AASP-MN News October 2016

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October 2016

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AASP-MN News

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CONTENTS AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 • Roseville, MN 55113 Phone: 612-623-1110 • Fax: 612-623-1122 email: aasp@aaspmn.org • website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. © 2016 All rights reserved. Cover image © www.istockphoto.com.

AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

AASP-MN BOARD MEMBERS 2016 - 2017

Vol. 24 No. 10

MECHANICAL DIVISION DIRECTOR’S MESSAGE ............................................4 Finding, Training & Retaining the Best People

by Mars Overlee, AASP-MN Mechanical Division Director LEGISLATIVE UPDATE ............................................................................5 Legislative Doldrums

by Kevin Walli, AASP-MN Lobbyist LOCAL NEWS ......................................................................................6

PRESIDENT Greg Kasel, AAM

NATIONAL NEWS ..................................................................................7

IMMEDIATE PAST PRESIDENT Tom Gleason

MOORHEAD MEMBER XCHANGE REGISTRATION FORM....................................9

SECRETARY-TREASURER Wayne Watson

“HONDA, NISSAN & SUBARU VARIABLE VALVE SYSTEMS” REGISTRATION FORM ....9

COLLISION DIVISION DIRECTOR Will Latuff MECHANICAL DIVISION DIRECTOR Mars Overlee ASSOCIATE DIVISION DIRECTOR Dave Bock COLLISION SEATS Jim Siegfried, AAM Bruce Tschida, AAM MECHANICAL SEAT Carl Thomas

STAFF EXECUTIVE DIRECTOR Judell Anderson, CAE, AAM OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 • FAX: 973-235-1963 PUBLISHER Thomas Greco (thomas@grecopublishing.com) SALES DIRECTOR Alicia Figurelli (alicia@grecopublishing.com) EDITORIAL DIRECTOR Joel Gausten (joel@grecopublishing.com) EDITORIAL ASSISTANT Chloe Durante (chloe@grecopublishing.com) CREATIVE DIRECTOR Lea Velocci (lea@grecopublishing.com) OFFICE MANAGER Donna Greco (donna@grecopublishing.com) www.grecopublishing.com

PARTNERS IN PREVENTION ....................................................................12 Energy Efficiency For Your Shop DEG ESTIMATING TIPS ..........................................................................13 F.Y.I. ................................................................................................17 CASH IN ON YOUR MEMBERSHIP!..............................................................18 AASP-MN’s Partnership With Royal Business Forms & CDH Promotions UPCOMING EVENTS October 18, 2016 Moorhead Member XChange MN State Community & Technical College Moorhead, MN

January 10 & 11, 2017 Race for Automotive Education ProKart Indoor Racing Burnsville, MN

October 25, 2016 Honda, Nissan & Subaru Variable Valve Systems EP Auto, Tire & Glass Eden Prairie, MN

April 13, 2017 AASP-MN Annual Meeting & Leadership Conference Doubletree by Hilton Bloomington Bloomington

For more information, contact the AASP-MN office at 612-623-1110 or visit the Association’s website, www.aaspmn.org.

ADVERTISERS’ INDEX AmeriPride ................................................17 Axalta Coating Systems ............................OBC Blue Net, Inc. ............................................8 Buerkle Hyundai ........................................5 Choice Auto Rentals ..................................10 Dentsmart ..................................................12 FinishMaster ....................................................7 Inver Grove Honda / Inver Grove Toyota..........13 Jack McClard ............................................14 Keystone....................................................17 AASP-MN News

Libson Twin City........................................15 Maplewood Toyota ....................................16 Mills Parts Center......................................16 Morrie’s ....................................................8 Motorwerks BMW......................................IBC MPA ............................................................................11 Rosedale Chevrolet....................................14 Roseville Chrysler ....................................16 Straight & Square ......................................10 Toyota Group ............................................IFC October 2016 3

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MECHANICAL DIVISION DIRECTOR’S MESSAGE

Finding, Training & Retaining the Best People

by Mars Overlee, AASP-MN Mechanical Division Director

I’m Mars Overlee, the Mechanical Division Director of your association. That’s right, I said your association. The members of AASP-MN make up the association, so it goes without saying that your employees make up your business.

