Annual report 2014 eng

Page 23

1. Policy and Business Operation Nonthavej Hospital Public Company Limited lunched its service on September 3, 1981 operating as a Tertiary Care Private Hospital with 208 beds and authorized capital of 160 million baht listed in stock exchange in 1994 provides medical treatment service by specialists in every medical field, with support of teams of experienced medical personnel, fully equipped with modern and effective medical tools and equipment, as well as Wellnes Center, digital X-ray mobile units, provides health check-up services both indoor and outdoor, and provides ambulances to transport patients nationwide. The Company is certified to the follows standards:  Patient’s Food Quality Standard; GMP/HACCP : since 2006  HA (Hospital Accreditation) hospital quality standard : since 2007  Medical Laboratory Quality Standard ( ISO 15189 : 2007) : since 2007  JCI hospital quality standard from Joint Commission International Accreditation (USA) : since 2011  Hospital design provides quality care for patients based on technical foundations and good and continuous development. The Company received Good Practice of Endometriosis recognition for treating Endometriosis patients from the Healthcare Accreditation Institute (Public Organization) : since 2011  Energy Management Quality Standard (ISO 50001:2011) : since 2013

1.1 Vision, Mission, Core Values, and Operational Goal of the company are as follows; Vision Nonthavej is going to be a leading family hospital that focuses on special tertiary care medical treatment according to international standards.

Mission Provide quality, effective, and standard medical service by adhering to morality, ethics, respect for patient’s right and dignity, and continuous development.

Core Values: “CARES” C A R E S

: : : : :

Customer Centric Accountability & Integrity Result-oriented Excellent Teamwork Safety

Focus on customer as the central of the service Focus on responsibility and act morally Focus on achieving operational goal Focus on teamwork and respect and honor others Focus on adhering and complying with safety standard 22


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