Vol. 40 | Issue 5 | December, 2009
Peek inside the world of
Windows & Skylights
• Three BSIA retail stores win national awards • BSIA salutes Olympic sponsor member companies
Building Supply Industry Association of BC
Windows & Skylights: How the Energy Efficiency Act is changing the Industry – Pages 24-26
Volume 40 • Issue 5 • December, 2009 Cover photo courtesy of VELUX Canada Inc.
Thomas Foreman President
Contents BSIA salutes Olympic Sponsors
Marijoël Chamberlain Member Services Coordinator Jackie Trafton Office Administrator Unit #2, 19299 - 94th Avenue Surrey, BC V4N 4E6, Canada Phone: 604-513-2205 Toll Free: 888-711-5656 Fax: 604-513-2206 Email: email@example.com Website: www.bsiabc.ca
Canex Building Supplies Retail Profile Page 39
Publishing & Printing: Chairperson Message. . . . . . . . . . . . . . . . . . . . . . . . . . . 4 BSIA Committee Reports. . . . . . . . . . . . . . . . 10, 11, 12 Accent Walls Add Extra Drama To Homes . . . . . . . 12 New Wave Print & Publishing Inc. PO Box 150 Harrison Hot Springs, BC V0M 1K0, Canada Phone: 604-491-6250 Email: firstname.lastname@example.org Website: www.nwpp.ca Paul Barrell Publisher
Tips To Speed Up Checkouts. . . . . . . . . . . . . . . . . . . 36 Ottawa News. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Turning Back The Pages Of Time - 2000. . . . . 44, 45 Index To Advertisers. . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Presidents Message: Last Word. . . . . . . . . . . . . . . . 46
MEMBER NEWS Cook St Castle Building Centre is Newsmaker Of The Year. . . . . . . . . . . . . . . . . . . . . . . . . 6
Sara D e s i Elias gn|Balanced Geoff Fraser Phone: 888-792-2624 Email: email@example.com Website: www.hiwirecreative.ca
Jessica Owen Joanne Severn Summer Dhillon The BSIANEWS MAGAZINE (ISSN14831279) is published 5 times per year. The BSIA News Magazine is distributed to all BSIA members. The association is made up of retailers, related suppliers, wholesalers and manufacturers. The membership is made up primarily of companies located in British Columbia; however our magazine is distributed to other Provinces where, Corporate, Regional and Divisional Head Offices or Plants are located. It is the official publication of the Building Supply Industry Association of British Columbia.
CanWel & TimberTech Announce Distribution Deal. . . . . . . . . . . . . . . . . . . . 20 Global Vision Marketing Set To Launch In January. . . . . . . . . . . . . . . . . . . . . . 22 IRLY Distributors Announcements. . . . . . . . . . . . . . . 30 New Product Spotlight. . . . . . . . . . . . . . . . . . . . . . . . . 31 Two Retail Members Win At ORA Awards. . . . . . . . 33
SALES & MARKETING Who Is Your Target Market?. . . . . . . . . . . . . . . . . . . . 29
HEALTH & SAFETY Achoo! Is It Bacteria Or A Virus. . . . . . . . . . . . . . . . . 15
FEATURE ARTICLE Peek Inside The World Of Windows & Skylights. . . . . . . . . . . . . . . . . . . 24, 25, 26
MEMBER PROFILES ADP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 BW Creative Wood Industries . . . . . . . . . . . . . . . . . . 16 McGregor Hardware Distribution. . . . . . . . . . . . . . . . 34 Canex Building Supplies Ltd. . . . . . . . . . . . . . . . . . . 39
BSIA Recognizes Olympic Sponsors. . . . . . . . . . . . 37
Hockey Is A Hit With TIM-BR MART Dealers. . . . . . 43
Victoria Golf 2009. . . . . . . . . . . . . . . . . . . . . . . . . 18,19
BSIA Retailers Win National Awards Pages 6 & 33
The views expressed in this publication should not necessarily be interpreted as the official policy of the Building Supply Industry Association, nor does the publication of product information of any advertisement imply recommendation by the BSIA of BC.