So how do we recruit, train and retain the best people?

Hopefully you know by now that your association is doing its part to attract new people into the auto service and collision repair industry. AASP-MN founded and sponsored Minnesota Careers in Auto Repair and Service (MNCARS), a two-year, multifaceted campaign that will provide students, parents, teachers and guidance counselors with a better picture of the pathways to success and career opportunities in the automotive industry. If you haven’t already, check out www.carcareers.org.

At the shop level, the first step is the hiring process, so you must have some sort of hiring criteria. This will differ for all shops, but one thing you might want to look out for from prospective employees is job hopping…or no more than two jobs in five years. If you see a résumé in front of you where the person has had five jobs in the last five years, what does that tell you? What that tells me is that, come the end of year six, they will have had six jobs.

A simple phone call is a great way to screen out prospective employees. That’s right, screen out - not in. You may also want prospective employees to take an assessment test. (AASP-MN has an employee assessment program available for members for only $15. If you’d like more information about it, contact the AASP-MN office.) You will sometimes be shocked at how different the results of the assessment are from your own perception of the person you interviewed. Regardless, you should have expectations and share them with all prospective employees - and even test them on your own. Any employee we hire takes a written test on questions we have prepared for them. Advisors are asked how they would handle or sell a couple different types of repair jobs, for example.

Now that you have selected your new employee, you will need some sort of training to show him/her what’s expected, i.e. hours billed or sales quotas, etc., and teach them how you do things versus how they are done somewhere else. Teach them the 10 key systems in your business. That is, what 10 things will make them the most successful in your business environment. Then you, as the business owner or manager, should follow up weekly with that person for the next 90 days. After 90 days, you can decide how often to follow up, but I recommend at least monthly, or more.

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After 90 days, you will know if that new hire is the right fit for your business. Many Human Resource managers say they hire wrong 40 to 60 percent of the time. It’s not always because that person is a bad employee, but a lack of training and being held accountable causes the new hire to become a disassociated employee who is only there for the paycheck. If that happens, it is very difficult to re-engage that employee.

When asked why they left a company, most people say they did not feel like they were appreciated. To prevent this from happening, you need to define the mission of your company and state it over and over again. I highly suggest you dedicate 15 minutes per week per employee to have a one-on-one meeting. During this time, you can learn more about the employee and he/she can learn more about you and your company, including its mission. This will help the employee become more involved in the company and also see you as a leader, rather than just a boss.

I recently hired a technician that had been with another shop for 17 years. In that time, he never had a company staff meeting or event. He was quite surprised to learn that we have a weekly lunch meeting (on the shop) for staff training. We talk about our recent successes and what we can improve upon to make the company better, etc. We also try to do fun things as a company. We recently attended the St. Paul Saints game outing with AASP-MN and this year we also started a fantasy football league, where the first through third place winners will get a prize. You would be surprised what small things can do to retain employees.

I hope this information has helped you. If you need to contact me, feel free to do so at mars@ricks36.com.

AASP-MN News

WELCOME NEW MEMBERS: SEPTEMBER 2016 Ultimate Fleet Repair Eagan Wirthco Engineering, Inc. Edina

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LEGISLATIVE UPDATE

Legislative Doldrums

by Kevin Walli, AASP-MN Lobbyist

We are now in the season of “wait-and-see.” Before we can finalize anything to do with our legislative agenda, we must waitand-see who comes through in the upcoming election cycle.

Will the Republicans retain control of the House? Will the Senate remain DFL? As always, there will be some surprising results. Some well-known incumbents will find themselves on the short end of the ballot count.

While AASP-MN and other organizations go about the business of identifying priorities for their legislative agendas, we are at a point where we are not sure which legislators to approach regarding our priorities and, in any case, most of the legislators aren’t inclined to take time away from their re-election campaigns for an in-depth briefing on a legislative proposal.

Everything is on hold until we can all see the results of the November 8 General Election.

Once we know who is in and who is out, the first piece of the puzzle that will fall into place is who the leaders will be. Who will be Speaker of the House and Senate Majority Leader?

