NORTHEAST 2018 CONFERENCE JOURNAL

We Appreciate Your Business!

Flemington Audi, the largest Audi wholesale parts dealer in NJ, thanks our customers for continued loyalty and business. We appreciate the opportunity to serve you over the years, and look forward to helping you save time and increase profits in the future with Audi Genuine Parts.

•Our expert parts staff is ready and able to give you premium customer service and help you meet the demands of your business.

•Our concierge support helps you get the parts you need when you need them to wow your customers.

•We offer daily deliveries throughout the tri-state area with our fleet of 22 delivery vans.

•As our customer, you have access to the Audi technical support hotline to help you speed up installation and get repairs out the door quicker.

am thrilled to welcome you, on behalf of the Alliance of Automotive Service Providers of New Jersey (AASP/NJ), to the association’s flagship event, the 41st annual NORTHEAST® Automotive Services Show!

With the expansion to the NORTHEAST Pavilion this year, this is not only the largest NORTHEAST show to date, but it also shows how truly incredible our growth has been as a regional automotive trade show. This year ’s show is guaranteed to be unlike any other in the past Whether you come out every year, or this is your first trip to NORTHEAST, the association has worked diligently to provide the most comprehensive experience for all in attendance

As I mentioned, this is the first show with the brand-new NORTHEAST Pavilion We were able to get even more of your favorite vendors all under one roof, while also adding a gourmet food court to create a weekend in the collision repair industry you do not want to miss The Pavilion also features the WMABA (Washington Metropolitan Auto Body Association)-produced Collision P R E P (Professional Repairer Education Program) – an exclusive new top of the line educational series These classes are hosted by some of the most knowledgeable names in the industry, and range in subject matter to cover relevant, pressing issues that are important to all automotive repair professionals.

Throughout the weekend, you can also expect to meet some popular celebrity guests. Courtesy of our Platinum Show Sponsor BASF, we’re excited to once again be bringing back KC Mathieu (KC’s Paint Shop, Fast N’ Loud), as well as Jonathan Goolsby (Goolsby Customs), and new to NORTHEAST, Troy Spackman (Legacy Innovations). You’ll also have the chance to meet Paul Jr. from Paul Jr. Designs (courtesy of ROGO Fasteners).

From world-class vendors to the latest in tools, technology and equipment, there is something at NORTHEAST for everyone – and this is just scratching the surface I hope you spend time over the weekend learning, networking and finding ways to help optimize your success in this industry

Thank you to all of our exhibitors, speakers, supporters and the incredible generosity from all of our 2018 show sponsors We genuinely appreciate the hard work of everyone who has helped make this event possible, and have helped grow this show over the years Enjoy NORTHEAST 2018!

Jerry McNee AASP/NJ President

The NORTHEAST 2018 Conference Journal is dedicated to Anthony Sauta and Billy Aiello

PUBLISHERS OF NEW JERSEY AUTOMOTIVE HAMMER & DOLLY

NEW ENGLAND AUTOMOTIVE REPORT

AASP-MN NEWS WISCONSIN AUTOMOTIVE NEWS

NORTHEAST CONFERENCE JOURNAL

The contents of the NORTHEAST 2018 Conference Journal are Copyright © 2018 by Thomas Greco Publishing Inc and may not be reproduced in any manner, either in whole or in par t, without written permission from the Publisher

Friday, March 16

2:00pm - 4:00pm (Upstairs Press Room) Upper L evel

The Estimate Toolbox: Using FREE Resources to Complete an A ccurate Vehicle Damage Repair Plan

Presented by Danny Gredinberg, Database Enhancement Gateway

How to document your estimate, while utilizing free resources available Understanding what the Database Enhancement Gateway (DEG) is and how to use it for added value to your repair facility

5pm TRADE SHOW OPENS

5:00pm - 7:00pm (NORTHEA ST Room A) Main L evel Riveting and Bonding, and Other Repair Operations & Procedures

Presented by Dave Gruskos, Reliable Automotive Equipment

Knowing the “why” behind the OEM procedures in place, this in-depth seminar will give insight into properly tooling and educating technicians for identifying and understanding the operations and procedures utilized on today’s advanced vehicles

6:15pm - 7:00pm (Collision P R E P Free Stage) Pavilion L evel

Take Back Your Business: A L egal Guide

Presented by Erica Eversman, Larr y Montanez & Collision Hub

In 2017, the industr y focused on proper repairs and following OEM repair procedures That’s easy to say, but how do you perform the needed operations and be properly compensated with insurance denials?

In this seminar, industr y experts will discuss the steps needed to navigate your legal responsibilities as a shop owner and balance your financial requirements What are your legal rights as a collision repairer? What are your customers’ rights? How do you prepare a file when negotiations fail? You won’t want to miss this session with an attorney, a repair shop and an insurance adjuster

7:00pm - 9:00pm (P. R .E.P. Room 1) Pavilion L evel

Write it Right, with Life Nuggets to Live By

Presented by Mike Anderson, Collision Advice

You know that writing an estimate right and documentation is important for conducting business in today’s world of repairing properly, but how do you build it and use it? Understanding what motivates people, Mike will characterize how to stay uplifted while navigating the issues of our industr y You will leave this presentation feeling invigorated!

7:00pm (Collision P. R E P Free Stage) Pavilion L evel

James Moy Memorial A ward Presentation

The James Moy Memorial Award for Dedication to the Automotive Repair Industr y recognizes individuals who have shown outstanding ser vice and commitment to the success of the automotive repair industr y. The honor is in memor y of James Moy, a dear friend and avid supporter of the industr y, AASP/NJ and the NORTHEAST show

Please join us at the Collision P R E P Free Stage to help recognize this year’s award recipient!

8:30pm - 9:00pm (Collision P. R E P Free Stage) Pavilion L evel

I-CAR Training & Welding Technology Today / MIG Brazing & Rivet Bonding

Presented by Allan Smith & Pete Fr yzel, I-CAR

This session will focus on the In-Shop Knowledge Assessment Program: Jump start your Gold Class training for all requirements and certifications, and the Repairability and Technical Support (R T S ) Information Portal on the I-CAR website Attendees will learn today’s technology for tomorrow’s vehicles, and we’ll discuss why continued training goes hand-in-hand with completing a safe and proper repair

10pm TRADE SHOW CLOSES

10pm - 12am (NORTHEA ST Rooms A - D) Main L evel NORTHEA ST Exhibitor Appreciation A fter -Party

Saturday, March 17

8:00am - 12:00pm (Upstairs Press Room) Upper L evel

I-CAR WC S04: Squeeze-Type Resistance Spot Welding

Presented by Michael Bonsanto & Pete Fr yzel

With an increased number of vehicles being manufactured with high-strength and ultra high-strength steel, spot welding is an effective solution for minimizing the heat-affect zone The process of spot welding for attaching body panels and components has many other benefits as well; among them are decreased damage to corrosion protection and replication of production weld appearance

To register, visit www i-car com or call 1-800-4227872 THIS IS A TUITION-BASED COURSE!

8:30am - 9:45am (Meadowlands Exposition Center L obby)

PROPER & ACCURATE BLUEPRINTING

(Pre-Scan/Pre-Measure)

Presented by Larr y Montanez, P&L Consultants with assistance from Jake Rodenroth (asTech) and Anthony Cetani (Metropolitan Car-o-liner)

Facilitated by Metropolitan Car-o-Liner

In this presentation, we will examine two specific and ver y important procedures for preparing a vehicle for repair, measuring and scanning We will cover some of the preliminar y operations and then we will pre-measure the vehicle after classifying the damage severity We will then scan the vehicle and discuss the results of our findings Anthony from Car-o-liner will assist Larr y in the measuring and Jake Rodenroth will assist with the scan(s) Larr y, Anthony and Jake will discuss with the group some suggested actions to take after they discuss the results

10am TRADE SHOW OPENS

10:00am - 12:00pm (P. R E P Room 2) Pavilion L evel OEM Repair Panel: Becoming a Certified Repairer and Understanding the OEM Repair Procedures Panelists: Dave Gruskos, Reliable Automotive Equipment; Aaron Clark, Assured Performance Network; Larr y Montanez, P&L Consultants; Barr y Dorn, Dorn’s Body & Paint; Bill Hawkins, BMW of Annapolis; Mark Allen, Audi USA; Moderator : Gar y Wano, Jr, GW & Son Auto Body Navigating certification for a modern collision repair facility will be discussed by multiple industr y experts and leading repairers, covering the ins and outs of getting started, knowing how to document proper procedures, dealing with market issues, and creating a culture of education Designed to give you insight about vehicle repair trends and evolutions, this panel will dive into expectations of repairers and the future they will have with highly sophisticated vehicle repair processes

Getting this valuable information gives you a better position to acquire certification and how to be more successful in that investment

12:00pm - 12:30pm (Collision P. R E P Free Stage)

Pavilion L evel

Safety Systems Alignment: A New Focus on Body Shop Profitability

Presented by LiftNow

This seminar will discuss the evolution of advanced driver assist systems (ADAS), such as lane departure and cruise control and the importance of calibrating and resetting these systems post-collision The seminar also discusses the profitability that body shops can enjoy from participating and specializing in these new industr y trends. This seminar is a first-look of the full version of this seminar, taking place on Sunday, March 18 at 12:30pm in P R E P Room 3 Free Safety Systems book to all attendees!

12:30pm - 2:30pm (P. R E P Room 1) Pavilion L evel

Write it Right, with Life Nuggets to Live By

Presented by Mike Anderson, Collision Advice

You know that writing an estimate right and documentation is important for conducting business in today’s world of repairing properly, but how do you build it and use it? Understanding what motivates people, Mike will characterize how to stay uplifted while navigating the issues of our industr y You will leave this presentation feeling invigorated!

12:30pm - 2:30pm (P. R .E.P. Room 2) Pavilion L evel

Structural Repair Methods – Critical in Today’s Vehicles with A dvanced Technologies

Presented by K Michael Bradshaw, K&M Collision Center

What makes a repair operation structural and how do you identify it? Understand the why and how behind properly identifying structural components and the associated nonincluded repair operations. Attendees will be provided a real world walk through of a complex structural repair process, outlining how to properly utilize advanced equipment, materials and repair techniques

12:30pm - 2:30pm (P. R E P Room 3) Pavilion L evel

Developing and Delivering Effective

Written and Verbal Negotiation Practices

Presented by Keith Manich, ATI

Identifying the skill sets required to prepare for and deliver effective communication with third party payers, vendors and vehicle owners This is an opportunity to look at the soft skills that are the most important in communicating effectively in today’s collision repair environment Included are the process of gathering, writing and communicating using detailed documentation and manufacturer recognized procedures

2:30pm - 3:00pm (Collision P. R E P Free Stage)

Pavilion L evel

Tactically L ean – Strategic L ean Implementation

Presented by Lee V. Rush, Sher win-Williams

Change in our industr y today is accelerating, and so must the development of people, operations and processes

Tactically Lean is for those collision repair operators, owners, and managers who understand that being successful moving for ward will demand a great deal more than just business as usual It will demand accelerated development and a desire to strengthen their operation skills and the skills of their teams. By providing the participant with the tools necessar y to develop a “Tactical” approach to implementing Lean production processes, they will be armed with the tools needed to change the way their companies operate!

3:00pm - 5:00pm (P. R E P Room 1) Pavilion L evel

Severity Doesn’t Matter and How to Manage Insurer Expectations

Presented by Tim Ronak, AkzoNobel Coatings

As part of a KPI review as a shop owner or manager, have you ever been told that YOUR “Severity” is too high? Have you been told that your “Business Partner” may reconsider your relationship unless you reduce “Severity” to align with their purported value? Do you understand “Severity” and what part, if any of it, is really under your control? To truly understand this metric, we will dive into where it comes from and the factors that give it credibility – or not!

3:00pm - 5:00pm (P. R E P Room 2) Pavilion L evel

Diagnostics, Calibrations and Programming: Understanding Shop Liability in this New Era and How to CYA! Panelists: Chuck Olsen, AirPro Diagnostics; Aaron Clark, Assured Performance Network; Paul Sgro, Lee’s Garage; Larr y Montanez, P&L Consultants, Greg Potter, Equipment and Tool Institute; Bob Gruszczynski, VW/Audi America; Moderated by Michael Quinn, AirPro Diagnostics

What does it mean to do system checks, scans and recalibrations? How do you know the differences between OEM repair procedures and position statements? Understanding documentation for getting payment for scans, and more than reading and clearing codes What tools meet the minimum requirements and when is it appropriate to sublet?

