Partnership Learning Directory

Contents

Introduction

Welcome

Our Values

Our Learning Offer

Training Level Guide

How to Access Learning

Core Skills Training

The Core Skills Training Framework sets out minimum learning outcomes, frequency of refresher training and links to relevant legislation or expert guidance.

Core Skills Matrix

Must and Should Do

English and Maths (ESOL)

Apprenticeships

Apprenticeships are for those aged 16 or over and combine working with studying to gain skills and knowledge in a job role. Opportunities start from education level 2 through to master's programmes. Apprentices can be new or current employees.

Before You Apply

Healthcare Programmes

Professional Services Apprenticeship Programmes

Continuous Professional Development (CPD)

NHSE funding supports education and training opportunities for healthcare professional roles.

CPD By Discipline

How to Map My CPD?

Our CPD Offer

Psychologically-Informed Approaches

Workplace Excellence

We are working in partnership with leading providers to bring a range of learning opportunities available for all bands.

Distance Learning Opportunities

- Mental Health, Wellbeing and Inclusion

- Children and Young People

- IT and Digital

- Business

- Health and Social Care

NHS Elect Workshops

Quality Improvement (QI)

E-Learning for Healthcare Recovery College

Impactful Communications

Digital and IT Skills

Leadership Development

These leadership learning opportunities are open to aspiring managers and seasoned managers.

Training for Managers

Thinking Environment

Coaching and Mentorship

NHS Leadership Academy

NHS Elect Leadership Development

Future NHS Collaboration Platform

Healthcare People Management Association (HPMA) London Academy

Additional Information

Glossary

Useful Learning and Development Websites

We Value Your Input

Welcome

We want to create great places to work at North London Mental Health Partnership

Looking after people is paramount - we want to support our colleagues, from their health and wellbeing to their learning and development.

The Learning and Development (L&D) team are working across the Partnership to ensure you have access to learning opportunities and to support you to excel in your role

Whether you’re new to the Partnership, or have been here for many years, we have training and development opportunities for everyone, including core skills training, the apprentice programme, CPD, workplace excellence, distance learning qualifications, leadership development and functional skills in maths, English and IT.

This helpful guide will show you what you must keep up to date with as part of your core skills, and also shows you what learning and training opportunities are available and how to access those that you're interested in pursuing. We work with a number of excellent providers, including the NHS Leadership Academy and NHS Elect to bring you the most up-to-date and relevant learning programmes.

If you have any questions, or would like some more information, speak to the L&D team

Ben Browne - Ch ef People Off cer - North London Mental Health Partnership

Our Values

We are all committed as staff to delivering the best care and outcomes we can for our service users, to improve the mental health of everyone in North London.

Our values and behaviours shape everything we do, every single day and are a visible demonstration of our commitment

Our Learning Offer

Join us on an exciting learning journey that starts with a corporate induction, followed by role-specific core skills training.

We are kind, showing empathy and compassion for one another so we feel supported and safe

We are respectful, treating one another fairly, with courtesy and honesty, so we feel valued and appreciated

Refresh your skillsvia

Apprenticeship Programmes

Instructor-led learning

We work together as one team across the Partnership and beyond so we feel supported, connected and better able to do our part

We keep things simple and clear so we are able to focus on doing our jobs well

Distancelearning

Our dedicated L&D team is here to assist you in the following ways:

We empower staff across the Partnership to seek ways to continuously improve so we feel motivated and trusted to do our best work

We are proudly diverse, celebrating our diversity and ensuring inclusivity with opportunities open to all, so we can bring our authentic self to work

Collaborating with managers and staff groups to identify learning and development needs

Designing or commissioning tailored activities that effectively and efficiently meet those needs

Ensuring equitable, efficient and smooth delivery of these activities

Measuring their impact on service effectiveness

Supporting CPD through study funding application process

Training Level Guid

To help you understand our different learning pathways, the table below shows the levels of learning available depending on your current skill and qualifications. The levels align with standards of knowledge, skill and competence required for each qualification.

Qualifications at the same level may vary in content and duration Please note these levels relate to qualifications level, not pay-banding levels.

Vocational qualifications

Entry-levels 1, 2 and 3 Level 1 GCSE grades 1 -3 Level 2 GCSE grades 4-9 Transition to T Leve Diploma (level 2)

How to Access Learning

If you would like to enquire about a course within this prospectus, your line manager will be the first point of contact to support your application process. There are different ways to access learning, and the process will be specified in each section.

To self-enrol or to check the next available dates for training, please follow these simple steps:

The prospectus is divided into five sections:

1. Core Skills

2. Apprenticeships

3. Continuous Professional Development

4. Workplace Excellence

5. Leadership Development

Enrol on Electronic Staff Record (ESR) to access our core skills, in-house and national E-Learning courses.

Log in to ESR (using your smartcard OR Username and Password).

Navigate to "My Learning" section. Search for the desired course by typing its name (we recommend using a single keyword for your search) Select the appropriate course from the search results Click on the "Enrol" button to secure your place

Connect with the Apprenticeship Team to find out more about our apprenticeship offer

Reach out to the apprenticeship team via email to find out more information about Apprenticeships. Complete an Expression of Interest (EOI) form: you and your line manager will need to sign this Once the EOI is received, the apprenticeship team will pass your details on to the chosen apprenticeship training provider, who will then enrol you onto the apprenticeship

Continuing Professional Development (CPD)

Courses

Access a range of courses to support your continuous professional growth Certain CPD courses might need your completion of a Study Funding Application or getting in touch with designated teams to enrol

You can apply to check if you're eligible for study funding support through individual or team application process For more details on study funding support, visit relevant website: C&I and BEH

The Learning and Development team will share information about upcoming learning offers through the all staff bulletin and staff intranet.

If you have any questions about anything, please email Learning and Development Team.

Click

link above to take you to each section and find out more!

a

Core Skills Training

Core skills training is accessible to individuals across all banding levels, accessible to everyone who is at Band 3 and above. It's important to note that there are two categories of training requirements:

MUST Do's: These are mandatory for all staff members, regardless of their banding levels.

SHOULD Do's: These are for specific staff groups and may be determined by the individual course requirements.

If you are unsure if you can or should register for a particular course, please contact the Learning and Development Team.

Core Skills Training

Must-do's (Mandatory)

Both Trusts

Both Trusts

Fire Safety Care Certificate

Manual Handling

Dementia Awareness (Doctors exempt)

Should-do's (Statutory)

Health, Safety and Welfare

Dementia training (Tier 2)

C&I BEH only

Safe and Secure Handling of Medicines

Observation and Engagement (in patient services)

Search and Relational Security (in patient services)

Clinical Risk Assessment (CRA)

Security Awareness

Infection Control

Induction – Corporate and Local Smoking Cessation Level 1

Information Governance

Learning Disabilities

Equality and Diversity

Conflict Resolution

Resuscitation (Clinical and Reception staff)

Safeguarding Children and Adults including Prevent (Basic Prevent Awareness Training (BPAT) and Workshop to Raise Awareness about Prevention (WRAP))

Level 1 – All non-clinical roles

Level 2 – All non-registered clinical roles

Level 3 – All registered clinical roles

Mental Capacity and the Deprivation of Liberty Safeguards (DoLS).

Mental Health Act

Patient Safety

Physical Health and NEWS2

Understanding and managing risk of ligature

DIALOG+

Trauma-Informed Approach

Suicide Awareness (All staff excluding doctors)

The Core Skills Training Framework (CSTF) outlines our statutory and mandatory training requirements. This framework ensures that everyone is trained with the necessary knowledge and skills to perform their duties in the safest manner possible.

Core Skills is integral to CQC inspections and ensures the care you provide is Safe, Effective, Caring, Responsive, and Well-led. It establishes minimum learning outcomes, refresher training frequency, and provides links to pertinent legislation and expert guidance.

Ensure that you are up to speed with the latest legislation and regulation by completing your core skills training, this also supports the safety of yourself, team members and our patients and service users.

Must-do's

To access core skills training, please

Self-enrol on ESR

Must-do's

Course title Overview

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: Annual

Duration: 30 minutes

Fire Safety

Objectives:

Level 1 Characterise fire, smoke, and toxic fumes.

Spot key workplace fire hazards

Outline actions for fire discovery, alarm raising, evacuation, and safety protocols.

Recognise fire extinguisher types, practise fire prevention and promote it

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 40 minutes

Objectives:

Moving and Handling

Level 1

Grasp manual handling concept

Identify own manual handling activities.

Recognise injury's life impact.

Understand spine's key parts, interactions, injury factors, gravity effects, posture effects, common injury causes, risk concept, TILEO risk framework, its application, safer handling principles, and enhanced manual task safety

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 35 minutes

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 30 minutes

Objectives:

List ways that you can contribute to infection prevention and control

Health, Safety and Welfare

Level 1

Objectives:

Employer's health and safety consultation methods, and safe service commitment.

Comply with legislation, policies, and procedures for health and safety.

Define hazard, risk, and risk assessment recognise workplace hazards (e.g., electricity, slips, chemicals).

Manage risks with suitable preventive measures

Apply job-specific safe practices and ensure patient safety.

Infection Prevention and Control

Level 1

Identify local policies and procedures for infection prevention and control.

List your responsibilities for infection prevention and control and standard precautions (including hand hygiene, personal protective equipment (PPE), management of blood and body fluid spillage, management of occupational exposure including sharps, management of the environment and management of care equipment).

Identify when your personal health and fitness may pose a risk of infection to others at work.

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: Annual

Duration: 70 minutes

Data Security Awareness Level 1

Objectives:

For those working in Social Care, this session will fulfil requirements in relation to the Data Security Protection Toolkit and give a level of understanding of responsibilities relating to data security. This session is also aligned to the new data security standards that came out of the National Data Guardian's 2016 review It, therefore, meets the requirement for Level 1 staff training in data security.

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 30 minutes

Objectives:

Equality and Diversity and Human Rights

Level 1

Explain what we mean by Equality, Diversity and Human Rights and why they are important

Explain how policies and the law can help us create a more inclusive workplace.

Explain what we mean by health inequalities and how they can be reduced.

Explain why we need to know about people’s different backgrounds and why it is important not to make assumptions about individuals Describe what you can do to challenge prejudice and discrimination.

Must-do's

Course title

Overview

Safeguarding Adults and Children (Level 3)

Delivery Model: Face-to-face or online

Intended Staff Group: All registered clinical roles

Renewal: 3 Years

Duration: 3 ½ hours

Objectives:

Integrated into Corporate Induction or accessible on ESR E-learn. Meet intercollegiate guidance standards for practitioners working with adults and children

Conflict Resolution Breakaway

Techniques ½ or 1 Day

Delivery Model: Face-to-face

Intended Staff Group: All clinical roles plus patient facing non-clinical roles.

Renewal: Annual

Duration: 3 ½ hours

Objectives:

Aspects of verbal and non-verbal de-escalation strategies.

An awareness of diversity issues which can help promote safer and therapeutic services.