Shortly thereafter, the Caucuses will meet and the Majority Caucus will establish the number and jurisdiction of House and Senate Committees; the Committee Chairs will then be named. Then, some time before the end of the year, the Representatives and Senators will receive their formal Committee Assignments. This will determine our target audience for the AASP-MN legislative agenda.

The 2017 Legislature Session will begin on January 3 and must end by May 22. Our attention will be focused on the early weeks of the Session, as legislators are just getting their feet on the ground and getting comfortable in their new offices. That’s when we will renew our efforts to advance the AASP-MN legislative agenda.

In the meantime, please stay in contact with your local candidates. Once the results are in, try to reach out to congratulate the winner and let them know we’ll be knocking on their door soon.

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LOCAL NEWS

AASP-MN to Host Member XChange in Moorhead Connect, Share, Learn

AASP-MN will host a Member XChange on October 18 from 6:00 – 8:00 p.m. at MN State Community & Technical College, Moorhead.

The event is open to all owners/managers of independent auto service and collision repair shops in the Moorhead and Fargo area. You don’t have to be an AASP-MN member to attend.

For more information or to register, see page 9 or visit the association’s website, www.aaspmn.org.

AASP-MN to Host “Honda, Nissan & Subaru Variable Valve Systems” Seminar AASP-MN will host “Honda, Nissan & Subaru Variable Valve Systems” on October 25 from 4:00 - 8:00 p.m. at EP Auto, Tire & Glass, Eden Prairie.

The seminar, presented by Todd Erickson and Joe Masterman, Asian Carline Specialists at IDENTIFIX, will cover how these systems work, common failures and how to diagnose them.

For more information or to register, see page 9 or visit the association’s website, www.aaspmn.org.

United Fire Group Declares Dividend The AASP-MN property and liability insurance program written through United Fire Group recently declared a dividend.

The 2016 dividend is equal to one percent of members’ earned premium during the 2015 plan year. One hundred and fifty five members qualified for the dividend, which totaled over $17,500.

AASP-MN would like to thank members who are participating and doing their part in keeping the program vital. If you’d like to learn more about this valuable member benefit program, contact Dennis Spindler at 763-549-2238 or dspindler@cbizaia.com.

CarCareers.org Creates Automotive Industry Counseling Kit Minnesota Careers in Automotive Repair and Service equips counselors and teachers with the latest automotive education and career information The automotive industry has changed at a blistering pace in the last few decades and automotive service and collision repair professionals are in high demand to maintain today’s high-tech cars. Minnesota Careers in Automotive Repair and Service (MNCARS) recently released educational materials that equip teachers and counselors with information on today’s advanced automotive career paths that will appeal to a wide range of students.

Materials available include: • A letter to parents highlighting opportunities in the industry • Information on how to prepare students for financial success • A fact sheet on automotive education options and careers • An infographic about the automotive industry • Presentations to introduce today’s automotive education and careers to parents or counselors along with one for counselors and teachers to present in classrooms MNCARS’ goal is to correct misperceptions of an outdated automotive industry by providing free, easy-to-access information about today’s technology-based automotive service and collision repair careers.

“Earning an automotive education opens the door to a rewarding career, as students will enjoy lifelong skills and a variety of career paths in which they can advance their knowledge and their paycheck,” said Dan Sjolseth, Chair of MNCARS and owner of Superior Service Center in Eagan and Apple Valley, MN. “We want parents, teachers and school counselors to know how an education in the auto industry provides a pathway to an in-demand career that can take students all over the world and provide financial success.”

All the materials are free to view and download at CarCareers.org. For more information, visit www.carcareers.org.

THANK YOU 2016 AASP-MN SPONSORS Gold Sponsors Auto Value Parts Stores/APH Autoshop Solutions Axalta Coating Systems CBIZ AiA Meadowbrook Insurance PPG Automotive Finishes United Fire Group Silver Sponsors aaa Auto Parts Dent Impressions Enterprise Rent-A-Car LKQ/Keystone Automotive Lowell's Performance Coatings & Equipment Midwest Parts Advantage Mitchell International O'Reilly Auto Parts PAM's Auto, Inc. R.O. Writer Suburban Chevrolet

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Other Sponsors 3M AASP National Bill Smith Fund Choice Auto Rental Dentsmart Paintless Dent Removal FinishMaster Global Finishing Solutions Hertz Corporation Insurance Brokers of MN / Jensen Agency Kukui Corporation Net Driven Sherwin Williams Single Source, Inc. Valspar

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Shop Here First!

