NKY Business Journal Winter 2018

Page 1





Health Benefits

Providing Innovative Solutions and Healthier Outcomes for Kentucky Businesses Dan Cahill, Ph.D.

Vice President Market Leader Kentucky

What matters most, each and every day, is helping our clients address one of life’s greatest challenges – obtaining access to quality, affordable health care. HORAN works with employers across Kentucky to minimize costs and improve health. As the landscape continues to shift, HORAN will help Kentucky employers develop strategic plans that address financial concerns, plan design and effective communication with their employees. We are committed to developing innovative solutions that address health care concerns for new clients while continuing to advise our valued clients in Kentucky. For more information about how HORAN can help with your benefits strategies, please contact Dan Cahill, at 859.572.4501 or DanC@horanassoc.com.



Morehead State University students assemble a cube satellite. Full story on page 10.

4 President’s Letter

24 Secret Leadership Elixir

6 Chair’s Letter

26 NKY Designated Gateway to the Kentucky Bourbon Trail

10 Exporting Aerospace 14 Developing a Strong Workforce 16 The Modern Freelancer 18 Providing Hope Through Work 22 Cooking for Hope

28 Around the Chamber Photos 30 Ribbon Cuttings 36 Member Milestones 38 Events

COVER PHOTO: Students inside L’Oréal




By Brent Cooper President and CEO, NKY Chamber of Commerce

AS WE KICK OFF THE NEW YEAR, workforce is a top priority here at your Northern Kentucky Chamber of Commerce, so it is no accident this Business Journal has a workforce theme. The challenge of finding, attracting and retaining qualified workers is one regional businesses are all too familiar with. Workforce issues continue to dominate conversations at Chamber’s of Commerce all around the country, and ours is no exception. Due to the number of challenges impacting workforce, (transportation, community health, education, etc.), we all have to work collaboratively with partners throughout the region to achieve our goals. During my short time in this role, I’ve been encouraged to see regional workforce partners working together enthusiastically on new ideas and initiatives. We have spent countless hours putting together a workforce team that will better align our efforts, and ensure we are achieving our workforce goals.

— Workforce issues continue to dominate conversations at Chamber’s of Commerce all around the country, and ours is no exception.


I’ve received numerous calls and notes saying, “Congratulations!” on the hiring of Leisa Mulcahy as our new Vice President of Workforce. There’s no doubt that her energy, determination, and collaborative approach to solving business challenges, will lead to a lot of success this year!

— With support from businesses and organizations throughout the region, we will continue to see economic growth, and an improved quality of life for all. We are grateful to organizations like L’Oréal and the Kentucky Community and Technical College System for helping lead the way regarding workforce matters by stepping up to be the Workforce title sponsor and presenting sponsor, respectively. With support from businesses and organizations throughout the region, we will continue to see economic growth, and an improved quality of life for all. If you need any help with your workforce issues, or need anything from us here at the NKY Chamber, I hope you won’t hesitate to call or e-mail. NKY



By Rhonda Whitaker Director of Community and Government Relations, Duke Energy Chair, NKY Chamber of Commerce

As many Northern Kentuckians know, our region often sets the bar on collaboration and regionalism.


WE’RE IN THIS TOGETHER. Workforce development, talent pipeline management, talent attraction and retention; these are just a few different ways to define the efforts to address our employers’ needs to attract and retain an educated workforce, and for our local residents to connect to those employment opportunities that will provide them with a sustainable future, and hopefully a rewarding career. And there are a slew of regional organizations working on these efforts. While it can be confusing to understand the niche that each of these organizations fills, after delving into this work over roughly the past five years, via my chamber involvement, I do believe that each workforce partner in this region has a key role to play. Is there duplication of efforts? Perhaps some, but that’s where your Northern Kentucky Chamber of Commerce comes into the picture. The NKY Chamber has been leading discussions over the last few years to determine how best to align workforce activities, set direction and community goals and encourage overall collaboration. And as many Northern Kentuckians know, our region often sets the bar on collaboration and regionalism. You may recall efforts back in the 2013-2014 timeframe when the NKY Chamber, in conjunction with several regional workforce partners, launched the Advanced Manufacturing Workforce Development Coalition (Coalition). The workforce partners involved vowed to align and collaborate on efforts to provide more marketing and outreach pertaining to the solid manufacturing jobs available in our community. This was (and still is) an effort to help fill the talent pipeline for our advanced manufacturing sector. An example of some of the results of this effort includes the “I Made it in NKY” marketing campaign; the development of Gateway’s Enhanced Operator certificate; merging the efforts of the Kentucky Federation

— We realize that we can’t solve our workforce challenges overnight. These efforts will need to continue for years to come to have a true impact. for Advanced Manufacturing Education (KY FAME) into the Coalition’s work; more coordination on school visits, marketing both the Enhanced Operator program and KY FAME’s program — both of which address the top two most in-demand positions in manufacturing; a regional video contest tapping Dream It Do It’s nationally renowned program to educate students, parents and teachers (in both NKY and Southwest Ohio) on how manufacturing has changed over the years with cleaner facilities and much more technology; and a variety of other accomplishments engaging over 25 employers and many dedicated workforce partners, all trying to lay the groundwork to drive more interest in our region’s manufacturing sector which continues to thrive in our Metropolitan Statistical Area (MSA). And in our MSA, as with so many similar regions around the country, we realize that we can’t solve our workforce challenges overnight. These efforts will need to continue for years to come to have a true impact. On that note, and with the momentum that was created with the Coalition, many of us also realized that to ensure that the economic vitality of our region continues to prosper, we really need to focus on all of our high demand sectors with respect to workforce needs. In our region, Partners for a Competitive Workforce (PCW), a strategic initiative of the United Way of Greater Cincinnati, has been doing great work focused on high demand sectors for a number of years.


They were extremely instrumental in our NKY efforts to establish and oversee the work of our Coalition. Several of the partners who were committed to building the Coalition began discussions late this summer on how we might ramp up our NKY efforts to include all of the high demand sectors, where jobs will be needed into the foreseeable future. Those sectors include Advanced Manufacturing, Advanced Logistics, IT, Health Sciences, Financial Services and Construction. (Tri-ED and the NKY Workforce Investment Board concentrate on these sectors all or in part.) The need for a comprehensive workforce effort has also been voiced by Northern Kentucky Tri-County Economic Development Corporation (Tri-ED), our local economic development organization in NKY, who continues to hear on nearly every business retention call, no matter the sector, that workforce is a top priority for companies’ continued success in the region. And again, this is not something unique to our region. Through our connections with the U.S. Chamber of Commerce, it is evident from their Talent Pipeline Management initiative (in which our NKY Chamber has been engaged in the past, and which the Kentucky Chamber of Commerce has also engaged in recent years) that filling the talent pipeline is top of mind in a majority of regions around the U.S. Through the aforementioned discussions that took place in the last few months, the NKY Chamber and several workforce partners will be launching an initiative into the first quarter of 2018 that we’ve termed “NKY Talent Strategy (Cradle to Careers).” Under a structure that does not create a new organization, but rather brings together workforce partners in a collective impact type model, the NKY Chamber will lead this initiative that seeks to align community goals and activities spelled out in a draft work plan. We are in the process of identifying


various other partners who may already be engaged in some identified activities, or who can play an instrumental role, and whose input we also need for this to be successful. We envision an “oversight committee” comprised of key workforce partners that will help set goals and policy direction and will provide overall guidance. We have also identified several positions that can be “loaned” from various partners, who can work with the NKY Chamber to ensure that work plan activities are moving forward and ultimately community goals are being achieved. There are five “pillars” of work that will be the foundation of this effort. They include: Kindergarten Readiness, College and Career Readiness, Adult Career Readiness and Life Long Learning, Talent Retention and Attraction and Employer Policies and Practices. We have identified one to three longterm community goals for each pillar but are still working to refine these, along with the work plan. We hope to have discussions with all identified potential partners completed by the end of January so that we have broad consensus on this work and can truly begin to move this effort forward.