BSIA News Magazine
Ray Cyr BSIA Chairperson
Managing Your Marketing
he fact that marketing your business is an important part of your overall business plan is no secret. But mention advertising to some people and an overwhelming sense of uncertainty can result. The fact is, advertising is only one part of an effective marketing plan. There are many different avenues through which you can educate consumers about your particular products and services. As a result, it’s very important to investigate as many of these avenues available to you as possible, especially in light of the current state of our economy. Making every dollar count can actually help you discover new ways to deliver your message. A lot can be said for ‘word of mouth’ advertising. The question is, how do you generate interest and enthusiasm on the part of those who would offer it on your behalf? Community Involvement is one of the best ways to garner a loyal following of people who appreciate who you are and ultimately what you can do for them. Become an active contributor to your local area interest groups and you’ll begin to see the benefits that being better known within your community can bring. Amateur sports are a great avenue for involvement in your local community and provides a relatively affordable means of marketing through team sponsorships. Often, sports coverage in the media (print, radio,etc.) enables free name mention of sponsors for sporting events. League play provides repeat name recognition through team uniforms, venue signage and special event activities. Charitable Contributions are another great way to develop your company’s image within the community while helping others. Free publicity results from involvement in worthwhile Fund-Raising Drives and Charitable Donation Campaigns, like the United Way, the MS Society, Big Brothers and Sisters, to name a few. Consumers recognize companies that support worthwhile charities and tend to patronize them more due to their goodwill contributions.
BSIA News Magazine
Print Advertising is the most common form of advertising for all levels of business, though the landscape of the publishing industry is changing rapidly due to advances in Information Technology and the Internet specifically. Directory advertising is leading more and more toward on-line search engines. Even newspapers are developing their Websites to reflect the content of their daily, weekly and periodical publications. However, local print advertising is still a highly effective and relatively affordable means by which to address your particular target audience. Newspapers offer display advertising for ‘price and item’ ads and periodic directory and special event ad spreads that appeal to many for different reasons. Broadcast Media is an obvious avenue for advertising goods and services, though it is one of the most expensive. Radio and TV advertising is highly effective, though only if used consistently and for longer periods of time (ad-campaigns). Of course, this further increases the costs associated and is best left to larger enterprises as a ‘Branding’ vehicle. Identifying Your Customer is ultimately the most crucial part of developing your marketing strategy. There is a wealth of information available due to market research and all demographic audiences are determined by age, gender, status and social class. Once you identify who your customer is, you can then determine how to reach them with your various messages. Sharing the Wealth of information about those avenues for marketing and advertising that have served us best is one way our members can support one another. In building an effective and affordable marketing plan and sharing what works best for us we can strengthen our industry as a whole.
Ray Cyr BSIA Chairman
Anick Rousseau Rénomax Lac-Saint-Jean QC (4 locations)
“Despite the economy, the only things red are our shirts.” “Home is the banner that enables independent dealers to grow and prosper by making their own choices. The great variety of products that Home offers was certainly a deciding factor in our choice. Our customers are equally pleased. In just a few months, in spite of a difficult economy, our sales have increased. The team at Home gives us access to the tools we need to improve our business, and we wear our red shirts proudly.” Anick Rousseau
To find out how you can benefit by joining Home, visit home-owner.ca – or talk to one of us. Dunc Wilson, National, 519.498.1302 Georgette Carriere, Ontario, 519.501.5988 Luc Martin, Quebec, 819.357.0203 Andrew Parkhill, Western Canada, 604.751.3853 Kevin MacDonald, Atlantic Canada, 902.368.1620
BSIA Board of Directors CHAIRPERSON
