

HARLEQUIN OIL TANKS from Clarehill Plastics Limited 21 Clarehill Road Moira County Armagh Northern Ireland BT67 0PB HARLEQUIN OIL TANKSW:from Clarehill Plastics Limited E: info@clarehill.com www.oil-tanks.co.uk 21 Clarehill Road Moira County Armagh Northern Ireland BT67 0PB E: info@clarehill.com W: www.oil-tanks.co.uk

Tank News

Fixed price tank service Gloucestershire based Oil Tank Supplies, manufacturer and supplier of new and reconditioned storage tanks and ancillary equipment, has launched OTS Tankcare.

a cost proposal for an on-going planned preventative maintenance service agreement. There is no obligation to use OTS and clients can simply implement our recommendations by using their own resources or pass these over to their existing service support providers.” www.oiltanksupplies.com

OTS Tankcare provides technical advice and carries out preventative maintenance.

“The basic service comprises a site visit and inspection of the client’s storage tank,” explains OTS support manager, Darrin Francis. “This covers fuel sampling, analysis and a tank status report for a fixed fee of £85 plus VAT. Depending on the findings the report will recommend follow up actions and advice for immediate remedial action, together with

Carbery recycles Clonakilty based Carbery Plastics has recently launched plans to build a new factory to cater for its expansion to EU markets. The company has spearheaded new production techniques which use recycled plastic to make compost bins, fuel bunker stands and radon sumps. Gearóid Buckley said: “ Instead of disposing of waste plastic product, we are able to grind it down and use it for new products. Our ability to manufacture high quality products from recycled plastics has given us a competitive advantage which has aided our distribution in the UK, Spain, Cyprus and many other countries.”

Gearóid added: “We do not use recycled plastic to make oil tanks, as regrind plastic is unsuitable for their manufacture. Our oil tanks are produced from virgin material and pass strict EU quality checks.” www.carberyplastics.com

NO GIMMICKS − NO GIVE AWAYS...

JUST GOOD IDEAS AND VALUE FOR MONEY TANKS ENVIROSTORE IS PROUD TO ANNOUNCE INNOVATIVE NEW PRODUCTS FOR 2010 Contrary to popular belief, great ideas don’t simply appear out of thin air. The great ideas which appear at Envirostore are born from years of experience manufacturing tanks, utilising traditional skills and blending them with challenging thinking and innovative use of materials and technology. The result is the Envirostore range of fuel tanks - designed for the future to deal with today’s storage problems.

STORE pic d wtg !!

TANK EXPERIENCE • TANK IDEAS •

NEW

TANK INNOVATION

UK Sales

07540 - 299917 Unique rear filling point and inner spill tray to fuel dispensers

www.envirostoreuk.com 18 | Oil Installer Spring 2011

Inner spill tray UNIQUE TO ENVIROSTORE

telephone

00353-41-686-2968 fax

00353-41-686-2969

email: envirostore@yahoo.co.uk

Hot Technical Topics Space heating zones – the facts OFTEC’s technical department is now processing a high number of enquiries concerning the revisions made to building regulations in October 2010 In particular, the space heating zone requirements of the Domestic Building Service Compliance Guide (DBSCG) has been a popular topic of enquiry amongst system installers in England, Wales and Jersey. The DBSCG is a second tier document to building regulations approved document L1, and requires - where space heating is provided - the system to be divided into a minimum of two heating zones, each with independent temperature interlock.

The regulations apply to new systems in new and existing dwellings with a total useable floor area up to 150m2. Work involving just boiler replacement is exempt from having two space heating zones where the floor area is below 150 m2.

An amendment has been published for OFTEC Technical Book 4 2010 Edition, which is available to download, free of charge, from www.oftec.org Copies of all the approved documents, including the Domestic Building Services Compliance Guide, can be downloaded free of charge from http://live.planningportal.gov.uk/

Requirements clarified OFTEC’s technical department has been seeking clarification from Communities and Local Government (CLG) on the use of flue and hearth data plates and the definition of a ‘bathroom’ This follows the release of revised building regulations for England and Wales in October 2010. With advances in flue systems, and the versatility of balanced flue liners, OFTEC now advise technicians that flue and hearth data plates are required where balanced flue liners are installed.

The Domestic Building Services Compliance Guide does not require thermostatic radiator valves to be installed on radiators within a ‘bathroom’. However, as approved document L does not provide a definition of a ‘bathroom’, CLG have confirmed that the definition in approved document F, which covers ventilation, has been adopted. It states “bathroom is a room containing a bath or shower and, in addition, can also include sanitary accommodation..”