Individual and organisational responsibilities in relation to the legal framework, including the use of reasonable force

An understanding of the risk assessment process in promoting safer services

Empower participants in recognising and helping deal with difficult situations in the workplace.

Identify and demonstrate a limited range of physical techniques specific to the environment in which the participants work.

An understanding of personal and organisational responsibilities for lone working

Pass physical skills assessments, demonstrating key skills, leadership and health monitoring

Delivery Model: Face-to-face

Resuscitation

Intended Staff Group: Clinical and patient-facing staff

Renewal: Annual

CPR, AED, Anaphylaxis, Naloxone and O2 Training

Also known as Basic Life Support –(Resuscitation Level 2)

Duration: 2 ½ hours

Objectives:

Master adult, baby, and paediatric basic life-support techniques

Recognise life-threatening situations effectively.

Follow Resuscitation Council (UK) guidelines accurately.

Gain proficiency in airway equipment usage

Demonstrate the correct application of the recovery position.

Receive comprehensive training on defibrillator usage

Acquire in-depth knowledge of anaphylaxis, covering definition, recognition, drug therapy, supportive measures, and pathophysiology.

Understand the local policy regarding anaphylaxis

Learning

Disabilities –The Oliver McGowan Training

Gain skills to identify, respond to, and manage safeguarding incidents effectively.

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 90 minutes

Objectives:

ALL staff are required to compete the Oliver McGowan E-Learning competency, meeting the statutory requirements of The Health and Care Act 2022 by enabling the health and social care workforce to better support people with a learning disability and autistic people

The Oliver McGowan Mandatory Training on Learning Disability and Autism is named in honour of Oliver McGowan, whose tragic death emphasised the imperative for improved training among health and social care staff.

The Oliver McGowan Mandatory Training on Learning Disability and Autism is the standardised training that was developed for this purpose and is the government's preferred and recommended training for health and social care staff.

Tier 1 provides general awareness of the support required for autistic individuals or those with a learning disability and is now available on ESR as an E-Learning module

The second part of the training will be announced soon

Should-do's

To access core skills training, please

Self-enrol on ESR

Should-do's

Training title

Overview

Delivery Model: National E-Learning

Intended Staff Group: Healthcare Support Workers

Duration: 1 day

Objectives:

The Care Certificate is a set of standards developed for the health and care support workforce, to support their induction and development.

Care Certificate

Please note this course is delivered differently at each Trust

The Care Certificate provides a framework to ensure that all support workers have the same introductory skills, knowledge, and behaviours to provide compassionate, safe and high-quality care, in their workplace settings

The course covers 15 standards:

Understanding your role

Your personal development

Duty of care

Equality and diversity

Working in a person-centred way

Communication

Privacy and dignity

Fluids and nutrition

Mental health, dementia and learning dis

Safeguarding adults

Safeguarding children

Basic life support

Introduction to health and safety

Handling information

Infection prevention and control

Should-do's

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 40 Minutes

Objectives:

Dementia Awareness

This course will describe what dementia is, how common it is and what it is like to live with its common symptoms, both for the person and their family. We will describe the signs that can be mistaken for dementia and what we can do to reduce our risk of getting dementia

We will describe how we can help people affected by dementia to live as well as possible.

Delivery Model: Face-to-face, Instructor-led

Intended Staff Group: Clinical Staff

Renewal: No renewal

Duration: 1 Day

Objectives:

Dementia Training (Tier 2)

Explain that there are many people living with different types of dementia in the UK and how we can lessen the risk of developing dementia.

Explain what it is like to live with the common symptoms of dementia for the person and their family; and conditions that can be mistaken for dementia.

Describe the many ways we can enable people to live as well as possible with dementia

Delivery Model: National E-Learning

Intended Staff Group: Clinical Roles

Renewal: 3 Years

Mental Capacity and

Duration: 30 minutes

Objectives:

DoLS Mental Health Act (MHA) awareness is an essential learning course for clinical staff with patient contact

This course is also available to other staff wishing to develop or update their MHA understanding.

Should-do's

Training title

Overview

Delivery Model: E-Learning

Intended Staff Group: Clinical Roles

Renewal: 3 Years

Duration: 30 minutes per title

Objectives: Mental Health Act (MHA) awareness is an essential learning course for clinical staff with patient contact. The MHA framework is used for making decisions about care and treatment of people aged 16 and over who might lack capacity to consent or refuse interventions

Physical Health and NEWS2

Delivery Model: National E-Learning

Intended Staff Group: Ward-based clinical staff

Renewal: 3 Years

Duration: Learner’s pace

Objectives:

Improve awareness of the assessment and effective management of an acutely physically unwell patient in a mental health setting. Understand the context and background to the introduction of NEWS2

Describe the benefits of NEWS2 as a standardised system

Identify the six physiological parameters and how to plot them on the NEWS2 chart

Correctly determine the clinical response to NEWS2 triggers Have a greater understanding of the importance of good communication skills when escalating concerns about a deteriorating patient

Mental Health Act

This course is also available to other staff wishing to develop or update their MHA understanding. There are 15 titles to complete, including:

Mental Capacity Act (MCA) as a part of human rights. Assessing mental capacity Planning using MCA.

Best Interests.

Restraint

Deprivation of Liberty.

Relationship between MCA and MHA Research involving people who lack capacity.

Mental Capacity Act and Adult Safeguarding.

Liberty Protection Safeguards

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Renewal: 3 Years

Duration: 20 minutes

Objectives:

Patient Safety

Level 1

Foundation course introducing patient safety to NHS and affiliated personnel.

Emphasis on core principles: patient engagement, raising concerns, systemic safety approach, just culture, and risk learning

Expand skills for Patient Safety Practitioners and help strengthen safety approaches

Equip staff to create patient safety, prioritise learning, and enhance practice.

Understanding and Managing the Risk of ligature (ELearning)

Delivery Model: National E-Learning

Intended Staff Group: Ward based clinical staff

Renewal: 3 Years

Duration: Learner’s pace

Objectives:

Understand your role and responsibility in managing ligature risk effectively.

Delivery Model: National E-Learning

Intended Staff Group: Clinical Staff

Renewal: No renewal

Duration: Learner’s pace

Objectives:

DIALOG+ Training

DIALOG+ is the first approach that has been specifically developed to make routine patient-clinician meetings therapeutically effective This is Level 1 awareness training for DIALOG+ and has been developed as an introduction for all to DIALOG+. It is a pre-requisite to the team training The unit includes information for you to read, as well as a number of films to review and will take approximately 30 minutes to complete.

The NLMHP are developing a sustainable training package embedded in Microsoft Teams. Further details will follow.

Should-do's

C&I Only

To access core skills training, please

Self-enrol on ESR

C&I Only

Training title Overview

Delivery Model: E-Learning

Intended Staff Group: Ward-based nurses

Renewal: Annual

Duration: Learner’s pace

Objectives:

Safe and Secure Handling of Medicines

Understand best practice and the safe and secure handling of medicines

Gain confidence in the calculation of medicines

Have a greater awareness of the roles and responsibilities of staff working in mental health services

Refresh your knowledge and understanding of commonly used medication in mental health.

Enhance both patient safety and the patient experience

Delivery Model: E-Learning

Intended Staff Group: Inpatient services

Renewal: Annual

Duration: Learner’s pace

Observation and Engagement (E-Learning)

Objectives:

Recognise the importance of developing engaging relationships with patients.

Develop a greater understanding of patients' experiences

Reflect on your own practice

Support best practice.

Understand the evidence base that supports keeping people safe

Making Every Contact Count (MECC)

Delivery Model: National E-Learning

Intended Staff Group: All Staff

Duration: Learner’s pace

Objectives:

The MECC E-Learning course is designed to support learners in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how important asking questions and listening effectively is

An MECC interaction takes a matter of minutes and is not intended to add to existing busy workloads, rather it is structured to fit into and complement existing engagement approaches

MECC is for everyone. It is not restricted to one person, profession or organisation

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff and In-patient services

Renewal: 2 Years

Duration: 1 Day

Objectives:

Search and Relational Security Training

Security and Search Training will provide staff the knowledge and skills associated with the principles of security awareness and the search procedure. The theoretical element incorporates the role and benefits of security in mental health, personal responsibilities for the safety of service users, staff, and visitors as well as the legal and ethical considerations for searching and how staff can implement the Trust Search policy

The delegates will also undertake a practical session where they will be required to practically demonstrate competency of personal pat-down search and a room search.

C&I Only

Note: These are additional specialist courses for key roles.

Infection Prevention and Control

Delivery Model: National E-Learning

Intended Staff Group: All Clinical Staff

Renewal: Annual

Duration: Learner’s pace

Objectives:

Describe the healthcare organisation’s and your own responsibilities in terms of current infection prevention and control legislation.

Training title

Overview

Delivery Model: Virtual Instructor-led

Intended Staff Group: All inpatient services, nominated fire marshalls (doctors exempt)

Renewal: 2 Years

Fire Level 2 -

Fire Marshall

Training

Duration: 2 Hours

Objectives:

Define the role and responsibilities of a Fire Marshal

Outline steps to follow upon discovering a fire. Explain procedures upon hearing the fire alarm. Identify primary fire causes, prevention measures, firefighting equipment types, and routine safety checks.

Delivery Model: Face-to-face, Instructor-led

Intended Staff Group: Open to all clinical staff

Renewal: 2 Years

Duration: 3 Hours

Patient

Objectives:

Handling Healthcare settings present notable moving and handling risks, including common work-related musculoskeletal disorders Manual handling injuries are prevalent in the UK, contributing to occupational ill health (Health and Safety Executive 2020).

Considering the nature and frequency of such activities, injury risks to staff and patients should be reduced.

Delivery Model: E-Learning or MS Teams Instructor-led

Intended Staff Group: All Staff

Renewal: Annual

Duration: 1 Hour

IG Quiz

Level 1

Objectives:

Recognise the critical role of personal data in healthcare delivery. Understand legal responsibilities for safeguarding information

Address recent breaches, emphasising healthcare staff's accountability

Acknowledge evolving complexity of data security due to technology integration in healthcare delivery

Level 2

Prevention and Management of Violence and Aggression (PMVA)

2-Day

Refresher

Prevention and Management of Violence and Aggression (PMVA)

–5 Day

Explain how to obtain information about infection prevention and control within the organisation

Describe individual roles and responsibilities for the three levels of decontamination,

Explain how to use single-use items appropriately.

Conduct a risk assessment in respect of ensuring infection prevention and control,

Explain different alert organisms and conditions that pose an infection risk

Describe how to safely manage patients with specific alert organisms

Delivery Model: Face-to-face

Intended Staff Group: For ward staff who have undertaken a 5-day PMVA course and/or a refresher course within the last 12 months

Renewal: Annual

Objectives:

Demonstrate all techniques identified through the work-based risk assessments

Demonstrate knowledge of the underpinning theory for the application of physical techniques.

Demonstrate an understanding of the wider evidence base informing conflict management in their area of work

Delivery Model: Face-to-face

Intended Staff Group: All ward-based clinical roles

Renewal: Annual

Objectives:

Apply primary, secondary, and tertiary violence prevention strategies.

