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Thank you for 10 years of support


Design Consultants

AMBIENT COMMUNICATIONS, APT CONTROLS, PROVIDENCE ROW HOUSING ASSOCIATION, MARSHALL EDITIONS, BRITISH HEART FOUNDATION, THE TULA GROUP PLC, 1 THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA, ARTS CULTURE HARROW, STONHAM, 2 HF HOLIDAYS, HARROW SCHOOL, CAFCASS, GM DEVELOPMENTS, THE LONDON BOROUGH OF HARROW, 3 EALING CONSORTIUM, PRESENTATION, CARROLL AND BROWN, RIDGEHILL HOUSING, ST MARTINS, CONSTABLE ROBINSON, LONDON BOROUGH OF BARKING AND DAGENHAM, MIZEN, 4 EBURY PRESS, BRENT CROSS SHOPPING CENTRE, METROPOLITAN HOUSING PARTNERSHIP, 5 EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT, S&D CHEMICALS, STANMORE COLLEGE, DACORUM COUNCIL, ANNESS PUBLISHING, BRENT HOUSING PARTNERSHIP, NEWLAND DEVELOPMENTS, 6 CSE DEMOS, CHRYSALIS BOOKS, WARDEN HOUSING ASSOCIATION, INDUS TOURS, HAIL, VIRGIN PUBLISHING, LONDON BOROUGH OF HARINGEY, IRISH CENTRE HOUSING, STONEWALL, ARCTURUS PUBLISHING, FAIRVIEW NEW HOMES LTD, 7 UJIMA HOUSING GROUP, DUNWOODY, NYCO, MARTIN GRANT HOMES, CHARTERED INSTITUTE OF BUILDING SERVICE ENGINEERS, CAROLE SPIERS ASSOCIATES, HORNSEY HOUSING TRUST, CO-OP HOMES, 8 PLAN UK, COUNTRY AND METROPOLITAN HOMES, SOUTHSIDE PARTNERSHIP, JOHN GROOMS, IEE, CHARITY FINANCE DIRECTOR’S GROUP...


1


C LIENT: T HE ROYA L BOROUG H OF K ENSINGTON A ND CHEL SE A


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“nim engage with the client beyond expectations” What raises nim design above other companies in their field is their commitment to the client. We expect quality and value for money, but nim engaged with us beyond expectations, caring about the end product to a degree that ventures beyond the contractual. We have relied upon nim heavily over the years. We have yet to be disappointed and we don’t expect we ever shall be. Steve Williamson, Information & Communications Manager


C LIENT: T HE ROYA L BOROUG H OF K ENSINGTON A ND CHEL SE A


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PROJECT: SUMMER ACTIVITIES CAMPAIGN


1

LOVE ITLOCK IT


PROJECT: BURGL ARY AWARENESS CAMPAIGN


2


CLIENT: HF HOLIDAYS


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“impressed by their ability to understand the brief from the start” HF Holidays have worked with nim design on a number of communication projects and we have always been impressed by their ability to understand the brief from the start. Over the past couple of years they’ve handled production jobs to an agreed budget that were logistically difficult and design work with very short deadlines. Laura Sims, Head of Sales and Marketing