A win for Worcester Worcester, Bosch Group won Best Technical Support at the 2010 OFTEC awards. The company picked up the award for its commitment to providing support to Colin Simpson and Brian Murphy with installers across the country. Its dedicated Worcester’s award-winning technical team technical team consists of 37 advisors, who take in excess of 2,000 calls a day. Technical support manager, Colin Simpson, who collected the award said: “We’re delighted to receive this award. One of our priorities is the support we can offer our network of installers and this award is the latest testament to that. We are passionate about quality and reliability and our department is extremely well equipped with a state-of-the-art telephone system, which complements our team of exceptionally skilfull technical support advisors.“ www.worcester-bosch.co.uk

Spring 2011 Oil Installer | 19

Boiler News

Warm glow as UK family company strides into the future…

W

armflow – the familyowned Northern Ireland

based oil fired boiler manufacturer – recently celebrated its 40th anniversary.

As a family run company the “Support local business” mentality and the close family culture extends throughout the 100+ workforce at one of the most fully automated and technically-advanced oil boiler production facilities in Europe.

Several years ago, management at the Lisburn plant took the courageous decision to invest many hundreds of thousands of pounds in cutting edge robotic technology – an investment that has certainly paid off in terms of consistent product quality, manufacturing capability and a solid reputation throughout the industry.

The high-tech facility now has the capacity to manufacture in excess of 60,000 units per year. Warmflow has a nationwide sales coverage – throughout Great Britain, Northern Ireland and south of the border in the Republic – complemented by a carefully established, comprehensive after-sales service for installers and the end-user.

The fully-automated oil boiler production line at Warmflow’s Lisburn manufacturing plant

20 | Oil Installer Spring 2011

Customer partnership The secret of Warmflow’s success has been to listen to its customer base and respond accordingly – designing, manufacturing and supplying products which are needed by the market. And it is this customer partnership policy that has brought the company unscathed through the recent downturn in the economy.

Rather than scaling down operations, Warmflow has decided to invest even further in the business and to diversify into unvented cylinders – a product range which the company is about to launch.

During a guided tour of the futuristic manufacturing facility, Warmflow’s national sales manager, Phil Craggs, told Oil Installer: “Warmflow is extremely proud to be a successful British manufacturer. As we begin to roll out our new range of in-house manufactured unvented cylinders, we are a company which is actively investing in technology for the future. After a long period of research and development, the cylinders are now being manufactured to the same exacting standards as our high quality range of oil fired boilers.”

The Warmflow headquarters – home to some of the industry’s most advanced robotic production equipment

Full production Warmflow’s cylinder manufacturing facility is now in full production and the company’s first stainless steel unvented cylinders will be in stock at its distribution centre in Telford, Shropshire, by the end of February.

The established Warmflow oil boiler range consists of band “A” condensing boilers with an output ranging from 14kw to 44kw. They are available as heat-only, pumped, system and combi models, in either boiler house, white case indoor or “kabin pak” outdoor versions.

“Our flueing system is one of the most advanced available,” continues Phil Craggs. “All balanced flue systems – either horizontal or vertical – are plastic, which makes them extremely versatile and allows maximum installation flexibility. We also offer two vertical balanced flexi systems which are manufactured from plastic materials.”

Since its incorporation in 1970, Warmflow has never been a company to stand still. “This is due to our policy of continuous inward investment, our innovative R&D department, and

our determination and ability to adapt quickly to market demands,” adds Phil. “We are acknowledged within the industry as being a forwardlooking company, offering a high quality range of products at extremely competitive prices.

We have thrived over the past four decades in a fiercely competitive market place – and we are now seen as one of the leading players in the heating industry.”

Stringent quality control is a top priority throughout Warmflow’s production processes

wake up to

warmflow...

W 10 NE 20 R FO

Introducing the new and improved 2010 range Oil Fired Condensing Boilers Featuring: NEW NEW NEW NEW NEW -

All plastic balanced flue systems Installation friendly internal plumbing Boilerhouse HE Models Plume Kits Low Pressure Switch in all Combi Models

Maximise the sun’s energy with Warmflow Solar NEW - Range of Solar Collectors & Thermal Systems

Call us today on 01952 607750 to find out more Warmflow, Unit 13, Hortonwood 32, Telford, Shropshire TF1 7EU Web: www.warmflow.co.uk

Boiler News

Mistral reports NOx levels below 60mg/kw/hr on its new range of boilers

Low NOx boilers

Condensing in Jersey

Mistral Boilers has launched a complete range of low NOx boilers

High efficiency condensing boilers must now be used for all new and replacement boiler installations in Jersey.