Utilise verbal and non-verbal de-escalation techniques

Understand the 5 Stages of the Typical Assault Cycle.

Address diversity for safer and therapeutic services

Understand individual and organisational legal obligations, including reasonable force.

Employ proactive, non-physical interventions to mitigate challenging behaviour

Implement risk assessment processes for safer services.

Acknowledge post-incident review and support procedures

Create personalised de-escalation plans.

Enhance ability to handle challenging workplace situations

Practise environment-specific techniques effectively

Pass physical skills assessments, showcasing essential skills, leadership, and health monitoring

C&I Only

Note: The subsequent courses are advanced extensions of core skills, necessary for specialised staff within designated clinical settings.

Training title

Overview

Delivery Model: Face-to-face

Intended Staff Group: All ward-based registered clinical roles

Renewal: Annual

Duration: 1 Day - full physical participation is required for all components

Objectives:

Immediate Life Support (ILS)

Also known as Resuscitation (Level 3)

Tackle unique healthcare challenges of prisons and Mental Health Units

Develop skills for managing life-threatening incidents until medical help arrives

Review Basic Life Support (BLS) concepts.

Explore intermediate life support including procedures and equipment

Refresh Automated External Defibrillator (AED) usage.

Master airway management techniques and severe bleeding control

Engage in simulations using an automated mannequin for scenarios like ligature and laceration trauma, and sudden onset medical conditions

Embrace practical learning, working collaboratively to address emergencies

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff

Renewal: No renewal

Duration: 6 Hours - C&Idates must be prepared to complete part 2

Phlebotomy

Objectives:

Part 1 = a 1-day practical workshop learning how to safely take blood from the antecubital fossa

Part 2 = 10 supervised practices

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff

Diabetes Training

Renewal: No renewal

Duration: 2 Hours

Objectives:

A session looking at prevention, diagnosis, treatment, and management of people with Type 1 and Type 2 Diabetes

Delivery Model: Face-to-face

Intended Staff Group: This course is for staff nominated at their site Renewal: 3 Years

Duration: 5 days

All sites require a trained first aider to be available at all times work responsibilities are being discharged This is the standard First Aid Course for the Trust. Duties of the first aider include stocking and management of the first aid box on site

First Aid 3 Days

Objectives:

2-Day

Requalification

To train employees to become competent first aiders in the workplace, in accordance with the Health and Safety (First Aid) Regulations 1981(as amended in 2013) The training must be delivered in line with Health and Safety Executive‘s guidelines and the European Agency for Safety and Health at Work

Comprehensive three-day First Aid Course.

Essential skills such as CPR, bleeding control, shock management, unconscious casualties, first-aid boxes, illness recognition, injury treatment, burns, choking, eye injuries, poisoning, record-keeping, hygiene, communication, and handout creation.

Additional topics include Epilepsy recognition and treatment, Diabetes management, IR1 form and record keeping, and First Aid Box essentials.

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff working on the wards

Renewal: No renewal

Duration: 2 Hours

Objectives:

Inpatient Substance

Misuse Service (SMS) Training

This is a 2-hour in-person workshop tailored for ward and clinical staff This session provides a comprehensive introduction to addiction, including an overview of addictive substances and those requiring medical intervention. We will then delve into a focused exploration of methadone and buprenorphine, two key medications used in addiction treatment Practical guidance on handling opiate-dependent patients within a ward setting will be covered, followed by an informative overview of the substance misuse services available in Islington.

This workshop equips participants with essential knowledge and practical strategies to effectively address addiction-related challenges within their professional roles

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff

Wound Care and Hand Hygiene

Renewal: No renewal

Duration: 2 Hours

Objectives:

A session reviewing different types of wounds, dressing selection and wound management

C&I Only

Note: The subsequent courses are advanced extensions of core skills, necessary for specialised staff within designated clinical settings.

Delivery Model: E-Learning

Intended Staff Group: Reception and Front-facing staff

Renewal: No renewal

Duration: Learner’s Pace

How to Access: Access the training by clicking here

Training title

Overview

In-House SME: Hannah Childs – RRP Team

Delivery Model: Face-To-Face

Intended Staff Group: Inpatient services

Renewal: No renewal

Duration: 1 Day

Reducing Restrictive Practice (RRP) and Incident Coordination / Management Training

Objectives:

Reducing Restrictive Practice (RRP) and Incident Management and Coordination training will provide staff with the principles of RRP in mental health settings The session will include gaining awareness o restrictive practices and their legal and ethical implementation. The course will include scenario-based learning where delegates will be required to demonstrate the application of RRP principles into pract

This is a one-off training. On completion, there is no expectation to renew or repeat the training, however this would be recommended training is recommended to all clinical staff from other areas but is a beneficial to other disciplines and encouraged to enrol.

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff

Renewal: No renewal

Duration: 72 Hours

+MUST 2022

Malnutrition Universal Scoring Tool – a national tool to assess and review nutritional requirements, possible risks and care plan accordingly

All in-patients must have this assessment completed within 72hrs of admission.

Deaf Awareness

Click ‘Get Started’, and use the following code when applying the Coupon Code: C&INHSTRUST

Objectives:

The #WeSupportDeafAwareness campaign aims to equip you with the tools to be able to communicate more effectively with those who are deaf or hard of hearing.

BEH Only

To access core skills training, please

Self-enrol on ESR

BEH only

Note: These are additional specialist courses for key roles.

Dual Diagnosis Forum

Course title

Overview

Delivery Model: Virtual, Instructor-led

Intended Staff Group: Clinical Staff Band 4 Above

Renewal: 3 Years

Clinical Risk Assessment

(CRA)

Security Awareness

Physical Health

Duration: 30 Min

Objectives:

To provide staff with the knowledge and skills to develop balanced judgement and informed opinions that seeks to explain and understand risk.

Delivery Model: Virtual – Key Training Face-to-face

Intended Staff Group: Specialist Staff/Bank

Renewal: No Renewal

Duration: 1 Hour

Objectives:

This unit of learning was created for all staff working in a secure mental health setting as a refresher session.

Delivery Model: Face to Face (also virtual)

Intended Staff Group: All registered nurses, Junior Doctors, Medical Staff

Renewal: 3 Years

Duration: 2 Days

Objectives:

Its key objectives include providing participants with essential knowledge and skills related to physical health in the healthcare context.

Delivery Model: Virtual

Intended Staff Group: All Clinical Staff

Renewal: No renewal

Duration: 2 Hours

Objectives:

Focus on specialist themes/topics around Dual Diagnosis

Share good practice

Present/listen to case studies

Find out about the latest developments in research, national guidance, substance misuse awareness

Discuss developments within the Trust around dual diagnosis care provision and needs

Delivery Model: Virtual

Intended Staff Group: Clinical Staff

Renewal: No Renewal

Duration: 1 ½ Hour

Objectives:

Preventing

Filicide-Suicide

This bespoke training is suitable for any clinical staff member in BEH, whether adult or child clinicians This training follows a Barnet Child Safeguarding Practice Review (CSPR) where a child was included in their mothers completed suicide. This training shall broadly discuss the case, the findings and learning of how we can work collaboratively to manage and prevent cases of filicide-suicide.

*This training is not aimed at any particular team or practitioner

Delivery Model: Face to Face

Intended Staff Group: All Staff

Renewal: No Renewal

Duration: 4 Hours

Medicines Management and Rapid Tranquillisation

Delivery Model: Virtual Instructor-led

Intended Staff Group: Clinical Staff

Renewal: No renewal

Duration: 3 ½ Hours

BEH Pharmacy have launched interactive monthly sessions which provide information on controlled and mental health drugs, their sideeffects and monitoring.

Fire Warden Awareness

Objectives:

Equip and upskill Fire Wardens across the Trust Fire Wardens play an important role in ensuring the continuity of the workplace and are prepared for a fire emergency This session also covers your Fire Safety Awareness mandatory training competency.

Functional Skills

Access Maths and English classes - C&I

At the North London Mental Health Partnership, we place great emphasis on the importance of Functional Skills. In the mental health sector, effective communication, critical thinking, and problem-solving abilities are fundamental for providing high-quality care and support to patients in need. Our prospectus sheds light on how proficiency in English and Maths plays a crucial role in navigating the complexities of mental health scenarios and collaborating seamlessly with multidisciplinary teams

You must also meet the functional skills requirement before applying for the Apprenticeship programme.

Free English, Maths and ESOL Classes

Looking to improve your English or Maths skills for work or to help your kids with their homework?

Our English, Maths or ESOL (English for speakers of other languages) courses will help you improve your skills. Classes from beginners up to Level 2.

Drop-in assessment every Monday (in term time) 1-3pm

Venue

First Steps Learning Centre, 2nd floor

Central Library, 2 Fieldway Crescent, N1 1PF.

Eligibility criteria

You must be 19 or over, unemployed, or low-waged to be eligible for our free courses

For more information call, text

or WhatsApp: 07734 777 466

Capital City College Training - BEH

Delivery Model: Virtual

To Access: Book with (Shanice.Bailey@capitalcct.ac.uk or Monika.Fron@capitalcct.ac.uk)

Intended Staff Group: All Staff

Renewal: No Renewal

Duration: 2-3 Hour Session Each Week (15-20 Sessions)

Objectives:

In collaboration with Capital City College Training, we are offering funded functional skills that benefit a wide range of people. English and maths skills are important in many areas of life and improving these skills will boost your confidence and provide you with the skills you need to succeed

Functional Skills are English and maths qualifications that will equip you with the practical skills needed to live, learn and work successfully. Anyone who has not achieved a GCSE, grades A-C, or 4-9, in maths and English can work towards level 2 Functional Skills free of charge. Delivered online via Microsoft Teams, the classes are run weekly and we can offer both maths and English on the same day if you want to study more than one subject

For assessment we use BKSB diagnostic.

We create the account for each C&Idate and email them the link and login instruction.

We also have to follow eligibility rules Usually UK passport holders, EU Nationals with Settled or Pre-settled status, Asylum Seekers, Refugees, C&Idates with Leave to Remain and Leave to Enter as well as their spouses are eligible for funding.

Apprenticeships

Kindly note that your job banding does not always determine your eligibility for enrolling in apprenticeship programs. Instead, the suitability of a program is primarily determined by its relevance to your current working role.

Banding does become relevant with some management Apprenticeships. Should you have any questions or require further clarification on this matter, please do not hesitate to initiate a discussion with the apprenticeship team.

If you are unsure if you can or should register for a particular course, please contact the Learning and Development Team.

Apprenticeships

Professional Qualifications Education Level 2- Level 7

The government defines an apprenticeship as a job with training. They incorporate skills development, technical knowledge, practical experience an coaching through a work-based training programme.