3:00pm - 5:00pm (P. R E P Room 3) Pavilion L evel

Three Keys To Receiving Proper Compensation For A Proper Repair & What To Do When They Say NO: Education, Documentation and Collaboration

Moderated by John Niechwiadowicz, QLC, Inc. and Jerr y McNee, Ultimate Collision Repair

What To Do When They Say NO: Education, Documentation and Collaboration: “Three Keys” is about uniting vehicle owners and insurance companies with your team to achieve a proper repair and be properly compensated for doing so Discussion components include: The Powerful Resources At Your Disposal;

Educating your customers; Persuasive Communication

We’ll discuss a pragmatic approach to building consensus that will result in a safer, streamlined, properly compensated repair following OEM guidelines with less hassle and stress

4:30pm - 5:00pm (Collision P.R .E.P . Free Stage)

Pavilion L evel

Ready, Set, Go! General Motors’ Collision Repair Network

Presented by John Eck, Rachel Rodriguez, Rebecca Lauterbach, Mark Szlachta & Joe Villanueva, GM

Want to hear more about how General Motors is changing the way the collision industr y looks at certification? Don’t miss this exclusive opportunity to hear first-hand from the team of subject matter experts at General Motors what to expect come mid-year with the launch of a comprehensive collision certification program

5pm TRADE SHOW CLOSES

5:00pm - 7:00pm (NORTHEA ST Room A) Main L evel

Anatomy of a L awsuit – Crash Testing for Evidence

Presented by Todd Tracy, The Tracy Law Firm

Come hear the dynamic Todd Tracy share the evolution of the Tracy Law Firm’s litigation win against John Eagle Collision, and how to protect your own repair shop from experiencing the same Directives of shop liability avoidance, and specific examples are given to highlight areas you should address

Sunday, March 18

10am TRADE SHOW OPENS

10:00am - 12:00pm (P. R .E.P. Room 1) Pavilion L evel

The Time is Now! An Update on Scanning and Calibration

Presented by Jake Rodenroth, asTech

This seminar will help the attendee understand from a process perspective the nuances of calibration and how to effectively repair plan around it This session is suitable for all collision repair staff and will cover such topics as identifying ADAS, repair procedures, customer interaction, insurer relations and authorizations

Attendees will walk away with exposure to OEM resources and training opportunities

10:00am - 12:00pm (P. R E P Room 2) Pavilion L evel

Developing an Effective Digital Marketing Strategy that W ill Grow Your Business

Presented by Lee Emmons & Brent Betts, AP Digital

How to successfully reach today’s consumers online: Many shops are still not comfortable or successful in the digital marketing space We’ll address how to be successful with several different approaches, to gain understanding of opportunities today and impact your shop’s future online Also, how to identify the most effective platforms and how to gain confidence that you can grow your business with the right digital strategy

10:00am - 12:00pm (P. R E P Room 3) Pavilion L evel

The Estimate Toolbox: Using FREE Resources to Complete an A ccurate Vehicle Damage Repair Plan

Presented by Danny Gredinberg, Database Enhancement Gateway

How to document your estimate, while utilizing free resources available Understanding what the Database Enhancement Gateway (DEG) is and how to use it for added value to your repair facility

11:45am - 12:30pm (Collision P. R E P Free Stage) Pavilion L evel

I-CAR Training & Welding Technology Today / MIG Brazing & Rivet Bonding

Presented by Allan Smith & Pete Fr yzel, I-CAR

This session will focus on the In-Shop Knowledge Assessment Program: Jump start your Gold Class training for all requirements and certifications, and Repairability and Technical Support (R T S ) Information Portal on the I-CAR website Attendees will learn today’s technology for tomorrow’s vehicles, and we’ll discuss why continued training goes hand-in-hand with completing a safe and proper repair

12:00pm - 2:00pm (NORTHEA ST Rooms A - D) Main L evel

10th Annual NORTHEA ST Family Day

Bring your spouses, children, grandchildren – even your employees and their children! Family Day will feature various indoor carnival games and attractions for children ages 12 and under From skee ball to spin art, Family Day promises to be a memorable time for all who attend Various activities – and free popcorn and ice cream – will keep the kids smiling throughout the afternoon

12:30pm - 2:30pm (P. R .E.P. Room 1) Pavilion L evel

Basics of Blueprinting

Presented by John Shoemaker, BASF

Through this presentation the attendee will learn what tools are necessar y to properly blueprint vehicle damage, how to properly identify vehicles, use proven photo documentation techniques, understand how to use various websites to research repair procedures, validate scan processes and documentation, determine associated damage, research and document refinish processes and properly document repairs required Developing plans and processes will help to better use resources and improve touch and cycle time

12:30pm - 2:30pm (P R E P Room 2) Pavilion L evel

Social Media Mania

Presented by Jim Saeli, Management Success

This presentation is for shop owners that are tired of wasting time and money on ineffective internet advertisements, but would still like to see an increase in car count and internet exposure This Training will show shop owners how to take the top business related social media sites like Yelp, Google + and Facebook and turn them into marketing powerhouses without paying those outrageous monthly fees Negative customer reviews affecting your reputation online? This class will also address how to clean up that reputation and rebrand your business in a more positive light. Regardless of your level of expertise, this training will provide you with a complete understanding of how these sites work and teach you the necessar y tools to get the most out your online presence This will be a fun, informative and “hands on” interactive training with exercises

12:30pm - 2:30pm (P. R E P Room 3) Pavilion L evel

Safety Systems Alignment: A New Focus on Body Shop Profitability

Presented by Michael D’Ercole, Hunter Engineering; Robert Barbieri, Hunter Engineering; Paul Stern, Liftnow Automotive Equipment

This seminar will discuss the evolution of advanced driver assist systems (ADAS), such as lane departure and adaptive cruise control and the importance of calibrating and resetting these systems post-collision The seminar also discusses the profitability that body shops can enjoy from participating and specializing in these new industr y trends. Handout Book to Attendees!

3pm TRADE SHOW CLOSES

Celebrity appearances cour tesy of Platinum Show Sponsor BASF at Booth 227

MEET KC MATHIEU OF KC’s PAINT SHOP FRIDAY, MARCH 16 5:30-7:30pm SATURDAY, MARCH 17 11:00am-12:30pm & 2:00-3:00pm

MEET JONATHAN GOOLSBY OF GOOLSBY CUSTOMS SATURDAY, MARCH 17 3:00-4:00pm SUNDAY, MARCH 18 11:00am-12:30pm & 2:00-3:00pm

MEET TROY SPACKMAN OF LEGACY INNOVATIONS SATURDAY, MARCH 17 10:00-11:00am SUNDAY, MARCH 18 1:30-2:30pm

MEET PAUL JR. AT ROGO BOOTH #241!

Parts

MAIN LEVEL EXHIBITOR LIST

M A I N L E V E L F L O O R P L A N

PAVILION LEVEL EXHIBITOR LIST

Automotive

Bad

Buy Wise Auto Parts

CCRE

Cebora

Cebotech, Inc.

Celette

Collision Services

Crash

Dan-Am

David

VISIT US AT BOOTH 313

P A V I L I O N L E V E L F L O O R P L A N

LESTER GLENN

USI NORTH AMERICA CUSTOMER TESTIMONIAL

Lester Glenn Collison Center’s 33,000 square-foot facility in Toms River, NJ has been serving collision repair needs since 1956. Affiliated with nine OEM car lines, and producing approximately $5 million worth of business a year, Lester Glenn has seen the incredible benefits of having a USI Italia Spray Booth.

“About seven years ago, we reached out to a couple of companies for a spray booth,” explains Collision Center Manager Dan Paganelli. “USI showed up, and out of all the proposals and all the meetings, they showed the most professionalism. They walked us through what we could have, what we could do and why we should do it. We felt very comfortable; the meeting was focused on what the booth was capable of, and how it would fit into what we wanted to do for the future.”

Paganelli described the difficulties the painters at his shop were having with waterborne paint drying on cars, and with the help of USI’s team, the new spray booth revolutionized the way they did business.

“We were one of the first shops to incorporate this new booth style that had a superior heating capability. We removed all the blowers, and USI showed us how to use this new technology. It amps up the drying temperature, the air movement is great over the vehicle and with increased heat, the drying time is faster.

“The service from USI was so helpful we actually became one of the shops in the area that taught people how to not use blowers, which are very cumbersome –they get in the way, and they take more time than the way we were now doing things. One of our paint reps came in and asked us to show them what we were doing and how to do it. We were showing everybody how to use the booth, and they were very impressed.”

At Lester Glenn, Paganelli’s painters utilize the spray booth, and their doubleheated prep deck, every day, clocking over 320 hours every week, with the goal to soon be 500 hours. Additionally, the shop is in the process of installing a second spray booth, and Paganelli is excited to see how it continues to improve business.

“Something I really love is their new computer system. They can go in there overnight and upload any additional information that we need, or perform any upgrades to the booth. Any troubleshooting,

they can do itfrom New Jersey or Italy – even when we’re closed. [USI’s] service has been above average, and that’s hard to find with an outside contractor. In this industry, with spray booths, that’s very, very difficult to find. They’re really standing behind their product line, which we appreciate.”

Since the installation of the first USI Italia spray booth, Paganelli says his employees have really valued the simplicity of the booth, as well as the longevity it has provided to the company over the course of a long day.

“Our painters really love the drying capabilities, and just the overall ease of operation. It’s really simple to maintain and great to work with. For the amount we use it, it’s a workhorse – and that’s what you need. You need reliability. You need to know that it’s working from seven in the morning until five at night – and that’s what it does.”

In regard to training associated with the booth, Paganelli says USI’s team came out to the shop to go over the different capabilities of the system.

Additionally, he’s benefitted from the expertise of USI’s representatives.

“The drying of the paint – they gave us a ton of input in that respect, and that has just catapulted us. It has saved us a lot of cycle time in the booths, and that was huge for us. There’s no barometer for how much that has helped us – it’s increased our business one car per day at the very least.

“USI’s input was also very instrumental in the layout of the shop, and that was a great advantage to us.”

For Paganelli and Lester Glenn, it’s the reliability of the USI Italia spray booths – as well as the USI representatives - that have proven to be the biggest benefits.

“It’s comforting to know that someone’s at the other end of the phone. I feel comfortable knowing I have someone I can depend on. We’ve never had a problem with lighting, mechanicals, running the booth. It’s been very reliable. If I need to reach out to them for service needs, I know they’ll help me.”

In the future, Paganelli is confident that adding a second USI spray booth will only continue to bolster their business.

“The installation of the second booth will allow us to bring on another full-time painter, which I think can increase our paint capacity from 320 to well over 500 hours a week. That alone can increase our total sales for the month by 30 percent. Over a year’s time, we think it can push us well over that $5 million mark – that’s how much of an advantage it’ll be.

“USI is so straightforward. There’s no bells and whistles. The booth moves a lot of air, it moves it consistently – there’s no failure, no lag and that’s what you want: Longevity, consistency, and the ability to bake the cars properly to OEM standard.”

SP E E D & S E R V ICE

Everythin g y o u n ee d t o a chiev e t h e p erfec t r epair.