Brad Dixon IRLY Distributors Ltd. 7846 - 128th St. Surrey, BC V3T 4X7 Ph: 604-596-1551
Carole Hamanishi Wilway Lumber Sales Inc. 28728 Fraser Hwy. Abbotsford, BC V4X 1K8 Ph: 604-856-5144
John Horsnell Woodstop Building Supplies Ltd. 1335 Draycott Rd. North Vancouver, BC V7J 1W1 Ph: 604-986-5281
Ken Humphrey Country Lumber Ltd. 22538 Fraser Hwy. Langley, BC V2Z 2T8 Ph: 604-533-4447
Jocelyn Longmore ICI Paints (Canada) Inc. 4088 Dollarton Hwy. North Vancouver, BC V7G 1A2 Ph: 778-838-4786
Rick Mielke RONA Home Centre #148 348 Duncan Ave. West Penticton, BC V2A 7N1 Ph: 250-492-7660
Brad McCluskie Coast Distributors (Nanaimo) Ltd. 6855 Mart Rd. Lantzville, BC V0R 2H0 Ph: 250-390-3187
Sam Menzies Menzies Metal Products 19370 - 60th Ave. Surrey, BC V3S 3M2 Ph: 604-530-0712
Jamey Paterson Paterson Products Ltd. 4414 - 217th St. Langley, BC V3A 9C7 Ph: 604-530-4513
Brian Tancock Parkland Building Supplies 1998 Ltd. Box 159, 1125 Hwy 97A Eagle Pass Way Sicamous, BC V0E 2V0 Ph: 250-836-2574 and Parkland Building Supplies - Salmon Arm 1371B - 10th Ave. S.W. Salmon Arm, BC V1E 4M2 Ph: 250-832-2518
Ray Cyr Cobble Hill RONA/ Duncan Pacific Builders Supplies Ltd. 6476 Norcross Rd. Duncan, BC V9L 5T3 Ph: 250-746-4456
2009 Newsmaker of the Year
PRESIDENT Thomas Foreman Building Supply Industry Association of BC #2 - 19299 - 94th Ave Surrey, BC V4N 4E6 Ph: 604-513-2205
Cook St. Castle Building Centre awarded 2009 Newsmaker of the Year
n a year when big boxes have lost market share and other large-format stores are losing ground, the Independent Dealers in Canada have successfully maintained their share of the retail home improvement market — and remained connected with their local customers. That’s why the Independent Dealer in Canada was selected as the 2009 Newsmaker of the Year. Each year, Hardlines, the information
service for the retail home improvement industry, presents its Newsmaker Award to a company based on its performance that has made a significant impact on the industry. Many major retailers have garnered the Hardlines Newsmaker Award over the years. But this year, it wasn’t one company but a particular segment of the industry that has consistently made a newsworthy impact. Five Dealers, representing different regions of the country and varying retail banners, were invited to Toronto recently to accept the Award on behalf of every Independent. Cook St. Castle Building Centre in Victoria was chosen as the BC recipient of the award.
Vicki Hagel, Cook St. Castle Building Centre, 2nd from right 6
BSIA News Magazine
As Castle members for 16 years, and well-established in the downtown
Victoria community, Vicki Hagel and her husband Frank decided to go with Castle’s own store design and imaging program. “We were looking to stay somewhat unique to ourselves, and there are no other stores branded Castle in town,” says Hagel. “Castle has a really good program for store renovations, so we went with that. The store looks great and the customers are very happy with it,” she adds. They celebrated their grand reopening back in June and have never looked back.
UGH RIB | 936 CLADDING | RAINBOW RIB | DIAMOND RIB | DIAMOND RIB | WALL LAP | POLYCARBONATE SKYLIGHT & SIDELIG
NELS | TOUGH RIB | SEACOSTER | POLYCARBONATE | ULTRA SPAN | ELITE RIB | AWR | WIDE SPAN | 1/2” CORRUGATED | 7/8” CO
UGATED | STANDARD FLASHINGS | STANDARD FLAT STOCK | STANDARD FLASHING COILS | STANDARD FLAT SHEETS | RESIDE
AL FLASHINGS | COMMERCIAL STANDARD 10FT. FLASHING | ROLL VENT | LOW PROFILE RIDGE VENT | UNIVERSAL MASTER FLA
ETROFIT MASTER FLASH | DEKTITE FLASHING SYSTEMS | RETROFIT DEKTITE | DECRA STONE COATED | FLUTED LINER PANE
ELUXE MESA LINER PANELS | PVC LINER PANELS | PVC SANITARY WALL AND CEILING PANEL | S-LOCK LINER PANEL | P.V
NER SHEETS | PVC SANITARY WALL AND CEILING PANEL | CLEAR UNIVERSAL SNOW GUARD | 10 X 1” WOOD GRIP FASTENER
X 1” PANCAKE WOOD GRIP FASTENERS | 10 X 1 1/2” WOOD GRIP FASTENERS | 10 X 2” WOOD GRIP FASTENERS | 10 X 2 1/
OOD GRIP FASTENERS | 14 X 1” WOOD GRIP FASTENERS | 14 X 1” SELF GRIP FASTENERS | 14 X 1 1/4” WOOD GRIP FASTENE
4 X 1 1/2” WOOD GRIP FASTENERS | 14 X 1 1/2” SELF GRIP FASTENERS | 14 X 2” WOOD GRIP FASTENERS | 14 X 2 1/2” WOO
R I C U LT U R A L | C O M M E R C I A L | R E S I D E N T I A L RIP FASTENERS | #10 X 1” MAXOSEALA-GCLIMASEAL FASTENERS | #10 X 1” NON-CORROSIVE STAINLESS STEEL FASTENERS | #
AGNETIC SOCKET | # 14 MAGNETIC SOCKET | 11⁄2” X 2” X 3’ UNIMESH CLOSURE | 1/8” X 3/8” BUTYL TAPE | 1/8” X 1/2” MA
C TAPE | TUBE CHALKING | SPIRAL 1 3/4” NEO-NAILS W/ WASHERS | 1/2 PINT TIN TOUCH UP PAINT | 7/8” - NO. 14 GALVANIZ
ITCH NEOPRENE WASHERED TEK SCREWS | 7/8” - NO. 14 COLORIZED STITCH NEOPRENE WASHERED TEK SCREWS | 1” - NO.