CLIENT: HF HOLIDAYS


os

Kenya

2

South Africa Barbados

Moroccan Mosaic 2007 Holiday Itinerary

Safari 2007

South African Explorer 2007

A Taste of the Caribbean 2007

Holiday Itinerary

Holiday Itinerary

Holiday Itinerary

SHARE A JOKE

HAVE FUN

WALK

WALK

ADMIRE THE VIEW CHAT

CHAT

UNWIND

WALK

WALK

WALK

HAVE FUN

RELAX

Chile CHAT

Andes to Altiplano 2007

LAUGH

Holiday Itinerary CHAT

CHAT

WALK

ENJOY

MAKE NEW FRIENDS

Peru

Cuba

Charismatic Cuba 2007 Holiday Itinerary

Land of the In

HAVE FUN

Holiday Itinerary

RELAX

HAVE FUN

HAVE FUN

RELAX

WALK

HAVE FUN

SHARE A JOKE

Holiday Itinerary

WALK

SHARE A JOKE

WALK

LAUGH

WALK

MAKE NEW FRIENDS

Chile, Bolivia, Argentina

ADMIRE THE VIEW

PassageUNWIND to WALK Patagonia 2007

UNWIND

RELAX

ENJOY

WALK

MAKE NEW FRIENDS

WALK

CHAT

HAVE FUN

HAVE FUN

HAVE FUN

ENJOY

WALK

RIENDS

SHARE A JOKE

CHAT

WALK

WALK

RELAX

ADMIRE THE VIEW

LAUGH

LAUGH

SHARE A JOKE

2007

ADMIRE THE VIEW

UNWIND

CHAT

WALK

ADMIRE THE VIEW CHAT

UNWIND

ENJOY

WALK

HAVE FUN

LAUGH

CHAT SHARE A JOKE

WALK

HAVE FUN

RELAX

WALK ADMIRE THE VIEW CHAT

RELAX

MAKE NEW FRIENDS

d

ADMIRE THE VIEW

SHARE A JOKE

CHAT

CHAT

HAVE FUN

CHAT

RELAX

WALK

HAVE FUN

WALK

ENJOY

SHARE A JOKE

HAVE FUN

LAUGH

RELAX

WALK

UNWIND

WALK

HAVE FUN

LAUGH

ENJOY

WALK

WALK

UNWIND

WALK

WALK

MAKE NEW FRIENDS

HAVE FUN

WALK

SHARE A JOKE

WALK

ENJOY

MAKE NEW FRIENDS

MAKE NEW FRIENDS

New Original Brunswick Australia

The Adirondacks

Canadian Rockies

Holiday Itinerary

Holiday Itinerary

WALK

Grand Canyon and Monument Valley UNWIND 2007 WALK ADMIRE THE VIEW

CHAT

and The Fundy Isles 2007

2007

Lake Placid 2007

USA LAUGH Holiday Itinerary

Holiday Itinerary

2007

WALK WALK

CHAT

CHAT

WALK

WALK

HAVE FUN

WALK

ENJOY

WALK

RIENDS

SHARE A JOKE

WALK

WALK

SHARE A JOKE

HAVE FUN

RELAX

ENJOY

ENJOY

ENJOY

CHAT

HAVE FUN

WALK

MAKE NEW FRIENDS

RELAX

LAUGH

CHAT

SHARE A JOKE

RELAX

HAVE FUN

UNWIND

WALK

MAKE NEW FRIEN

LAUGH

HAVE FUN

SHARE A JOKE

HAVE FUN

CHAT

WALK

CHAT

MAKE NEW FRIENDS

ADMIRE THE VIEW

UNWIND

LAUGH

WALK HAVE FUN

WALK

CHAT

Holiday Itinerary

LAUGH

CHAT

WALK

WALK

ADMIRE THE VIEW

UNWIND

UNWIND

RELAX

WALK

HAVE FUN

ADMIRE THE VIEW

ADMIRE THE VIEW

SHARE A JOKE

CHAT

HAVE FUN

HAVE FUN

WALK

RELAX

ENJOY

MAKE NEW FRIENDS

WALK

MAKE NEW FRIENDS

WALK

ADMIRE THE VIEW

CHAT

Western Canada

aland Vermont

New Zealand

UNWIND

WALK

LAUGH

Killington 2007 Holiday Itinerary

South Island 2007

CHAT

2007

Holiday Itinerary

WALK Holiday Itinerary

HAVE FUN

ENJOY

WALK

ADMIRE THE VIEW

SHARE A JOKE

CHAT

UNWIND

WALK

LAUGH

SHARE A JOKE

WALK

HAVE FUN

WALK

CHAT

UNWIND

RELAX

HAVE FUN

RELAX

WALK

UNWIND

WALK

WALK

LAUGH

CHAT

WALK

WALK

Holiday Itinerary

HAVE FUN

RELAX

WALK

ENJOY

MAKE NEW FRIENDS

India

Turkey

Holiday Itinerary

Holiday Itinerary

Sikkim and Darjeeling 2007

An Oriental Adventure 2007

SHARE A JOKE

HAVE FUN

MAKE NEW FRIENDS

New Zealand China Holiday Itinerary

CHAT

HAVE FUN

RELAX

ENJOY

A Grand Discovery 2007

ADMIRE THE VIEW

RELAX

SHARE A JOKE

CHAT

HAVE FUN

MAKE NEW FRIENDS

RIENDS

adocia

WALK

WALK

ENJOY

WALK

WALK

LAUGH

HAVE FUN

SHARE A JOKE

MAKE NEW FRIENDS

ADMIRE THE VIEW

CHAT

HAVE FUN

Caverns of Cappadocia 2007

WALK WALK

WALK

ADMIRE THE VIEW

CHAT SHARE A JOKE

RELAX

ALK

ENJOY

MAKE NEW FRIENDS

HAVE FUN

SHARE A JOKE

HAVE FUN

RELAX

WALK

ENJOY

CHAT

WALK

WALK

WALK

HAVE FUN

LAUGH

CHAT

CHAT

LAUGH

HAVE FUN

WALK

LAUGH

LAUGH

WALK

UNWIND

UNWIND

WALK

WALK

UNWIND

CHAT

CHAT

UNWIND

ADMIRE THE VIEW CHAT

ADMIRE THE VIEW

ADMIRE THE VIEW

CHAT WALK

SHARE A JOKE

HAVE FUN

RELAX

WALK

MAKE NEW FRIENDS

HAVE FUN

SHARE A JOKE

HAVE FUN

RELAX

ENJOY

WALK

MAKE NEW FRIENDS

WALK

HAVE FUN

SHARE A JOKE

ENJOY

HAVE FUN

MAKE NEW FRIENDS

RELAX

WALK


Kenya

South Africa Barbados

Moroccan Mosaic 2007

Safari 2007

Holiday Itinerary

A Taste of the Caribbean 2007

Holiday Itinerary

Holiday Itinerary

WALK

WALK

WALK

ADMIRE THE VIEW

ADMIRE THE VIEW

CHAT

CHAT