The specification for heating systems on the island changed with effect from since January 1st when new building regulations came into force. Jersey has now adopted a second tier document entitled the Domestic Building Services Compliance Guide, which contains similar legislation to England and Wales. www.planningportal.gov.uk/uploads/ br/domestic_building_compliance_guide_2010. pdf

Following extensive development, the range is designed to meet the exacting demands of the continental boiler market, and offers model outputs from 15 – 68kw. A blue flame burner provides for clean, soot free operation and can be operated using multiple types and blends of heating oil. The new Mistral range offers boilers with NOx levels below 60mg/kw/hr, compared to the average rate of 200mg/kw/hr normally found on boiler models. www.mistralboilers.com

Euro Star on the right track TR Engineering has launched a range of quiet high efficiency boilers utilising specially matched Riello burners The models of the SEDBUK A rated Euro Star - internal kitchen/utility, external and wall mounted - have efficiencies in excess of 90%. A combination version is to follow.

The baffle system and secondary heat exchanger, cools emissions so that latent heat is returned to the system to enhance performance while reducing CO2 and NOx emissions.

The system model is complete with circulating pump, safety valve, automatic air vent, pressure gauge and expansion vessel. A combined secondary heat exchanger means there is no need for water seals or pipes to connect two heat exchangers. Accessories include 600mm and 1000mm balanced flue kit options. A comprehensive two-year warranty is Euro Star servicing is facilitated via a panel on the offered with a 5-year cover on the heat exchanger. front of all models Director Peter Beighton said: “Our relationship with Riello has secured a superb combination of quality in production with optimum performance of the burner.” www.trianco.co.uk

MAKING MODERN LIVING POSSIBLE

Danfoss would like to introduce the new Burner Components Newsletter with up-date information on their products. It will be issued quarterly with the first edition available now at burner.danfoss.com

www.danfoss.com 22 | Oil Installer Spring 2011

AGA energy management

VAT reminder still 5% for heating controls and oil

Last year AGA Rayburn opened the UK’s first Home Energy Management Centre The Centre acts as a one stop shop for installers, self-builders, architects and homeowners to find out more about renewable energy and energy management in the home. The Centre demonstrates how different types of heating and renewable energy products can be linked to the prize winning Eco-Connect system. www.agarangemaster.com

Centre attractions: See Eco-Connect, the Rayburn 680KCD oil-fired central heating range cooker and AGA’s Minsterley and Fusion stoves on display

Scottish efficiency - boiler scrappage The Scottish private landlords’ boiler scrappage scheme is still in operation. Introduced in late 2010, the scheme enables eligible landlords to claim £400 off the cost of a new boiler.

Boilers eligible for the grant are those with a G rated efficiency (of 70% or less) which must be replaced by a boiler recommended by the Energy Saving Trust. Full details of the scheme, which is on a first come first served basis, can be found at www.energysavingtrust.org.uk/scotland/Scotland.

OFTEC estimate that there are over 93,000 households in Scotland which use oil heating; the scheme could benefit tenants by reducing fuel bills by up to 25%.

e h T

With the recent increase in the standard rate of VAT from 17.5% to 20%, don’t forget that VAT on energy efficient items such as heating controls remains at 5%. The rate of VAT on heating oil for domestic use has also stayed the same at 5%. Further information on VAT rates can be found on the HM Revenue and Customs website at www.hmrc.gov.uk.

Frozen condensate pipes?

Oil Installer would be interested to hear from installers who produced literature to help customers overcome the above problem. Email your top tips for solving frozen condensate pipes to jane@oilinstaller.co.uk.

e g n a R t c e l Se

Free Pre-noon Next Working Day Delivery*

Kits available from £75 +VAT

Great Prices Fantastic Service Free Spares Magazine 01388 760333 Ͷ sales@hwos.co.uk Ͷ www.hwos.co.uk Spring 2011 Oil Installer | 23

Training - belt tightening, challenges and issues

Training gets tough Oil Installer spoke to training providers across the country to see how the industry has fared over the last year and whether any have been affected by recent changes to the structure of OFTEC courses Affected by the economy According to Phil Stanley, Grant UK’s training manager: “We have seen a downturn in OFTEC training and assessment; numbers dropped significantly, immediately following the financial crisis in 2008. They picked up a little in 2009 and remained steady in 2010 but not reaching the levels of pre 2008. It seems companies aren’t getting as many staff re-assessed as before and are managing with fewer registered engineers.” The situation is similar at the Grimsby Institute explains James Branney, head of the school of plumbing, gas and electrical installation: “Training in general has been steady throughout the academic year so far, but oil specifically has slowed down with only four candidates since September 2010. We feel that the economic climate is affecting all training but hope that our bigger renewables offering later in the year (biomass and solid fuel in March, ground/air source heat pumps, grey water recycling and rain water harvesting in September) will attract new custom.” At EOGB Energy Products sales and marketing director, Stewart Binnie reports: “We’ve only been up and running for a year but its going OK and we’re filling about one OFTEC course a month with 7 or 8 people.