North London Mental Health Partnership is committed to helping staff develop their knowledge and skills through apprenticeships. While these courses can be competitive, they provide unique opportunities for clinical and non-clinical staff working in many different areas, and by offering these opportunities, our Partnership can help boost retention. This is in keeping with NHS England's Long Term Workforce Plan

Apprenticeships are available to anyone aged 16 and over and allow the person to acquire skills and a nationally recognised qualification. Apprenticeships are vocationrelated, so the apprenticeship must be specific to the person's current role.

Functional Skills or equivalent maths and English qualifications (Level 2) are necessary to do an apprenticeship. Anyone interested in an apprenticeship who does not already have these qualifications can access support to help them gain these.

For information on accessing Functional Skills support, kindly refer to the relevant section in this prospectus.

If any of these opportunities outlined in the directory interest you, please discuss with your line manager and then connect with the Apprenticeship Team to find out more about how to apply.

Healthcare Apprenticeship Programmes

These are programmes that can be pursued independently or as pathways to certain specialisms within the healthcare field.

Professional Services Apprenticeship Programmes

Preceptorship

We currently run a joint Preceptorship course for nursing associates across the Partnership, with the aim of introducing more Partnershipwide Preceptorship courses soon

This apprenticeship is for those working as support workers in allied therapies who have their manager's support to do this apprenticeship and already have a relevant degree

Preceptorships for Nurses and AHPs

Target Staff Group: Newly qualified registered nurses – mental health, adult, learning disability as well as nursing associates. There are also Preceptorship courses for newly qualified AHPs Preceptorships may also be relevant for return-to-practice nurses or AHPs.

Duration: 6 to 12 months

Access Criteria: Be a newly qualified nurse, nursing associate or AHP or a return-to-practice staff

Access Process: Email the relevant Preceptorship Lead: BEH l.ntorinkansah@nhs.net; C&I Jo.Pollock@C&I.nhs.uk

Potential Outcomes: Successful completion of Preceptorship, meeting all clinical proficiencies relevant to your profession

Objectives:

The Preceptorship programme has been designed to allow recent graduates to transition into their role as a newly qualified professional It focuses on gaining the confidence and skills needed as an independent practitioner. The goal of preceptorship is to achieve safe and competent practice through a journey of practical, developmental, and reflective practice.

The 6-to-12-month programme will develop your confidence and competence in practice while you continue your professional development

Commitment from you and your preceptor/line manager is required in order to complete the programme. It is your responsibility to commit time to the preceptorship programme and work with your preceptor to meet competencies, standards and learning outcomes.

Healthcare Apprenticeships

Psychology

This apprenticeship supports Talking Therapy Services, for PWPs who offer assessments for mild to severe common mental health problems, conduct risk assessments and make safeguarding referrals They offer evidence-based interventions to patients with mild-to-moderate anxiety and depression as well as other common mental health problems.

Both Trusts recruit into CAP positions on a yearly basis. CAPs fill an identified skills gap between assistant psychologist and Health and Care Professions Council (HCPC) registered practitioner psychologists They are able to practise autonomously with appropriate support, working within their scope of practice, under the supervision of an appropriately registered HCPC practitioner psychologist.

Graduate Training Mental Health Scheme

MHWPs provide evidence-based interventions and co-ordinate care plans for adults with severe mental health problems This Postgraduate certificate is a work-based learning programme Please note this is not an apprenticeship but is funded through NHSE.

The postgraduate diploma and certificate programmes offered provide practitioners with the skills necessary to deliver high-quality CBT interventions to individuals experiencing severe mental health problems These programmes are Level 2 accredited with the British Association of Behavioural and Cognitive Psychotherapies (BABCP) which means that graduates receive a recognised high-quality qualification allowing them to practice and deliver CBT. The programme consists of three pathways and students follow just one of these routes: CBT for Psychosis and Bipolar Disorder (CBT-PBP), CBT for Eating Disorders (CBT-ED), CBT for Personality Disorders (CBT-PD)

Children's Wellbeing Practitioner Postgraduate

Children and young people’s wellbeing practitioners (CWPs) assess and support children and young people with mental health problems, improving their access to therapies through effective signposting and referrals

Social Work

In order to undertake this apprenticeship, you will need to either apply for an advertised recruited apprenticeship post or work as a social care support worker. You will need the support of your line manager and will need to work with a qualified social worker

18 months

12 months

12 - 24 months

12 months

Professional Services Apprenticeship Programmes

Coaching and Teaching

In order to undertake this apprenticeship coaching needs to be part of your current role where you work with a wide range of individuals and teams across organisations, to empower and engage with them to enhance their professional performance. Coaching is a way of leading in a non-directive manner, helping people to learn through listening and reflection, where you ask open questions and give advice or make suggestions

order to undertake this apprenticeship, teaching needs to be a part of your current role.

apprenticeship is for staff with a degree who teach undergraduates and/or graduates. This is similar to a Postgraduate Certificate in

and Data

apprenticeship is for those who work in administration and will involve developing, implementing, maintaining and improving administrative services. Business

This apprenticeship is for staff who deliver organisational services related to IT and/or telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on site or as cloud services.

This apprenticeship is for staff who work to support colleagues with Microsoft Office products and other productivity software These will include collaborative technologies, and digital information systems

This apprenticeship is for administrators or anyone else who works with Microsoft Office It will give staff skills and knowledge to help them source and present data securely and in a way that is relevant to their audience, as well as to help them analyse and manipulate data legally and ethically

Professional Services Apprenticeship Programmes

Digital and Data continued

This apprenticeship is for those who ascertain how data can be used in order to answer questions and solve problems Data analysis is a process of requirement-gathering, inspecting, cleansing, transforming and modelling data with the goal of discovering useful information, informing conclusions and supporting decision-making. Data analysis has multiple facets and approaches, encompassing diverse techniques under a variety of names In today's world, data analysis plays a crucial role in making decisions more evidence-based and helping organisations operate more effectively.

This apprenticeship is for for staff who monitor potential security threats, escalating them as necessary to support smooth business operations The qualification will help staff gain the knowledge and skills required to help maintain a culture of security across the organisation.

This apprenticeship is for staff who provide technology-enabled solutions They implement technology solutions to help businesses develop new products and services and to increase an organisation's productivity via digital solutions. They are confident, competent and capable independent Technology Solutions Professionals able to operate in a range of related roles

24 months

This apprenticeship is ffor senior members of staff who lead on digital and technology strategy They use organisational goals and practices when advising on how to deliver and implement digital solutions They direct digital technology provision by studying organisation goals, strategies, and practices and delivering and supporting strategic plans for implementing digital technologies

36 months

24 months

Professional Services Apprenticeship Programmes

Finance

This apprenticeship is ideal for those individuals who are responsible for maintaining an efficient and accurate finance function within a business. The Accounts or finance assistant is responsible for assisting the team of accountants with junior accounting duties These can vary massively depending on the team structure and size of business. An Accounts or finance assistant’s work could include basic bookkeeping activities, working with sales and purchase ledgers, running calculations to ensure that records and payments are correct, recording of cash and data entry.

This apprenticeship is for those staff who support customers in the administration of their financial and accounting activities. These may include data entry to month end management accounts and year-end financial statements.

7

This apprenticeship is for staff who are responsible for providing strategic business advice to audited financial statements or driving mergers and acquisitions, a career as an Accountancy or taxation professional can be diverse and challenging; it's not just about putting numbers into a spreadsheet Accountancy or taxation professionals use technical knowledge, skills and experience to lead organisations and people to make responsible and sustainable financial decisions.

Leadership and Management

This apprenticeship is ideal for supervisors or experienced individuals who wish to go into management roles. A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome They provide direction, instructions, and guidance to ensure the achievement of set goals.

Operations/Departmental Manager 5

In order to undertake this apprenticeship individuals need to be managing a department, teams or projects.

Chartered Manager (Degree) 6

This apprenticeship is for someone who can take responsibility for people, projects, operations and/or services to deliver long term organisational success, with the professional recognition of their ability to deliver impact, behave ethically and demonstrate their commitment to continual learning and development This can be undertaken in half the time if the individual already has a degree.

Senior Leader (With Possibility to Top Up to an MBA) 7

This is another intense apprenticeship for senior leaders who as part of their role, provide clear, inclusive and strategic leadership and direction relating to their area of responsibility within an organisation. Typically, this involves setting, managing and monitoring achievement of core objectives that are aligned to the overall strategic objectives of their organisation’s Board (or equivalent).

18 months

36 months

12 months

24 months

48 months

24 months

Professional Services Apprenticeship Programmes

Human Resources and Learning Development

This apprenticeship is for staff who work in HR dept. staff who work in the HR department. The skills covered in the course are those related to handling day-to-day queries, providing HR advice, working on recruitment processes, record-keeping, and helping implement HR changes 18 months

This apprenticeship is for those who work in L&D. The role focuses on delivering training linked to business objectives is future-focused and understands the organisation's culture and learning and working cycles

This apprenticeship is for staff who influence, improve performance in the workplace at an individual, team and organisational; level. They are responsible for aligning learning needs with the strategic ambitions and objectives of the business They are agents for change, influencing key stakeholders and making decisions and recommendations on what the business can or should do in am L&D context.

This apprenticeship is ideal for staff who use their HR expertise to provide and lead on delivering HR solutions, and to give tailored advice to middle to senior management The course is open to those who work across HR areas or who are specialists. 18 months

This apprenticeship is for those staff who are the in-house experts in people, work and change They champion the people agenda to create working environments and cultures that help get the best out of people to deliver great organisational outcomes. Senior People Professionals may specialise in either Human Resources (HR), Learning and Development (L&D) or Organisation Development (OD)

19

Professional Services Apprenticeship Programmes

Project Management and Service Improvement

Improvement Technician 3

This apprenticeship is open to most people in most roles. It is designed to help staff understand how we can improve the service we give to our service users It is also an introduction to project management

14 months

Improvement Practitioner 4

This apprenticeship is for those who use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes.

14 months

Improvement Specialist 5

This apprenticeship is for staff who lead on implementing improvement strategy and who train and provide technical expertise in a range of project and change management tools and principles including Lean and Six Sigma. They deliver improvement in line with key business goals.

14 months

Improvement Leader 6

This apprenticeship is for those individuals who are responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis. The Improvement Leader typically reports to Board members or heads of department and manages (directly and/or matrix) a team of Improvement Specialists, who deploy strategy and lead improvement projects.

18 months

Associate Project Manager 4

In order to undertake this apprenticeship, individuals need to be working on significant projects They will know what needs to be achieved, how it will be achieved, how long it will take and how much it will cost, and work with the project team to achieve the required outcomes Associate project managers need good planning, organisation, leadership, management and communication skills.

18 months

Associate Project Manager 6

This apprenticeship is for those who report to the project sponsor or owner on the end-to-end delivery of a project They have responsibility for delivering the project in line with defined objectives, taking decisions to manage stakeholder expectations by leading a multi-skilled, cross-disciplinary team to deliver the project to time, cost and quality requirements

48 months

Systems Thinking Practitioner 7

This apprenticeship is for those individuals who are working on complex problems that cannot be addressed by any one organisation or person, but which require collaboration within and between organisations They will support decision-makers in strategic and leadership roles to understand and address complex and sometimes even ‘wicked’ problems by providing expert systemic analysis, advice and facilitation.

