25th Annual OLA Golf Classic
August 7, 2025 / Mallard Creek Golf Club (Columbia Station) / PAGES 32-33
2025 Annual Snow & Ice Management Clinic
August 27, 2025 / St. Michael’s Woodside (Broadview Heights) / PAGE 21-22
RYAN DRAKE
J.F.D. Landscapes, Inc.
This month marks the end of an era – and what an era it has been – as we say “Happy Retirement” to our very own Sandy Munley, who has led the Ohio Landscape Association (OLA) with unmatched dedication for over 30 years.
When I first joined an OLA committee in 2019, I’ll admit, I thought about one day serving on the board – maybe even as president. But never did I imagine I’d be stepping into that role just as Sandy was stepping away.
From my earliest memories, Sandy was synonymous with the OLA. With my dad involved in the association, I grew up hearing her name and seeing her in action – whether it was on an H2B trip to D.C., at a golf outing, at an educational event, or during a powerful recollection of 9/11 from Capitol Hill. For me, and for many of us, Sandy has always been with the OLA.
She’s seen this organization through humble beginnings – no office, meetings in hotel that ran late into the night – to what we are today: a strong, structured, and respected association
with dedicated office space and board meetings that actually end on time. Through it all, Sandy has been the constant.
Sandy’s impact reaches far beyond that of the OLA. Thanks to Rick (OLA Associate Director), we have a glimpse of just how extensive her involvement has been:
• Member of the Nursery and Landscape Association Executives since 1993; board member for 7 years, president from 2014–2016, and most recently honored with a Lifetime Honorary Membership (May 2025).
• Served on the ALCA Board (2001–2004), PLANET Board (2005, 2012–2014), and was PLANET’s Association Executive Partner in 2005.
• Recipient of the Lawn and Landscape Magazine Leadership Award (2009).
continued on page 6
COVER: Landscape Ohio! Awards Merit Award Winner, in both the categories of Specialty Gardens and Best Use of Color, Blooming Designs.
PRESIDENT’S COLUMN
The End of an Era – Honoring Sandy Munley
PERENNIAL FOCUS
Calamintha: Calamint
FISCAL FITNESS
Timing the Market
FOR SAFETY SAKE
Running Your Equipment Safely in the Summer Heat
PLANT OF THE MONTH
Acer x freemanii: Freeman Maples
FEATURE ARTICLE
Lawn Care Payment Collection: Best Practices for Landscaping Contractors
DIRECTIONS
OHIO’S PROFESSIONAL GREEN INDUSTRY ASSOCIATION
OHIO LANDSCAPE ASSOCIATION
9240 Broadview Road
Broadview Heights, Ohio 44147
Phone: 440.717.0002
Toll Free: 1.800.335.6521
Web: www.ohiolandscapers.org and www.myohiolandscape.com
DESIGNER / EDITOR
Rick Doll
REGULAR WRITERS
Michael J. Donnellan, M3 Wealth Management
Dr. Jim Funai, PhD., Cuyahoga Community College
Shelley Funai, Stan Hywet Hall and Gardens
Ryan Drake, J.F.D. Landscapes, Inc.
Patty Lampert, Ohio Landscape Association
Bobbie Schwartz, FAPLD, Bobbie’s Green Thumb
ADVERTISING INFORMATION
Submission deadline: 10th of the month, prior to the month of magazine publication. For advertising rates and ad specs, please call 440.717.0002, or email Rick Doll Jr. at rick@ohiolandscapers.org.
Melissa Roberts 3 8 12 16 22 26 34 35
ADVERTISING INDEX
DISCLAIMER
The Ohio Landscape Association, its board of directors, staff and the editor of The Growing Concern neither endorse any product(s) or attests to the validity of any statements made about products mentioned in this, past or subsequent issues of this publication. Similarly, the opinions expressed in The Growing Concern are those of the authors and do not necessarily represent the views of the Ohio Landscape Association.
OFFICERS
President
Ryan Drake
President – Elect
Brandon Barker
Treasurer
Matt Malone
Immediate Past President
Cameron Maneri
DIRECTORS
Jeffrey Ardo
Jason Deuble, LIC, OCNT
Amy Gatoo
Fred Krause, LIC
Tom Rieder, LIC
OLA STAFF
Executive Director
Patty Lampert
Associate Director
Rick Doll
Membership Coordinator
JULY 8 (CENTRAL OHIO)
PLANT I.D. CLINIC
This Plant ID Clinic is a hands-on training opportunity for you and your crews that will cover the basics of Plant ID for plants typically used in Ohio. Plants covered include perennials, groundcovers, ornamental grasses, as well as trees and shrubs - both evergreen and deciduous. Sponsored by Willoway Nurseries.
JULY 10 (NE OHIO)
PLANT I.D. CLINIC
This Plant ID Clinic is a hands-on training opportunity for you and your crews that will cover the basics of Plant ID for plants typically used in Ohio. Plants covered include perennials, groundcovers, ornamental grasses, as well as trees and shrubs - both evergreen and deciduous. Sponsored by Davis Tree Farm & Nursery.
AUGUST 2025
AUGUST 7
25th ANNUAL OLA GOLF CLASSIC
Join us at Mallard Creek Golf Club for the OLA Golf Classic! Our golf outing was created to help generate funding for our scholarship program, targeting qualified students interested in a vocation within the Green Profession. Call the Executive Director, Patty Lampert, at 440.717.0002 *103, or email her at patty@ohiolandscapers.org for available sponsorship opportunities. See page 3233 for more information.
