Living the Language is a toolkit designed to help overseas nurses move beyond basic English to become competent communicators at work and at home. Easy to read and packed with practical advice, it focuses on the communication skills nurses need to adapt, integrate and settle in faster – vital in the drive to improve staff retention.
What's in the guide?
- Advice on workplace communication, including the ISoBAR tool
- Guidance for communication with patients and common challenges such as person-centred care, establishing rapport, and active listening.
- Help with settling into new multidisciplinary teams and professional cultures
- Tips on everyday use of Australian English in social settings