30 months

Continuous Professional Development

The majority of the courses listed here are accessible to staff at band 3 and above.

You should note that what band you are is not the main factor in determining whether you are eligible to enrol in a CPD programme. Rather, your eligibility will be judged based on how will the programme fits with the role you currently do.

If you are unsure if you can or should register for a particular course, please contact the Learning and Development Team.

CPD by Discipline

Continuing Professional Development (CPD) refers to the ongoing process of learning, acquiring new skills, and developing knowledge to enhance your professional abilities and stay up to date with advancements in your field. CPD is essential for professionals in various industries, including healthcare

Within our Partnership, all staff play a vital role in supporting the success and functioning. However, the types of CPD opportunities open to members of different clinical and non-clinical teams and departments will vary.

It's important for everyone to have a personalised CPD plan that aligns with their specific roles, responsibilities, and learning preferences Regular reflection, feedback, and self-assessment are central to making a CPD plan successful

For the latest updates on educational standards and guidelines for your area of work, check out Useful L&D Websites.

Identify scope for CPD opportunities

This step-by-step guidance is to help staff map and record their Continuing Professional Development (CPD) activities and learning experiences Reflecting on these experiences and maintaining a learning log is key in supporting your professional growth.

Step 1: Identify relevant CPD

Understand your career goals and areas for improvement. Explore training, workshops, webinars, and resources aligned with your role.

Step 2: Choose CPD activities

Select CPD activities that enhance your clinical or non-clinical skills (you may refer to CPD by Discipline page.

For example, you may focus on mental health-specific topics, new techniques, or areas you want to develop.

Step 3: Record and maintain your CPD log

You may wish to use the template below to record your CPD activities

Step 5: Regularly update your log

Add new CPD entries promptly to your record (Step 3) after each activity.

Ensure accuracy and completeness of details.

Step 6: Set CPD goals

Plan specific CPD goals for the year. Align them with your career aspirations.

Step 7: Utilise learning logs

Share your log during performance reviews or discussions

Demonstrate commitment to professional growth

Step 8: Stay informed

Keep up with industry trends and changes Seek opportunities to expand your knowledge.

Step 9: Reflect and apply

Plan specific CPD goals for the year. Align them with your career aspirations.

When the CPD activity took place.

Name of the activity or course.

Organisation or source of the CPD.

How long the activity lasted (hours/minutes).

Step 4: Reflect on learning

Think about how the CPD benefits your role Consider how you'll apply the new knowledge or skills

Better Mental Health. Better Lives. Better Communities

Brief explanation of what you learned and how you will use this learning in practice.

Remember:

CPD enhances your skills and keeps your skills up to date. Regularly update your log to showcase your growth. Use the log to reflect and shape your career development.

Adapt the above steps and template as needed to suit the specific guidelines and requirements of your role. You can learn more about specific CPD standards and developmental requirements for your role at Section 5: Useful L&D Websites

Our CPD Offer

Guided by the NHS Long Term Workforce Plan

Health Education England (HEE) provides dedicated funding to Advanced Health Practitioners (AHPs) and Registered Nurses, ensuring their continuous professional development (CPD) This funding is strategically allocated based on comprehensive Training Needs Analyses (TNA), which are designed to be both informed by and responsive to the specific service requirements.

Our commitment to dynamic learning means that our CPD training offerings evolve according to the latest training needs and priorities Our initiatives are in keeping with the NHS Long Term Workforce Plan, which is steering our organisation towards a promising future. Our commitment to the Plan reflects our dedication to making progress as an organisation.

Inclusive Learning Opportunities

We are committed to providing learning opportunities to staff beyond AHPs and nurses. Our Partnership is dedicated to offering opportunities suited to our staff's diverse professional backgrounds We invite you to explore the sections of this directory that apply to you

Collaborative Engagement for Development

Subject Matter Experts (SMEs) are integral to shaping our development strategies. We value all contributions to helping refine our Partnership's development plans as a collaborative effort

How to Access to CPD and Study Funding Support

For individuals and teams alike, opportunities to access CPD including listed and unlisted options, spanning clinical and non-clinical domains are readily available. The process for applying for study funding support is designed to accommodate individual and team applications, ensuring that diverse needs are met

For in-depth information regarding Study Funding Support, we invite you to explore the relevant website resources: C&I and BEH.

If you seek further clarity or information, our dedicated Learning and Organisational Development (OD) department is readily accessible Do not hesitate to reach out, as we are committed to guiding you on your learning journey

Psychologically Informed Approaches

Psychological Therapies for Severe Mental Health Problems (PT-SMHP) Demand Scoping Process

NHSE Funded Training for All Staff

Our NHSE-funded psychological therapies CPD offerings focus on increasing access to psychological therapies in line with the community transformation programme.

These CPD opportunities change yearly in line with new evidence and organisational requirements The CPD offers are open to all disciplines including psychological professions and the medical, nursing and AHP workforce. Some offers are specifically for clinical staff with no previous experience or training in psychological therapies.

All London Trusts offer these opportunities and all on a yearly cycle

There is an annual scoping process to work out what course will best serve...The selection of courses is decided on based on factors including appraisals, demand, funding availability and strategic priorities.

Anyone accepted on a course will be supported by their team to do the training as new learnings will help expand the service the organisation as a whole can offer service users

How to apply

Please follow this link: https://intranet.C&I.nhs.uk/psychology-cpd-

Examples of past offered courses:

Cognitive Behavioural Therapy (CBT) for Psychosis and Bipolar (Diploma and Certificate levels)

CBT for Personality Disorders (Diploma and Certificate levels)

CBT for Eating Disorders (Diploma and Certificate levels)

Structured Clinical Management (SCM)

Mentalisation-Based Therapy (MBT)

Dialectical Behaviour Therapy (DBT)

Mantra (for Eating Disorders)

Whole-Team Training in Eating Disorders, Psychosis and Bipolar

CAT Practitioner

Systemic Family Therapy

Family Interventions for Psychosis and Bipolar

Neuropsychology Postgraduate

In-House Courses

C&I-only offer currently, although we aim to expand this to BEH.

Course Overview

Course title: Introduction to ACT got Nurses and AHP

Delivery Model: Instructor-led, Virtual

Intended Staff Group: Clinical Staff, specifically those who have no or little prior experience of ACT and who are able to attend both days of the course

Duration: 2 Days - 13 and 20 October 2023

Objectives:

This course is aimed at equipping participants with practical skills and theoretical understanding to enable them to apply ACT principles in clinical and personal contexts.

Acceptance and Commitment Therapy Approaches (ACT)

Course title: Introductory course on ACT for Psychologists

Delivery Model: Instructor-led, Virtual

Intended staff group: Psychologists at C&I

Duration: 2 days starting in December 2023

Objectives:

The group will include case discussions, case conceptualisations, experiential learning and skills practice.

Course title: ACT Supervision Group for Psychologists

An ACT supervision group via Teams for psychologists at C&I, which will occur on the second Thursday of each month from 09:30-11:00, starting in September 2023. The group will include case discussions, case conceptualisations, experiential learning and skills practice

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff at C&I

Duration: 6 Sessions

Objectives:

Psychoanalytic Psychotherapy

Six lunchtime sessions will cover the basics of psychodynamic theory, including concepts of the unconscious, anxieties and defences, transference/countertransference, and their links to psychopathology. Technical issues in psychodynamic work will be discussed, including the psychoanalytic setting, interpretation, work with dreams and assessment for psychotherapy.

Psychology Approaches

Course Overview

Delivery Model: Face-To-Face

Intended Staff group: open to all clinical staff at C&I

Eye Movement

Desensitisation and Reprocessing (EMDR)

Delivery Model: Face-To-Face

Intended Staff Group: Clinical Staff at C&I

Duration: Varies, see below.

The Trust facilitates a range of EMDR training and supervision for specific groups:

Generic EMDR supervision groups and training events, available for C&I trained therapists

Learning disabilities EMDR specialist group

Perinatal mental health EMDR specialist group

Systemic Practice and Family Therapy

Module One is a 10-session introduction to systemic practice and family therapy in mental health settings You will be introduced to the key systemic concepts and consider how to use in your work contexts with individuals, couples, families, teams and/or agencies. We will take a historical journey through the early systemic and family therapy models. Throughout we will consider the importance of race, ethnicity, gender, sexuality, age and disability in relation to differential power and your own work with clients and colleagues

Prerequisite: The module is open to staff who have completed Module One or an equivalent

Module Two is a 10-session course building on the learning from Module One with an increased focus on later systemic approaches (Post-Milan, Social Constructionism, Solution-Focused and Narrative Approaches).

We will continue to focus on discrimination, difference and diversity and developing and self-reflexive practitioners.

Delivery Model: Face-To-Face

Intended Staff Group: Clinical staff and non-clinical staff at BEH and C&I

Cognitive Behavioural Psychotherapy Approaches

Motivational Interviewing

Duration: 3 Days

Through case discussion, demonstrations and role play, participants will be introduced to the core principles, stages, and skills of motivational interviewing over three days.

Delivery Model: Face-To-Face

Intended Staff Group: Open to Clinical and non-clinical Staff at C&I

The groups include consultations about treatment cases, training in certain EMDR areas. The aim is to enhance EMDR therapists’ skills, case conceptualisation, and keep therapists up to date with EMDR research and evidence-based practice.

Course title: Introduction to CBT

Delivery Model: Face-To-Face

Intended Staff Group: Clinical and non-clinical staff at C&I

Objectives: This is a five-day course taking place over five weeks and uses case discussion to explore how here-and-now and developmental CBT formulations can be helpful in routine clinical practice for service users presenting with a range of difficulties.

Course title: CBT Summer School

Delivery Model: Face-To-Face

Intended Staff Group: Clinical and non-clinical staff at C&I

Duration: 10 days over 3 months

Prerequisites: The course runs once per year and is open to staff who have completed the Introduction to CBT course

Objectives: CBT Summer School uses small group supervision, experiential exercises, and case discussion to support staff to use CBT interventions as part of their clinical practice.

Course title: CBT from the Inside

Delivery Model: Virtual delivery

Intended Staff Group: The course is open to Clinical Psychologists, Counselling Psychologists and accredited Cognitive Therapists in the first two years post-qualification

Duration: 10 half-days over 3 months

Drug and Alcohol Use in Mental Health

This workshop runs over two half-days and will introduce participants to the effects and risks of drug and alcohol use, a model of substance misuse, key harm reduction strategies, pathways into specialist drug and alcohol treatment and approaches to recovery-focussed

conversations

The workshop runs four times per year and is open to any staff

Objectives: The Self-Practice/Self-Reflection “CBT from the Inside” programme is an evidence-based training strategy that guides participants to enhance their skills by identifying, formulating, and addressing professional problems using CBT and reflecting on the experience. Attendees discuss a key aspect of CBTwith the larger group first and then spend the rest of the session in real-play experiential practice and reflection in pairs or threes, coming back together at the end of the session for discussion

Psychology Approaches Continue

Course Overview

Reflective Practice (Introductory)

Delivery Model: Webinar which can be recorded and available through ESR later (if possible)

Intended Staff Group: All staff

Training Duration: 1 Hour

Access: Webinar through All Staff invite.