AUGUST 2025 cont...
AUGUST 27
SNOW & ICE MANAGEMENT CLINIC
The OLA’s annual Snow & Ice Management Clinic is a can’t miss event for any company focused on improving how they handle the “white side” of their business. This year’s speakers will be discussing contracts for owners, sales, and managers while field staff will learn about sidewalk management with hands on experience. See page 20-21 for more information.
2025
SEPTEMBER (DATE TBD)
PLANT HEALTHCARE DAY
This full-day workshop combines all aspects of Plant Health Care (PHC) for both technicians and managers, with live demonstrations of PHC techniques. Held at Secrest Arboretum, located in Wooster, OH.
SEPTEMBER 18
NE OHIO FACILITY TOUR
(Lifestyle Landscaping)
Lifestyle Landscaping sprang to life in 1976 through the creativity and vision of Don Hoffman. His a legacy of excellence in garden craftsmanship, shared with passion and integrity, continues to inspire their commitment to excellence every day. In addition to “wowing” their clients by delivering horticultural services of exceptional value, Lifestyle’s company culture is based on respect and care – encouraging, supporting, and celebrating each other – all in effort to improve themselves and their skills. Join us September 18th as we tour their facility located in North Ridgeville, OH. See page 7.
Save your seat on the bus to tour spectacular landscapes in Cleveland that will be sure to inspire you for this seasonand beyond! The tour will include a visit to the Cleveland Botanic Garden, as well as to exclusive private gardens in the Metro Cleveland area.
EVENT INFORMATION
DATE & LOCATION
AUGUST 24 - 26, 2025
TOWER CITY CENTER HOTEL CLEVELAND 24 PUBLIC SQUARE, CLEVELAND, OH 44113
TENTATIVE ITINERARY
SUNDAY, AUGUST 24: THIS IS A TRAVEL DAY ON YOUR OWN TO CLEVELAND. CHECK-IN TO THE HOST HOTEL BEGINS AT 4:00PM.
MONDAY, AUGUST 25: WE WILL DEPART EARLY AND ENJOY A FULL DAY OF GARDEN AND LANDSCAPE TOURS. BREAKFAST AND LUNCH WILL BE PROVIDED ON THIS DAY.
TUESDAY, AUGUST 26: WE WILL DEPART EARLY AND TOUR LANDSCAPES UNTIL ROUGHLY 4:00PM. BREAKFAST AND LUNCH WILL BE PROVIDED ON THIS DAY.
COST MEMBERS NON MEMBERS
07/27/25
07/27/25
REGISTER TO ATTEND BY JUNE 17, 2025
THIS CLINIC QUALIFIES FOR 16 LA CES Professional Development Hours in Health, Safety & Welfare (HSW) (applied for).
SPONSORED BY MHI Fund and RPS Regency
continued from page 3
• Honored with the ONLA Legislative Advocate of the Year Award (2018).
• Longtime advisory board member for Tri-C (since 1997), Auburn Career Center (since 2008), and previously with Medina, Portage Lakes Career Centers, and OSU ATI.
• Recipient of the OLA Lifetime Dedication and Contributions to the Landscape Industry Award (2018).
These accomplishments only scratch the surface. While this association exists for multiple reasons, it has not just endured – but thrived – because of Sandy’s relentless commitment, passion, and care. The OLA would not be where it is today without her, and we could not be more appreciative. She’s been the glue, the guide, and the heart of the OLA. Her ability to forge strong, lasting relationships is one of the many reasons she’s been so effective and beloved. Sandy genuinely cares – about this industry, this association, and the people in it. And we all feel that.
To that end, Sandy would be the first to say that none of this was a solo effort – credit goes to the office staff, vendors, and the entire OLA community. But make no mistake: Sandy’s leadership is what brought us here.
Moving forward, not having Sandy as the rock we’ve always relied on won’t be easy, but thanks to the foundation she’s built, we’re well-prepared to grow even stronger with Patty Lampert (OLA Executive Director) at the helm.
It’s an absolute honor to serve as president during this pivotal moment. Getting to know Sandy over the years on the board has been a true privilege. And now, as she transitions into her new role as full-time grandma – a role she is over the moon about – we couldn’t be happier for her.
Writing this, I realize this doesn’t feel like a goodbye. It’s more like closing one cherished chapter in the story of Sandy and the OLA. Knowing her love of the water, I think it’s more fitting to say: Bon voyage.
Thank you, Sandy Munley, for everything. Enjoy a wellearned, joyful retirement – you deserve every moment.
Keep an eye out – we’re planning a celebration to mark her retirement that you won’t want to miss. It promises to be one for the ages.
EVENT INFORMATION
DATE & LOCATION
SEPTEMBER 18, 2025
LIFESTYLE LANDSCAPING, INC.
34613 CENTER RIDGE RD. NORTH RIDGEVILLE, OH 44039
AGENDA REGISTRATION
5:00PM to 5:30PM
FACILITY TOUR
5:30PM to 8:30PM
NETWORKING/FOOD SERVED
8:30PM to 9:00PM
COST TO ATTEND MEMBERS: NO CHARGE NON MEMBERS: $50
REGISTER TO ATTEND BY SEPTEMBER 11, 2025
SPONSORED BY EMERALD SPONSOR
Lifestyle Landscaping sprang to life in 1976 through the creativity and vision of Don Hoffman. His legacy of excellence in garden craftsmanship, shared with passion and integrity, continues to inspire Lifestyle’s commitment to excellence.