THE AMATO AGENCY

Thanks to longtime AASP/NJ benefit provider the Amato Agency, a number of Garden State body shops now have a lot more money in their bank accounts

An independent insurance agency with multiple offices in NJ, the Amato Agency specializes in securing affordable insurance for the independent business owner The company’s special “safety group” programs provide annual dividend checks to participating shops if the group’s total loss ratio is better than anticipated by the insurance companies at the time of premium development The less claims the group files, the more money the group will make And when the end of the year rolls around, that money goes right back into the pockets of the body shops

“Our plan is only as good as our members,” explains Amato Agency President Joe Amato, Sr “As our pool of premiums increases and our losses continue to stay low, we have a much bigger pot from which to pool our dividends ”

Recently, The Amato Agency’s programs provided 10 percent dividends on the garage policies (property and liability insurance) and eight percent on workers’ compensation policies The Amato Agency’s programs also offer up-front discounts as well as dividends for association members

A new addition to the workers’ compensation dividend program is a “Pay as You Go” option, which provides ease of payments and painless audits

In addition to offering a popular workers’ compensation program and garage policy program, the Amato Agency also works hard to help shops navigate through the often-confusing world of health care

As Amato says, “We represent all the major health insurance carriers in the state of New Jersey We can sit with our clients and evaluate a good, solid health insurance program that can keep the cost down and still provide quality benefits for the insured ”

The Amato Agency also offers a program for personal automotive and homeowners insurance which provides discounts for owners and employees of AASP/NJ member businesses

Employees can request a rate quote on auto insurance, as well as gain information on the Amato Agency’s many ser vices by contacting the agency at (800) 763-6574 or by going to amatoagency com

Visit the Amato Agency at NORTHEAST Booth 002

ACCUDRAFT

Accudraft has been a pioneer in spray booth and finishing technology for over 30 years Made specifically for customers seeking superior equipment and an optimal dr ying experience, Accudraft Paint Booths stand above the competition Whether you are looking for automotive and truck paint booth applications, waterborne dr ying systems or fully customized industrial enclosures, Accudraft will be able to design you a system that streamlines your

finishing work into a rapid, energy-efficient process Our products focus on providing high performance, sophisticated technology and rugged structural quality, and are designed with the needs of today’s collision repair professional in mind

A longtime supporter of AASP/NJ’s NORTHEAST Automotive Ser vices Show, Accudraft is looking for ward to meeting with automotive repair professionals at NORTHEAST 2018 Booth 501. For more information on Accudraft Paint Booths and service, please visit us online at accudraftpaintbooths com or call (800) 524-0340

ACME NISSAN

Acme Nissan is proud to ser ve Monmouth Junction with quality new and used Nissan vehicles, and the best in OEM Nissan parts Acme Nissan provides a full line of ser vices dedicated to our New Jersey customers, from Nissan car repairs performed by expert mechanics to finding you the right parts at the right price to get your job out the door quicker Acme Nissan is the smart choice for your automotive needs throughout Central and Southern NJ

We’re located at 2050 Route 130 in Monmouth Junction; you can also visit us online at acmenissan com Our highly trained and professional parts staff looks for ward to speaking with you!

AKZONOBEL

AkzoNobel creates ever yday essentials to make people’s lives more liveable and inspiring As a leading global paints and coatings company, we supply essential ingredients, essential protection and essential color to industries and consumers worldwide Backed by a pioneering heritage, our innovative products and sustainable technologies are designed to meet the growing demands of our fastchanging planet, while making life easier

Headquartered in Amsterdam, the Netherlands, we are present around the globe, while our portfolio includes well-known brands such as Sikkens, Lesonal, Wanda, Modern Classikk, Sikkens Autocoat BT and U-TECH Consistently ranked as a leader in sustainability, we are dedicated to energizing cities and communities while creating a protected, colorful world where life is improved by what we do

To learn more, visit AkzoNobel at NORTHEAST Booth 141 or akzonobel com

AMERICAN HONDA MOTOR COMPANY

NORTHEAST 2018 Silver Show Sponsor!

American Honda Motor Co , Inc is pleased to return as an exhibitor at AASP/NJ’s NORTHEAST Automotive Ser vices Show, and we are proud to be a sponsor of this year’s event as well Please see us at Booth 535 and speak with American Honda representatives about:

Service Express

Honda’s ser vice information website that provides mechanical and collision shops access to body repair manuals, ser vice manuals, wiring diagrams, bulletins, newsletters and more

ProFirst Certified Shop Program

In 2015, American Honda chose NORTHEAST to launch the ProFirst certified body shop program Now, three years later, American Honda continues to build its network of ProFirst certified shops Is your shop ready for the next step?

For more information about ProFirst, or to inquire about joining the program, see us at NORTHEAST Booth 535 or contact American Honda at profirst@ahm honda com Enjoy the show!

ARANJ

Since 1966, the Automotive Recyclers Association of NJ (ARANJ) has represented an industr y dedicated to the efficient removal and reuse of automotive parts and the safe disposal of inoperable motor vehicles

Our members are environmentally conscious automotive recyclers in NJ who are dedicated to fighting for industr y and consumer rights, and are part of ARA, the only trade association ser ving the automotive recycling industr y internationally in 12 countries

ARANJ is doing its part to encourage vehiclerecycling efforts with major automobile manufacturers, using the expertise of professional automotive recyclers We’re ready to aid you in your quest for quality used auto parts by providing links and search engines through our website (aranj org) to help you find a recycler located conveniently close to you If you ever have a question about the automotive recycling industr y, if you are a recycler interested in joining our association or if you would simply like more information about ARANJ, our officers and members of the Board would be more than happy to assist you Contact information for all executive officers can be found on the official website of ARANJ, aranj org

We commend your choice to utilize recycled auto parts. It’s the ecologically sound decision that keeps some of your hard-earned money where it belongsin your pocket! And best of all, you’ll be equipping your vehicle with genuine Original Equipment Manufacturer (OEM) parts When it comes to doing the right thing for yourself and the environment, be sure to do your part with our parts! Please visit us at aranj org

AUTEL

Autel is an aftermarket automotive manufacturer of advanced diagnostic tablet scan tools, complete TPMS ser vice tools and sensors and comprehensive ser vice tools

TECHNICAL SUPPORT TEAM

You have questions = Autel Tech Support has the answers 24-7 You can CALL- EMAIL- LIVE CHATREMOTE SUPPORT live from your tool anytime with our tech support team to discuss questions or repair procedures Our specialists can troubleshoot issues

or walk through a tool registration update process to ensure your Autel tool is loaded with the most current operating system and vehicle coverage Autel is proud of our tool programming and performance We want our domestic customers to understand you are not only purchasing outstanding quality, you are purchasing access to industr y leading technical support for your tools

COMPLETE DIAGNOSTIC SYSTEM

Autel tools provide today’s technicians with tomorrow’s technology Autel offers the most comprehensive industr y coverage with the advanced MaxiSYS diagnostic scan tools One year of free software updates and one-year warranty are included with a new MaxiSYS purchase After the initial year, extend tool coverage with a Total Care Program (TCP) to ensure software coverage TCP subscriptions can now be purchased digitally from local tool dealers for same day tool activation

COMPLETE TPMS SOLUTION

Save money and repair time by completing TPMS ser vice with a simplified one tool and one sensor inventor y Autel is the only manufacturer to offer a complete TPMS solution by producing both powerful scan tools and high quality sensors to provide the most vehicle coverage, easy to use tool navigation and best tool and sensor compatibility The new MXSensor 1-Sensor combines both 315MHz and 433MHz frequencies for a 1-SKU sensor inventor y Together with quicker press release valve stems for interchangeable metal and rubber valves, this programmable universal MX-Sensor saves installation time Both the TS508 and TS608 feature the exclusive TPMS Status Screen A single screen full system status check helps technicians easily view sensor feedback then quickly pinpoint faults to instantly determine repair procedures

Autel thanks our distributors and users for their support We are currently expanding our video tutorial librar y for visual tool support Find us on Youtube @AutelTools, visit us online at AUTEL COM or MAXITPMS COM, email us at USsupport@autel com, call us at (855) 288-3587 or come meet us at NORTHEAST 2018 Booth 703

AUTO BODY DISTRIBUTING CO.

From sandpaper and body filler to masking tape and paint, Auto Body Distributing Co provides auto body shops with the basics at a lower price than most competitors Anything you need to run your shop on a daily basis can be found through Auto Body Distributing Co Shop owners also get the best price on hard parts, since ABD provides members with a list of parts suppliers that have agreed to discount their product We don’t care if you are a one-man shop or a 30-man shop; you’ll get the same great price

ABD’s 48-year histor y began in 1970, when nine body shop owners joined forces to drum up membership in their local association Their determination, perseverance and cutting-edge ideas of encouraging participation by becoming cooperative eventually led to an over whelming response Today, the ABD has become a force in the industr y, and

provides stockholders with shop supplies at huge savings in addition to the best hard parts discounts

We thank you for your support!

How is ABD able to provide a ser vice like this to its members? Because ABD buys so many supplies, we get a large discount But instead of keeping the profit and selling the supplies at list price, only minimal markups are applied Our prices are still cheaper than other supply distributors that sell their products at list price

To learn more about ABD, please call (973) 3737100, or visit us online at autobodydistributing com We look for ward to seeing you at NORTHEAST Booth 400

AXALTA COATING SYSTEMS

NORTHEAST 2018 Attendee Prize Sponsor

Axalta is a leading global company focused solely on coatings and providing customers with innovative, colorful, beautiful and sustainable solutions From light OEM vehicles, commercial vehicles and refinish applications to electric motors, buildings and pipelines, our coatings are designed to prevent corrosion, increase productivity and enable the materials we coat to last longer With more than 150 years of experience in the coatings industr y, the over 13,000 people of Axalta continue to find ways to ser ve our more than 100,000 customers in 130 countries better ever y day with the finest coatings, application systems and technology To learn more, visit Axalta Coating Systems at NORTHEAST Booth 427

BASF

NORTHEAST 2018 Platinum Show Sponsor

As the world’s largest chemical company, BASF offers advanced paint technologies, set apart with products backed by support in technical training, color information systems and business management BASF Automotive Refinish Coatings develops and markets the highest-quality coatings available for the collision repair, commercial fleet and automotive specialty markets Customers are at the heart of ever ything BASF does That’s why BASF has spent more than 150 years working side by side with customers, listening to needs and developing solutions to sustain the future of collision centers in a rapidly evolving industr y BASF offers quality coatings and tailored solutions to create greater efficiencies, productivity, profitability and sustainability in our partner collision centers

Come see BASF in action at NORTHEAST Booth 227

BECCA, Inc.

At BECCA, Inc , “Innovation For Waste Minimization” is our motto and our culture As a result, we’re creating systems that will reduce waste:

• Wasted Time! – FLASH DRY Rapid Air Dr ying System designed to reduce dr y times by 25-50% for both Solvent and Waterborne

• Wasted Materials! - Recycling Systems that are designed for the operation and process to provide the best results Reducing hazardous waste by 70 -100%

• Wasted Performance! - Spray Gun Cleaning Systems designed to save time, improve performance

and reduce waste, therefore lowering your costs, improving your efficiency and maximizing your first through quality

Owner Barr y Thomas’ background in Mechanical Engineering and Finishing, operation management, as well as the ability to improve systems makes BECCA a performer for its customers BECCA’s products typically deliver – same day or next day for Consumables & Parts Within 1 week for Equipment

For more information, visit beccainc com, and be sure to visit us at NORTHEAST Booth 349

BMW OF SPRINGFIELD

Family-owned and operated since 1965, Springfield, NJ-based BMW of Springfield (formerly known as JMK BMW) is the type of facility known to countless repairers throughout the Northern and Central New Jersey regions as standing head and shoulders above the rest An expert staff, unwavering commitment to ser vice and a continuing philosophy of valuing the customer above all else has helped make BMW of Springfield the largest business-tobusiness marketer of BMW replacement parts in New Jersey, and the second largest in BMW’s Eastern region

“We continue to grow ever y year in sales volume thanks in part to our philosophy, which differs from the typical wholesale parts operation,” explains Parts Director Pedro Santos (who is a company mainstay himself) “We employ what’s referred to as ‘businessto-business’ marketing, in addition to providing an ever-expanding range of products and parts We focus on getting to know each customer, maintaining regular communication with each business we work with, hosting various meetings and events geared towards them and providing technical support ”

BMW of Springfield keeps their clientele happy through nearly constant deliveries, many made sameday if possible, with eight deliver y trucks that deliver throughout the state on four scheduled routes In addition, the dealer employs one deliver y-on-demand truck, where customers inside BMW of Springfield’s local deliver y area can get their orders shipped the same day. For non-local customers, they offer nextday UPS ser vice, and can be reached by fax, phone, email or Nextel phone messaging The wholesale parts department, comprised of five advisors under the direction of Santos, coordinates orders from all over New Jersey, using products and parts in their expansive wholesale parts housing area

Santos notes, “Our employees’ experience and our company philosophy give us a huge advantage, which we translate into constantly improving ourselves for the benefit of the customer ”

BMW of Springfield is also a longtime supporter of the industr y through its work with both AASP/NJ and the NORTHEAST show

For more information on BMW of Springfield, please visit bmwofspringfieldnj com

CADILLAC OF MAHWAH

Your #1 Source for Collision Wholesale Parts! Cadillac of Mahwah is the only Cadillac dealer on

continued on page 43

Superior customer service starts with Town Audi and Audi Genuine Parts.

