HOMEOWNER GUIDE
HOMEOWNER TIPS
CUSTOMER CARE OFFICE (405) 507-5409 AFTER HOURS EMERGENCY (405) 705-7057
CUSTOMER CARE FAX LINE (405) 809-1604
CONGRATULATIONS! Your warranty starts when you move into your home. If you have any other questions, our Customer Care Department is available for you. We look forward to our continued relationship and strive to exceed your Warranty expectations in your new Homes by Taber home!
DEDICATED IN-HOUSE CUSTOMER CARE DEPARTMENT
The Homes by Taber customer service promise extends far beyond the closing of your home with our dedicated, in-house Customer Care Department! Our Customer Care Department's goal is to provide you with quality, efficient, and prompt warranty service throughout your warranty period.
We provide several ways to submit your NON - EMERGENCY Warranty ISSUES. These NonEmergency issues may be communicated through our Website, Fax, Warranty Software, and during the "60-Day Walkthrough"
WEBSITE
Claims may be submitted through our website by going to www.homesbytaber.com/warranty. After your claim is submitted, you will be contacted within Seventy-two (72) hours. Our goal is to complete your warranty claim within fourteen (14) business days.
FAX
To submit a claim via fax, first click on this link to download the Warranty Service Request Form www.homesbytaber.com/warrantyrequestform to print the Warranty Request form. Complete the form and fax it to 405-809-1604.
WARRANTY SOFTWARE
At your new home delivery, you will receive a login and password. We will also email this to you a few days after your move in. This allows you to submit claims and monitor scheduled work on your home.
60-DAY WALKTHROUGH
You will also be prompted to schedule a "60-Day Walkthrough.” The purpose of this walkthrough is to evaluate your new home alongside you and address any of the non-emergency items that may be occurring. We encourage our homeowners to keep a list of non-emergency questions or non-emergency items that they feel need to be addressed as they get settled in their home. During the walkthrough, our Customer Care Department will document all concerns and communicate the next steps.
EMERGENCIES
should be reported by calling our Emergency Line at (405) 705-7057. With our dedicated in-house Customer Care Department, your Emergency call will be received by a member of the Homes by Taber Warranty Team and fixed immediately!
Claims considered EMERGENCIES consist of:
• Electrical arcing (Sparking)
• Plumbing leaks
• Air conditioning or Heating system not operable Exterior Door(s) not able to lock or properly secure
CARING FOR YOUR GRANITE COUNTERTOPS
For everyday cleaning, we recommend a solution of a small amount of Dawn dish detergent and water in a spray bottle. You can also use a store bought cleaner that is PH balanced specifically for use on natural stone. There are also several disinfectant cleaners on the market formulated -for use on natural stone.
Standard cleaners will not harm the granite. However, it will break down the formulation of the sealer that has been applied to your countertops. As for marble it can easily be etched by any of the chemicals that are in standard cleaners.
SEALING YOUR COUNTERTOPS
Your countertops have been sealed prior to completing your home. However, some stone may require additional applications down the road. Each type of stone differs in its porosity and how often it needs to be resealed (length of time will also vary depending upon the cleaners you use on your countertops). If your counters darken when they get wet, you know that it is time to reseal your counters. Resealing is a fairly simple wipeon, wife-off process and nothing to be concerned about.
We recommend sealing your countertops at move in and then every 6 months. Granite sealer can be purchased from any home improvement store.
Do not set hot pans on the countertop. We recommend using trivets. The heat created from your stove or your cook top cannot hurt the stone. However, a sudden thermal change from cool to hot could cause an air pocket within the stone to expand and “pop” out a piece of quartz.
DO
• Clean surfaces with mild detergent or stone soap.
• Thoroughly rinse and dry the surface after washing.
• Blot up spills immediately.
• Protect countertop surfaces with coaster, trivets or placemats.
DON’T
• Use vinegar, lemon juice or other cleaners containing acids on granite, marble, limestone, travertine or onyx surfaces.
• Use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub & Tile cleaners.
• Use abrasive cleaners such as dry cleansers or soft cleansers.
• Mix bleach and ammonia; this combination creates a toxic and lethal gas.
CARING FOR YOUR QUARTZ COUNTERTOPS
Maintaining your new quartz countertop is easy. Simply wash with a soft cloth and warm water, use a mild soap if desired. Cleansers are listed at the bottom of this page.
SPILLS
Sometimes spills occur and dry on the worktop. Materials that harden as they dry, such as gum, grease, nail polish or paint etc. should be removed by gently scraping away the residue material with a blunt plastic scraper. Then the quartz surface should be cleaned with a household vinegar/ water solution (always follow the manufacturer’s dilution instructions) or with a non-abrasive cleaning pad (such as a white 3M Scotch-Brite®) together with a non-bleach, non-abrasive liquid household cleaner and rinsed thoroughly with clean water. Surface should be dried with a clean white paper towel or white cloth.
RESISTANCE TO STAINS AND CHEMICALS
Permanent markers/inks and some chemicals, solvents or dyes may, however, cause permanent discoloration to the surface and should be avoided. Should these agents come into contact with the surface, wipe up immediately and rinse with plenty of water. If the stain persists, moisten a cloth with Goo Gone®, or a comparable product and rub it into the stain. Rinse thoroughly with warm water to remove any cleaner residue.
DO NOT use or expose quartz surfaces to such products including, but not limited to bleach, oven cleaners, Comet®, Soft Scrub®, SOS®, products with pumice, batteries, paint removers, furniture strippers, oil soaps, tarnish or silver cleaners, or the like. DO NOT use abrasive or harsh scrub pads. DO NOT apply any sealers, penetrants or topical treatments to quartz surfaces under any circumstances. Such products will wear off and cause the gloss to appear dull or inconsistent.
HEAT RESISTANCE
Quartz countertops ARE NOT heat proof, chemical proof or fracture proof in any form. To maintain the beauty of your quartz countertop, DO NOT place hot skillets or roasting pans directly onto the surface. Also be aware of the potential damage to the surface by heat generating appliances such as electric grills or crockpots. We recommend the use of trivets and hot pads to prevent heating the top. As with any natural stone, certain exposure to heat may cause cracks due to thermal shock.
CUTS OR SCRATCHES
Quartz is one of the hardest materials in nature. That’s why your new quartz countertop will not easily scratch or chip. We do, however, recommend the use of a cutting board to protect the surface and avoid dulling your knives.
ACCEPTED CLEANERS
• Windex Crystal Rain® (ammonia free)
• Windex Vinegar Multi-Surface Cleaner®
• 3M TM Glass Cleaner
• Clorox® Anywhere®
• Clorox® Anywhere® Hard Surface TM
• Clorox® Wipes Bleach Free Lemon Fresh
• Formula 409® Orange Power Daily Kitchen Cleaner
• Goo Gone
• Saniten N-313
• Simple Green d Pro 3 ®
• Simple Green Extreme Clean
• Simple Green Lemon Fresh
• Lysol® Disinfecting Wipes
• Lysol® Food Surface Sanitizer
• Denatured/Isopropyl (rubbing) alcohol
SMOKE ALARMS
• The smoke alarms in your house are interconnected meaning that if one alarm senses smoke it will sound them all. During an alarm the smoke detector that is sending the signal for fire will flash red.
• Your smoke and carbon monoxide detectors are equipped with a battery backup. If the batteries become low the detector will make a “chirping noise” every 30 seconds for 7 days. This means that the batteries need to be replaced. If the batteries are not replaced within 7 days the alarm will start sounding indicating a dead battery.