— The NKY Chamber and several workforce partners will be launching an initiative into the first quarter of 2018 that we’ve termed “NKY Talent Strategy (Cradle to Careers).”

organizations to identify what resources we might plug into this work. Ultimately, we hope to create a workforce model that produces real results in supporting our high demand sectors and which might be one more tool in the toolbox for our economic development efforts to attract prospects to this region. We want NKY to stand out in the Commonwealth, and even nationally. We should stand out as a region that other regions use as a benchmark for solving workforce challenges and for developing talent pipeline solutions for many future generations to come. Keep an eye out for an official unveiling of this effort in the coming weeks and of the many workforce partners who are committed to bringing this to fruition. We hope this and the other workforce programming we offer to our members day in and day out will continue to provide great value for all of our members. While this effort focuses on our high demand sectors, keep in mind that many small and medium businesses often benefit from those sectors’ growth. Your NKY Chamber will still be focused on the needs of our many small and medium businesses, which make up the majority of our membership base. This model will help the chamber provide even better workforce connections for all businesses. Ensuring that our entire economy flourishes is why we must all be in this together. NKY

An effort like this takes an inordinate amount of time and discussions to ensure that all partners are included and that everyone can agree upon the right goals and the work to support those goals. We are also having discussions with various state


NKY Chamber is partnering with Humana to help businesses with one of their largest expenses: health insurance. NKY Chamber HealthSolutions is a new health insurance association exclusively for NKY Chamber members with 2+ employees. With HealthSolutions, many NKY Chamber members will see savings between 5-20% on health insurance premiums.*

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Exporting Aerospace By Bill Powell Franchise Consultant FranNet MidAmerica QUICK … WHAT’S THE NUMBER ONE EXPORT OF THE STATE OF KENTUCKY? Most Kentuckians might guess bourbon, coal or horses. However, in 2016, it was aerospace (including aviation) products and services, totaling $10.85 billion. Only the state of Washington, home to half of Boeing’s global workforce, has more. After several years of aerospace industry growth, in 2015 Kentucky had $8.7 billion in aerospace exports, which account for more than 17,500 jobs and $1 billion in wages. In that same year, House Majority Floor Leader Rocky Adkins, from Morehead, passed House Joint Resolution 100, mandating the Kentucky Transportation Cabinet, Cabinet for Economic Development and Kentucky Commission on Military Affairs study the economic impact of the overall aerospace industry in the Commonwealth and then report its findings to the Governor and Legislature, including the pathway forward for continued growth. AEROSPACE THRIVES IN KENTUCKY The resultant “Kentucky Aerospace & Aviation Industry Study” was published in May 2017. D. Stewart Ditto II, 1st Lt., USMC (Ret), the study’s project manager, then became executive director for the Kentucky Aerospace Industry Consortium (KAIC) and project manager for the Kentucky Commission on Military Affairs. The study initially listed 60 companies involved in aerospace, but soon discovered that there were actually more than 600 businesses involved in the aerospace cluster. Some of the larger companies, including Raytheon, Lockheed Martin, GE Aviation, Belcan, BAE and Safran Landing Systems have expanded in Kentucky because of its business-friendly environment. It’s part of a longstanding trend of companies increasingly moving from higher-cost centers to lowercost centers in the Midwest and South, which provide lower energy costs, lower taxes and a more reasonable cost of living. Ditto said small-to-medium sized Kentucky-based aerospace/aviation businesses that make an array of parts for both military and civilian aircraft also excel across the Commonwealth. Those include Covington-based Indy Honeycomb, who makes parts for major aircraft engine manufacturers such as GE, and Walton-based Safran Landing Systems, that manufactures brake disks for commercial and military entities, and over 30 companies who supply Boeing in Charleston, South Carolina. Additionally, many auto parts manufacturers are now making parts for the aerospace/aviation industry.



“Kentucky’s transportation network can move products easily and efficiently by air, rail, road and water to all points globally,” Ditto explained. “The state is home to large logistical operations at the UPS Worldport in Louisville (SDF) and a DHL hub at CVG, and FedEx has large trucking hubs in Kentucky. Additionally, Amazon Prime’s $1.5 billion investment in an air hub at CVG will add to that airport’s capabilities.” IMPLICATIONS FOR EDUCATION AND WORKFORCE Understanding why aerospace companies thrive in Kentucky and then seeking to promote and strengthen those factors is vital, Ditto explained. About 8,000 people (of the 17,500 total) are directly involved in aerospace jobs, whose economic activity in turn generates many additional jobs regionally, noted Ditto. The aerospace products sector component accounts for 41.1 percent of those jobs, with aviation services making up the balance. The majority of these jobs are in Northern Kentucky, Lexington and Louisville. Northern Kentucky experienced job losses in this cluster during the last 10 plus years, but that the trend is now reversed. The total earnings per worker (wages and benefits) in 2016 were $89,647 for aerospace and $81,491 for aviation. A particularly large concentration of current workers are 45 to 64-year-olds, so a significant percentage of them may be aging out of the workforce over the next 10 to15 years. The study benchmarks Kentucky against six states, due in part to their ranking in employment and/or research and development (R&D): Alabama, Arizona, Indiana, Kansas, Ohio and Washington. Kentucky’s competitiveness is a bit of a mixed bag. In Kentucky, 82% of adults have a high school diploma or less, which is lower than the competing states. Although the four-year adjusted cohort graduation rate (the rate at which people complete college in four years) is a favorable 86.5%, the number of post-secondary degrees lags behind most of the competing states—indicating an increased need for emphasis on STEM (Science, Technology, Engineering and Math) careers in the schools. However, Kentucky has the most STEM undergraduate certificates of all competitor states. Kentucky’s apprenticeship programs are robust, but in the middle of the seven-state pack. The U.S. Department of Labor states the average salary of registered apprentices is $15 an hour. “Recruiting for manufacturing careers is a challenge, because many people have misconceptions,” commented Ditto. One is that factories are dark and dirty places. Not true. Today’s manufacturing, especially in aerospace, is clean and high-tech. Another common misconception is that if you don’t go to college, you’re at a disadvantage. Also not true.

Dr. Ben Malphrus, a professor at Morehead State University, stands with their satellite dish which communicates with NASA vehicles and other satellites in space. WINTER 2018 | VOLUME 37 NUMBER 1


Someone who enters a manufacturing environment—perhaps with some trade skills— learns a lot about how things really work and can advance without accumulating massive student debt. We want people to know there are many options and pathways.”

