O'Dwyer's January 2020 Crisis Communications & PR Buyer's Guide Magazine

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Communications & New Media

Jan. 2020 I Vol. 34 No. 1

O’Dwyer’s Guide to

Crisis Communications The art of the apology The first phone calls IN a crisis Winning crisis strategies with Gen Z How technology has redefined crisis readiness The importance of post-crisis communications NEW crisis opportunities (and threats) IN 2020 Avoiding ‘call center’ crisis RESPONSES BEWARE: THE crisis AFTER THE crisis The CEO’s role in a crisis :

PLUS

2020 GUIDE S ’ ES IN S C I R V E R BUYDUCTS & SECATEGORIYE PRO THAN 50 INDUSTR MORE R THE PR FO

January 2020

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O'Dwyer's January 2020 Crisis Communications & PR Buyer's Guide Magazine by O'Dwyer's PR Publications - Issuu