• Our expert parts staff is ready to serve you with over $500,000 in inventory and a fleet of trucks to help ensure same-day delivery on most orders

• We respect your time, and offer a quick and accurate order process to help meet your needs

• Proudly serving the Tri-State area with Audi Genuine Parts since 1970

• Same-day delivery on stocked items, next-day availability on most non-stocked items

TownAudi

400 South Dean Street Englewood, NJ 07631

Parts Direct: 888.779.6792

Fax: 201.541.0314 Email: audiparts@townmotors.com

Hours: Monday-Friday7am-7pm Saturday: 8am-5pm

Porsche Genuine Service & Parts. Maintain Originality.

With our comprehensive inventory of Porsche Genuine Service & Parts, you will guarantee your customer optimal safety and reliability and ensure their Porsche remains what it is: an original.

Town Porsche 105 Grand Avenue Englewood, NJ (201) 227-6505

Fax (201) 227-6553 www.townporsche.com

P R O T E C T YO U R C

M o p a r ® C o l l i s i o n s h e e t m e t a l i s n o t o n l y c o r ro s i o n t e s t e d t o o u t p e r fo r m t h e a f t e r m a r k e t ,

i t ’ s 1 0 0 % fa c t o r y o r i g i n a l , s o t h e re ’ s n o b e n d i n g , w e l d i n g o r b a n g i n g t o g e t t h e p a r t t o f i t .

A n d t h a t m a k e s fo r h a p py i n s t a l l e rs , h a p py c u s t o m e rs a n d a s o l i d re p u t a t i o n fo r yo u r s t o re .

S e n d y o u r e l e c t ro n i c i n s u ra n c e e s t i m a t e t o y o u r l o c a l F C A U S L LC d e a l e r fo r c o m p e t i t i

MOPAR®

Route 17 in Northern New Jersey (conveniently located on Route 17 between Route 80, Route 287 and Route 9) We ser vice Bergen, Passaic, Hudson and Essex counties in NJ, as well as Rockland and Westchester counties in New York, and we happily offer free deliver y to Northeast NJ and Rockland County, NY-area businesses Our comprehensive inventor y of high-quality genuine OEM parts ensures you get the right part at the right price and the right time

We are a family-owned and operated business with over 50 years of experience Our excellent reputation is exemplified by our high customer retention and referral rate We take pride in selling some of the finest vehicles in the world and our attention to customers’ needs is first and foremost Call our Parts Hotline at (201) 579-6497 or visit Cadillac of Mahwah online at cadillacofmahwah net Register with us to receive an introductor y discount on GM parts orders!

COLLISION EQUIPMENT COMPANY

One of the region’s fastest-growing new providers of dependable collision repair equipment, the Collision Equipment Company has quickly established a strong reputation in the AASP/NJ community for quality products and active support of the association’s work on behalf of repairers Founded just over four years ago, the Pennsylvania company has built a sizable customer base from New York down to Delaware

Since its formation, the Collision Equipment Company has been an enthusiastic participant in AASP/NJ’s NORTHEAST Automotive Ser vices Show Business Development Manager Keith Egan and his crew will be featuring impressive displays from manufacturers including Betag Innovation (highquality pulling equipment from Sweden), GYS (a French provider of resistance welders and selfpiercing riveters) and Prima (MIG welders) at NORTHEAST 2018 Egan is excited to once again be involved in the Northeast industr y’s most popular event

“The NORTHEAST Automotive Ser vices Show allows us to expand our footprint and our offerings in the markets we do business in,” he says “I think there’s more offered at NORTHEAST than you get at a national show or something like that because you’re dealing with people who do business in the same market When repairers in South Jersey or Pennsylvania or even New York come to that show, chances are they’re discussing an equipment purchase or an investment into the future with the people they’re going to do business with NORTHEAST gives you the ability to build a

continued from page 33

relationship with an individual or an organization, and continue that relationship after the show ”

As the Collision Equipment Company continues to expand its customer relationships and product offerings, Egan maintains a strong commitment to following the trends that are impacting the overall automotive repair field A regular participant in the Collision Industr y Conference (CIC) and the National Auto Body Council (NABC), he considers education and consolidation to be the biggest issues shaping today’s industr y

“There’s a paradigm shift going on in our industr y where repairers need to make an investment in equipment because vehicles have changed and OEM certification has become prevalent in the marketplace,” he offers “I-CAR training is something that shops need, but because of consolidation, we’re seeing that the consolidators don’t want to send their technicians out to facilities and expose them to the ability for somebody else to hire them at those training classes So they’re looking for a higher level of ser vice for training inside of their facilities, which is all tied to equipment training, certification and the reinvestment on behalf of the repairers to be able to work on cars going for ward

“We see consolidation playing a huge part in the industr y,” he adds “Collision repairers who are not part of that movement and are not consolidators or MSOs can sur vive the transition, but they’re going to have to be able to re-invest in the market Nationally, collision repairers are going to have to upgrade their equipment and increase the level of training provided to their technicians We see CE Training as an opportunity going for ward for technicians ”

No matter where these developments ultimately take the national and regional auto body industries, those whose livelihoods depend on the equipment they use will always have a friend in the Collision Equipment Company

Visit collisionequipmentcompany com to learn more about Collision Equipment Company, and make sure to visit NORTHEAST Booth 611

COLLISION EQUIPMENT CONSULTING, INC.

Ted Dinnella has been involved in the automotive industr y since his childhood He has worked in all roles of the industr y, from working, managing and owning body shops, to the selling and training of collision repair structural repair machines and benches

In 2006, Ted started Collision Equipment Consulting, Inc , with a vision to provide the most up to date, best in class collision repair equipment to the industr y Ted has earned the reputation as the “Go to Guy ” His years of trusted experience have earned him

his reputation as a solid resource within this industr y Collision Equipment Consulting, Inc supplies the best equipment to fit any and all auto body and collision repair shop needs

If you are considering electronic measuring systems, STRSW welders, aluminum repair tools, aluminum and silicon bronze pulse welders, frame machines, quick repair benches or heat induction tools, Ted offers the best support ser vice and training on all products he represents

Come see us and meet Ted at NORTHEAST Booth 423 - the center of the main show floor!

To learn more about Collision Equipment Consulting, visit www collisionequipment net

DOVER DODGE CHRYSLER JEEP

If you’re on the hunt for quality Chr ysler, Dodge, Jeep or Ram parts, make Dover Dodge Chr ysler Jeep your first stop

And your only stop, for that matter One thing we here at Dover Dodge Chr ysler Jeep pride ourselves on is helping customers find the Chr ysler, Dodge, Jeep and RAM parts they need Not only are we committed to helping you find parts needed for your specific job, but we also might be able to save you some money in the process.

Please visit the Dover Dodge Chr ysler Jeep auto parts center for all your parts needs A member of our parts staff will be happy to assist you! With a fleet of 15 deliver y trucks on the road daily and $1 5 million in inventor y, a member of our parts staff will be happy to assist you! You can also order Dodge, Jeep and Chr ysler car parts online using Collision Link, CCC1 Nexpart or by email parts@doverdodge com

Visit us at NORTHEAST Booth 110

EMPIRE AUTO PARTS

Empire Auto Parts distributes quality replacement auto parts in an efficient, accurate and transparent way We continually refine our standards to maintain our position as a leader in quality and ser vice We are an ISO 2001:9008 and NSF P394 certified distributor, so we adhere to strict rules regarding our quality management system, traceability of parts and customer satisfaction Empire is a member of the Auto Body Parts Association (ABPA) and the Certified Automotive Parts Association (CAPA)

Our friendly sales and logistics teams provide fast, free deliver y from 16 locations in the Northeast Empire delivers a broad mix of crash and cooling parts including CAPA and NSF certified parts and Diamond Standard brand parts All parts are labeled and scanned to provide accurate information We are approved by most insurance companies and provide our pricing information to the major software estimating companies

Empire’s online parts portal (empireauto us) is the perfect solution to help you find the parts you need You can search for parts by year, make and model before ordering online We include real-time pricing and availability along with part pictures, quality, tracking, return requests and purchasing stats for your reference New features are coming soon, so log on today!

continued on page 48

Audi dealers strive to make you anAudi

• Audi dealers offer an expanded inventory of sheet metal, bumper covers and suspension items that will reduce your cycle time.

• Audi dealers can order non-stocked parts on Friday and have them available on Saturday to help speed your repairs.

• Audi Genuine Parts carry a limited 12-month warranty* to help ensure quality and reliability from your repairs.

Installing Audi Genuine Parts from an Audi dealer is priceless to your reputation and your customer’s

FlemingtonAudi

213 Route 202/31

Flemington, NJ 08822

Toll Free: 877-657-2787

Fax: 908.782.1795

email: rmuir@flemington.com www.NJPARTS.com

ClassicAudi

655 North Macquesten Pky.

Mount Vernon, NY 10552

914.663.2870

Fax: 914.663.2878

email: parts@westchesteraudi.com www.westchesteraudi.com

DCH Millburn Audi

2211 Millburn Ave

Maplewood, NJ 07040

Toll Free: 800.553.9250

Direct: 973.762.0262

Fax: 973-762-2381 www.millburnaudi.com

Paul Miller Audi

179 Route 46 East

Parsippany, NJ 07054

Toll Free: 800.35.MILLER

Parts Direct: 973.575.7793

Fax: 973.575.5911 www.paulmiller.com

Audi Brooklyn 211 63rd Street

Brooklyn, NY 11220

Phone: 718.492.6400

Fax: 718.492.8899

rmerchant@audibrooklyn.com www.audibrooklyn.com

Audi Genuine Parts fan.

ustomer’s

Audi Turnersville

3400 Route 42

Turnersville , NJ 08012

856.649.7560

Fax: 856.649.7565 www.turnersvilleautomall.com

Bell Audi

782 Route 1 Edison, NJ 08817

732.396.9360

Fax: 732.396.9090

www.bellaudi.com

Audi Eatontown

95 Route 36

Eatontown, NJ 07740

732.389.1000

Fax: 732.483.8455

www.eatontownaudi.com

Town Motors Audi

400 South Dean Street Englewood, NJ 07631

201.227.6506/6536

Fax: 201.541.0314 www.townmotors.com

Audi Manhattan

800 11th Avenue

New York, NY 10019

212.515.8200

Wholesale Direct: 212.515.8275 www.audimanhattan.com

Jack Daniels Audi of Upper Saddle River 243 Route 17

Upper Saddle River, NJ 07458

201.252.1500

Fax: 201.254.1552 email: jmarcella@jackdanielsmotors.com www.jackdanielsmotors.com

Cherry HillAudi

2261 Marlton Pike West

Cherry Hill, NJ 08002

Wholesale: 856.665.5660

Fax: 856-773-4077

email: parts@cherryhillimports.com www.cherryhillaudi.com

Westbury Jeep Chrysler Dodge Ram SRT 111 Bond Street Westbury, NY 11590

Order Hot Line: (516) 333-2669 Fax: (516) 334-8951 www.westburyjeep.com

• Experience service that’s second to none!

• Committed to excellence committed to our customers! Open until midnight Mon.-Fri and Sat 8:00 a.m.–6:00 p.m.

• First-class Jeep ® dealer!

OUR SUCCESS IN BUSINESS COMES FROM OUR RELATIONSHIP WITH LOYAL CUSTOMERS.

· Our team of advisors can be counted on to be knowledgeable when you need technical support

· We update our inventory daily to ensure we stock the most current items to meet your demands

· All original BMW parts carry a 2-year limited warranty

BMW of Springfield

Wholesale Parts Hotline: 800-648-0053 Wholesale Direct: 973-671-9321 Wholesale Fax: 973-467-2185 391 Route 22 East, Springfield, NJ 07081

Orders accepted by phone, fax, and email to speed your delivery and your repairs. Ask about our next-day UPS delivery. Email: wholesaleparts@bmwofspringfieldnj.com or visit us on the web: bmwofspringfieldnj.com

Join our growing list of satisfied customers. Save time, improve profits and keep your customers loyal.

* If your order is placed by 10:30am, we will confirm availability and provide you with and ETA for delivery.