AASP-MN Associate Member Directory 3M Company - Woodbury, MN aaa Auto Parts - Rosemount, MN aaa Auto Parts - East Bethel, MN AASP-MN BankCard - Minnetonka, MN Action Auto Parts of St. Paul, Inc. - St. Paul, MN AkzoNobel Automotive & Aerospace Coatings - Stillwater, MN AmeriPride Services - Minneapolis, MN Arcon Solutions, Inc. - Burnsville, MN Assessment Associates International - Minnetonka, MN AudaExplore - San Ramon, CA Auto Body Specialties, Inc. - Mankato, MN Auto Color & Industrial Supply, Inc. - St. Joseph, MN Auto Data Labels, Inc. - Deer Park, NY Auto Nation Parts Department - White Bear Lake, MN Auto Plus Auto Parts - Lexington, MN Auto Plus Auto Parts - Bloomington, MN Auto Plus Auto Parts - Hopkins, MN Auto Plus Auto Parts - Brooklyn Park, MN Auto Value Parts Stores - St. Cloud, MN Automotive Parts Solutions, Inc. - St. Cloud, MN Automotive Recyclers of MN - Minneapolis, MN Automotive Training Institute - Linthicum, MD Autoshop Solutions - Apex, NC Axalta Coating Systems - Rogers, MN BASF Corporation - Crystal, MN Blue Net, Inc. - Eagan, MN Blue Rock Refinishing Solutions, LLC - Roseville, MN Blue Tow Service Center - Blaine, MN Boulay Financial Advisors, LLC - Minneapolis, MN Brake & Equipment Warehouse - Minneapolis, MN Buerkle Honda - White Bear Lake, MN Buerkle Hyundai - White Bear Lake, MN C.H.E.S.S. - West St. Paul, MN Cartier Agency, Inc. - Duluth, MN CBIZ AiA - Brooklyn Center, MN CCC Information Services, Inc. - Andover, MN Choice Auto Rental - Bloomington, MN Cottens’ NAPA - Anoka, MN Dent Impressions - Rogers, MN Dentsmart - Isanti, MN Derson/Clean Burn - Watertown, MN Dorman Products - Colmar, PA Dynotec Industries, Inc. - Jordan, MN Eau Claire Auto Parts, Inc. - Eau Claire, WI Elite Auto Accessories, LLC - West St. Paul, MN Elite Worldwide, Inc. - Rancho Santa Fe, CA Enterprise Rent-A-Car - Eagan, MN Estify, Inc. - Agoura Hills, CA Factory Motor Parts - Eagan, MN Finishmaster - Duluth, MN Finishmaster - Edina, MN Finishmaster - St. Cloud, MN Finishmaster - Fridley, MN G & K Services, Inc. - Minneapolis, MN Heartman Agency - Faribault, MN Hedahls Parts Plus - Detroit Lakes, MN Hedahls Parts Plus - Fergus Falls, MN

