Business School Basics
Welcome
This is your guide to the facilities and support available to you as a Business School student.
The Business School is a purpose-built facility designed with you in mind. From social areas to silent study spaces, the School is full of dedicated facilities just for you.
Many Business School students will also have classes in the Frederick Douglass Centre, so we have also highlighted some of the facilities in this building.
Building access
The School access system is built around your SMARTCARD. Entry to the building and certain rooms require you to scan your smartcard to gain access.
Business School access hours
UG/PGT: Monday to Friday
08:30 - 18:30 (last entry 17:50)
Staff/PGR: Monday to Friday
07:00 - 21:00
Staff/PGR: Saturday to Sunday 10:00 - 17:00
Frederick Douglass Centre access hours
UG/PGT: Monday to Friday 08:30 - 18:30 (last entry 17:50)
Staff : Monday to Friday
07:00 - 21:00
View the list here
Main reception
Located on the ground floor of the Business School and Frederick Douglass Centre, reception staff are available Monday - Friday, 08:30 - 17:00, to help you deal with the following types of queries:
Health and safety
Security/access
Building maintenance
Building policy and procedure
Lost property
School estate
Eat@Business School
The Business School café is located on the ground floor of the Business School
Opening hours:
Monday to Friday 09:00 - 14:30 (term time only)
Additional catering facilities can be found in the USB café which is open 08:0015:00 Monday to Friday and The Catalyst café which is open 8:30 - 15:00 Monday to Friday.
Careers and Employability
The Business School based Careers and Employability Team are dedicated to providing careers support throughout your studies and beyond
We offer a variety of events, activities and information sessions you can access virtually, on-demand and in-person.
One-to-one support
Career guidance appointments are available in person or online with our Careers Consultants and Placement and Study Abroad Team to discuss everything from career planning to placements, and can be made by visiting MyCareer ncl ac uk
News and updates
For information on everything relating to your career, including details of events, skills sessions, workshops, competitions and hiring opportunities, check out our Careers and Employability Canvas pages You can also chat to us at the Career Hub, located next to the main reception area, every weekday during term time between 11:00 and 13:00.
Careers sessions
Check out MyCareer for sign-up details of our weekly career sessions, where we tackle topics ranging from CVs to interview techniques and everything in between, delivered by our Careers Consultants and Placement and Study Abroad Team You will also have the opportunity to have any questions answered.
For any quick queries, please get in touch with us
Careers Team: b l bilit l k
Study spaces
Not all students will be able to study comfortably from home or their bedroom. We have over 1,800 study spaces available on campus which are quiet and safe to study in Visit our webpages for more information
Libraries
You can find out more about library resources on campus here If you are looking to return library books, you can drop them off at the library facilities or the drop off point on the ground floor of the Frederick Douglass Centre.
IT support
The IT support team can be contacted Monday - Friday: 08:30 - 17:00 during termtime only
Contact details: Email: IT.servicedesk@ncl.ac.uk
IT clusters
There are PCs available in the three IT clusters; 1.01, 3.03 and 4.03. Additional PC spaces are available in the Frederick Douglass Centre on levels 1 and 2.
Bloomberg terminals
Bloomberg terminals are located in the IT cluster 4.03.
Quick print zone
The Business School’s quick print facilities are available in Room 1.02 and allow for quick access to the internet and your desktop, allowing you to print relevant material before lectures and seminars Please remember to only use the PCs and printers which are marked for use.
The Hub and The Hub quiet study space
Your student social space ‘The Hub’ is in room 5.07. For silent study, The Hub quiet study space in room 5 08 has PC facilities and study stations for personal laptops
Programme support
The Education Team has dedicated professional support staff who deal with all student enquires, see below for list of possible queries:
Programme/module information
Exam information/dates
DPD/Tutor information
Timetable School stamp
Standard forms e g PEC (Personal Extenuating Circumstances)
You will find the Student Reception on the ground floor reception. A member of the Education Team will be available in reception between 09:00 - 17:00 (MondayFriday during term time) to answer any queries you may have Outside these hours
Health and safety
The health and safety of all students is a joint responsibility of the School and the student body. You will receive a policy document that will cover the key areas to ensure your safety.
We request that you adhere to our health and safety procedures.
Electrical safety
All plugs and adapters must conform to British standard BS1363. Students must ensure when purchasing items online they meet the required standard You should find this marking on the back of the plug or adapter
Business School contacts Safety Officer: Michaela O'Doherty Deputy Safety Officer: Jan Wharton
Please direct any initial health and safety queries to main reception
Fire safety
Evacuation procedures
Please ensure you familiarise yourself with the School’s evacuation procedures which are displayed in all teaching and social spaces.
You can also see the full evacuation procedure in our Health and Safety Policy, available from main reception.
Business School evacuation procedure
Yellow alert:
A voice message will say: "This is a yellow alert, you do not have to evacuate the building, please standby for further instructions" This indicates that the cause of alarm is being investigated If the alarm stops, the situation has been dealt with.