“I want people to see that aerospace is a prime driver of economic growth.” — Stewart Ditto, Executive Director for the Kentucky Aerospace Industry Consortium

TOP AEROSPACE OPPORTUNITIES The study outlines where the grass is, and will be, greener in the aerospace products and aviation services sectors. The top three occupations in the aerospace sector are industrial engineers, aircraft mechanics & service technicians, and team assemblers. Occupations with the most growth potential are industrial engineers and aircraft structure, surfaces, rigging and systems assemblers. In the aviation sector, the top three occupations are aircraft mechanics and service technical, commercial pilots and airfield operations specialists. Occupations with the greatest growth potential are commercial pilots, aircraft mechanics and service technicians, and general and operations managers. While 33 percent of aviation services and 43 percent of aerospace products jobs will require only a high diploma or less, a relatively large percentage of jobs in key occupations that are projected for 2021 will require at least some college, including a postsecondary non-degree certification or a bachelor’s degree. Kentucky’s high schools offer a variety of career pathways in Career and Technical Education (CTE) related to key occupations in the aerospace cluster. Ditto said the study’s key workforce-related recommendations are to establish sector partnerships, expand apprenticeships and partner with community colleges. The state is seeking to retain its graduates in mechanical engineering and industrial engineering. They are also working to encourage more students to enroll in aerospace engineering and related key disciplines. LOOKING FORWARD Ditto is excited about the future of aerospace in Kentucky, but also realistic about the challenges involved. Kentucky has all the pieces needed to continue to grow exponentially, including a good secondary school through post-secondary education system, a large potential workforce, many successes in R&D, a robust supply chain and a very supportive state government. But all of those components need to be more focused and strengthened. The trend lines are up—from 2014 when Kentucky had about $5B in exports. “It’s all about building awareness,” Ditto said. “Awareness of education and career options, awareness among the many medium-to-small sized companies who discover they can work collaboratively to pursue larger opportunities and awareness among companies outside of Kentucky so they see how ideal the state is for aerospace growth.” “I want people to see that aerospace is a prime driver of economic growth,” he concluded. “As technology continues to advance, geography is continuing to shrink because of logistics and the internet. A few technological advances, such as ones being developed in Morehead State University’s space work and through Space Tengo’s microgravity manufacturing processes, could make a quantum difference in the state’s aerospace industry and workforce. Kentucky’s in a ‘perfect storm’ that’s getting bigger as time goes on.” NKY To learn more, visit the study’s link: www.kyaerodefensemap.com

PICTURED: Dr. Malphrus and student in MSU’s anechoic chamber



Women’s Initiative Presents:

2018 Awards Luncheon Tuesday, May 1, 2018 St. Elizabeth Training & Education Center Erlanger, KY Plan to join us as we continue this tradition, now in its fourth decade, of honoring women for blazing trails, opening doors and demonstrating leadership in their homes, their professions or their communities. Sponsored by St. Elizabeth Healthcare and Toyota. Tickets are $40 per person.

Now a cce pt i n g n om in a tio n s ! Nominations must be received by January 31, 2018. Visit www.ownk.org for nomination forms and instructions. Nominees must live, work or volunteer in Northern Kentucky. For questions, email ownk@nkychamber.com

ownk.org NKYChamber.com/OWNK


NaviGo Prepares Next Generation By Jamie Holtzapfel Principal Consultant, Core Consulting Group

From kindergarten through high school, students have a clearly outlined plan. Each grade level details curriculum requirements and learning milestones for young minds. But life after high school isn’t so clear. It presents a variety of opportunities and challenges that often overwhelm students and their families. Thanks to NaviGo, a non-profit that provides coaching and career services, high school students can now find their future less intimidating and more inspiring.

NaviGo College and Career Prep Services was founded in 2011 by Tim Hanner, a former teacher and Kenton County Schools superintendent. The organization’s services are designed to enrich the high school experience, ultimately better preparing students for life beyond twelfth grade. “I noticed too many kids were ‘just doing’ high school,” says Hanner. “The students seemed compliant but not committed to the experience.” NaviGo, a division of Children, Inc., helps fill this void by working with students to identify their passions and connect their interests to real-world applications. To help students uncover their true interests and talents, one-on-one and small group coaching is offered. Both formats pair students with a trained NaviGo coach who uses a customized curriculum to guide the experience. The coaching sessions result in a student’s true discovery of self and an outline of three options for college and/or career.

Photo provided by NaviGo




Alaria Long, Holmes High School “NaviGo has impacted my life by giving the me the confidence I need to accomplish my future aspirations. NaviGo has also inspired me to go on college visits and start applications early for universities and scholarships.”

Bryan Padilla, Conner High School “NaviGo gave me the mentors and assets I needed to grow tremendously as a high school student, but even that is a huge understatement to its importance in my life regarding my personal development and accomplishments.”

Nick Arlinghaus, Cooper High School “Thanks to my NaviGo coaches, I’m confident I’ll make it into UC’s computer science program. I’ve also made many vital professional connections through them that will no doubt come back to help me later in my professional career.”

NaviGo students at St. Elizabeth Training and Education Center (SETEC)

Coaching is also replicated in a business setting through the NaviGo Scholars program. “Students are starving for real-world experiences,” says Hanner. “The scholars program works to pair students and businesses based on interests and skills.” This unique setting takes a traditional career day to a whole new level. It allows high school students to explore potential careers through hands-on experiences. It also allows businesses to hand-pick possible future employees and guide them from an early age. NaviGo has embraced a career coaching opportunity in its own office. The organization has a paid intern from Cooper High School who manages the organization’s IT. To realize the true impact of NaviGo’s services, just ask a student. Dylan Gaines, a senior at Ryle High School, has taken advantage of coaching services and the NaviGo Scholars program. Coaching services helped bump his ACT score from a 25 to a 31, and unveiled his true passion for graphic design. The scholars program, which presented opportunities to work with Duke Energy and NKY MakerSpace, enabled Dylan to examine his own career path. He believes the presented opportunities for exploration is what makes NaviGo stand out from other services. “When I first saw NaviGo’s slogan to ‘empower students for life’ I thought it was just some line to draw you in,” says Gaines. “I was wrong. I have been given opportunities that have drastically changed my life. “ Ongoing student and business engagement serve as supporting pillars for NaviGo’s success. A student board of directors meets regularly to advise NaviGo staff and provide student insight. The student board is currently working on a plan to make NaviGo’s services available to any committed student. Additionally, business engagement clearly enhances student learning and empowers our community’s young minds for future success. If your business has workforce needs, or you have employees who are interested in sharing their passion with students, consider working with NaviGo. NKY

Learn more about this organization and how you can help empower students for life by visiting www.navigoprep.com.




The Modern Freelancer By Rachel Folz Director of Digital Marketing, Cerkl

Communication Strategist Natalie Hastings’ favorite office set up is a couch, a computer, and a 70-pound rescue dog at her side. After more than a decade in PR and Marketing in the greater Cincinnati region, she decided to strike out on her own, seeking flexibility for her family. Natalie is brought in by businesses of all sizes to help them refine their media and public relation strategies. She’s one of the 55 million Americans who make up the freelance economy. The world of work is changing for employers and employees alike. Employers are seeking an always-evolving skill set that’s nearly impossible to hire for and employees are seeking more variety and scheduling flexibility. Enter the Gig Economy and the freelancers who make it possible. When you think of gigs, musicians might come to mind but that’s a small part of the picture. The US Bureau of Labor Statistics says gig workers are most commonly found in IT, construction, communications, transportation and yes, the arts. Thanks to widespread wi-fi, simplified website creation, and smart software solutions there’s never been a better time to strike out on your own.

Even though hiring a freelancer doesn’t have the long-term implications of a full hire, you will want to ask a few questions to be sure the person is the right fit for your organization’s needs. Natalie suggests that you ask a few questions beyond the project specific ones to avoid headaches down the road. What are your rates? Do you do the work yourself or do you subcontract some of it? Do you enjoy your work? - If they don’t have a good answer, run.