Hertz Corporation - Richfield, MN IDENTIFIX - Roseville, MN Insurance Brokers of MN / Jensen Agency - Minneapolis, MN Jim’s Bumper to Bumper - Oslo, MN Johnson Supply Co. - Duluth, MN Kent Automotive - Ham Lake, MN Keystone Automotive - Minneapolis, MN Kukui Corporation - San Jose, CA LKQ - John’s Auto Parts - Blaine, MN LKQ - Minnesota - Albert Lea, MN LKQ - Viking Auto Salvage - Northfield, MN Mark’s Towing, Inc. - Eagan, MN McClard & Associates - Hopkins, MN Meadowbrook Insurance - Overland Park, KS Metro Auto Salvage - Lakeville, MN Midwest Parts Advantage - Eden Prairie, MN Mighty Auto Parts - Burnsville, MN Mitchell International - Minneapolis, MN Mitchell1 - Ellisville, MO Morrie’s Automotive Group - Brooklyn Park, MN Motor Parts & Equipment - Winona, MN NAPA Auto Parts /Parts Department of Owatonna - Owatonna, MN NAPA Auto Parts - Cambridge - MN NAPA Distribution Center - St. Louis Park, MN NAPA Distribution Center - Owatonna, MN National Coatings & Supplies - Maplewood, MN National Coatings & Supplies - Rochester, MN Net Driven - Duluth, MN Northland Parts (NAPA) - McGregor, MN Norton Automotive Aftermarket - No. St. Paul, MN O’Reilly Auto Parts - Brooklyn Park, MN P.P.G. Automotive Finishes - Mitchell, SD P.P.G. Automotive Finishes - Edina, MN PAMs Auto, Inc. - St. Cloud, MN Parts Dept. of Faribault / NAPA Auto Parts - Faribault, MN Parts Dept. of Northfield / NAPA Auto Parts - Northfield, MN Proven Force Clutch and U Joint - Maple Grove, MN Pump & Meter Service - Hopkins, MN R.O. Writer - St. Paul, MN Rudy Luther’s Hopkins Honda - Hopkins, MN SATA Spray Equipment - Spring Valley, MN Savage Parts Service - Burnsville, MN Scharf Auto Supply - Rochester, MN Schmelz Countryside - Maplewood, MN Sherwin Williams Automotive Finishes - Bloomington, MN Single Source Inc. - Baldwin, WI Single Source Inc. - Roseville, MN Southern Minnesota Auto Supply Co. - Rochester, MN St. Paul/Mpls. Wholesale Parts - Anoka, MN Straight & Square Distributing, LLC - St. Cloud, MN Suburban Chevrolet - Eden Prairie, MN United Fire Group - Hugo, MN Valley Imports - Fargo, ND Valspar - Minneapolis, MN Wakeman Equipment Sales, Inc. - Brown Deer, WI Wipers & Wipes, Inc. - Hugo, MN

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PLEASE JOIN

FOR...

Moorhead Member XChange

Honda, Nissan & Subaru Variable Valve Systems

Connect, Share, Learn Tuesday, October 18 6:00 p.m. – 8:00 p.m.

MN State Moorhead, Room F114* 1900 28th Ave. S. Moorhead, MN 56560 This event is open to all owners/managers of independent auto service and collision repair shops in the Moorhead and Fargo area. You don’t have to be an AASP-MN member to attend.

AASP-MN Executive Director Judell Anderson will be on hand to provide industry updates on the following topics: • MNCARS (Minnesota Careers in Auto Repair & Service) campaign dedicated to promoting auto industry careers and recruiting people into Minnesota’s post-secondary auto service and collision repair programs.

• AASP-MN’s initiatives at the Minnesota State Capitol and with State Regulatory Agencies, including the MN Department of Commerce and Pollution Control Agency.

Attendees will also have the benefit of touring the new MN State automotive facilities and participating in an informal, roundtable discussion to talk about issues of interest and concern in the Fargo-Moorhead area.

Your RSVP is important, as we will need an accurate count to plan for food and beverage. Please RSVP to aasp@aaspmn.org or call 800-852-9071 with your attendance plans by Friday, October 14.

Attend this session if you want to stay up-to-speed and offer input on state and national industry issues, events and activities.

Attend this session if you want to get to know, visit and share ideas with your colleagues in the industry.

Attend this session if you want to be on the cutting edge of what’s happening in the auto service and collision repair industry!

You are encouraged to pass this information along to a shop colleague and invite them to attend. We look forward to seeing you at the Moorhead Member XChange! * Park in the south or east parking lot. Classroom is on the east side of the building. Enter through the southeast door and go north in the hall. F114 is about half way down.

Presented by Todd Erickson and Joe Masterman, IDENTIFIX Tuesday, October 25, 2016 4:00 – 8:00 p.m.

EP Auto, Tire & Glass 12479 Plaza Dr. Eden Prairie, MN 55344 Cost: $95 Member / $115 Non-Member ea.

This course will cover variable valve timing and variable valve lift systems from Honda, Nissan and Subaru. We will discuss how the systems work, their common failures and how to diagnosis them.

