PSA RESOURCE DIRECTORY 2024-2025 EDITION

www.PacificStrokeAssociation.org support@psastroke.org – (650) 565-8485

A Resource Directory for Stroke Survivors & Caregivers in Santa Clara and San Mateo Counties

2024 – 2025 Edition

© Copyright 2025 by Pacific Stroke Association.

All rights reserved including the right to reproduce this booklet or portions thereof in any form.

www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

Stroke and Brain Injury Services Providing therapeutic rehabilitation services for adults ages 18+ to improve independence and quality of life through individual and group sessions with licensed professionals.

Mobility and Fitness Skills Led by a licensed Physical Therapist, participants will address: Balance, coordination, gait, mobility, muscle strengthening, and pain management, etc.

Maintaining and improving functional fitness and injury prevention Working with caregivers and support team on an individualized at-home plan Peer-to-peer support and encouragement

Daily Living Skills Actively moving toward health, well-being, and participation in life led by a licensed Occupational Therapist, focuses on: Physical and cognitive functioning to support independent living Perception of self, socialization, and relationships Safety awareness

Speech, Language, and Cognitive Skills Led by a licensed Speech Pathologist, designed to promote camaraderie while enhancing the following abilities: Enhancing verbal and non-verbal communication Maintaining and improving critical thinking and memory skills Building confidence and competence to engage more fully in family and community life

Support Groups Participants support each other in discussions about rehabilitation, jobs, volunteer work, housing and relationships, both personal and in their communities.

Contact Us! (650) 509-9530

intake@abilitypath.org

abilitypath.org/strokeandbraininjury

Cubberly Community Center | 4000 Middlefield Road, Bldg P, Palo Alto, California 94303

Welcome to the 2024/2025 Edition of the PSA Resource Directory A Comprehensive Resource for Stroke Survivors and their Caregivers

Board of Directors Gary Curtis Ina Dalal, MBA, Co-Chair Debra Meyerson, PhD Nancy Houston Miller, RN Scott Wilson, Treasurer Helen Iese, Executive Director

Program Coordinator Nithya Sankararaman

Medical Advisory Council Khamid Bakhadirov, MD Kaiser Permanente, Santa Clara Nobl Barazangi, MD California Pacific Medical Center Joe English, MD Mills-Peninsula Medical Center Meagan Littlepage, MD El Camino Health, Los Gatos Hospital Reza Malek, MD Good Samaritan Hospital, San Jose Vivek A. Rao, MD Kaiser Permanente, Redwood City Chitra Venkat, MD Stanford Health Center

Pacific Stroke Association (PSA) 3801 Miranda Avenue Building 6, Room A162 Palo Alto, CA 94304 P: (650) 565-8485 F: (650) 565-8482 www.PacificStrokeAssociation.org Tax ID#: 77-0500631

The PSA Resource Directory is brought to you by the Pacific Stroke Association (PSA), a Palo Alto-based, nonprofit organization serving San Mateo and Santa Clara counties in Northern California.

Pacific Stroke Association provides this comprehensive directory free of charge to stroke survivors and caregivers who may be searching for help and assistance. Call (650) 565-8485 to receive your free copy or email support@psastroke.org.

This directory is also a valuable resource for clinicians, hospitals, rehabilitation centers, and those who work with stroke and brain injury survivors. The information in this directory is accurate as of January 2024. Changes may have occurred by the time you use this edition. If you have comments regarding any of these resources, or note inaccuracies, please contact us at support@psastroke.org.

Each listing offers a brief description of services and contact information that can quickly guide you to programs and services to meet your needs. If you would like more help using this directory or finding additional information, we encourage you to contact the Pacific Stroke Association at (650) 565-8485 or email support@psastroke.org.

The publication of the 2024 edition of the PSA Resource Directory was made possible in part by generous financial support from El Camino Health, AbilityPath, TR CARE, and the Hurlbut-Johnson Charitable Trusts.

Special thanks to those who diligently assisted with the 2024 Edition of our Resource Directory: Special Thanks to Nithya Sankararaman, Program Coordinator, Vicki Thoits, Volunteer, and Sharon Dolan, Interim Executive Director.

Note: While we greatly appreciate the information for listings and advertisements in this Resource Directory, their inclusion does not imply an endorsement of products or services. Please verify information and seek references where appropriate.

www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

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Pacific Stroke Association (PSA) is a local, community-based, non-profit organization serving San Mateo and Santa Clara counties since 1998.

OUR MISSION Pacific Stroke Association has a two-fold mission: to reduce the incidence of stroke through education and to help alleviate stroke’s devastating aftermath through programs to support stroke survivors and their caregivers.

For more information about Pacific Stroke Association and our programs and services, visit www.PacificStrokeAssociation.org or contact us at support@psastroke.org, (650) 565-8485

www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

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YOUR LOVED ONE HAD A STROKE...NOW WHAT? WHAT IS A STROKE?* A stroke is caused by a blockage of the blood vessels that supply blood to the brain. A stroke occurs when oxygen carried in the bloodstream is cut off from the brain cells.

Blood flow to the brain can be interrupted in 2 ways: •When a clot or plaque clogs the vessel it is called an Ischemic Stroke. •When a vessel ruptures causing blood to leak into the brain it is called a Hemorrhagic Stroke.

A Transient Ischemic Attack or TIA is often a warning sign of a major stroke to come. A TIA produces stroke-like symptoms and is caused by a blood clot that temporarily clogs a vessel.

The diagnosis of stroke is made by the identification of clinical signs and symptoms, and through a variety of diagnostic tests (for example CT scan, MRI, angiogram, EEG). *A stroke is a medical emergency! Call 911 or get to an emergency department as soon as possible if you witness any signs and symptoms of stroke.

Depending on the location of the stroke, you may see or experience some of the following: Right Hemisphere Stroke Weakness, paralysis, or altered sensation on the left side of your body Lack of awareness of disability and tendency to be impulsive Memory issues, excessive talking Short attention span, problems expressing emotions, recognizing the emotions of others, reading “body language” and social judgment Distorted spatial-perceptual problems Neglect on the left side Left Hemisphere Stroke Weakness, paralysis, or altered sensation on the right side of the body Problems with numerical recognition and calculations Memory issues, anxiety, depression Speech and language difficulties

HOW CAN I REDUCE MY RISK FOR HAVING A STROKE? If you’ve already had a stroke, you’re at an increased risk of having another stroke.

Ask your primary healthcare provider for recommenda-tions for reducing your risk factors.

For example: blood pressure and cholesterol management, a healthy diet, and regular physical activity.

WHAT ARE THE COMMON EFFECTS OF A STROKE? Aphasia/Apraxia is a partial or total loss of the ability to use words. It affects a person’s ability to talk, listen, read, and write. Each person’s speech and language problem is unique.

Dysarthria is a problem that can affect muscles used in talking (tongue, palate, lips) and is characterized by slowed, slurred, or distorted speech.

Dysphagia involves trouble with chewing and swallowing food, which increases the weakness, paralysis, or altered sensation risk for aspiration on the left side of your body.

Difficulty starting and carrying out a task, confusion about the sequence of logical steps in tasks, or forgetting how to do tasks you have done many times before.

Emotional liability and depression can result in crying easily or laughing uncontrollably, difficulty sleeping and eating, sadness, a pessimistic outlook, and/or loss of interest in one’s appearance.

Brain Stem & Cerebellar Stroke Coma and low-level consciousness Unstable vital signs, nausea and vomiting Difficulty swallowing and/or speaking Lack of coordination of arm, leg, and/or trunk

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FREQUENTLY ASKED QUESTIONS WHAT IS A NEUROPSYCHOLOGICAL EVALUATION (NPE)?

CAN I DRIVE AFTER I’VE HAD A STROKE?

A Neuropsychological Evaluation is an in-depth assessment of your verbal and non-verbal thinking skills (for example: memory, sequencing, and reasoning). It also looks at the behavioral, emotional, and social consequences of brain injury. This assessment helps in developing a treatment plan with realistic goals. Primary physicians and rehab facilities have staff neuropsychologists or can recommend one.

Before you can drive, you need to talk to your doctor as s/he can determine if or when it is safe for you to drive. It is illegal to drive against medical advice. You need to contact the DMV as you must get medical clearance before you can legally drive again. Enroll in a Driver’s Training Program which is available through rehab facilities.

HOW LONG IS STROKE REHABILITATION NEEDED? Rehabilitation usually begins when the doctor determines that the stroke patient is medically stable.

Services are provided in different locations: acute care and rehabilitation hospitals, long-term care facilities, outpatient facilities, and at-home through home health agencies.

A typical post-stroke rehabilitation treatment may include training in: Self-care skills such as feeding, grooming, bathing, dressing, toileting Mobility skills such as transferring, walking, or selfpropelling a wheelchair Communication, cognitive, and socialization skills Mental health support Successful recovery depends on: 1. The extent of the brain injury.

2. Patient attitude.

3. Cooperation and support of family and friends.

4. Skills of the rehabilitation team.

As part of the team, your positive outlook and determination are key to successful recovery.

WHAT AFFECTS THE SURVIVOR’S ATTITUDE? Some factors include life stage, age, gender, medical history, pre-stroke personality and attitude, and quality of family and social relationships.

A stroke survivor may sustain numerous deficits related to mobility, speech, thinking ability, independent functioning, social role, and income within a very short period of time.

Recovery progresses in stages – shock, denial, anger, depression, mobilization, coping, and acceptance. The time required to accomplish each stage varies for each stroke survivor.

IS PARTICIPATING IN A SUPPORT GROUP IMPORTANT? At support groups, stroke survivors and family caregivers meet new people in similar situations and find practical information and inspirational support.

Stroke recovery is an ongoing process. Only someone in a similar position can really understand the daily challenges, and ongoing frustrations, and have a sense for the accomplishments of a stroke survivor or a caregiver.

Pacific Stroke Association (PSA) offers and supports monthly support groups in San Mateo and Santa Clara counties.

Please visit the website for more information: www.PacificStrokeAssociation.org.

See the list of the PSA Programs and Services on the following pages.

www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

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PSA PROGRAMS AND SERVICES PACIFIC STROKE ASSOCIATION

PSA COMMUNITY EDUCATION

Pacific Stroke Association is committed to empowering people to thrive after stroke. We support stroke survivors and family caregivers by connecting them with local community resources and solutions. We value the experience, knowledge, and involvement of stroke survivors and professionals working in post-stroke therapy and rehabilitation.

Stroke is the leading cause of disabilities in adults in the United States. 800,000 Americans have a new or recurrent stroke annually – that means someone experiences a stroke every 40 seconds. It is imperative to educate the public about stroke as a medical emergency and to raise awareness about the importance of calling 911.

Pacific Stroke Association’s mission is to educate our communities in the Bay Area about stroke, stroke prevention, and stroke warning signs, emphasizing the critical need to take symptoms seriously and to seek immediate emergency treatment by calling 911.

Through the presentation of stroke lectures, participation at community health fairs, distribution of multi-lingual educational materials at various venues in the community, and media outreach, PSA staff and community volunteers reach over 79,000 households annually. Stroke educational materials are available in English, Spanish, Chinese, and Vietnamese.

To schedule a lecture in your community, place of worship, and/or workplace, please contact the PSA office: support@psastroke.org.

PSA DIRECT CLIENT SUPPORT Through direct phone support and emails, PSA staff and professional volunteers help stroke survivors and family members find resources they need after they are discharged from the hospital and inpatient rehabilitation.

PSA offers a free copy of this comprehensive Resource Directory when stroke survivors or their family members contact our office at (650) 565-8485 or support@psastroke.org.

PSA MONTHLY POST-STROKE EDUCATIONAL PROGRAMS Stroke survivors, family members, and those who work with post-stroke patients are welcome to attend the following FREE programs: Talks are followed by group discussions. For more information and to RSVP contact support@psastroke.org or (650) 565-8485.

Monthly Educational Forum: 2nd Friday of the month, 10:30 am–12 pm Monthly Lecture Series: 3rd Friday of the month, 10:45 am–12 pm

PSA MONTHLY SUPPORT GROUPS

In collaboration with local stroke centers, PSA clinical volunteers and staff lead and facilitate monthly support group sessions that provide critical information, compassion, and encouragement to those recovering from stroke. The monthly support groups have different formats. Some are educational while others are open discussions for stroke survivors and family caregivers to share experiences and gain confidence. The support groups meet on different days, times, and locations throughout Santa Clara and San Mateo counties.

For current information go to www.PacificStrokeAssociation.org or call PSA at (650) 565-8485 or email support@psastroke.org.

ABOUT PSA

Pacific Stroke Association (PSA) is a non-profit organization serving Santa Clara and San Mateo counties in northern California. PSA’s mission is to reduce the incidence of stroke through community education and to help alleviate stroke’s devastating aftermath with programs and services to support survivors and caregivers.

DONATIONS As a not-for-profit community-based organization, the Pacific Stroke Association relies on financial support from individual donors, foundations, and corporations. Tax-deductible donations enable PSA staff and volunteers to continue offering free or lowcost programs and services to the community. All donations are tax-deductible to the extent allowed by law. Tax ID 77- 0500631.

CONTACT INFORMATION Pacific Stroke Association 3801 Miranda Avenue, Bldg. 6, Room A162, Palo Alto, CA 94304 P: (650) 565-8485 | F: (650) 565-8482 | E: support@psastroke.org www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

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www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

www.PacificStrokeAssociation.org support@psastroke.org • (650) 565-8485

TABLE OF CONTENTS Introduction i FOREWORD ii MISSION STATEMENT iii YOUR LOVED ONE HAD A STROKE - NOW WHAT? iiii FREQUENTLY ASKED QUESTIONS v ABOUT PSA PROGRAMS AND SERVICES

Chapter1: Emotional Health 1 Counseling Services for Grief, Mental Health, and Suicide 4 Support Groups 6 Online Stroke Support Groups

Chapter 2: Health Care Resources And Information 7 Health Centers and Clinics 8 Health Libraries, Stroke, and Disabilities Educational Resources 9 National Stroke and Disabilities Educational Resources 10 Hospitals and Hospice Services in San Mateo and Santa Clara Counties 12 Selected Readings, Magazines, and Newsletters 15 Websites and Help Lines

Chapter 3: Independent Living 17 Housing Adaptation and Maintenance 18 Meals and Nutrition 19 Return to Driving Plan 20 Adaptive Driving Evaluators and Trainers 2 1 Transportation Services 23 Other Transportation Options 23 Travel 24 Vocational Rehabilitation, Education, and Employment 25 Colleges 26 Independent Living Support 28 Medical Alarm Services/Personal Response Systems (PRS)

Chapter 4: Medical Equipment and Assistance 29 Medical Mobility Equipment and Assistive Technology

Chapter 5: Medical Insurance, Legal and Financial Issues 32 ADA and Advocacy Groups 33 Complaints about Hospitals and Health Care Facilities 34 Medical Insurance, Social Security, and Prescription Drugs 36 Legal and Financial Services

Chapter 6: Rehabilitation 37 Exercise and Fitness Programs 37 Adaptive Physical Education (APE) Programs 37 Rehabilitation Programs 38 Outpatient and Rehabilitation at Home Services 40 Physical Therapy Services 40 Post-Acute Residential Neuro Rehabilitation Services 41 Therapeutic Community Programs 41 Speech Therapy Programs 43 Speech Software & Devices 44 Vision Therapy and Rehabilitation Services

Chapter 7: Resources For Caregivers 45 Adult Day Centers: San Mateo County & Santa Clara County 46 Assisted Living and Skilled Nursing Facilities 48 Care/Case Management, Information and Referrals 52 Home Healthcare Agencies

Index 54 A – Ce 55 Ce - I

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56 J - Pr 57 Ps - U

58 V - Z

CHAPTER 1: EMOTIONAL HEALTH

Counseling Services for Grief, Mental Health, and Suicide ACT for Mental Health (408) 287-2640

The Center for Living with Dying (408) 243-0222

Aging and Adult Services of San Mateo County, 24-Hour Response Team (800) 675-8437 (TIES)

Community Health Awareness Council (CHAC) (650) 965-2020

www.actmentalhealth.org/ ACT is a private non-profit agency in downtown San Jose that provides mental health services to San Jose/Santa Clara Valley people. Currently, programs include Spanish-speaking support groups for all genders, parenting, co-parenting, and anger management classes.

www.smchealth.org/aas Provides phone support and counseling on issues of concern to older adults and adults with disabilities.

Translation services available.

Asian Americans for Community Involvement (408) 975-2730 www.aaci.org AACI’s Mental Health Program offers a range of culturally and linguistically competent health services that target the needs of Asian Pacific Islander (API) children, adults and seniors. Other languages: Cambodian, Chinese, Hindi, Khmer, Lao Mein, Laotian, Filipino, Spanish, Thai, Vietnamese.

Family and Children Services (408) 292-9353, (650) 372-4080

www.fcservices.org Provides high-quality, affordable counseling, therapy, and other support services necessary for various emotional and mental health conditions. Fees are set on a sliding scale based on income. Other languages: English, Spanish, Vietnamese, Cambodian, and others.

Only accepts MediCal and Medicare Part B insurance plans.

www.billwilsoncenter.org/services/all/living.html This is a program of the Bill Wilson Center that provides individual and small group grief support for adults, children, and families experiencing life-threatening illness or death of a loved one. Other languages: Spanish.

www.chacmv.org CHAC is a nonprofit mental health services agency located in Mountain View that offers counseling, therapy, support groups, classes, and psychoeducational programs to local children, adults, and families. Sliding fee scale.

Community Solutions (408) 842-7138

www.communitysolutions.org Individual, group and family counseling; case management and counseling for seriously mentally ill adults and older adults serving south Santa Clara county. Other languages: Spanish.

B Center (888) 942-9355

https://bcenter.org Provides outreach services – to empower stroke survivors and their caregivers with alternative treatment resources, hope, and direction. Their goal is to help survivors overcome and transform their lives beyond stroke.

TIP: “Crying is an amazing emotional outlet, a useful tool in your emotional kit bag. A common misperception among many stroke survivors, their families and loved ones is the notion that crying is a weakness. In an attempt to portray a false image of strength and courage, many hold back their tears causing the body additional physical and emotional distress. When life brings us to tears, a good weep from time to time might be the best remedy.” Dr. Naz Motayar

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CHAPTER 1: EMOTIONAL HEALTH

Counseling Services for Grief, Mental Health, and Suicide continued:

Friendship Line (800) 971-0016 or (415) 752-3778 www.ioaging.org The Institute on Aging operates the "Friendship Line," the nation's only 24-hour toll-free emergency hotline to support depressed, isolated, abused, and suicidal older adults. Center for Elderly Suicide Prevention and GriefRelated Services. Also offers a “warm line” (7am 8:30pm Pacific Standard Time) for elderly in crisis or in need of emotional support.

Gardener Health Service (408) 287-6200

https://gardnerhealthservices.org/specialty/counseling Provides mental health services including comprehensive assessment, therapy, psychiatric medication, and case management services. Other languages: Cambodian, Portuguese, Spanish, and Tagalog.

The Gronowski Center Palo Alto University (650) 961-9300

www.gronowskicenter.org A community-based psychology training clinic and treatment center dedicated to providing high quality, evidence-based, clinical services to adults, older adults, adolescents and children. Sliding fees based on income. Other languages: Spanish.

Hospice of the Valley (408) 559- 5600

www.hospicevalley.org One of the most commonly shared sentiments from patients: “We wish we had known about end-of-life options, and especially hospice, sooner.”

At Hospice of the Valley, we respect that wish.

(See ad page viii.

