NWESD Technology Services Brochure

Technology Services unlock your potential

The NWESD Technology Services Department,

your partner in Education Technology, offers a wide variety of key services at a reduced cost for your district.

The Technology Services Team operates on a philosophy of continuous improvement and keeps a finger on the pulse of evolving technology. They stay current on modern techniques and tools so you don’t have to!

Your budget is our priority. When you partner with the NWESD, you join other members of our 35 districts to access services at a group rate. Save money on technology training and utilize the cost-effective resources provided by experts in Education Technology.

Services Available E-Rate Support ETSC Google Apps Network Support

Network Cooperative Microsoft Terminal Server Support RITU Data and Video Linux and Open Source Support Microsoft Exchange Upgrades Client Imaging

SIF Implementation Planning Technology Program Review

E-Rate Processing

Web Funding Support

Are you tired of spending hours completing your E-Rate paperwork? Tired of paying someone else to complete your paperwork and still having to spend hours supporting them? Now in its fifth year, the NWESD E-Rate Program offers a full array of E-Rate support services, including: Form filing, including Forms 470, 471, 486, and BEAR Complete PIA review and audit support if needed Bid preparation and review Document management Of the 16 districts we serve, most spend less than ten hours per year on E-Rate related matters, allowing them to reallocate time and resources to critical district improvements. For more information, to request a free audit of your current E-Rate strategies, or for a list of current participating districts, visit us online at www.nwesd.org/erate.

Eric Chambers, 360.299.4075

ETSC

Educational Technology Support Center The ETSC works to assess and prioritize the administrative and instructional technology needs of our member districts. It serves as a resource for districts and allows them access to experts at a reduced cost. Our services include: Providing staff development and training in curricular, instructional, and administrative applications of technology in education Facilitating long-range planning for technology in schools Providing technical assistance and support in distance learning, interactive video, online learning, etc Disseminating information on current and emerging technologies Linking schools with similar initiatives to encourage networking Providing other technical and program support Supporting statewide school reform efforts

Google Apps

We can help you take on the challenge of tr into your Active Directory structure. By co closely with your district, we can help you s

Account or Password Synchronization User accounts and passwords can be synchr Google domain.

SSO Account Login Google supports many methods of trusting services. Through using software that conv authentication requests of your Directory S directory in real time with minimal impact

Local Backup of Google Docs Often people are concerned that an online s developed a process for backing up Google

John Hardy, 360.299.4034

“The Anacortes School District has been using the NWESD to support i We have had an ongoing contract in which they have helped support key our firewall, network switches, and even server support. They have help configurations through their knowledgeable technicians, and have isolat problems by sending technicians out both during and after hours. The N of a stable network in an educational environment and with their suppo network running as smoothly as possible.�

Tyler Starkovich, Informations Techn

ruly integrating your Google Apps domain ombining several technologies and working set up:

ronized between a directory server and the

passwords that are confirmed by other verts one of these methods to Server, passwords can be checked against a to its existing configuration.

SIF Planning

School Interoperability Framework Implement SIF to enable staff to quickly and confidently address student, parent, and community concerns over fast and accurate responses to queries and situations that arise. SIF can save the school district time and money by freeing up resources currently being expended in maintaining multiple databases.

Help identify changes in business processes Serve as liaison with staff impacted by process changes Serve as liaison with district technical staff and vendors to develop realistic time lines Identify and characterize start-up and ongoing costs Develop testing procedures to assure successful implementation

Eric Hall, 360.299.4055

service might lose their data. NWESD has Docs.

Kyle Bunker, 360.299.4061

its network for many years now. y network infrastructure such as ped implement difficult network ted and resolved major network NWESD realizes the importance ort they have helped us keep our

nology Manager

TPR Technology Program Review NWESD leads district staff through a summative evaluation methodology that involves measurement and documentation for all aspects of program impact on the school district. We can meet with district administrators and building SIP (School Improvement Planning) members to help facilitate and inform this process, as well as review and provide feedback on completed plans prior to submission to OSPI. A formal report outlining the impact of the program is produced as well as recommendations for improvement. Areas addressed include: Staffing and processes Infrastructure Hardware and software Professional development Policy and proceedures

Eric Hall, 360.299.4055

Network Support Services Network Support Cooperative

Linux and Open Source Support

The Network Support Cooperative (Network Co-op) provides trained support personnel without the burden of payroll and supervisory responsibilities.

A few benefits of the cooperative include: HP, Cisco and D-link router & switch maintenance, configuration, documentation, and support Windows and OSX hardware support expertise Comprehensive network documentation and capacity planning assistance Remote network support monitoring, and diagnostics assistance via the network For more information, visit www.nwesd.org/networkcoop

NWESD has been supporting Open Source systems for 10+ years.

A few examples of open source software uses in education are: Firewall Caching Proxy Setup & Support Linux Terminal Server Project (LTSP)

Microsoft Terminal Server Implementations Are you considering implementing terminal servers or thinking about thin clients, but can't afford Citrix or VMware? We provide free consultations to analyze all available options. If you decide to implement terminal servers, we can assist in the process. The NWESD Technology Services team has been supporting terminal servers for 5+ years.

RITU Data & Video (free service via OSPI grant) NWESD provides the first point of contact for any data or interactive video conferencing questions on the K-20 network. We can help you set up and test your video end points, plus we can provide training for the KORRS scheduling system.

GNU Gatekeeper Having your own gatekeeper simplifies firewall configuration, the deployment of portable video conferencing end points and adding new end points. We can help you turn an old Pentium-4 PC into a video gateway.

Microsoft Exchange® Migrations and Upgrades Migrating or upgrading a Microsoft exchange server is a complicated and difficult process, which has the potential to impact every user on your network. Save your staff hours of research and testing by letting us help you plan and implement your Exchange migration or upgrade.

Client Imaging Creating a stable disk image for a lab can be a difficult and time-consuming process. Let us help you create the image, and document the entire process for your records. We can also help you create a universal image that will work across multiple hardware platforms, making it possible to reduce the number of images required.

Kyle Bunker, 360.299.4061

“Subsequent to the passage of our district's Technology Levy we sought services by the NWESD to perform an external technology program review. Following a very comprehensive process involving gathering input from our staff in conjunction with the external review work, recommendations were generated across five major domains.

These recommendations have been invaluable in assisting the district in subsequent policy development, enhanced focus on needed professional development and viable infrastructure, software and hardware plans.”

Dennis Haddock, Lakewood Superintendent

1601 R Avenue Anacortes, WA 98221 www.nwesd.org January 2010