• Your smoke detectors should be tested and cleaned with a vacuum or compressed air once a year. Dust can accumulate causing a false alarm.
• The firedepartment recommends to check your smoke alarms, during each time change.
SECURITY ALARM
• Your security alarm is programmed to alert you when a door or window is opened. There is also a motion sensor that is generally located in the living room.
• The motion sensor is deactivated when you use the “stay” feature.
• There are instructions for resetting your alarm and enabling or disabling the chime feature on the door of the keypad.
• If system is monitored by a security company, all warranty issues will need to be directed to that monitoring company.
ELECTRICAL BREAKERS
• If a breaker trips within your home you should check the electric panel. Before resetting your breaker, make sure that all light switches and appliances are off/unplugged. To correctly reset the breaker
you will need to turn the breaker to the OFF position (it will click) and back to the ON position.
• The electrical breakers in your home are very sensitive and will trip if an abnormal load is sensed. A light bulb that has burned out can cause your breaker to trip. Please check your light bulbs if a circuit has tripped.
• Shark and Dyson vacuum cleaners are commonly known to trip breakers.
GFCI ELECTRICAL OUTLETS
• GFCI receptacles in your home prevent possible shock when an appliance is not functioning properly.
• You have four area’s in which GFCI outlets are present, the kitchen, the bathrooms, the garage and any receptacles found outside.
• All of the receptacles in your kitchen, including the island,
will be protected by GFCis.If the receptacles in your kitchen, garage, or bathroom are not working, look for the nearest GFCI and reset it.
• You will recognize a tripped GFCI by the red LED light that is illuminated. If there is no light present check the breaker.
• Lighting in your bathroom may also be protected by the GFCI, depending on the location of the switches. If your lights go out, check for the reset.
LIGHT BULBS
• Oklahoma City and Edmond have a very strong power grid. When replacing light bulbs it is suggested that you purchase 130V instead of 120V
• The wattage will depend upon the location of the bulb. A higher wattage bulb will be brighter.
• The power grid can reach up to 125V during minimal usage times and will quickly burn out a 120V bulb. LED bulbs are the best option when replacing.
TIPS TO CARE FOR YOUR ELECTRICAL ITEMS
AIR FILTRATION SYSTEM MAINTENANCE
CHANGING THE FILTERS
• The filters are located in the unit, which is in the attic of the home.
• The filters should be replaced every 3 months. We recommend dating the filter each time, so that you remember when it was last changed.
• There are a few options that can be used. The MERV
11 and the MERV 13 will fit in your unit.We prefer to use the MERV 13 because of the benefits it provides. Depending on the size of your unit, you will either need a 16” x 25” or a 20” x 25” filter.
PURCHASING FILTERS
• Filters for the Air Filtration Systems may be purchased at multiple stores online, including Amazon. Homes
by Taber has made special arrangements with Locke Supply, so our homeowners may purchase their filters locally, at a discounted price. You may contact this store with questions or to make sure they are in stock.
LOCKE SUPPLY
7610 South Kentucky Ave
Oklahoma City, OK 73159
405-632-6925
Homes by Taber installs the Merv 13 filter. As a courtesy to our customers, Homes by Taber homeowners may purchase Merv 13 filters at a discounted price at Locke Supply
7610 S. Kentucky Ave, OKC.
This location keeps them in stock. The other locations will have to order them.
STANDARD (MONTHLY)
Pollen
Dust/Lint
Dirt
BEST!! (QUARTERLY)
Merv 13
Pollen
Dust/Lint
Debris
Pet Dander
Mold Spores
Car Fumes and Smog
Tobacco Smoke
Smoke
Bacteria
Virus Carriers
Microscopic Allergens
Fungi
Fine Dust
HELPFUL APPLIANCE INFORMATION
OVEN
• When preheating, some manufactures use a time frame to determine if the oven is preheated. The oven in your home will use true, ambient temperature.
• Do not place foil on the bottom of the oven, it will adhere to the finish, and will damage the oven.
• When utilizing the Clean Feature, remove racks from oven.
• The fan function will run after the oven is off. This is to cool down and protect the electronics.
DISHWASHER
• The manufacturer recommends using Finish Quantum detergent and Rinse Aid.
HOMES BY TABER HOMEOWNERS,
In the past, earthquakes were not a normal occurrence in Oklahoma. However, they are becoming more and more common all over the state. With the recent increase in earthquakes in the OKC metro area, we want to take the time to notify you of some information that you may or may not be aware of. Since we have received calls from our homeowners with questions, we want to address them with you.
Some of you may have earthquake coverage included in your homeowner insurance policy. We recommend that you contact your homeowner's insurance agent to see if you have coverage and if you don't, we recommend discussing your options of adding this coverage to your current policy with your agent.
You may notice damage in and around your home as a result of an earthquake, which can be frustrating. Below are some items to look for that may indicate earthquake damage:
• Cracked Bricks-Typically on corners of home and under windows.
• Cracked Drywall-Typically at tape seams, corners, and archways, nail pops showing through. Cracked Concrete-Typically patios, lead walks, driveways, and garage floors.
• Shifted Columns-Typically bricked columns will show signs of shifting at the top of the column, may have cracks in the mortar or bricks.
• Broken Windows, and Frames-Typically will crack in the lower corners of the window frames, and often will stress crack the window.
• Cracked Tile-This could occur in the corners of the shower, tub surround, or on any tiled surface. Mirrors Falling Down-This can occur from the stress of the tremor.
• Cracking and Separation of Caulk Lines-Typically in corners of windows, window sills, cabinets and walls, and trim separation.
Our Warranty policy does address earthquakes and states that we do not cover any damage that has been caused by an earthquake. For your convenience, we have included the excerpt from the policy below.
Section Ill. OF PAGE C-2-LIMITED WARRANTY
III. Items and conditions for which there is not builder repair obligations.
5. Any defects caused by, contributed to, aggravated by, or resulting, in whole or in part, from any soil or earth movement, including but not limited to: earthquake, landslide or mudslide, mine subsidence, sinkholes or changes in the level of the underground water table, volcanic eruption or effusion; or expansion, contraction or settling of the earth or soil on which the home is built.
If you have any questions or concerns, please feel free to reach out to us. If you would like for us to review any photos you have or wish to have someone from our team come and evaluate damage with you, please let us know and we will accommodate your request at our earliest convenience.
Thank you!
Lynn Sloan
Homes by Taber Director of Customer Care
BRICK AND MASONRY CRACKING
EARTHQUAKE OR SUDDEN EVENT CRACKS
A vertical crack, which will usually be located in the corners of the home or in the centers of the walls. These cracks are due to a brittle veneer product taking an impact from a tremor. These types of cracks can been visible on either side of the windows or the doorways. Indicators are cracks through the body of the brick vertically or horizontally, but other signs may be cracked sheetrock, tile, and separated crown on the interior of the home.
CARING FOR YOUR STORM SHELTER
• Two - Three times per year, your storm shelter should be aired out, cleaned, and checked for any dirt, webs, or bug buildup that may have occured. A regular vacuum or shop vac is helpful when removing dirt, webs, and bugs from your shelter.
• To help eliminate bugs, you may want to put your preferred bug trap in and around the shelter to keep large amounts of bugs from collecting.