This course is being developed and will open later in the year for a C& pilot. The plan is to offer to BEH afterwards.

Delivery Model: Face-to-Face or Online (TBC)

Intended Staff Group: Staff who are facilitating or intend to facilitate Reflective Practice

Reflective Practice (Intermediate)

Training Duration: 2 hours

Access: Email Psychology Team

This course is being developed and will open later in the year for a C& pilot. The plan is to offer to BEH afterwards.

Delivery Model: Face-to-Face or Online (TBC)

Intended Staff Group: Staff who are facilitating or intend to facilitate Reflective Practice

Working with Groups

Training Duration: 4 to 6 sessions of half days (2-3 hours each) with a comprehensive programme teaching different models

Access: Email Psychology Team

This course is being developed and will open later in the year for a C& pilot. The plan is to offer to BEH afterwards.

CPD Offer

To apply for listed course, please complete a team or individual Study Funding Support Application

C&I BEH

Multidisciplinary

Courses in demand

Commissioning Trust Trusted training providers

Applied Suicide Intervention Skills Training (ASIST) C&I Grassroots

Clinical Supervision BEH and C&I Middlesex University

Non-Medical Prescribing BEH Middlesex University

Patient Engagement BEH Wing Factors

Understanding ADHD in Adults BEH Herts University

Advanced Physical Assessment Module C&I Middlesex University

Assessment and Treatment in Dual Diagnosis (Taught and Distance) BEH Middlesex University

DEPO training BEH Externally Commissioned / InHouse

Introduction to Acceptance and Commitment Therapy (ACT) C&I Contextual Consulting

Learning Disabilities BEH My Care Academy

Meeting the Needs of People with Dementia and their Carers BEH Middlesex University

Model of Creative Ability (VdTMoCA) BEH and C&I

International Creative Ability Network

Personality Disorder Training / KUF BEH KUF Hub Partnership

Physical Health Training BEH and C&I Middlesex University / LSBU

Positive Behavioural Support BEH In-House

Racial Trauma BEH Tavistock and Portman

Report Writing for Nurses and AHPs BEH Middlesex University

Risk Assessment and Management (Formulation and Identification)

C&I Middlesex University

Sexual Safety BEH

Tavistock and Portman

Autism Spectrum Disorder Awareness / ADOS BEH

Externally Commissioned / InHouse

CLEAR Dementia Training C&I Dr Frances Duffy

Concordance Approach (Medication Management) and Preventing Relapse BEH Middlesex University

Social Inclusion and Recovery in Mental Health BEH Middlesex University

Suicide Awareness and Response BEH In-House

Suicide: DBT Protocol for Assessing and Managing Risk™ Training (2-day training) C&I British Isles

Trauma-Informed Care (Relationship as Medicine) BEH and C&I Middlesex University / In-House

CPD Offer

Allied

(AHPs)

Nursing

Workplace Excellence

The majority of the courses listed here are accessible to staff members across all banding levels, including Band 3+.

It's essential to note that your job banding does not serve as a criterion for determining eligibility for enrolling in Workplace Excellence programs. Instead, program suitability is primarily assessed based on its alignment with your specific role.

For specific details regarding course eligibility, please consult the individual course listings and their respective requirements.

If you are unsure if you can or should register for a particular course, please contact the Learning and Development Team.

Workplace Excellence

Welcome to the Workplace Excellence section, where a wealth of learning opportunities awaits all members of staff. Explore our expansive selection of topics, each carefully curated to provide you with a well-rounded and enriching learning experience.

Our offerings include:

Business and System Development

Coaching and Personal Development

Customer Care and Patient Engagement

Digital and IT

E-Learning for Healthcare

Functional Skills

Health and Social Care

Holistic Growth

Leadership and Organisational Development

Marketing, Communication and Branding

Mental Health, Wellbeing and Inclusion

Quality Improvement and Measurement

Regardless of your role, department, or level within the organisation, our diverse curriculum ensures that everyone can embark on their own journey of personal and professional growth.

Accessing Excellence: Your Next Steps

Explore the topics that are most relevant to your aspirations Engage with our interactive learning resources, participate in workshops, and seize the chance to enhance your expertise.

For in-depth details on each topic, learning formats, and how to embark on your path to excellence, delve into the dedicated resources within this section. Your journey towards becoming a workplace champion begins here.

Distance Learning Qualifications (level 2)

Mental Health, Wellbeing and Inclusion

Children and Young People’s Mental Health

Climate Change and Environmental Awareness

Counselling Skills

Domestic Abuse

Equality and Diversity

LGBT Inclusion in the Workplace

Mental Health Awareness

Mental Health in Early Years

Mental Health First Aid

Personal Exercise, Health and Nutrition

Tenant Support in Housing

Understanding Autism

Gain a nationally recognised qualification in as little as seven weeks. All of our level 2 courses can be completed online.

Eligibility Criteria:

You must be 19 years or over You must live in England. You cannot be on an apprenti

We are working in partnership with the Learning Curve Group to offer flexible online courses. Click to find out more about the courses that interest you, or to apply.

Distance Learning Qualifications (level 2)

Business

Business Administration

Business Start-Up

Business Improvement Techniques

Customer Service

Information, Advice or Guidance

Lean Organisation Management

Team Leading

Workplace Violence and Harassment

Health and Social Care

Adult Social Care

Cancer Support

Care Planning

Common Health Conditions

Customer Service in Care

Dementia Care

Diabetes Care and Management

Dignity and Safeguarding in Adult Social Care

End of Life Care

Falls Prevention Awareness

Infection Control

Learning Disabilities

Nutrition and Health

Personal Care Needs

Safe Handling of Medication

Technology Enabled Care

NHS Elect Membership Resources

Access over 120 webinars and workshops with NHS elect

We are pleased to share that our organisation is a member of NHS Elect.

NHS Elect is a national NHS organisation that provides a wide range of training and development opportunities, which all trust staff can access These include:

Over 120 webinars and virtual workshops.

A range of online courses for self-directed learning. A library of more than 200 useful resources.

Topics include:

Business and System Development

Coaching and Personal Development

Customer Care and Patient Engagement

Leadership and Organisational Development (OD)

Marketing, Communication and Branding

Quality Improvement and Measurement

Kindly be aware that NHS Elect provides a tailored offering that is different to our organisation's. These custom opportunities from NHS Elect, such as individual coaching, may require you to fund them yourself. In such cases our standard Study Funding Process would be applicable.

Sign up to NHS Elect

1.This can be done quickly and easily by clicking here. This will give you access to all upcoming events, courses, and resources. Approval will take up to 24 hours Note: you must use your work email to register

2. Choose the webinars and virtual workshops you would like to attend and book. You can see all of the events that are happening over the next few weeks by clicking here. Please make sure to include the full name of your organisation when booking your places.

3 Subscribe to the NHS Elect mailing list when registering for the NHS Elect website, subscribe to their mailing list to get a weekly update about new events and services by ticking the email box.

If you require any support to access these services, please email info@nhselect.org.uk

Quality Improvement

To access QI training, please email: QI Academy

Training title

Overview

Delivery Model: Instructor-led, Microsoft Teams

Renewal: One-off completion

Staff Target Group: All staff and volunteers

Certification: Certificate of completion

Duration: 6 Hours (two x 3-hour sessions)

Quality Improvement (QI)

How To Access: Self enrol on ESR, or contact the QI team

Objectives:

Statistical Process Control (SPC)

Masterclass

Delivery model: Face-to-Face

Certification: Certificate of completion

Renewal period: One off completion

Intended Staff Group: All staff who want advanced-level data for improvement QI skills, or are required to interpret SPC charts to understand variation or create SPC charts for reporting purposes

How To Access: Contact the QI team

Objectives: This advanced-level data for improvement course is designed for those who are required to interpret SPC charts to understand variation or create SPC charts for reporting purposes Delegates are encouraged to bring their own datasets to apply during the workshop and tutorials.

The course covers:

Introduction to SPC charts.

Spotting signals and what to do with them

Criteria for recalculating control limits.

Workshop: Putting your data into a chart.

Choosing the right type of control chart

Tutorial: creating control charts.

Foundations

Training

The Model for Improvement and Plan, Do, Study, Act (PDSA) testing Collaboration and coproduction.

Understanding the problem.

Developing SMART aims and Driver Diagrams Measurement for improvement. Implementing and sustaining your ideas

Delivery Model: Face-to-face sessions

Renewal: One off completion

Staff Target Group: All Staff (It is recommended that participants have attended the QI Foundations training or similar)

How To Access: Contact QI team for an application form. Manager’s approval is required, and participants will need to be working on a live or new project/programme alongside the training.

Duration: 5 Days

Certification: NHS England certificate and CPD points awarded

A two-part course introducing QI methodology and tools, including: Quality, Service Improvement and Redesign (QSIR)

Practitioner Programme

How to Access: Self enrol on ESR, or contact the QI team

Objectives:

The QSIR Practitioner Programme is an accredited 5-day programme developed by NHS England-Improvement which offers participants the opportunity to further their QI knowledge and experience to lead, design and implement QI projects. For further information on the Practitioner Programme, click here.

What is Quality Improvement? For Service Users and Carers

Case studies: When to take action (recalculating dilemmas)

Statistical theory of SPC

Delivery method: Microsoft Teams (Two x 2-hour Sessions)

Certification: Certificate of completion

Renewal period: One off completion

Intended Staff Group: Service users, carers, and volunteers

How To Access: Enrol via Recovery College Please reach out to QI Team for more information.

Objectives:

A two-part course to introduce QI methodology and tools to service users, and outline how service users can get involved in improvement work.

E-Learning for Healthcare Recovery College

Training title Overview

Training title

Overview

Trainer name: eLearning for Healthcare

Delivery method: National E-Learning

Intended Staff Group: All Healthcare Staff

How To Access: ESR provides a single point of access for all NHS staff with an ESR record to access national and local NHS eLearning courses, flexibly and free of charge

Accessing this eLearning via ESR will give staff access throughout their NHS career to proof of the courses they have completed

C&I

Recovery College

Updated Sessions: Recovery College | Upcoming Sessions

Delivery method: Blended

Intended Staff Group: Staff, Service Users, Carers, and Volunteers (must be resident of Camden and Islington)

How To Access: Contact Recovery College. You can enrol in-person (dates and details) or online

Objectives:

Staff can enrol in any of our courses (new term details), and we are always happy to hear from staff who may want to teach or create a course with us.

eLearning for Healthcare (eLfH)

Objectives:

ELearning for healthcare was formed in April 2007 to deliver a range of programmes, after a successful pilot with the Radiology-Integrated Training Initiative (R-ITI)

In 2013, eLfH became a Health Education England programme and continues to develop e-learning programmes to support the health and care workforce.