Kara Grief (650) 321-5272

www.kara-grief.org Provides peer support, support groups, and therapy services for grieving children, families, adults, and community organizations. Services are free. Therapy has a sliding scale fee. Other languages: Spanish

Mindfulness-Based Stress Reduction Program (650) 940-7000 x8745

www.mindfulnessprograms.com/register MBSR programs are designed for people experiencing the signs of stress in daily life and who want to achieve more balance. Eight-week series, offered eight times per year, consists of intensive training in mindfulness meditation, gentle movement, and group support. There is a fee for the services; partial scholarships available.

Naz Motayar, Ph.D., Neuropsychologist (408) 314-6944

www.alwaysbewell.com Dr. Motayar specializes in empowering stroke survivors and those who care for them to live a fulfilling and enjoyable life after experiencing a stroke. Her therapeutic and assessment approaches incorporate creative, enjoyable, and playful interventions to promote and facilitate cognitive and physical improvement to meet the individual needs of stroke survivors and their families, and a variety of group interventions providing supportive services through music, movement, and meditation.

National Alliance on Mental Illness (NAMI) San Mateo (650) 638-0800 www.namisanmateo.org Dedicated to improving the quality of life of people with mental illness and their families through support, education and advocacy.

Other languages: English, Spanish.

Santa Clara (408) 453-0400 www.namisantaclara.org Offers practical experience, support, education, comfort and understanding to anyone concerned about mental illnesses and their treatment. Other languages: Spanish and Mandarin.

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CHAPTER 1: EMOTIONAL HEALTH

Counseling Services for Grief, Mental Health, and Suicide continued:

Pathways (888) 755-7855 www.pathwayshealth.org As part of their home health services they provide support by telephone, one on one and group counseling to help deal with the pain of loss, accept the new realities of life, or adjust to life without a loved one.

Peninsula Family Service: Senior Peer Counseling (650) 403-4300

www.peninsulafamilyservice.org Counseling for persons age 55 or over with concerns such as loneliness, depression, grief, and illness. The program helps older adults stay independent and active.

Home visits by volunteers and resources are available.

It also serves the LGBT community.

English (ext. 4322), Spanish / La Esperanza Vive (ext.

4321), Filipino (ext. 4363), Cantonese and Mandarin (ext. 4392). Preschool day care available.

Psychological Association San Mateo County www.smcpa.org

Santa Clara County

www.sccpa.org Searchable database and information on therapists.

Santa Clara County Behavioral Health Urgent Care (408) 885-7855

www.sccgov.org/sites/bhd/Services/Emergency/Urgent Care/Pages/default.aspx BHUC is a walk-in outpatient clinic for Santa Clara County residents experiencing a mental health crisis.

Services include screening, assessment, crisis intervention, referral and short-term treatment for adolescents and adults. Other languages: Farsi, Korean, Mandarin, Spanish, Vietnamese.

Santa Clara County Mental Health Call Center (800) 704-0900

www.sccgov.org/sites/bhd/Services/CallCenter/ Pages/default.aspx The Santa Clara County Mental Health Call Center is the centralized entry point for individuals seeking mental health services in Santa Clara County. Call Center services are available in English, Chinese, Spanish, Tagalog, Farsi and Vietnamese 24 hours, 7 days a week. Santa Clara County.

San Mateo County Behavioral Health and Recovery Services (BHRS) and Older Adult System of Integrated Services (OASIS) (800) 686-0101 Referral Line

www.smchealth.org/mental health For referrals for the OASIS Team serving senior 60+ clients who have a serious mental illness and are homebound is via the Access team. If a client is not homebound they will be routed to the appropriate service via the Access team.

Other languages: Spanish

San Mateo County Crisis Intervention & Suicide Prevention Center (650) 579-0350 From anywhere 1-800-SUICIDE (784-2433)

We provide a free, confidential, nonjudgmental, 24hour crisis line to callers in San Mateo County.

Dedicated caring volunteers are avail- able to help you through peer phone counseling and getting you in touch with resources that may help. Services provided by StarVista.

Other languages: Spanish.

San Mateo County Mental Health Services Monday-Friday, 8:00 am to 5:00 pm (800) 686-0101 www.smchealth.org/mentalhealth A primary entry point to mental health services for all adults and children. Other languages: Spanish.

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CHAPTER 1: EMOTIONAL HEALTH

Counseling Services for Grief, Mental Health, and Suicide continued:

Suicide Hotline 24-Hour Response, Santa Clara County (855) 278-4204 24-hour, 7-day-a-week telephone hotline for Santa Clara County. Trained volunteers will assist people who are feeling suicidal or in a crisis and need to talk to someone. Multi-lingual counselors are available. Free service. Other languages: Spanish.

USC Telehealth (866) 740-6502 usctelehealth.com/ USC Telehealth™ is a completely virtual counseling and therapy clinic that uses the latest online and video technologies to serve a diverse set of clients including adults, children, couples, families, and military personnel. Certain technology is required.

Norma S. and Ray R. Rees Speech, Language, and Hearing Center, Aphasia Treatment Program, California State University, East Bay (510) 885-3241

www.csueastbay.edu/slhs/clinic/atp.html Provides speech and language evaluations and treatment, including development of home programs. Treatment can be provided in individual, or group sessions.

Catholic Charities of Santa Clara County (408) 468-0100

www.ccscc.org/contact-us Catholic Charities of Santa Clara County provides Adult Day Care, Wellness Centers, Home Care Aide Certificates, and Placement services. The licensed Adult Day Care Centers provide respite for family caregivers and a friendly enjoy-able place for seniors who need supervision.

Family Caregiver Alliance (FCA) (800) 445-8106 or (415) 434-3388

American Stroke Association National Stroke Support Group Finder (888) 4-STROKE (478-7653)

www.caregiver.org FCA offers both face-to-face support group meetings and an online support group for family caregivers including groups for LGBT caregivers and a group in Spanish for Latino caregivers. All services are free or low-cost. Other languages: Spanish and Chinese.

Aphasia Center of California (510) 336-0112

Good Samaritan Hospital, Stroke Support Groups (408) 559-2377

Support Groups

www.stroke.org

www.aphasiacenter.org Programs include: weekly Book Club (reading and writing), communication treatment groups, fitness & relaxation classes, and support group for caregivers.

Provides support to stroke survivors and caregivers of all ages. Various support groups are offered and meet on the second Tuesday of the month at 3:00 pm, the first Wednesday of the month at 3:00 pm, and the third Thursday of the month at 4:00 pm. Please call to learn more.

TIP: Many organizations offer support groups for different conditions and situations. Check with other local organizations such as the American Diabetes Association, the Alzheimer’s Association, and the National Kidney Foundation, among others. Senior centers and hospitals also host various support groups; check their listings.

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CHAPTER 1: EMOTIONAL HEALTH

Counseling Services for Grief, Mental Health, and Suicide

Support Groups continued: Handicapables Program Catholic Charities of Santa Clara County (408) 468-0100; (408) 325-5257

www.catholiccharitiesscc.org/handicapables- program This is a peer support and enrichment program for senior and adult disabled individuals. Members enjoy a bimonthly gathering that includes lunch, group discussions, Mass, and entertainment or a guest speaker. Transportation assistance available.

Other languages: Multiple.

Santa Clara Valley Medical Center, Brain Injury Support Group (408) 885-2397, Contact: Robert Medel, robert.medel@hhs.sccgov.org

Brain Injury Support Group: This Support Group is available to any person who has sustained a brain injury and their family or caregiver. The group meets the second Tuesday of the month from 6:30 pm to 8 pm at the Bascom Community Center, 1000 South Bascom Ave., in San Jose.

Pacific Stroke Association Post-Stroke Monthly Support Groups (650) 565-8485

www.pacificstrokeassociation.org Post-stroke support groups meet in various locations.

The monthly sessions offer a way for stroke survivors and their caregivers to meet others with similar challenges and experiences, enjoy mutual support, and share ideas and friendships. Some groups have guest speakers on stroke recovery, rehabilitation, and prevention of recurrent strokes.

AbilityPath Stroke and Brain Injury Services (650) 509-9530, (4000 Middlefield Road, Building P, Palo Alto, CA 94303)

www.abilitypath.org/braininjuryservices AbilityPath provides stroke and brain injury therapeutic rehabilitation services for ages 18+ to improve independence and quality of life. Located in Palo Alto, services include daily living skills, mobility and fitness skills, communication and language skills as well as support groups. Please visit their website or email intake@abilitypath.org

Regional Medical Center of San Jose, Stroke Support Group (408) 729-2882 A multi-disciplinary team representing speechlanguage pathology, physical therapy, and occupational therapy facilitates this monthly program. The group meets on the third Wednesday of the month from 1:00 pm to 2:30 pm. Call to register or for more information.

Santa Clara Valley Medical Center, Monthly Post Stroke Support Group (408) 885-2397, Contact: Robert Medel, robert.medel@hhs.sccgov.org This group provides support to stroke survivors and their families. The group meets on the second Wednesday of the month from 6 pm to 8 pm, at Santa Clara Valley Medical Center, Sobrato Pavillion, 4ARU patient lounge, 4th Floor, 751 S. Bascom Ave., in San Jose.

Well Spouse Association (all locations) (732) 577 8899 www.wellspouse.org Well Spouse is a national non-profit member-ship organization that provides peer-to-peer emotional support to spousal/partner caregivers of the chronically ill or disabled.

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CHAPTER 1: EMOTIONAL HEALTH

Counseling Services for Grief, Mental Health, and Suicide

Support Groups continued: Skills Plus (408) 423-3570 www.skillsplusprogram.org A program to help stroke survivors and other neurologically impaired adults improve social, physical, and cognitive skills. It provides a positive support environment for the adult, family member, and caregiver to continue to work on maintaining or improving functional skills. Family and caregivers also benefit from instruction on how to assist the student with exercises and activities.

Caring Bridge (651) 789-2300 www.caringbridge.org Caring Bridge helps you create a free personal website to quickly share updates about your own or someone else’s health journey.

Online Stroke Support Groups Aging Care Caregiver Forum www.agingcare.com/Caregiver-Forum Meet other family caregivers and experts in every field of elder care. Get answers to your questions, one-on-one support and practical guidance. Most importantly, you will be part of a caring community all sharing their experiences, insights, frustrations and joys of helping a loved one.

American Stroke Association Support Network (800) 286-9030 supportnetwork.heart.org The American Heart Association/American Stroke Association Support Network is an online community of survivors and caregivers who’ve had similar experiences and can help you find your footing on the path to better health.

TIP: Recovery and renewal is not a race; it can take time, and is an individual experience. Stay busy. Attend support groups for new connections and remain focused.

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

SAN MATEO COUNTY Arbor Free Clinic, Redwood City (650) 724-1332 (weekdays/voicemail)

https://med.stanford.edu/arbor.html Arbor Free Clinic provides basic health care services at no charge to underserved populations in the South Bay area. Accepts patients on a walk-in basis every Sunday between 8:00 a.m. and 11 p.m. at 114 Fifth Ave, Redwood City, CA 94063. Other languages: Spanish and Mandarin.

Samaritan House Free Clinics (650) 578-0400, San Mateo (650) 839-1447, Redwood City

https://samaritanhousesanmateo.org Free primary and specialty care is provided to uninsured adults and children. Patients must apply to be a member of the clinic. Does not accept walk-ins. Translation services are available in Spanish.

San Mateo Medical Center Clinics (650) 372-3200, New Patient Hotline (650) 573-3941, Coastside (650) 301-8600, Daly City (650) 877-7070, South San Francisco (650) 578-7141, Fair Oaks www.sanmateomedicalcenter.org Primary, pediatric, and specialty care services are available. Other languages: Spanish.

Ravenswood Family Health Center, East Palo Alto (650) 330-7400

www.ravenswoodfhn.org Integrated primary and preventative health care to all, regardless of ability to pay or immigration status.

Ron Robinson Senior Care Center, San Mateo Medical Center (650) 573-2426 www.smchealth.org/services-where-get-care A primary care clinic and geriatric assessment unit where seniors of all income levels are accepted.

Sequoia Hospital, Health & Wellness Center, Redwood City (650) 367-5998 www.dignityhealth.org/sequoia Community health resource center, educational programs, support groups, health screening, senior assistance. Other languages: Spanish.

SANTA CLARA COUNTY Asian Americans for Community Involvement, San Jose (408) 975-2763 or (408) 975-2730

www.aaci.org AACI’s Primary Care Health Clinic is a fully licensed community clinic serving all ages. The clinic provides comprehensive primary and preventive health care. Sliding scale fees are available for the uninsured.

Indian Health Center of Santa Clara Valley (408) 445-3400

www.indianhealthcenter.org This is a comprehensive health center that provides general medicine, dentistry, medical nutrition counseling, and health education for American Indians.

Pacific Free Clinic (650) 721-2786

pacific.stanford.edu Open Saturdays 9:00 a.m. to 1:00 p.m. (New patients taken in at 8:30 a.m.) A student-run clinic affiliated with Stanford University. Patients are seen on a first-come, first-served basis, with follow-up appointments scheduled as needed. They provide free health care services for adults in the East San Jose area with low income, no insurance, and/or low English proficiency. Open to all regardless of immigration status. Other languages: Spanish, Vietnamese, Mandarin.

Palo Alto Medical Foundation, Sutter Health Affiliate (888) 398-5677 www.pamf.org

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SANTA CLARA COUNTY continued: VA Palo Alto Health Care System (650) 493-5000, Palo Alto Division (650) 614-9997, Menlo Park Division www.paloalto.va.gov

RotaCare Bay Area, Inc. (408) 379-8000

www.rotacarebayarea.org Free Medical Clinics are located coastside, Concord, Gilroy, Monterey, Northern Peninsula, Pittsburg, Richmond, San Jose, San Rafael, and Santa Cruz. Call for services and information.

Health Libraries, Stroke, and Disabilities Educational Resources Avenidas Senior Center, Health Library (650) 289-5400

www.avenidas.org Avenidas is a private, non-profit agency helping midPeninsula older adults stay active, engaged, and healthy.

Services include health, wellness, and fitness classes and workshops as well as recreational and social activities.

Health Library and Resource Center El Camino Health, Mountain View Hospital (650) 940-7210 Monday to Friday 8:00 am - 5:00 pm

El Camino Health, Los Gatos Hospital (408) 866-4044

Santa Clara County Library, Health Information Center (408) 446-1677 ext. 3350

www.planetree-sccl.org Other languages: Varies by day; call to ask.

Santa Clara Valley Medical Center, Milton J. Chatton Medical Library (408) 885-5650

The library offers information services related to the delivery of health care, the training of health care personnel, clinical research, and consumer health information. Hours are Mondays – Fridays from 8 am to 1 pm, Tuesdays 8 am to 5 pm.

Silicon Valley Independent Living Center Information and Referral Resource (408) 894-9041 (669) 231-4793, TTY

www.svilc.org Provides access to anyone with a disability regardless of income to its collection of hardcopy, electronic, audio, and video materials regarding a wide range of disability-related issues.

Stanford Health Library (800) 295-5177 (650) 725-8400 A free and open-to-the-public consumer health information library that provides scientifically based medical information about health and health care.

The main branch is located at 211 Quarry Road.

Branch libraries are located at Stanford Hospital, Stanford Care South Bay, and Stanford Cancer Center. Services are provided on-site, over the phone, and through their website.

Other languages: Spanish, Language Bank.

Monday to Thursday, 9:00 am - 3:30 pm www.elcaminohealth.org

TIP: Health Resource Centers and Libraries offer a wide range of consumer health and medical information via access to textbooks, journals, clipping files, Internet and audio-visuals. Many of these libraries are located in local hospitals. Some materials are provided in other languages. These libraries are open to the public.

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

National Stroke and Disabilities Educational Resources American Association of People with Disabilities (800) 840-8844 www.aapd.com

American Occupational Therapy Association (301) 652-6611, (800) SAY-AOTA (729-2682) ext. 0 www.aota.org

American Physical Therapy Association (703) 684-APTA or (800) 999-2782 www.apta.org

American Speech-Language-Hearing Association (ASHA) (800) 638-8255

www.asha.org Refers callers to Speech-Language Pathologists who specialize in aphasia.

American Stroke Association Stroke Family Support Network (888) 478-7653

www.strokeassociation.org The American Stroke Association is a division of the American Heart Association. They provide educational resources about stroke, life after stroke, and help and support. Check out the Hope Stroke Recovery Guide at www.stroke.org/hopeguide for downloadable information sheets about risk factors, warning signs, types of stroke, and life after stroke at ww.heart.org/letstalkaboutstroke.

Healthcare professionals can find tools for stroke prevention, treatment, and recovery at www.stroke.org/professionals.

Other languages: Spanish

Brain Injury Association of America (BIAA) (703) 761-0750 National Brain Injury Information Center (NBIIC) (800) 444-6443 www.biausa.org

Hospice of the Valley (408) 559- 5600 www.hospicevalley.org Hospice of the Valley offers specialized care by endof-life experts, honors and respects patient and family wishes, and treats the whole patient and the entire family – mind, body, and spirit. See ad page viii.

National Aphasia Association (NAA)

www.aphasia.org Provides support and information for individuals and families living with aphasia.

National Institute of Neurological Disorders and Stroke (800) 352-9424 www.nih.gov Conducts, fosters, coordinates, and guides research on the causes, prevention, diagnosis, and treatment of stroke.

American Therapeutic Association (703) 234-4140 www.atra-online.com

Brain Injury Association of California (833) 636-3824 www.biacal.org Chartered State Affiliate of BIAA.

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Health Centers and Clinics

Hospitals SAN MATEO COUNTY Department of Veterans Affairs Palo Alto Health Care System (650) 614-9997, Menlo Park Facilities Kaiser Permanente Medical Centers www.kaiserpermanente.org

Kaiser Permanente, Redwood City Main: (650) 299-2000 Admittance: (650) 299-3170 Rehab Dept: (650) 299-4741 Kaiser Permanente, South San Francisco Main: (650) 742-2000 Admittance: (650) 742-2318 Rehab Dept: (650) 742-7226 Mills-Peninsula Medical Center www.mills-peninsula.org

Seton Medical Center, Daly City (650) 992-4000 www.setonmedicalcenter.org

Mills-Peninsula Medical Center, Burlingame (650) 696-5400 Mills-Peninsula Health Center, San Mateo (650) 696-5400 Rehab Dept: (650) 696-4315 San Mateo Medical Center (650) 573-2222

www.sanmateomedicalcenter.org

Sequoia Hospital, Redwood City (650) 369-5811 Rehab Dept: (650) 363-5690 www.dignityhealth.org/sequoia

Mills-Peninsula Medical Center, Burlingame (650) 696-5400 Mills-Peninsula Health Center, San Mateo (650) 696-5400 Rehab Dept: (650) 696-4315 San Mateo Medical Center (650) 573-2222

www.sanmateomedicalcenter.org

Sequoia Hospital, Redwood City (650) 369-5811 Rehab Dept: (650) 363-5690 www.dignityhealth.org/sequoia

SANTA CLARA COUNTY El Camino Health, Los Gatos Hospital (408) 378-6131 Rehab Dept: (408) 866-4059

www.elcaminohealth.org/rehab The Rehabilitation Center Outpatient Program has a Day Treatment Program, as well as the Dysphagia Program (designed to treat patients with swallowing disorders), the Vestibular and Balance Disorders Program (treatment for persistent dizziness and loss of balance), and the Spasticity Management Program. A physician referral is required.