• A product called DampRid may be used to wipe down the inside walls of the shelter. This will help prevent any sweating on the walls in times of extreme temperatures and humidity.
• A rubber mat or some other type of covering may be used to cover the top of the shelter. Doing this will help prevent water, bugs, or dirt building up inside the shelter and allow less maintenance.
• Always have your storm shelter supply kit ready to go and stocked with supplies. It’s never good to wait until the last minute to get critical supplies into your shelter.
RECOMMENDED EMERGENCY SUPPLIES
• Weather Radio
• Battery Operated Fan
• Flashlights
• Extra Batteries
• First Aid Kit
• Fire Extinguisher
• Bottled Water
• Non-Perishable Food Items
• Medication (if needed)
• Infant Formula and Diapers (if needed)
• Pet Food (if needed)
An absolutely fabulous home, fantastic housing addition and wonderful staff. We highly recommend that anyone looking for a well built, high quality, energy efficient, thoughtfully planned out home seriously consider looking at Homes by Taber and any of their well located additions.
TERRY ENOUEN
SPRINKLER SYSTEM SHUTDOWN
Follow instructions 1-4 to turn the sprinkler valve off to protect from freezing.
• Turn the sprinkler system off at the control valve. (Figure A)
• Locate the Sprinkler Valve (Vacuum Breaker) in the water heater closet.
• Figure B shows the sprinkler valve in the “ON” position.
• To turn system off, turn the levers in the order shown in figure B. Turn the 1st valve the right, the 2nd valve to the right, and the 3rd valve to the right.
Follow instructions 1-2 to turn the sprinkler valve on in the Springtime.
• Turn the levers in the order shown in figure C. Turn the 1st valve down and the 2nd valve to the left. Note: when turning the 3rd valve, turn to the left in a swift manner. The system will expel I some water when turned on, but it will stop when it pressures up.
• Turn Sprinkler System back to Run position.
Fig. A
Fig. B
Fig. C
GENERAL LAWN IRRIGATION TIPS
• Adapt your watering schedule to the weather and the season. Familiarize yourself with the settings on your irrigation controller. Adjust the watering schedule regularly to conform to current conditions. There are many times during the year when natural rainfall will provide adequate water to the lawn and landscape.
• Turfgrasses such as bermuda grass are drought-resistant and resilient. Although the grass may go dormant and turn brown during hot and dry periods, the crown or base of the plant will stay alive. Once the grass receives natural rainfall in the late Summer or Fall, it will actively grow and turn green again. A few key irrigation events may be needed, but watering deeply once per week to once every two weeks can be enough to enable the grass to green up again once rainfall returns.
• It’s recommended that you inspect your system monthly. Check for leaks, broken or clogged heads, and other problems, or engage an irrigation professional to regularly check your system.
• Adjust sprinkler heads. Correct obstructions that prevent sprinklers from distributing water evenly. Keep water off pavement and structures.
• Water at the optimum time. Water when the sun is low or down, winds are calm and temperatures are cool, between the evening and early morning, to reduce evaporation.
• Water deeply and infrequently. Saturate root zones and let the soil dry. Watering too much and too frequently results in shallow roots and may increase weed growth and disease incidence.
WINTERTIME YARD CARE & SPRING TIPS
During this first winter it is very beneficial for your soil and future lawn to have organic fertilizer spread over the yard. We recommend Myco-replenish 3-3-3 with Mycorrhizae fungi. The use of organic fertilizers with myco-replenish will have major impacts, for best results aerate before application. Depending on the winter, we advise to put a Preemergent down late winter or early spring to prevent any old seeds from germinating.
WATERING
The most important factor from early spring until late fall is water. Depending on your soil type, watering schedules can vary. Watering is one of the most often misunderstood aspects of turfgrass culture. Often, watering on turf areas is too frequent and too light. Frequent, shallow watering encourages shallow rooting, soil compaction, thatch accumulation, and weed seed germination. Ideally, turf should not be irrigated on a regular schedule but on one that is determined by need. The ideal time to water is when turfgrasses show the first visual symptoms of water need or wilt, characterized by “foot printing” and a blue-gray appearance. When turfgrasses experience moisture stress, their leaves begin to roll or fold and wilt. Thus, the leaves are slower to bounce back when stepped on. Enough water should be applied in one application to wet the soil to a 6-inch depth. This can be checked by probing the soil. After a few times you should develop a feel for the amount of time and water required for deep watering. If the area begins to puddle and run-off is occurring, stop irrigating and allow the water to soak into the soil. It may be necessary to repeat this cycle several times before proper irrigation is complete. Irrigating only when turfgrasses show the first visual symptoms of water need and then watering deep will encourage deep rooting. Early morning is an ideal time to irrigate.
MOWING
The warm-season turfgrasses are cut higher in the fall to provide insulation for low temperatures. When they are growing during the summer, they are cut lower to promote lateral spread and a “tight” turf. Cutting turfgrasses below their recommended height will discourage deep rooting. Cutting too low may cause the turf to thin, because it is less able to withstand heavy traffic and environmental stresses such as low soil moisture and extreme temperatures. Cutting bermudagrass above its recommended height may produce a stemmy turf, characterized by leaves being produced near the end of upright stems. This kind of turf is prone to scalping. Turfgrasses grown under shady conditions should always be maintained at a slightly higher cut in order to increase leaf area to compensate for lower light levels. Ideally, turfgrasses should be mowed on a schedule that is based on the
amount of plant growth between mowings. This will depend on the level of soil moisture, nutrients, and temperature and the amount of sunlight. Since these conditions fluctuate from week to week, it follows that plant growth also fluctuates. Therefore, the ideal time to cut turfgrasses is at a point so that no more than about a third of the leaf area is removed at any one mowing. This means cutting bermudagrass at 1 inch each time it reaches 1.5 inches. It is preferable not to bag grass clippings since collecting clippings removes valuable nutrients from the lawn, grass clippings take up valuable space in the landfill and bagging clippings takes more time than mowing with a mulching mower.
WEED CONTROL
Annual weeds complete their life cycle in one growing season. They come back each year from seed. Crabgrass, goosegrass, foxtail, and sandbur are summer annual grassy weeds. Knotweed and spurge are summer annual broadleaf weeds. For summer annual weed control with herbicides, apply either a preemergence herbicide two weeks prior to germination (crabgrass and foxtails are effectively controlled with preemergence herbicides and their germination can range from late March to early May, depending on location and year) or by the application of postemergence herbicides soon after their emergence (May and June) when weeds are young and actively growing. Postemergence control of summer grassy weeds is with organic arsenicals (AMA, DSMA, MSMA, Crabgrass Killer Formula II, etc.) and postemergence herbicide and fertilizer combinations. Normally, two to three spray applications, spaced 10 to 14 days apart, are required for effective weed control.
LAWN CARE
Your yard was a construction site before it was your beautiful yard, there are multiple lines buried throughout your yard for utilities, plumbing, and even sprinkler lines. Over time the soil that was placed in your yard will settle at different rates, depending on several factors. These factors include soil type, watering schedule, heavy rains, placement of utility lines, or other buried services. If you experience a minor settling of the yard, to where it appears lumpy, and unsightly, there are a few options that you can do. You can use a mix of topsoil, and sand to level these areas out. Simply pour this on, and rake it in until the area is leveled out. You will want to do this in the months when the sod is actively growing, usually between March, and September. Continual maintenance of this will ensure the best enjoyment of your yard. Occasionally, with a heavy rain, you might experience a sunken utility line, or a sunken irrigation ditch. If so, let us know, and we will fill this area for you One Time. This is not completely uncommon, as disturbed soil will settle at different rates than the rest of the grade.
