Exceeding the Need

When you set out to work with a client, you don’t just do the minimum to get by. No, for you, this isn’t just some “completion grade” where getting it done is enough.

You go beyond that to give them the best overall experience you can.

That’s the same way that Ryan Pafford approaches his life and business, too.

As broker/owner with Points West Agency, Ryan gives his all … dedicating himself to exceeding the need for those around him.

“One of the things that I enjoy the most about real estate is the fact that this is a very happy business. Prior to this, I worked in IT, and the only time that you’d get a call in that business was when something was broken and someone was usually upset about it,” Ryan explains.

“With real estate, I think it’s a fun challenge and being a matchmaker to help a client find a house that meets and exceeds their needs. Through that process, I also really enjoy the fact that no two deals are the same.”

An Early Interest

Ryan can trace the roots of his interest in real estate back to when he was just 18 years old. That’s when he read Rich Dad, Poor Dad by Robert Kiyosaki.

“My parents had pressured me to go get a degree. So, I went to college,” Ryan remembers. “I made it through a couple semesters while working part time, but I knew I wanted to invest in real estate rather than a piece of paper.”

Ryan dove into the working world.

Gaining Experience

With humble beginnings, Ryan moved back into his parents’ home and took a full-time job being contracted by Dell Computer, driving a delivery van, getting muchneeded parts to various hospitals for Texas Health Resources. That position led him to a role in the hospital setting, providing desktop support.

Another benefit to moving back home, Ryan met his future wife, Bella, “the girl next door.” The savings of living at his parents’ home while working full time afforded his first opportunity in real estate. “I was still very interested in real estate. Just before getting married, my future wife and I bought a foreclosure and began remodeling it,” Ryan says.

While still in the corporate world, Ryan worked for the economic development arm of the Chamber of Commerce for Irving, transitioning more into a marketing and technology role. Moonlighting his full-time gig, he also began creating some online marketing tools and got into photography for a local real estate firm.

In 2013, Ryan decided to pursue real estate, taking vacation time and night classes to complete the required courses and testing to become a licensed agent.

“Joe Peterson, a friend and real estate mentor, really encouraged me to get into the business,” Ryan says. “After getting licensed, he agreed to be the broker of record, and he, Shawn Callaway, and I partnered and created a new brokerage, Points West Agency.”

After four years of experience and earning his broker license, Ryan bought out Joe and has since continued to build the agency.

Record of Results

Ryan has steadily built a remarkable record of results through time.

Today, Points West Agency has a team of eight other agents in addition to Ryan, with a presence that spans the Metroplex.

“I enjoy managing real estate, not people,” Ryan says. “So rather than creating a bunch of large teams, we’ve focused on quality rather than quantity, really being selective with hiring.”

In keeping lean, Ryan’s been able to focus on practicing real estate, and not just with buyers and sellers. Ryan and his wife personally have flipped several homes, manage their own rental properties and are currently working on their second residential development, a 51-acre wooded property in Aledo, Texas, called Creekside Estates.

In the future, Ryan hopes to marry his passion with automobiles and real estate together and develop a commercial collector car storage facility on the west side of the metroplex.

Treasured Family Time Away from work, Ryan treasures time with his family, including his wife, Bella, and their three children — 8-yearold son Graham, 4-year-old daughter Remington and 10-month-old son Grady.

In their free time, he and his family enjoy time spent together at Possum Kingdom Lake. He is also very interested in cars and loves a good road trip. If fact, earlier this year, he and Bella flew to Salt Lake City to pick up a car and drove 1,800-plus miles through eight national forests and three national parks over a short three-day span. That passion has also led Ryan to help to start a couple of local auto clubs in the area where he enjoys practicing photography.

When it comes to giving back, one of Ryan’s favorite organizations to support is the Aledo Education Foundation, a nonprofit and philanthropic organization governed by a volunteer board of directors made up of business, community, and educational leaders. The AEF supports innovative educational projects and activities that are beyond traditional tax-dollar funding by grants to teacher-led programs that enhance student achievement.

Qualities of a Leader

When you talk with Ryan, it’s easy to see the qualities that have enabled him to build tremendous success for himself, his clients, and the members of his team through time … including integrity, honesty, and genuine care.

“It means a lot to me to have that opportunity to help people reach their goals in homeownership and real estate investing. The thrill of negotiations, marketing, and various parts of the business is exciting, but at the end day, knowing you are helping families make ‘houses homes’ is extremely rewarding,” he emphasizes.

“One of the coolest parts of the business is how much of a cyclical thing it is … with people coming back and working with me multiple times. It’s cool to watch someone else’s growth and be a part of their success through real estate.”

Day-by-day, Ryan dedicates himself to helping those around him achieve more than they thought they could … in turn exceeding the need into the future.