Simply put, Lifestyle Landscaping is different because their people are different. Their team of creative professionals are motivated by contributing to their clients quality of life and they adore what they do - every day!
SPONSORSHIP OPPORTUNITIES FOR THIS YEAR’S MEETING SCHEDULE ARE NOW AVAILABLE. CALL THE EXECUTIVE DIRECTOR, PATTY LAMPERT, AT 440.717.0002 *103, OR EMAIL HER AT PATTY@ OHIOLANDSCAPERS.ORG.
2.25
To that end, while the Lifestyle’s staff thrives on “wowing” clients by delivering horticultural services of exceptional value - going above and beyond what is expected - the key to ALL of it is treating each other with respect and care. From the top down, their staff is encouraging, supporting, and celebrate each other, all in effort to improve themselves and their skills. This sense of culture has manifested itself into a long tradition of quality pervading every aspect of their work!
The Lifestyle team, now led by Ed Koenig, excels in delivering a seamless blend of creativity and artisanal expertise, providing personalized designs, expert installation, and comprehensive year-round maintenance, all of unparalleled quality. With every garden they design, they transcend aesthetics, ensuring their clients receive not only a visually stunning landscape, but also peace of mind through their meticulous attention to detail.
Join us on September 18, 2025 as the team at Lifestyle Landscaping, Inc. gives us a peek into what has made them so successful for nearly 50 years!
Space is limited.
BOBBIE SCHWARTZ, FAPLD
No other perennial may be as easy-care, durable, and great for beginners like Calamint (Calamintha nepeta)! Its abundant confetti-like flowers and aromatic foliage make it easy to see why it has become a garden staple destined to succeed. It quite literally may be the perfect perennial.
Although Calamintha has been the accepted name for this perennial for many years, the taxonomists have done their job again and changed it to Clinopodium.
This aromatic mint has many species but the only one, so far, that is useful in the garden is Calamintha nepeta, known as Savory Calamint. This genus, besides being lovely and tough, is beloved by bees and butterflies.
Most of the cultivars are short, topping out at 12 inches. However, pot of ‘Montrose White’, which I purchased in 2013 after seeing it in North Carolina at Montrose Gardens, is shorter. At the time, the gardens were on a PPA tour and were run by Nancy Goodwin.
I planted it in my front, south-facing border as an edging groundcover where it has thrived. Only 3 to 4 inches high, with multiple tiny flowers, it blooms from late July until October.
Several mail order nurseries sell ‘Montrose White’ but from their descriptions, what they are selling is more like ‘White Cloud’, which is somewhat erect rather than a creeper. Plants are often sold as C.n.subsp.nepeta so please be sure to read the description carefully.
continued on page 10
continued from page 8
I do specify ‘White Cloud’ in several of my designs because it is heat, drought, and deer resistant. Just keep the soil average to dry, never wet. There is also a blue cultivar named ‘Blue Cloud’ with small lavender-blue flowers.
Because both the foliage and flowers are tiny, Calamintha provides an excellent textural contrast to perennials and annuals with large or entire foliage and to erect ornamental grasses.
Additionally, many of you may or may not know, Calamintha nepeta is used in cooking as well as to brew a flavorful tea. Medicinally, it is used to treat a variety of ailments including indigestion, stress, depression, insomnia, fevers, and to treat
menstrual issues. As you can see from the photos, there are innumerable ways to use this versatile perennial, which is why rock gardeners and herb lovers alike will fall in love with this gem.
Bobbie Schwartz, FAPLD, owner of Bobbie’s Green Thumb in Shaker Hts., Ohio, is a landscape designer, consultant, freelance writer, and lecturer whose specialties are perennial gardens and four season landscapes. In addition to being an Ohio Landscape Association (OLA) member, she is an active member of the Ohio Nursery and Landscape Association (ONLA) and Perennial Plant Association (PPA). Bobbie is a Past President of the Association of Professional Landscape Designers (APLD).
MICHAEL J. DONNELLAN M3 Wealth Management
“The best time to invest in the market is when you have the money.” – Sir John Templeton
Over the years we have had many conversations about investment timing, in an attempt to tackle the question of when is the optimal time to put new money to work in portfolios. Timing is one area of investing that challenges most investors. Whether one uses a fundamental approach or looks at markets from a technical perspective, there is a degree of apprehension that exists across these decisions—the fear that one could be investing new money into the markets at the absolute wrong time.
We always come back to Sir John Templeton’s maxim at the beginning of this article. We believe there is a great deal of wisdom in this approach because it does not profess to take a view on timing. To help illustrate this point, we have created a simple scenario which helps to explain that the fear of mistiming the markets is largely misplaced.
Here are the returns of the S&P 500 going back to 1966 for three investors. Each investor started with an initial deposit of $10,000 and thereafter contributed $1,200 annually. The difference among these three investors is as follows: One was
highly skilled and able to perfectly time her annual entry point to correspond with the S&P 500’s annual low (ending balance of $1,078,805). The second investor timed his investment such that the annual contribution corresponded with the annual high (ending balance of $917,446). Finally, the third investor took a systematic approach, adding $1,200 at the beginning of each year (ending balance of $993,842).
