Modern business needs demands employees to be engaged in multiple roles within their job capacity, then encouraged and permitted to achieve. The process involves the engagement of employees in various roles within the organisation. A top-down change, strategic approach aimed at impacting organisations performance effectiveness in a comprehensive way. The concept is aimed at improving organisational efficiency, and is ‘an ability to respond to environmental change’; the increased need for such reorganisation is the resultant effect of the increasing rate of change. Cloke and Goldsmith posits that the era of conventional management practice is fading away and organisations that fail to share power and responsibility with employees will be deserted.