We would like to do more but suspect that’s all there is.” At Worcester Bosch however, it has been a very different story: “We’ve had another exceptional year, only hampered by the bad weather in January 2011 and December 2010. The number of installers attending courses remained constant throughout the year,“ tells training manager, Phil Bunce. Mike Kiddie, training manager for AGA Rangemaster also had positive news: “Training has been steady towards the end of 2010 but is already extremely encouraging for the first quarter of 2011.” Training numbers have increased at Firebird. National sales manager, Barry Bryndilsen believes this is due to: “A significantly greater awareness of the product range. Over the last year, we feel that belt tightening has reduced the level 24 | Oil Installer Spring 2011

of courses being undertaken with specialist training providers. However, manufacturers seem to be handling a similar number of courses. In fact, with the recent introduction of our mobile demonstration/training vehicle, we’ve taken our training to a wider audience in 2010.”

Renewable training on the up A number of the training providers offering OFTEC courses also offer courses in renewables technologies, which on the whole, are proving very popular.

In addition to its own renewables product training courses, Grant UK offers LOGIC courses in solar thermal and solar photovoltaic (PV), (run in conjunction with GTEC Training). Phil Stanley explains: “Four years ago we had a lot of interest in solar thermal courses. This has tailed off in the last year but has more than been replaced by solar PV - we’ve been inundated with training requests.” At BPEC, whilst overall training numbers have remained the same over the last year, business development manager, Paul Cullen reports: “A steady increase in the amount of people training and up-skilling in renewable technologies, probably due to initiatives such as the Feed in Tariffs (FiTs), the revision of the Microgeneration Certification Scheme (MCS) and the forthcoming Renewable Heat Incentive (RHI).

It’s also possible that the recession and downturn in work has meant that plumbers and heating engineers have started to diversify into the renewable technologies.”

Worcester offers training in solar thermal, ground source heat pumps, air to water and air to air heat pumps. According to Phil Bunce: “Training in the area of renewable technologies is very popular and also on the increase, partly due to interest in the RHI.” The NICEIC also offers training in solar thermal, solar PV and heat pumps and agreed: ”As more and more people become aware of the benefits surrounding these systems, we’re seeing the uptake on these courses improving nationally, week on week.”

Whilst Coventry based Xtra Skills is offering training in renewables there was, “very little or no uptake in 2010.” Centre manager, Jo Duffty, however, “remains optimistic that the 2011 FiTs will change the situation.”

Surprisingly, whilst a number of boiler manufacturers noticed a significant number of oil candidates had returned to do renewable training the same could not be said for the training centres, who reported little or no uptake in renewables from oil installers. At Worcester, 40% of renewable candidates had also taken an oil installation course, whilst at Firebird this figure was closer to 80%. National sales manager, Barry Bryndilsen believes: “As oil boiler customers,

they’re aware of Firebird’s expanding product portfolio and are looking to increase their own businesses by offering renewables in conjunction with our oil boilers.”

All change at OFTEC Within the last six months OFTEC has updated both course materials and technical documents, prompting a mixed reaction from training providers. The changes have been welcomed at Worcester: “The course and assessment procedures have improved making the courses more robust. The only thing we would improve is the need for more clarity from OFTEC on the pre-requisites required by candidates,” states Phil Bunce.

James Branney agrees: ”The practical changes are a vast improvement.” On the flipside, several companies have complained about the resulting increase in paperwork.

EOGB’s Stewart Binnie told OI: “We can’t get the information on CD so now have reams of paperwork and can’t just print off what we need. The leaves also fall out of the training books.” A spokesman for NICEIC added: “Whilst most people acknowledge the assessment has improved in content, its delivery is still quite poor, in particular the way paperwork is still posted to them (not supplied on a disk as they were informed it would during its development) and the structure of the papers. Jo Duffty agrees: ”The removal of the CD and printing option by the centres, along with the removal of the £200 incentive for new OFTEC registration seems a little short-sighted.”