TIP: The Joint Commission is the nation’s predominant standards-setting and accrediting body in health care that focuses on improving the quality and safety of care provided by healthcare organizations. The Joint Commission’s Certificate of Distinction for Primary Stroke Centers recognizes centers that make exceptional efforts to foster better outcomes for stroke care. For the most updated list of Primary Stroke Centers and Comprehensive Stroke Centers visit: www. jointcommission.org/ or call (630) 268-4800.

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

Hospitals: Santa Clara County continued: El Camino Health, Mountain View Hospital (650) 940-7000 Out-Patient P.T. Dept: (650) 940-7285 www.elcaminohospital.org

Good Samaritan Hospital, San Jose (408) 559-2011 In-Patient Acute Rehab Facility at the Mission Oaks Campus: (408) 358-5689 www.goodsamsanjose.com

Kaiser Permanente Medical Centers www.kaiserpermanente.org

Kaiser Permanente, Santa Clara (408) 851-1000 Rehab Dept: (408) 530-2900 Kaiser Permanente, San Jose (408) 972-3000 Rehab Dept: (408) 972-7160 O’Connor Hospital, San Jose (408) 947-2500 Rehab Dept: (408) 947-2873 & (408) 947-2522 www.och.scvh.org

Regional Medical Center of San Jose (408) 259-5000 www.regionalmedicalsanjose.com (See ad inside front cover.)

St. Louise Hospital, Gilroy (408) 848-2000 Rehab Dept. (408) 848-8644

Santa Clara Valley Medical Center, TBI Matter (408) 885-2397, Contact: Robert Medel, robert.medel@hhs.sccgov.org

Quarterly Brain Injury educational lectures open to the public.

Stanford Hospital and Clinics (650) 723-4000 Neurology Clinic: (650) 723-6469 Stroke Center: (650) 723-4448 Rehab Dept: (650) 723-6701 www.med.stanford.edu/neurology/divisions/ stroke.html

Department of Veterans Affairs, Palo Alto Health Care System (650) 493-5000 PT Dept: (650) 493-5000, ext. 65469 www.palo-alto.va.gov

Veterans Health Administration, Palo Alto Health Care System (650) 493-5000 ext. 1-65439 Learn about the services provided to Veterans nationwide, locate your nearest facility, and begin the enrollment process by visiting www.va.gov.

VA Palo Alto Health Care System (Monterey to Tuolumne Counties) www.palalto.va.gov

San Francisco VA Health Care System (San Bruno to Eureka)

https://slrh.scvh.org

Santa Clara Valley Medical Center (408) 885-5000 Rehab Dept: (408) 885-2000

www.sanfrancisco.va.gov

scmvc.scvh.org

Santa Clara Valley Medical Center, TBI/Stroke Peer Support and Resource Hotline (408) 885-2397, Contact: Robert Medel, robert.medel@hhs.sccgov.org

Hotline for TBI/Stroke peer support services, resources and information.

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

Selected Readings, Magazines and Newsletters Aphasia Caregiver Guide www.aphasia.org This Guide provides caregiver advice on how to care for your loved one who has aphasia and for yourself. The guide covers every type of aphasia and is useful whether you’re still in the hospital or living at home, and can be downloaded for free at https://www.aphasia.org/ aphasia-resources/aphasia-caregiver-guide.

City of Palo Alto Library Home Connection (650) 329-2436

Library Home Connection is a service of the Palo Alto City Library that provides the delivery of library materials to homebound individuals within Palo Alto who cannot get to the library. If you are interested in this program, please call (650) 329-2436, option 2.

Family Caregiver Alliance (FCA) National Center on Caregiving

www.caregiver.org/newsletters The FCA currently publishes two online newsletters covering all aspects of long-term family caregiving: Caregiving Policy Digest (a briefing on current federal and state legislation, new programs, and funding initiatives for long-term caregiving) and Connections (a monthly e-newsletter “linking you” to issues and information important to family caregivers). Additionally, numerous fact sheets, webinars, and videos are available on health topics like dementia, stroke, and Parkinson's disease.

San Mateo County Commission on Aging, Help at Home Directory (650) 573-3910

www.smchealth.org/helpathome Available on the website as a printable PDF file. To have a print copy mailed to you call (650) 573-2643.

Sourcewise

www.mysourcewise.com Since 1973, we have provided services and support to seniors in Santa Clara County. At Sourcewise, we continue to support seniors and caregivers as we expand our reach to include persons with disabilities and all adults in Santa Clara County. We aim to inform, educate, and prepare all adults within Santa Clara County to better navigate their health and life options. Community Resource Specialists are available 8 am to 5 pm, Monday through Friday at (408) 350-3200, option 1.

American Stroke Association (888) 478-7653

www.strokeconnection.org Stroke Connection e-news is a digital health education publication about stroke for stroke families.

Provide your email to subscribe.

Pacific Stroke Association (650) 565-8485

www.PacificStrokeAssociation.org Free monthly online newsletter and resource directory for stroke survivors and caregivers in Santa Clara and San Mateo Counties.

San Francisco Greater Bay Area Stroke Resource Directory, American Stroke Association (510) 903-4050 Community resources for stroke survivors and caregivers.

BOOKS A Stroke of Genius: Messages of Hope and Healing From a Thriving Stroke Survivor (2001) Sandy Simon, Cedars Group After a Stroke: 300 Tips for Making Life Easier (2005) Cleo Hutton, RN, Demos Medical Publishing.

TIP: Contact your local library to learn about library-sponsored programs for your community. Some organizations deliver books to your house free of charge!

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

Books continued: “After Words" (Documentary) Requests for the film should be made to Vincent Straggas at vstraggas@rcn.com.

Aphasia, My World Alone (1979; 1986) Helen Harlan Wulf, Wayne State University Press.

Brain Attack: Danger, Chaos, Opportunity and Empowerment (2001) Paulina Perez, Cutting Edge Press.

Don’t Pull the Plug (2002) Thomas Matola, PhD & Roberta Johnson, JD, Intrepid Press.

Emerging from the Smoke: A collection of Warrior Voices https://www.orlenashek.com/

Identity Theft–Rediscovering Ourselves After Stroke (2019) Deborah E. Meyerson, Ph.D. with Denny Zuckerman, Andrews McNeel Publishing.

Live or Die, A Stroke of Good Luck (2010) Richard Burns, D&N Books, CA.

Living with Stroke: A Guide for Families 4th Edition (2011) Dr. Richard Senelick, Dr. Peter Rossi, and Karla Dougherty, Thomson Delmar Learning.

Locked-In: A Young Woman’s Battle with Stroke (1996) Judy Mozersky, Oxford University Press, Canada.

My Stroke of Luck (2002) Kirk Douglas, HarperCollins Publishers, New York.

Family Guide To Stroke (1994) Dr. Louis Caplan, Dr. Mark Dyken, and Dr. Donald Easton: American Heart Association, (800) 553-6321.

Healing Into Possibility: The Transformational Lessons of a Stroke (2009) Alison Bonds Shapiro, H.J. Kramer, Inc.

Helpmates: Support in Times of Critical Illness

(1991) Cole, Harry A. Westminster, John Knox Press.

Highs, Lows and Plateaus, A Path to Recovery from Stroke (2014) Anne Jacobs, Author House.

How to Conquer the World With One Hand…

And an Attitude (1999) Stephanie Mensh and Paul E. Berger, Positive Power Publishing.

One-Handed in a Two-Handed World

Third Edition (2007) Tommye-Karen Mayer, PrinceGallison Press.

Relentless (2018) Ted W. Baxter, Greenleaf Book Group Press.

Return to Ithaca

(1977) Barbara Newborn, Element Publishing.

Second Opinions

(2000) Jerome Groopman, M.D., Viking/ Penguin Books.

Striking Back at Stroke: A Doctor-Patient Journal

(2003) Cleo Hutton and Louis R. Caplan, MD., Dana Press.

Stroke and the Family: A New Guide

(2004) Joel Stein, MD., Harvard University Press.

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

Books continued: Stroke of Luck: The Life, Crisis and Rebirth of a Survivor of Stroke (1999) Howard Rocket and Rachel Sklar. Hushion House.

Stroke: Your Complete Exercise Guide

(1993) Neil F. Gordon, MD, PhD, MPH, Human Kinetics Publishers.

Ted’s Stroke: The Caregiver’s Story (1988) Ellen Paullin. Seven Locks Press.

The Diving Bell & The Butterfly

(1998) Jean-Dominique Bauby, Vintage Books. Film also available.

The Stroke Book (1993) Arthur Ancowitz, MD, William Morrow and Company, Inc., New York.

When Someone You Love Has A Stroke (1995) Marilyn Larkin and Lynn Sonberg, Dell Publishing Company.

Where is the Mango Princess?

(2000) Cathy Crimmins, Alfred A. Knopf, New York.

Winter Stars: An Elderly Mother, an Aging Son, and Life's Final Journey (2022) Dave Iverson MS, ‎Light Messages Publishing.

AARP (American Association of Retired People) (888) 687-2277 or (202) 434-2277

www.aarp.org Website provides information relevant to the selection of assisted living facilities, nursing homes and other home options.

ADA National Network (800) 949-4232

www.adapacific.org A public site for getting answers to questions about ADA laws.

American Stroke Association (888) 478-7653 www.stroke.org Check out the Hope Stroke Recovery Guide at stroke.org/hopeguide.

Find downloadable information sheets about risk factors, warning signs, types of stroke, and life after stroke at heart.org/letstalkaboutstroke.

The Stroke Family Warmline connects stroke survivors, their families, and caregivers with an American Stroke Association team member who can provide support, helpful information, or just a listening ear. Visit stroke.org/speakwithus.

Healthcare professionals can find tools for stroke prevention, treatment, and recovery at stroke.org/professionals.

Brain Aneurysm Foundation www.bafound.org Patient, caregiver, research, and educational resources.

Brainline

Websites and Help Lines 211

Dial from any phone to be connected with resources in either San Mateo or Santa Clara Counties. Resource specialists provide free non-emergency community, health, and disaster information and support.

Other languages: multiple.

www.brainline.org Resources for preventing, treating and living with traumatic brain injury (TBI) and PTSD.

California Department of Rehabilitation (916) 324-1313 (916) 588-5807 (TTY) www.dor.ca.gov

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

Websites and Help Lines continued: Center on Knowledge Translation for Disability & Rehabilitation Research (800) 266-1832

www.ktdrr.org The Center makes it easier to find, understand, and use the results of research that can make a positive impact on the lives of people with disabilities.

Children’s Hemiplegia & Stroke Association www.chasa.org

City of Palo Alto (Disability Resources) (650) 329-2100

https://www.cityofpaloalto.org/Departments/CommunityServices/Human-Services/Information-and-Referralformerly-Family-Resources

Americans with Disabilities Act (ADA) and Americans with Disabilities Act Information Line (U.S. Dept. of Justice, Civil Rights Division) (800) 514-0301 (800) 514-0383 (TDD) www.ada.gov ADA specialists are available to provide ADA information and answers to technical questions on Monday, Tuesday, Wednesday, and Friday from 9:30 am to 5:30 pm or on Thursday from 12:30 pm to 5:30 pm (Eastern Time). Other languages: Spanish.

Clinical Trials

www.clinicaltrials.gov Provides regularly updated information about federally and privately supported clinical studies of human participants.

Different Strokes

www.differentstrokes.co.uk Peer support for younger stroke survivors as a means to active recovery.

Disability Benefits 101 www.db101.org Tools and information on health coverage benefits and employment.

Eldercare Locator (800) 677-1116 www.eldercare.acl.gov Nationwide information on community assistance for seniors. Open Monday-Friday, 9 am to 8 pm EST. Other languages: Spanish.

Health Insurance Counseling and Advocacy Program (HICAP) The Medicare Counseling Program (800) 434-0222 (650) 627-9350, San Mateo (408) 350-3200, opt. 2, Santa Clara www.hicapsanmateocounty.org www.mysourcewise.com The Health Insurance Counseling & Advocacy Program (HICAP) is a state-sponsored, volunteer-supported program that provides free counseling to people with Medicare about their benefits, rights and options, and other health insurance-related questions. HICAP provides unbiased information to help you make an informed decision for your individual healthcare needs.

Schedule an appointment with a HICAP counselor who is registered with the California Department of Aging in your area to help you understand or assist you with the following Medicare topics/issues: Medicare Part A & B benefits Supplemental options: Medigap Policies, Medicare Advantage Plans, and Part D Program Coordination of benefits with Employee Group Health Coverage, Retiree Plans & Medi-Cal Billing questions & Appeals Long Term Care Insurance Policies

Learning Ally (800) 221-4792 www.learningally.org Learning Ally is a nonprofit volunteer organization that serves students who cannot read standard print effectively because of blindness, visual impairment, dyslexia or other learning challenges.

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CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION Health Centers and Clinics

Websites and Help Lines continued: National Alliance for Caregiving (NAC)

http://www.caregiving.org/resources The National Alliance for Caregiving is a nonprofit coalition dedicated to improving the quality of life for friends and family caregivers and those in their care, by advancing research, advocacy, and innovation. The NAC recognizes that family caregivers provide important societal and financial contributions toward maintaining the well-being of those in their care. They conduct research, do policy analysis, develop national bestpractice programs, and work to increase public awareness of family caregiving issues.

National Center for Parents with Disabilities: Through The Looking Glass (510) 848-1112 www.lookingglass.org Through the Looking Glass is a nationally recognized center that has pioneered research, training, and services for families in which a child, parent, or grandparent has a disability or medical issue.

National Council On Aging (800) 677-1116 www.ncoa.org

National Institute of Neurological Disorders and Stroke

https://www.ninds.nih.gov Provides information on stroke and its effects, rehabilitation, preventing another stroke, and resources and research.

National Rehabilitation Information Center (800) 346-2742

www.naric.com Disability and rehabilitation oriented information organized in a variety of formats designed to make it easy for users to find and use.

SMC Connect

www.smc-connect.org An online searchable database of services available in San Mateo County.

Sourcewise

www.mysourcewise.com

Stroke Awareness Foundation (408) 370-5282 www.strokeinfo.org

Stroke Survivor Strategies

http://stroke-survivor-strategies.blogspot.com Gadgets, tips, and tricks to cope with challenges after a stroke. Blog posts include information on personal care, practical ideas for shopping and chores, safety, exercise and communication.

Well Spouse Association (732) 577-8899 www.wellspouse.org Well Spouse is a national nonprofit membership organization that provides peer-to-peer emotional support to spousal/partner caregivers of the chronically ill or disabled.

World Institute on Disability (510) 225-6400

www.wid.org World Institute on Disability (WID) works to fully integrate people with disabilities into communities around them via research, policy, and consulting efforts. WID provides international news and information on employment, health, independent living, and technology.

San Mateo County Network of Care

San Mateo County: www.sanmateo.networkofcare.org Online directory of services related to aging, disabilities, caregiving, and more.

Santa Clara County: www.santaclara.networkofcare.org Online directory of health services, library news, and more.

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CHAPTER 3: INDEPENDENT LIVING Housing Adaptation and Maintenance

101 Mobility (650) 618-3545

https://go.101mobility.com/101-mobility-san-mateosolutions 101 Mobility provides stairlifts, platform lifts, ramps, auto lifts, patient lifts, and more. They are dedicated to improving quality of life and willing to go the extra mile to accomplish that goal.

Free in-home evaluations

Bay Area Geriatric Care Managers (GCM) (650) 654-1510

www.bayareagcm.net Senior CONCIERGE Care Management Services: Fostering comfort, independence, and integrity of oneon-one relationships with clients. Social engagements, shopping, escorted transportation, pet care, and home organization customized to lifestyle and desires.

Center for Independence of Individuals With Disabilities, San Mateo County (650) 645-1780

www.cidsanmateo.org Provides housing access evaluations and modifications.

Heart of the Valley, Services for Seniors (408) 241-1571

www.servicesforseniors.org In-home support assistance includes handyman services and yard work. Other services are escorted transportation, liaison services, and information and referral.

Home Safety Services, Inc. (650) 571-7774

www.homesafety.net The Grab Bar Installation Experts, serving the SF Bay Area and beyond. We perform in-home assessments and install grab bars, bathroom modifications, stair railings, wheelchair ramps, and stair lifts. We are licensed, bonded, insured, and accredited! See our ad on the inside back cover and visit our showroom in Burlingame

Pacific Gas & Electric Company (800) 743-5000, (Customer Service)

www.pge.com PG&E offers information on ways to pay utility bills, weatherize homes, and find other assistance regarding energy needs. PG&E now offers a Medical Baseline Allowance Program for residential customers who have special energy needs due to qualifying medical conditions. This program provides additional usage at the lowest priced tier on your monthly energy bill and Extra notifications in advance of a Public Safety Power Shutoff.

To learn more about applying for services, call (800) 743- 5000.

Rebuilding Together, Silicon Valley Office (408) 578-9519 www.rebuildingtogethersv.org

Rebuilding Together, Peninsula Office (650) 366-6597

www.rebuildingtogetherpeninsula.org In partnership with the community, they rehabilitate the homes income qualified homeowners with disabilities and older adults so that they may live in warmth, safety and independence. All work is done free of charge.

Seniors At Home, Jewish Family and Children’s Services (650) 688-3000 (415) 449-3700 https://seniorsathome.jfcs.org In addition to homecare services, Seniors At Home also provides information and referral, care management, consultation, home-delivered meals and house cleaning.

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Housing Adaptation and Maintenance

Meals and Nutrition CALL Primrose (650) 342-2255

Samaritan House, San Mateo County (650) 347-3648 www.samaritanhouse.com www.callprimrose.org Non-profit food pantry providing grocery assistance to Hot nutritious meals and bags of food are profamilies and individuals in need. Serving residents of the vided to clients daily. Special programs include cities of San Bruno, Millbrae, Burlingame, San Mateo, food delivery to the elderly and the disabled.

Foster City, Hillsborough, Belmont, San Carlos, Brisbane Other languages: Spanish. and South San Francisco.

Daly City Senior: Adult Services at Doelger Center (650) 991-8012

www.dalycityseniors.org The program offers an environment promoting wellness and lifelong learning for senior adults from Daly City and surrounding communities. Services include daily hot lunches at the Doelger Café. Other languages: Spanish, Cantonese, Mandarin, Filipino and Tagalog.

DoorDash www.doordash.com Restaurant meal delivery service.

Service and delivery fees apply.

SAN MATEO COUNTY Coastside (650) 738-7353, Spanish www.seniorcoastsiders.org

Pacifica (650) 726-9056 www.cityofpacifica.org/depts/senior_services/meals _on_wheels/default.asp

Belmont, Daly City, San Carlos, and East Palo Alto (650) 323-2024

Grubhub www.grubhub.com Restaurant meal delivery service. Serves many cities in the Bay Area.

Service and delivery fees apply.

www.penvol.org/mealsonwheels Other languages: Spanish

Magic Kitchen (877) 516-2422

Meals on Wheels, Sourcewise (408) 350-3200, opt. 4

www.magickitchen.com Meals for special diets, including low carb, low fat, diabetic, renal friendly, and many more. The Meals on Wheels program delivers daily nutritious meals and a friendly visit to hundreds of homebound seniors and disabled adults. Ethnic meals may be available.

SANTA CLARA COUNTY

www.mysourcewise.com Other languages: Spanish.

Meals on Wheels, The Health Trust (800) 505-3367 (408) 961-9870 www.healthtrust.org/services/mow.php Other languages: Spanish.

TIP: Many restaurants can arrange for meal delivery. Some of the organizations listed in Chapter 7: Resources for Caregivers and Chapter 3: Independent Living offer light meal preparation. Also, some supermarkets offer the service of online grocery buying. They may provide special help for people with disabilities.