CARING FOR YOUR FENCE
In just 12 months or so, wood that is left outdoors unprotected will display signs of deterioration. The pieces of lumber that make up decks and fences, will sooner or later, begin to deteriorate. Rain and sunlight are nature’s two main tools for bearing down on unprotected wood and other materials. For instance, wood that is left outside becomes weak and gray because the sun’s rays work to rupture the wood’s internal fibers. Rain, on the other hand, causes wood to swell, making it spongy. This swellshrink cycle becomes a daily occurrence, as dew comes in the mornings and the harsh rays of the sun bears down on the wood in the afternoons. This cycle expedites the wood’s determination. Decks and fences that are on their way to deteriorating will have surfaces that are grayed, deformed and split.
TREATING WOOD
Even if wood has been pressure-treated, it must still be cleaned and sealed to prolong its life. Decks and fences made of pressure-treated wood still require regular cleaning and sealing to ensure that they stay in good condition. While decks and fences made of pressurized wood, cedar, cypress and other exotic woods are safe from insect infestation, they are not invulnerable to weather’s corrosive effects. Wood that does not have protective coating can pose a danger in just seven short years.
WHEN IS WOOD READY FOR SEALING?
Some say that wood should be sealed after a year, so that the wood is completely dry. However, a year is too long of a time to wait to seal wood. During this time, the wood would have incurred too much damage, most of which cannot be reversed. Wood can be completely dry and ready for sealing in two - three months. It’s been found that when wood has been sealed within three months, it’s much more durable and look better than wood that’s been sealed after one year.
SPECIFIC WARRANTY INFORMATION
Homes by Taber has not only built a great home, their Customer Care Department has done an outstanding job with being Informative, helpful, and being nice!! I’m so glad my family and I choose a Homes by Taber!!
KRYSTA RAINS
IN SINK ERATOR
IN-HOME FULL SERVICE LIMITED WARRANTY
BADGER® 1
This limited warranty is provided by InSinkErator®, a business unit of Emerson Electric Co., (“InSinkErator” or “Manufacturer” or “we” or “our” or “us”) to the original consumer owner of the InSinkErator product with which this limited warranty is provided (the “InSinkErator Product”), and any subsequent owner of the residence in which the Product was originally installed (“Customer” or “you” or “your”).
InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship, subject to the exclusions described below, for a period of one (1) year (the “Warranty Period”), commencing on the later of: (a) the date your InSinkErator Product is originally installed, (b) the date of purchase, or (c) the date of manufacture as identified by your InSinkErator Product serial number. You will be required to show written documentation supporting (a) or (b). If you are unable to provide documentation supporting either (a) or (b), the Warranty Period commencement date will be determined by Manufacturer, in its sole and absolute discretion, based upon your InSinkErator Product serial number.
What is Covered
This limited warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products used by a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE INSINKERATOR PRODUCT, PROVIDED THAT IF WE DETERMINE IN OUR SOLE DISCRETION THAT NEITHER REMEDY IS PRACTICABLE, WE MAY PROVIDE YOU A REFUND OF YOUR PURCHASE PRICE OR A CREDIT TOWARDS ANOTHER INSINKERATOR PRODUCT.
What is not Covered
This limited warranty does not extend to and expressly excludes:
• Losses or damages or the inability to operate your InSinkErator Product resulting from conditions beyond the Manufacturer’s control including, without limitation, accident, alteration, misuse, abuse, neglect, negligence (other than Manufacturer’s), failure to install, maintain, assemble, or mount the InSinkErator Product in accordance with Manufacturer’s instructions or local electrical and plumbing codes.
• Wear and tear expected to occur during the normal course of use, including without limitation, cosmetic rust, scratches, dents or comparable and reasonably expected losses or damages.
In addition to the above exclusions, this limited warranty does not apply to InSinkErator Products installed in a commercial or industrial application.
No Other Express Warranty Applies
This limited warranty is the sole and exclusive warranty provided to the Customer identified above. No other express warranty, written or verbal, applies. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make any other warranty on behalf of Manufacturer. The terms of this limited warranty shall not be modified by the Manufacturer, the original owner, or their respective successors or assigns.
What we will do to Correct Problems
If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions concerning your InSinkErator Product or how to determine when service is needed, please call the toll free InSinkErator AnswerLine® at 1 (800) 558-5700, or visit our website at www.insinkerator.com. You may also notify us at: InSinkErator Service Center, 4700 21st Street, Racine, Wisconsin 53406 USA.
BADGER 1
The following information must be provided as part of your warranty claim: your name, address, phone number, your InSinkErator Product model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your installation receipt, or (b) the date shown on your purchase receipt.
Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator Product is covered under this limited warranty. You will be given the contact information for your closest authorized InSinkErator Service Center. Please contact your InSinkErator Service Center directly to receive in-home warranty repair or replacement service. Only an authorized InSinkErator service representative may provide warranty service. InSinkErator is not responsible for warranty claims arising from work performed on your InSinkErator Product by anyone other than an authorized InSinkErator service representative.
If a covered claim is made during the Warranty Period, Manufacturer will, through its authorized service representative, either repair or replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for repair or installation of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall be determined by Manufacturer or its authorized service representative in their sole discretion. All repair and replacement services will be provided to you at your home. If Manufacturer determines that your InSinkErator Product must be replaced rather than repaired, the limited warranty on the replacement InSinkErator Product will be limited to the unexpired term remaining in the original Warranty Period.
This disposer is covered by Manufacturer’s limited warranty. This limited warranty is void if you attempt to repair the InSinkErator Product. For service information, please visit www.insinkerator.com or call, toll free, 1-800-558-5700.
Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE REPRESENTATIVES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR PRODUCT OR THE MANUFACTURER’S OR ITS AUTHORIZED SERVICE REPRESENTATIVE’S NEGLIGENCE. MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL MANUFACTURER’S LIABILITY TO YOU EXCEED THE PRICE PAID BY THE ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.
The term “consequential” damages shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or revenue, cost of capital or loss or damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state.
HERITAGE 30
HERITAGE® 30
LAMINATED ASPHALT SHINGLES
MANUFACTURED IN FREDERICK, MD
HERITAGE 30® shingles feature a double-layer fiberglass mat construction with a random-cut sawtooth design. The two layers of mat are coated with asphalt and then laminated together and surfaced with mineral granules. A self-sealing strip of asphalt helps provide wind resistance.
USES
ADVANTAGES
For application to roof decks with inclines of not less than 2 inches per foot. For slopes between 2 inches and 4 inches per foot, refer to application instructions.
• 30-year Limited Warranty, 5-year FULL START, limited transferability, winds up to 80 MPH**.
• Shadowtone feature adds depth and dimensional appearance.
• 10-year Algae Relief-Algae Cleaning Limited Warranty that provides for cleaning of discoloration caused by certain algae growth that may occur in areas with high humidity.
• Rustic beauty of wood shakes.