LVANIZED NEOPRENE WASHERED TEK SCREWS | 1” - NO. 14 COLORED NEOPRENE WASHERED TEK SCREWS | CLIP SCREW 1
14 X 1 – 1/4” | CLIP SCREW 1/4 – 14 X 2 | ENDLAP SCREW 1/4 – 14 X 1 – 1/8” | GOOF SCREW 17 X 1 | 3/8” X 3/4” X 13’ A
ACRYLIC | 1/4 X 3/4 X 20’ AST HI ACRYLIC 26 | 1” NO. 8 GALVANIZED - PANHEAD WOOD GRIP | 1” NO. 10 GALVANIZED - C
PM WASHER | 1 1/2 NO. 10 GALVANIZED - C/W EDPM WASHER | 2” NO. 10 GALVANIZED - C/W EDPM WASHER | 1” NO. 10 C
URED - C/W EDPM WASHER | 1 1/2” NO. 10 COLOURED - C/W EDPM WASHER | 2” NO. 10 COLOURED - C/W EDPM WASHER |
O. 14 GALVANIZED - C/W EDPM WASHER | 1 1/4” NO. 14 GALVANIZED - C/W EDPM WASHER | 1 1/2” NO. 14 GALVANIZED - C
PM WASHER | 2” NO. 14 GALVANIZED - C/W EDPM WASHER | 2 1/2” NO. 14 GALVANIZED - C/W EDPM WASHER | 1” NO. 14 C
URED - C/W EDPM WASHER | 1 1/4” NO. 14 COLOURED - C/W EDPM WASHER | 1 1/2” NO. 14 COLOURED - C/W EDPM WASH
” NO. 14 COLOURED - C/W EDPM WASHER | 2 1/2” NO. 14 COLOURED - C/W EDPM WASHER | 1/4” FOR NO. 10 SCREWS | 3/
R NO. 14 SCREWS | 5/32” X 7/32” BUTYL TAPE (40FT. PER ROLLS) | 1/8” X 1/2” BUTYL TAPE (30FT. PER ROLL) | 1/8” X 3/
UTYL TAPE (30FT. PER ROLL) | 48” X 250’ (1.22M X 76.20M) | POLYCARBONATE SKYLIGHT & SIDELIGHT PANELS | DECRA STO
ATED STEEL SHINGLES | DECRA TILE | DECRA VILLA TILE | DECRA SHAKE (DECRA SHAKE PLUS) | DECRA SHINGLE PLUS | WINDO
ELLS | TRS SHEAR | TRA SHEAR | TOUGH RIB | 936 CLADDING | RAINBOW RIB | DIAMOND RIB | DIAMOND RIB | WALL LAP | POL
RBONATE SKYLIGHT & SIDELIGHT PANELS | TOUGH RIB | SEACOSTER | POLYCARBONATE | ULTRA SPAN | ELITE RIB | AWR | WI
AN | 1/2” CORRUGATED | 7/8” CORRUGATED | STANDARD FLASHINGS | STANDARD FLAT STOCK | STANDARD FLASHING COIL
WESTMAN STEEL is one of Western Canada’s largest manufacturers of premium steel products. For more ANDARD FLAT SHEETS | RESIDENTIAL FLASHINGS | COMMERCIAL STANDARD 10FT. FLASHING | ROLL VENT | LOW PROFILE RID than three decades, we’ve pursued innovative steel solutions – from roof tops, to walls, doors, and most products in between. Our ground-breaking solutions and paint applications make significantly better
NT | UNIVERSAL MASTERbuildings FLASH– |true RETROFIT FLASH | DEKTITE FLASHING SYSTEMS | RETROFIT DEKTITE | DECRA STO StatementsMASTER in Steel – for agricultural, commercial, and residential applications.