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Meals and Nutrition continued: Second Harvest Food Bank: Operation Brown Bag (408) 266-8866, Santa Clara County (650) 610-0800, San Mateo County

www.SHFB.org Operation Brown Bag members receive a weekly supplemental bag of groceries distributed at sites throughout San Mateo and Santa Clara Counties.

Available to seniors over 60 or low-income disabled individuals over the age of 55. Other languages: Spanish.

Senior Nutrition Meals On Wheels (408) 755-7680 www.sccgov.org/snp The Senior Nutrition Program provides healthy meals countywide through 37 nutrition sites and the Meals on Wheels Home Delivered Meals Program. Seniors age 60 or older and their spouses are eligible.

Return to Driving Plan One of the first activities most stroke survivors wish to do is return to driving. Most physicians report stroke to the DMV and therefore your driver’s license might be suspended. It is highly recommended that the stroke survivor talk to his/her doctor before going back to driving.

If you are notified by the DMV that your driver’s license was suspended, a driver’s evaluation will be required. A detailed description of this evaluation and training process is set forth below.

If your driver’s license was not suspended, it is highly recommended that the stroke survivor talk to his/her doctor and be evaluated by a professional evaluator before going back to driving. This Resource Directory provides a listing of several evaluators. See page 23.

If the stroke survivor has left-sided neglect, even if his/her driver’s license was not suspended, it is of paramount importance for him/her to be seen by a neurologist and receive driver training before he/she starts driving again. Left-sided neglect is more common in people with right-hemisphere brain injury.

The following instructions apply for those individuals who have been notified by DMV that their driver’s license has been suspended: 1. Obtain a prescription from your doctor for a driving evaluation by a professional evaluator (this is not a requirement).

2. Have your doctor complete the Department of Motor Vehicle (DMV) Driver Medical Evaluation Form-DMV form DS-326. This form can be requested from your DMV Driver Safety office or you can download it at www.dmv.ca.gov.

3. On form DS-326, you may check boxes that request a permit to allow you to practice driving with a licensed evaluator or instructor and/or to drive with any licensed driver over 25 years of age.

4. Return the completed form DS-326 to the DMV Driver Safety Office by certified mail, fax or drop off.

5. After the DMV receives this form, they will notify you for a re-examination. This takes place in the Driver Safety Office of the DMV. The result of this evaluation will come within 15 days. Obtaining a temporary permit allows you to drive with a licensed evaluator or instructor, or any licensed driver over 25 years of age with a valid license.

TIP: Think of how to use household objects in new ways. A pizza cutter can be used in place of a knife to easily cut greens for a salad. “Cord stops” available at local fabric and craft stores are a great device to use for shoes, sweatpant draw strings, etc.

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Return to Driving Plan continued: 6. Once you have been notified by mail from the DMV, contact a driving instructor/evaluator to schedule an evaluation. This Resource Booklet provides a listing of several evaluators.

7. With a prescription from your doctor and a driving permit, the evaluator will conduct an evaluation of your driving abilities. Fees vary by provider.

The driving evaluator will then: (a) provide a written evaluation, (b) recommend the needed hours of the driver training, and (c) recommend adaptive equipment and/or modification of your automobile.

8. Following the evaluation, you should use a driving instructor for training.

9. After the training and with a driving permit, practice driving with a friend or family member, using adaptive equipment, if necessary, in your vehicle.

10. Contact the DMV Driver Safety Office (Driver Safety Offices phone numbers are below) to schedule an appointment for a driving test with the DMV. If adaptive equipment is needed, be sure it is installed prior to the test. The driving test for individuals with disabilities is longer and evaluators may conduct the test on any route.

DMV Drivers Safety Offices (408) 229-7100, San Jose (415) 557-1170, San Francisco (510) 563-8900, Oakland

Have a licensed physician, surgeon, physician’s assistant, nurse practitioner, or certified midwife sign the medical provider Certification of Disability portion of the application.

For a Temporary Placard, include the fee.

Mail the original application to the address on the form. You will receive your parking placard approximately two/three weeks after you submit the completed form.

Adaptive Driving Evaluators and Trainers Association for Driver Rehabilitation Specialists (ADED) (866) 672-9466 www.aded.net Assists individuals in finding driving training programs in their area.

www.dmv.ca.gov DMV Driver Safety Offices are for those drivers requesting administrative hearings or scheduled for departmental re-examinations. (Spanish available)

Identification Placard for the Disabled (800) 777-0133

www.dmv.ca.gov You may be eligible for disabled person license plates and/or a parking placard if you are permanently or temporarily disabled. You must: Complete and sign an Application for Disabled Person Placard or Plates (REG195 available online).

Department of Rehabilitation, Mobility Evaluation Program (323) 562-1308

www.dor.ca.gov/Home/MobilityEvalProgram The Mobility Evaluation Program (MEP) is part of the Department of Rehabilitation (DOR) and serves DOR clients. We determine the adaptive driving equipment, vehicle, vehicle modifications, and training a client needs to be a safe and independent driver.

Forty-Niner Driving Traffic School (650) 400-9801 Driver training, evaluation, and referrals for vehicle modification.

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Adaptive Driving Evaluators and Trainers continued: Mills-Peninsula Medical Center (650) 696-4315

www.sutterhealth.org Schedules pre-driving evaluations. Schedulers speak Spanish, occupational therapists do not.

The Safe Driver, Driver Rehabilitation Specialists (650) 771-2797

www.TheSafeDriver.com Marc Samuels, OT, CDRS Certified Driving Rehabilitation Specialist

Veterans Health Administration, Palo Alto Health Care System (650) 493-5000 ext. 1-65439

Transportation Services

Public and Paratransit Transportation

The Americans with Disabilities Act (ADA) requires that transit agencies make their services accessible to people with disabilities including the availability of paratransit service. Most transportation systems in the Bay Area are accessible. Paratransit service is a “safety net” for people who, due to their disability, are unable to ride regular buses and trains some or all of the time. It is generally a shared service that must be reserved at least one day in advance. The service picks you up at your place of residence.

Riders who need extra help may bring an attendant with them at no additional charge. Fares vary from county to county.

Driver training and evaluations for veterans only.

Helpful Tips “AAA Roadwise Review: A Tool to Help Seniors Drive Safely Longer” is a scientifically validated screening tool developed by AAA and noted transportation safety researchers. Available at no cost online at www.aaafoundation.org/roadwise-review-online or on a CD-ROM available for a small fee, this tool allows seniors to measure in the privacy of their own home the eight functional abilities shown to be the strongest predictors of crash risk among older drivers. To purchase a copy of the CD call: 1 (800) 922-8228 or go to www.csaa.com.

For those with aphasia, a communication aid can be useful to carry in the car with you or in your wallet.

Sample wording: “I have aphasia. This means I have difficulty talking, understanding conversations, reading, and writing, particularly under pressure. You can help by speaking clearly, taking things slowly, and giving me time.” You may also want to include your name and contact information. Look online for “aphasia wallet cards” for additional ideas and formats.

Check the organizations listed under “Resources for Caregivers” in Chapter 7. Many of them provide transportation services for seniors and people with disabilities. Also, many senior centers provide transportation assistance for homebound seniors and people with disabilities. Contact your local senior center!

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Transportation Services continued: SAN MATEO COUNTY Redi-Wheels and RediCoast, paratransit service (800) 660-4287 (Customer Service) (650) 366-4856 www.samtrans.com/accessibility The San Mateo County Transit District provides RediWheels paratransit service on the bayside of the county and RediCoast on the coastside. Clients must be pre-enrolled to use this service. Service is available 7 days a week.

Friends in Service to Humanity (FISH) (650) 593-1288 Provides FREE volunteer transportation assistance for medical appointments within each tri-city area (Belmont, Redwood City, Redwood Shores, and San Carlos). Limited wheelchair-accessible vehicles. Service is free. Call one week in advance of medical appointment.

Get Up & Go Senior Transportation Services Program (Peninsula Jewish Community Center) (650) 378-2750 https://pjcc.org/programs/senior-transportation Get Up & Go provides door-to-door, wheelchairaccessible transportation services every Monday, Tuesday, Thursday, and Friday for older adults living on the bayside of San Mateo County to medical appointments, grocery shopping, and some personal errands within the county. Seniors are brought to the PJCC for a weekly socialization program on Wednesdays.

Rides must be scheduled by the Wednesday of the week before your ride. Preregistration is required. Cost is FREE.

SANTA CLARA COUNTY Avenidas Door-to-Door Transportation (650) 289-5411

www.avenidas.org/programs/door-to-door Provides door-to-door transportation to appointments or other outings; provides grocery shopping and delivery service.

Santa Clara Valley Transportation Authority, (VTA), Customer Service (408) 321-2300 TTY (408) 321-2330 www.vta.org Other languages: Spanish.

VTA Access Paratransit (800) 894-9908 (outside Santa Clara County) (408) 321-2381 or TTY (408) 321-2330

www.vta.org/getting-around/paratransit/ accessibility-paratransit-service This is the paratransit service for the Valley Transportation Authority. We provide door-to- door transportation only within Santa Clara County.

Mobility information and rider’s guides are available to download. Contact them for details about initiating the eligibility certification process. Clients must be pre-enrolled to use this service. VTA Access will advise customers regarding the service hour availability for requested trips. Other languages: Spanish, Chinese and Vietnamese.

San Mateo County Transit District (SamTrans) (800) 660-4287, (650) 508-6241

www.samtrans.com Sam Trans has a travel training program to show people with disabilities how to use the regular fixed-route buses or to ride on CALTRAIN. It is free of charge and the trainer works individually with the trainee. All buses are wheelchair-accessible.

TIP: A feeling of confidence can be achieved when out with your car, using new smartphone and tablet apps such as: Find My Car Smarter, Take Me to My Car, and Where Did I Park. Check the iTunes Apple Store or Google Play for apps that are available either for free or at a low cost.

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Other Transportation Options Community Services Agency, serving Los Altos, Los Altos Hills, and Mountain View (650) 968-0836 www.csacares.org Provides limited escorted transportation through staff, volunteers, and contract services to Mountain View, Los Altos, and Los Altos Hills residents who qualify for services. We have case managers who provide services in Mandarin, Spanish, and Farsi. In addition, we use Language Line translation services for clients who speak other languages outside of these. Other languages: Spanish

Heart of the Valley, Services for Seniors (408) 241-1571

www.servicesforseniors.org/ Provides escorted transportation to people age 65 and up. Limited service area within Santa Clara County.

Services are not ongoing and require a 7-working days notice. (Monday - Friday) Call for zip code eligibility.

RoadRunners, El Camino Health, Mountain View Hospital (650) 940-7016

www.elcaminohealth.org/community/roadrunnerstransportation Volunteers provide door-to-door escorted transportation for any location Monday through Friday within a 10-mile radius of El Camino Health, Mountain View Hospital. The client may schedule a ride for any purpose but must provide at least one week advance notice. A fee is charged based on distance.

Travel Access Northern California

www.accessnca.org A nonprofit organization that provides online information about tourism, recreation, and resources in northern California.

California Department of Parks & Recreation (916) 445-8949 for accessibility information (916) 653-8148 for Human Rights Office www.parks.ca.gov/parkindex On this user-friendly website, you can find information about accessible features in the state parks.

Environmental Traveling Companions (ETC) (415) 474-7662 www.etctrips.org/ This non-profit organization provides outdoor adventure programs for people with disabilities and economically disadvantaged youth. Four programs are offered: water rafting, sea kayaking, crosscountry skiing, and Youth-lead.

Life on Wheels, The Active Wheelchair User

www.lifeonwheels.org/ Life on Wheels addresses the misconceptions people bring to their experience of disability. Book available for purchase.

MobilityWorks, Santa Clara (408) 988-1926 MobilityWorks, Burlingame (650) 692-8800

www.mobilityworks.com MobilityWorks is a leading retail sales and service provider of wheelchair-accessible vehicles. Through our national network of 67 sales centers, we have the largest inventory of vehicles, along with other products that improve mobility. Through our personalized approach, we work with each customer so that they receive the best solution for their needs.

We believe every person deserves to be connected to who and what matters most in their lives.

TIP: Regional Transit Connection Discount Cards for Seniors and Passengers with Disabilities.

The purpose of this program is to provide eligible individuals with fare discounts as mandated by state and federal law. With an RTC Discount Card, persons with qualifying disabilities and senior citizens (65 or over) are entitled to a reduced fare on fixed-route bus, rail, and ferry systems throughout the San Francisco Bay Area. Call your local transit agency for details.

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Travel continued: Wheelchair Getaways (800) 642-2042

www.wheelchairgetaways.com/ This company rents wheelchair- and scooter-accessible vans in all 48 states as well as Hawaii and Puerto Rico by the day, week, and month or longer. No delivery or pickup.

San Mateo County (650) 688-6380

Menlo Park Branch: (650) 688-6380 Translation services available in Spanish.

San Bruno Branch: (650) 737-2606 Translation services available in Spanish.

San Mateo Branch: (650) 358-4180 Translation services available in Spanish.

Vocational Rehabilitation, Education, and Employment AXIS Dance Company (510) 625-0110

www.axisdance.org AXIS Dance Company is an ensemble of disabled and non-disabled performers based in Berkeley, California.

AXIS has earned a place on the local, national, and international dance stage as a respected contemporary dance company and a pioneer of integrated dance. AXIS provides dance education and outreach programs for people of all ages, with and without disabilities.

California Department of Rehabilitation

www.dor.ca.gov Assists Californians with disabilities to obtain and retain employment and maximize their ability to live independently in their communities. DOR provides counseling and guidance, referrals, and assistance to get services from other agencies, job search and placement assistance, vocational and other training services, diagnosis, and treatment of physical and mental impairments, on-thejob or personal assistance services, interpreter services, rehabilitation, and orientation/mobility services for individuals who are blind, occupational licenses, tools, equipment, initial stocks and supplies, technical assistance for self-employment, and rehabilitation assistive technology, among other services.

Santa Clara County: San Jose District: (408) 277-1355 Translation services available in Spanish.

San Jose North District: (669) 207-0014 Translation services in Spanish available.

Gilroy Branch: (408) 848-1345 Other languages: Spanish.

PENINSULA FAMILY SERVICE: You Talk, We Listen (650) 403-4300, ext. 4389 www.peninsulafamilyservice.org A licensed therapist provides short-term confidential counseling in English and Spanish for San Mateo County residents who are 55+ years old.

Individual, couple, or family therapy is available. $15 copay per visit. Copay can be waived for lowincome communities.

TIP: Volunteering is a great way for stroke survivors to have an active life, share experiences with others and make life as normal as possible after stroke. Most not-for-profit organizations and senior centers are always looking for volunteers!

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Colleges Most local colleges have disabled student programs and services. Check their course listings and programs! Below you will find information about some of these programs.

Cañada College (650) 306-3259

www.canadacollege.edu/disabilityresourcecenter/ index.php During the academic year, Canada College provides students with documented disabilities academic support and reasonable accommodations as defined by the Americans with Disabilities Act (ADA).

Other languages: Spanish.

City College of San Francisco, Disabled Students Programs and Services (415) 561-1001 (415) 452-5481

www.ccsf.edu/dsps Classes are designed for stroke survivors to improve overall communication skills in a group setting. Tasks include structured listening, speaking, reading and writing exercises, as well as informal conversation activities. Participants are grouped according to ability.

Classes are taught by licensed speech pathologists.

Classes are non-credit, no fee.

College of San Mateo, Disabled Students Programs & Services Assistive Technology Center (650) 574-6698 www.collegeofsanmateo.edu/drc Provides support services and accommodations to students with verified physical, psychological, and specific learning disabilities.

De Anza College, Cupertino (408) 864-8978

www.deanza.edu/dsps Services include registration and on-campus assistance, counseling and advisement, interpreting and captioning services, notetaking services, math and English tutoring, assistive technology, adapted P.E., and campus and community referral.

Evergreen Valley College (408) 270-6447 www.evc.edu/ Services include specialized counseling, classroom support, test-taking assistance, priority registration, ASL interpreters and captioners, tutoring, alternate media formats, individualized instruction and fitness.

Foothill College, Disability Resource Center (650) 949-7017 Adaptive Learning Division “Transition to Work” (650) 949-7103 www.foothill.edu/drc The Transition to Work Program (TTW) is a 12month vocational program designed for students with disabilities who can function independently at the college. Acceptance is based on assessment and evaluation by staff.

Gavilan College Accessible Education Center (408) 848-4865

www.gavilan.edu/student/aec WorkAbility III Program - Job Placement Center.

Provides job readiness and job placement for students eligible for the Department of Rehabilitation Services. Responds to the needs of local employers by matching interests, skills and abilities to specific jobs. Translation services in Spanish available.

Mission College Disability Instructional Support Center (408) 855-5085 (408) 797-9243 TTY

www.missioncollege.edu/depts/disability-supportprograms/ The Disability Support Programs and Services (DSPS) provides reasonable accommodations for eligible students with documented disabilities who intend to pursue coursework toward higher education or career goals.

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Colleges continued: San Jose City College, Student Accessibility Program (408) 288-3746

https://sjcc.edu/student_accessibility_services.aspx Offers students with disabilities accommodations and access to classes, programs, activities, services, and facilities. Students must meet with the program’s staff members to determine educational limitations and what services are needed.

Skyline College Disability Resources (650) 738-4280

www.skylinecollege.edu/disabilityresources Adaptive physical education classes, assistive technology program.

West Valley College, Disability & Educational Support Program (DESP) (408) 741-2010 TTY (408) 741-2658

www.westvalley.edu/desp/htc.html Adapted Physical Education offers a variety of courses to help students with disabilities, chronic medical conditions or injuries reach their individual fitness and conditioning goals.

Independent Living Support Center for Independence of Individuals With Disabilities, San Mateo County (650) 645-1780

www.cidsanmateo.org Services include: Information and referral, work incentive planning and assistance, counseling and peer support, home modification services, independent living planning and support, independent living skills, personal assistance program.

Deaf and Disabled Telecommunications Program (DDTP) (800) 806-1191, English (800) 949-5650, Spanish

www.ddtp.org DDTP is a public program mandated by the California State Legislature and administered by the California Public Utilities Commission (CPUC). Their purpose is to provide access to basic telephone services for Californians who have difficulty using the telephone.

The DDTP has two components: California Telephone Access Program (CTAP) CTAP distributes telecommunications equipment and services to individuals certified as having difficulty using the telephone.

California Relay Service (CRS)* CRS provides specially trained operators to relay telephone conversations between people who are deaf, hard-of-hearing, or speech disabled and those with whom they wish to communicate. CRS provider, Hamilton Relay, offers the full range of relay services: TTY, Voice Carry Over (VCO), twoline Voice Carry Over (2LVCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Visually Assisted Speech-to-Speech (VA STS), ASCII, Voice, and Enhanced Voice Carryover (Captioned Telephone). *Not provided through CRS are Internet Protocol Relay (IPR), Video Relay Services (VRS), and Internet Protocol Captioned Telephone Services that are available as free, federally reimbursed services.

Expandability www.expandability.org Provides youth and adults with disabilities the ability to develop strategies and skills to achieve employment goals through transition planning, pre-employment, job placement, and self-advocacy. Works with both persons with disabilities and employers.