CERTIFICATIONS/REPORTS
Listed by UL for:
Class A Fire Rating
Wind Resistance
ASTM D 3462
Florida Building Code Approved
COLORS
America’s Natural Colors:
• Autumn Brown
Classic Heritage Colors:
• Aged Wood
• Olde English Pewter
• Oxford Grey
• Rustic Black
Shingle size 12" × 36-3/8"
Exposure 5"
Tested in compliance with:
UL 790/ASTM E 108, Class A
ASTM D 3161, Type I, Class F (110 mph)
UL 2390/ASTM D 6381, Class H (150 mph)
ASTM D 7158, Class H (150 mph)
TAS 100-95 Wind and Wind Driven Rain
Miami-Dade County Florida NOA: 09-0720.03
Expiration Date: 03/21/12
• Natural Timber
• Rustic Cedar
• Rustic Evergreen
• Rustic Redwood
• Rustic Slate
Coverage per Sales Square 98.5 sq.ft.
Shingles per Sales Square 78
Bundles per Sales Square 3
• Thunderstorm Grey
• Slatetone Grey
• Virginia Slate
• Weathered Wood
LAMINATED ASPHALT SHINGLES SHADOWTONE SERIES
STORM SHELTER
Storm Safe Shelters
FYI: Need to Know List
At Storm Safe, the safety of our clients is our top priority. Here are some operational things to be aware of to ensure your safety while in the shelter.
1. To avoid injury to yourself and others, do not leave the sliding lid open and unattended.
2. Always use the handrail when entering and exiting the shelter.
3. When you are in the shelter, m ake sure the safety chains are attached/connected on the front and back lids.
4. To use secondary lid as an exit, back the chains out, lift the lid up and push toward the back end of the shelter.
5. Steps can be removed and used as seat by placing them across the benches.
6. The carpet is intended to absorb condensation/moisture run off from the vehicle and is not attached to the floor to allow for ease of cleaning/servicing. Damp Rid is a moisture absorbing product recommended for condensation that develops on the shelter walls.
7. The shelter is engineered to expand and contract to combat the fluctuating levels of ground water. It is not uncommon to hear water under the shelter after a healthy rain. The HIS protective sealant will prevent rusting of the shelter and the water will eventually be absorbed in the surrounding soil.
8. If you ever have any issue or conce rns, please contact 405-285-5105 to schedule a service ticket.
STORM SAFE SHELTERS
Life Time Warranty/Installation Guarantee
Let this document reflect that the shelter purchased/installed from Storm Safe Shelters has a lifetime warranty/installation guarantee. This warranty/guarantee applies to the shelter, for any home owner, at its installed address.
I tems covered in your below ground steel storm shelter warranty:
Manufacturing
Leaking
Rusting
Chipping of paint (coated with an H.I.S. undercoating sealant)
Floating
Settling or Sinking
Concrete cracking around your shelter, not to include existing garage slab prior to install
These items are all covered, unless determined to be altered or damaged in any way by owner or installed by a non-certified Storm Safe installer. Warranty does not include driveway or sidewalk repair.
Storm Safe Shelters has been manufacturing and installing shelters since 1987. We will be here for you in the future if the need arises
We stand behind our promise to you.
Date of Installation: Customer:
Shelter Address: ___________________________________________________________________
Storm Safe Representative: ________________________________________________________
Storm Safe Shelters
6415 S. I -35 Service Road OKC, OK 73129 405-606-2563 www.stormsafeshelters.com
Revised Date: 05/01/2015
light BULB lifetime warranty
The light bulbs listed below are covered by LifeStyles lifetime warranty. All warranty claims require proof of purchase.
COMFORTMAKER HEAT/COOL SYSTEM
Comfortmaker® Residential Warranties at a Glance
MAXIMUM STRENGTH WARRANTIES FOR HOMEOWNERS
Every Comfortmaker® home comfort product is backed the way it’s built—to be the best. How do you know for sure? Warranty coverage. When it comes to such a major investment, there’s no better gauge of quality. Maximum strength warranties give you exceptional protection and provide lasting satisfaction with your Comfortmaker product. Your heating and air conditioning dealer will recommend the best product options for your home and installation requirements.
NO HASSLE REPLACEMENT™ LIMITED WARRANTY
Select Comfortmaker heating and cooling products provide a one-time equivalent unit replacement if the compressor, outdoor coil, evaporator coil (fan coils only), or heat exchanger should fail during the No Hassle Replacement™ limited warranty period, which varies in length of coverage from 1 to 10 years to the original purchaser. As the product features and efficiencies get better, so does the No Hassle Replacement limited warranty in order to give you the maximum protection for your heating and cooling system.
PARTS LIMITED WARRANTY
Comfortmaker gas and oil furnaces and R410A-based air conditioners, heat pumps, fan coils, geothermal, ductless systems and small package products carry a 10-year limited warranty on parts to the original owner, when product is used in a residential application and properly registered within 90 days after original installation. Otherwise, the parts warranty period is five years from the date of installation. The remainder of the first five years of parts warranty is available to subsequent owners, but such coverage terminates on the five-year anniversary of the original installation of the product. Please see additional key component warranty details below:
THE HEART OF THE HEATING SYSTEM
Comfortmaker Air Conditioning & Heating backs the heat exchanger with longer limited warranty periods (up to lifetime available on select models) to the original owner, when product is used in a residential application and properly registered within 90 days after original installation. Coverage varies by furnace type, so please see enclosed charts for length of coverage details.
THE HEART OF THE COOLING SYSTEM
Compressors in Comfortmaker cooling products utilizing environmentally sound R410A refrigerant carry a 10-year limited warranty to the original owner, when product is used in a residential application and properly registered within 90 days after original installation.
LEGACY VINYL WINDOWS
RINNAI WATER HEATER
Amazing experience. Will buy from again!
JOSH KLEE
We’ve been in our new Taber home for about a week now, and are just really pleased and cozy. We feel well taken care of. Our kids don’t even seem to miss the old house at all, they love the new one so much. We would recommend building with Homes by Taber to anyone!
CHRISTINA KLEEHAMMER
Thank you Homes by Taber! You have made buying a home such a wonderful experience. From our first contact, your goal to educate us about every aspect of your homes (and then about our home) was your priority. Your attention to details is impressive. We so appreciated the friendliness of everyone associated with Homes by Taber.
MARY DICKEY
INTRODUCTION TO HOMES BY TABER CUSTOMER CARE DEPARTMENT
Homes by Taber has an In-House Customer Care Department, not outsourced as most builders do. This will ensure that if, or when you have an issue with your home, that your claim will be handled, processed, and tracked through completion by an employee of Homes by Taber. We have put together this small reference guide to assist you in the knowledge of your homes warranty. This does not replace the warranty. It is simply a guide to help inform you before you submit a claim, as to what is covered and what is not, along with explanations as to why something would not be covered. All items covered by the Limited Home Warranty described below are covered as long as they are submitted within the first year after closing, or first occupancy, whichever occurs first.
In the event the items or conditions described in Your Request for Warranty Service are deemed by Builder to be covered by the Limited
Warranty, Builder will schedule the original subcontractor or other Warranty service technician chosen by Builder to make repairs. All repairs will be made during business hours, Monday through Friday from 8:00 a.m. to 5:00 p.m., except holidays. Only emergency repairs can be performed during non-business hours. Of course, work delays may occur due to the need to order materials, building material availability, weather conditions, scheduling conflicts, service technician availability and your availability.
Some repair work may require multiple visits to Your Home. If you cancel appointments for warranty work or are unable to make Your Home available to workers on the scheduled days, the work will be rescheduled for a later date. However, please note that the completion of the work may be significantly delayed due to such rescheduling.