Newly appointed OFTEC training manager, David Knipe, responded to the comments saying: “I’m aware that there have been changes to the assessment materials over the last few months. These have helped make the assessment process considerably more robust, as well as meeting the requirements of the United Kingdom Accreditation Service (UKAS). Feedback from the assessment centres has generally been positive, however I take on board the comments regarding the quantity of paperwork involved, and this is something that I am currently investigating. There will be no quick fix as we need to get any changes right first time, but it is hoped that before too long we will reach a solution that is agreeable both to UKAS and to the assessment centres. Looking ahead in the short to medium term we’re looking to introduce a scheme to cover commercial oilfired heating systems, and one of the longer term aims is to look at the integration of solar powered and oil-fired systems. I am sure that there will be many issues to be faced over the next year, but I am confident that by working closely with the centres we will be able to overcome these challenges.”

Xtra Skills A NEW OIL ASSESSMENT CENTRE ‘SERVING THE MIDLANDS AND BEYOND’

‘PRICE PROMISE’ Xtra Skills aims to match or beat any genuine quote, plus 5% discount off your next course with us

OFTEC courses: 101, 105E, 600A and (coming soon) 102 Gas, electrical, water and renewable courses Pathway to gas: specialist in courses for oil technicians wanting to work in the gas industry

• • • • • • • • • • • • • • • • • • • • •

Introductory Gas Training Courses (Commercial, Domestic & LPG) ACS Domestic Core & Appliances ACS Non-Domestic Core & Appliances ACS Commercial Catering, Mobile Catering & Appliances Swimming Pool Boilers ACS LPG Core & Appliances (incl Boats, RPH, LAV, PD, Caravans) LPG Generators Combustion Performance Analysis OFTEC Oil Assessment & Training (OFT 50, 101, 102, 105e, 600a) Un-vented Domestic Hot Water Legionella Water Regulations APHC Sanitation & Solid Fuel Courses Gas Supervisor Courses Electrical Part P City & Guilds Electrical Courses (eg: 2382, 2377, 2391) Fire Alarm BS5839 and Security Lighting BS 5266 CSCS (Construction Skills Certification Scheme) On-line Tests Energy Efficiency Renewable Energy Courses Courses Designed for Specific Needs

Discounted introductory offers and residential packages

02476 555944 6 Napier Street Coventry CV1 5PR info@xtraskill.com www.xtraskill.com

Xtra Skills uses Grant boilers

Contact Carmen at: SOUTH WEST PENINSULAR TRAINING LTD Westover Trading Estate Langport, Somerset , TA10 9RB Xtra Skills supports the Prostate Cancer Charity

Fax: 01458 253445 Tel: 01458 253493 Email:info@swptraining.co.uk www.swptraining.co.uk

Training is not a pre-requisite for assessment

Spring 2011 Oil Installer | 25

Training AGA positive

New look BPEC

The 2010 OFTEC assessment structure has been well received by candidates from the AGA Training Centre. Centre manager, Mike Kiddie reports: “Many candidates have commented that the assessments now have greater relevance to their activities in the field. They particularly like the way they are more targeted at specific areas of work.“ mkiddie@agarangemaster.co.uk

BPEC has started the year with a brand and image overhaul, launching a new website at the beginning of January.

The new site allows users to purchase manuals and download centre guidance documents and marketing materials. Business development manager, Paul Cullen said: “We’re very pleased and excited with the new look, which extends from the new website across all BPEC marketing and promotional literature. We believe the fresh and clean design and the enhanced website will be well received by customers.”

Document F of the Building Regulations has been revised; in response, BPEC has developed the first generic training course to enable operatives to comply. Jon Hill of Polypipe produced the training materials, Paul Cullen commented: “We’re very grateful to Jon, TEHVA and Polypipe for help with this project.”

Course manuals, centre guidance documents and delivery materials are now available at www.bpec.org.uk.

L-R AGA training instructor, Phil Mansell, undertaking the OFTEC 102 vaporising appliance assessment with engineer, Carl Hipperson

Registration discount from CMAT Candidates taking the OFTEC oil assessment for the first time with Central Midlands Assessment Training Centre (CMAT) will receive discount towards OFTEC registration. CMAT’s oil training centre, located just five minutes from Junction 11 of the M42, is sponsored by Grant UK and offers MOT style certificates for OFTEC oil assessments, domestic and commercial gas and LPG. www.cmat-ltd.co.uk

26 | Oil Installer Spring 2011

PTC plus The Professional Training Centre (PTC) in Essex has incorporated BPEC’s gas ACS assessments to its offering.