MANAGING RELATIONSHIPS If you want your freelance relationship to be a success, Natalie says it’s good to start by identifying your overall objective. “‘Sending out a press release’ or ‘Getting some media’ is not an objective,” Natalie warns. “An objective might be increasing awareness to a certain market.” Although having freelancers FINDING A FREELANCER will help lighten your workload, it may take some of your time As a business leader, there are many times you might find to get your contractor set up with the access they need to yourself in need of expertise you simply don’t have in-house and freelancers are a great option. Finding the right freelancer be successful. “Make sure you have the time to commit to onboarding them and introducing them to the right people on is going to take a bit of detective work. Natalie suggests your team,” Natalie advises. “You need to set aside your time activating your network and asking around, “My best clients or someone else’s on your team to truly be in a relationship are through word-of-mouth referrals where we know someone in common. I would also consider using the LinkedIn ProFinder with them and to provide feedback and direction.” search, and just straight LinkedIn. ” She says that local professional organizations like the Public Relations Society of For Natalie, the last three years have been challenging in the America and the Northern Kentucky Chamber are great places best possible way, “My favorite parts are getting to work with to list your gig. many different types of people and clients. I only work with nice, likable people with whom I can find a common ground on our working styles. Life is too short.” NKY






Providing Hope Through Employment By Emily Gresham Wherle Public Information Administrator, Northern Kentucky Health Department

A growing group of Northern Kentuckians are entering the job market, with a variety of skills and a newfound motivation to have stable, meaningful employment. While the exact number of people in this potential pool of future employees is unknown, some estimate that it could be up to 10,000 strong—and growing every month. While the future is promising for these employees, the choices that they’ve made in the past can sometimes hinder their opportunities for jobs: They are recovering from substance abuse. Jim Beiting, the CEO of Transitions, Inc., a Covington-based substance abuse treatment provider, said that employment is crucial to the recovery process. “Having a job is so powerful,” Beiting said. “It does so much for a person’s self and self esteem. Many people in recovery from addiction have lived on the fringes of society for so long. Having a job that they like and feel good about, and making contributions to society can do a lot to further the recovery process.” Stable employment can also help individuals rebuild other aspects of their life, Beiting noted, including housing and custody of children. People in recovery from substance abuse disorders also have characteristics that may be desirable for employers. Beiting said many have a new found sense of humility, gratitude and honesty. They come to new opportunities with an open mind, and are willing to listen and learn. Although Beiting touts the benefits of employing individuals in recovery, he doesn’t discount that there are challenges to working with this population. One of the largest barriers being that many people with histories of substance abuse also have criminal records. Beiting encourages employers to look at their hiring policies around criminal records, and see if it’s possible to modify policies to allow the company to hire someone in recovery. Employers of individuals in recovery may also want to look at how they handle drug screening. Regular screening PAGE 18

for substance use can help to ensure a safe work environment, while motivating individuals in recovery to continue to maintain sobriety, Beiting said. Employee assistance programs (EAP) may also provide the means through which employers can offer support. Counseling and other services offered through EAP can be of benefit to employees in long-term recovery. Beiting also said that flexibility may be necessary, particularly for those who are early in the recovery process and may have just re-entered the job market. An employee may need to shift schedules to attend treatment programs or court dates. Employers may also have to look at their company’s culture and how it can support a healthy, substance-free lifestyle. For example, Beiting said that a culture where employees regularly go out for happy hour drinks together could be difficult from a recovering alcoholic to fit into. Lastly, Beiting noted that employers must always keep their eyes open, both for signs of relapse in employees who are in recovery and for signs of substance abuse in employees for whom a substance abuse problem was not previously known. The first, and often biggest, indicator of abuse may be attendance problems, he said. If your company is interested in exploring ways to support and employ individuals in recovery, local substance abuse treatment providers may be a good resource. Both Transitions and the Brighton Center have vocational counselors who help facilitate connections to employment. For more information, contact Terra Heitzman at Transitions at (859) 392-3305 or Snezana Tenhundfeld at the Brighton Center at 859-491-8303, Ext 5491. NKY


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Center Table: Beyond Catering By Kelly Rose Director of Marketing and Development Welcome House of Northern Kentucky



CENTER TABLE CATERING, ONE OF THE MANY FANTASTIC programs Brighton Center has to offer, brings to light the importance of getting recovering female addicts transitioned back into the workforce by teaching them the valuable lessons of working with others, working for the community, and working to gain a better life. Randolph Smith, Food Services Manager at Center Table Catering, had no idea what he was getting into four years ago when he started at Brighton Center’s Recovery Center located in Florence. Coming from the Children’s Home of Northern Kentucky, he had no former experience working with adult women in recovery, as well as working for a social enterprise. “I had no idea that this would be the perfect job for me,” explains Smith. “I knew people would have questions like ‘what does having people addicted to drugs in a kitchen look like?’, ‘Will it be clean?’ and so many other questions. However, when I started working with the ladies in the recovery program I realized that there are just so many misconceptions about addiction and what people who are addicted to drugs look like.” Smith goes onto explain that anyone could become addicted to drugs, your mom, your sister, your daughter, and its programs like Center Table Catering that can help exponentially in the recovery process. According to the website, “Center Table, Catering with a Purpose, is a social enterprise catering company that uses fresh, house-grown, seasonal ingredients to create delicious food for all occasions from backyard barbeques to business lunches and elegant celebrations. Profits from Center Table support recovery efforts and culinary arts training programs for women with addiction. When you hire Center Table, you delight your guests with exceptional food and service while helping transform lives.” On any given day, Smith could be working with 120 ladies who are either learning to navigate a kitchen, something that they probably never knew how to do, or working with women who are part of Center Table. “The goal is to really get everyone comfortable in the kitchen and teach valuable life skills that they might not have previously had,” says Smith. “Some of the ladies have only cooked meals in a microwave, but now they can plan a meal, understand recipes, shop for ingredients, and cook everything from scratch. It’s pretty amazing to see the progress.” The culinary training curriculum provides a full understanding of the food service industry, is designed for hands-on training, and includes food preparation and classroom participation totaling 34 hours a week for 6 – 10 weeks. “There is such a high demand for good, quality people to work in the food service industry, and we try to instill that work ethic into all of the women who work in our kitchen,” explains Smith. “We want these women to find great jobs that highlight their skill set.” Randolph Nolan Bodkin, Head Chef and Catering Specialist, works directly with the women who participate in Center Table. At the recovery center there is a fully functioning commercial kitchen and, according to both Bodkin and Smith, they take a lot of pride that the NKY Health Department has called them one of WINTER 2018 | VOLUME 37 NUMBER 1

Center Table Crew

the cleanest kitchens in northern Kentucky. “The women who work through this program, learn every aspect of running a kitchen, it’s not just about the cooking, it’s about making sure everything is done to a superior standard in order to best serve our customers,” details Smith. “To watch someone who had no self-esteem or any self-worth complete a task and have an end result where they can see someone enjoying what they made is worth every ounce of energy we put into this catering business.” When asked how the community can help the ladies in recovery, Smith has one answer—hire Center Table for your catering needs! Voted second best catering in the Best of NKY, Smith has all the confidence in the world that once you taste the food it won’t matter who made it, that’s how good it is. However, the delicious food goes deeper than just hiring a catering company, you are promoting hope and stability to some of the most vulnerable in our community. “My dream is to rehire ladies that work this program. Some of the women leave the program and intern at Brighton Center where they are essentially in an extended recovery—which means they are held to a very high standard. We hope that throughout their entire time in the program we are teaching valuable workforce experiences,” says Smith. “But if they choose to move on, we ultimately support that by assisting with building their resumes and providing a reference, which are things that these women have probably never had.” Smith thinks that our society still has a long way to go when it comes to understanding addiction and the faces of addiction, but he is hopeful that programs like Center Table Catering provide a glimpse into how a community can support the wellbeing and recovery of so many. NKY Visit www.centertable.com to learn more about Center Table and to order for your next big event. PAGE 23


Secret Leadership Elixir An Interview with Dr. Debra Clary By Blanche Gaynor Writing Enhancement Services

Every year leaders are faced with finding the right message or tactic to excite their executive team and incite a quiet but determined renewal of spirit, commitment and hope. Dr. Debra Clary (Dr. Deb), Humana, Inc.’s Leadership Institute Corporate Director, identifies hope as an important leadership characteristic. She declares that “Hope” is actually a “Secret Leadership Elixir.” Many subscribe to the premise that leadership effectiveness is grounded in attitude. Hope, according to Dr. Deb, is an optimistic attitude based on an expectation of positive outcomes… Dr. Deb has a unique approach to leading with hope which affects, ultimately, both our professional and personal lives.