The first thing that jumps out is how relatively small the difference is among the three portfolio ending values. The difference between the investor that executed perfect market
continued on page 14
Our team has mastered the technique of stone cutting, specializing in fabricating:
• Amherst Gray Sandstone
• Amherst Buff Sandstone
• Indiana Limestone
• Briar Hill Sandstone
• Harvest Gold Sandstone
• Blue Stone & Blue Water Stone
• Travertine
... And More
continued from page 12
timing compared to the one that perfectly mistimed the market really isn’t that much over this period of time. Also keep in mind that this scenario illustrates the worst case possible. In practice, it’s virtually impossible that an investor would ever be able to perfectly time or mistime the market over a period of time that long.
The results shake out this way because of the power of compounding returns over a long period of time. Mathematically, compounding is a much more meaningful determinant of long-term returns than timing decisions. In the short term, the market is going to do what it is going to do. Ideally, we can stop worrying about timing in the short term and instead focus on making sound investment decisions with a long-term time frame in mind.
You may be thinking that this analysis really only works because we’ve happened to isolate a period of time when the market went up. However, let’s look at the period of 2000–2007, when the S&P 500 was more or less flat.
Investor A annually invests at the low for the year - $23,549
Investor B annually invests at the high for the year - $20,714
Investor C systematically invests on Jan. 1st each year - $21,816
Using the exact same scenario as previously, we see the results shake out in a similar fashion. Over this shorter time frame, the bulk of the growth in portfolio value is a function of the annual $1,200 deposits, but the key message still holds: there
is little discernable difference between the end of period portfolio values regardless of how well (or poorly) an investor timed the market. Even in a flat market scenario the exercise holds up. The long-term effects of timing incremental deposits into portfolios are significantly outweighed by the power of compounding returns.
The concept that “time in the market” matters more than “timing into the market” is well founded. Remember, to truly invest on a pullback assumes that we will (1) be able to call the timing of the pullback, (2) actually recognize when the time comes, and (3) have the fortitude to execute when the time arrives. In our opinion, that’s a fairly tall order to ask of anyone.
Scenarios illustrated are hypothetical in nature, results may vary. Investing is subject to risk which may involve loss of principal. Past performance is not indicative of future results.
The M3 Wealth Management Office does not provide legal or tax advice. Consult an attorney or tax professional regarding your specific situation. The information herein is general and educational in nature and should not be considered legal or tax advice.
Michael J. Donnellan specializes in stock selection and retirement planning. Feel free to contact him with any questions or comments at the M3 Wealth Management Office at 17601 W. 130th Street – Suite 1 in North Royalton, Ohio.
Phone number (440) 652-6370
Email: donnellan@m3wealthmanagement.com
We often associate harsh weather with the winter, but summer can be hard on construction equipment, too. The sun, hot temperatures and humidity can all cause issues, and added strain comes from the simple fact that summer is peak season and machines are putting in more hours. These days, a lot of the tips around machine monitoring focus on telematics, but there are still things you can do on your own to help ensure your machines operate safely – especially in the hotter, dryer summer months.
In order to maintain peak efficiency despite hot and difficult conditions, we’ve identified seven tips and maintenance checks that can ensure your equipment is at peak form all summer long. Use these tips to help maximize your uptime throughout the summer, while keeping your machine safe for those who are operating it.
One of the biggest issues we see in the summer is operators running the A/C and having the doors or windows open at the same time. If you do that, all you’re doing is putting unnecessary load on the A/C component. Many companies offer software
parameters to limit the fan speed if the door is opened, and we highly recommend these parameters are turned on to ensure reliable performance of the A/C components. In the summer, you should also do a weekly check to make sure that your A/C filters and cab intake filters are clean.
The ventilation system in many newer machines can maintain cab temperatures for a period of time after turning off the ignition. In hot weather, the cab continues to ventilate using the remaining cooling from the surface of the A/C condenser. This is another reason not to run the A/C with the doors or windows open – dust will make this system less efficient.
continued on page 18
The world didn’t need a new mower. It needed a new Lazer Z.
The Lazer Z X-Series has arrived—built to deliver unmatched durability, legendary cut quality, and performance that exceeds expectations at every turn. The future of mowing has never looked so good. Visit your dealer to experience the Lazer Z.
Explore the legacy behind the legend.
continued from page 16
It may sound like an odd tip, but double check the machines in the morning for bird’s nests. Birds get into different compartments and holes in machines, and their nests can actually lead to fires if they’re not caught. Not only can this damage your equipment, but it’s also a safety issue that should be checked for. If you didn’t do a check in spring and a nest has dried out due to summer heat, it’s even more likely to catch fire. Engine compartment cleaning intervals are noted in the operator’s manual, but circumstances like this may require special cleaning intervals.
We see a lot of fuel-related and DEF-related issues during the summer months. The easiest way to solve these issues is to fill the tanks at the end of the day. If a machine is run hard throughout the day and you’re down to the last quarter or so in the tanks, both DEF or diesel, that fluid is extremely hot because of the return cycles. Summer months are more humid, and the hot fuel/fluid draws a lot of moist air through the breathers into the tanks. First off, even small amounts of water mixed in with your diesel will cause performance issues and maintenance hassles. You’ll also see more fault codes or alerts, so you’ll have to drain the fuel water separator more often. On the DEF side of it, the water can lead to DEF contamination, causing a number of future issues.
The easiest way to clean a radiator is with an air compressor, not with a water hose. A lot of the fine dust and debris when hit with water actually settles at the bottom of the radiator fence and can build up over time, creating an even bigger issue. Air compressors ensure the dust is blown completely out.