ADMIRE THE VIEW CHAT

UNWIND

UNWIND

UNWIND

WALK

WALK

WALK SHARE A JOKE

CHAT

SHARE A JOKE

HAVE FUN

WALK

ENJOY

RELAX

ncas 2007

HAVE FUN

RELAX

WALK

WALK

ENJOY

MAKE NEW FRIENDS

USA

Cuba

Peru

Holiday Itinerary

Holiday Itinerary

Charismatic Cuba 2007

Andes to Altiplano 2007

Holiday Itinerary

CHAT

HAVE FUN

MAKE NEW FRIENDS

Chile, Bolivia, Argentina

Passage to Patagonia 2007

SHARE A JOKE

WALK

LAUGH

WALK

ENJOY

WALK

MAKE NEW FRIENDS

Chile

UNWIND

RELAX

HAVE FUN

HAVE FUN

ENJOY

MAKE NEW FRIENDS

CHAT

HAVE FUN

WALK

WALK

RELAX

HAVE FUN

ADMIRE THE VIEW

SHARE A JOKE

CHAT

CHAT

HAVE FUN

WALK

WALK

LAUGH

LAUGH

LAUGH

Land of the Incas 2007

Grand Canyon and Monument Valley 2007

Holiday Itinerary

y WALK

ADMIRE THE VIEW CHAT

WALK

UNWIND

ADMIRE THE VIEW

SHARE A JOKE

WALK

HAVE FUN

LAUGH

CHAT

CHAT

WALK

UNWIND

ADMIRE THE VIEW CHAT

RELAX

WALK

WALK

Holiday Itinerary

ADMIRE THE VIEW

SHARE A JOKE

CHAT

ENJOY

The Adirondacks

Canadian Rockies

MAKE NEW FRIENDS

Holiday Itinerary

Holiday Itinerary

UNWIND

Isles 2007

LAUGH

WALK

NDS

RELAX

LAUGH

CHAT

CHAT SHARE A JOKE

WALK

HAVE FUN

SHARE A JOKE

WALK

WALK

WALK RELAX

HAVE FUN

HAVE FUN

Holiday Itinerary

HAVE FUN

RELAX

Original Australia

Holiday Itinerary

Holiday Itinerary

2007

WALK

MAKE NEW FRIENDS

Western Canada

India

Killington 2007

MAKE NEW FRIENDS

ENJOY

ENJOY

WALK SHARE A JOKE

HAVE FUN

WALK

MAKE NEW FRIENDS

Vermont

RELAX

ENJOY

UNWIND

LAUGH

RELAX

HAVE FUN

WALK

CHAT

WALK

WALK

MAKE NEW FRIENDS

SHARE A JOKE

WALK

ADMIRE THE VIEW

UNWIND

WALK HAVE FUN

ENJOY

CHAT

HAVE FUN

CHAT

CHAT

UNWIND

WALK

WALK

ADMIRE THE VIEW

ADMIRE THE VIEW

LAUGH

MAKE NEW FRIENDS

CHAT

WALK

CHAT

RELAX

ADMIRE THE VIEW

SHARE A JOKE

HAVE FUN

HAVE FUN

ENJOY

New Brunswick and The Fundy Holiday Itinerary

WALK

SHARE A JOKE

WALK

HAVE FUN

WALK

2007

Lake Placid 2007

RELAX

WALK

ENJOY

MAKE NEW FRIENDS

CHAT

HAVE FUN

WALK

HAVE FUN

LAUGH

SHARE A JOKE

CHAT

WALK

ENJOY

UNWIND

LAUGH

RELAX

WALK

HAVE FUN

CHAT

WALK

HAVE FUN

LAUGH

MAKE NEW FRIENDS

HAVE FUN

WALK

WALK

UNWIND

WALK

New Zealand South Island 2007 Holiday Itinerary

2007

Sikkim and Darjeeling 2007 WALK

WALK

ADMIRE THE VIEW

ADMIRE THE VIEW

CHAT

CHAT

UNWIND

UNWIND

Holiday Itinerary

WALK

LAUGH

SHARE A JOKE

WALK

ADMIRE THE VIEW

CHAT

HAVE FUN

WALK

CHAT

UNWIND

RELAX

WALK

WALK

HAVE FUN

CHAT

HAVE FUN

RELAX

WALK

MAKE NEW FRIENDS

ENJOY

MAKE NEW FRIENDS

WALK

ADMIRE THE VIEW

LAUGH

CHAT

CHAT

UNWIND

WALK

WALK

LAUGH

CHAT

SHARE A JOKE

LAUGH

HAVE FUN

ENJOY

WALK

WALK

HAVE FUN

WALK

ENJOY

SHARE A JOKE

HAVE FUN

MAKE NEW FRIENDS

WALK

ADMIRE THE VIEW

CHAT

UNWIND

An Oriental WALK Adventure LAUGH 2007

Holiday Itinerary

Holiday Itinerary

Caverns of Cappadocia 2007 Holiday Itinerary

CHAT

WALK WALK

SHARE A JOKE

HAVE FUN

HAVE FUN

RELAX

CHAT

UNWIND

ADMIRE THE VIEW

WALK

CHAT

UNWIND

LAUGH

WALK

WALK

WALK

HAVE FUN

ENJOY

MAKE NEW FRIENDS

HAVE FUN

SHARE A JOKE

HAVE FUN

RELAX

WALK

WALK

ENJOY CHAT

LAUGH

CHAT

WALK

ADMIRE THE VIEW

ADMIRE THE VIEW

WALK

RELAX

WALK

MAKE NEW FRIENDS

Turkey

WALK

A Grand Discovery 2007

HAVE FUN

ENJOY

RELAX

New Zealand China

SHARE A JOKE

HAVE FUN

ENJOY

CHAT

UNWIND

WALK

LAUGH

CHAT

MAKE NEW FRIENDS SHARE A JOKE

HAVE FUN

RELAX

WALK

MAKE NEW FRIENDS

WALK

HAVE FUN

SHARE A JOKE

ENJOY

HAVE FUN

MAKE NEW FRIENDS

RELAX

WALK

PROJECT: TR AVEL GUIDES

Holiday Itinerary

South African Explorer 2007


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CLIENT: EALING CONSORTIUM


3

“They take all service users comments on board.” We’ve used nim design for several years now. Always a pleasure to work with. They take the stress out of producing the annual report for us and listen carefully to our brief. They take all service users comments on board. Heather Cannon, Executive Assistant


CLIENT: EALING CONSORTIUM


3


INSIDE THIS ISSUE THE LOOK AHEAD GROUP CELEBRATE 15 YEARS OF EALING CONSORTIUM

FEATURES 12 THE INTERVIEW Martin and Robert share their views.

4-5