Continuous alarm:
When a continuous fire alarm is heard, occupants must evacuate immediately using the nearest fire exit and proceed to the designated assembly area.
Additionally, if the fire alarm is activated out of office hours it will sound continuously. If you have mobility problems and need assistance during fire alarms, please wait at a life lobby area on floors 1-8
Business School fire assembly point:
The courtyard, adjacent to The View accommodation block.
Frederick Douglass evacuation procedure
You will hear voice recorded message which instructs you to leave the building. Fire wardens will lead you out of the building to safety via the nearest safe exit to the assembly point
Frederick Douglass evacuation point: Science Square in front of the Urban Sciences Building (USB).
First aid
Please contact main reception or call:
Business School: 0191 208 1730
Frederick Douglass: 0191 208 3454
Security
University Security and Police Officers patrol the grounds on a regular basis and can answer any queries you may have.
ICE (in case of emergencies)
University Police T: 0191 208 6666
University Security Control T: 0191 208 6817
Safezone App
We encourage all students to download and 'check in' to the SafeZone App whilst on campus This is a free app that connects you directly to the University Security Team should you need help. The on-campus Security Team will be alerted of your situation and location so that they can co-ordinate the help you need quickly to ensure your safety on campus.
SafeZone only shares your location when you ask for help or check in, so your privacy is respected. You can find out more and download the app at: www.safezoneapp.com,
A guide to our facilities
Food and drink
Food can be consumed in the Business School Café and student social areas located in room 5.07 (all students) and room 7.11 (for PGR students and staff). Eating is not permitted in meeting rooms, IT clusters, or teaching rooms. All drinks should be in bottles with screw-capped tops and all rubbish must be removed when you are finished with it.
Boiling water for hot drinks is available in The Hub 5 07 and The Hub quiet study space 5 08
Drinks fountains are located on the ground floor in the café area and on levels 2 and 4.
Recycling bins
These are provided for paper, plastic bottles, other plastics and cans There are also a number of general waste bins.
Bike storage
A bicycle store is available inside the building in room G 10 and is accessible from the side entrance (G 10 is smartcard controlled). Bikes should not be stored for longer than 48 hours.
Staff make regular checks of the bicycle store and any bikes left longer than the permitted time will be removed Please do not leave your bicycle locked to the railings outside of the main entrance.
Floor guide - Business School
Ground floor
Main entrance and reception
(for general queries and deliveries)
Business School café
Feature staircase and lifts
Career Hub
Level 1
1 01 IT cluster
1.02 Quick print zone
1.03 Lecture theatre
Level 2
2.01 PGT quiet study space
2.04 Lecture theatre
2.10 Innovation theatre
Level 3
3.03 IT cluster
3.07 Lecture theatre
3 08 Quiet study space/prayer room
3 13 PwC teaching room
Level 4
4.03 IT cluster
4.08 Lecture theatre
Level 5
5.07 The Hub - social/study space
5 08 The Hub - quiet study space
5 09 Education team
5.12 MBA teaching room
Level 6
6.09/6.22 PhD student office spaces
Level 7
7.09 Professional support staff office
Level 8
8 10 St James’ View
There are full directory signs located in each lift lobby on each floor in the building.
Floor guide - Frederick Douglass Centre
Ground floor
Main reception café
Changing/shower facilities
Reading room G.76
Hygiene/rest room G.051
Bike store – external access
Lecture theatre G 41
Lecture theatre G 56
Collaborative lecture theatre G 06
Level 1
Student learning spaces
NUSU Helix room 1.12
Student study rooms 1.14 and 1.15
1st floor access to lecture theatre G.41
1st floor access to lecture theatre G.56
Seminar rooms 1.16 to 1.18
Level 2
Student learning spaces
Student learning room 2.12
Seminar rooms 2 14 to 2 16
There are full directory signs located in each lift lobby on each floor in the building.
Key Business School contacts
Support service
Programme support
Placement and study abroad enquiries
Careers and employability
Tuition fees enquiries
Visa enquiries
Accommodation enquiries
Wellbeing Support
Wellbeing Service
Email address or website
NUBSEducationAdmin@newcastle ac uk
nubs placementandstudyabroad@ncl ac uk
nubs.employability@ncl.ac.uk
tuition-fees@ncl.ac.uk
visa@ncl ac uk ncl ac uk/accommodation
Please get in touch to find out more about wellbeing support for Business School students. We can sign post you to relevant support, provide a confidential listening ear, offer 1-1 appointments or guide you to your next steps
Contact the team at nubs wellbeing@ncl ac uk
Alternatively, please have a look at the resources available to you or take a look at the NUBS student wellbeing canvas page
Urgent wellbeing support
If you are concerned about your welfare or keeping safe, or you need immediate help and support, you should refer to the guidance on emergency and out of hours support