• Honda Variable Valve Timing and Lift Electronic Control (VTEC), Variable Timing Control (VTC) and Variable Cylinder Management (VCM) • Nissan VVT (Timing) including exhaust cam magnetic retarders in the INFINITI G37 Variable Valve Event and Lift (VVEL) • Subaru VVT (Timing) and VVL (Lift) ---------------------------------------------Honda, Nissan & Subaru Variable Valve Systems Company: __________________________________________ Contact: ____________________________________________ Address: ___________________________________________ City: _________________________ Zip: __________________ Phone: _____________________________________________ Fax: _______________________________________________ Cost: ($95 member / $115 non-member ea)............. = $ ___________ Names of Attendees: _________________________________ __________________________________________________ __________________________________________________ __________________________________________________ Payment Options: _____ Check enclosed. Payable to AASP-MN _____ Credit Card: ___ Visa ___ MasterCard ___ Discover ___ American Express Credit Card Number: ___________________________________ Expires: ____ /____ Billing Zip: _________ CVC Code: _________ Signature: ___________________________________________ Return by October 15 to: AASP-MN, 1970 Oakcrest Ave., Suite 102 Roseville, MN 55113 Phone: (612) 623-1110 - Fax: (612) 623-1122 Email: aasp@aaspmn.org Cancellation Policy: Cancellations must be received no later than 10/20/16 in order to qualify for a full refund. After 10/20/16, no refunds will be issued.

No-shows will be billed.

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PARTNERS IN PREVENTION

Energy Efficiency For Your Shop At its simplest, running a successful business means more money is coming in than going out. Easier said than done, right?

Here are some ideas for changes you can make at your shop to lower your utility bills and put more money in the profit column.

Some things are common sense, such as turning off lights that aren’t being used. Post a sign over the switch as a reminder.

Too easy to ignore a sign? Install motion sensors. These are especially good for breakrooms, bathrooms, offices and other rooms that people come and go from frequently.

While you’re in the break room, put the coffee maker on a timer switch so it automatically turns off at the end of the work day. You can get a good timer switch for less than $10. Plug your pop machine into a VendingMiser® to save nearly half the cost of running it. And if the refrigerator is more than 15 years old, replace it with an Energy Star rated one – you will save at least $35 per year on your electric bill.

Compressor line leaks are a common source of wasted electricity. Inspect your lines often and repair even the smallest leaks. Make sure the compressed air is used for its best purposes – cleaning off work surfaces isn’t one of them.

Swap out your current lights for LEDs, which use a fraction of the wattage of other lights. You’ll recoup the costs in only a few years and it’s all savings after that. If you don’t want to do a full lighting retrofit, start with the easily accessible bulbs that are

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similar to the ones you have at home: The light over the entrance door, desk lamps in the front office, flood lights by the dumpsters and exit sign lights. You’ll save money in several ways: Less electricity used, less time spent replacing burned-out bulbs and less heat from the bulbs means the air conditioning won’t have to run as much.

How about some free light? Add windows to your overhead garage doors. They can be frosted or placed high on the door to maintain security. The next time the roof needs a re-do, think about adding a few skylights to the bid. You can save up to 30 percent of your lighting costs by increasing the amount of natural light in your shop and adding daylight-sensing dimmer switches. Natural light has been shown to reduce employee turnover and sick time, too. Did you already take advantage of rebates and have a lighting retrofit done? Now you’re ready to tackle the heating bill.

When is the last time you checked the windows and doors for air leaks, if ever? Keep that air you’ve paid to heat or cool inside.

All it takes to fix leaky weather stripping is a trip to the hardware store and an hour of your time. And fewer drafts means your staff is less likely to adjust the thermostat or plug in an energy-hogging space heater or fan to compensate.

You’ll never get a bigger air leak than a door left wide open.

Provide your repair techs with remote control garage door

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continued on pg. 15

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ESTIMATING TIPS Pinch Weld Damage in Audatex – The repair to the rocker panel caused by mounting a vehicle on a frame machine (Pinch weld damage) is a not-included operation in Audatex. This can be found in DEG Inquiry number 8110 : “Repair of any area of the vehicle that may be damaged as part of the repair process is a manual enter. The estimator will determine the amount of repair needed for each situation individually. No changes warranted at this time.”