DOOR2DOOR CHANGED MY LIFE

Welcoming new faces to the Respite Service.

8-9

MEMBERS OF THE OPTIONS GROUP SHARE THEIR THOUGHTS

16 BARBARA ROCKS Barbara lets us into her life, home and shares her love of music.

18 BREAKAWAY

What it means to the Sheikh family.

REGULARS

6-7

20 REPORTS

THE RIGHT TO BE YOU In this annual report people who use Ealing Consortium’s various services share with you some of their views, ideas and experiences. Ealing Consortium believes that people with learning disabilities and mental health needs have the right to speak up about the services they receive and what they want.

14 SHORTBREAK HOLDS A GARDEN PARTY

Chair and Chief Executive

22 SNAPSHOT 24 ACCOUNTS 26 BOARD & SMT 10-11 We would like to thank the following Organisations and Trusts who have supported various Ealing Consortium projects this year: Bailey Thomas Charitable Fund, Beatrice Laing Trust, Community Fund, Core Logic Ltd, Deloitte Touche, GlaxoSmithKline, Hedley Foundation, London Borough of Ealing Carers Grant, St Peters Church, Ealing, Saint Sarkis Charity Trust and The Valuing People Support Team. We would also like to say a big thank you to the many individuals who have donated money or time, including volunteers, service users, parents, carers, members of staff and particularly the 10k runners. THIS ANNUAL REPORT IS DISTRIBUTED BY EALING CONSORTIUM. PLEASE PHONE 020 8354 5900 IF YOU WOULD LIKE TO RECEIVE MORE COPIES.

OPTIONS GROUP

VARIOUS OPTIONS MEMBERS OF THE OPTIONS GROUP SHARE THEIR THOUGHTS

A

group of service users meet regularly to talk about how they can help make things better for people who use Ealing Consortium’s services. Members of the Options Group share some of their thoughts.

‘We meet to talk about how we can help make things better.’

John enjoys carrying out induction sessions for new staff with Ealing Consortium’s Chief Executive. John explained that he put together an information pack for the Options Group to help them in their visits to other service users. These visits are to find out about the service they receive and to advise on how things could be better. John welcomed the opportunity for the group to receive training on using different technology to improve communication.

John Keaveny

Deeba, who lives in Isleworth, enjoys attending the Options Group held every second Tuesday. Deeba loves the opportunity to talk about different things. As well as going to meetings Deeba goes to a day centre and college. Frena, who writes the agenda for Options Group meetings on the flip chart, also likes speaking up at meetings. Frena goes to college and is doing an NVQ Skills for Working Life Level 2. She strongly believes that more people with learning disabilities should do NVQs. In her spare time Frena likes to go out for dinner. Mary types the minutes for the Options Group and reads them out at the beginning of each meeting. As well as the Options Group, Mary is involved in the Look Ahead Group and helps with writing the agenda for that meeting. Mary wants to get a job as a secretary or admin worker. To help develop her skills, she works in Ealing Consortium’s office on a Monday and goes to college on other days. Stewart Young lives in Isleworth and is 23 years old. Stewart likes the Options Group because he enjoys learning new things about day to day life. He loves using British Sign Language and helping people with special needs and people who are deaf. Stewart has passed courses on Deaf Awareness, Communication Tactics, and Deaf Culture and Community. He enjoys passing on his skills by teaching other people. Stewart has just got a new job as a Travel Buddy with Ealing Consortium so he will be seen out and about! EC

Adeeba Ahmed

Frena French

Mary Young

WRITTEN BY: THE OPTIONS GROUP PHOTOS: TADHG DEVLIN

6

Stewart Young

7

SHORT BREAK

SHORT BREAK HOLDS A GARDEN PARTY WELCOMING NEW FACES TO THE RESPITE SERVICE

H

ooray – It’s a Short Break day, say the new faces at Ealing Consortium’s respite service at Star Road in Hounslow. A celebration garden party was held in Osterley Park to welcome the new users to the Short Break Service.

