Business School Basics - Facilities Guide

Business School Basics

Your Guide to the School’s Resources and Facilities ncl.ac.uk/business

Welcome This is your guide to the facilities and support available to you as a Business School student.

The Business School is a purpose-built facility designed with you in mind. From social areas to silent study spaces, the School is full of dedicated facilities just for you.

Many Business School students will also have classes in the Frederick Douglass Centre, so we have also highlighted some of the facilities in this building.

Building access

Main reception

The School access system is built around your smartcard. Entry to the building and certain rooms require you to scan your smartcard to gain access.

You will receive information on getting your smartcard when you join us.

Located on the ground floor of the Business School and Frederick Douglass Centre, reception staff are available Monday to Friday, 08:30 to 17:00, to help you deal with the following types of queries: Lost property Health and safety School estate Security/access Building maintenance Building policy and procedure

Business School access hours UG/PGT: Monday to Friday 08:30 to 18:30 (last entry 17:50) Staff/PGR: Monday to Friday 07:00 to 21:00 Staff/PGR: Saturday to Sunday 10:00 to 17:00

Business School café

Frederick Douglass Centre access hours UG/PGT: Monday to Friday 08:30 to 18:30 (last entry 17:50)

Opening hours: Monday to Friday 09:00 to 14:30 (term time only)

Staff : Monday to Friday 07:00 to 21:00 Staff: Saturday to Sunday 10:00 to 17:00

Additional catering facilities can be found in the USB café which is open 08:00 to 15:00 Monday to Friday and The Catalyst café which is open 8:30 to 15:00 Monday to Friday.

Some campus spaces are open 24/7.

The Business School café is located on the ground floor of the Business School.

Careers and Employability The Business School Careers and Employability team provide careers support throughout your studies and beyond.

We offer a variety of events, activities and information online and in person.

Career Hub Drop in between 11:00 and 13:00 during term time to speak to one of our team, including our Careers team or Placement and Study Abroad team. You can also access our careers resources, including CV workbooks and Times Top 100 guides. No appointment needed. The Career Hub is next to the main reception area in the Business School.

Career Hub online Sign up to events and access a wealth of information and tools designed to support your employability development and career planning through Career Hub online. You can: book your place on our events, including speed networking, industry insight panels, workshops and employer visits access online skills training tools and software access application support tools for CV checking and interview practice book appointments for career guidance, application checking or interview coaching with our Careers Consultants apply for job vacancies, including internships, placements and graduate roles

Keep up to date and get in touch Newsletters Look out for our weekly What’s On and jobs and opportunities emails sent from Career Hub online straight to your inbox.

WhatsApp Follow our Careers channel on WhatsApp Email For any queries please get in touch with us via email.

Careers team: nubs.employability@ncl.ac.uk Placement and Study Abroad team: nubs.placementandstudyabroad@ncl.ac.uk

WhatsApp: CareerHub online:

Study spaces Not all students will be able to study comfortably from home or their bedroom. We have over 1,800 study spaces available on campus which are quiet and safe to study in. Visit our webpages for more information.

Libraries You can find out more about library resources on campus here. If you are looking to return library books, you can drop them off at the library facilities or the drop off point on the ground floor of the Frederick Douglass Centre.

IT support The IT support team can be contacted Monday to Friday, 08:30 to 17:00 during term time only.

Email: IT.servicedesk@ncl.ac.uk

IT clusters There are PCs available in the three IT clusters; 1.01, 3.03 and 4.03. Additional PC spaces are available in the Frederick Douglass Centre on levels 1 and 2.

Bloomberg terminals Bloomberg terminals are located in the IT cluster 4.03.

Quick print zone The Business School’s quick print facilities are available in room 1.02 and allow for quick access to the internet and your desktop, allowing you to print relevant material before lectures and seminars. Please remember to only use the PCs and printers which are marked for use.

The Hub and The Hub quiet study space Your student social space ‘The Hub’ is in room 5.07. For silent study, The Hub quiet study space in room 5.08 has PC facilities and study stations for personal laptops.

Programme support The Education team has dedicated professional support staff who deal with all student enquires, see below for list of possible queries: Programme/module information Timetable Exam information/dates School stamp DPD/Academic Advising information Standard forms e.g. PEC (Personal Extenuating Circumstances) You will find the Student Reception on the ground floor reception. A member of the Education team will be available in reception between 09:00 to 17:00 (Monday to Friday during term time) to answer any queries you may have. Outside these hours we recommend you contact your Programme Support team by email.

Health and safety The health and safety of all students is a joint responsibility of the School and students. You will receive a policy document that will cover the key areas. Please adhere to our health and safety procedures.

Electrical safety All plugs and adapters must conform to British standard BS1363. Please ensure items purchased meet these standards. You should find this marking on the back of the plug or adapter.

Ensure floor boxes are secured and no non-compliant objects are inside. If you notice a floor box lid has been removed please secure it carefully or contact reception for assistance.

Business School contacts Please direct any initial health and safety queries to the main reception.

Fire safety Evacuation procedures Familiarise yourself with the School’s evacuation procedures which are displayed in all teaching and social spaces. You can also find it in our Health and Safety Policy, available from main reception.