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Independent Living Support continued: Goodwill of Silicon Valley, Institute for Career Development (408) 998-5774

Villages of San Mateo County (650) 260-4569

Job Accommodation Network (JAN)* (800) 526-7234 (877) 781-9403, TTY

Peninsula Volunteers Inc. (PVI) (650) 326-0665

www.goodwillsv.org This is a fully licensed private post-secondary school specializing in vocational training, basic education, evaluation, and job placement for people with disabilities or without job skills. Training is offered at no cost to qualified applicants.

www.askjan.org JAN provides technical assistance on job accommodations, the employment provisions of the Americans with Disabilities Act (ADA), and entrepreneurship for people with disabilities. *Note that JAN is not a legal service and does not provide legal assistance or advice.

Project HIRED (408) 557-0880

www.projecthired.org A not-for-profit organization that assists individuals with disabilities in the Bay Area in finding competitive employment.

Silicon Valley Independent Living Center (SVILC) (408) 894-9041 www.svilc.org Provides a wide range of services designed to assist people with disabilities to live independently in their communities. Core services: Information and Referral, Peer Support, Independent Living Skills Training, Advocacy, and Housing & Assistive Technology services.

Skills Plus (408) 423-3570

www.villagesofsmc.org Villages of San Mateo County is a non-profit organization whose mission is to help people age in place. The Villages provides access to support services to individuals in Belmont, San Carlos, and Redwood City, including Redwood Shores, San Mateo, Burlingame, and Hillsborough.

www.1pvi.org The mission of PVI is to enable seniors to age in place with dignity and independence, meeting their physical, social, mental, and emotional health needs. Little House Activity Center offers health and wellness activities; Meals on Wheels provides home-delivered meals to seniors and adults with disabilities; Rosener House offers a comprehensive daytime activity program for adults with dementia and support for caregivers; RIDE PVI provides subsidized rides.

Vocational Rehabilitation Services (VRS) (650) 802-6450

https://www.smcgov.org/hsa/location/humanservices-san-carlos A vocational rehabilitation center for any employable county resident who is disabled or economically disadvantaged who wishes to enter, re-enter, or remain in the labor market. Referrals are accepted from county behavioral health agencies, the State Department of Rehabilitation, and private treatment providers. Services include vocational evaluation, work adjustment training, vocational testing, vocational job placement, and supported employment services.

Other languages: Spanish.

www.skillsplusprogram.org Assists stroke survivors and other neurologically impaired adults to regain functional, social, cognitive, and physical skills through interactive classes and a strong support system. Speech, Mobility, and Independent Living Skills.

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CHAPTER 4: MEDICAL MOBILITY and ASSISTIVE EQUIPMENT Medical Mobility Equipment and Assistive Technology

Medical Alarm Services Personal Response Systems (PRS) are designed to help seniors or people with disabilities in case of a fall or other emergency.

Most systems available consist of a small unit connected to the telephone line. Patients wear a radio transmitter, attached to a pendant or wristband. At the touch of a button, the system dials a preprogrammed number, connecting the person to a national or local emergency service provider who determines the nature of the problem and sends help if necessary.

ADT Companion Services (866) 746-7238

www.adt.com Languages include Spanish, Chinese, and Vietnamese.

Tele-Care Programs vary in service delivery. The programs contact enrolled individuals regularly to check on their well-being. If the individual cannot be reached at the agreed-upon time, a friend or relative is called to check on the senior.

Operation C.A.R.E. (Caring About Resident Elders), Los Gatos Police Department Dispatch Unit (408) 354-8600

Service for elderly residents of Los Gatos and Monte Sereno. Police dispatcher calls every morning to check the well-being of members.

El Camino Health, Auxiliary Volunteer Program (650) 988-7558 (morning only) (650) 940-7214, Mountain View Hospital (408) 866-3940, Los Gatos Hospital

American Medical Alert (800) 815-5809 www.ConnectAmerica.com Languages include Spanish.

Information and Awareness (408) 350-3200, option 1 for information www.mysourcewise.com Translation services available.

www.elcaminohealth.org/volunteer/auxiliary

Seton Medical Center (650) 992-4000

Sutter Safe at Home Lifeline–Your Personal Emergency Alert Device (650) 696-4823

www.setonmedicalcenter.org

www.sutterhealth.org/safeathome Available to all: We are a private pay program welcoming all, regardless of their insurer. The mission at Sutter Safe at Home is to enhance the well-being of people in the communities we serve through a not-for-profit commitment to compassion and excellence.

Medic Alert Foundation (800) 432-5378

www.medicalert.org Translation services available.

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CHAPTER 4: MEDICAL, MOBILITY and ASSISTIVE EQUIPMENT Medical Mobility Equipment and Assistive Technology continued:

101 Mobility (650) 618-3545

https://go.101mobility.com/101-mobility-san-mateosolutions We provide stairlifts, platform lifts, ramps, home elevators, auto lifts, and more. Free in-home consultations for mobility and accessibility solutions.

ABC Medical Supply and Equipment (408) 295-1526 San Jose

Rent and sell medical and rehab equipment.

Other languages: Spanish and Chinese.

Ability Tools (800) 390-2699 or (800) 900-0706 TTY

www.abilitytools.org California’s Assistive Technology Act Program provides a variety of services for Californians with disabilities of all ages. Services include: AT Exchange marketplace; device lending libraries; financial loan program for AT; Information and Referral; Reuse program in affiliation with organizational partners.

Abledata (800) 227-0216

www.brainline.org/resource/abledata Information, links, and resources on assistive technology and rehabilitation equipment.

Access Options (888) 593-8175

www.accessoptions.com They are dedicated to increasing mobility for persons with disabilities by improving access in vehicle modifications, lowered floor mini-vans, and building modifications. Other languages: Spanish.

American Medical and Equipment Supply (408) 559-5800, San Jose www.americanmedicalinc.com Other languages: Spanish.

Bay City Medical Supplies (650) 347-6606, Burlingame (650) 367-6900, Redwood City www.baycitymedicalsupplies.com

Bioness (855) 902-5252

www.bioness.com Bioness is the leading provider of implantable and external neuromodulation systems, robotic systems, and software therapy programs that provide functional and therapeutic benefits for individuals affected by pain, central nervous system disorders, and orthopedic injuries. See ad page ##.

Bischoff Medical and Mobility Supplies (408) 286-6651, Santa Clara County

www.bischoffsmedical.com Rehabilitation, medical equipment, and supplies.

Also offers minor home repairs and home accessibility. Call for eligibility. Free delivery. Other languages: Spanish.

Buck & Buck (800) 458-0600

www.buckandbuck.com Traditional clothing is designed to make dressing easier.

Home Safety Services, Inc. (650) 571-7774

www.homesafety.net The Grab Bar Installation Experts - Serving the SF Bay Area and beyond. We perform in-home assessments and install grab bars, bathroom modifications, stair railings, wheelchair ramps and stair lifts. We are licensed, bonded, insured and accredited! See our ad on the inside back cover and visit our showroom in Burlingame.

Hometown Medical Supplies, Reliable Medical (408) 279-3955, San Jose www.reliamed.com/about-us/welcomehometown-medical Mobility and rehab equipment.

Other languages: Spanish.

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CHAPTER 4: MEDICAL, MOBILITY and ASSISTIVE EQUIPMENT Medical Mobility Equipment and Assistive Technology continued:

Kickstart Orthosis, (made by Cadence Biomedical)

www.cadencebiomedical.com/kickstart-info Kickstart is a wearable rehabilitation device to help you regain walking ability and accelerate functional improvements, both in daily life and in physical therapy.

The Kickstart orthosis is designed to enhance endurance, balance, and control for walking and standing, guide correct gait patterns, reduce compensations, and improve stability and alignment.

LC Technologies/Eyegaze Systems (703) 385-8800 (800) EYEGAZE (393-4293)

www.eyegaze.com Eye movement initiated typing, telephone, and computer. Designs, manufactures, and distributes unobtrusive video eye tracking systems.

NuMotion (408) 522-1200

www.numotion.com Complex and manual wheelchairs, scooters, a full line of seating systems, mobility products and urological supplies. Translation services in Spanish available.

One Hand Can LLC (530) 559-2514, rosanna@onehandcan.com

https://onehandcan.com https://onehandcanshop.com A homegrown post-stroke resource with a positive message for recovery and living REABLED. Home of the One Hand CanDo Cutting Board and onehanded food prep video gallery.

Silicon Valley Pharmacy (408) 378-5381, Los Gatos

MAX-Ability (800) 577-1555

www.max-ability.com Mounted lifts, child and adult changing tables, bathroom accessibility solutions.

www.siliconvalleyrx.com Comprehensive pharmacy and durable medical equipment.

Wheelchair Foundation (877) 378-3839 or (925) 648-3820

MobilityWorks (408) 988-1926, Santa Clara (650) 692-8800, Burlingame

www.mobilityworks.com MobilityWorks is a leading retail sales and service provider of wheelchair accessible vehicles. Through our national network of 67 sales centers, we have the largest inventory of vehicles, along with other products that improve mobility. And through our personalized approach, we work with each customer so that they receive the best solution for their needs. We believe every person deserves to be connected to who and what matters most in their lives.

North Coast Medical and Rehabilitation Functional Solutions Catalogue (800) 821-9319

www.ncmedical.com/item_1432.html This catalog features 54 pages of products Occupational Therapists recommend to improve patient’s activities of daily living.

www.wheelchairfoundation.org The Wheelchair Foundation is a non-profit organization leading an international effort to create awareness of the needs and abilities of people with physical disabilities, to promote the joy of giving, create global friendship, and deliver a manual wheelchair to every child, teen, and adult in the world who has a lifelong need for one but cannot afford one.

Wheelchairs of San Mateo (650) 342-4864, Burlingame

www.wheelchairtech.net Chairs, scooters, lifts, and controls with advice from certified fitters. Other languages: Spanish.

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CHAPTER 4: MEDICAL, MOBILITY and ASSISTIVE EQUIPMENT Medical Mobility Equipment and Assistive Technology continued:

TIP: Medicare Durable Medical Equipment (DME) Coverage Durable Medical Equipment is reusable medical equipment such as walkers, wheelchairs, or hospital beds. Anyone who has Medicare Part B can get durable medical equipment as long as the equipment is medically necessary. If you have Part B, the Original Medicare Plan covers durable medical equipment when your doctor or treating practitioner (such as a nurse practitioner, physician assistant, or clinical nurse specialist) prescribes it for you to use in your home.

For Medicare to cover a power wheelchair or scooter, your doctor must state that you need it because of your medical condition. Medicare won’t cover a power wheelchair or scooter that is only needed and used outside of the home.

Medicare only covers durable medical equipment if you get it from a supplier enrolled in the Medicare Program. This means that the supplier has been approved by Medicare and has a Medicare supplier number. If your supplier doesn’t have a supplier number, Medicare will not pay your claim. There is a coinsurance payment of about 20%. To find a supplier that is enrolled in the Medicare Program, visit www.medicare.gov on the web. Under “Search Tools,” select “Find Suppliers of Medical Equipment in Your Area.” You can also call 1-800-MEDICARE (1-800-633- 4227) for more information.

This information is from the Medicare publication 11045 – “Medicare Coverage of Durable Medical Equipment and Other Devices.”

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CHAPTER 5: MEDICAL INSURANCE, LEGAL & FINANCIAL ISSUES ADA and Advocacy Groups

Americans with Disabilities Act (ADA) U.S. Department of Justice, Civil Rights Division (800) 514-0301 (Voice) (800) 514-0383 (TTY) www.ada.gov

Aging and Adult Services of San Mateo County (800) 675-TIES (8437)

Area Agency on Aging Santa Clara County (408) 350-3200

www.mysourcewise.com Providing adults and their caregivers in Santa Clara County with the tools and services needed to navigate health and life options. Community resource information. Online resource directory and e-newsletter.

www.smhealth.org/aas The TIES line is the main point for services provided by the Aging and Adult Services division. San Mateo County 24-Hour Information and Emergency Line helps seniors, people with disabilities and caregivers access the services they need to keep them safe. Staffed by knowledgeable and experienced social workers and public health nurses.

California Commission on Aging (916) 419-7591

Aging and Adult Services of Santa Clara County (408) 755-7600, Main Office (408) 755-7680, Senior Nutrition Program (408) 792-1600, In-Home Supportive Services (800) 414-2002, Adult Protective Services, 24Hour Report Line (408) 975-4900, Direct Line

www.disabilityrightsca.org Specialize in resolving legal problems for people with disabilities, when the problem is in employment, housing, transportation, health insurance, and/or denial of access to state and local programs. Other languages: Multiple.

The Social Services Agency’s Department of Aging and Adult Services (DAAS) promotes a safe and independent lifestyle for seniors, dependent adults and the disabled through the delivery of protective services, quality nutrition and supportive in-home services. In addition, DAAS evaluates community needs, develops programs and services, and advises on matters of policy that concern the welfare of seniors and persons with disabilities.

Area Agency on Aging San Mateo County (650) 573-3900

www.smchealth.org/aaa In addition to its advocacy role, the agency administers a variety of federal, state, local, and private funds that support a coordinated network of community-based services for older adults and adults with disabilities in San Mateo County. Other languages: Spanish, Chinese.

https://ccoa.ca.gov/ Non-partisan organization advocating for California seniors.

Disability Rights California (800) 776-5746, (800) 719-5798 (TTY) (510) 267-1200

Federal Transit Administration Office of ADA Civil Rights (888) 446-4511 www.fta.dot.gov/ada ADA line for publications, questions, and complaints about public transportation.

People with Disabilities Foundation (415) 931-3070 or (510) 522-PWDF (7933)

https://www.pwdf.org/ Training, education and advocacy about and for people with psychiatric and/or developmental disabilities, with or without physical disabilities.

Support, litigation and referral services.

San Mateo County Commission on Aging (800) 675-8437 or (650) 573-3900

www.smchealth.org/node/882 Provides the opportunity for seniors to influence and participate in the development of public policy.

Other languages: Spanish.

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CHAPTER 5: MEDICAL INSURANCE, LEGAL AND FINANCIAL ISSUES ADA and Advocacy Groups continued:

San Mateo County Commission on Disabilities (650) 713-8659 www.smchealth.org/smccod Works on a variety of county-wide issues, such as accessibility of facilities, programs and services, affordable and accessible housing, transportation, legislation and advocacy, emergency preparedness and disabilities awareness.

Complaints about Hospitals and Health Care Facilities

California Advocates for Nursing Home Reform (CANHR) (800) 474-1116

www.canhr.org Provides on-line, consumer resource information regarding infractions and violations incurred by nursing homes. Other services offered include advice on elder abuse, litigation referrals, and legal information.

California Board of Psychology (866) 503-3221

www.psychology.ca.gov Translation services in Spanish available.

California Department of Consumer Affairs (800) 952-5210

www.dca.ca.gov To report fraud and obtain consumer complaint forms.

Other languages: Spanish.

California Department of Health Services Licensing and Certification Program (800) 236-9747 (800) 554-0353, San Francisco District Office (408) 277-1784 or (800) 554-0348, San Jose District Office

www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/Lan dCProgramHome.aspx License and certify health care facilities, including nursing homes, and providers. Provide information about the latest state inspections on nursing homes and assist in filing a complaint. Other languages: Spanish.

Medical Board of California (800) 633-2322 (916) 263-2382 www.mbc.ca.gov The Medical Board is responsible for investigating complaints and disciplining physicians and other allied health professionals who violate the law.

Ombudsman Services of San Mateo County (650) 780-5707 www.ossmc.org Advocates for vulnerable residents in longterm care facilities, promoting resident rights and well-being. Investigate and bring resolution to complaints.

Catholic Charities of Santa Clara County (408) 944-0567 www.catholiccharitiesscc.org/long-term-careombudsman-program The Joint Commission (previously JCAHO) (800) 994-6610 Email: complaint@jointcommission.org Continued on next page.

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CHAPTER 5: MEDICAL INSURANCE, LEGAL AND FINANCIAL ISSUES ADA and Advocacy Groups Complaints about Hospitals and Health Care Facilities continued: Office of Quality Monitoring Fax: (630) 792-5636 www.jointcommission.org If you have a complaint about the quality of care at a Joint Commission-accredited healthcare organization, you can send your complaint by mail, fax, e-mail, or through their website. To find Joint Commission certified health care organizations call directly or check website.

California State Board of Pharmacies (916) 518-3100 www.pharmacy.ca.gov Reports and investigates complaints about prescription drug availability and pharmacist misconduct.

Center for Medicare and Medicaid Services (800) 447-8477 or (800) HHS-TIPS www.cms.gov To report Medicare and Medi-Cal fraud, waste and abuse, call the above number.

Other languages: Spanish.

Disability Benefits 101

Medical Insurance, Social Security and Prescription Drugs California Department of Managed Health Care (888) 466-2219 (for information and complaints) www.dmhc.ca.gov Assists in navigating health care rights. They can help resolve problems with your health plan, including issues with medical care, prescriptions, preventive testing, and mental health services. Other languages: Spanish.

California Health Advocates (916) 231-5110 (Sacramento)

cahealthadvocates.org/ California Health Advocates is the leading Medicare advocacy and education non-profit in California. It provides accurate and up-to-date Medicare information for Medicare beneficiaries and their families – and the advocates and providers serving them.

www.db101.org Tools and information on health coverage, benefits and employment.

Health Insurance Counseling and Advocacy Program (HICAP) The Medicare Counseling Program (800) 434-0222 (650) 627-9350, San Mateo (408) 350-3200 opt 2, Santa Clara HICAP

www.hicapsanmateocounty.org/ State-sponsored, volunteer-supported program that provides free counseling to people with Medicare about their benefits, rights and options, and other health insurance-related questions. Appointments with a HICAP counselor can be scheduled to help you understand or assist you with the following Medicare topics/issues: Medicare Part A & B benefits Supplemental options: Medigap Policies, Medicare Advantage Plans, and Part D Program Coordination of benefits with Employee Group Health Coverage, Retiree Plans & Medi-Cal Billing questions & Appeals Long Term Care Insurance Policies

TIP: Free Medications. Many pharmaceutical companies provide prescription medications free to people who cannot afford them. Program requirements differ from company to company. Most require that your physician aid in the initial request.

See www.needymeds.org to see a list of medications. Requirements are detailed. There is no charge for the service.

Partnership for Prescription Assistance is a program that connects qualified, low-income people with discount or free prescription drugs. Visit www.ca.pparx.org for more information.

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CHAPTER 5: MEDICAL INSURANCE, LEGAL AND FINANCIAL ISSUES ADA and Advocacy Groups

Medical Insurance, Social Security and Prescription Drugs continued: Health Plan of San Mateo (800) 750-4776 or (650) 616-0050 (650) 616-2133, Member Services Dept.

(866) 880-0606 or (650) 616-2174, CareAdvantage Unit

www.lhpc.org Managed care health plan for San Mateo County, includes Medi-Cal, Healthy Kids, CareAdvantage, and San Mateo ACE.

Medi-Cal continued

and devices; Laboratory services; Preventive and wellness services and chronic disease management; Children’s (Pediatric) services, including oral and vision care.

Apply online at www.mybenefitscalwin.org, by mail or telephone.

Medicare (800) 633-4227 or (800) MEDICARE

San Mateo County (800) 223-8383 (650) 599-3811, Redwood City (650) 802-6470 or (650) 596-3299, Belmont (650) 363-4175, East Palo Alto (650) 877-5608, South San Francisco

www.medicare.gov/ Medicare is the federal health insurance program for people who are 65+ (as well as certain disabled people) and who have contributed to Social Security. People who have not made contributions may receive benefits if they pay premiums. By calling the number above or reviewing information on the website, you can get information on coverage, eligibility, managed care, private fee-forservice, and Medicare policies, among others.

Other languages: Spanish.