ATED | FLUTED LINER PANELS | DELUXE MESA LINER PANELS | PVC LINER PANELS | PVC SANITARY WALL AND CEILING PAN
-LOCK LINER PANEL | P.V.C. LINER SHEETS | PVC SANITARY WALL AND CEILING PANEL | CLEAR UNIVERSAL SNOW GUARD | MEMBER
1” WOOD GRIP FASTENERS | 10 X 1” PANCAKE WOOD GRIP FASTENERS | 10 X 1 1/2” WOOD GRIP FASTENERS | 10 X 2” WOO
RIP FASTENERS | 10 X 2 1/2” WOOD GRIP FASTENERS | 14 X 1” WOOD GRIP FASTENERS | 14 X 1” SELF GRIP FASTENERS | 14 WINNIPEG \ BRANDON (MB) - REGINA \ SASKATOON (SK) | (800) 661-2823 EDMONTON \ AIRDRIE (AB) | (800) 661-2826 LANGLEY (BC) | (888) 937-8626
BSIA News Magazine 2009 1/4” WOOD GRIP FASTENERS | 14 X 1 1/2” WOOD GRIP FASTENERS | 14 X 1 1/2” SELF GRIP FASTENERSDecember | 14 X 2” WOOD7GR
Affinity Member Profile
ADP Comes On Board To Offer You Outsourced Payroll New Exclusive offer for BSIA members!
Imagine – a simple, economical service that can save time and money, protect your business from payroll tax penalties and improve your productivity while staying focused on what matters most to you – your employees and your customers. ADP and BSIA have put together an exclusive offer for outsourcing your payroll. You can have access to services, tools, and resources that will give you a competitive edge without burdening your budget. What Can Outsourcing Do for You? Quite simply, outsourcing with ADP offers the peace of mind that lets you focus on growing your business, not just running it. It’s the freedom to concentrate your time and energy on strategic initiatives that drive your business forward. No matter what size your business, you can be rest assured your clients will be paid on time and accurately—every time. ADP manages the time-consuming tasks of payroll processing and employee payroll tax filing. You mitigate your compliance risk by being up to date with the most recent payroll legislation. As an ADP client you will experience the difference our reliable, expert service can make through our dedication to providing unparalleled products and customer support. 8
BSIA News Magazine
Why not also consider reducing your labour costs? What if you could cut payroll preparation time by up to 95%? Your company can benefit from the accuracy and savings of automated time and attendance processes, absence management and vacation tracking. ADP facilitates your time collection and data management on your behalf. Access a powerful time tracking system that significantly reduces manual errors and virtually eliminates time theft from understated breaks, overstated hours and buddy-punching.
the areas that boost your bottom line. Paying one in four Canadians in the private sector and serving more than 50,000 clients across Canada, we have the experience you can trust. Too Big or Too Small? We work with companies that have from 1 to thousands of employees and have flexible solutions designed to fit your specific needs and budget so your company, no matter the size, can take advantage of the benefits of outsourcing. Through our new partnership we are proud to present an exclusive offer that includes significant savings on your ongoing processing fees.*
Who is ADP? ADP is the leading provider of Employer Services in Canada, providing a comprehensive range of payroll, human resources manage- Members of BSIA will receive 20% off of all services and free set up for payment, benefits administration, time & labour management and comprehen- roll services.* sive outsourcing services. Operating in I know outsourcing makes sense, Canada since 1979 we have more than but how do I get started? 1,800 associates dedicated to providing a level of personalized attention and To find out more about this exclusive offer call 1-866-787-8269 and mention expertise that no in-house software package or systems vendor can match. the BSIA offer, or visit adp.ca/chooseadp. With ADP Canada as a partner, companies gain the freedom to focus more of *Terms and Conditions apply. Offer availtheir human and financial resources on able to new clients only.