In order to ensure its success, staff members Gareth John, Dilpreet Bhambra, Naveen Mohammed and Stephanie Elvidge raced around in the Star Road mini vans to collect those who needed transport. Lee Davey, accompanied by his Nan, commented “Star Road is cool – I enjoy playing on the PC, I like the staff and having dinner together.” Lee recently had his first overnight stay and is “looking forward to many more.”

Michael Willcocks can’t get enough stays at Star Road: “I like it, it’s peaceful, the staff are friendly and it’s good to have a change of scenery. I’ll stay as often as I can.” Emma Phillpott couldn’t have enough fun with Gareth and the balloon bursting game. John Burnell was delighted to have the opportunity to attend a garden party and enjoyed dressing up and sipping champagne. Ian Thomas was really pleased that he was able to make it after his certificate presentation at West Thames College. Faiza Mir is an old hand at Star Road and was delighted to be staying at the time of the picnic. EC *T comes from the word tea – where service users get to know Star Road by coming for tea and evening meals prior to using the service.

WRITTEN BY: STEPHANIE ELVIDGE PHOTOS: TADHG DEVLIN

Christopher Martin was delighted to run into an old friend from school at his first T* visit to Star Road. Ben Miller states “I like room 7, using the computer, watching DVD’s and going out. Star Road is a good place to chill out.” A new T visitor, Susan Carini, said that she enjoys having a break from her niece and nephew and that the staff are absolutely amazing.

Back row: Christopher Martin, Left and Lee Davey, Right Front row: Ben Miller, Susan Carini and Michael Willcocks

14 Lee Davey and his Nan

John Burnell and Ben Miller

Emma Phillpott

Ian Thomas, with Faiza Mir in the background

Susan Carini

15

PROJECT: ANNUAL REPORT

WELCOME

Front Cover shows BreakAway users and carers relaxing on the lawn


4


CLIENT: EBURY PRESS


4

“excellent jacket designs” The Good Pub Guide is the UK’s No.1 bestselling guidebook and we have to work hard to maintain its reputation and integrity. Over the last few years, nim design’s excellent jacket designs have become an important part of this process. Ken Barlow, Editor


CLIENT: EBURY PRESS


4


PROJECT: GOOD GUIDES BR ANDING


5


CLIENT: EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT


5

“the final publication has been very well-received.” nim were responsive to the Bank’s requirements

and accommodated our many changes to the brief in their stride. They are easy to work with and the final publication has been very well-received.

Richard Bate, Head of Design


CLIENT: EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT


5


Highlights Russia

Estonia Latvia Lithuania Belarus Poland Ukraine

Czech Rep. Slovak Rep.

Kazakhstan

Hungary Slovenia Croatia Bosnia & Herzegovina

Moldova Romania

Serbia & Montenegro Bulgaria

Albania FYR Macedonia

Georgia Armenia

Kyrgyz Rep.

Azerbaijan

Uzbekistan Turkmenistan

I

n 2004 the EBRD invested €4.1 billion in its 27 countries of operations – from central Europe to central Asia – to support the development of sustainable market economies and democracies.

Western CIS

Other developments

The final phase of work began in December 2004 on stabilising the shelter around the Chernobyl nuclear reactor using funding from the Chernobyl Shelter Fund, which is financed by donors and managed by the EBRD (see page 30).

The EBRD invested €377 million in municipal infrastructure, energy efficiency and clean-up operations in 2004, representing 9 per cent of the Bank’s total investment for the year. This generated additional environmental investment of €1.5 billion from project sponsors.

Russia

The EBRD began to prepare a new energy policy by holding a series of consultation workshops in London, Moscow and Sofia in January 2005 (see page 47).

Central Europe

Early transition countries

Eight countries of central Europe became members of the European Union in May 2004, advancing their transition to self-sustaining market economies and democracies.

In April 2004 the EBRD launched its Early Transition Countries Initiative to increase support for the seven poorest countries where the Bank operates: Armenia, Azerbaijan, Georgia, the Kyrgyz Republic, Moldova, Tajikistan and Uzbekistan (see page 34).

The EBRD signed its largest-ever energy efficiency project – a €73 million loan to the Togliatti Azot ammonia production plant to fund the modernisation of the company and a reduction in energy consumption (see page 49).

EBRD participation in the Baku-TbilisiCeyhan (BTC) oil pipeline project in Georgia and Azerbaijan involved extensive consultation with local communities regarding the environmental and social impact of the project (see page 12).

Eight environmental projects in northwest Russia were earmarked for funding in 2004 through the EBRD-managed Northern Dimension Environmental Partnership Fund, which has received close to €200 million from the donor community (see page 27).

South-eastern Europe The EBRD undertook its first carbon trading agreement, helping a Bulgarian company to reduce its emissions and sell the reduction under the terms of the Kyoto Protocol, which came into force in November 2004 (see page 51).

PAGE

Tajikistan

4Hh

In 2004, EBRD staff conducted 83 environmental/social due diligence and monitoring trips to 63 projects in 21 countries.

A new municipal and environmental infrastructure policy was approved by the EBRD at the end of 2004 (see page 17). The EBRD launched the Independent Recourse Mechanism (IRM) in July 2004, giving local communities a procedure for raising concerns about Bank-financed projects (see page 57).