TABER
WARRANTY SOFTWARE
At your New Home Delivery the New Home Ambassador will provide you with the passwords for access to the warranty software. Our Warranty software is designed for the customer to have access to submit a claim, and monitor the claims that have been submitted, and processed for their home. They have the ability to submit claims, view what trade the claim was sent to, and see all correspondence associated with a claim. You can view Frequently Asked Questions, in that section you will find commonly asked questions regarding your warranty and even see Tutorial videos for the systems of your home. In the Documents section, you will find information that includes selection sheets, walk throughs, manufacturer’s Warranty information, the Limited Home Warranty and other recommendations on how to care for your home.
POST-CLOSING WALKTHROUGHS
We at Homes by Taber, have established two Post Closing Walkthroughs for you. The main goal of these walkthroughs is to establish a process where we can limit the number of times that you, a homeowner, are inconvenienced during your warranty period. If you note items needed for correction prior to 60 days, then write them down, and we will review and send out the warrantable items after this walk through. In between the 60 day walk, and your 11 month walkthrough, do the same thing. If an emergent issue comes up, or the item is something that you don’t feel like can wait for the next walk, then please feel free to submit the item through your warranty portal.
60 DAY WALKTHROUGH
Cusomer Care provides all customers with a checklist of what we will be looking over at the 60 day walk, during their Delivery Walkthrough. When the closing date age hits 50 days, our software automatically emails the customer to contact us to schedule the walkthrough. We schedule this at the customer’s convenience. We extensively walk the home with an agenda to test all systems for functionality. We note any corrections needed, and process those out for completion. Note: this walkthrough is very important, because during this time, we will bring, and change out your air filter in the house to the Merv. 13 filter. We change out your first air filter for you. Any further air filter purchases and change outs will be the responsibility of the Buyer.
11 MONTH REVIEW
We offer an 11 month walkthrough for every customer. This is optional to you. Our system will email you for the 11 month walkthrough. If you reach out to us, we will schedule this walk at your home with you. We will look over any noted corrections needed, and send them out if warrantable. We also help you out with any questions that that you may have as you are transitioning out of warranty.
IN-HOUSE AFTER HOURS EMERGENCY ANSWERING SERVICE
The Customer Care Department manages our own after-hours Emergency answering service. We have an in house group from the Warranty dept. that rotates out answering the phone after 5 p.m. on weekdays and 24 hours on weekends. This helps to ensure that the customer’s emergency claim gets processed out, and the correct information is communicated. Phone number for After Hours Emergencies 405-705-7057
AFTER HOURS EMERGENCIES
True Emergencies that will be immediately addressed when submitted are;
HVAC ISSUES
• No heat in the winter
• No A/C in the summer, Note: running the A/C unit when temps are below 50 degrees outside is not advisable, or considered as an Emergency
PLUMBING ISSUES
• A water leak that cannot be turned off at a single fixture
• Gas leak
Note: if a gas leak is reported, be sure to contact ONG first, we will send a plumber out, but the
homeowner will need to contact ONG, and get your family out of the house if necessary.
• Sewage backing up into the house. Note: if the blockage is due to something that is caused by the homeowners, the Buyers will be responsible for any billable charges from the plumber, or any damages that might have occurred to the home. See Systems – Plumbing for details of potential flushing hazards that can cause a billable sewer blockage.
ELECTRICAL ISSUES
• Electrical Arcing (Sparking)
• No electricity
SAFETY ISSUES
• Inability to secure exterior doors or windows
Note: Any issues that are not considered as “True Emergencies” will be noted, and reviewed on the following business day to send out to the appropriate trades as needed. The Items noted above will be the basis for determination if something is an Emergency or not.
As a home inspector, I come across Taberbuilt homes frequently. Without exception these inspections are somewhat boring for me as there just isn’t a lot to find. Today, for example, a new build broke my inspection record for fewest deficiencies. They just build solid, efficient homes with great features. Highly recommended!
STEVE BENNETT
EXTERIOR
SYSTEMS – SPRINKLER SYSTEM
Function of the Sprinkler system is covered by the Limited Home Warranty. This is to include only the functionality of the system itself. Management of the times and settings on the sprinkler control panel, and adjustment of heads is the responsibility of the Buyer after Closing or First Occupancy. Sunken Irrigation ditches can be filled One Time during the 1 year warranty period. Broken, or damaged sprinkler heads will be under the responsibility of the Buyer after Closing or First Occupancy. Note: When sod has been installed very close to the time of Closing, the sprinklers will be set to water at a higher rate, it will be under the responsibility of the Buyer to reduce this sprinkler setting after occupancy.
SITE WORK – DRAINAGE
The Drainage Performance standard in the Limited Home Warranty, is designed, and put in place to protect the foundation of the home. The performance standard states specifically “Water will not stand or pond within 10 feet of the Home for extended periods after a rain (usually not more than 24 hours). It is normal for water to stand after a heavy rainfall.” This performance standard does not cover water standing out in the yard, more than 10’ from the foundation or ground saturation. Water can be expected to stand for longer periods after a heavy rainfall. We will not review for potential drainage or ponding issues, while the ground is saturated. Note: Most of the suspected drainage issues reported to us are usually caused by overwatering from the sprinkler systems. (See Watering Guidelines Page ????) We strongly advise to be aware when installing a fence, flower beds, shed, or even a swimming pool could void the Drainage warranty for the home. Fences should always be installed 1.5 inches above the ground to allow for drainage. Flower beds, stacked wood, sheds or even paving stones can impede the drainage of the yard, and will not be covered by the Limited Home Warranty. If a Pool (above or in ground) is installed, the drainage pattern of the yard is altered, and will not be covered. Our first recommendation to protect a slab, will be to purchase, and install guttering, or gutter extensions to help get the water away from the foundation.
ROOFING
The Roofing materials used are covered by the Manufacturer warranty, and all of its inclusions, and exclusions. The Installation of the roofing materials, and flashing, are to be installed in a proper manner to prevent water infiltration into the house. Any roof leaks noted during the 1 year warranty period will be evaluated if it was an installation error, or caused by storm or wind damages. Important
WHAT IS COVERED?
Note: During cold spells, ice is likely to build up along the eaves of the roof. When this snow and ice begins to melt, it can cause an effect referred to as Ice Damming, this can cause water infiltration into the home, and is not covered under the Limited Home Warranty. If any leak is determined to be caused by outside elements other than an installation error, you will be advised to contact your homeowners insurance.
GARAGE DOORS
The Garage doors will operate under normal use, Builder will adjust or correct them if not functioning properly. Note: if a garage door opener is installed by you the customer that is not installed by the Garage door company they are no longer responsible for the function of the garage door.
BRICK AND MORTAR
Mortar cracking is not an unusual occurrence, due to normal settling of the homes, according to the performance standards in the Limited Warranty, the Builder will repair if the crack meets or exceeds 3/8” in width. Builder will not be able to guarantee an exact match in mortar color. Brick cracks are only covered by the Warranty if the crack is determined to be caused by a factor know as Thermal Expansion. Any brick cracking that is determined to be caused by a sudden event, such as an earthquake, will not be covered by the Limited Home Warranty. See Brick Cracking on Page 16.
EXTERIOR GAPS IN SIDING
All siding and trim will be installed so that it meets the manufacturer’s standards, and will be sufficiently painted or protected. Trim does have open joints. Builder will repair any open joints in trim or between surfaces that are more than 3/8” wide, or which do no keep out the elements.