These assessments now join the current portfolio which includes: OFTEC, Part P electrical competency, water regulations, energy efficiency and renewable awareness.

Having recently completed a multi-million pound investment in new, state of the art facilities, the PTC is now developing renewable energies and environmentally sustaining technologies. www.theptc.co.uk

Lecturer, Simon Butcher with curriculum manager, Roy Treloar

New Piper MOT

Winning West Suffolk

Piper is now offering MOT style courses in OFTEC oil, renewables, ACS, gas, LPG and electrics. Qualifications can be renewed up to six months before they are due to expire, allowing installers to fit courses around their workloads. 01322 662180

Apprentices from the School of Building Services at West Suffolk College won three of the nine awards presented at the East of England Building Services Training Awards last October. The ceremony took place at the Imperial War Museum in Duxford and the awards were presented by Battle of Britain veteran, 91 year old wing commander Tom Neil DFC AFC. www.westsuffolk-ac.co.uk

Spring 2011 Oil Installer | 27

Training 100% at Easy MCS Microgeneration Certification Scheme (MCS) accreditation specialists, Easy MCS, has recently achieved a 100% pass rate, prompting positive feedback from other companies. Chris Kulski, CORGI’s MCS scheme manager commented. “So far, all of the installation companies that have applied to CORGI MCS after receiving support from Easy MCS, have been of the highest standards.� Easy MCS works closely with all of the MCS bodies and the leading manufacturers for MCS accredited technologies. www.easy-mcs.com

L-R Thomas Farquhar, Easy MCS sales manager with fastest ever MCS accredited installer, Bryan Jones, Total NRG, who managed to achieve the certification within two weeks

Trianco slashes prices Trianco Training Services has slashed the price of its OFTEC combined course. Until April 2011 the 101/105E/600A renewal course can be taken for ÂŁ400 + VAT. Engineers new to the oil industry will also benefit, paying just ÂŁ490 + VAT for four days training and assessment, including one day Burner Training. Training manager, Graham Ward comments: ‘We have always strived to offer exceptional value for money training courses and in these recession hit times our customers are increasingly aware of the overheads imposed on their businesses. Becoming trained and qualified to work with oil has never been so affordable.â€? www.triancotraining.co.uk

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28 | Oil Installer Spring 2011 $1*/2 )(% LQGG

CCTS commercial Belfast based CCTS now offers the OFTEC 102 vaporising course and is aiming to offer the first OFTEC 107 commercial oil training course by the end of the year. Gerry McManus, senior partner, CCTS, is on the OFTEC Commercial Committee and is working closely with them to establish the syllabus and assessments for the new 107 course: “With a wealth of experience, we’re aiming to be the first training centre to run this course. Our training centre covers all Ireland and has a very high success rate.” www.cctrainingservices.com L-R David Blevings with Gerry McManus and CCTS trainer, Richard Morton

Steve Willis extends Steve Willis Training Centres has extended its Burgess Hill facility in West Sussex and now offers an enhanced programme of short courses. In addition to bespoke training, courses on health and safety, fire awareness, manual handling, working at heights and emergency first aid are available. Demand for level 3 apprenticeship programmes has far exceeded expectations. Technical director, Adam Dodson said: “The increase in both applicants and businesses looking for an apprentice has seen in excess of 90 young people, all employed, enrolled on work based learning apprenticeship programmes in gas, electrical and plumbing.”

01444 870860

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Spring 2011 Oil Installer | 29 3151 AZ Rakete engl 09 08.indd 1

30.09.2008 14:27:17 Uhr

Installer profile - Richard Thwaites, Cumbria

Seeing stars Following his success at the 2010 OFTEC Awards for Excellence, OI caught up with double award winner, Richard Thwaites, to talk about his work ot one for the limelight, Richard was a little surprised to be nominated for three awards and to win two of them; Oil Tank Installer and Oil Cooker/Stove Installer but said: “It was a nice honour and good to be recognised for the work I do.” He also added: “It was nice to be greeted on arrival

by Jeremy Hawksley and Lorraine Taylor, who both made me feel very welcome and definitely more at ease.“

N

Based in Appleby, Cumbria, Richard has singlehandedly built up a client base of nearly 300 customers over the last 18 years, working in a 50 mile radius throughout Cumbria and the Yorkshire Dales. As a Rayburn Guild engineer, operating in a largely rural area, the majority of Richard’s work is concentrated on installing and servicing range cookers. He became OFTEC registered 7 years ago and is also HETAS registered. Although his company, R T Thwaites, does not have a website, Richard is listed on Rayburn’s website but is in the enviable position of being “busy enough without online enquiries.”

