Tenant handover

Page 1

Property handover.


Important numbers. Trusted tradespeople. Metro Carpet & Tile Cleaning

0407 550 297

CKT Home Maintenance

0402 265 886

Watts Wrong Electrical

0425 701 358

Pivot Plumbing

0414 730 027

Gasrite Plumbing

5942 7007

Specialties Handyman

0416 075 892

Emergency contacts. Police, Fire, Ambulance

000

SES

132 500

United Energy

132 099

Gas Emergency

132 691

Poisons Information

131 126

Nurse on Call

1300 60 60 24


Complete explanation of the legal requirements that are applicable to the tenant Complete explanation of the lease to the tenant Fully explain the obligations with regards to payment of rent and bond and how receipts will be issued Give a copy of the resource - ‘Red Book’ to the tenant, encouraging the tenant to read the ‘Red Book’ to ensure they are aware of both their rights as a tenant and the rights of the landlord Introduce and explain the resource, Maintenance Manager to the tenant and its purpose. Assist the tenant to download the Maintenance Manager App on their preferred device. Should the tenant not have access to this equipment, please show the tenant how to use the Maintenance Manager software on Obrien devices. Remember, if preferred, the tenant can freely call their Property Manager to advise any maintenance issues Fully demonstrate to the tenant how to use the Maintenance Manager App, answering any queries the tenant may have Introduce and explain the DEFT payment system operated by OBrien Real Estate. Walk the tenant through this process in full. If the tenant has their relevant banking information with them at the time help the tenant to set up the DEFT payment system With regards to contents insurance, ensure the tenant is advised of their obligations as a leasee and the difference between building/land insurance and contents insurance Advise the tenant that the Property Manager will automatically connect the water to the leased property. Fully explain that gas, electric and telephone is the responsibility of the tenant. Explain Compare and Connect to the tenant. Refer back to the signed lease and ensure the section relating to Compare and Connect has been ticked. With regards to handing over of keys, it is preferable that this is performed at the property. The Property Manager must ensure the electric/gas/water etc is connected at the property, so that the tenant can be instructed and guided to the correct usage of equipment within the home. The property Manager must also ensure that the rent and bond has been paid in full prior to handing over the keys. At the property, demonstrate to the tenant the correct use of oven/stove/grill, heater, air conditioner, alarms, locking of doors, garage remotes and explain that the maintenance of the garden is the responsibility of the tenant. Explain any other incidentals as requested by the Landlord. Walkthrough the condition report, and give a copy to the tenant.

I acknowledge my property manager ………………………………… has provided the keys to the property as a client of OBrien Real Estate and I am aware of my responsibilities as a tenant of OBrien Real Estate. I acknowledge my property manager ………………………………… has inducted me as a client of OBrien Real Estate and I am aware of my responsibilities as a tenant of OBrien Real Estate. Client signature:

Date:

Property Manager signature:

Date:


Berwick 56-58 High Street 9707 0556 obrienrealestate.com.au


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