WEATHER STRIPPING
Air leaks around doors and windows. Doors and windows will be insulated according to the manufacturer’s standards. If air comes in because doors, windows, or weather stripping were fitted poorly, Builder will repair the improperly fitted doors, windows, or weather stripping.
WATER PONDING ON STOOPS OR WALKWAYS
Water should drain from outdoor stoops and steps. However, it is normal for small amounts of water to stand on stoops for short periods after it rains. Builder will correct any improper drainage of water off of a stoop or porch. Saw cuts in the concrete is a reasonable solution.
EXTERIOR WHAT IS NOT COVERED?
CONCRETE
Per the Limited Home Warranty, and the Orientation Walkthrough Agreement, Exterior Concrete will crack. “It is normal for cracks to occur in walkways, driveways, patios, and garage floors.” We at Homes by Taber do install Expansion joints and concrete saw cuts to “hopefully” direct the cracking of the concrete to follow the saw cut, in lieu of it spider cracking across a patio, sidewalk, driveway, or even a garage floor. With that said, we cannot guarantee that the concrete will follow our recommendations and not crack in an odd way across the surface. This is uncontrollable with the expansive soils in Oklahoma.
LANDSCAPING
Per the Limited Home Warranty, and the Orientation Walkthrough Agreement, “All Landscaping of the Home, to include Sod, Strawed and seeded areas, existing, and new trees and shrubs are the Buyer’s Responsibility after closing on the Home, or at first occupancy, whichever occurs first.” Unfortunately after closing, we have no control of the weather, homeowner’s management of their sprinkler systems, bugs, rodents, or even trees or shrubs that go into shock after being transplanted. With all of these factors being out of our management, or control, we cannot warranty the Landscaping.
FENCES
Fences are a natural wood product, and are subject to the outside elements. We recommend the proper sealing of a fence, gate, and all pickets to help prevent warping, deterioration, and discoloration. With the fences being installed on the exterior of the home, they are subjected to all forms of weather. The fence is not physically part of the Home, and is excluded from coverage by the Limited Home Warranty. Note: we do recommend that you do everything that you can to protect your fence. Seal the fence, with either a stain sealer, or paint. We recommend that you do not stack things up against your fence, or build flower beds up against it where moisture may be trapped on the fence. Make sure that when you mow, that the grass clippings are blown away from the fence, and not allowed to pile up underneath it, this also can cause some potential drainage issues and damage to your fencing, and even your home.
WINDOWS/SCREENS
Windows and screens are inspected at the time of the New Home Orientation, and any damages to the screens and or windows after occupancy are outside of the control of the builder, and therefore cannot be covered by the Limited Home Warranty.
INTERIOR
SYSTEMS – PLUMBING
The plumbing system of the home has been installed within code and has been inspected by the local municipalities. That does not mean that there will never be issues. Our Orientation Walkthrough Agreement states that “If there is an issue with the plumbing system of the house, the Builder will arrange for a Plumber to be sent to the home. The Builder will be responsible for plumbing problems caused by a defect covered by the Limited Home Warranty. However, if the problem is a clog caused by feminine hygiene products, cotton balls, Q-tips, diapers, Flushable wipes, toys, or the like, Buyers agree to pay the Plumber’s Charges, and will be responsible for any damages to the home.” Your plumbing system has been installed with shutoff valves at each fixture, to be able to shut off in case of a leak. Your home was also built with a “Whole House Water Shutoff” this is typically located in one of the interior closets, in case of a major leak. Note: Plumbing Items not covered by the Limited Home Warranty - Frozen pipes of any kind, abuse or damages to faucets, toilets, or sewer blockages, or backups, caused by Buyers.
SYSTEMS – ELECTRICAL
The Electrical system of the home has been installed within code and has been inspected by the local municipalities. That does not mean that there will never be issues. Our Orientation Walkthrough Agreement states that “If Buyers experience an
WHAT IS COVERED?
electrical problem in the home, the Builder will arrange for an electrician to be sent to the home, However, if the problem is determined to be associated with a Burned out light bulb, Resetting a tripped GFI plug, or even Resetting a tripped breaker, Buyers agree to be responsible for any charges incurred.”
SYSTEMS – HVAC
The HVAC system of the home has been installed within code and has been inspected by the local municipalities. If at any time you experience an HVAC issue with your home, you should submit the issue through your Warranty portal, and this will be processed out to the HVAC Contractor. Note: If you change your thermostat out, there is a possibility that the new thermostat might not be compatible with your system. If a submitted HVAC issue is directly related to your thermostat being changed out from the original equipment installed in your home, you will be responsible for any charges incurred.
SYSTEMS – SECURITY
Your home was set up with a Security System. This system is not monitored, but it is a functional security system. This system is capable of being monitored and being upgraded to a Smart home system. Your system is covered by the Limited Home Warranty, unless you have it monitored. Note: once the system becomes monitored by a Security Company, that company assumes all warranty on the system.
INTERIOR WHAT IS NOT COVERED?
CONSUMER
PRODUCTS, ANY APPLIANCE, ITEM OF EQUIPMENT THAT HAS ITS OWN MANUFACTURER’S WARRANTY.
Consumer Products, such as Range, Oven, Cooktop, Microwave, Dishwasher, Garbage disposal, HVAC System to include Furnace, Coil, and Condenser, Jetted Tub, and Water heater all have their own specific warranties through the Manufacturer, and their function are not covered by the Limited Home Warranty. These warranties are transferred to you, the consumer, at the purchase of your home. The Builder is only responsible for the workmanlike installation of such appliances, and equipment. We do recommend that you register your appliances to get the most out of your Manufacturer warranties.
COSMETIC ISSUES
B.Subject to Paragraph I 7 of the Contract, the Builder will remove visible mold and mildew and repair readily noticeable chips, dents, scratches, etc., to the following:
1. Sinks, tubs and plumbing fixtures
2. Ceramic surfaces
3. Countertops and cabinet doors
4. Light fixtures, mirrors and glass
5. Windows and screens
6. Doors, trim and hardware
7. Finish on appliances
8. Floor coverings of any kind
9. Painted surfaces, including drywall.
PER LIMITED HOME WARRANTY PAGE C-14, ITEM #3
Cosmetic Repairs: After the Closing Date, or first occupancy, whichever occurs first, all cosmetic touch–ups to the walls, appliances, and finishing of the Home shall be the responsibility of the Owner. Careful attention should be made to notify Builder of these items during the Pre-Closing Walk-Through. For the purpose of this paragraph, cosmetic touchups include, but are not limited to, paint, caulking, and drywall touchups and related repairs; visible repairs, chips, dents, scratches, etc. to ceramic surfaces, sinks, tubs, plumbing fixtures, countertops, cabinet doors, light fixtures, mirrors, glass, windows, screens, doors, trim, hardware, floor coverings of any kind, and appliance finishes; and the balancing of fans. If not brought to Builder’s attention during the Pre-Closing WalkThrough, these items will be treated as if caused by you during the moving process or during daily use of the Home and shall be rejected as a Limited Warranty repair.
INSECTS/RODENTS OR VERMIN
Your home was pretreated for Termites, this does not prevent insects, or rodents from finding a way into your home. Homeowners need to exercise caution, and awareness to help prevent pest from getting inside of their homes. Oftentimes homes are built in areas where fields are close by, and if garage doors, front, or even patio doors are left open, pest can find their way into a home. This is usually the case during a move in. If pest, insects, or even rodents are found in the home, we strongly recommend calling an extermination company.