If you would like to schedule a sales visit or tour our warehouse distribution center, please contact our sales manager, Randy Bollander, by email at randallbollander@empireauto biz or by phone at (973) 745-2516

EQUIPMENT GATEWAY

Since 2010, through a network of equipment suppliers all over the world, Equipment Gateway searches for products that will make a difference to the way you operate your business and the way vehicles are repaired With a warehouse in Upstate NY, our products are supported through a network of distributors and direct staff who provide sales, ser vice, inventor y of spare parts and training across the USA

Equipment Gateway is the importer of Miracle System, the famous system of panel repair from Japan that has been sold in ever y countr y around the world for the last 35 years Miracle System challenges the view of what can and can’t be repaired, either for practical or financial reasons The system consists of a separate welder for steel panels and Aluminum panels The Aluminum welder uses lift arch technology with argon shield allowing you to repair more than the dings and dents of conventional systems The pulling tools are made from a proprietar y alloy of Titanium and Aluminum, so are both strong and light These can be used with both welders. The easily removable and cleanable rubber pads eliminate contamination between steel and aluminum There are four kits available, ranging from entr y level to fully loaded allowing us to meet all needs and budgets The Aluminum kit can be added to any of these packages

Airopower is a 5 25-ton pneumatic, push pull ram available with four accessor y sets When combined with an accessor y kit, many repairs to rockers, rear body panels and quarter panels that would normally require tie downs or a frame machine can now be done anywhere in the shop

For product information please visit equipment gateway com and our Facebook page/Miracle System usa or the TheEquipmentGateway YouTube channel

We can be reached by phone at (866) 588-7599 or sales@equipmentgateway com Visit us at NORTHEAST Booth 313

ESTIFY

Like so many other revolutionar y companies, Estify was formed by entrepreneurs driven to challenge the status quo by putting inefficiencies under the

spotlight of innovation Through spending countless hours sitting side-by-side with shops and direct coaching from industr y thought leaders Estify found its entr y into tackling what was at the top of their “needs” list for waste in the collision industr y:

Rekeying The dreaded act of wasting the better part of an hour copying estimates from paper into an estimating system or even worse translating the information across one estimating platform to another This idea launched not only a company but a way of thinking that has attracted some of the industr y’s own leading “challengers” along with a large majority of those from outside our space to come here to see what we can solve that others have deemed “impossible ”

At the core of Estify is the desire to remain agnostic and focused on the mission of faster, safer and more efficient vehicle repair We do this by staying focused on not making ripples, but waves, towards meeting the needs of an industr y rocked by the autonomous automotive revolution Digitization and new workflows have revolutionized other industries, and automotive collision will be no exception

To learn more about Estify, please visit estify com or call (888) 708-4950

FENIX PARTS, INC. / COSMO’S OCEAN COUNTY AUTO WRECKERS / LEESVILLE AUTO PARTS WRECKERS

Fenix Parts (fenixparts com) is the second-largest auto recycler in North America, with 16 self-ser vice and full-ser vice facilities optimally located throughout the United States and Canada Our broad and growing geographic footprint reaches all corners of the Northeast – including six locations throughout New York, four in Ontario, Canada, two in New Jersey and one in Pennsylvania – with a fleet of local deliver y trucks ensuring we meet our customers’ needs by always delivering on time

Fenix parts provides customers with industr y leading warranties, including a standard warranty of six months, a lifetime warranty on all sheet metal for rust through perforation and the Fenix Parts exclusive 18 and 30 Month Part and Labor protection plans

lightning-fast distribution capabilities and exceptional customer ser vice

A cornerstone of Fenix Parts is our two full-ser vice locations in New Jersey – Leesville Auto Parts Wreckers in Rahway and Cosmo’s Ocean County Auto Wreckers in Bayville Ser ving the tri-state area of New Jersey, New York and Connecticut for more than 60 years, Leesville and Ocean County acquire vehicles that were repossessed, collision-damaged, stormdamaged, stolen, vandalized or traded-in, to dismantle and pass on quality tested parts to customers at huge savings From our vast selection of ready-to-drive vehicles, rebuildable cars and motorcycles and several lines of late-model and new auto parts, Leesville and Ocean County provide our customers with diverse product availability and outstanding ser vice Even more, we offer new and used auto parts with the best warranties in the industr y – matching or exceeding the original manufacturer!

The Fenix companies are led by respected leaders in the auto recycling industr y, having been in business an average of more than 25 years We proudly ser ve collision shops, mechanical shops and individual retail customers by providing a large and diverse inventor y made up of millions of used OEM parts – pulled from thousands of vehicles flowing through our rapidly expanding network – with

continued from page 43 continued on page

The next time you need an auto part, think recycled to save money, time and our environment Just call Cosmo’s Ocean County Auto Parts at (800) 773-2925 or Leesville Auto Parts at 888-TRY-LKQ3 (888-8795573)! Visit us at NORTHEAST Booth 135

FLEMINGTON AUDI/VOLKSWAGEN/PORSCHE

Under the guidance of Parts Manager Rich Muir, the Flemington Audi/Volkswagen/Porsche wholesale operation provides products from its $950,000 inventor y to a 60-mile radius via 30 deliver y trucks Muir is joined in the department by seasoned parts veterans Brian Temples, Paul Hunt, Fred Laschi, Brian McEvoy and Tim Arencibia With the parts team working to ensure that shops receive quality parts with ever y order, Flemington

Audi/Volkswagen/Porsche maintains strong customer outreach thanks to Wholesale Parts Representatives Christine Rizzo-Donaruma, Rob Cuccia, David Perez (who recently joined the operation following a successful run at Downs Ford) and Pete Rifkin Together, these industr y pros create one of the strongest wholesale teams on the east coast The dealership’s momentum is maintained by the active support of owners Steve Kalafer and Byron Brisby

While some competitors are struggling to merely maintain their current sales, Flemington Audi/Volkswagen/Porsche is in a state of constant growth Customer retention at the dealership is also helped along by a popular loyalty program that offers annual rebates to shops that buy parts from a certain number of Flemington dealers, while a special shop referral system awards auto body facilities that refer other businesses to Muir’s operation Flemington Audi/Volkswagen/Porsche has also strengthened its commitment to OEM parts by using CollisionLink/RepairLink for all three car lines This presents shops with an alternative to having to use aftermarket or salvage parts in the repair process Additionally, Volkswagen offers a strong price matching program, while Muir and his crew regularly go above and beyond in making sure their customers for the other automakers don’t have to settle for anything less than the best job possible

Above all, Flemington Audi/Volkswagen/Porsche thrives because of its access to the right parts at the right time When you call to place an order, you don’t have to worr y about a part being delayed due to unavailability With nearly $1 million in items stored on-site, this dealer has you covered

“If someone needs something immediately, we’ve got it,” Muir says

The Flemington Audi/Volkswagen/Porsche wholesale department is open 8am to 5pm, Monday through Friday (orders and deliveries) and 8am-4pm on Saturday (orders only) Visit Flemington Audi/Volkswagen/Porsche at NORTHEAST Booth 300 as part of the NJParts/Flemington Car & Truck Family of Brands, or call them at (800) 216-5124 for more information

FRED BEANS PARTS

Imagine being able to order parts for various manufacturers all in one sitting, with the help of a trained expert Then imagine not having to go pick up these parts because they get delivered straight to you in a single truck Imagine the warehouse this truck came from is big enough to house over $20 million in parts at one time Sound too good to be true? It’s not It’s Fred Beans Parts in Doylestown, PA

The man who started it all, Fred Bean, began as a garage owner in the 1950s, and years later, purchased his first dealership, Fred Beans Ford of Doylestown He has since grown to 14 dealerships carr ying 19 brands, and in Januar y of 2001, a downtown warehouse was transformed into a 200,000 squarefoot parts distribution center with a state-of-the-art sales center

Fred Beans specializes in OE manufacturers Ford, GM, Chr ysler, Toyota, Nissan, Isuzu, Hyundai, Kia, VW, Subaru, Honda, Lexus, Mazda, Mercedes, Saab and Suzuki Their inventor y is constantly moving thanks to 95 trucks leaving and entering the building for deliveries all day Fred Beans caters to much of the tristate area, with a customer base that is broadening greatly since there are not many businesses around quite like it Fred Beans has saved many shop owners time and frustration over the years, and when the desire to help customers expands, so does the parts operation Recently, Beans has expanded to two additional warehouses in Doylestown, adding 37,000 square feet to accommodate the increase in parts volume

Visit Fred Beans at fbparts com or call toll-free at (877) 942-3267 and find out why they do parts right! The Fred Beans parts staff looks for ward to seeing you at NORTHEAST Booth 329.

FUTURE CURE

continued from page 48

Future Cure is a CT-based manufacturer that began the development of its product line in the late ’80s Prior to that time, there were basically two choices in paint booths: High-end booths for high dollars, or low-end for low dollars Future Cure set out to design - and has produced - a good quality, mid-priced booth that’s both affordable to own and offers shop owners and painters a comfortable environment in which to work Future Cure is a “direct sales” company; when you call, you’ll speak directly with staff designers who can engineer a booth to any specific design requirements, directly to the factor y for ser vice, support and the best pricing available nationwide No middleman, no distributor, no reseller

We understand the buying process for a paint booth can, at times, seem over whelming Allow us the opportunity to ser vice your needs and allow us the opportunity to compete for your valued business

For more information on Future Cure, please visit futurecure com Make sure to visit Future Cure at NORTHEAST Booth 100

GOLIATH CARTS

Here at Goliath Carts, we are driving industr y innovation and workflow solutions Our range of products includes award winning mobile workstations, customer engagement devices, secure storage cabinets and expertly designed point of use carts! By offering truly “mobile” functionality to the employee, Goliath Carts brings all of the tools and technology where it is needed most Our products help you optimize workflow and eliminate wasted movement

Don’t miss out on your opportunity to see these products at NORTHEAST Booth 204!

HOFFMAN SERVICES

Established in 1926, Hoffman Ser vices Inc is one of the oldest hydraulic heavy-duty vehicle lift companies in the United States Offering sales, installation, parts and ser vice for most major brand automotive lifts, we specialize in all aspects of the trade, from in-ground, heavy duty bus and truck lifts, to surface mounted automotive electric lifts Customers are guaranteed to have all work performed by our factor y-trained technicians

At Hoffman Ser vices Inc , we really do it all Ever y project has its own special needs, and as one of the oldest companies in the nation, we offer our customers professionalism, integrity and satisfaction each and ever y time

Hoffman Ser vices Inc. is the exclusive New Jersey Representative of Stertil-Koni USA – a world leader in

heavy-duty vehicle lifting systems We stock inground and electric lift parts for: Autoquip, Benwill, Cochin, Curtis, Gilbarco/Manitowac, Ford-Smith, Globe, Joyce, Rotar y, Stertil-Koni USA, Omer, US Hoist, Weaver, Western and so many others No matter how heavy, wide or long your fleet may be, Hoffman Ser vices Inc offers the widest range of heavy-duty vehicle lifts possible

Hoffman Ser vices Inc boasts clients from major corporations, local and state facilities, as well as regional authorities Some of those major corporations include but are not limited to: Sunoco, BP, BMW, Volvo and ExxonMobil Regional authorities such as NJ Transit, the Port Authority of NJ and NY, PSE&G and SEPTA, as well as private trucking and bus companies, such as CoachUSA, are all a part of the Hoffman Ser vices Inc world We also ser ve a number of local real estate agencies, state universities, vocational schools, car repair shops, among many others

Be sure to visit us online at hoffmanser vices com, and at NORTHEAST 2018 at Booth 343

INNOVATIVE SOLUTIONS & TECHNOLOGY/ PRO SPOT INTERNATIONAL

NORTHEAST 2018 Lanyard Sponsor

Pro Spot International, Inc , based in Carlsbad, CA, manufactures welding equipment specializing in applications for the collision repair industr y. Founded in 1986, the company owns and manages an onsite machine shop, sheet metal shop, powder coating, research and development department, a fabrication facility and assembly lines for the various welders

Training and support is important to Pro Spot The Carlsbad facility has a large training center as well as more training centers throughout the United States and the world The company owns numerous patents for our ingenious application tools, machines and procedures

Pro Spot is fully dedicated to its customers We know that the excellent customer relationships that we and our carefully selected distributors have developed over the years is the reason for our success We are constantly striving to improve our customer support methods and techniques Whether we are implementing new and cutting edge technical support, Web technologies or further improving our already extensive training programs, Pro Spot is always looking for ways to better our customers’ experiences, and we look for ward to meeting you at NORTHEAST! Visit us at NORTHEAST Booth 401

ITW EVERCOAT

ITW Evercoat produces Evercoat - the #1 preferred body filler and putty for the automotive refinish professional Celebrating 65 years of innovation, Evercoat has invested heavily in developing technologies that help body shops save money and increase productivity Over the years, Evercoat has been the first to market with several innovations: Rage® was the first stain-free body filler; Quantum 1® was the first filler to incorporate 10:1 flexible catalyst

continued on page 56

technology; and Rage® Ultra was the first filler to use ECORESIN™, a filler and putty product that is manufactured with eco-based resin that also provides superior sanding capabilities Other Evercoat firsts include: high build polyester primers, polyester glazing putty, lightweight pourable glazing putty,

unique packaging, direct to paint and time-saving body repair SOPs

In 2006, the Auto Magic® brand of professional car care products joined the ITW Evercoat family Auto Magic is an industr y leader, providing automotive detailing products and solutions to professional detailers and body shops including soaps, cleaners, dressings, polishes and waxes Twenty-five years ago, Auto Magic introduced Clay Magic® clay bars to the US market, which revolutionized how car exteriors are detailed

Evercoat and Auto Magic products - Innovative solutions that perform™. Visit us at NORTHEAST Booth 144 or online at www evercoat com

LINCOLN TECH

NORTHEAST 2018 General Sponsor

A national career training leader for more than 70 years, Lincoln Tech helps students build hands-on skills for in-demand careers in some of America’s most important industries Through connections with industr y partners, we’re able to show you exactly what skills hiring managers are looking for – and then help you build those skills on the same kinds of equipment professionals use in the field

More than a quarter of a million Lincoln Tech graduates have started new careers since our first campus opened in 1946. Four out of five Lincoln Tech grads start jobs in their field of study after graduation, and in many states our schools are the leading providers of technicians for specific auto and skilled trade industries!

