INTRODUCTION

Each module will give you the opportunity to interact with other managers across the organisation, learn new management tools and techniques, as well as the opportunity to transfer these skills into the workplace to help improve performance.

We will support our people to reach their potential, developing their confidence and competence through the solutions we deliver.

The Management Essentials programme has been designed to support existing and aspiring managers to confidently manage teams in delivering high levels of service excellence and performance.

With a new, updated flexible programme for 2023, you can drive your development journey with Management Essentials, choosing the order in which you complete the modules.

We all have busy schedules and to support you to incorporate this programme around the demands of your role and to access the content with ease, the modules have been designed as bitesize, blended learning delivered through a variety of ways including online learning, facilitated workshops and work based activities.