Reset Steering Angle Sensor in CCC – After an alignment you may need to reset the steering angle sensor on some vehicles.

This is a not-included procedure, as found on page G10 of the Motor Guide to Estimating and also DEG inquiry number 9421.

Aim Headlamps in Mitchell – In Mitchell estimating, the R&I of a headlamp does not include the time necessary to aim the lamp. DEG inquiry 3781 shows “The labor time to R&I headlamps does not include aim lamps.”

Prep Unprimed Bumper In CCC One – On certain vehicles, the option to “Prep Unprimed Bumper” may not show in CCC One. It is not to be implied that because this option is missing from the estimating system that it is not required. A new addition to the Motor Guide to Estimating states:

“An operation for the preparation of unprimed bumpers will be provided whenever such manufacturing information has been made available by the OEM. However, this information may not be available at the time of publication, and preparation for unprimed bumpers may still be required, even though a published operation is not present.”

This can be found on page G34 of the Motor Guide to Estimating. Current and previous copies of the Motor Guide can be found on the DEG website.

Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.You can view these tips and others on the DEG website,WWW.DEGWEB.ORG.

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PARTNERS IN PREVENTION continued from pg. 12 openers. They can wait to open the door until they’re about to pull a car in or out and close the door immediately afterward.

If it’s time for a new spray booth, include a heat recovery system in the bids. Booths exhaust a lot of air, which you paid to heat, and then it all has to be replaced, which you will pay to heat again, over and over whenever your booth exhaust is running. A heat recovery system can recoup some of that heat.

Consider adding a variable frequency drive to the motor, too. A VFD allows the motor to operate at different speeds depending on the needs of the booth, rather than at constant maximum speed.

If you don’t want to do the research yourself, the Retiree Environmental Technical Assistance Program (RETAP) will evaluate your shop and give you a personalized list of recommended changes. RETAP is free for small businesses in Minnesota. Recent visits to auto body and repair shops resulted in recommendations that could save an average of $5,000 at each shop. To find out more or to set up your free assessment, visit www.pca.state.mn.us/retap or contact Mike Vennewitz, RETAP Coordinator, at (612) 781-1307.

LIKE AASP-MN ON FACEBOOK! facebook.com/aaspmn

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F.Y.I.

Honda Requests Assistance from Auto Repair Facilities to Identify Airbag Recall Vehicles American Honda Motor Co. is once again asking for assistance from collision and mechanical repair facilities to help identify vehicles subject to the Takata airbag recalls that are affecting the industry.

Using the VIN, anyone can check a Honda or Acura vehicle’s recall status by going to www.recalls.honda.com, www.recalls.acura.com or by calling (888) 234-2138. More detailed information about Honda’s efforts surrounding the Takata airbag inflator recalls can also be found at http://hondaairbaginfo.com.

If an independent repair facility identifies a vehicle that may need to have a recalled airbag igniter replaced, American Honda is asking repairers to let consumers know about the need to replace the bags and either refer them to a Honda or Acura dealer for replacement or obtain the customer’s permission to arrange the recall repair for them.

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CASH IN ON YOUR MEMBERSHIP!

AASP-MN’s Partnership with Royal Business Forms & CDH Promotions AASP-MN has teamed up with Royal Business Forms and CDH Promotions to provide members discounts on calendars and printed business forms, such as: • Envelopes • Letterhead • Business cards • Repair orders • Monthly maintenance or CSI postcards • Invoices

• Statements • Voucher checks • Payroll checks • Valuable core tags • Merchandise labels • Register tickets • And much more!

Continuous data processing forms are available in one, two, three or four parts - multiple carbon or carbonless sets.

Order Your 2017 Automotive Calendars Now! Celebrate the year 2017 by getting your message into the home and offices of your customers and potential customers daily. Let them know that you intend to shine bright in this new age and will be there to serve their needs.

Calendars are used all year. Plus, they are often saved as personal records and looked at year after year. Calendars are used where buying decisions are made: on the job, in the office, on the road, or at home. Sixtyfive percent of all calendar recipients write appointments/reminders on their calendar.

This daily involvement keeps your advertising sign working all day, every day.

