SF | PRACTICE MANAGEMENT
October 2021 | Vol. 21 No. 10 www.medicalacademic.co.za
This article was independently sourced by Specialist Forum.
Coding, billing and CASHFLOW CASHFLOW concerns There is no medical professional, ever, who said: “I’ll just sit here all of Friday afternoon and into the weekend completing my monthend invoicing, what fun!”
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ecause, if you’re not needed on call, you’d ideally like to be enjoying quality time with your family and friends; or resting up for the hectic week ahead. So, read on for ways to make the administrative component of your practice that much less angst-ridden, along with types of insurance you shouldn’t skimp on, until cashflow is back to how it should be. You may have a hotshot, experienced, no-nonsense and bookkeeping-qualified receptionist who knows all your relevant speciality codes from memory and is able EDITORIAL EDITOR: René Bosman René.Bosman@newmedia.co.za
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to sort out your daily billing requirements – patient by patient – as they enter and leave your consulting rooms. But the reality is that even if such an individual is among your employ, a busy practice will need an administrative person, or several, who is a good conversationalist and is able to make each patient feel at home; as well as being endowed with the ability to assess carefully, both telephonically and within the waiting room, which patients are merely uncomfortable and which genuinely need attendant care (or immediate
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