What are three key points for your leadership elixir? Stress, disappointment and uncertainty are no match for the inner strength of hope. In order to be inspiring, you must first be in its presence. Hope can be learned. What does hope mean to you? Hope is an optimistic attitude based on an expectation of positive outcomes. What are top characteristics of unhappy people and top characteristics of happy people? You know someone is unhappy when you hear them gossip, judge, be negative and above all, blame others when things go wrong. It’s always someone else’s fault (and they need control, just had to say that). Happy people are secure, confident, encouraging and hopeful. Their outlook is optimistic and realistic. Which of these two would you most like to invite to dinner? What support systems do you have? I have a board of directors that I call on when I need guidance or encouragement. And, I am a board member for other women who need guidance and encouragement. What is the most challenging situation you had to deal with and how did you turn that into something that helped you grow professionally? I found myself in a situation where my new boss simply didn’t like me. At every turn she undermined my decisions, embarrassed me in front of my colleagues and demanded to know where I was at all times. Seems unbelievable at a professional level, but indeed, it was true as I verified it with some of our closest colleagues. You know the line, “Is it just me or does she not like me?” They responded, “She doesn’t like you.” As I saw it, I had three choices. One, I could leave the company; two, I could find a new role within the company; or three, I could find a way to turn the situation around. Since I like a challenge, I decided on option three and truth be told, I couldn’t bear the thought of not being liked. A friend recommended a book called “The Game of Life and How to Play It” by Florence Scovel Shinn written in 1889. The book provides ideas and concepts on how to get in position to win regardless of what’s happening around you. It is about ascertaining what people need from you and giving them that, which is required to build a positive relationship. With these tools in hand, I asked myself, “what does she need from me most?” The answer was control.


So, I proactively gave her control. I started copying her on every email, including her in every meeting and shared my calendar ahead of her asking for it. If I was leaving the office early, I sent her a note letting her know she could reach me on my cell. It was exhausting at first, but then it became a game. A game to get in position to win. Over time she learned to trust and support me. We turned the relationship into a productive and positive one where both of us could win. Hopefully, I never have to live through that again, but if I do, I have the right tools. What has been a meaningful mentor/mentee relationship? Why? In general, there are four relationships that one needs in their life at all times; think of them as your board of directors: • A Vision Caster is someone who will stretch your vision. They will help you think bigger than you would on your own. As Henrietta Mears said, “There is no magic in small plans.” • A Soul Sharpener is a person who feeds your soul and lifts you up. They believe in you. This is the person that says, “You can do it,” or “You’ve got this.” They are your major encourager. • A Mentor is someone who you admire and has already mastered something that you have your sights on to achieve. Mentors are willing to help you along your journey. I once had a mentor say to me, “I’m with you win, lose or draw.” I never forgot it. • A Heart Healer is someone who ‘gets you’ at your core— they understand you and love you unconditionally. For them, you are the most amazing person on the planet. I contribute my success to the wonderful relationships that were created along my career path – these relationships provided the needed speed, trajectory and lift to advance my aspirations. What are things you do every day for yourself and for others? Look for opportunities to be a Vision Caster, a Soul Sharpener, a Mentor or Heart Healer for someone else. A small encouragement, recognition of someone’s work or an appreciation note can have a significant impact on someone’s day. Leadership occurs in moments. Small things matter. NKY

Annual Breakfast Wednesday, January 24, 2018 7:00am - 9:30 a.m.




NKY Designated Gateway to the KY Bourbon Trail Staff Contribution

“This charming, thriving region showcases an exceptional mix of Bourbon history and urban innovation.” — Adam Johnson Senior Director of the Kentucky Distillers’ Association’s KBT™ Experience



THE DYNAMIC NORTHERN KENTUCKY REGION, HOME TO many unique attractions and accommodations, is the newest official gateway to the world-famous Kentucky Bourbon Trail® adventures, the Kentucky Distillers’ Association recently announced . Adam Johnson, Senior Director of the KDA’s KBT™ experiences, said Northern Kentucky is home to five burgeoning craft distilleries and a major corridor for thousands of Bourbon visitors looking to sample the state’s signature spirit. “This charming, thriving region showcases an exceptional mix of Bourbon history and urban innovation,” Johnson said. “This partnership is a great way to capture the energy this region is generating not only in new distilleries but in bars, restaurants and events.” The area already boasts three stops on the Kentucky Bourbon Trail Craft Tour® -- New Riff Distilling in Newport; Boone County Distilling near Independence; and Old Pogue Distillery in Maysville – as well as Second Sight Distillery in Ludlow and Neeley Family Distillery in Sparta. In addition, the region features many popular venues including Newport on Levee, a vibrant waterfront dining and entertainment district, and Riverfront Commons, an 11.5-mile biking & walking trail that links all of the region’s river cities. “We are delighted and honored to be included as an Official Gateway to the Kentucky Bourbon Trail®,” said Julie Kirkpatrick, Vice President of Sales and Marketing for meetNKY in Northern Kentucky. “The entire Northern Kentucky region celebrates the designation and looks forward to introducing even more visitors to their first taste of the Commonwealth’s unbridled spirit,” she said. As an official “Gateway” sponsor, the region will receive prominent placement on the KBT™ website (www. kybourbontrail.com) and marketing materials, including recommended itineraries, signage and more. Louisville also is a “Gateway” level sponsor of the KBT™. Kirkpatrick said that with the area’s access at CVG International Airport, I-75 and I-71, many more visitors can engage in Kentucky’s own brand of hospitality and spirits as well as enjoy a unique Northern Kentucky experience. And, with new Wow Airlines international air service starting at CVG International Airport in 2018, Northern Kentucky will be a gateway for more European visitors to experience Kentucky Bourbon. For more information about Northern Kentucky, go to www. meetNKY.com. Kentucky Bourbon is one of the Commonwealth’s most historic and treasured industries, a booming $8.5 billion economic engine that generates as many as 17,500 jobs with an annual payroll topping $800 million, and pours $825 million into tax coffers each year.