San Mateo County General Hospital (650) 573-2222, www.sanmateomedicalcenter.org

On Lok Lifeways (408) 535-4600

Medi-Cal (Local county offices) Santa Clara County (800) 260-2055, San Jose

www.mybenefitscalwin.org Medi-Cal offers free or low-cost health coverage for California residents who meet eligibility requirements.

Most applicants who apply through Covered California and enroll in Medi-Cal will receive care through managed health plans. When you complete a Covered California application, your eligibility for Medi-Cal will automatically be determined.

Medi-Cal is health coverage, just like the coverage offered through Covered California. Medi-Cal provides benefits similar to the coverage options available through Covered California, but often at lower or no cost to you or your family. All the health plans offered through Covered California or by Medi-Cal include the same comprehensive set of benefits known as “essential health benefits.”

Essential health benefits consist of Outpatient (Ambulatory) services; Emergency services; Hospitalization; Maternity and Newborn care; Mental Health and Substance Use Disorder Services, including Behavioral Health Treatment; Prescription Drugs; Programs such as physical and occupational therapy (known as Rehabilitative and Habilitative Services)

www.onloklifeways.org On Lok Lifeways is a comprehensive health plan that provides long-term care for eligible seniors living in San Francisco, Fremont, Newark, Union City, and Santa Clara County (including Gilroy, Morgan Hill, and San Martin). Certain eligibility requirements must be met.

Senior Medi-Benefits (888) 789-4589

www.seniormedi-benefits.org Senior Medi-Benefits is a non-profit organization dedicated to serving the older adult population, veterans and disabled by providing accurate and timely information and actionable intelligence regarding long term care, MediCal eligibility, and financial considerations.

For recipients of SSI-Medical, receiving an inheritance or lump sum entry payment they may be able to set up a special needs pooled trust and not lose their benefits.

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CHAPTER 5: MEDICAL INSURANCE, LEGAL AND FINANCIAL ISSUES ADA and Advocacy Groups

Medical Insurance, Social Security and Prescription Drugs continued: Social Security Administration (800) 772-1213, Santa Clara County (866) 331-2235, San Jose

www.ssa.gov Social Security Disability Income (SSDI) provides basic financial protection to workers and their families in the event of loss of income due to disability. You can receive SSD benefits at any age. To apply, call your local Social Security Office. Supplemental Security Income (SSI) provides monthly financial assistance to very lowincome individuals aged 65+, the blind, and the disabled. Contact the Social Security Office for more information.

Legal Aid Society of San Mateo County (800) 381-8898, (650) 558-0915

www.legalaidsmc.org Provides help with legal problems relating to Social Security, Supplemental Security Income (SSI), Medi-Cal, general assistance, landlord/ tenant problems, consumer and debt collection related problems, elder abuse, Durable Powers of Attorney for health care, guardianships, and disabilities.

Other languages: Spanish.

Senior Adults Legal Assistance (408) 295-5991 (Central Office) (650) 969-8656 (North County Residents) (408) 847-7252 (South County Residents)

www.sala.org SALA provides free legal services and community education to Santa Clara County residents who are age 60 or older. There is no income eligibility qualification. Other language: Spanish.

Legal and Financial Services Adult Protective Services of SC County (800) 414-2002 www.santaclaracounty.org Other languages: Spanish.

Seniors At Home, Jewish Family and Children’s Services (650) 688-3070

https://seniorsathome.jfcs.org/ Professionals help seniors pay bills, deposit checks, process medical claims, and file tax forms. Staff can act as trustees or conservators of estate, or on a Durable Power of Attorney as needed.

Bay Area Legal Aid Advice Line (800) 551-5554

www.baylegal.org Provides free legal services to low-income residents of Santa Clara County. Specializes in tenant/landlord issues, housing discrimination, public benefits, and family law. Other languages: Spanish.

Elder abuse and mistreatment can involve physical abuse, financial abuse, neglect, or emotional or psychological abuse. It may mean that someone is deprived of food, clothing, or medication. It could involve threats, isolation, or even abandonment. When you see any form of abuse, you should call one of the following numbers for help. These resources can also assist with other legal issues.

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CHAPTER 6: REHABILITATION Exercise and Fitness Programs

Adaptive Physical Education (APE) Programs These programs provide exercise classes for people with post-stroke symptomology, arthritis, heart disease, back injury, and other disabilities. Fees are based on college tuition.

These programs include general conditioning, individualized exercise, and resistive exercise to improve flexibility, circulation, physical fitness, and increase range of motion. Water therapy is also available at some locations.

Call each College for details.

College of San Mateo, San Mateo Adaptive PE Program (650) 378-7219 collegeofsanmateo.edu/adaptedpe West Valley College, Saratoga Adaptive PE Program (408) 741-2459 www.westvalley.edu/services/ academicsuccess/desp/ape.html

De Anza College, Cupertino Physical Education (APE) (408) 864-8978 www.deanza.edu/dsps/ape Evergreen Valley College, San Jose Adaptive PE Program (408) 270-6447 www.evc.edu Foothill College, Los Altos Hills Adaptive PE Program (650) 949-7777 www.foothill.edu/ath/ape.php Classes are also held at various facilities.

Gavilan College, Gilroy Adaptive PE Program (408) 848-4865 www.gavilan.edu/students/aec Translation services in Spanish available.

Mission College, Santa Clara Adaptive PE Program (408) 855-5085

Rehabilitation Programs

AbilityPath (650) 259-8500, (Palo Alto, Burlingame, Daly City) www.abilitypath.org A community-based service provider, offering independent living, vocational, and enrichment activities, including art and computer education.

Heart Fit for Life (650) 494-1300

www.heartfitforlife.org A cardiac rehabilitation program that provides education, counseling, and behavioral intervention along with supervised exercise.

www.missioncollege.edu/depts/disability-supportprograms/ When insurance runs out or the formal rehabilitation phase is over, many stroke survivors struggle to find affordable and convenient alternatives to continue on the path to recovery. Fortunately for the residents of Santa Clara and San Mateo Counties, there are many options for patients including Adaptive Physical Education Programs at local colleges, exercise and fitness programs for people with disabilities, and therapeutic community programs specifically for stroke survivors.

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CHAPTER 6: REHABILITATION Exercise and Fitness Programs

Rehabilitation Programs continued: National Center for Equine Facilitated Therapy (650) 851-2271 www.nceft.org Provides physical and occupational therapy by licensed physical and occupational therapists using the horse as a treatment tool. Therapy is provided on a one-on-one basis. A physician referral is required.

O’Connor Hospital Cardiopulmonary Rehabilitation Program (408) 947-4710

https://och.scvh.org/health-careservices/cardiopulmonary-rehabilitation Offers a comprehensive Cardiopulmonary Rehabilitation program to support patients recovering from heart and lung procedures and diseases and to prevent future problems. This outpatient program involves a multidisciplinary team of professionals providing a broad range of supervised exercise therapy, education classes, and psychosocial intervention to help patients with heart and lung conditions live healthier lives.

City of San Jose All Access Sports and Recreation (408) 369-6438

www.sanjoseca.gov Provides recreation and leisure programs for individuals of all ages with disabilities. Programs include HEAD Injury Recreation and Leisure Network (HIRLN)—a monthly social program for adults who have experienced stroke or other traumatic brain injuries.

Regional Medical Center of San Jose, Rehabilitation Department (408) 729-2882

www.regionalmedicalsanjose.com/service/ rehabilitation-services Regional Medical Center of San Jose’s Rehabilitation Department provides assessment, treatment, and education for adults. Therapy services are personalized to meet the unique needs of each client. Life After Stroke Exercise Class is offered on Wednesdays from 3:15 pm to 4:00 pm with a small fee per class. Call for more information or to register.

Timpany Center Aquatic Therapeutic Pool and Spa (408) 283-9036 www.sjsu.edu/timpany Non-profit therapeutic facility operated by SJSU’s Department of Kinesiology in conjunction with the County of Santa Clara. The indoor pool is heated to 92 degrees year-round. Zero-foot entry with progressive steps. Wheelchairs and walkers are available to use for easy pool and spa entry and transfer. Visit the website or call for class schedules and hours.

Outpatient and Rehabilitation at Home Services Five Branches Graduate School of Traditional Chinese Medicine (408) 260-8868, San Jose (831) 476-8211, Santa Cruz

www.fivebranches.edu Email: sjclinic@fivebranches.edu Provides natural, integrative healthcare. Traditional Chinese Medicine (TMC) combined with the modern diagnostic methods of Western medicine. Our TCM practitioners use acupuncture, Chinese herbs, massage, qigong, and nutrition to preserve health, prevent illness, and effectively treat most of your healthcare needs. Areas of medical expertise include Cardiology, Dermatology, Ear, Nose and Throat, Endocrinology, Facial Rejuvenation, Gastrointestinal, Immune Deficiency, Men’s Health, Mental and Emotional Health, Neurology, Oncology, Pain Management and Orthopedics, Pediatrics, and Women’s Health.

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CHAPTER 6: REHABILITATION Exercise and Fitness Programs

Outpatient and Rehabilitation at Home Services continued: Active In-Home Therapy (650) 530-2072

www.activeinhometherapy.com In-home physical therapy, occupational therapy, speech therapy, and social work. Our goal is to maximize our clients' independence and wellness in their homes' comfort and privacy. We are dedicated to improving our client’s quality of life by making it healthier, more purposeful, active, and fun. We specialize in private Physical Therapy.

Good Samaritan Hospital Outpatient Rehabilitation Program (408) 559-2377

www.goodsamsanjose.com Good Samaritan Hospital’s Outpatient Rehabilitation Program is designed to provide comprehensive multidisciplinary acute rehabilitation for adults. The CARFAccredited program uses a combination of physical, occupational and speech therapy, as well as strong social support and family involvement.

O’Connor Hospital Outpatient Rehab & Sports Therapy Clinic Occupational Therapy Services (408) 947-2709 www.oconnorhospital.org Neuro Development-trained OTs help people learn new skills or adapt to a permanent loss so they can participate in daily living activities.

Speech-Language Pathology Therapists are trained to evaluate and treat patients with acute and progressive neurological deficits.

Techniques, including Vital Stim and Fiberoptic Endoscopic Evaluation of Swallow (FEES), are used to assess and treat factors related to speech, language, swallowing, and cognitivelinguistic deficits.

Nurse Registry (866) 916-8773 or (650) 462-1001

www.nurseregistry.com At Nurse Registry, we match nurses to our clients’ needs.

Nursing and Rehabilitation at Home (650) 286-4272

www.nursingandrehabathome.org Licensed Home Health Agency and Medicare- Certified Agency. Physical, Occupational & Speech Therapies, Skilled Nursing & Social Services.

TIP: The Lumosity website (www.lumosity.com) has many different, and some very challenging, “Brain games.” People can download the app for free and play up to three free games every day. The longer you play the games, the more games they offer. A monthly subscription is also available. Types of games include memory, spatial awareness, flexibility, and math games.

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CHAPTER 6: REHABILITATION

Exercise and Fitness Programs Physical Therapy Services

Physical therapists are specially trained to evaluate and treat patients with acute and progressive neurological deficits. Individually designed programs tailored to your needs.

Regional Medical Center of San Jose (408) 729-2882

www.regionalmedicalsanjose.com/service/ rehabilitation-services Provides assessment, treatment, and education for adults of all ages. Therapy services are personalized to meet the unique needs of each client. A variety of inpatient and outpatient services including Physical Therapy, Occupational Therapy, and Speech Therapy is available. Contact your doctor for a referral.

Rehab Without Walls (408) 559-9020

www.rehabwithoutwalls.com Comprehensive neuro-rehabilitation program which can include physical therapy, occupational therapy, speech therapy, social work, neuropsychology, and clinical coordination in your home and community.

Stanford Hospital and Clinics, Outpatient NeuroRehabilitation Program (650) 725-5106

www.rehab.stanfordhospital.org Stanford Healthcare Outpatient NeuroRehabilitation Program provides comprehensive therapies for adults who have experienced a stroke or have other neurological disorders. Contact your physician for a referral.

Therapy In Your Home (OT, PT, ST) (408) 358-0201

www.therapyinyourhome.net Occupational, physical, and speech therapy services in your home in San Mateo, Santa Clara, Santa Cruz, and San Francisco Counties. We bill insurance, take private pay, and provide outpatient therapy in your home under Medicare Part B. We try to meet your language and other specific needs by finding just the right therapist for you.

TRCare (650) 300-2168

www.trcare.net Digital exercise platform designed for stroke patients to practice home-based therapy training exercises to enhance movement and restore functional abilities. Patients can practice many stroke recovery training exercises on this platform and connect with a licensed therapist to receive personalized training programs tailored to fit their recovery goals

Post-Acute Residential Neuro Rehabilitation Services Services for adults and children with acquired brain injuries.

Centre for Neuro Skills (800) 922-4994 www.neuroskills.com

Learning Services (888) 419-9955

https://collagerehab.com/locations/californiaprograms/

Neuro Restorative (800) 743-6802 www.neurorestorative.com Rehab Without Walls (408) 559-9020 www.rehabwithoutwalls.com

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Exercise and Fitness Programs

Therapeutic Community Programs The Cabrillo College Stroke Center (831) 477-3300 (Aptos)

www.cabrillo.edu/stroke-disability-learning-center/ This program is staffed by Cabrillo College licensed and educationally credentialed specialists in speech pathology and audiology, physical therapy, occupational therapy, and counseling. The program includes mobility and fitness skills, speech/language skills, counseling, and independent living skills. Students work in a group setting. The fee is nominal and based on community college tuition.

City College of San Francisco, Disabled Students Programs and Services (415) 452-5481

www.ccsf.edu/dsps COPING WITH ACQUIRED BRAIN INJURY (DSPS 4028) class is designed to assist students with a mild acquired brain injury regain the skills necessary to achieve their academic or vocational goals. The class provides a structured, accepting environment for relearning previous skills and developing new compensatory strategies. Class exercises focus on auditory processing, memory, reasoning, language expression, problemsolving, and organization. Non-credit, no-fee classes are taught by licensed speech-language pathologists.

AbilityPath Stroke and Brain Injury Services (650) 509-9530, Palo Alto

www.abilitypath.org/strokeandbraininjury AbilityPath provides stroke and brain injury therapeutic rehabilitation services for ages 18+ to improve independence and quality of life. Located in Palo Alto, services include daily living skills, mobility and fitness skills, communication and language skills as well as support groups. Please visit the website or email intake@abilitypath.org.

Skills Plus (408) 423-3507, Santa Clara

www.skillsplusprogram.org A school-based program to help stroke survivors and other adults with neurological impairment improve functional social, physical, and cognitive skills. The program offers classes in communication skills, mobility

skills, and independent living skills. Skills Plus is designed to complement, not replace, the benefits of traditional rehabilitation or therapy.

Fee is nominal.

Occupational Therapy Clinic at San Jose State University (408) 924-3070

www.sjsu.edu/occupationaltherapy The clinic offers occupational therapy services provided on a one-to-one basis by advanced occupational therapy students under professional supervision. Occupational therapy is a health profession that helps people who have been affected by accident or injury, disease, aging, developmental delay, or psychological disability to make the necessary lifestyle changes to become more self-sufficient and independent.

Speech Therapy Programs Stroke may affect the ability to process language, reading, articulating or even the ability to swallow. These conditions may improve with speech and language therapy.

Aphasia (uh-fay’-zhuh): an impairment of the ability to use or comprehend words, usually acquired as a result of a stroke or other brain injury.

Apraxia of speech (verbal apraxia) is difficulty initiating and executing voluntary movement patterns necessary to produce speech when there is no paralysis or weakness of speech muscles.

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Speech Therapy Programs continued: Dysarthria can affect the precision of speech sounds (pronunciation), the quality and loudness of the voice, and the ability to speak at a normal rate with normal intonation.

Dysphagia, a swallowing disorder, may occur in up to 65 percent of stroke patients. If not identified and managed, it can lead to poor nutrition, pneumonia and increased disability.

American Speech Language Hearing Association (ASHA), The Action Center (800) 638-8255 www.asha.org They refer callers to speech-language pathologists who specialize in aphasia. An informational packet is available at no charge. Other languages: Spanish.

Aphasia Center of California (510) 336-0112

www.aphasiacenter.org Highly experienced speech-language pathologists lead programs ranging from book clubs (reading and writing) and communication treatment groups to recreational classes. Assessment, education, training, and consulting services are also offered.

Aphasia Treatment Program California State University East Bay (510) 885-3241 www.csueastbay.edu/slhs/clinic/atp.html The Speech, Language, and Hearing Sciences Department has developed an innovative approach to the treatment of aphasia in an intensive rehabilitation program. We have offerings 5 days per week with both online and in-person options.

Center for Communication Disorders at San Jose State University (408) 924-3688

City College of San Francisco, Disabled Students Programs and Services (415) 561-1001

www.ccsf.edu/dsps STROKE-COMMUNICATION CLASS Classes are designed for stroke survivors to improve overall communication skills in a group setting. Tasks include structured listening, speaking, reading and writing exercises, as well as informal conversation activities. Participants are grouped according to ability. Non-credit, no-fee classes are taught by licensed speech pathologists.

Rehabilitation Center Outpatient Program, El Camino Health, Los Gatos Hospital (408) 866-4059 www.elcaminohealth.org/services/rehabilitationservices The center has a Dysphasia Program designed to treat patients with swallowing disorders.

National Aphasia Association (NAA) (800) 922-4622

www.aphasia.org A nonprofit organization that promotes public education, research, rehabilitation and support services to assist people with aphasia and their families. “The Aphasia Caregiver Guide,” published by the NAA, is now available and can be downloaded from their website free of charge.

Peninsula Associates (650) 324-0648, Menlo Park (650) 349-8717, San Mateo

www.paspeech.com Peninsula Associates offers private speech therapy as well as group services at local senior community day centers and at their private offices. For more information email office@paspeech.com.

www.sjsu.edu/cds/clinics/index.php Speech, language, and hearing services are provided by graduate students with degrees in speech-language pathology. The fee is based on a sliding scale.

Translation services in Spanish available.

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CHAPTER 6: REHABILITATION

Exercise and Fitness Programs

Speech Therapy Programs continued: AbilityPath Stroke and Brain Injury Services (650) 509-9530, Palo Alto

www.abilitypath.org/strokeandbraininjury AbilityPath provides stroke and brain injury therapeutic rehabilitation services for ages 18+ to improve independence and quality of life. Located in Palo Alto, services include daily living skills, mobility and fitness skills, communication and language skills as well as support groups. Please visit the website or email intake@abilitypath.org.

Deaf and Disabled Telecommunications Program (DDTP) (800) 806-1191 www.ddtp.org Other languages include Spanish, Mandarin, Hmong, and Vietnamese. For other languages an interpreter is available.

DynaVox Mayer-Johnson (866) 396-2869

www.tobiidynavox.com Innovative, advanced communication solutions for individuals with significant speech disabilities.

Skills Plus (408) 423-3507

www.skillsplusprogram.org See the description on page 6.

LingraphiCare America Inc. (888) 274-2742

www.aphasia.com/questions Lingraphica, The Aphasia Company™, is a leading provider of speech-generating devices and therapy apps for people whose ability to speak or understand words has been impaired. Lingraphica provides products, services, and resources that help people with aphasia and apraxia reconnect with their families, friends, and communities.

Speech Software & Devices Bungalow Speech Software (540) 951-0623

Prentke Romich Company (800) 262-1984

www.prentrom.com Offers a variety of devices to augment communication. Other languages: Spanish, ext. 1417.

www.bungalowsoftware.com Speech and language therapy software for independent home therapy or at the clinic on your Windows PC. Some programs are available in Spanish.