A busy time Winter is Richard’s busiest time and when OI spoke to him in December he was doing 65 hours a week over 7 days. “It’s been

Hard at work; servicing a Rayburn

extremely cold and I have attended my fair share of break downs. People also get very worried in the run up to Christmas about their cookers and want to make sure that they’re functioning well and can cope with the demands of a Christmas dinner.” In readiness for next winter, Richard has ordered a four wheel drive van to help him cope with the extreme conditions, which have been particularly treacherous in his area over the last few months.

Looking ahead

Richard’s encore, picking up his award for Oil Tank Installer of the year from Titan Environmental’s Philip Browne

30 | Oil Installer Spring 2011

With renewables set to play an important role in the heating industry, Richard has looked at the possibility of branching out, but has been put off by the prohibitive costs. “Unless I get help with the funding, I won’t be able to do the Microgeneration Certification Scheme as it’s just too expensive. I would be happy to do it in the future but it depends on government schemes and the provision of funding for both installers and householders. If biofuels come on board, I may go down that

route but we will have to see what happens in March.” In the meantime, Richard does all solid fuels and “installed a lot of wood burning stoves two years ago when the price of oil was high.

However now the price of oil has come back down I’m doing noticeably less.”

With the servicing work due to tail off in March, Richard is set for a busy summer of installations. Whatever the weather, whatever the job, Richard enjoys his work: “After all I wouldn’t do it if I didn’t,” he adds.

Got something to say or celebrate about the industry?

If you would like to appear in an installer profile, please email jane@oilinstaller.co.uk

Gallery

Tanks - foxy issues, condemned and replaced

Committing to the future

Hollie Smith from Custom Heat in Rugby sent in the three photographs below.

Asked to give a new boiler quotation recently, we inspected the whole system only to find its tank concealed behind conifer trees and a boundary wooden fence and, sited directly on top of soil. Fox holes underneath the tank had caused it to lean.

Foxy issues

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Not only was the brick pier leaning forwards, the slats which formed the tank base had big gaps. And to top it all off, the tank’s installer only buried the oil line beneath a smudge of cement. We hope there isn’t much rain down the mud bank!

Condemned

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One of our engineers found this tank on a standard boiler service. We advised the customer of its defects and a replacement has since been installed.

Replaced

Spring 2011 Oil Installer | 31

Products & Services Uplifting theft protection Anglo Nordic’s oil anti theft alarm activates if anybody tries to access a tank’s fill cap or vent, giving off an audible and visual alarm. It comes with a remote control to arm/ disarm and, if noises are heard, there is an emergency button enabling the owner to activate its siren.

On certain installations it can be a problem to install a traditional oil reservoir oil lifter. The Oilman pump has a smaller suction lift than an oil lifter but can pump up 16 metres direct to an appliance. The energy efficient unit only pumps when the appliance is running; when a drop in pressure is detected in the supply line a pressure switch turns on the pump. This pump does not require a return line to be taken from appliance back to tank. At up to 30 l/hr output, the Oilman is ideal for the domestic/light commercial market with other models available for the commercial market.

With oil theft on the increase, the police have suggested the use of deterrents

sales@anglonordic.co.uk

Mitusbishi – power Catalogue discount from above Several new products have been added to the new OFTEC Direct catalogue including a Teddington fire valve tester, a waste oil tank and a choice of oil extraction pumps.

OFTEC Direct offers relevant products for anyone working in the oil heating industry, with discounts for OFTEC registered technicians. www.oftecdirect.com.

Claim 10% off a Testo 308 Digital Smoke Tester M/276 ordered before 31st March.

Normally £324, now priced at £291.50!

An Anglo Saxon church in Buckinghamshire has invested £50,000 in Mitsubishi Electric’s solar photovoltaic (PV) power generating panels. All Saints Church at Wing with Grove now has 54 PV panels installed on the nave and south aisle roofs which installers, Freewatt, have cleverly hidden from view behind the church’s parapet. Keen to support the Church of England’s national environmental campaign Shrinking the Footprint, the church will benefit from an annual income of around £3,000 under the government’s Feed-In Tariff. www.mitsubishielectric.co.uk/pv A unique straw bale house in the French Lot region owned by a Sheffield couple is benefitting from an 8.5kW Ecodan ® air source heat pump.