In addition, the industry is in the middle of a $1.2 billion building boom, from innovative new tourism centers to expanded production facilities, all to meet the growing global thirst for Kentucky Bourbon. There are now 39 companies operating 52 distilleries in the Commonwealth making 6.8 million barrels of aging Bourbon – all modern records. Distillers also paid a record $19.2 million this year in barrel taxes that fund critical local programs such as education, public safety and health. The KDA’s famous Kentucky Bourbon Trail® and Kentucky Bourbon Trail Craft Tour® also made history last year, with tourists making a record one million stops at 20 participating distilleries. Attendance has skyrocketed by 300 percent in the last 10 years. KDA President Eric Gregory applauded Northern Kentucky’s longstanding support and said the new gateway designation will provide a warm and hospitable welcome to guests entering the Commonwealth. Gregory noted the area hosts more than six million visitors a year at CVG International Airport and more than 70 million vehicles cross the Ohio River annually. “Bourbon tourism is sure to rise thanks to the united efforts of the KDA and our partners in Northern Kentucky,” he said. “We’re proud to welcome our Northern Kentucky friends as an official sponsor and gateway to the KDA’s Kentucky Bourbon Trail tours, and we look forward to promoting their many amenities to Bourbon lovers around the world.” Visit www.kybourbon.com and www.kybourbontrail.com to learn more. NKY









PICTURED: Old Kentucky Bourbon Bar WINTER 2018 | VOLUME 37 NUMBER 1














COMFORT SUITES FLORENCE 5905 Merchants Street | Florence, KY 41042 | (859) 488-1708 | choicehotels.com PICTURED: Corbin Masters, Superintendent of Winesburg Builders; Andy Kelly, Receptions-NKY Chamber Ambassador; Jon Engelhard, Guardian Savings Bank-NKY Chamber Ambassador; Brad Grose, Presient of Winesburg Builders; Asha Narsinghani; Vijay Narsinghani; Steve Kleineckt, Director of Franchise Sales for Choice Hotels; Charlie Kenner, Boone County Commissioner; Bill Fensterer, Capital Access Corporation; Ravi Narsinghani, Comfort Suites Florence; Bob Watson, Community Trust Bank; Ricky Narsinghani, Comfort Suites Florence; Diane Whalen, City of Florence-Mayor; John McDermond, City of FlorencePolice Chief; Lynn Abeln, NKY Chamber; Walt Ramey, Huff Realty; Scarlet-Rae Marshall, Hampton Inn & Suites NewportNKY Chamber Ambassador

CINCINNATI AIRPORT MARRIOTT 2395 Progress Drive| Hebron, KY 41048 | (859) 586-0166 | cincinnatiairportmarriott.com

PICTURED: Connie Flynn, Erigo/NKY Chamber Ambassador; Jon Engelhard, Guardian Savings Bank-NKY Chamber Ambassador; Lorraine Sanz, Cincinnati Airport Marriot, General Manager; Ellen Barnett, L&N Federal Credit Union/ Sponsor; and many members of the Cincinnati Airport Marriott team. .

SWEET SERENITY MASSAGE & SALT THERAPY 9910c Berberich Dr. | Florence, KY 41042 | (859) 371-7258 | sweetserenitysalt.com PICTURED: Dan Hammons, Shared Wellness/NKY Chamber Ambassador; Annette Oldiges, L&N Federal Credit Union/Sponsor; Gary Moore, Boone County Judge Executive; Jennifer Schack; Bob Hasekoester; Fran Hasekoester, Sweet Serenity Owner; Alicia Hasekoester, office manager; Brooke Alexander, receptionist; Brent Cooper, NKY Chamber President; Kim ArrasmithBradley, Arrasmith Promotions/NKY Chamber Ambassador.




SHERWIN WILLIAMS 2412 Sarah Lane| Crescent Springs, KY 41017 | (859) 331-0108 | sherwinwilliams.com

PICTURED: Jon Engelhard, Guardian Savings Bank-NKY Chamber Ambassador; Brent Cooper, NKY Chamber President; David Schank, David L. Schank Companies; Ross Deremer, Sherwin Williams; Cesar Aquino, Sherwin Williams; Samanth Strotman, Sherwin Williams; Brian Daugherty; Sherwin Williams; Scott Neuen, Sherwin Williams; Amy Beck, Citizens Deposit BankNKY Chamber; Valerie Johnson, L&N Credit Union-Ribbon Cutting Sponsor.

HEALTH CONNECTIONS DIRECT PRIMARY CARE, PLLC 527 Centre View Blvd | Crestview Hills, KY 41017 | (859) 905-0707 | healthconnectionsdpc.com

PICTURED: Jimmy Beatrice, Business Benefits/NKY Chamber Ambassador; Dr. Cynthia Villacis, Owner/Family Physician; Richard Fencl; Carol Fencl; Mauricio Villacis; Paul Meier, Crestview Hills Mayor; Gene Kirchner, NKY Chamber Senior VP & COO. .

ST. ELIZABETH PHYSICIANS JOURNEY RECOVERY CENTER 531 Centre View Blvd | Crestview Hills, KY 41017 | (859) 757-0717 | stelizabethphysicians.com PICTURED: Garren Colvin, St. Elizabeth Healthcare; Dr. Teresa Koeller, St. Elizabeth Physicians; Kim Moser, Kentucky State Representative; Dr. Bob Pritchard, St. Elizabeth Physicians; Dr. Dan Cole, St. Elizabeth Physicians; Brent Cooper, NKY Chamber President




SILVERLAKE “THE FAMILY PLACE” 301 Kenton Lands Rd. | Erlanger, KY 41018 | (859) 426-7777 | silverlakefamily.com PICTURED: Camille DeVita-Membership Director, Tim Geraci-Executive Director, Tony Huser-Owner of B.L. Spille Construction, Tyson Hermes-Mayor of the City of Erlanger, Matthew J. KremerChief Administrative Officer of the City of Erlanger, Gene Kirchner, Senior Vice President & COO for the NKY Chamber, and Chris Derry-Co-Managing Member of Silverlake

ARLINGHAUS HEATING & AIR 40 Cave Run Drive | Erlanger, KY 41017 | (859) 212-3198 | arlinghausair.com PICTURED: Amy McCabe, L&N Credit Union-Ribbon Cutting Sponsor; Shelly Funke Frommeyer, Waddell & Reed; Sherry Ems, USO of Central and Southern Ohio-NKY Chamber Ambassador; Amy Beck, Citizens Deposit Bank-NKY Chamber; Heather Arlinghaus, Arlinghaus Heating & Air Conditioning; Brian Arlinghaus, Arlinghaus Heating & Air Conditioning; Tyson Hermes-Mayor of the City of Erlanger; Madalyn Laber, Arlinghaus Heating & Air Conditioning; Vicki Kyle, City of Erlanger-Council; Matthew Kremer, City of Erlanger-City Administrator; David Hahn, City of Erlanger-Economic Development; Lynn Abeln, NKY Chamber; Kim ArrasmithBradley, Arrasmith Promotions/NKY Chamber Ambassador; Tom Reusch, Kerry Nissan/NKY Chamber Ambassador and team members of Arlinghaus Heating & Air Conditioning

CRACKER BARREL – COLD SPRING 4210 Alexandria Pike | Cold Spring, KY 41076 | (859) 441-0709 | crackerbarrel.com

PICTURED: Amy McCabe, L&N Credit Union-Ribbon Cutting Sponsor; Jon Engelhard, Guardian Savings Bank-NKY Chamber Ambassador; Brent Cooper, NKY Chamber President; David Penque, Mayor-City of Cold Spring; Alex Dunigan, Cracker Barrel General Manager; Curt Blondheim, Cracker Barrel District Manager; Kim Arrasmith-Bradley, Arrasmith Promotions/NKY Chamber Ambassador; Wilma and Ray Yoder; Bridgette Sorrell, Administrator, DAV Charitable Service Trust; Robin Sweeney, City Clerk, City of Cold Spring




THRIVEOLOGY 981 Midway Dr. | Alexandria, KY 41001 | (859) 635-2200 | thriveology.us PICTURED: Tom Reusch, Kerry Nissan/NKY Chamber Ambassador; Sharon Kuntz, Thriveology Fitness Coach; Jerry Scarlato, Thriveology President; Treves Janszen, Thriveology Lifestyle Mentor; Kate Scarlato, Thriveology; Hillary Duvall, Thriveology Fitness Coach; Dan Hammons, Shared Wellness/NKY Chamber Ambassador. Kneeling-Brent Cooper, NKY Chamber President.