If you have a non-Windows computer (like a Mac, iPad or tablet) you can use their interactive website www.MoreSpeech.com which provides similar speech & language practice over the internet (in your web browser).

R.J. Cooper & Associates (800) 752-6673

www.rjcooper.com Software and hardware for persons with special needs. Website translation available in Spanish.

ZYGO USA (510) 493-0997, office (510) 249-9660, direct

www.zygo-usa.com Offers a wide range of technology and communication devices.

TIP: Recent research has shown that many individuals with aphasia and other disabilities might benefit from computer learning programs and games for children and adults. This includes relearning language with programs like Rosetta Stone (www.RosettaStone.com). Ask your therapist!

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CHAPTER 6: REHABILITATION Exercise and Fitness Programs

Vision Therapy and Rehabilitation Services All Eyes on You (650) 592-1820, San Carlos

Vision Care Clinic (408) 377-1150, San Jose

www.alleyesonyouoptometry.com

www.visiondiva.com

Colin Kageyama, OD, FCOVD (408) 376-2700, Campbell (650) 537-4141, Los Altos www.kageyamavision.com

Lighthouse Optometric Vision Performance Center (408) 445-2105, San Jose www.lighthousevt.com

Optometric Center for Family Vision & Vision Therapy (650) 593-1661 https://familyvisioncare.org email@familyvisioncare.org

Silicon Valley’s Advanced Therapy Vision & Therapy Center (650) 396-3188 www.stloptometry.com

Silicon Valley Eye Physician (408) 739-6200, Sunnyvale https://www.eyelink.com

TIP: Vision Specialist COVD.org; The College of Optometrists in Vision Development (COVD) is a non-profit, international membership association of eye care professionals including optometrists, optometry students, and vision therapists.

COVD provides board certification for eye doctors and vision therapists who are prepared to offer state-of-the-art services in Vision Therapy and Rehabilitation. These specialized vision care services develop and enhance visual abilities and correct many vision problems in infants, children, and adults.

The COVD International Examination and Certification Board process includes a rigorous evaluation of the eye care professional’s knowledge and abilities. Optometrists who complete their certification process are Board Certified in Vision Development and Vision Therapy and are designated Fellows of COVD (FCOVD). Vision therapists are certified to work with COVD Fellows as Certified Optometric Vision Therapists (COVT).

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

SAN MATEO COUNTY Catholic Charities CYO Adult Day Support Center (650) 592-9325, San Carlos www.catholiccharitiessf.org Other languages: Spanish.

Coastside Adult Day Health Center (650) 726-5067, Half Moon Bay www.coastsideadultdayhealth.org Other languages: Spanish.

Peninsula Volunteers Rosener House, Adult Day Services (650) 322-0126, Menlo Park

www.penvol.org Peninsula Volunteers Rosener House, Adult Day Services offers a comprehensive program of social, health, and support services for older adults with challenges and limitations. Program goals are to enhance the participant’s quality of life and provide respite for caregivers. Call for a tour and more information.

South San Francisco Adult Day Care Center (650) 829-3824

www.ssf.net/departments/parks-recreation/recreationdivision/seniors/adult-day-care Other languages: Spanish, Tagalog, Chinese.

SANTA CLARA COUNTY Avenidas Rose Kleiner Center (650) 289-5499, Mountain View

www.avenidas.org/care Avenidas Rose Kleiner Center encourages independence while recognizing stroke-related limitations and therapeutic needs.

Day Break Respite and Caregiver Support Services; Catholic Charities of Santa Clara County (408) 468-0100 www.ccscc.org/contact-us Catholic Charities of Santa Clara County provides Adult Day Care, Wellness Centers, Home Care Aide Certificates, and Placement services. Our licensed Adult Day Care Centers provide respite for family caregivers and a friendly place where seniors who need supervision can spend an enjoyable day.

Golden Castle Adult Day Health Center (650) 964-1964, Palo Alto www.goldencastlecenter.org

Grace Adult Day Health Care (408) 727-6280 www.graceadultcare.com

Japanese American Community Senior Services, (YU-AI-Kai) (408) 294-2505, San Jose www.yuaikai.org

Live Oak Adult Day Services (408) 971-9363, San Jose (408) 973-0905, Cupertino (408) 847-5491, Gilroy (408) 354-4782, Los Gatos

www.liveoakadultdaycare.org Daycare with recreational and social activities for frail, disabled seniors and respite for caregivers.

Caregivers’ support groups, community resources, and case management. Sliding scale fee.

Other languages: Spanish.

Adult Day Centers or Adult Day Services (ADS) are community-based group programs designed to meet the needs of functionally and/or cognitively impaired adults through a variety of health, social, and support services in a protective setting during daytime hours, generally five days a week. Programs may have transportation services and adjustable rates based on the participant’s ability to pay. Some accept Medi-Cal or Medicare.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

SANTA CLARA COUNTY continued: San Jose Adult Day Health Care, Department of Veterans Affairs (408) 363-3000, San Jose

Provides medical supervision, exercise programs, social and recreational activities for frail, elderly, and disabled veterans.

Saratoga Adult Day Care (408) 868-1254

Argentum (formerly ALFA) (703) 894-1805

www.argentum.org This is a national not-for-profit membership organization that gives contact information to families looking for assisted-living facilities for a loved one.

California Advocates for Nursing Home Reform (CANHR) (800) 474-1116

www.sascc.org

Self-Help for the Elderly (415) 677-7600

www.selfhelpelderly.org Focus on Asian Seniors, with centers in San Francisco, South Bay and Alameda counties.

South San Francisco Adult Day Care Center (650) 829-3824

www,ssf.net/departments/parks-recreation/ recreationdivision/seniors/adult-day-care Other languages: Spanish, Tagalog, Chinese.

Assisted Living and Skilled Nursing Facilities AARP (American Association of Retired People) (888) 687-2277 or (202) 434-2277

www.aarp.org Website provides information relevant to the selection of assisted living facilities, nursing homes and other home options.

www.canhr.org Provides a variety of consumer information, including pre-placement counseling, Medi-Cal, residents’ rights, and quality information on all 1,400 nursing homes in California. Online information regarding infractions and violations on many of the nursing homes.

California Registry (800) 777-7575

www.calregistry.com A state-licensed free referral agency that provides senior care housing information, counseling, referrals, and facility evaluations free of charge. No apartments or low income.

Care Source Registry (408) 781-0651

www.caresourceregistry.com Representing many quality elder living communities in San Jose and the San Francisco Bay Area, Care Source Registry caters to individual needs and preferences, providing flexible lifestyle and personalized care. Services are free of charge.

Stroke is a life-changing event, and the stroke aftermath may require families to look for alternative housing options.

Assisted Living Facilities: Provide help with daily living activities such as eating, housekeeping, dressing, and bathing.

Assisted living facilities do not offer heavy medical and nursing care. Continuing Care Retirement Communities: Licensed and certified to provide a range of services. Intermediate Care Facility: Health care facilities, part of a hospital or skilled nursing facility that provides services and inpatient care. Skilled Nursing Facility: A nursing home provides meals, skilled nursing, rehabilitation, medical services, personal care, and recreation in a supervised and protected setting.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers Assisted Living and Skilled Nursing Facilities continued: Dementia Action Alliance (732) 212-9036

Nursing Home Compare by Medicare.gov

www.daanow.org DAA is dedicated to making the US a better place for people to live fully with dementia and supports their families.

HIP Housing (650) 348-6660

www.medicare.gov/nursinghomecompare Detailed information about every Medicare and Medicaid-certified nursing home in the country.

Additional information can also be provided by State agencies. Additional links to websites and information about choosing a care facility.

www.hiphousing.org The agency offers programs such as home sharing and self-sufficiency for families with children as well as subsidized and below-market housing in San Mateo County.

The Joint Commission (630) 792-5000

www.jointcommission.org Accredits hospitals, homecare facilities, ambulatory care facilities, long-term care facilities, laboratories, and provides certifications for stroke care. They will provide verification that a specific facility is accredited.

LeadingAge (202) 783-2242

www.leadingage.org This national organization consists of more than 6,000 not-for-profit nursing homes, continuing care retirement communities, senior housing and assisted living facilities, and community services.

Medicare (800) 633-4227 or (800) MEDICARE

www.medicare.gov Can help you find nursing homes and home health agencies that work with Medicare.

Other languages: Spanish.

STROKE MYTH: Depression is not normal and is a sign of weakness.

STROKE FACT: Dealing with the day-to-day changes brought about by stroke can be overwhelming for stroke survivors and caregivers. Depression should be respected and managed. Sometimes a break is needed and respite should be viewed as a healthy rest-period and not as abandonment. Exercise, fresh air and laughter also help in breaking the cycle of depression. For some people, medication and proper medical supervision are necessary to reverse the cycle of depression.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

Care/Case Management, Information and Referrals California Paid Family Leave Program

Workers who participate in the State Disability Insurance (SDI) Program are entitled to a maximum of six weeks of partial pay each year while taking time off from work to: Bond with a newborn baby, adopted or foster child (both parents).

Care for a seriously ill parent, child, spouse, or registered domestic partner.

Workers can receive up to 55% of their pretax weekly wage, up to a maximum of $1,075 while on leave.

The Paid Family Leave Program is administered by the State of California Employment Development Department (EDD), a state agency, not the employer.

For more information please visit www.paidfamilyleave.org

211 Dial from any phone to be connected with resources in either San Mateo or Santa Clara Counties. Resource specialists provide free non-emergency community, health and disaster information and support. Other languages: Multiple.

Agility-Health (650) 453-5100 www.agility-health.org Licensed Private Duty Home Health Agency Experienced Rehabilitation Care Management Visiting Nurses, Therapists and Caregivers Servicing San Francisco, Peninsula, Santa Clara, and East Bay.

Aging and Adult Services Department Santa Clara County (408) 755-7600

www.sccgov.org/daas Promotes a safe, dignified and independent lifestyle for seniors, dependent adults and people with disabilities through timely and responsive systems of protective services, quality nutrition and supportive in-home services.

Aging and Adult Services of San Mateo County, 24-Hour Response Team (800) 675-8437 (TIES)

www.smchealth.org/TIES Provides information, in-home services, counseling, and a wide range of services to keep seniors, people with disabilities, and dependent adults living safely and as independently as possible in the community.

Aging Lifecare Association

www.aginglifecare.org An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. To find an aging life care professional in your area, visit aginglifecare.org.

Aging Life Care California (650) 654-1510

Certified care managers. They track medications, arrange and accompany to doctors’ appointments, give guidance in choosing the “right” caregiver match, monitor caregiver effectiveness, and communicate with family members.

Asian Americans for Community Involvement (408) 975-2730

www.aaci.org Provides multiple services that target low- income monolingual Asian Pacific seniors such as: translation/interpretation; nutritional hot lunches; and case management. Other languages: Chinese, Korean, Vietnamese.

Avenidas Care Partners (650) 289-5400

www.avenidas.org Services include crisis intervention, geriatric care management, senior day health care center, support groups, and assistance with proactive planning.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

Care/Case Management, Information and Referrals continued: Bay Area Geriatric Care Managers (GCM) (650) 654-1510

www.bayareagcm.net Senior CONCIERGE Care Management Services: Fostering comfort, independence, and integrity of our one-on-one relationships with our clients. Social engagements, shopping, escorted transportation, pet care, and home organization- customized to your lifestyle and desires.

Billy DeFrank LGBTQ Community Center (408) 293-3040

www.defrankcenter.org The Billy DeFrank LGBTQ Community Center strives to be the community’s premier resource hub and a recognized leader in promoting health, strength, diversity, and inclusiveness. It offers a variety of programs, services, information, and support groups.

Catholic Charities of San Francisco, Marin, and San Mateo (650) 592-9325 www.catholiccharitiessf.org Programs include: Adult Day Services, Meals, Caregiver Resources.

Catholic Charities of Santa Clara County (408) 468-0100

www.catholiccharitiesscc.org Adult services include: Home Care, Adult Day Care and Caregiver Support; Handicapables Program (pg 5); Long Term Care Ombudsman; Senior Nutrition Program and other senior programs at neighborhood centers.

Community Services Agency, serving Los Altos, Los Altos Hills, and Mountain View (650) 968-0836 www.csacares.org Geriatric case managers provide in-home assessments, counseling and referrals to commu- nity resources. Community volunteers provide escorted transportation and shopping assistance. Translation services in Spanish and Mandarin.

Eldercare Locator (800) 677-1116

www.eldercare.gov A public service of the U.S. Administration on Aging.

It connects older Americans and their caregivers with sources of information on senior services.

Other languages: Spanish.

Family Caregiver Alliance (FCA) (800) 445-8106 or (415) 434-3388

www.caregiver.org Support services, information and education for families throughout the Bay Area providing care to those with chronic health conditions. Services include Care planning consultation, legal consultation, respite assistance, counseling, classes, online support groups, and workshops for family caregivers and professionals. All services are free or low-cost. Services are available in Spanish and Chinese.

Health Library and Resource Center El Camino Health, Mountain View Hospital (650) 940-7210 www.elcaminohealth.org/community/healthlibrary-resource-center A free professional service designed to help in planning for the care of an aging parent, family member or spouse facing life changes.

Heart of the Valley, Services for Seniors (408) 241-1571

www.servicesforseniors.org Services for seniors 65 and older residing in Santa Clara, West San Jose, Cupertino, Saratoga, Sunnyvale, Los Gatos, Campbell, and Monte Sereno. Their services include In-Home services (minor home repairs, gardening, shopping and errand services, etc.); escorted transportation; information & referral. No personal care.

Indian Health Center of Santa Clara Valley (408) 445-3400 www.indianhealthcenter.org Provides case management, assessment, evaluation, and crisis intervention for American Indians.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

Care/Case Management, Information and Referrals continued: In-Home Supportive Services (IHSS) (800) 675-TIES (8437), San Mateo County (408) 792-1600, Santa Clara County

https://www.smchealth.org/home-supportive-services https://socialservices.sccgov.org/other-services/inhome-supportive-services This program will help pay for services provided to seniors and the disabled so that they can safely remain in their own homes. To be eligible, you must be over 65 years of age, or disabled or blind, and your impairment must be expected to last 12 months or more. You must also be enrolled in Medi-Cal. Types of services that can be authorized through IHSS are housecleaning, meal preparation, laundry, grocery shopping, personal care services (e.g. bowel and bladder care, bathing, grooming, and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired. Translation services in Spanish available.

Institute on Aging (IOA) (415) 750-4111

www.ioaging.org IOA specializes in helping seniors stay safe and independent at home by providing adult day care, home care, dementia care, money management, counseling services, caregiver support, and much more. Serves seniors in San Francisco, Marin, and the Peninsula (Santa Clara and San Mateo counties).

Japanese American Community Senior Services (YU-AI-Kai) (408) 294-2505

Love In The Name of Christ of South San Jose (Love INC) (408) 723-9223

www.loveincsantaclaracounty.org A benevolence ministry of Santa Clara County churches. Volunteers are available to help clients with needs such as occasional grocery shopping, yard clean-up, minor home and auto repairs, friendly visitors, budget mentoring, miscellaneous needs such as packing or paperwork, etc. Service area is limited by zip code. All services are free.

National Alliance for Caregiving

www.caregiving.org/resources/ The National Alliance for Caregiving is a non-profit coalition of national organizations focusing on advancing family caregiving through research, innovation, and advocacy. They also offer a variety of materials to support family caregivers, ranging from booklets and tip sheets to webcasts and conference materials.

San Mateo County Network of Care

www.sanmateo.networkofcare.org/aging/ This website is a resource for individuals, families, caregivers and agencies seeking information about issues and services for older adults and people with disabilities.

Self-Help for the Elderly (415) 677-7600

www.yuaikai.org Provides social services, recreational classes and activities, senior nutrition program and adult day care.

Caregiver support and volunteer caring programs. Other languages: Japanese and Mandarin.

www.selfhelpelderly.org A multi-service organization providing programs along a wellness continuum ranging from employment/training and social activities for those who are more independent to in-home assistance and residential board and care for those who are more frail in San Francisco, San Mateo and Santa Clara counties. Emphasis on Asian seniors.

Jewish Family Service of Silicon Valley (408) 556-0600

Senior Care Connection (408) 261-2896

www.jfssv.org Provides social services, case management, caregiver support groups, home care referrals, senior outreach, wellness programs, friendly visitors, and social-cultural activities regardless of race, religion, or ability to pay.

www.seniorcareconnection.com A multi-disciplinary team providing customized solutions to senior care and housing needs: geriatric care management, licensed in-home care services, information, and referrals.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

Care/Case Management, Information and Referrals continued: Senior Coastsiders (650) 726-9056

Senior and Community Centers

www.seniorcoastsiders.org Counseling, family support, home visits, volunteer services, home for elderly and disabled people, peer counseling, home-delivered meals, and information and referrals for services on the coast side of San Mateo County.

Seniors At Home, Jewish Family and Children’s Services (650) 688-3000

https://seniorsathome.jfcs.org Provides caregivers and skilled nursing care to enable older adults to live in the comfort of their own homes.

They also offer care management, counseling, palliative and end-of-life care, money management, conservatorship, volunteer services, spiritual care, and meals.

Stanford Aging Adult Services, Stanford Health Care (650) 723-1303

Senior and community centers may offer some of the following support services.

Contact your local senior center for specific information.

Community resources guidance.

Care management assistance by qualified professionals.

Health screenings and education.

Health insurance counseling and tax assistance.

Housing counseling.

Home Repair and adaptations for disability.

Loan closets of medical equipment such as walkers and wheelchairs.

Nutrition programs: low-cost or free lunches.

Adult daycare centers (respite services).

Support groups.

Transportation services.

Classes and exercise programs.

Social, recreational, and travel opportunities.

www.agingadultservices@stanfordhealthcare. org Aging Adult Services is here to assist patients through a continuum of care in the hospital to home. Promoting healthy aging and wellness.

Sourcewise (formerly Council on Aging Silicon Valley) (408) 350-3200 (800) 510-2020

www.mysourcewise.com A 501(c)(3) nonprofit organization and the statedesignated Area Agency on Aging for Santa Clara County.

Support services provided by Sourcewise: Information Awareness, Meals on Wheels, Senior Employment Services, Health Insurance Counseling & Advocacy Program, Care Management, Family Caregiver Support Program, and Public Authority services.

Community Resource Specialists are available between 8 a.m. to 5 p.m. M-F at (408) 350-3200, option 1.

St. James Associates (650) 245-5285

Home Healthcare Agencies Active In-Home Therapy (650) 530-2072

www.activeinhometherapy.com In-home physical therapy, occupational therapy, speech therapy, and social work. Our goal is to maximize our clients' independence and wellness in their homes' comfort and privacy. We are dedicated to improving our client’s quality of life by making it healthier, more purposeful, active, and fun. We specialize in private Physical Therapy.

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CHAPTER 7: RESOURCES FOR CAREGIVERS

Adult Day Centers

Home Healthcare Agencies continued: Agility-Health (650) 453-5100

www.agility-health.org Licensed Private Duty Home Health Agency Experienced Rehabilitation Care Management Visiting Nurses, Therapists and Caregivers Servicing San Francisco, Peninsula, Santa Clara, and East Bay.

Alegre Home Care (650) 757-2000

www.alegrecare.com/ Alegre Home Care provides high-quality home care by employing, training, and supervising select Caregivers.

Our Caregivers will attend to you with compassion, respect, and understanding. Companionship, light housekeeping, meal preparation, personal care, medication reminders, errands, or respite are only a few of the ways our Caregivers can help you stay independent in your own home.