Expertise and Reliability you can
Count On Imagine – simple, economical services that can save you time and improve your productivity. Payroll Management
ADP provides solutions to process payroll in two ways: Telephone Payroll – relay payroll data by phone or fax for input and processing pay@work - send payroll data via a secure ADP web-based application
ezLaborManager can help automate time collection and eliminate errors and time theft by:
Employees are paid by direct deposit or cheque
Employers have access to comprehensive management reports
Taxes and deductions to government(s) and third parties are automatically remitted
Human Resources Choose our basic Essential Performance Pack or the more robust Premier Performance Pack:
All employee information is automated, in a secure environment. This can include data on payroll, benefits, training, attendance, performance reviews, personal histories, skill sets and more
Both solutions are flexible and can grow with clients’ needs
Time and Attendance Management
Managing employees’ needs is made easier by consolidating employee information
Automating employee hour tracking for payroll or billing purposes via a web-based ADP hosted solution Eliminating time consuming processes and costly errors Providing flexibility and control of data Supporting company defined rules and pay policies, and highlighting exceptions for management approval Pairing with ADP payroll solutions for an efficient and cost-effective combination that will take clients from punch to paycheque
We are committed to providing unrivaled expertise and reliable customer support so, no matter which solution you choose, you can be confident that your employees will be paid accurately and on time, every time.
Please call 1.866.787.8269 and mention the BSIA offer, or visit adp.ca/chooseadp to learn more.
BSIA and the BSIA logo are registered trademarks of the Building Supply Industry Association. ADP is a registered trademark of ADP Inc.
BSIA News Magazine
As the year comes to a close, the various BSIA committees take a look back on the 2009 programs and look ahead to what is in store for BSIA members in 2010. Bursary Program Committee Here is a summary of 2009’s BSIA Bursary Timeline : • Posters & applications went out in the middle of April 2009. • Reminder letters sent end of May 2009 • Bursary updates were sent via Web site, e-news & magazine • Scoring took place from end of June to mid August 2009 • Winner’s announcement letters went out September 16th • Bursary Cheques sent - October 16th As you may now know, the Bursary’s are complete for this year and the recipients have been chosen based on the scoring. This year the BSIA office received a total of 38 applicants (22 less than last year) and have chosen 10 applicant to be awarded Bursaries for 2009. I would like to comment that every candidate sent in an excellent application summary to consider and made the overall scoring a real challenge. The committee members were very impressed with many of the applications. This year the committee consisted of 3 members, with 1 from outside of our industry. I would like to formally thank my bursary committee for taking the time to go through all of the applications. It took a great deal of time to read through and score every applicant. The committee members worked very hard to give fair evaluations of each and every bursary application that was submitted.
We are pleased that we at the BSIA have again helped people from our industry on the path to success by assisting them financially with their career goals. Recommendations from the Judging team: The Judges were very impressed at the quality and calibre of the people who applied for the BSIA Bursaries however they all agreed that there were very few that expressed “a clear need.” Many of the applicants did not directly explain to us “why they needed the funding” and as this is a very important part of the scoring many fell short on their marks. The committee recommends that in future we continue to deliver a clear message regarding need. Moving forward we would like to see the Bursary applications increase in 2010! My thanks goes out to the Board members, Diane, Jackie, Thomas and our office staff for a great job informing the members about the Bursary program this year! Let’s keep the momentum going! On behalf of myself and the committee members, congratulations to all the 2009 BSIA Bursary Winners. Brad Dixon, IRLY Distributors Ltd Committee Chair, BSIA Bursary Program Committee Members: Edward Martens, Allstream Communications Canada Brad Olsen, IRLY Distributors Ltd. Shaun Russell, IRLY Distributors Ltd
Awards Committee The Building Supply Industry Association of B.C. presents the ORION Awards to BSIA retail store members and supplier salespeople and companies that provide exceptional customer service. The awards are presented to retailers in the following categories: • Retail store less than 10,000 square feet • Retail store between 10,000 and 20,000 square feet • Retail store greater than 20,000 square feet Retail stores are graded by an outside “Mystery Shopping“ service using a template designed by the awards committee members and BSIA staff. These results are then used to determine the front runners in each of the retail categories. In the event of a tie, further steps will be taken by the awards committee and BSIA staff to help make a decision. The awards are presented to suppliers in the following categories: • Most appreciated supplier company • BSIA Outside Supplier Salesperson • BSIA Inside Supplier Salesperson