PAGE

EBRD SUSTAINABILITY REPORT 2004

5

PART 03: PROMOTING TRANSPARENCY AND ACCOUNTABILITY

03

Promoting transparency and accountability

T

he EBRD has policies and mechanisms to ensure that we operate responsibly in all of our activities. In addition to the Bank’s Environmental Policy (see page 7), we have specific procedures that cover how we promote transparency and access to information, and how we respond to complaints.

The Bank’s commitment to the transparency of all our operations is underpinned by the EBRD’s Public Information Policy (PIP). Procedures for expressing concerns about EBRD projects are detailed in the Bank’s Independent Recourse Mechanism (IRM), which was adopted in 2004 (see page 57). Dialogue between the EBRD, non-governmental organisations and local communities is facilitated by the Bank’s Outreach Unit. To make our policies as accessible as possible, we are in the process of translating the PIP, the Environmental Policy and the IRM into local languages. By the end of 2004, the PIP was available in Czech, Polish, Romanian, Russian and Slovak. Versions in Bosnian, Croatian and Serbian will be made available in 2005. The Environmental Policy has been translated into Bosnian, Croatian, Moldovan, Polish, Romanian, Russian and Serbian. The IRM is available in Russian. Since June 2003, new EBRD country strategies have been translated into local languages. When formulating a new country strategy, the EBRD invites the public to submit comments, which are taken into account during the review process. A summary of the comments, along with the Bank’s responses, is posted on our web site following Board approval of the revised strategy.

PAGE

52

EBRD SUSTAINABILITY REPORT 2004

Disclosing information on EBRD-financed projects For each project that might receive EBRD financing, we publish a project summary document (PSD) disclosing the main aim of the project, its financial details and a summary of the environmental aspects. For private sector projects, PSDs are posted on the Bank’s web site 30 days before consideration by the Bank’s Board of Directors. For public sector projects, this is extended to 60 days. In certain circumstances, PSDs may not be subject to normal release rules. For example, publication may be delayed if: • capital markets transactions are involved

• there is concern about the likelihood of substantial changes or rejection at the Board’s final review stage of a project proposal, which might embarrass the sponsor and prejudice alternative sources of funding. In 2004, seven PSDs were not subject to normal release rules. For more information, see www.ebrd.com/projects/psd.

Engaging in dialogue with our stakeholders The EBRD’s staff meets and consults regularly with the people and organisations that are affected by the projects the Bank finances. We include the following groups in our general consultation with stakeholders:

• there are legitimate sponsor or client concerns about confidentiality

Public Information Policy The Bank’s Public Information Policy sets out our framework for operating responsibly: Transparency We make information available to the public unless there is a compelling reason for confidentiality.

Accountability We are careful to ensure compliance with our mandate and accountability to shareholders.

Listening We consider the views of all who wish to comment on the Bank’s activities, and in the shaping of our policies and actions.

Sensitivity to project sponsors We are sensitive to the needs of project sponsors and to concerns about project sponsor confidentiality.

PAGE

53

PROJEC T: CORPOR ATE SOCI A L RESPONSIBILIT Y REPORT

2004 HIGHLIGHTS


6


CLIENT: CSE DEMOS


6

“We will be working with nim design in the future.” CSE Demos worked with nim design to produce a range of 4 ‘Best Sellers’ leaflets for our training courses. nim design proved to be efficient, friendly and delivered great designs on time. We will be working with nim design in the future. Samuel Roberts, Business Development Manager


CLIENT: CSE DEMOS


6

Deve lo profe ping the ssion als at skills of m every e level dia of th eir ca reers BE ST SE LLER S 200 7

De at velop ev ery ing lev the s el of th


PROJECT: TR AINING COURSE LEAFLETS

ls na sio es 07 of 20 pr S R rs ER f P ree LL so a SE ill r c ST sk ei BE e th th of l ve le

Develo ping th e profess ionals a skills of bankin t every level of g their ca re

NEW B ANKIN G COU RS

ski lls he of p ir c r are ofes ers sio na ls B ES TS EL LE RS 20 07


7


CLIENT: UJIMA HOUSING GROUP


7

“so much positive feedback� A big thank you to everyone at nim design for all their hard work on this project. The annual report was amazing and there has been so much positive feedback. Amanda Mukerji, Director of Human Resources & Corporate Ser vices


CLIENT: UJIMA HOUSING GROUP


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PROJECT: ANNUAL REPORT


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CLIENT: PL AN UK


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“our relationship is a very productive and friendly one.” Working with nim design on our Annual Review project has been utterly enjoyable. Right from the start they proved to be reliable, very professional and understood our organisation’s vision, objectives and needs. They did not simply execute the work. They are always ready to propose feasible and new alternatives for improvement. Their contribution has made our relationship a very productive and friendly one. Alex Betti, Publications Editor


CLIENT: PL AN UK


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, Jim Holmes, Caroline Irby,

PLAN UK ANNUAL REPORT & ACCOUNTS 2005 PLAN UK ANNUAL REPORT & ACCOUNTS 2005

Council of the United Nations

Charities’ Online Accounts Awards 1st prize in the category of the ‘top 100 UK fundraising charities’.


