Words of Editor We are delighted to unfold Moments 17 and in our 6th year of publication. It has been a whirlwind first half of 2017, however Niro Ceramic Group has organised unforgettable marketing events for and together with our customers. In Malaysia and China our dealers were treated with a training program by wellknown motivational trainer Dr Lawrence Walter Ng. In both countries, the dealers were trained to change their thinking, mindset and focus in selling values to their customers. It was a motivational training and many of the dealers have realised the benefits of such a training. We hope this motivation will continue to encourage better selling skills and mindset change. The building professionals were not forgotten, as we organised two special sporting events with them here in Malaysia, namely the Futsal and the Kayak Challenge. They were both and strenuous and enjoyable events, whereby sportsmanship and skills were challenged. Over in Niro Ceramic Indonesia, we are pleased to announce that Niro Granite won the Top Product Property Award 2017, by Property-In Magazine, Indonesia. These are the great efforts that our Indonesian marketing team have endeavoured to achieve in the Indonesian market. Niro Ceramic Vietnam is spreading its wings with a new project team, that is dedicated to promoting and building the Niro Granite and Zirconio brands with building professionals. Read about their efforts in the Vietnam market. Moments will take you on a tour of the many exhibitions we participated during the first half of the year, from Valencia, Spain, Manila, Philippines, Bangkok, Thailand, Foshan, China and back to Kuala Lumpur, Malaysia. In all these exhibitions, new products were launched by Zirconio and Niro Granite and we received positive and encouraging feedback. Check out the new SonoSand, ClayArt and Grain from Niro Granite, and the new Venato and S. Thomas collections from Zirconio. We also talk to our longest service SuperDealers in Malaysia, Tanbar in Sabah and Madaya in Sarawak. Both customers have been our dealers for almost 29 years since Niro Ceramic Malaysia started its factory in Pasir Gudang, Johor. For Tanbar, they started to sell and import Niro Granite directly from Niro Granite’s first factory in Switzerland even before the establishment of Niro Granite’s factory in Pasir Gudang, Malaysia. We want to say thank you to Mr Tony Tan and Mr Albert Shia for your continuous support, we truly appreciate it.
Audrey Michelle Johnson, September 2017 Editor-In-Chief