ELfH is working to provide more than 400 E-Learning programmes in collaboration with organisations including Royal Colleges, Department of Health and Social Care, NHS England and NHS Improvement

Haringey

Our Personal Medicine course may be of particular interest to staff The Certified Personal Medicine Coach Course combines online E-Learning practice and group video coaching over the course of an 11-week curriculum Once certified, Personal Medicine Coaches will be approved to use Personal Medicine, Personal Medicine Guides and Personal Medicine Cards with individuals and in groups.

Peer specialists, clinicians, occupational therapists, case managers, clinicians, psycho-social rehab practitioners, family supporters and other disciplines may enrol in the course

Personal Medicine is recovery-focused and shares some key aspects with peer support.

Trainer name: Clarendon Recovery College

Delivery method: Blended

Intended Staff Group: Staff, Service Users, Carers, and Volunteers

How To Access: Email enrolcrc@haringey.gov.uk

Clarendon Recovery College CRC is particularly aimed at people who are interested in knowing more about maintaining their own wellbeing and good mental health, and/or want to support the wellbeing of those around them A growing number of our courses are co-produced and delivered by people with lived experience of mental illness and by mental health practitioners.

Objectives:

Impactful Communications

To apply for listed course, please complete a team or individual Study Funding Support Application

C&I BEH

Training Provider: Big Fish Training

Delivery Model: Online or Face-to-face (Instructor Travel Fees

Intended Staff Group: All Staff

Duration: 1 day

Objectives:

Your work may involve making dull, technical, or legal info engaging.

Impactful Communications

Bland content can lead to low engagement and missed m your audience is not motivated to respond to the calls to a communications, they may lose out on opportunities such courses.

This not only leads to great opportunities being missed bu additional work for the teams as some staff may not be fol processes that have already been communicated

This course will provide you with a thorough understandin motivates audiences to act and of how to write compelling to improve your audiences' engagement

Leadership Development

The courses listed in the leadership development section are designed for individuals aspiring to become managers as well as those currently in managerial or leadership positions.

Please browse the list of courses and pay attention to any prerequisite requirements before you enrol in any.

If you are unsure if you can or should register for a particular course, please contact the Learning and Development Team.

Leadership Development

Welcome to the Leadership Development section, designed to support the growth of both aspiring and seasoned managers in their journey towards leadership excellence.

Within this section, you'll discover an array of valuable resources that encompass not only in-house and broader NHS materials but also extend to a curated selection of external sources.

Our offerings are thoughtfully tailored to cater to individuals eager to enhance their leadership careers.

Training for Managers

To access training for manager, please Self-enrol on ESR

Formal Complaints (BEH)

Delivery Model: Virtual

Intended Staff Group: Band 7 and above

Renewal: No Renewal Date

How to Access: Self-enrol on ESR

Duration: 1 ½ Hours

Objectives:

This training provides comprehensive guidance and skills development for staff at band 7 and above, enabling them to handle and manage formal complaints effectively.

Trac Training

Contact: Recruitment Team

Delivery Model: Instructor-Led, Online

Intended Staff Group: Leaders, Managers

Renewal: As Required

Duration: 2 ½ Hours

Course Objectives: This course is aimed at any recruiting manager (who has responsibility to ‘hire’ as part of their role) using Trac for the full recruitment process.

If you are a recruitment manager and want to learn more about using Trac at each stage of the process, this course is for you.

Contact: Organisational Development Partners

Delivery Model: Instructor-Led, Online

Intended Staff Group: Leaders, Managers

Renewal: As Required

Duration: 1 ½ Hour

Appraisal Skills

Delivery Options: The training programme can be flexibly delivered to cater to various needs, including on-demand sessions for both appraisees and appraisers It can be conducted for teams collectively or on an individual basis to ensure maximum effectiveness.

Objectives

Performance reviews aim to identify opportunities for growth and improvement in job performance.

Regular goal-setting and review during appraisals fosters more effective teamwork towards service priorities.

Training focuses on empowering participants to conduct effective appraisals and equips them with useful tools and documents to use in appraisals.

Thinking Environment

Access to this exclusive course is granted through a structured nomination process, ensuring that the most deserving individuals benefit from its content.

Training title Overview

Contact: LearningOD@C&I nhs uk

Delivery Model: Instructor-led, Virtual

Staff Target Group: All Staff

Duration: 3 Days

How the course helps you:

You will learn how to make your everyday work invigorating and a positive experience

You'll better manage the ever-increasing pressures and uncertainty by learning how to transform everyday work and business communications into clear-thinking, invigorating, positive experiences.

Thinking Environment (Practitioner)

Contact: LearningOD@C&I.nhs.uk

Delivery Model: Instructor-led, Virtual

Staff Target Group: All Staff

Duration: 3 Days

Objectives:

The Thinking Partnership Course is perfect if you're a leader, manager, coach or mentor who wants to learn how to use the Thinking Environment in a 1:1 setting. This powerful approach will teach you how to re-activate and rediscover your own independent thinking so you an help others do the same

Delivered online over 3 sessions (a 2-day block, integration gap, and a 1-day completion), the course is a mix of shared learning, discussion, and private pair practice in breakout rooms. This course has a maximum of 6 participants

Thinking Environment (Foundation)

You will learn how to identify and craft questions that make meetings more engaging for you and your team.

You will learn how to create an environment for your team that feels safe and inclusive, so everyone feels confident sharing thoughts and feedback.

The course also covers how to use technology to improve collaboration while reducing distractions.

You'll get to explore the Ten Components of a Thinking Environment in depth and learn the Time to Think building blocks of Rounds, Thinking Pairs, Open Discussion and Dialogue You'll also get to observe a live Thinking Partnership™ session.

Coaching and Mentorships

Coaching and Mentoring Hub: NHS Leadership Academy

Coaching and mentoring is available to all NHS staff, clinical or non-clinical, at all p grades.

Whether you are leading an organisation, heading up a service, managing a team leading yourself and colleagues, coaching or mentoring can support you on your leadership journey.

To find out more, visit: Coaching and Mentoring Hub: NHS Leadership Acade

Tailored Coaching Support: NHS Elect

NHS Elect offers comprehensive coaching support to clinicians, executives, manag and NHS staff With a range of formats available, including one-to-one and team coaching, offers tailored solutions for your needs

Please note that you may be required to contribute to the cost of these sessio For details on Study Funding Support, refer to the relevant section in this prospe

To find out more, visit: NHS Elect Coaching

NHS Leadership Academy

The NHS Leadership Academy website offers a comprehensive range of programmes and resources to support leadership development within the NHS. It is designed for healthcare professionals at all levels who aspire to enhance their leadership skills and make a positive impact in their roles

What you can expect

1. Programmes: Access a wide range of leadership programmes tailored to various career stages and development needs. These programmes provide valuable insights, practical tools, and networking opportunities to empower you as a healthcare leader.

2. Resources: Explore an extensive collection of resources, including articles, case studies, toolkits, and videos, on various leadership topics. These resources are aimed at enhancing your knowledge, skills, and understanding of effective leadership practices

3. Networking: Connect with like-minded professionals from across the NHS through the Leadership Academy's networking initiatives. Engage in discussions, share experiences, and build relationships with individuals who share a passion for leadership and improving healthcare services

Accessing resources

To access the Leadership Academy's programmes and resources, simply visit the website by clicking the icon above You may need to create an account or log in using your existing credentials, depending on the specific features you wish to explore.

Study funding support

To apply for funding for courses that are not free, please follow the usual study funding application process For detailed information and support, visit our Study Funding Support page.

Who is it for?

The Leadership Academy is open to healthcare professionals within the NHS who are eager to develop their leadership capabilities. Whether you are a clinician, manager, or aspiring leader, the resources, and programmes available are tailored to meet your needs and help you thrive in your role.

We encourage you to explore the Leadership Academy website and take advantage of the valuable opportunities it offers. Develop your leadership skills, connect with fellow professionals, and contribute to the ongoing improvement of healthcare services.

Leadership Learning Zone

The Leadership Learning Zone is a flexible E-Learning resource that takes a learner on an interactive exploration of key areas of leadership development. This suite of introductory modules is relevant to learners who are just starting in their careers as well as experienced managers who want to consolidate their leadership capabilities.

Access the Leadership Learning Zone by clicking here

NHS Elect Leadership Development

NHS Elect offers a wide range of Leadership development programmes and workshops, including:

Leadership development programme (4-6 days). Leading Change.

Understanding Your Leadership Style.

Emotionally Intelligent Leadership

Conflict and Difficult Conversations

Foundations of Team Leadership. Teaming and Psychological Safety.

Core leadership topics

The most popular leadership topics at NHS Elect are shown below NHS Elect delivers a range of additional topics in order to meet your exact needs

Conflict fundamentals

Participants will learn a framework to help them manage conflict constructively, as well as practical strategies.

Leadership style

Delegates will explore their own leadership style, as well as how to vary it to reflect the requirements of team and task

Resilience

The session provides delegates with an overview of the science, theory and practice of psychological resilience.

Compassion in leadership

Participants will consider what it is to lead with compassion, both for self and others, and the evidence-based benefits.

Coaching skills

Delegates will be introduced to the importance of applying the correct leadership style in relation to task and individual capability.

Leading change

Delegates will learn about commonly used change management theories and practice key techniques.

High-performing teams

The session provides delegates with a clear evidence-based framework for assessing and improving team effectiveness.

Effective negotiation

Participants will develop an understanding of different negotiation stances and learn how to plan effectively.

Navigate

Leadership and Collaboration Platform

Future NHS Collaboration Platform

Delivery Model: Online

Prequisite: Learners/participants are expected to complete the Inclusive Leadership course before any others in the programme

Intended Staff Group: These courses are free (when accessed via the Leadership Academy – see link above) they are designed for all health and care managers and supervisors, and there is no requirement to have an NHS email address to register.

Inclusive Leadership

The first course in the series, which focuses on inclusive and compassionate leadership will help managers and supervisors to develop the skills needed to improve diversity and equality in the health and care sector

Duration: 6 weeks / Weekly time commitment: 3 hours

Psychological Contract

During the second course, participants learn more about human relationships and what makes them successful, the skills needed to create and maintain a psychological contract, and how managers can be inclusive in their leadership Participants will take away key action items that they can implement immediately, as well as effective ways to prevent and recover from psychological contract breaches.

Duration: 5 weeks / Weekly time commitment: 2 hours

Noticing and Challenging Microaggressions

This course focuses on what microaggressions look like, and what participants can do to challenge them in any healthcare facility

Duration: 4 weeks / Weekly time commitment: 2 hours

Effective Allyship

This newly launched course focuses on developing inclusive leadership skills to understand what being an ally is and how allyship can lead to positive culture change.

