How to Handle New Employees

1100 A hospital calls to say that they need an employee for the next day.

1110 You coordinate with a candidate and let them know they are due to visit a hospital tomorrow. Consequently, you ring up the hospital to let them know that an employee would arrive on the scheduled shift time.

1120 Another hospital calls up to tell that they are not happy with the employee they have been assigned. They request a change of individual.

1130 The individual who is assigned as a replacement is contacted and he confirms his availability.

1145 Call the employee who was not acceptable to the hospital to determine the hospital’s frustration.

1200 You order lunch for delivery at your office as you are too busy to head out to grab a bite.

1210 A prospective employee walks in to fill out an application.

1230 Another call comes in with an interested candidate trying to get more information about working with your staffing firm.

1250 A sales representative calls you up to tell that a new hospital needs coverage. You assure them that they will be provided for their coverage.

When running a healthcare staffing agency, you will come to know that new employees have to be dealt with tactfully. Your employees are your bread and butter and some of the healthcare staffing candidates know their value and become quite demanding.

Whenever a prospective employee visits your office, make sure you keep the following things in mind:

• Ask the candidate what types of licenses they possess. This will allow you to understand how much knowledge they have and how skilled they are. The healthcare staffing agency is very unique in the sense that the licenses of an employee will determine what kinds of services they can offer on your behalf. • Do not forget to get their resume. Figure out whether they are fresh graduates or have a couple of years of experience under their belt. This will help you determine what salary you should be paying them. • Ensure that the candidates not only have the licenses to perform their duties, but check with the state licensing body to verify the accuracy of the data on the license.