The unit sits on a covered terrace, supplying heating to the ground floor via an underfloor heating system. www.mitusbishielectric.co.uk/domesticheating

A great save on fuel

Plumbfix century - 100 counters

The Fuelcard Company has launched a fuel card that it says will help small van and car drivers save cash on fuel. The Fleetmate card aims to combine competitive bunker pricing on the Keyfuels network, with pump prices at new retail sites. The firm will add some 1,500 new retail fuelling sites to the 2,500-site MyFuel network. This should give drivers more opportunity to shop around for the lowest fuel prices and managers more opportunity to monitor and manage fuel buying. www.fuelcardcompany.co.uk

Plumbfix’s 100th trade-only counter has opened in Leamington Spa, less than a year after the first counter’s launch. The trade-only counters provide the same low fixed prices and industry-leading availability already offered by the next day delivery service, but with the ’same day’ convenience of a local merchant, says Plumbfix. Located next to Screwfix branches, the counters are open six days a week and operate an express collection service, allowing plumbers to order and pay for goods using the Plumbfix telephone service, and then collect them from the counter 15 minutes later. www.plumbfix.com

32 | Oil Installer Spring 2011

Passing the test Anton supplies hand-held test equipment to the HVAC industry which is designed to combine quality and affordability. The company says its award-winning Sprint V range of flue gas analysers simplifies the work of the heating engineer, is easy to use and complies with current legislation. Anton also has a range of accessories for OFTEC oil engineers including, oil-commissioning kits, gauges and smoke pumps. www.anton-group.com

Racing ahead: Anton’s Sprint V oil kit for flue gas analysis

Who’s BOSS? PTS has launched the stainless steel BOSS indirect vented cylinder - the first of its type for domestic hot water systems. With increased prices for copper, this paves the way for increased use of stainless steel. The 1040 x 450mm dia cylinder is fully insulated to reduce heat loss, as well as having BS standard connection centres with 22mm compression fittings and an immersion boss for easier installation. www.ptsplumbing.co.uk The stainless steel BOSS indirect vented cylinder - already specified for Part L of the latest Building Regulations

A Peerless service Flowtech Controls, part of the Peerless Group, has scooped an international award for its carbon monoxide and combustible gas detection system for residential properties. In the event of a leak, the system alerts residents and shuts off gas supply.

All machined parts for Peerless Gas Controls are now manufactured in the UK. New machinery manufactures turned parts as stand-alone products at a price in line with what a company would expect to pay for those produced in India or China. Flexible with volumes, the company will not turn small orders away and goods can be seen before payment is made. www.peerlesscontrols.com

Simon Simpson, commercial director of Flowtech Controls receives the award from Suzi Perry, television presenter

Servicing aid Dualx oil boiler combustion cleaning products are designed to remove deposits fast and effectively, right down to the metal. Burton-on-Trent service engineer, Phil Jenning, says: “I was very sceptical about Dualx’s claims but having used it on various boilers I now find it an indispensible tool. It has astounding results and saves me time and effort. It does what it says on the pack and I won’t go servicing without it.”

Its manufacturer reports that Dualx can get into awkward places, neutralise harmful acid, increase efficiency and potentially extend boiler life, saving on masks, filters and brushes as well as cutting exposure to harmful dust. www.dualx.co.uk

Made in Wales A new Snugburner is now being manufacturing in North Wales. Managing director Barry Charman said: “We’ve completely redesigned the burner, that fits most AGAs plus the small 200 series Rayburns, using our own PCB to control efficiency.

With a 0.25 nozzle the burner is quieter, yet achieves full heat in far less time than the obsolete wick burner and, it can be timed like the central heating boiler.” www.snughomecookers.co.uk

The black bolt-on can be colour matched

Spring 2011 Oil Installer | 33

Legal Revoked registrations The registration of the following was revoked for not rectifying noncompliant works as part of a routine inspection Gary Stevenson Gemini Plumbing Services C7857 David Martin-Lloyd Martin Lloyd P & H C5743 Chris Hughes Dragon Plumbing C6985 Revoked for not complying with rectification notice issued as part of investigation from a consumer complaint and barred from OFTEC for two years Sean Burchfield C7562 Revoked for not complying with rectification notice issued as part of investigation from a consumer complaint.

Rod Pilcher The Boilerman C7107

Formerly manufactured by

Thermostatic Fire Valve (TFV) If you take pride in your work, you’ll only want the best capillary fire valve available – the one that guarantees more safety, flexibility and reliability with less hassle. That fire valve is made by FuelStop.

• The only capillary fire valve to meet BS 5410 part 1

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• Suitable for up to 5 bar of incoming fuel pressure

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• Easy to install

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34 | Oil Installer Spring 2011

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