Duration: 4 weeks / Weekly time commitment: 2 hours

Click here to access all four courses

HPMA London Academy

Delivery Model: Instructor-Led, Online

Intended Staff Group: Existing and Aspiring Leaders, Managers

Objectives:

The London branch of the HPMA runs the London Healthcare People Management Academy as a ‘go-to’ place for the development of HR/OD/workforce practitioners in the NHS in London and surrounding areas. They offer a comprehensive programme of 100 development events each year for 50 NHS organisations, including a proactive approach to talent management for workforce professionals with talent pools and development programmes.

Click here to find out more and sign up

Digital Literacy Skills

Training title

Overview

Delivery Model: E-Learning

Intended Staff Group: All Staff

How to Access: Register Here - Digital Learning Solutions

NHS Digital Learning

Solutions

Duration: Learner’s Pace

Objectives:

This website provides digital learning solutions for educational purposes, offering online courses and resources to enhance learning experiences

Delivery Model: E-Learning

Intended Staff Group: All Staff

How to Access: ESR Enrolment

Duration: Learner’s Pace

Objectives:

Working with Workbooks

Managing Worksheets

Split panes

Adding headers and footers to worksheets

Entering data in the worksheet

Copying, moving and auto-filling data

Defining names for cells and cell ranges

000 Word for the Workplace

Delivery Model: E-Learning

Intended Staff Group: All Staff

How to Access: ESR Enrolment

Duration: Learner’s Pace

Objectives:

Outline a document

Use the Navigation Pane

Add a table of contents

Use bookmarks

Use AutoCorrect

Paragraph formatting

Indent paragraphs

Set tabs

Page formatting

Insert page and section breaks

Share a document

Merge information into a document

Track changes

Delivery Model: E-Learning

Intended Staff Group: All Staff

How to Access: ESR Enrolment

Duration: Learner’s Pace

Objectives:

Create a presentation from an outline

000 PowerPoint for the Workplace

Create a master slide

Arrange objects

Add animation

Insert audio and video content

000 Excel for the Workplace

Using absolute and relative addresses

Inserting and deleting rows, columns and cells

Using pick lists

Sorting data

Filtering data using AutoFilter

Formatting cells

Formatting worksheets

Visualising data with conditional formatting

Understanding charts

Changing the chart layout

Creating and editing simple formulas

Tracing formula precedents and dependents

Using common built in functions

Understanding error messages

PowerBI

Manage slide layout and design

Add slide transitions

Run and view your presentation

Use timings and narration

Creat notes and handouts

Delivery Model: E-Learning

Intended Staff Group: All Staff

How to Access: Click here - PowerBI - Microsoft Learning

Duration: Learner’s Pace

Objectives:

This website is a Microsoft Learning platform that offers training and resources for Power BI, a data visualisation and business intelligence tool.

Digital Literacy Skills

Training title

Overv

Delivery Model: E-Learning

Intended Staff Group: All Staff

How to Access: Click Here - Microsoft

Duration: Learner’s Pace

Objectives:

Quick start.

Intro to Microsoft Teams

Set up and customise your Team Collaborate in teams and channels

Work with posts and messages

Microsoft Teams Training

Start chats and calls.

Manage meetings.

Set up and attend live events

Search and find files and more.

Explore apps and tools.

Manage your activity feed Teams on the go.

Create and manage bookings

Create approvals.

Manage team schedules with Shift

Virtual Appointments

Delivery Model: Instructor-led, Online fees may apply)

Intended Staff Group: All Staff

How to Access: You may apply study team application process More details relevant website: C&I and BEH.

Understanding Modern Gov

Duration: Varies per course

Courses include:

Data analytics.

Data compliance

Facilities and estates.

Policy and project management. Procurement, finance and fraud

Useful infomation

The next few pages contain an NHS abbreviations glossary and useful websites list.

You may find these helpful, so please explore.

If you have any questions about any course or information in this Directory, please contact the Learning and Development Team.

Glossary

In the NHS, we often use acronyms and terminology that might not be familiar to everyone, especially to staff who have joined from other organisations or areas of work.

To help you navigate this language, we have put together a detailed glossary

This glossary contains commonly used acronyms and terms in the world of NHS learning and development.

Camden and Islington

Clinical Staff

Professionals who are directly involved in patient care and treatment within the healthcare setting. This includes doctors, nurses, therapists, and other healthcare practitioners

Competency

The ability, knowledge, skills, and attributes required to perform specific tasks or duties effectively. Competencies are often assessed and developed through training and experience.

Core Skills

AAll Staff – Including Clinical and Non-clinical

Refers to all individuals employed within the organisation, encompassing clinical (medical professionals, nurses, etc.) and non-clinical (administrative, support staff, etc.) groups.

Allied Health Professionals (AHPs)

A collective term for a diverse group of healthcare professionals who are not doctors or nurses. AHPs provide diagnostic, therapeutic, and rehabilitation services, working alongside medical and nursing staff. Examples include physiotherapists, occupational therapists, speech therapists, and radiographers. See full list here.

Apprenticeships

Structured training programmes that combine practical work experience with formal learning. They are designed to help participants develop specific skills and knowledge, often leading to recognised qualifications, and participants work alongside their learning.

Fundamental competencies and abilities that are essential for individuals to perform effectively in their job roles. These skills can vary based on the specific role and may include conflict resolution, communication, problem-solving, teamwork, and IT proficiency.

Corporate Staff

Individuals who work in administrative, managerial, or support roles within an NHS organisation They contribute to the smooth functioning of the organisation but may not be directly involved in patient care.

CPD (Continuing Professional Development)

Ongoing process of acquiring new knowledge, skills, and competencies relevant to an individual's profession or job role It is a commitment to lifelong learning, enabling professionals to stay up to date with developments in their field and enhance their performance.

DDNA (Did Not Attend)

Barnet, Enfield, and Haringey.

DNA refers to a situation where a service user (learner, patient, etc ) misses a scheduled appointment without providing prior notice or cancelling the appointment.

Glossary

Enrolment

The process of registering or signing up for a specific training programme, course, or event Enrolment typically involves providing necessary personal information and fulfilling any prerequisites or conditions.

Electronic Staff Record (ESR)

A digital system or platform used for managing and maintaining employee records, including personal information, employment history, training records, and other relevant data ESR streamlines administrative processes and ensures accurate record-keeping

HHEE (Health Education England)

Health Education England is an organisation responsible for ensuring a skilled healthcare workforce in England It supports the development and education of healthcare professionals, including training and funding initiatives

IInduction

A structured process that introduces new employees to the organisation, its culture, policies, and job-specific information It helps newcomers settle into their roles and become productive members of the team or organisation.

MMandatory Training

Training programmes or courses that are legally or organisationally required for all employees to ensure compliance with regulations, standards, and best practices. Mandatory training often covers topics such as health and safety, equality and diversity, safeguarding, and infection control.

NNon-clinical Staff

Includes individuals who provide support services to the healthcare organisation but are not directly involved in patient care. This may include administrative staff, technicians, and other support roles

NQNs (Newly Qualified Nurses)

Nurses who have recently completed their nursing qualification and are in the early stages of their careers. They often undergo additional support and training during their transition into professional practice.

PPreceptorship

Preceptorship is a structured period of support and guidance provided to newly qualified healthcare professionals, such as nurses and therapists, to help them transition into their roles and build confidence and competence.

PMVA (Prevention and Management of Violence and Aggression)

PMVA is a training program that equips healthcare staff with skills to prevent, manage, and de-escalate situations involving violence or aggression from patients or service users

SSubject Matter Expert (SME)

An individual who possesses extensive knowledge, expertise, and experience in a specific area or subject. SMEs are often consulted or involved in the development and delivery of training programmes to ensure accuracy, relevance, and depth of content.

Statutory Training

Training that is legally required by regulatory bodies, legislation, or government mandates. It includes training related to specific laws, regulations, or policies relevant to the organisation or industry.

Study Funding Panel

The Study Funding Panel or Training Panel is a committee or group within the organisation responsible for reviewing and approving funding requests for staff training and development activities.

TTCPs (Trainee Clinical Psychologists)

TCPs refer to individuals who are undergoing training to become qualified clinical psychologists They are engaged in a structured training programme that includes both theoretical knowledge and practical experience, preparing them to work as competent and compassionate professionals in the field of clinical psychology.

Training Needs Analysis (TNA)

A systematic process of identifying and assessing the training needs of individuals, teams, or the entire organisation TNA involves evaluating existing skills, competencies, and performance gaps to determine the appropriate training interventions and development strategies.

Useful Learning Websites

Website Details

Anna Freud Training

Aston University

Psychiatric Therapeutics

British Association for Counselling and Psychotherapy (BACP)

Care Quality Commission - CQC

Provides training and support for professionals working with children and young people's mental health

HEE

Health and Care

Professions Council (HCPC)

Health Education England - responsible for education and training of the healthcare workforce in England

The regulatory body for various healthcare professions in the UK.

Health Careers NHS Information about various healthcare careers within the NHS

HEE Independent Prescribing

Information about independent prescribing for NHS pharmacists

Career Development Framework - RCOT

A postgraduate certificate course in psychiatric therapeutics.

Khan Academy

A non-profit educational platform providing free, high-quality video tutorials and interactive exercises covering various subjects, including functional skills for students of all ages.

Professional organisation supporting counselling and psychotherapy practitioners.

The independent regulator of health and social care services in England.

The website provides information about the Career Development Framework by the Royal College of Occupational Therapists, offering guidance and resources for occupational therapists to enhance their professional growth and development

CPD

Continuing Professional Development, referring to ongoing learning for professionals in various fields, including healthcare.

CMHP Psych-1

Department of Health and Social Care

EdX.Org

Education and research information for mental health pharmacy professionals.

The UK government department responsible for health and social care policies and services

An online learning platform offering a wide range of courses and educational programs from top universities and institutions across the world

Future Learn

An online platform offering a wide range of courses, including healthcare-related topics.

King’s Fund

A healthcare think tank focusing on policy analysis and development.

Modern Gov

National Career Service Gov UK

National Institute for Health and Care Excellence (NICE)

Provides training and development courses for public sector professionals, including those in healthcare.

A government service providing career information and advice for individuals, including healthcare careers

Provides evidence-based guidance and advice for UK healthcare.

Skills for Health Provides workforce development solutions for the healthcare sector

Tavistock and Portman Training

The British Psychological Society

UK Council for Psychotherapy (UKCP)

UK Nursing and Midwifery Council

UK Royal College of Psychiatry

Offers training in mental health and social care fields.

Professional body for psychologists and psychology practitioners

The professional association for psychotherapists and psychotherapeutic counsellors in the UK.

The regulatory body for nurses and midwives in the UK.

Professional organisation for psychiatrists in the UK YouTube

YouTube can serve as a valuable platform for acquiring various types of knowledge, particularly digital skills, through its diverse range of educational content.

We value your contribution

Dear Colleagues,

We value your input and collaboration in shaping the content of this directory. Your expertise and valuable input will play a pivotal role in our ongoing efforts to refine and enhance our learning offerings.

Please note that the learning directory is refreshed on an annual basis, ensuring that our directory remains up-to-date, relevant, and aligned with the evolving needs of our staff.

Please email to help shape the next version.

Best Wishes, Learning and Development