23

REPORT OF BOARD OF DIRECTORS FOR THE YEAR ENDED 30 JUNE 2005

In Africa and Eastern Europe In Africa and Eastern Europe, Plan is present in Albania, Benin, Burkina Faso, Cameroon, Egypt, Ethiopia, Ghana, Guinea, Guinea Bissau, Kenya, Malawi, Mali, Niger, Senegal, Sierra Leone, Sudan, Tanzania, Togo, Uganda, Zambia, and Zimbabwe.

• Continue to work in partnerships with local and international

During the year, Plan:

Our impact

• Worked with children, families, communities, governments

In one area in Kenya one of the issues identified by local children and families was family health and child survival. Plan, in collaboration with the community, set up a project aimed at reducing the high incidence of childhood illnesses, increasing access to pre-natal and post-natal care for women, improving knowledge of child care, and influencing change in sexual behaviour and practices, in relation to sexually transmitted infections and HIV/AIDS.

• •

and civil society to improve the lives of children in 21 countries in Africa and Eastern Europe; Assisted families to improve their livelihood by identifying a wider range of local income generating opportunities: post harvest processing, marketing, off-farm activities and provided people with the skills and means to take advantage of these activities and increase their income, while maintaining their subsistence base; Provided access to safe drinking water; Helped those affected by HIV/AIDS, disasters and unrest and improved education in the region.

Last year, Plan spent $167.5 million on child-centred community projects across the region and below are some of the outputs achieved in the region:

• 4,451 community health workers were trained; • 66 health centres were constructed and 85 renovated

• Help promote early childcare through community-based

Next year, Plan will:

organisations in the regions where it works to protect and promote children’s rights. Other elements of our interventions will include: promoting sustainable financial services for the poor, enabling them to increase income, build assets, manage risks and reduce their vulnerability to external factors; Work with local communities to create opportunities for diversified forms of income – households that rely solely on traditional agricultural-based income are more vulnerable to poverty; Continue to combat traditional causes of child mortality – malnutrition, infectious diseases and new or emerging causes, including HIV/AIDS and unhealthy lifestyles among adolescents;

organisations and services suitable to the local situation;

• Improve school quality, aiming for parity in girls’ education through affirmative actions with the girls themselves to enable them to enrol and attend school with emphasis on safe transport to and from school, feeding, school latrines, livelihood support to their families, and use of female teachers;

• Advocate and promote gender equality and protective measures against HIV/AIDS.

Our evaluation process reveals that:

• The incidence of malaria among children aged between 0-35 months was reduced from 42% to 22%;

• Immunisation coverage in Plan-affiliated communities rose from 54% to 80%;

• Incidence of diarrhoea dropped from 17% to 7%; • Child malnutrition was also reduced to 17.4% from a previous 33.4%;

• An increased number of mothers became aware of pre and post-natal care for their children and learnt about its importance for their child’s development.

and equipped;

• 21,065 patients received medical treatment; • 1,204,515 children were immunised; • 11,491 children under-5 received supplementary micronutrients;

• 24,892 class sets and 184,492 books for primary schools were distributed;

• 4,078 girls and 3,109 boys received primary school scholarships;

• 5,276 primary schools were provided with adequate furniture;

• 435 water points and 16,480 home latrines were constructed;

• 7,181 farmers received agricultural training; • 2,768 women received vocational training and 2,617 people received business skills training;

• 187 events were organised to increase awareness of children’s rights.

PLAN UK ANNUAL REPORT & ACCOUNTS

28

29

REPORT OF BOARD OF DIRECTORS FOR THE YEAR ENDED 30 JUNE 2005

FINANCIAL REVIEW Other Donations and Appeals income has contributed significant growth over the past few years. The tragic circumstances surrounding the Asian Tsunami meant that our supporters responded with the largest sum raised in an appeal in Plan UK’s history, with total income of £660,000 being achieved in the year for this appeal. The growth in Other Donations and Appeals also reflects the success of activities in promoting legacies, and contributions from major donors, trusts, and corporates as well as the continuing support received from Comic Relief and the Community Fund. Group Six Year History Income and expenditure £’000 Income Sponsor pledges Contributions from official bodies Other donations, appeals, trading subsidiary and Interest Total Income Expenditure Costs of generating voluntary income Trading Subsidiary Governance Costs Direct charitable expenditure Total Expenditure Net (Outgoing)/ Incoming Resources Percentage Increase Sponsor pledges Contributions from offical bodies Other donations, appeals, trading subsidiary and Interest

2000

2001

2002

2003

2004

2005

14,634 1,957

16,295 1,998

18,617 2,200

21,432 2,489

21,883 1,760

23,581 2,382

1,813 18,404

2,904 21,197

3,545 24,362

4,473 28,394

4,201 27,844

5,220 31,183

4,385 169 20,178 24,732

4,530 145 95 26,226 30,996

5,205 178 88 24,985 30,456

3,086 95 14,924 18,105

3,717 3,773 106 109 Not analysed for previous years 17,430 19,829 21,253 23,711

299

(56)

651

3,662

(3,152)

727

22% 3%

11% 2%

14% 10%

15% 13%

2% -29%

8% 35%

11%

60%

22%

26%

-6%

24%

The costs for the years 2000 to 2003 are based on the figures presented in the accounts for those years. No attempt has been made to re-analyse them according to SORP 2005 as the charity considers that the costs would outweigh the benefits of redoing detailed calculations.