If you’re ready to turn your passion into a profession that’s rewarding, exciting and doesn’t feel like “work,” come visit us at NORTHEAST Booth 140! Or visit lincolntech edu to learn about campuses and programs available near you, and about our grant and scholarship opportunities

LKQ CORPORATION

LKQ Corporation is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles LKQ has operations in North America, Europe and Taiwan LKQ offers its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks and recreational and performance vehicles LKQ operates in more than 570 facilities, offering its customers a broad range of replacement systems, components and parts to repair automobiles and light- and heavy-duty trucks

To enhance the deliver y ser vices and better assist customers in the New Jersey and New York markets, LKQ’s recycling facilities are networking with the aftermarket Keystone facilities in Kearny and Lakewood, NJ and in Brooklyn, the Bronx, Newburgh and Syosset, NY

LKQ’s online deliver y system provides its ser vice representatives with the ability to view parts from the company’s widest inventor y selection, allowing them to source parts as far south as Mar yland, as far north as Maine and as far west as Ohio for deliver y to customers, usually the next day

LKQ’s network across North America enables the company to ser ve collision and mechanical repair shops better than anyone else in the industr y With numerous cross-dock facilities in nine trading regions, the company can fulfill orders with aboveindustr y deliver y rates By offering alternative, aftermarket, OE recycled, remanufactured and reconditioned parts, LKQ provides their customers with an extensive selection of high quality replacements parts for just about any vehicle

LKQ acquires salvage vehicles, primarily at auctions, dismantles them, and recycles the OEM parts for resale on late-model automobiles involved in collisions or in need of replacement mechanical parts, such as engines or transmissions The most common recycled products include vehicle front or rear end assemblies, doors, trunk lids, engines and transmissions

LKQ also offers higher-demand aftermarket products, such as head and tail lamps, grilles, hoods, mirrors, bumper covers and fenders Platinum Plus is Keystone’s own brand of collision repair products and is the industr y’s only premium brand of collision parts Value Line is a quality part that often comes from the same manufacturer at a more competitive price, since there is no expense for the third-party evaluation

Additionally, third-party aftermarket parts certifier CAPA oversees the testing and inspection of nearly 10,000 LKQ aftermarket parts CAPA certified parts meet standards for fit, component materials and corrosion resistance The CAPA quality seal is placed only on products meeting CAPA’s strict quality requirements

Please visit LKQ at lkqcorp com, or at NORTHEAST Booth 129!

MAXON HYUNDAI MAZDA BUICK GMC

For New Jersey parts industr y mainstay Rick Weber, building personal, one-on-one relationships with customers is as important today as it was when he first started in the trade back in the early ’80s Known to Garden State repairers as the longtime parts director at Maxon Hyundai/Mazda (and now BuickGMC!) in Union, Weber and the Maxon Parts Department see customers as more than just numbers on an order

Not surprisingly, this increasingly unique business philosophy has paid off Currently ser ving most of New Jersey and parts of New York, Pennsylvania and Staten Island, the Maxon Wholesale Parts Division has built such a strong customer base that they had to move into a new warehouse to accommodate increasing sales Launched in May 2014, the facility boasts 8,000 square feet and $1 5 million in OEM collision and mechanical parts Thanks to the diligence of Weber’s crew, Maxon was able to make the major transition into the warehouse without a moment’s interruption in their regular parts ser vices The professionals who comprise the current Maxon parts team include an assistant warehouse manager known simply as “Mason,” who helps Weber run the general day-to-day operations of the new facility Parts Manager JP Pascual oversees the daily ser vice parts operation, while Ken Creasy and Hector Carrasquillo, offer personalized ser vice on the wholesale phones Shops can also expect to see new salesman Jim Brogan visiting their facilities! Administrative Assistant Pat Brady handles the department’s paper work, while seven drivers and four warehouse people complete the team

Recently, the Maxon family of dealerships has grown, expanding to include Buick and GMC! The unmatched ser vice and diverse inventor y that Maxon customers have grown accustomed to has set the group apart as the preferred dealer in Union

With his department always in a state of growth, Weber credits Dealer Principal Michael Ciasulli for making the parts operation an ongoing success “He gives me the tools I need to do the business; he saw this [expansion] as a good move,” Weber says

Like many popular parts providers, Maxon Hyundai/Mazda is a regular exhibitor at the annual NORTHEAST Automotive Ser vices Show In Weber’s

mind, spending the weekend at NORTHEAST allows him extraordinar y access to the clients who make it all possible “Maybe I see one or two customers on a given day, but I can’t see a lot of those people at one time,” Weber explains “NORTHEAST gives us the opportunity to see literally thousands of current and potential customers ”

Maxon is also excited to help shops obtain OEM parts instead of aftermarket reman salvage parts through Hyundai’s addition of CollisionLink to the manufacturer’s existing Go Genuine collision conquest program The shops already using CollisionLink can now join Hyundai’s program in conjunction with OEConnection and OPSTRAX, as mediums to receive quality parts at unbeatable prices! Maxon also offers GM and Mazda price matching

through CollisionLink, and is involved with PartsTrader and CollisionLink with all brands

The Maxon parts team is looking for ward to meeting YOU at NORTHEAST Booth 301, and encourages you to contact them for more information on what Maxon’s top-notch ser vice will mean for your business To learn more about Maxon, please call toll-free at (800) 964-7281 or visit www yesmaxon com

MICHAELSON FOREIGN & DOMESTIC CAR PARTS

Since 1926, Michaelson has been working hard to earn its reputation as New Jersey’s top auto recycler

continued on page 62

Located in South River, NJ, our highly-organized, meticulously clean facility has a vast selection of car parts, glass and accessories We’ve also been working with leading parts resources nationwide, guaranteeing you get the exact domestic or foreign part you’re looking for

The environment is one of our top priorities! We are one of New Jersey’s leading auto recyclers, and we continue to work to comply with all environmental issues and EPA rules and regulations Michaelson has

all required permits and licenses mandated by federal, state and local government

As your number one source for recycled foreign and domestic auto parts, you can now tr y our computerized inventor y search to find ever y part you need! Visit michaelsonauto com/inventor y/retail htm today!

For more information, visit us at NORTHEAST Booth L605, or online at michaelsonauto com

MYCOURTESYCARS

Offering state-of-the-art technology and wholesale lease pricing, MyCourtesyCars is specifically designed for collision and repair centers and the process is easy!

When you partner with MyCourtesyCars, you receive countless benefits, including: Single pay

plans, no vehicle disposal risk, nationally negotiated ser vice contracts, free deliver y and pick-up at lease end and more You can also download our app, safely securing all data in the cloud, and also offering customers real-time communication and data, paperless rental agreements, profitability analysis, simplified insurance invoicing and the ability to check vehicles in and out electronically

MyCourtesyCars will also increase your profit! With increased productivity and a more satisfied customer base, average collision repair profitability can increase up to 40 percent, and bring in new business.

For more information, contact jeff@mycourtesy cars com

NJPARTS, PART OF THE FLEMINGTON FAMILY OF BRANDS AND ITS AFFILIATES

NORTHEAST 2018 Silver Sponsor

When considering the best option to get highquality parts along with exceptional ser vice, collision repair facilities throughout the Garden State know they can always count on NJPARTS in Flemington, Clinton and Princeton to exceed their expectations Easily one of the most extensive parts wholesaling operations on the east coast, their family boasts nine dealerships to supply over 20 OEM and 50 aftermarket brands to over 1,800 active customers ever y day

Considering the vast size of NJPARTS, it comes as little surprise that it includes a fleet of over 30 vehicles ser ving New Jersey, Staten Island and parts of Pennsylvania The company offers swift, reliable deliveries utilizing a state of the art electronic deliver y system and numerous electronic ordering platforms

NJPARTS also offers MotorRight Auto Parts – an alternative solution to quality OEM replacement automotive parts, related repair shop supplies and equipment MotorRight is our newest initiative to help you compete and save with quality products

Celebrating over 40 years in Flemington, this long running company prides itself in offering a fully computerized structure, personal part ser vices, state of the art systems and logistics to provide area collision and mechanical facilities with quality parts and supplies For more information, please visit njparts com or call 877-NJ-PARTS Please visit us at NORTHEAST Booth 300 and 127

NUCAR

NUCAR Wholesale Parts Distributors has been in the wholesale auto parts business supplying the area’s ser vice professionals for more than three decades NUCAR Wholesale Parts Distributors is a separate department of NUCAR Connection that is 100 percent committed to ser vicing the independent automotive repair industr y with various OEM parts

Our success begins with all employees understanding that ever y customer and ever y part is our core investment How each of us treats and handles each one of them on ever y contact, ever y day, is the key to our success

Our professional sales and support staff undergo constant training to ensure they are knowledgeable

Multiple

Industry-leading

Unsurpassed Quality. Genuine Hyundai Parts.

HYUNDAI IS PROUD OF ITS REPUTATION FOR QUALITY AND SERVICE. SO ARE THE DEALERS AND BODY SHOPS WHO RELY ON GENUINE HYUNDAI PARTS.

TO MAKE CERTAIN THAT YOU GET THE RIGHT HYUNDAI PART, ASK FOR THE WHOLESALE PARTS SPECIALIST AT THESE FINE DEALERS. Buy Hyundai Parts.

For Genuine Hyundai parts, contact these Authorized Hyundai Dealers.

MAXON HYUNDAI

2329 ROUTE 22 WEST UNION, NJ 07083

TOLL FREE: 800-964-7281

FAX: 908-851-5631

LIBERTY HYUNDAI

305 ROUTE 17 NORTH MAHWAH, NJ 07430

PH: 201-529-3600

FAX: 201-529-3051

WAYNE HYUNDAI

1244 ROUTE 23 NORTH WAYNE, NJ 07470

PH: 973-646-0333

FAX: 973-694-1700

waynehyundai.com

The Lift King Standard Package is a FAST, EASY and SAFE way for ONE OPERATOR to remove or install a pickup bed with NO HUMAN LIFTING.

The Big Truck Special is designed for one person to use! You can install a semi hood with NO HUMAN LIFTING.

The Fender Paint Stand can boost your profits by increasing the efficiency of your collision repairs and painting process.

The best way to move vehicles around when performing restoration or repair work! Built to hold 600 pounds, this adjustable box dolly can easily fit under small and large truck beds.