FULL THROTTLE INDOOR KARTING 24 Spiral Dr. | Florence, KY 41042 | (859) 371-5278 | gofullthrottle.com PICTURED: Scott Stewart, Dwyer Insurance/NKY Chamber Ambassador; Watson Jones, CK Ash Insurance/NKY Chamber Ambassador; Jeff Loy, PEI/NKY Chamber Ambassador; Gary Moore, Boone County Judge Executive; Chris Stephens, Full Throttle; Joe O’Gorman, Full Throttle; Aaron Banfield, Full Throttle; Brent Cooper, NKY Chamber President; Lance Angle, ATech Training; Jimmy Beatrice, Business Benefits/NKY Chamber Ambassador; Ellen Barnett, L&N Federal Credit Union/ Sponsor.

CHICK-FIL-A HOUSTON ROAD 4980 Houston Rd. | Florence, KY 41042 | (859) 594-4800 | chick-fil-a.com/houstonroad

PICTURED: Ellen Barnett, L&N Federal Credit Union/Sponsor; Dustin DiChiara, Chick-fil-A Mall Rd; Connie Flynn, Erigo/NKY Chamber Ambassador; Gary Moore, Boone County Judge Executive; Jeff Snider, Chick-fil-A; Cathy Snider, Owner/ Operator Chick-fil-A; Gene Kirchner, NKY Chamber Senior VP & COO; Amy Beck, Citizens Deposit Bank/NKY Chamber Ambassador; David Wright, GBS Pastor; Jeanette Wright.



RIBBON CUTTINGS PETLAND 7901 Mall Rd. | Florence, KY 41042 | (859) 888-1657 | petlandflorence.com PICTURED: Gene Kirchner, NKY Chamber Senior VP & COO; Roxanne Crowe, Petland District Manager; JR Badger, Director of Operations; Liza Parrott, General Manager; Chrissy Downs, Store Operational Team Finance Support; JR Schneider, Allied Financial/NKY Chamber Ambassador.

BOONE COUNTY HISTORIC COURT HOUSE 2988 Washington St. | Burlington, KY | (859) 448-2902 | boonecountyky.org PICTURED: Senator John Schickel; Missy Rittinger, Boone County Coroner; Mayor Larry Solomon, City of Union; Linda Tally Smith, Commonwealth Attorney; Jeffrey Smith, District Court Judge; Dianne Murray, District/Circuit Court Clerk; Addia Wuchner, State Representative; Charles Kenner, Boone County Commissioner; Cathy H. Flaig, Boone County Commissioner; Judge/Executive Gary W. Moore; Robert Neace, Boone County Attorney; Jeffrey S. Earlywine, County Administrator; Judge J.R. Schrand, Boone Circuit Court; Matthew Webster, Assistant County Administrator; Judge Richard A. Brueggemann, Boone Circuit Court

THE POINT ARC – THE ELSA SULE HOME 1717 Monticello Dr. | Ft. Wright, KY 41017 | (859) 491-9191 | thepointarc.org PICTURED: Scott Stewart, Dwyer Insurance/NKY Chamber Ambassador; Jerry Bailer, CPA; Crystal Hoefinghoff; Dr. Joe Bravo; Bette Bravo; Judge Patricia Summe; Andy Cusher, DPM; Jordan Klette-Cusher; Ruth Klette, Trustee; Frank Hicks; Dick Murgatroyd; John Gable, MD; Amy Beck, Citizens Deposit Bank/NKY Chamber Ambassador


We want to help you promote and celebrate your ribbon cutting ceremony for your new facility, expansion, anniversary celebration or open house! We’ll bring our trademark giant blue scissors, a group of Chamber ambassadors and a camera to capture the excitement of your special day. Call Lynn Abeln at (859) 578-6390 to schedule your FREE ribbon cutting today! Ribbon Cuttings Sponsored by:



Women’s Initiative Sponsored by:

Annual Breakfast Wednesday, January 24, 2018 7:00am - 9:30 a.m. Northern Kentucky Convention Center Cost is $50 members, $75 future members Dr. Debra Clary, this year’s keynote speaker, works with leaders who want to improve their impact and contribution. She draws on her corporate experience to inspire others striving to live with purpose. NKYChamber.com/WIAnnualBreakfast


8th Annual

Supply Chain Forum

“Transformation in Supply Chain” University of Kentucky Gatton College of Business and Economics

Don and Cathy Jacobs Executive Education Center

February 22, 2018 1:00-5:30 pm

(reception to follow)

Woodford Reserve Club at Kroger Field Lexington, Ky.

Register Now


Featuring leading supply chain executive speakers from:

Caterpillar, Toyota, Monsanto and Perfetti van Melle


The story of L’ORÉAL began over 100 years ago when Eugene Schueller, a young Parisian chemist with an entrepreneurial spirit formulated, manufactured and sold the first hair dye to local hairdressers. Over the course of time, L’Oréal has reinvented itself to stay on the forefront of innovation - adapting to meet the changing needs of our consumers, including how we manufacture our products. L’Oréal’s 42 manufacturing plants worldwide are specialized by technology and positioned close to markets for efficiency. All facilities have a commitment to sustainable production and innovative technologies. L’Oréal’s Florence plant, located in Northern Kentucky, manufactures hair care products for brands including L’Oréal Paris, Garnier, Redken, Matrix, Biolage and Pureology. The 685,984 square foot facility features 18 processing vessels, 28 packing lines, 15 automated guided vehichles, and a wall-to-wall system that integrates component suppliers into our facility, reducing production time, costs and environmental impacts. Florence Manufacturing is leading the way for commercial renewable energies in Kentucky. In support of our global sustainability strategy Sharing Beauty with All, Florence will house the largest commercial solar array in the state with the installation of approximately 5,000 solar panels. The array is projected to cut CO2 emissions in Kentucky by approximately 1,195 metric tons per year. We continually seek out community sustainability partners


to share best practices and exchange ideas and are pleased to have developed local partnerships with the Cincinnati Zoo, the Greater Cincinnati Earth Day Coalition and the Green Umbrella. Florence manufacturing has also taken the collective approach in support of workforce initiatives. We have joined forces with the Northern Kentucky chapter of the Kentucky Federation for Advanced Manufacturing Education Inc. (KY FAME) , collaborating with neighboring companies and educators to build a pipeline of technical talent in our region. In addition to our commitment to sustainability and workforce initiatives, the 300 employees of Florence manufacturing rally behind the L’Oreal philanthropic mission. It has become a part of our DNA. Through our work in the Northern Kentucky community, we strive to make a difference by finding ways to promote the health and well-being of others and assist those in need or underserved in the community. Among the many philanthropic initiatives, Volunteer Day is our largest event. On this day, all operations cease to provide an opportunity for L’Oréal employees across the globe to participate. Our people are a powerful source of a positive change worldwide leading landscaping activities, renovating community and housing centers, collecting clothes and food, up-skilling generations, helping people with disabilities and bringing positive vibes to underprivileged kids. The real Beauty for all our employees is being aware of another’s needs and doing something positive about it. NKY