Home Based Primary Care, Veterans Affairs Palo Alto Health Care System (650) 493-5000, ext. 6HOME (64663)

Provides comprehensive primary health care and case management to homebound veterans.

Services provided include short-term urgent care, long-term care, terminal care, and care to facilitate the transition from institutional to independent living.

Hospice of the Valley (408) 559- 5600

www.hospicevalley.org Hospice of the Valley offers specialized care by end-of-life experts, honors and respects patient and family wishes, and treats the whole patient and the entire family – mind, body and spirit.

Nurse Registry (866) 916-8773 or (650) 462-1001

www.nurseregistry.com At Nurse Registry, we match nurses to our clients’ needs!

Auxilio-Home-Aide (AHA) (408) 489-9674

www.ahaindeed.com Our services include assistance with activities of daily living, in-home aide, home medical products, and concierge services for adults and seniors. Contact us by email at canans@ahaindeed.com.

Center for Independence of Individuals with Disabilities, San Mateo County (650) 645-1780 (650) 522-9313, TTY

www.cidsanmateo.org CID supplies consumers with disabilities a list of attendants that they can use to choose in- home workers for themselves. We also offer suggestions on how to choose attendants and how to supervise them.

Nursing and Rehabilitation at Home (650) 286-4272

www.nursingandrehabathome.org Licensed Home Health Agency and MedicareCertified Agency. Physical, Occupational & Speech Therapies, Skilled Nursing & Social Services.

Pathways (888) 755-7855 (Home Care) (888) 600-2273 (Private Duty) www.pathwayshealth.org A not-for-profit, state licensed home health agency providing services and support to successfully manage care at home including nursing, rehabilitation and palliative care. Serves the Bay Area. Other languages: Spanish.

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CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers

Home Healthcare Agencies continued: Santa Clara Home Care Registry, Santa Clara Senior Center (408) 615-3170

www.santaclaraca.gov If you or your family lives or works in the City of Santa Clara, the Senior Center can provide the names of workers who can help with personal care, light housekeeping, meal preparation, companionship, shopping, and transportation.

Champion the Challenges

www.championthechallenges.org We inspire stroke survivors, families, and friends to champion life’s challenges after a stroke. You will find ideas, technology, and resources for everyone to use and share. Our Founder is a 3-time Ischemic stroke survivor.

We understand the healing process and are on this journey with you.

VetAssist (888) 314-6075, National Referral Number

www.veteranshomecare.com Email: info@veteranshomecare.com This Veterans Home Care Benefit program assists qualifying wartime veterans and their surviving spouses to stay in their homes and live with dignity.

We Care Personal Services, Inc. (408) 556-0330

www.wecarepersonalservices.org A non-profit home care agency that provides care assistance to the elderly and disabled in the privacy of their homes. Other languages: Spanish.

Silicon Valley Independent Living Center Santa Clara County (408) 894-9041 (669) 231-4793, TTY, Spanish available

www.svilc.org Provides a registry of potential attendants and caregivers for home care, personal care, companionship, and respite care.

Synergy HomeCare (408) 429-8769 www.synergyhomecare.com/SanMateo Licensed Home Care Organization providing Companionship, Light Housekeeping, Medication Reminders, Meal Preparation, Transportation to/from doctor visits, Daily Living Assistance, Respite Care, Personal Care (Bathing and Incontinence Care), Errands, Fun activities. The care plan is customizable and personalized to each client’s needs, and caregivers are supervised. San Mateo/Santa Clara/Alameda Counties. Specializing in 24/7 cases.

TIP: There are a variety of services that can be provided in your home including cleaning, meal preparation, personal care attendants, nursing services, physical, speech, and occupational therapy as well as social services. Medicare or Medi-Cal may cover rehabilitation services at home. Information to support hiring in-home help can be found at: caregiver.org/hiring-homehelp. For rehabilitation at home services see Chapter 6. In Chapter 3, Independent Living, find information about other services provided at home. For certification and complaints about healthcare agencies see Chapter 5.

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INDEX 101 Mobility • 17, 29 211 • 14, 48 A AARP (American Association of Retired People) • 14, 46 ABC Medical Supply and Equipment • 29 AbilityPath • 5, 37, 41, 43 Ability Tools • 29 Abledata • 29 Access Northern California • 23 Access Options • 29 ACT for Mental Health • 1 Active In-home Therapy • 39, 51 ADA National Network • 14 Adaptive Driving • 20, 21 Adaptive Physical Education (APE) • 37 ADT Companion Services • 28 Adult Day Centers • 45-53 Adult Protective Services • 36 Agility-Health • 48, 52 Aging and Adult Services • 1, 32, 48 Aging Care Caregiver Forum • 6 Aging Life Care California • 48 Aging Lifecare Association • 48 Alegre Home Care • 52 All Eyes On You • 44 American Association of People with Disabilities • 9 American Medical Alert • 28 American Medical and Equipment Supply • 29 American Occupational Therapy Association • 9 American Physical Therapy Association • 9 American Speech-Language-Hearing Association (ASHA) • 9 American Stroke Association • 4, 6, 9, 12, 14 American Therapeutic Association • 9 Americans with Disabilities Act (ADA) • 15, 32 Aphasia Caregiver Guide • 12 Aphasia Center of California • 4, 42 Aphasia Treatment Program California State University • 42 Arbor Free Clinic • 7 Area Agency on Aging • 32 Argentum • 46 Asian Americans for Community Involvement • 1, 7, 48 Assisted Living and Skilled Nursing Facilities • 46-47 Association for Driver Rehabilitation Specialists (ADED) • 20 Auxilio-Home-Aide (AHA) • 52 Avenidas Care Partners • 48 Avenidas Door-to-Door Transportation • 22

Avenidas Rose Kleiner Center • 45 Avenidas Senior Center, Health Library • 8 AXIS Dance Company • 24 B B Center • 1 Bay Area Geriatric Care Managers (GCM) • 17, 49 Bay Area Legal Aid Advice Line • 36 Bay City Medical Supplies • 29 Billy DeFrank LGBTQ Community Center • 49 Bioness • 29 Bischoff Medical and Mobility Supplies • 29 Books • 12 - 14 Brain Aneurysm Foundation • 14 Brain Injury Association of America (BIAA) • 9 Brain Injury Association of California • 9 Brainline • 14 Buck & Buck • 29 Bungalow Speech Software • 43 C Cabrillo College Stroke Center • 41 California Advocates for Nursing Home Reform • 33, 46 California Board of Psychology • 33 California Commission on Aging • 32 California Department of Consumer Affairs • 33 California Department of Health Services • 33 California Department of Managed Health Care • 34 California Department of Rehabilitation • 14, 24 California Health Advocates • 34 California Registry • 46 California State Board of Pharmacies • 34 CALL Primrose • 18 Cañada College • 25 Care Source Registry • 46 Caring Bridge • 6 Catholic Charities CYO Adult Day Support Center • 45 Catholic Charities of San Francisco, Marin, and San Mateo • 49 Catholic Charities of Santa Clara County • 49 Center for Communication Disorders at San Jose State University • 42 Center for Independence of Individuals with Disabilities • 17, 26, 52 Center for Living with Dying, The • 1 Center for Medicare and Medicaid Services • 34 Center on Knowledge Translation for Disability & Rehabilitation Research • 15 Continued on next page.

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INDEX C Centre for Neuro Skills • 40 Champion the Challenges • 53 Children’s Hemiplegia & Stroke Association • 15 City College of San Francisco, Disabled Students Programs and Services • 25, 41, 42 City of Palo Alto (Disability Resources) • 15 City of Palo Alto Library Home Connection • 12 City of San Jose All Access Sports and Recreation • 38 Clinical Trials • 15 Coastside Adult Day Health Center • 45 Colin Kageyama, OD, FCOVD • 44 College of San Mateo, Disabled Students Programs & Services Assistive Technology Center • 25 College of San Mateo, San Mateo Adaptive PE Program • 37 Colleges • 25-26 Community Health Awareness Council (CHAC) • 1 Community Services Agency • 23, 49 Community Solutions • 1 Complaints about Hospitals and Health Care Facilities • 33-34 Counseling Services for Grief, Mental Health, and Suicide • 1-6

F Family and Children Services • 1 Family Caregiver Alliance • 4, 12, 49 Federal Transit Administration Office of ADA Civil Rights • 32 Five Branches Graduate School of Trad. Chinese Medicine • 38 Foothill College • 25, 37 Forty-Niner Driving Traffic School • 20 Friends in Service to Humanity (FISH) • 22 Friendship Line • 2

D Daly City Senior: Adult Services at Doelger Center • 18 Day Break Respite and Caregiver Support Services; Catholic Charities of Santa Clara County • 45 De Anza College • 25 De Anza College, Cupertino Physical Education (APE) • 37 Deaf and Disabled Telecommunications Program (DDTP) • 26, 43 Dementia Action Alliance • 47 Department of Rehabilitation, Mobility Evaluation Program • 20 Department of Veterans Affairs Palo Alto Health Care System • 10, 11 Different Strokes • 15 Disability Benefits 101 • 15, 34 Disability Rights California • 32 DMV Drivers Safety Offices • 20 DoorDash • 18 DynaVox Mayer-Johnson • 43

Handicapables Program • 5 Health Centers and Clinics • 7-16 Health Insurance Counseling and Advocacy Program (HICAP) • 15, 34 Health Libraries, Stroke, and Disabilities Educational Resources • 8 Health Library and Resource Center • 8, 49 Health Plan of San Mateo • 35 Heart of the Valley, Services for Seniors • 17, 23, 49 HIP Housing • 47 Home Healthcare Agencies • 52-53 Home Safety Services, Inc. • 17, 29 Home-Based Primary Care • 52 Hometown Medical Supplies, Reliable Medical • 29 Hospice of the Valley • 2, 9, 52 Hospitals • 10-11 Housing Adaptation and Maintenance • 17-28

E El Camino Health • i, Back Cover El Camino Health, Auxiliary Volunteer Program • 28 El Camino Health, Los Gatos Hospital • 8, 10, 42, El Camino Health, Mountain View Hospital • 8, 11, 23 Eldercare Locator • 15, 49 Environmental Traveling Companions (ETC) • 23 Evergreen Valley College • 25, 37 Exercise & Fitness Programs • 37-43 Expandability • 26

G

Gardener Health Service • 2 Gavilan College • 25, 37 Get Up & Go Senior Transportation Services Program • 22 Golden Castle Adult Day Health Center • 45 Good Samaritan Hospital • 4, 11, 39 Goodwill of Silicon Valley • 27 Grace Adult Day Health Care • 45 Gronowski Center, The • 2 Grubhub • 18 H

I Identification Placard for the Disabled • 20 In-Home Supportive Services • 50 Independent Living Support • 26-27 Indian Health Center of Santa Clara Valley • 7, 49 Information and Awareness • 28 Institute on Aging • 2, 50

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INDEX J Japanese American Community Senior Services • 45, 50 Jewish Family Service of Silicon Valley • 50 Job Accommodation Network (JAN) • 27 Joint Commission, The • 33, 34, 47 K Kaiser Permanente • i, 10, 11 Kara Grief • 2 Kickstart Orthosis, (made by Cadence Biomedical) • 30 L LC Technologies/Eyegaze Systems • 30 LeadingAge • 47 Learning Ally • 15 Learning Services • 40 Legal Aid Society of San Mateo County • 36 Legal and Financial Services • 36 Life on Wheels, The Active Wheelchair User • 23 Lifeline–Your Personal Emergency Alert Device, (Sutter Safe at Home) • 28 Lighthouse Optometric Vision Performance Center • 44 LingraphiCare America Inc. • 43 Live Oak Adult Day Services • 45 Love In The Name of Christ of South San Jose (Love INC) • 50 M

Magic Kitchen • 18 MAX-Ability • 30 Meals and Nutrition • 18-19 Meals on Wheels • 18, 19, 51 Medi-Cal • 15, 34, 35, 36, 45, 46 Medic Alert Foundation • 28 Medical Alarm Services • 28 Medical Board of California • 33 Medical Insurance, Social Security, and Prescription Drugs • 35-36 Medical Mobility Equipment and Assistive Technology • 29-31 Medicare • 35, 47 Mills-Peninsula Medical Center • i, 10, 21 Mindfulness-Based Stress Reduction Program • 2 Mission College • 25, 37 MobilityWorks • 23, 30 Motayar, Naz, Ph.D. • 2 N National Alliance for Caregiving (NAC) • 16, 50 National Alliance on Mental Illness (NAMI) • 2

National Aphasia Association (NAA) • 9, 42 National Brain Injury Information Center (NBIIC) • 9 National Center for Equine Facilitated Therapy • 38 National Center for Parents With Disabilities • 16 National Council On Aging • 16 National Institute of Neurological Disorders and Stroke • 9, 16 National Rehabilitation Information Center • 16 National Stroke and Disabilities Educational Resources • 9 Neuro Restorative • 40 Norma S. and Ray R. Rees Speech, Language and Hearing Center • 4 North Coast Medical & Rehabilitation • 30 NuMotion • 30 Nurse Registry • 39, 52 Nursing and Rehabilitation at Home • 39, 52 Nursing Home Compare by Medicare.gov • 47 O O’Connor Hospital • 11 O’Connor Hospital Cardiopulmonary Rehabilitation Program • 38 O’Connor Hospital Outpatient Rehab & Sports Therapy Clinic • 39 Occupational Therapy Clinic at San Jose State Univ. • 41 Office of Quality Monitoring • 34 Older Adult System of Integrated Services (OASIS) • 3 Ombudsman Services of San Mateo County • 33 On Lok Lifeways • 35 One Hand Can • 30 One-Handed in a Two-Handed World • 13 Online Stroke Support Groups • 6 Operation C.A.R.E. (Caring About Resident Elders) • 28 Optometric Center for Family Vision & Vision Therapy • 44 P

Pacific Free Clinic • 7 Pacific Gas & Electric Company • 17 Pacific Stroke Association • i, ii, v, 5, 12 Palo Alto Medical Foundation • 7 Pathways • 3, 52 Peninsula Associates • 42 Peninsula Family Service • 3, 24 Peninsula Volunteers Rosener House • 45 People with Disabilities Foundation • 32 Personal Response Systems (PRS), 28 Physical Therapy Services • 40 Post-Acute Residential Neuro Rehabilitation Services • 40 Prentke Romich Company • 43 Project Hired • 27 Continued on next page.

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INDEX Psychological Association • 3 Public and Paratransit Transportation • 21 R R.J. Cooper & Associates • 43 Ravenswood Family Health Center • 7 Rebuilding Together • 17 Redi-Wheels and RediCoast • 22 Regional Medical Center of San Jose • 5, 11, 38, 40 Rehab Without Walls • 40 Rehabilitation Center Outpatient Program, El Camino Health • 42 Rehabilitation Programs • 37-38 Return to Driving Plan • 19-20 RoadRunners • 23 Ron Robinson Senior Care Center • 7 RotaCare Bay Area, Inc. • 8 S Safe Driver, Driver Rehabilitation Specialists • 21 Samaritan House Free Clinics • 7 Samaritan House, San Mateo County • 18 San Francisco Greater Bay Area Stroke Resource Directory • 12 San Francisco VA Health Care System • 11 San Jose Adult Day Health Care • 46 San Jose City College • 26 San Mateo County Behavioral Health and Recovery Services (BHRS) • 3 San Mateo County Commission on Aging • 12, 32 San Mateo County Commission on Disabilities • 33 San Mateo County Crisis Intervention & Suicide Prevention Center • 3 San Mateo County Mental Health Services • 3 San Mateo County Network of Care • 16, 50 San Mateo County Transit District (SamTrans) • 22 San Mateo Medical Center • 7, 10 San Mateo Medical Center Clinics • 7 Santa Clara County Behavioral Health Urgent Care • 3 Santa Clara County Library • 8 Santa Clara County Mental Health Call Center • 3 Santa Clara Home Care Registry • 53 Santa Clara Valley Medical Center • 5, 8, 9, 11 Santa Clara Valley Transportation Authority • 22 Saratoga Adult Day Care • 46 Second Harvest Food Bank: Operation Brown Bag • 19 Selected Readings, Magazines, and Newsletters • 12 Self-Help for the Elderly • 46, 50 Senior Adults Legal Assistance • 36

Senior and Community Centers • 51 Senior Care Connection • 50 Senior Coastsiders • 51 Senior Medi-Benefits • 35 Senior Nutrition Meals On Wheels • 19 Seniors At Home • 17, 36, 51 Sequoia Hospital • 7, 10 Seton Medical Center • 10, 28 Silicon Valley Eye Physician • 44 Silicon Valley Independent Living Center • 8, 27, 53 Silicon Valley Pharmacy • 30 Silicon Valley’s Advanced Therapy Vision & Therapy Center • 44 Skills Plus • 6, 27, 41, 43 Skyline College Disability Resources • 26 SMC Connect • 16 Social Security Administration • 36 Sourcewise • 12, 16, 51 South San Francisco Adult Day Care Center • 45, 46 Speech Software & Devices • 43 Speech Therapy Programs • 41-43 St. James Associates • 51 St. Louise Hospital, Gilroy • 11 Stanford Aging Adult Services • 51 Stanford Health Library • 8 Stanford Hospital and Clinics • 11, 40 Stroke Awareness Foundation • 16 Stroke Survivor Strategies • 16 Suicide Hotline 24-Hour Response • 4 Support Groups • 4-6 Sutter Safe at Home Lifeline–Your Personal Emergency Alert Device • 28 Synergy HomeCare • 53 T Tele-Care Programs • 28 Therapeutic Community Programs • 41 Therapy In Your Home • 40 Timpany Center Aquatic Therapeutic Pool and Spa • 38 Transportation Services • 21-22 Travel • 23-24 TRCare • 40 USC Telehealth • 4

U

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INDEX V VA Palo Alto Health Care System • 8, 11 VetAssist • 53 Veterans Health Administration • 11, 21 Villages of San Mateo County • 27 Vision Care Clinic • 44 Vision Therapy and Rehabilitation Services • 44 Vocational Rehabilitation Services (VRS) • 27 Vocational Rehabilitation, Education, and Employment • 24 VTA Access Paratransit • 22 W We Care Personal Services, Inc. • 53 Websites and Help Lines • 14-16 Well Spouse Association • 5, 16 West Valley College • 26, 37 Wheelchair Foundation • 30 Wheelchair Getaways • 24 Wheelchairs of San Mateo • 30 World Institute on Disability • 16 ZYGO USA • 43

Z

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The Rehabilitation Center at El Camino Health Los Gatos is fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) for both its Stroke Specialty Program and inpatient rehabilitation programs.

As a CARF accredited facility, we demonstrate the highest level of quality, transparency and commitment to patient satisfaction.

Accept Nothing Less than the Rehabilitation You Need and the Care You Deserve.

Our Rehabilitation Services programs deliver high quality care, touching many lives each year. Highly trained therapy teams in Mountain View and Los Gatos provide inpatient and outpatient services including physical therapy, occupational therapy, speechlanguage pathology and physical medicine & rehabilitation.

For patients experiencing loss of function and independence, our Rehabilitation Center in Los Gatos provides a full range of acute inpatient rehabilitative services. Our multidisciplinary team of licensed professionals specialize in treating patients impacted by a stroke, brain injury, Parkinson’s disease, spinal cord injury or complex orthopedic disorder.

Our goal is to help patients improve their ability to return to regular activities and improve their quality of life. To learn more, visit elcaminohealth.org/rehab.

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