BSIA News Magazine
The ORION supplier awards are decided by asking all retail stores in the province to submit a ballot. In addition the BSIA periodically presents the Industry Merit Award. The Industry Merit Award is presented to an individual who exemplifies high standards, innovative leadership and outstanding contribution to the Building Supply Industry over a number of years. The mystery shopping process is currently being reviewed to ensure a uniform equitable return, and should launch in January of 2010. Results expected by the end of February for review by the committee. Additional information will be gathered if need be and winners will be announced at the Westcoast Building and Hardware Show Gala on May 6th. John Horsnell, Woodstop Building Supplies, Committee Chair, BSIA Awards Committee Committee Members: Jocelyn Longmore, AkzoNobel Morris Hutchins, Strome Sales Ltd Lon Miller, North Shore Door Ltd Lee Dickens, IRLY Distributors Ltd
Communications/Media Committee On the Communications and Media front of the BSIA, you may have noticed a change in our BSIA News Magazine format and will continue to see a difference moving into 2010. With a new publisher on board, new ideas and layout are taking shape. Each issue will have a feature article on a certain area of our industry designed at educating our members to changes, challenges and trends taking place in that part of the industry. We will have a TRADE SHOW issue in 2010 which will feature a “New Product Showcase.” Be sure to send us info on new products you have coming up. We have also integrated all of our media and communication products (website, e-news, directory and magazine) into a 9 page ‘Media Planner’ to make it easier and quicker to identify information. Our monthly e-news has gained momentum this year and provides up to date information, highlighted and linked to our website with ease. We are working towards creating a more easily navigable
website which will allow all users, including the public to find products and services offered by our members. In order for all our members to take advantage of the benefits this will offer make sure to send in all pertinent information to the BSIA. We are excited about the possibilities these changes will make for you, our members. You can now see the BSIA on Facebook (BSIA of BC) and Twitter (BSIAofBC). Become a ‘fan’, and make your voice heard on the discussion board. Carole Hamanishi, Wilway Lumber Sales Inc., Committee Chair BSIA Communications/Media Committee Committee Members: Michael Gibson, Shell Busey Housesmart Referral Network Paul Barrell, New Wave Print & Publishing Inc Thomas Foreman, BSIA
Show Committee The show committee has been very busy getting organized for the 2010 BSIA Westcoast Building & Hardware Show, May 6 & 7 in Penticton, BC. The response to date has been over whelming with over 50% of the booths now sold out! We have started an aggressive mailing campaign to vendors, which has proven to be very successful. Our committee will shift their focus from vendor participation to retail participation as of January 1st 2010. Thanks to the four new members who now sit on our committee. We look forward to working with you and having your input into the show. For further information please contact any one of the show committee members.
Brad McCluskie, Coast Distributors Ltd Committee Chair, BSIA Show Committee Committee Members: Brad Dixon, IRLY Distributors Ltd Carl Tozer, Lance Bisset Ltd Chris Galer, Port Coquitlam Building Supplies Ltd Colin McIntosh, Country Lumber Ltd Kevin Deane, Southridge Building Supplies Ltd Richard Porter, Windsor Plywood Val Wright, Wajax Industries Russ Shaw, RONA Nanaimo Shannon Cupskey, IRLY Distributors Ltd Marijoël Chamberlain, BSIA Thomas Foreman, BSIA
Educational Committee The BSIA Educational Committee has been working on getting the best benefit for our members from the BC and Canadian government’s 15 million dollar education grant available for the upgrading of basic educational skills. Government approved educators are currently available to all who wish to participate and have staff assessments conducted. The program is designed for employees who need general skill development to grow and become great contributors in their respective fields of work. Members that wish to participate are encouraged to do so quickly as space is limited. It is important that members wanting to take advantage of this opportunity do so right away, as this money is available on a first come first serve basis. In order to qualify for the funding, your company must match the following criteria: • Employees must be interviewed and determined what additional education is required • The company must be active and have less than 50 employees