Trey Grayson, former president and CEO of the Northern Kentucky Chamber of Commerce, has joined FROST BROWN TODD (FBT) and the firm’s government relations subsidiary, CivicPoint. Grayson will hold dual roles as a member in the firm’s Florence office and as a principal of CivicPoint, the consulting firm that has guided clients through state and local government affairs since 2013. “In many ways, this is like a homecoming for me as I’ll be working alongside many good friends, past colleagues and mentors,” says Grayson. “Joining Frost Brown Todd allows me to continue my path as a problem solver, whether as an attorney working on legal issues, or as a lobbyist on issue advocacy. I’m honored to work in the office founded by the late Bill Robinson, my good friend and mentor, who was an outstanding leader of our community.” “As Frost Brown Todd continues to expand our mission as a voice and advocate for the Greater Cincinnati and Kentucky business community, Trey Grayson will be invaluable in serving our client needs, both as an attorney and as a government relations professional,” says FBT Chairman John R. Crockett, III. “Whatever role he has assumed, from public service in Frankfort, to leading the Northern KY Chamber, to a prominent position at Harvard University, Trey has earned a reputation for integrity and advancing the interests of economic growth in his community.” NKY WINTER 2018 | VOLUME 37 NUMBER 1

The DURO BAG facilities in Northern Kentucky (Florence & Richwood) have received the 2017 Manufacturer of the Year Award from the Kentucky Association of Manufacturers (KAM). KAM recognizes leading manufacturing companies in the state for:

• •

Innovative and entrepreneurial leadership with regard to products & production methods Recognized leadership in making a key contribution to the quality of life in the Commonwealth and the community Active involvement in organizations that advance industry and manufacturing

Members of the Duro team were on hand and honored to receive the award from KAM. This award would not be possible without the hundreds of dedicated employees in the Florence and Richwood facilities, whose constant diligence, determination, and hard work has been recognized. Duro, the local branch of the Novolex company, looks forward to further innovating their manufacturing process and products in order to provide the best service to their customers. NKY

FLOTTWEG SEPARATION TECHNOLOGY, INC., a wholly owned subsidiary of Flottweg SE located in Vilsbiburg, Germany, is celebrating their tenth year in Northern Kentucky. Since its opening, their facility in Independence has grown to nearly 60,000 square feet and continues to expand. Most recently the company quadrupled the size of its lab to expand testing capabilities. The company produces and services decanter and tricanter centrifuges, separators, belt presses and complete processing systems for all industries and applications requiring liquids and solids separation within North America. The company culture represents a balanced mix of southern German hospitality and Kentucky pride. Flottweg also sponsors many local and international non-profits, such as Design Outreach, located in Columbus, Ohio, providing hand operated water pumps to underdeveloped communities. NKY


All NKY Chamber members are invited to share announcements & personal achievements in the Milestones column. Send Milestones to bgastright@nkychamber.com


EVENTS JANUARY — 1/9 1/10 1/16 1/16 1/16 1/17 1/17 1/18 1/23 1/24 1/25 1/29 1/30 1/30 1/31

Eggs ‘N Issues: General Assembly Preview – Receptions Small Business Academy: Sexual Harassment In The Workplace Workshop –VonLehman, Ft. Wright Small Business Academy: Cyber Security Series – NKY Chamber LEGACY Coffee and Conversation - NKY Chamber Small Business Academy: Active Shooter in the Workplace Info Session – Sullivan University HR Group 100 – NKY Chamber Willy Wonka - Regional Youth Leadership Fundraiser – The Carnegie in Covington Small Business Academy: KY Small Business Tax Credit & Trade Expansion Workshop Sales Workshop: Lead Generation and Prospecting Women’s Initiative: Annual Breakfast – NKY Convention Center NKITA BOD – NKY Chamber Women’s Initiative CONNECT Hour – TBD Small Business Academy: Everyday Leadership – Communication & Teamwork Pints & Perspectives – New Riff Distillery Webinar: Right to Work, Prevailing Wage & More


2/1 Regional Youth Leadership Applications Available 2/1-8 Small Business Academy: Leadership – Communication & Teamwork – NKY Chamber 2/6 Getting the Most from Your Chamber Membership - NKY Chamber 2/8 Small Business Academy: 10 Mistakes in Tax, Succession & Estate Planning – NKY Chamber 2/12-21 Basic Spanish for Business 1 – NKY Chamber 2/13 Eggs ‘N Issues: Addiction Help & Resources – Receptions 2/13-22 Small Business Academy: Microsoft Excel I – Gateway Edgewood Campus 2/15 Business After Hours: Colonel De Gourmet Herbs & Spices, Ft. Thomas 2/21 NKITA Presents: Doing Business with Latin America – Carnegie Hall; Newport 2/22 Small Business Academy: Microsoft Excel I – Session 2 – Gateway Edgewood Campus 2/26 Women’s Initiative CONNECT Hour – TBD 2/27 Sales Workshop: Google My Business & Google Analytics

Northern Kentucky Business Journal is published quarterly by: Northern Kentucky Chamber of Commerce, Inc. 300 Buttermilk Pike Suite 330 P.O. Box 17416 Ft. Mitchell, KY 41017 859-578-8800 NKYChamber.com The Business Journal is a benefit of membership and included in membership fees. Annual subscription rate for nonmembers is $24. Periodicals Postage Paid USPS-548630 at Covington, KY. Postmaster: Please send address changes to the Northern Kentucky Chamber of Commerce, 300 Buttermilk Pike, Suite 330, P.O. Box 17416 , Ft. Mitchell, KY 41017-0416. Subscribers: Please send address changes by e-mail to info@nkychamber.com. © 2018, The Northern Kentucky Chamber of Commerce, Inc. and by the individual authors. All rights reserved. CEO/Publisher Brent Cooper Marketing / Communications Director Jeremy Schrand | jschrand@nkychamber.com Vice President Membership – Sponsorship Sales Lynn Abeln | labeln@nkychamber.com Director, Sponsor Investments Diana McGlade | dmcglade@nkychamber.com Chamber Communications Committee Rachel Folz (Chair), Kristin Baldwin, Jamie Holtzapfel, Mindy Kershner, William Powell, Kelly Rose, Katie Scoville, Emily Gresham Wherle Design Ben Gastright | bgastright@nkychamber.com


3/2 Regional Youth Leadership Applications Deadline 3/5-14 Basic Spanish for Business 2 – NKY Chamber 3/6 International Growth: NKITA & DHL Exporting 101 Class – NKY Chamber 3/6-15 Small Business Academy: Microsoft Excel 2 –– Gateway Edgewood Campus 3/13 NKITA Presents: Kuehne + Nagel Sea Freight Seminar 3/20 Eggs ‘N Issues: The Future of Horse Racing – Receptions 3/20 Small Business Academy: Cyber Security Series – NKY Chamber 3/20-29 Small Business Academy: Leadership – Empowerment & Motivation – NKY Chamber 3/22 NKITA BOD – NKY Chamber 3/22 HR Group 100 3/26 Women’s Initiative CONNECT Hour – TBD 3/27 Sales Workshop: TBD 3/28 Business Impact Awards – Drees Pavilion

Wednesday, January 17, 2018 The Carnegie in Covington, KY Proceeds Benefit Regional Youth Leadership





• Design >> • Packaging >> • Warehousing >> • Logistics >>

Michelle Higgins Business Development Manager Vista Packaging & Logistics (513) 607-3731 www.VistaPL.com

Live Better Live Longer

Extraordinary Heart Care St. Elizabeth has some of the most highly trained cardiac electrophysiologists in the country, diagnosing and treating everything from atrial ďŹ brillation, also known as A-ďŹ b, to even the most complicated heart rhythm disorders. We help your heart keep the beat so you can live better and live longer. Learn more at stelizabeth.com/heart | Extraordinary St. E