The cloud-based field service and customer communication solution developed by Oracle is "Oracle Field Service Cloud"
Introduction:
The cloud-based field service and customer communication solution developed by Oracle is "Oracle Field Service Cloud". It can collect data from the field and learn to accurately predict future events in real time, reducing operating costs and increasing efficiency. Oracle Field Service Cloud is built on time-based, self-learning and predictive technology to help you solve business problems while growing your field service organization. This cloud-based field service not only reduces the administration of your field service operations, but also significantly improves employee productivity, reduces organizational costs and keeps all customers happy. This application version of Oracle Field Service Cloud Core combines the functionality of both Oracle Field Service Core Manage Cloud Service and Oracle Field Service Mobility Cloud Service. Oracle Field Service Core Manage Cloud Service includes features for agents, supervisors, and managers, and Oracle Field Service Mobility Cloud Service includes features for field resources, with different URLs used for both applications. In Oracle Field Service Cloud, you can use a single URL to access the functionality of all these roles. Services available in Oracle Field Service Cloud Core include dispatch console, routing, intelligent collaboration, intelligent forecasting, capacity and configuration.
Merits of Oracle Field Service Cloud Training:
Gain the skills and knowledge you need to become a certified Oracle Field Service Cloud professional. Oracle offers a number of certifications for Oracle Field Service Cloud professionals. Getting certified can demonstrate your skills and knowledge to potential employers and help you advance your career.
Network with other Oracle Field Service Cloud professionals and learn from their experiences. Oracle Field Service Cloud has a large and active community of users and professionals. By participating in this community, you will be able to network with other Oracle Field Service Cloud users and learn from their experiences.
Stay up-to-date on the latest trends in Oracle Field Service Cloud. Oracle Field Service Cloud is constantly being updated with new features and functionality. By staying upto-date on the latest trends, you will be able to use the latest features and functionality to improve your field service operations.
Features of Oracle Field Service Cloud Training:
Oracle Field Service Cloud Foundations: This course covers the basics of field service management, including service order management, workforce management, parts management, asset management, and customer relationship management.
Oracle Field Service Cloud Advanced: This course is for those who have a basic understanding of Oracle Field Service Cloud and want to learn more advanced topics, such as mobile field service, predictive maintenance, and service analytics.
Oracle Field Service Cloud Certification: This course prepares you for the Oracle Field Service Cloud Certified Professional exam. It includes comprehensive coverage of the exam topics and practice exams to help you prepare for the real thing.
Career in Oracle Field Service Cloud Training:
Field Service Manager: Field Service Managers are responsible for overseeing the field service operation. They use their skills in Oracle Field Service Cloud to manage service orders, schedule technicians, and track parts inventory.
Field Service Technician: Field Service Technicians are responsible for performing repairs and maintenance on customer equipment. They use their skills in Oracle Field Service Cloud to manage their work orders and track their time and expenses.
Customer Service Representative: Customer Service Representatives are responsible for interacting with customers to resolve their service issues. They use their skills in Oracle Field Service Cloud to track customer complaints and manage customer satisfaction.
Parts Coordinator: Parts Coordinators are responsible for managing the parts inventory. They use their skills in Oracle Field Service Cloud to track part usage and order parts from suppliers.
Asset Manager: Asset Managers are responsible for managing the organization's assets. They use their skills in Oracle Field Service Cloud to track asset usage and schedule maintenance.
Companies hiring for Oracle Field Service Cloud Training:
IBM
Accenture
Capgemini
TCS
Wipro
For More information about Oracle Field Service Cloud Training, feel free to reach us
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