Most OEMs have greasing intervals outlined in the operator manuals. It’s very important to ensure you’re following these guidelines, especially if you’re in an extremely dusty or hot application where your grease may thin out faster, or be exposed to more contaminants.
If you work in some really hot areas, let your machines idle for a few extra minutes to cool and cycle down at the end of each day. The most important component – and the reason for a normal condition, two-minute idle time before shutting off the key – is the turbo charger. Turbo chargers are lubricated with engine oil and rotate at extremely high RPMs. Under heavy engine load, the RPMs could exceed 100,000. If not allowed to idle down, turbo charger shafts and bearings can be damaged because when the engine is shut off, the oil supply to the turbo charger shaft and bearings is also shut off.
When you’re sitting in a climate-controlled cab that’s comfortable, you may not realize you can still get dehydrated throughout the day. It’s important for you and your operators to drink plenty of water and fluids during the hot summer months. Don’t let a cool, comfortable cab inadvertently cause dehydration.
This article was written for The Scoop, Volvo’s Equipment Blog, which can be found at https://volvoceblog.com. The Scoop is written for professionals interested in getting expert information on equipment, business operations and emerging technologies.
TRADE SHOW
AG-PRO COMPANIES
8:00AM - 12:00PM
BAKER VEHICLE SYSTEMS
VENDOR REGISTRATION CLOSES
08/13/25
BOTSON INSURANCE GROUP BURNS JCB OF OHIO
TO RESERVE SPACE
The OLA would like to invite you to participate in our 2025 Snow & Ice Management Clinic! Our Snow & Ice Management Clinic is a can’t miss event for anyone in, or thinking about being in the snow and ice business. Designed for both business owners and employees, the clinic will include group discussions and great information from snow and ice industry experts.
SPONSORSHIP/EXHIBIT INFORMATION
CALL PATTY LAMPERT AT 440.717.0002 *103
CLASSIC AUTO GROUP KRYSTOWSKI TRACTOR LEPPO RENTS/BOBCAT
EMAIL PATTY LAMPERT AT PATTY@ OHIOLANDSCAPERS.ORG FOR MORE INFORMATION, VISIT US ONLINE AT: WWW.OHIOLANDSCAPERS. ORG/SNOW--ICE-CLINIC
SOUTHEASTERN EQUIPMENT VERMEER MIDATLANTIC WINTER EQUIPMENT
Sponsorship/Exhibit opportunties are available to ALL Green Industry suppliers, including non snow and ice related businesses. All Sponsorship/Exhibit opportunties include:
• Your company name displayed on signage at the event.
• Your company logo, linked to your company’s website, on all email communications promoting the event.
• Your company logo, linked to your company’s website, on the Snow & Ice Clinic landing page of our industry website.
• Your company will be recognized at the event and will have the opportunity to pass out marketing materials to attendees.
• A complimentary copy of the event attendee list, including attendee’s company name, contact person, mailing address & phone number.
Booths will be sold on a first-come, first serve basis, until booth spaces are sold out. Exhibitors may set up their booths beginning August 27 at 7:00 am. and have until 8:00 am to complete set-up. All exhibit spaces will be located outdoors on pavement and should be interactive for attendees.
This is a can’t miss event for any company focused on improving how they handle the “white side” of their business. This year’s speakers will be discussing contracts for owners, sales, and managers while field staff will learn about sidewalk management with hands on experience. We are excited to have SIMA speakers this year, and anticipate having a busy and interactive day of events.
WAYNE MICHALAK (PRESIDENT) / 284 PROPERTY GROUP
Contract to Protect Yourself: Seasonal, Per-Occurrence, T&M & Per Event
This presentation will provide owners, managers, and sales staff with a clear understanding of the most common snow and ice management contracts within the industry. Attendees will be able to weigh the financial risks and rewards for each contract type from both the contractors and client perspectives, especially in relation to Cleveland’s unpredictable winters.
JEREMY DARLING (BRANCH MANAGER) / JC GROUNDS MANAGEMENT
The How and Why to Sidewalks
AUGUST 27, 2025 8:30 AM - 2:45 PM
LOCATION
This presentation and hands-on training will help train both new and inexperienced employees on the why and how to sidewalk management. Attendees will gain a clear understanding of why sidewalks represent one of the highest areas of liability. They will explore how dedicated walkway strategies, including pre-treatment, proper precipitation identification, proper deicing material selection, and consistent monitoring. Employees will be equipped with practical, cost-effective methods to reduce risk and deliver higher-quality service in this critical area of snow and ice management. EVENT INFORMATION
ST. MICHAEL’S WOODSIDE 5025 EAST MILL ROAD BROADVIEW HEIGHTS, OH 44147
AGENDA
8:30AM - 9:00AM REGISTRATION / BREAKFAST
9:00AM - 2:45PM
CLINIC & TRADE SHOW
$129
$159 BEFORE 08/13/25 AFTER 08/13/25 BEFORE 08/13/25 AFTER 08/13/25
JIM FUNAI, PhD
Cuyahoga Community College
SHELLEY FUNAI, LIC
Stan Hywet Hall and Gardens
As we highlight trees this year that are genetically ready for a changing climate, we’d be remiss to skip over a naturally occurring hybrid that is often referred to as the Freeman Maples. Any horticulturist who spends time hiking through the forests of Ohio (and far beyond this human-made border) is sure to have noticed a Red Maple (Acer rubrum) that seems a little off from the textbook description of the plant. Or, perhaps they’ve seen a Silver Maple (Acer saccharinum) with leaves that were not nearly as dissected as what they’d expect to see.