The resources expended on charitable activities have decreased by 4.7% compared to the unusually high level of expenditure in 2004 due to the reduction in the high opening reserves last year. Over the past two years, charitable expenditure has increased by 23.8%, an annualised rate of growth of 11.3% for each of the two years and this is a better indication of the underlying trend. As indicated previously, Plan UK’s total incoming resources exceeded £30 million for the first time in 2004/05. Group Six Year History Summary Sponsors in the UK and Ireland Increase %

2000 86,160 12.7%

2001 97,357 13.0%

2002 103,407 6.2%

2003 109,134 5.5%

2004 114,364 4.8%

2005 118,487 3.6%

Total Incoming resources Increase %

£’000

18,404 18.3%

21,197 15.2%

24,362 14.9%

28,394 16.6%

27,844 -1.9%

31,183 12.0%

Charitable Activities Increase %

£’000

14,924 10.0%

17,430 16.8%

19,829 13.8%

20,178 1.8%

26,226 30.0%

24,985 -4.7%

The UK Department for International Development’s Civil Society Department supported 10 of our projects last year, providing £868,373 (2004 £651,307). Plan provided £495,389 in funds for the same projects. Project Name Country Strengthening Community Control of Chagas Disease Bolivia Prevention of Violence and Promotion of Child Rights Dominican Republic Combating Child Labour in Ecuador Ecuador Promotion and Protection of Children’s Rights Ecuador Agroforestry India Tsunami Response Relief Programme India Empowering Civil Society in the Fight Against Female Genital Mutilation Mali Adolescent Reproductive Health Rights Nicaragua Early Childhood Care and Development Philippines Building Local Capacity for HIV/AIDS Advocacy and Prevention Uganda Total

DFID 31,720 119,316 7,254 19,100 27,568 325,627 165,830 69,437 51,402 51,119 868,373

Plan 36,969 120,376 – 21,217 27,568 – 198,812 8,180 46,612 35,655 495,389

Total 68,689 239,692 7,254 40,317 55,136 325,627 364,642 77,617 98,014 86,774 1,363,762

PLAN UK ANNUAL REPORT & ACCOUNTS

PROJECT: ANNUAL REPORT

22


8

give twice Gifts that er 2006 - Spring/Summ Gift Catalogue

e no official identity. ealthcare, going to d or property, voting, ntries parents may not many babies die that they required. Your gift will h both a birth certificate m malaria. As a result surviving to adulthood, ey are entitled to.

“Little doctor”

Imagine being know by your classmates as a "Little doctor". This is the case for some children in communities in Sudan and India. Your gift will enable a child to be trained in first aid and personal hygiene. They can then help local health workers care for their friends and neighbours and share their knowledge to improve the health of the whole community.

£12

REF G4LN

Order online www.gifts4life.org


PROJECT: GIFTS 4 LIFE BR ANDING


+

“we love what we do� We are a friendly, approachable team of designers. We love what we do and are happy to see our clients quantifying the value of a partnership with us. If you would like to find out more about us, please call either Sue or Chris on 020 8426 6888.

nim

The Old Bank 92 High Street Harrow On The Hill Middlesex HA1 3LP t 020 8426 6888 f 020 8426 9888 e info@nimdesign.com w www.nimdesign.com

Member of the Chartered Society of Designers


Brochure printed by Colchester Print Group. ISO 14001 environmental accreditation (gained since 1998) Green Apple award winners for the Environment. Cover printed on 250gsm Think white: 50% recycled post consumer fibre 100% ECF (elemental chlorine free) pulp Totally recyclable FSC certification Text printed on 170gsm Greencoat plus gloss : 80% recycled post consumer fibre 10% TCF (totally chlorine free) pulp 10% ECF (elemental chlorine free) FSC certification This brochure has been produced utilising a thermal based image setter for the plate production. A waterless and chemical free technology which totally eliminates the need for any waste disposal. Printed on low alcohol presses using vegetable based inks.


+

“we love what we do� We are a friendly, approachable team of designers. We love what we do and are happy to see our clients quantifying the value of a partnership with us. If you would like to find out more about us, please call either Sue or Chris on 020 8426 6888.

nim

The Old Bank 92 High Street Harrow On The Hill Middlesex HA1 3LP t 020 8426 6888 f 020 8426 9888 e info@nimdesign.com w www.nimdesign.com

Member of the Chartered Society of Designers


SERVICES


Brochure printed by Colchester Print Group. ISO 14001 environmental accreditation (gained since 1998) Green Apple award winners for the Environment. Cover printed on 250gsm Think white: 50% recycled post consumer fibre 100% ECF (elemental chlorine free) pulp Totally recyclable FSC certification Text printed on 170gsm Greencoat plus gloss : 80% recycled post consumer fibre 10% TCF (totally chlorine free) pulp 10% ECF (elemental chlorine free) FSC certification This brochure has been produced utilising a thermal based image setter for the plate production. A waterless and chemical free technology which totally eliminates the need for any waste disposal. Printed on low alcohol presses using vegetable based inks.


Nim Design