LEGAL DISCLAIMER
ITEMS AND CONDITIONS FOR WHICH THERE IS NO BUILDER OBLIGATION
A. Builder DISCLAIMS all liability for, and has no obligation to You under this Limited Warranty for, any of the following:
1. All landscaping on the Property after the Closing Date, including, without limitation, all sod, strawed or seeded areas, new or established trees, shrubs, bushes, flowers, or other vegetation. It shall be Owners sole responsibility to maintain and replace the landscaping on the Property.
2. Bodily injury or any loss or damage to personal property.
3. Any Consequential Damages, including, but not limited to, damage to the Home that is caused by a covered Defect but is not itself a covered Defect, cost of shelter, transportation, food, moving, storage or other incidental expenses related to relocation during repairs.
4. Any Defects caused by, contributed to, aggravated by, or resulting, in whole or in part, from: Your failure to maintain the final grade of the Property; changes or alterations made to the Home or the
5. Property by anyone after the Warranty Date, except those made by Builder or Builder’s employees, agents, or subcontractors; any deficiency in materials or work supplied by anyone other than Builder or Builder’s employees, agents, or subcontractors; negligence, improper maintenance or improper use of the Home by anyone; dampness, condensation, mold, mildew or fungus regardless of its cause or source; or failure of, or damage to, any part of the Home not built by Builder or Builder’s employees, agents or subcontractors.
Any bodily injury, loss, damage, costs, expenses and any Defects caused by, contributed to, aggravated by, or resulting, in whole or in part, from: fire; explosion; smoke; water escape; falling objects; aircraft; vehicles; Acts of God; lightning; prolonged cold spells below freezing, ice damming; ice storms; ice accumulation; hail; floods; wind driven water; insects, rodents or vermin; moisture, rot, corrosion, rust, mold, mildew or fungus; roots, vines or plants; or war, terrorist acts, vandalism or riots.
6. Any Defects caused by, contributed to, aggravated by, or resulting, in whole or in part, from any soil or earth movement, including, but not limited to: earthquake, vibrations from oil and gas activity and other seismic activity, landslide or mudslide; mine subsidence, Sink holes or changes in the level of the underground water table; volcanic eruption, explosion or effusion; or expansion, contraction or settling of the earth or soil on which the Home is built.
7. Any Defects caused by, contributed to, aggravated by, or resulting, in whole or in
part, from wind, including, but not limited to: hurricanes; tornadoes; earthquakes, tropical storms; or gale force winds. As might be the case in Oklahoma, an earthquake may cause damage to your Home that Builder is not responsible for. An Owner should contact their insurance carrier in the event that an earthquake causes damage to the Home; such damage may include, but is not limited to, cracked bricks around the corners of the Home and under the Home’s windows; cracked drywall at seam, corners, archways, and nail pops; cracked concrete, mortar, brick, or hard surfaces; shifted columns; broken windows; cracked tile; damage to mirrors and hung items; cracking and separation on caulk lines. Careful attention should be made to inspect the Home after earthquakes and tremors in order to identify any damage to the structure of the Home and to report such damage to the appropriate party.
8. Any costs or expenses arising from, or any Defects caused by, contributed to, aggravated by, or resulting, in whole or in part, from: the actual, alleged or threatened discharge, dispersal, seepage, migration, release or escape of Pollutants, including, without limitation, any liability arising from un inhabitability or health risk attributable to Pollutants, contaminants or irritants (including, without limitation, the presence or consequence of radon gas, formaldehyde, arsenic, fiberglass, methylene chloride, acids, alkalis and chemicals or any other substance or compound that is or may be in the building materials used to construct the Home) or attributable to the presence of or proximity to hazardous or toxic materials; or any governmental direction or request to test for, monitor, clean-up, remove, contain, treat, detoxify or neutralize Pollutants.
9. Any Defects that become apparent after the Home is no longer used primarily as a residence.
10. Any Defects caused by, contributed to, aggravated by, or resulting, in whole or in part, from abnormal loading on floors which exceeds design loads.
11. Any damage to Consumer Products.
12. Any Defects caused by the Negligence, improper maintenance or improper use of the Home by anyone.
13. 13. Any Defects Which You have not taken timely action to minimize.
14. 14. Any Defects covered by any other warranty or insurance.
15. 15. Any nonconformity with building material manufacturer’s installation guidelines or specifications; or local building codes, regulations, or requirements which has not resulted in a Defect. This
Limited Warranty does not cover building code violations in the absence of a Defect.
BINDING ARBITRATION
Per Page C-4-Limited Home Warranty
V. BINDING ARBITRATION
A. Scope of Arbitration. Any and all disputes arising out of, or in any way related to, this Limited Warranty or the building of the Home, or sale of the Property, including without limitation, disputes as to what issues must be submitted to arbitration; any alleged breach of the Limited Warranty; and alleged violations of consumer protection, unfair trade practice, or other statutes; or that Builder practiced fraud or was negligent or made misrepresentations or otherwise acted fraudulently in building the Home or, where applicable, selling the Property, shall be submitted to binding arbitration. Further, if Builder fails to respond to Your written notice or Builder does not correct the Defects in the way You think this Limited Warranty requires, or Builder does not agree that the condition is covered by this Limited Warranty, or if any other disputes arise which relate in any way to this
Limited Warranty, to the Home or to the Property, then such matters shall be submitted to binding arbitration.
Attorney’s Fees. This Limited Warranty provides for mandatory arbitration of disputes. If any party commences litigation in violation of the arbitration provisions in this Limited Warranty, such party shall reimburse the other parties to the litigation an amount equal to their costs and expenses, including reasonable attorney’s fees incurred in seeking the dismissal or a stay of such litigation. The parties agree that either the court in which the litigation was stayed or dismissed or the arbitrator can enter an order or judgment for such costs and attorney’s fees.
Note: Be sure to read your Limited Home Warranty for more information and descriptions.
Taber’s team has taken great care of us from start to finish. At the end of our warranty period, the Taber team handled any final needs thoroughly and went above and beyond to make sure all work was completed at the highest quality standard.Thanks to the Taber team for all the work they’ve performed in the year we’ve owned our home. We’d definitely buy with Taber again.
MIGUEL AND ALISA BAEZ
WELCOME HOME AND THANK YOU FOR CHOOSING HOMES BY TABER.
Our customers are at the heart of everything we do. We take great pride in every aspect of building your home. One of the most important parts is having the best customer service after the sale.
This homeowner’s guide provides information that will help you build a lasting relationship with your home. This guide will teach you how your home works, what it needs, and where to turn if you need assistance. Our Customer Care Team is here to give you support, answer your questions, and guide you to the right solutions.
The Homes By Taber Customer Care Team is available 24 hours a day, every day. You’ll always speak directly with a Homes by Taber
employee, not a machine or an outsourced rep, because when you need help, you don’t need delays.
Customer experience is what matters most, so as a company, we’ve made it our mission to emphasize having the best customer service after the sale. We fully understand that happy customers lead to repeat customers and referrals.
You’re family now. Call on us any time, we are here to assist in any way possible. Also, If you enjoyed your experience, please share it with your family and friends. Our business is made on referrals.
Taber Leblanc President
OKLAHOMA’S FAVORITE BUILDER DETAIL THAT MAKES A DIFFERENCE