We’ve heard this explained away – by some – stating these trees often hybridize in nature, and what you are seeing is a blend of both traits. In truth, this is the most unlikely explanation. While these two species can hybridize, it is a fairly rare occurance in nature because they have different bloom times most years and tend to have slightly different habitat preferences. Sometimes, the spring weather creates an overlap in bloom times, and both species may be in close enough proximity to cross-pollinate; however, the production of viable seed is not very common.
In the 1930s, Oliver M. Freeman, a plant breeder at the U.S. National Arboretum in Washington, D.C., hypothesized that
Red and Silver Maples could hybridize and create better trees for the landscape. He realized that the urban environment would present challenging conditions for native trees and sought to utilize an observed phenomenon known as “hybrid vigor” to improve these native trees. Heterosis (hybrid vigor) is a biological curiosity where offspring of two genetically different parents exhibit more resilience, faster growth, and improved stress tolerance than either parent.
While none of the actual crosses made by Freeman found their way to the market, his work set the precedent for future breeders to continue to explore this hybrid vigor concept in their attempts. In the 1960s, Glenn Jeffers (owner of Jeffers continued on page 24
continued from page 22
Nursery) in Fremont, Ohio discovered a young tree in his seed plots that exhibited rapid growth, brilliant red fall color, a more upright habit, and strong branch attachments. Jeffers continued to grow this hybrid maple, recognizing its potential for the urban environment for many years. In the mid to late 1970s Jeffers sent scion wood to Poplar Point Nursery and Lakeshore Nursery for further propagation and trials. After nearly 20 years of observation and trialing plant patent #4,864 was issued on July 6th, 1982 for Acer x freemanii ‘Jeffersred’ named such to honor both Oliver Freeman and Glenn Jeffers.
Released in 1983 by the three nurseries under the commercial name ‘Autumn Blaze,’ this tree set a brand new precedent for using hybridized trees to help overcome the changing urban ecosystems of America. What’s incredible about this hybrid vigor is how it takes two native trees that have fairly specific habitat preferences and created a tree that will thrive in much worse soils than the parents, has a better drought tolerance, deals with both heat and pollution far better, and tends to have less aggressive surface roots. It was a full-on win/win/ win for urban tree planting.
Today, there are several excellent cultivars of Freeman Maples available for our selection including:
‘Autumn Blaze’
This is the original and still one of the best. It will mature to around 45 to 50 feet tall and slightly less in width, growing fairly quickly at an average rate of 3 to 5 feet per year. This cultivar has some of the best and most consistent brilliant red orange fall colors available.
‘Sienna Glen’
Discovered at an abandoned nursery in Lake Elmo, Minnesota, in 1990 and patented in 2003, this cultivar is similar to ‘Autumn Blaze’ with a more pyramidal habit, slightly stronger branch attachments (observed by storm damage), and somewhat earlier fall color showing a darker brick-red/burgundy color range.
‘Celebration’
Originating from Lake County Nursery in the late 1960s, this cultivar was patented in the late 1980s and exhibits many of the same traits in a pyramidal to broadly oval final form. Fall color helps set this cultivar apart as it can start in the yellows, move to oranges, and finish in a deep orange-red.
‘Firefall’
This is an impressive cultivar from the University of Minnesota, as a specific cross of Acer rubrum ‘Autumn Spire’
• Screened Topsoil (Stored in a hoop house on site.)
• Granite & Sandstone Boulders
From 8” to 12’+ priced per ton and per piece on request.
1’-2’ granite and 2’-3’ granite available, presorted, for immediate pick up.
• Mixed Boulders (Available for immediate pick up.)
• Washed Gravel, Concrete & Mason Sand.
• Crushed Gravel & Limestone products available.
• Prioritize workplace flexibility. Workers prefer jobs that provide more flexibility over those that offer more vacation days. To the extent possible, give workers a say in their schedule, work conditions, work organization, work location, and work tasks.
• Match tasks to abilities. Use self-paced work, selfdirected rest breaks, and less repetitive tasks.
and Acer saccharinum ‘Beebe’. It is slightly smaller, with a maximum height of 50’ and a width of 30’. It has perhaps the fastest growth of all Freemans, with up to 7 feet of new growth in the ideal spring. The final shape is a strong, upright oval crown with striking orange to scarlet red fall color. We’ve also observed this cultivar to be nearly seedless! We don’t often see this cultivar in Ohio nurseries, but if you can find one, get it!
‘Armstrong’
• Avoid prolonged, sedentary work. Prolonged, sedentary work is bad for workers at every age. Consider sit/stand workstations and walking workstations for workers who traditionally sit all day. Provide onsite physical activity opportunities or connections to low-cost community based options.
cultivar and is seedless, but we all know that can change based on natural pressures. One of the best features is a uniquely strong ability to form a central leader compared to many others. Fall color is also a nice mix of scarlet, burgundy, yellow, and pure orange.
• Provide health promotion and lifestyle interventions including physical activity, healthy meal options, tobacco cessation assistance, risk factor reduction and screenings, coaching, and onsite medical care. Accommodate medical self-care in the workplace and time away for health visits.
For your next project where you need a medium-sized shade tree ready to take on difficult planting situations, consider a Freeman Maple. This is a tree that will persist for many decades to come, despite the ecosystem changes ahead.
• Invest in training and building worker skills and competencies at all age levels. Help older employees adapt to new technologies, often a concern for employers and older workers.