Business School evacuation procedure Yellow alert: A voice message will say: "This is a yellow alert, you do not have to evacuate the building, please standby for further instructions". This indicates that the cause of alarm is being investigated. If the alarm stops, the situation has been dealt with.

Continuous alarm: When a continuous fire alarm is heard, occupants must evacuate immediately using the nearest fire exit and proceed to the designated assembly area.

Additionally, if the fire alarm is activated out of office hours it will sound continuously. If you have mobility problems and need assistance during fire alarms, please wait at a life lobby area on floors 1 to 8.

Business School fire assembly point: The courtyard, adjacent to The View accommodation block.

Frederick Douglass evacuation procedure You will hear voice recorded message which instructs you to leave the building.

Fire wardens will lead you out of the building to safety via the nearest safe exit to the assembly point.

Frederick Douglass evacuation point: Science Square in front of the Urban Sciences Building (USB).

First aid Please contact main reception or call: Business School: 0191 208 1500 / 0191 208 1730 Frederick Douglass Centre: 0191 208 3454

Security University Security and Police Officers patrol the grounds on a regular basis and can answer any queries you may have.

ICE (in case of emergencies) University Police T: 0191 208 6666 University Security Control T: 0191 208 6817

Safezone App We encourage all students to download and 'check in' to the SafeZone App whilst on campus. This is a free app that connects you directly to the University Security team should you need help. The on-campus Security team will be alerted of your situation and location so that they can co-ordinate the help you need quickly to ensure your safety on campus.

SafeZone only shares your location when you ask for help or check in, so your privacy is respected. You can find out more and download the app at: www.safezoneapp.com,

A guide to our facilities Food and drink Food can be consumed in the Business School café and student social areas located in room 5.07 (all students) and room 7.11 (for PGR students and staff). Eating is not permitted in meeting rooms, IT clusters, or teaching rooms. All drinks should be in bottles with screw-capped tops and all rubbish must be removed when you are finished with it.

Boiling water for hot drinks is available in The Hub 5.07 and The Hub quiet study space 5.08.

Drinks fountains are located on the ground floor in the café area and on levels 2 and 4.

Recycling bins These are provided for paper, plastic bottles, other plastics and cans.

There are also a number of general waste bins.

Bike storage A bicycle store is available inside the building in room G.10 and is accessible from the side entrance (G.10 is smartcard controlled). Bikes should not be stored for longer than 48 hours.

Staff make regular checks of the bicycle store and any bikes left longer than the permitted time will be removed. Please do not leave your bicycle locked to the railings outside of the main entrance.

Floor guide – Business School Ground floor Main entrance and reception (for general queries and deliveries) Business School café Feature staircase and lifts Career Hub Level 1 1.01 IT cluster 1.02 Quick print zone 1.03 Lecture theatre Level 2 2.01 Experimental and Behavioural Economics Laboratory 2.04 Lecture theatre 2.10 Innovation theatre Level 3 3.03 IT cluster 3.07 Lecture theatre 3.08 Quiet study space/prayer room 3.13 PwC teaching room

Level 4 4.03 IT cluster 4.08 Lecture theatre Level 5 5.07 The Hub - social/study space 5.08 The Hub - quiet study space 5.09 Education team 5.12 MBA teaching room Level 6 6.09/6.22 PhD student office spaces Level 7 7.09 Professional support staff office Level 8 8.10 St James’ View

There are full directory signs located in each lift lobby on each floor in the building.

Floor guide – Frederick Douglass Centre Ground floor Main reception café Changing/shower facilities Reading room G.76 Hygiene/rest room G.051 Bike store – external access Lecture theatre G.41 Lecture theatre G.56 Collaborative lecture theatre G.06 Level 1 Student learning spaces NUSU Helix room 1.12 Student study rooms 1.14 and 1.15 1st floor access to lecture theatre G.41 1st floor access to lecture theatre G.56 Seminar rooms 1.16 to 1.18 Level 2 Student learning spaces Student learning room 2.12 Seminar rooms 2.14 to 2.16

There are full directory signs located in each lift lobby on each floor in the building.

Key Business School contacts Support service

Email address or website

Programme support Placement and study abroad enquiries Careers and employability Tuition fees enquiries Visa enquiries Accommodation enquiries

NUBSEducationAdmin@newcastle.ac.uk nubs.placementandstudyabroad@ncl.ac.uk nubs.employability@ncl.ac.uk tuition-fees@ncl.ac.uk visa@ncl.ac.uk ncl.ac.uk/accommodation

Wellbeing Support Wellbeing Service Please get in touch to find out more about wellbeing support for Business School students. We can sign post you to relevant support, provide a confidential listening ear, offer 1-1 appointments or guide you to your next steps.

Contact the team at nubs.wellbeing@ncl.ac.uk.

Alternatively, please have a look at the resources available to you or take a look at the NUBS student wellbeing canvas page.

Urgent wellbeing support If you are concerned about your welfare or keeping safe, or you need immediate help and support, you should refer to our wellbeing webpages.

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