Calendar styles and pricing can be found on the Association’s website, www.aaspmn.org. For additional information or a FREE quote on anything you currently have printed, contact the AASP-MN office at (612) 623-1110 or (800) 852-9071 or email aasp@aaspmn.org.

AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE Meadowbrook Insurance Group Contact: Dennis Spindler 763-549-2238 / dspindler@cbizaia.com Up-front scheduled credit makes Meadowbrook one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio. For more information, log on to www.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY INSURANCE CBIZ AIA Contact: Dennis Spindler 763-549-2238 / dspindler@cbizaia.com CBIZ AIA will present AASP-MN members with quotes from multiple carriers for property/liability insurance and members can choose the program that best fits their situation. As an added bonus, CBIZ AIA will offer members an exclusive 10% discount on their property/liability insurance premiums. Ask about our program with United Fire Group!

EMPLOYEE BENEFITS Business Planning Professionals Contact: Dennis Begley 612-308-6577 / dennis@begley-group.com Business Planning Professionals will provide AASPMN member with quotes from multiple carriers for life insurance, health insurance, long-term care and disability insurance.

UNIFORM & LINEN SUPPLIES AmeriPride Services Contact: Jim Dillon 651-955-1398 / jim.dillon@ameripride.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year.

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CREDIT CARD PROCESSING Association BankCard Services Contact: Mac Hardin 952-933-2026 / mach@retailfinancialservices.biz Competitive rates for AASP-MN members. Terminals and printers sold at cost. Monthly rental of equipment is also available.

INDUSTRIAL & PAPER PRODUCTS Wipers & Wipes, Inc. Contact: Dennis Julson 651-486-4866 Discounts on industrial supplies and paper products.

Free, next-day delivery is available in the metro area.

Shipping free to outstate members with $100 purchase.

WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Margaret Klemmer 888-991-3449 / margaret@autoshopsolutions.com AASP-MN members receive a $500 discount off the Website Marketing Success Package set-up fee and special pricing on template websites starting at just $59/month and $149/set-up (regularly $79/month and $250 set-up).

Net Driven Contact: Jon Napoli 877-860-2005, ext. 400 / jnapoli@getnetdriven.com Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees. For more information, contact Jon Napoli.

AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Ron Page (952) 854-6551 / ronald.page@aai-assessment.com www.auto.aai-live.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50 percent off retail price and starts as low as $15 per assessment.

TECHNICAL INFORMATION HOTLINE IDENTIFIX 800-288-6220 Members enjoy discounted prices on the industry’s #1 technical information hotline, Direct-Hit. BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discount rate on printed business forms and calendars.

SALES, MARKETING AND CUSTOMER SERVICE SOLUTIONS eMarketing Sherpas Contact: Frank Terlep 888-377-2661 / www.emarketingsherpas.com eMarketing Sherpas provides AASP members up to a 10-percent discount on its Demand Engine CRM Suite, Review Engine online review and reputation marketing system and its Digital Lobby point of sale digital signage, menu board and interactive kiosks solutions.

INFORMATION PROVIDERS Mitchell1 Contact: Mitchell1 Representative 888-724-6742 x 6986 AASP members are eligible for special Mitchell 1 information and management programs at significant discounts. For more information, log onto www.mitchell1.com or contact the Mitchell 1 representative at 888-724-6742, X6986.

Mitchell International Contact: Mitchell International Representative 800-238-9111 AASP members receive a 15% discount on any Mitchell RepairCenter TechAdvisor package. Visit http://repaircenter.mitchell.com/Catalog/OEM Repair.aspx for more information.

AASP-MN News

PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com Members receive 20% discount off standard payroll products and services (excluding 401k). Members who switch prior to June 30 will receive first month of payroll processing free.

CHECK GUARANTEE SERVICES Certegy Check Services Contact: Amy McKay 727-385-7812 / amy.mckay@fisglobal.com Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.

BUSINESS COACHING 180biz 540-833-2014 / info@180biz.com Website: www.180biz.com Members receive a 20-percent discount on one-onone sales and management coaching programs (covering financial planning & analysis, strategic marketing, leadership and personnel development) without long-term commitments. Members also receive a 25-percent discount on monthly sales & management webinars as well as a 20-percent discount on all 180BIZ advisor training programs.

LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick 800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

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