• Proactively manage reasonable accommodations and the return-to-work process after illness or injury absences.
• Manage hazards. Including noise, slip/trip hazards, and physical hazards – conditions that can challenge an aging workforce more.
Another Ohio native was discovered in a plot in Hartgrove, Ohio, in 1948 by Newton Armstrong, who bought it from the farmer for $5.00 ($65 in today’s money). Armstrong shared the tree with Ed Scanlon, who propagated and offered it commercially in the mid-1950s. This unpatented cultivar is a go-to for tight spaces in the built environment. While still reaching the 50-foot tall range, it is a columnar form, keeping to 15 feet in width. We’ve found this cultivar used many times with great effect where height is needed near a building, but width is at a premium.
• Provide and design ergo-friendly work environments. Workstations, tools, floor surfaces, adjustable seating, better illumination where needed, and screens and surfaces with less glare.
‘Marmo’
• Utilize teams and teamwork strategies for agingassociated problem solving. Workers closest to the problem are often best equipped to find the fix.
Originating from the Morton Arboretum breeders, this cultivar stays in the typical 50ish-foot range with a slightly narrower width than height. It currently exists as a male
• Require aging workforce management skills training for supervisors. Include a focus on the most effective ways to manage a multi-generational workplace.
Jim Funai, PhD, is full-time faculty at Cuyahoga Community College, a NALP accredited associate of applied science in hoticulture degree program. He has a PhD in Landscape Engineering and Forestry and is a Licensed Arborist. Shelley Funai is Grounds Manager at Stan Hywett Hall and Gardens in Akron, Ohio, which offers a historic estate designed by Warren H. Manning and a beautiful manor house museum. She is Landscape Industry Certified in Ornamental Plant Care.
This article first appeared on the The National Institute for Occupational Safety and Health’s (NIOSH) website, located at www.cdc.gov/niosh. NIOSH’s mission is to develop new knowledge in the field of occupational safety and health and to transfer that knowledge into practice. Their vision: Safer, Healthier Workers.
Managing payments is one of the most critical—and challenging—tasks for lawn care and landscaping business owners. Late or missing payments not only disrupt cash flow but also waste time, strain client relationships, and reduce your ability to grow and reinvest in your business.
According to QuickBooks, 73% of businesses are negatively affected by late invoices, impacting everything from payroll to expansion plans. Even more concerning, 40% of small businesses say they could be forced to close within the next year if late payments persist.
Fortunately, by implementing industry best practices, offering flexible payment options, and automating billing processes, landscaping professionals can improve collections, strengthen client relationships, and safeguard long-term profitability.
• Establish professional relationships with clients from day one
• Set clear payment terms and policies upfront
• Offer a variety of secure, convenient payment methods
• Create professional and detailed invoices
• Automate billing processes and payment reminders
• Follow up promptly on outstanding balances
• Deliver excellent customer service to promote loyalty
Client relationships should begin with clear, open communication. When customers recognize your company’s
professionalism and understand your services, they’re more likely to honor their financial obligations.
• Clearly explain your services, pricing, and policies during the first interaction
• Maintain records of all client communications and agreements
• Use branded invoices, service agreements, and a professional website to build trust
• Have a go-to-market strategy that reflects your company’s values and standards
Payment expectations should be clear and documented before work begins. This minimizes confusion and helps avoid disputes later.
Include in all agreements:
• Due dates (e.g., upon completion, net-15, or net-30)
• Late payment fees or penalties
• Accepted forms of payment
• Terms for deposits, installments, or recurring billing
continued on page 28
The Ohio Landscape Association – in conjunction with Botson Insurance Group - is happy to announce one of its most impactful member benefits to date, the OLA’s VIP (Value-added Insurance Protection) Program, designed exclusively for OLA members.
Discuss these terms during onboarding to ensure mutual understanding.
Offering diverse payment methods ensures your customers can pay in a way that’s convenient for them. In fact, offering local or familiar payment methods can significantly improve collection rates and eliminate excuses for delayed payments.
Recommended payment options:
• Credit/debit cards
• Bank transfers or eChecks
• Online portals (e.g., PayPal or Stripe)
• Mobile options like Apple Pay or Google Pay
• Recurring billing for ongoing maintenance services
Clearly provide your company’s banking and payment details on each invoice.
A professional looking invoice will help your landscape company’s clients understand exactly what they’re paying for. It also reduces back-and-forth communication between them and your billing department, which speeds up payment processing.
Include on every invoice:
• Business name, logo, and contact details
• Date of service and invoice date
• List of services provided, quantities, and unit prices
• Applicable taxes or fees
• Total amount due
• Due date and payment instructions
Using digital tools or accounting software can help you generate consistent, error-free invoices quickly.
Automation of your billing processes minimizes the potential for human error by someone in your company and saves hours each week. Even simple no-code automation tools can streamline your business’s operations.
Automation ideas:
• Schedule invoices to be sent automatically after service
• Set up recurring billing for regular lawn care customers
• Implement automated reminders (email or SMS) for upcoming or past-due invoices
• Integrate payments with your accounting software to track transactions in real-time
These systems allow you to focus more on service delivery and less on chasing payments.
Even with solid systems in place, some clients will inevitably miss payments. Consistent, professional follow-ups can make all the difference.
Follow-up strategy:
• Send a friendly reminder a few days before the due date
• Follow up on the due date and again shortly after if unpaid
• If necessary, call the client directly to discuss the outstanding balance
Maintain a firm yet respectful tone in all communications. Consistency reinforces that timely payment is expected.