The amount of funding available for each company is $1,500.00/employee or a maximum of $5,000.00. We encourage our members to evaluate their staff and if you feel you could use this generous funding to build your business, please contact Thomas Foreman at the BSIA (604-513-2205) for additional information to get your company evaluated. This is a tremendous opportunity that you should act upon right away while funding is available. Sam Menzies, Menzies Metal Products Committee Chair, BSIA Educational Committee Committee Members: Susan Robinson, IRLY Distributors Ltd Thomas Foreman, BSIA
continued on next page BSIA News Magazine
Accent Wall adds Extra Drama to Home
Committee Reports cont’d Social Committee
By Marijoël Chamberlain
The BSIA hosted numerous social events in 2009 which were enjoyed and well received by many members. Most events were very well attended, but a few events did fall short of our goals. As we are all aware, 2009 witnessed a lot of cut backs on spending within our industry. The BSIA, like you, have also had to look at what we should and shouldn’t be doing for 2010. We are planning on having both Vancouver Island Tournaments again next year, Naniamo on May 20th and Victoria on September 15th. The Lower Mainland Tournament however will be changing as we plan on holding two separate tournaments, the first on June 9th at Redwoods in Langley and then Swan-E-Set on September 29th. The Kootenay Tournament will be held August 17th in Rossland and the Ladies Tournament tentatively scheduled for June 17th. We plan on adding mini trade shows at some of the events with the idea of ‘special buys’ and product knowledge being discussed. The golfing casualties in 2010 will be Prince George and Okanagan Golf which will not take place. The ever popular Night at the Races will take place April 9th with our co-hosts The Canadian Homebuilders Association. The Sun Run is on May 9th, so start training now and join the BSIA’s ‘Splinters’ team. Slo-Pitch is one of our growing events and will take place August 7th and 8th, and we would love to see a few more teams participate in 2010. Let us know if you are interested, it’s a great weekend! Our Member Appreciation Breakfast is scheduled for June 23rd, with skate with Santa wrapping up the year on December 12th (to be confirmed in the New Year). Thank you so much for participating in this years events. It is no fun without you, and we look forward to seeing you in 2010! Jamey Paterson, Paterson Products Committee Chair, Social Committee Committee Members: Norm Williams, Guardian Building Products Marijoël Chamberlain, BSIA
BSIA News Magazine
nterior design is a complicated category to describe simply. It encompasses personal style, trends, budget, space and many other unforeseen factors. By looking at a space through the eye of a camera lens it allows you to spot holes in your design plan. Whether it is a vacant wall that needs a mirror or piece of art or an easy DIY project using paint or wallpaper, working with the existing furniture. Making these subtle changes can add those missing touches and transform any room. When looking at budget friendly dramatic changes there are a few quick and simple changes that can be made. Picking a strong rich colour for an accent wall that accentuates an existing room colour then adding small details throughout the room that play well off the colour can add that extra touch of drama that really helps tie the look together. Another alternative to paint would be wall paper. With new patterns and modern prints, wall paper is a great way to spice up any space and add impact with little output. Wall papers have vastly improved over the last few years adding young modern prints in a rainbow of colours, prints and textures. If wall paper scares you, adding decals to the wall can be an interesting and fun way to change your space – easily adhered to most surfaces and easily removable when you are ready for a change. A few easy to follow tips for choosing your accent wall 1. Traditionally it is the first wall you see when entering a room – this however, can be modified
for a great room layout as well as for smaller spaces. 2. A properly selected accent wall can help define individual spaces in a larger open plan living area 3. Picking a natural focus wall is always a sure bet – behind the headboard, entertainment unit, or bookcase/reading area. 4. In many cases the accent walls are strong vibrant colours that if painted alone in a room may be too dark or strong but when paired with lighter neutrals really pop. An alternative to neutrals is selecting the same colour as the accent wall only in a tone a few shades lighter. 5. When using wallpaper as your accent wall pick colours or tones that flatter the wallpaper for the remaining walls and remember if the wallpaper is dark you can always brighten the room by picking a complimentary lighter colour. Once your accent wall is painted and you are happy with the colour it is time to pick out a few little touches that will tie it in with your existing furniture and décor. This is as simple as picking out accent pillows for the couch that highlight your new colour select or a throw for the couch. These little finishing touches really are what makes a room feel complete. Always remember no matter what the trend is at the time, this is your space and choose colours you enjoy not just what is in style right now.
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