Programme content

Leadership coaching

This session will introduce you to the key concepts of coaching and mentoring. Effective coaching demands a mind-set that requires individuals to provide and develop their own solutions to challenges that they face.

It builds relationships, reduces dependency and research has shown it improves performance. You will practice coaching using the GROW model.

Outcomes

By the end of the session you will have:

 Developed an increased understanding of the GROW coaching framework

 Understand the concepts of coaching and mentoring

 Discussed how coaching can support performance

Leadership attributes

 Facilitate a culture of continuous improvement

 Inspire, motivate and assure colleagues

 Provide good quality appraisals and one to ones

 Address poor performance and behaviour

Getting things done

This session is about converting planning into action and the dynamic between process and people. Utilising a range of project management and change tools you will explore their usage and begin to consider the human elements of change, optimising engagement and the tracking and problem solving of projects.

As a first line manager you will need to deal with the emotional impact of change on individuals, deal with uncertainty and support the emerging culture.

Outcomes

By the end of the session you will have:

 Explored your responsibility and impact as a leader during change

 Utilised Kotter’s 8 step process to understand change

 Understand the human elements of change

 Explored the relevance of the Kubler-Ross curve

 Using your MBTI profile for service improvement and people dynamics

Leadership attributes

 Be clear on our vision, purpose and key priorities

 Facilitate a culture of continuous improvement

 Initiate and drive change

 Foster greater collaboration with other Trust’s and local authorities

 Provide people at all levels with the right training and development

 Inspire, motivate and assure colleagues