Happy clients are more likely to pay promptly—and continue working with you. Exceptional customer service creates trust and reduces the chance of disputes.
• Customer service tips:
• Respond quickly to inquiries or concerns
• Ensure your crew delivers reliable, high-quality work
• Follow up after services to confirm client satisfaction
• Collect reviews or testimonials to reinforce your reputation
Providing a great experience can be the difference between a late-paying client and a lifelong customer.
Despite your best efforts, some clients will still miss payments. When this happens, it’s important to act strategically:
Misunderstandings over services are a common cause of payment disputes. Avoid this by clearly documenting everything up front—including lawn mowing, weed control, shrub care, and other extras. Use contracts and written estimates to prevent disagreements, and update clients on any changes during the job.
Asking for a deposit (e.g., 25–50%) is standard practice for new clients or large projects. It shows commitment and covers upfront costs. Make sure the deposit amount, payment timeline, and refund policy are outlined in your agreement.
continued on page 30
continued from page 29
For clients experiencing financial hardship, a payment plan shows understanding and helps recover the balance over time. Document the terms clearly, including amounts, dates, and consequences for missed installments.
When all else fails, legal action may be appropriate. Small claims court is designed for low-cost debt collection and usually doesn’t require an attorney.
Prepare documentation such as:
• Signed contracts or agreements
• Invoices and payment history
• Written communications with the client
In some jurisdictions, you may be able to file a lien against a property for unpaid services. This puts legal pressure on clients to settle the debt and ensures your place in line if the property is sold or refinanced. Always check your state or local laws before filing a lien.
Sometimes, the best option is to cut your losses. If the cost of collection exceeds the value of the payment, walk away and adjust your process to prevent future issues.
Examples of lessons learned:
• Screening new clients more thoroughly
• Requiring deposits up front
• Being quicker to follow up on missed payments
Efficient payment collection isn’t just about protecting your revenue—it’s about building a resilient, professional business. By implementing clear policies, offering flexible options, automating processes, and prioritizing customer relationships, landscaping contractors can reduce late payments and improve financial stability.
Even when things go wrong, having a clear plan for handling non-payment will keep your operations running smoothly.
With the right systems and strategies, your landscaping business can grow stronger, healthier, and more profitable— one invoice at a time.
We’ll help make your properties outstanding.
Organics are included for dense lawns without excess growth.
Weeds carefully spot treated.
Direct client billing makes it simple for you.
Landscape referrals to you.
GIVE AWAY ITEMS TROPHIES PHOTO OPPORTUNITY
For more information concerning Major Sponsorship opportunities, please visit our website at www. ohiolandscapers.org/golf-outing.
To secure a Major Sponsorship opportunity, please contact Executive Director, Patty Lampert, by calling the OLA office at 440.717.0002 *103. You may also email her at Patty@ ohiolandscapers.org.
Thank you!
Please
Let
PATTY LAMPERT Executive Director / OLA
OLA is busy this summer planning the Golf Classic on August 7th at Mallard Creek, and the Snow & Ice Clinic on August 27th at Woodside at St. Michael’s. You will be able to join over 200 golfers – from all corners of the industry – for a fun filled day of golf, food, and fun. This is a great opportunity to build camaraderie through networking with others and providing an awesome day out to reward your staff. Winking Lizard is returning to provide a wonderful grilled lunch and dinner for our golfers.
The OLA Annual Golf Classic is made possible by the generosity of our sponsors. In addition to Major Sponsorship opportunities, we offer Tee Sponsorships and graciously accept Door Prize items. There is always a need for great door prizes, and major sponsorships. If you are interested in sponsoring or donating an item(s) for the event, please reach out to Patty Lampert via email at patty@ohiolandscapers. org, or call us at 440.717.0002 *103. You can also choose
to donate money in increments of $25 and we’ll do the shopping for you. We would not be able to have this event without the support of our sponsors and volunteers. We are so grateful and appreciative for everyone’s support and for all of our volunteers who have made this an amazing event! For more details about this event, please visit our website at www.ohiolandscapers.org/golf-outing.
Our Snow & Ice Clinic is a can’t miss event for anyone in the snow and ice business. This year’s speakers will be discussing contracts for owners, sales, and managers while field staff will learn about sidewalk management with hands-on experience. You’ll be able to evaluate the financial risks and rewards for contract types, and employees will be equipped with practical and cost-effective methods to reduce risk and deliver better service. We are excited to have SIMA speakers this year, and we anticipate having a busy and interactive day of events at Woodside Event Center on August 27th from 8:30 am-2:45 pm.
Booths and sponsorships are available to all Green Industry suppliers, just in time to help you make your purchasing decisions for the upcoming winter season. You’ll be able to hear from two industry speakers, attend a mini trade show, and network with your peers during breakfast, lunch and round table discussions. If you are interested in having a booth or sponsoring the event, please reach out to Patty Lampert via email at patty@ohiolandscapers.org, or call us at 440.717.0002 *103. To learn more about this event, please visit our website, www.ohiolandscapers.org/snow--ice-clinic.
I am excited for OLA’s future, and I am so very grateful for Sandy’s help, leadership, and the opportunity to work with her. As someone once said, the greatest use of a life is to spend it on something that will outlast yours. Sandy’s dedication to the Green Industry will certainly have a lasting, positive impact on OLA and help make a difference in our members’ lives.
