Introduction The aim of this booklet is to make sure you have all the information you need to be able to confidently showcase the outstanding care you provide every day, during a CQC inspection. The CQC’s job is to check whether hospitals, care homes, GPs, dentists and other healthcare services are meeting national standards. They do this by inspecting facilities according to five domains: • Is this care safe? • Is this care effective? • Is the facility caring? • Is the organisation responsive to people’s needs? • Is the organisation well-led? You can use this booklet as a self-evaluation tool, alongside guidance from your manager, to make sure you’re meeting all of the requirements within each domain that the CQC will focus on.
If there’s anything you come across that causes concern, or you need more help with, then note them down in the blank section at the end of the booklet and raise them with your manager or a member of the CQC support team, whose contact details are included at the end of the booklet.
It is important that you understand the Key Lines of Enquiry for the CQC: Safe, Caring, Responsive, Effective and Well-led. Thank you for being an important part of the CQC inspection.
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