The ProLine Parts Cart is a great parts management system. It folds up for easy storage and minimal floor space usage.

continued from page 62

about ever y part we sell and aware of how to handle them, to guarantee parts are delivered in a safe, professional manner

Our deliveries cover areas that include Delaware, Mar yland, New Jersey, Pennsylvania and New York We have more than 35 deliver y trucks on the road ever y day of operation All of our drivers are employed under NUCAR Wholesale Parts Distributors and take pride in delivering the right parts, undamaged, in a timely fashion suitable to your company’s needs

At NUCAR Wholesale Parts Distributors, we pride ourselves on our excellent ser vice We currently stock over $5 5 million in inventor y consisting of multiple car lines

NUCAR Wholesale Parts Distributors still has so much more to offer Please come visit our website, NUCARPARTS COM, which is full of information valuable to all automotive service repair professionals Our website consists of programs that can help make your company more profitable, contacts and information about us, an online return request form and many industr y links We believe that once you

work with us and get to know us, we will form a truly beneficial relationship So come get to know us!! Visit us at NORTHEAST Booth 408

PAUL MILLER AUTO GROUP

“We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments We work hard to ensure our customers are dealt with honestly, in a straightfor ward manner, professionally, and courteously ” – Paul Miller

The Paul Miller Auto Group has been ser ving the Garden State for over 40 years, and features: Porsche, Audi, Land Rover, Bentley, Rolls Royce, BMW, Honda, Subaru, Volkswagen, Jaguar, Toyota and Chevrolet, making it the perfect destination for all of your collision repair needs

Paul Miller is dedicated to delivering high-quality ser vice ever y step of the way – that means delivering genuine OEM parts to customers, whether they need repairs at our dealerships, want to improve their car with new accessories, or are planning a home auto project When you use Paul Miller, you know you’re getting the right product at a fair price when you order directly from our parts department. You can place your order online at paulmiller com/parts and we’ll call you as soon as it’s ready to pick up

We look for ward to seeing you at NORTHEAST at booth L202

POLYCRACKER

Polycracker is located in Boonton, NJ For more than 25 years, the company has been a provider of specialty chemicals for the removal of wax, grease, silicones and Armor-All from surfaces to prepare them for fisheye-free coatings and painting

Polycracker was the first to introduce a water-based chemical in this industr y and is still the number one choice

Most fisheye problems are caused by polysilicone, the ingredient in all of today’s most durable paint protection systems and waxes Successful refinishing of treated vehicles requires removal of all traces of these chemicals – Polycracker was designed to do just that Plus, Polycracker completely removes oil, grease, lubricants, fingerprints and dirt

Fisheye eliminators are the not the answer Adding fisheye eliminator to all paint jobs – “just in case” –can cause major problems down the road, because fisheye eliminators contain some of the same ingredients as the waxes Adding fisheye eliminators to paint can make the paint compatible with the wax, but using it can create adhesion problems, or wax residue accumulation

Clearcoats are even worse. Using eliminator in single stage top coats is a remedy that can be pulled off, but using the chemicals in primers or the basecoats of two- or three-stage finishes can be hazardous Using eliminator may help you get the base on, but when you apply the clear, you could get

thousands of fisheyes When that happens, your only chance of saving the job is by adding large doses of eliminator to the clearcoat This can mean countless small fisheyes that you will later attempt to color, sand and buff out By doing so, you’re risking slippage (adhesion problems) down the road

The simple solution is to eliminate fisheye at its source Use POLYCRACKER before sanding and before painting to ELIMINATE fisheye for good! Please contact us at polycracker@netscape com

PPG

We protect and beautify the world

Under its guiding mission to continue to be the world leader in coatings, PPG has ser ved the automotive refinish community for over 115 years, with a complete range of products, ser vices and expertise Today, PPG continues to play an indispensible role in ser ving collision centers worldwide

Technology, Training & Color Support

PPG offers a results-driven portfolio of refinish technologies to help customers meet high expectations for color matching accuracy and throughput performance As the industr y moves for ward with environmentally progressive refinish systems, PPG’s innovative waterborne technology leads the way Its AQUABASE® Plus and ENVIROBASE® High Performance brands, featuring anti-settle toners, have become the systems of choice for more than 11,000 collision centers across North America, and some 30,000 worldwide

Technician training and collision center operational improvement are also important components of their mission Last year PPG trained over 16,000 painters in the latest application techniques and coatings technology

The PPG MVP Business Solutions team has educated thousands of owners and managers on how to effectively increase their shop productivity and profitability, and leads the way in the practical application of Lean Six Sigma for collision repair

To ensure accurate color matching across all product lines, the PPG color network manages a color documentation program spanning four continents Each year over 27,000 entries are added to their database that already contains more than 3,500,000 distinct color matches Supporting this robust color database, PPG is continually advancing its paint management and color tools, such as the comprehensive PAINTMANAGER® software

Investing in Tomorrow

With performance coatings as its core business, PPG is committed to ongoing investment in coatings research and development to ensure the long-term success of its refinish partners

To learn more, please visit ppgrefinish com, call (800) 647-6050 and visit us at NORTHEAST Booth 735!

continued from page 71

PROLINE TOOL & SUPPLY

ProLine Tool & Supply has been manufacturing products to fill automotive and collision industr y needs for the past several years As a “Made in the USA” company based in Bad Axe, Michigan, we are always striving to provide the best customer ser vice possible We make our customers a top priority and look for ward to meeting your needs

Our company is known for developing “The Motor City Lift King” – a multi-function tool that is a fast, easy and safe way to remove or install a pickup box, camper topper, car and truck door or semi hood The Lift King also features a safety system to protect the product and operator, which in turn will help reduce workers’ compensation claims Like most shop owners, finding floor space can be difficult, but this lift only requires a three-feet-by-three-feet space when in the storage position! There are several other attachments, each one designed to be switched out quickly, allowing one single operator to perform various functions

ProLine is always working on product development and new advancements in the industr y by releasing heavy-duty built products that ser ve various needs

Please visit us at prolinetoolsupply com, and at NORTHEAST 2018 at Booth 147

RELIABLE AUTOMOTIVE EQUIPMENT

Over 30 Years of Dedicated, Superior Service History!

Founded in 1987, Belford, NJ-based Reliable Automotive Equipment (RAE) has a first class presence in the automotive aftermarket RAE has demonstrated superior customer ser vice for over 25 years while tailoring its equipment solutions to the ever-changing automotive market Our business has been built on exceptional employees who consistently offer fast turn around, outstanding ser vice and first-rate training

Repair technology is ever-increasing It is our goal to support new technology and provide our customers with the correct resources to repair vehicles consistent with manufacturers’ approved methods and procedures

To be successful in the 21st centur y, you need to create a sustainable competitive advantage for both you and your customers We at RAE have built collaborative relationships with a network of global companies to give you the best of both worlds: World-class product development expertise combined with unrivaled local support

The result? Outstanding product performance, unsurpassed product quality and most of all, the human touch So no matter what your equipment needs, RAE is here

Visit RAE at NORTHEAST Booth 335, or online at raeser vice com

continued on page 76

VISIT US AT BOOTH 204

SHERWIN-WILLIAMS AUTOMOTIVE

NORTHEAST 2018 General Sponsor

Providing high-performance automotive, fleet and aerospace coatings and associated products, Sher win-Williams Automotive Finishes (SWAF) ser ves a variety of customers including automotive collision repair facilities, dealerships, fleet owners/refinishers, jobber distributors and original equipment manufacturers

A total commitment to excellence in technology, products and process-driven solutions provides a competitive advantage for Sher win-Williams’ results-based customers Some of the brand’s leading products and ser vices include:

• Ultra 7000® Refinish System: The fastest solvent-based refinish system

• CC200 Dynamic Clearcoat: A premium finish possible in half the time of typical glamour clears

• ATX™ Refinish System: a complete system consisting of Undercoats, Basecoats and Spot and Overall Clearcoats suitable for use in both regulated and National Rule areas

In addition to providing revolutionar y products to the field, Sher win-Williams continues to score with its Lean Stock™ inventor y management system Through Lean Stock™, body shop customers have a strong solution to the challenges they face in producing repairs, streamlining in-house processes, improving cycle time and ensuring consistency across the entire refinishing and repair process

One of Sher win-Williams’ most popular programs, the A-Plus™ Network, offers a wide variety of solutions such as membership in Sher win-Williams vision groups, customer ser vice, employee growth, insurance relationships, management training, marketing, process refinement, productivity and profitability A-Plus™ Network members receive discounted pricing and priority ser vices from approved contributors including: American Honda, Fleet Response, Instant Estimator, Safelite Solutions, CSI Complete, Customer Research Inc , GMG Envirosafe, GRC-Pirk, Automotive Disciplines Inc , The Fristoe Group, VeriFacts, ALLDATA Collision, AutoWatch, iContact, OEConnection, Web Ready Solutions, DELL, OfficeMax and HERTZ

More information on the A-Plus™ Network is available at sher winautomotive com/customer-programs-ser vices/a-plus-network/ For more information on Sher win-Williams Automotive Finishes (SWAF), please visit sher winautomotive com, call 1-800-SWULTRA (1-800-798-5872) or visit them at NORTHEAST Booth 321

SPANESI AMERICAS

Founded in 1989 by Orazio Spanesi, Spanesi has become synonymous with constant growth and improvement Raised with an innate vocation for cars and mechanics, Orazio Spanesi’s dream started when he opened a body shop in a small town in the province of Padova, Italy in 1969 after beginning his career as a panel beater in 1958 Driven by his desire to learn ever ything there was to know about the industr y, he began travelling, first around Italy, then around the world Spanesi came to realize the inadequacy of the repair systems in use at the time, which were too slow and too complicated, and founded his own company to fill the void in the repair industr y Thanks to a series of astute technical insights, in just a few years, Orazio Spanesi succeeded in developing a range of products that included the Spanesi universal jig and the totem lift that revolutionized the market and brought the brand success

Today, Spanesi is a leading international producer of automotive repair equipment and continues to manufacture the most effective solutions to enable body shop technicians to perform repairs to a high standard of excellence Spanesi’s product lines include straightening benches, mini-benches, multi-benches, touch electronic i ms, vacuum systems, welding machines, infrared lamps, lifts, ay booth equipment and manual, pneumatic, electric and hydraulic

continued on page 79

Visit us at NORTHEAST®

continued from page

Spanesi’s dedication to superior products starts with research and development to continually improve the quality and technology needed for vehicle repair Being on the customer’s side is not just a slogan for Spanesi, but a fact of daily life, demonstrated by an on-site body shop in operation alongside its production plant Here, each new prototype is tested with modifications that improve efficiency, optimize times and simplify procedures This is the site of the real “field testing” that guarantees the exceptional Spanesi performance and continuous innovation Production quality can be checked at any time thanks to a widespread organization and the constant contact Spanesi maintains with its dealers around the world Spanesi’s renowned customer care and ongoing training enables technicians to guarantee their own customers faster and more efficient ser vice, while making Spanesi the landmark brand in the sector

In 2005, Spanesi added a second factor y that mirrors the Padova factor y, and is located in China to ser ve the Asian market The recent opening of Spanesi Americas will focus directly on North and South American marketing and distribution to meet the needs of its current and future customers Spanesi has poised itself to be able to support the global market

Spanesi Americas’ mission is to bring new products and technologies to body shops in the Americas to enable technicians to perform repairs to a high standard of excellence

There are no secrets behind Spanesi’s success, just one rule behind ever y choice: Be a technician, think like a technician and gear your products to technicians Visit Spanesi Americas at NORTHEAST Booth 415

STECK MANUFACTURING

New product releases, in-house ideas and inventorsubmitted ideas blend together to help propel Steck’s product lines

New product ideas are the keys to growth in today’s global market Steck Manufacturing embraces ideas from its tool users According to President Chris Brill, “New ideas are the life blood of our company ” Steck will evaluate each tool and work with the inventor to protect the idea, as well as pay a royalty to the inventor based on the net sales of the tool It is an exciting time in the body shop for technicians to build their experience and resumes on aluminum repair

Aluminum Door Skinning with AL Skin Zipper and SPR Bundle Tool Kit (PN 21899)

Skinning aluminum doors and working on nonstructure quarter panels require technicians to use hand steel tools when used on aluminum that isolate

the striking components to protect from galvanic corrosion, but also require the removal and installation of eight SPRs (Self-Piercing Rivets), as well as replacing the aluminum skin with a rope hem as part of the repair process Our Aluminum Door Skinning and SPR Bundle Kit components are listed below to replace and install an aluminum door skin

Al Skin Zipper (21982) and Al Skin Zipper2 (21896) New Air Hammer driven door skinning tool for any one millimeter aluminum skin and 1 5-millimeter door shell, and is easily affordable for ever y auto body technician. The Al Skin Zipper skins doors in approximately 15 minutes using Al Skin Zipper’s selflubricating reinforced Nylon head that will crimp regular or adhesive bonded skins The Al Skin Zipper2 can now skin the window opening with its self-lubricating reinforced Nylon head that will crimp regular or adhesive bonded skins, which could not be done in the past

SPR Insertion (21960) and SPR Extraction (21970) Tools

Skinning aluminum doors and working on nonstructure quarter panels, technicians will be required to remove and install eight SPRs (Self-Piercing Rivets) as part of the repair process Steck has two new tools that allow the technician to control these repair processes without waiting in line for the ver y

continued on page 81

continued from page 79

expensive hydraulic tools Both tools are high grade hardened steel frame with a ½” 20 Grade 8 hex bolt to work with your ¾” or 19mm socket to your ½” impact wrench

Soft Strike 4 Piece Aluminum Kit (35000) with Hard Cap Cover (35025), General Purpose (35013) and 625 Light Toe Dolly Covers (35017)

The Soft Strike Covers, including the Heel Dolly, General Purpose Dolly and 625 Light Toe Dolly eliminate the need to invest in redundant, special aluminum application tools Allows the safe and uncomplicated conversion of existing steel tools to work on aluminum; the removable covers prevent

cross contamination and galvanic corrosion

Maximize your existing steel body hammer investment by using Soft Strike Hard Cap Cover for Body Hammer with a strong reinforced Nylon head that will not tear when working on sharp aluminum door edges Flexible O-Ring inside Soft Strike Hard Cap Cover allows a secure fit on hammer heads from 1 5” up to 1 6” when working on sharp edges

Check it out on our website: www steckmfg com or visit us online at youtube com/steckmfg or facebook com/SteckMfg We look for ward to seeing you at NORTHEAST Booth 113

TEAM PRP NORTHEAST (PRP-NE)

The Premium Recycled Parts – NorthEast (PRPNE) group is a partnership of 21 auto recyclers in 21 locations across the Northeast region We are proud to provide the most extensive inventor y in the Northeast, with next-day deliver y and personalized, friendly customer ser vice With over 500 salespeople

and 325 deliver y trucks available through the national partnership and the capabilities to dismantle over 250,000 cars a year as a group, why would you choose anyone else for your recycled parts needs?

Team PRP NorthEast is part of the Team PRP Alliance, a national alliance of over 130 auto recyclers operating in 49 states The Team PRP Alliance provides its clients access to an inventor y of over a million recycled parts as well as the recycling industr y’s best warranties, quote and deliver y guarantees Best of all, each member of the Team PRP Alliance remains independent, guaranteeing competitive prices

For more information on Team PRP NorthEast, please visit prpne com We look for ward to meeting you at NORTHEAST! Come visit us at Booth 211 to learn more about Team PRP NorthEast and be entered into some great giveaways!

continued on page 83

Flemington Volkswagen

213 ROUTE 202/31

FLEMINGTON, NJ 08822

TOLL FREE: 877-657-2787

FAX: 908-782-1795

rmuir@flemington.com www.NJPARTS.com

Linden Volkswagen

900 EAST ELIZABETH AVE.

LINDEN, NJ 07036

TOLL FREE: 800-343-5116

FAX:908-486-4232

www.lindenvw.com GeorgeP@lindenvw.com

Paul Miller VW of Bernardsville 118 MORRISTOWN ROAD

BERNARDSVILLE, NJ 07924

TOLL FREE: 877-318-6557

LOCAL: 908-766-1600

FAX: 908-766-6171

www.paulmillervw.com

Douglas Motors 491 MORRIS AVE. SUMMIT, NJ 07901

PHONE: 908-277-1100

FAX: 908-273-6196

TOLL FREE: 800-672-1172

www.douglasvw.com email: douglasparts@douglasautonet.com

Trend Motors 221 Route 46 West

Rockaway, NJ 07866

888-267-2821

FAX: 973-625-4985

www.trendmotors.com email:dreinacher@trendmotors.com

DCH Volkswagen of Freehold 4360 ROUTE 9 FREEHOLD, NJ 07728

PHONE: 732-810-7903

FAX: 732-637-8297

www.dchvwoffreehold.com

email: dfilipe@dchusa.com

continued from page 81

TOWN MOTORS

The Town Motors family of dealerships services body shops far beyond its Englewood, NJ base Our parts customers get what they need from our combined inventory without having to deal with delays or worry

We love working on new and used vehicles, and while we’re happy to serve people who either do not want to perform their own auto repairs and car service, don’t know how, or don’t have the time, we completely understand why so many do it themselves Like us, they believe there’s nothing so rewarding as getting some grease on their hands Of course, for the really big stuff, you may want to contact our auto body shop in Englewood by calling the service center at (201) 2276523

Our Audi, Porsche and Subaru locations carry the parts and accessories you need for your repairs - from the oil filters to the windshield wiper blades, from batteries to tires and more If you need help determining exactly what you need to do the job right, just ask And, if for some strange reason we don’t have exactly what you’re looking for, we’re happy to special order it right away

We at Town Motors look forward to meeting current and future customers during NORTHEAST! Come visit us at Booth 124

TRI-STATE LUXURY COLLECTION

The flagship dealers of the Tri-State Luxury Collection look forward to serving you! Representing Mercedes-Benz, Jaguar, Land Rover and Audi through multiple locations throughout New Jersey and New York, our growing auto group embraces customercentric vehicles sales, financing and service Elegance and excellence are the pillars of our business, and you’ll find the same high standards for customer care and quality at each of our dealerships Most importantly, we value the ongoing relationship we have with each customer One of the most valuable resources we offer is a professional staff that loves to assist customers

The teams at our dealerships are what truly set us apart Not only do they exemplify our customer-centric approach; they are certified mechanics and knowledgeable parts specialists who know the ins and outs of each brand Our dealer members can also share resources, so it is easy to find the specific parts our customers need This enables us to provide a higher level of service than other dealerships - something that our customers are talking about

We are excited to announce the newest addition to our group - Audi Queens, scheduled to open in early April 2018 We look forward to serving customers and continuing to offer the same exceptional experience the industry has come to expect from the Tri-State Luxury Collection!

Visit us online at tristateluxurycollection com, and make sure to visit us at NORTHEAST Booth 101

USI OF NORTH AMERICA

The USI journey began in the 1970s, and things have really expanded over the years! For over four decades,

we’ve been providing our customers unrelenting dedication, commitment and pure passion We are now an international company, as we’ve grown to include three worldwide branches – USI North America, USI Iberia and USI Brazil

By keeping up with the ever-changing demands of the collision repair industry, and being at the forefront of innovation, we’ve maintained a great deal of success Quality and customer service are our top priorities, and in remembering those ideals, we’ve kept USI Italia as an undisputed leader in the spray booth market It is due to our hardworking staff – everyone from our technical expertise, to our specialized workers, designers and engineers, that USI North America is a world-class leader in the collision repair refinish industry

Be sure to visit us at NORTHEAST 2018 at Booths 327 and 112, or online at usius com

VALSPAR AUTOMOTIVE

NORTHEAST 2018 General Sponsor

Valspar Automotive is a market leader in premium quality refinish coatings and collision repair products with such brands in its portfolio as Matrix Automotive Finishes, Prospray Finishes, DeBeer Refinish, Valspar Refinish, House of Kolor and U S Chemical & Plastics Valspar Automotive’s range of solutions keep your shop productive and profitable, while ensuring you achieve the best possible quality, job after job. Solutions offered are innovative including:

continued on page 85

Flemington Subaru 167 Route 31

Flemington, NJ 08822

Toll Free: 877-657-2787

Fax: 908-782-1795

Liberty Subaru 55 Kinderkamack Road

Emerson, NJ 07630

Phone: 201-261-7495

Fax: 201-261-3261

Toll Free: 888-782-9493 parts@libertysubaru com For Genuine Subaru Body Parts, contact these Authorized Subaru Dealers.

bseymour@flemington com www njparts com

Diagnostically speaking, there is no substitute.

Porsche technology. Porsche Genuine Service & Parts.

Contact one of these authorized dealers.

Town Porsche 105 Grand Avenue

Englewood, NJ

201-227-6505 Fax 201-227-6553 www.townporsche.com

Flemington Porsche 213 Route 202/31 Flemington, NJ

800-216-5124 Fax 908-782-9397 www.flemington.porschedealer.com

Princeton Porsche 3333 Route 1

Lawrenceville, NJ

609-945-1500 Fax 609-945-1501 www.princetonporsche.com

Paul Miller Porsche 3419 Route 46 East

Parsippany, NJ

973-227-3000

Fax 973-575-8396 www.paulmiller.com

Porsche Monmouth 280 Route 36 East

West Long Branch, NJ

732-935-7600

Fax 732-935-7602 www.porschemonmouth.com

Manhattan Motorcars 711 11th Avenue

New York, NY

877-661-1586

Fax 646-473-0798 www.manhattanmotorcars.com

• Valspar Refinish is introducing four new Radical Effects Toners for unique and dramatic color shift

• Matrix Automotive Finishes’ C2C Coast to Coast Intermix Color System offers compliance no matter where your shop is located in the U S and Canada

• Prospray Finishes’ new low VOC toners offer compliance in five of the brand’s most popular colors

• WaterBase 900+ Series by DeBeer Refinish continues to be a driving force in waterborne technology giving shops a compact system delivering color match every time and a premium finish

• House of Kolor’s basecoat solutions, Shimrin and Shimrin2 provide eye-popping vibrancy and mind-bending depth

With more than 55 years serving the collision repair industry, U S Chemical & Plastics (USC) continues to set the standard in the formulation and manufacturing of high performance repair, refinish, appearance and accessory products Professionals like you depend on USC for quality and value in aftermarket products such as fillers, putties, fiberglass repair, masking, paints, coatings, adhesives, truck bed liners, abrasives and accessory products

Come see Valspar Automotive at NORTHEAST Booth 317 Valspar Automotive can work with you to select the right products for your shop’s needs To learn more about Valspar Automotive and U S Chemical & Plastics, visit valsparauto com

WESTBURY CHRYSLER, DODGE, JEEP, RAM

We’re your Chrysler, Dodge, Jeep and RAM parts connection!

If you aren’t using Chrysler, Dodge, Jeep and RAM parts in your repairs, you might be doing your customers a disservice That’s why we recommend genuine parts straight from the source, and the same ones our team of onsite Chrysler, Dodge, Jeep and RAM service specialists use These new parts are made specifically for these vehicles, and that leads to better performance, better efficiency and a longer lasting car Those are the things noname manufacturers can’t always guarantee

For the best in genuine Chrysler, Dodge, Jeep and RAM parts on your next automotive repair, submit a request form on our website at westburyjeep com, or come visit us at 111 Bond Street, Westbury, Long Island, NY Proudly serving all of Nassau and Suffolk counties, Brooklyn, Queens, Staten Island and parts of New Jersey, we’re here to help you hit the ground running with your parts and repair needs, while also answering any questions you might have

Quality is our guarantee! Because we only stock OEM replacement parts and accessories, you can be sure that manufacturer specific quality will be maintained

WHEEL COLLISION CENTER

Wheel Collision Center (WCC) professionally repairs and refinishes damaged factory and aftermarket alloy wheels at a fraction of their new cost, guaranteed! WCC’s wheel production facility offers insurance-quality wheel refinishing, which carries our limited lifetime warranty, as well as wheel polishing, painting and chroming WCC stocks thousands of refinished OEM alloy wheels available for sale or exchange Aftermarket or out-of-stock factory wheels can often be repaired or located

continued from page 83 2018

WCC uses proprietary, industry-leading machinery for straightening aluminum wheels Our Patented Repair Process assures 100 percent wheel integrity Accidents,

potholes, curbs or tire machines can cause damage resulting in a wheel being discarded Scratched, bent, gouged or cracked, WCC can repair it properly and safely, backed by 2 5 years of metallurgy testing by Lehigh University Material Research

WCC’s expert technicians can straighten or weld damaged areas back to original condition in less time than it normally takes to buy a new wheel We offer 100 percent inspections before shipping, and check radial and lateral runout and balance to ensure the wheel is perfectly straight so the car rides smoothly

WCC offers daily pickup and delivery service in Southeastern PA & Northern NJ, as well as daily UPS around the United States We welcome your alloy wheel business, so call us at (800) 292-RIMS (7467), and visit us at NORTHEAST Booth 305

ZB NEGOTIATIONS

ZB Negotiations was established in 2005 and is the number one source for obtaining fair market insurance settlements

Our signature, personalized service is offered to vehicle owners and dealerships facing a total loss, diminished value or loss of use claim Utilizing a hands on-approach we take the mystery out of what should be done and when ZB Negotiations works for you, not the insurance carrier There are no upfront costs for the services we offer The settlement results obtained tell the story of why we are the number one source The company has over 25 years of successful negotiation experience

For more information, visit us at NORTHEAST Booth L1006 in the NORTHEAST Pavilion or online at ZBLLC net