FastFood Professional August and September

Page 1

ISSN 2514-989X

(Formerly Fish & Chips & Fast Food Magazine) The Nations Favourite Takeaway Magazine Now Celebrating its 29th Year


MUST-STOCK Fast Food Chicken Items 1

Lock Down and Takeaway

German Kebabs Boxing Clever

Fastfood Professional • August and September 2020

MUST NOT FORGET National Fish & Chip Day Norwegian’s Plot a Course for Recovery

Q&A Phil Blakeman

Apparently there’s1a virus going round!?

August and September 2020 • Fastfood Professional


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


A light at the end of the tunnel?


irst of all, we at Fast Food Professional, send our condolences to those who have suffered and lost loved ones during this on-going pandemic. It is great to see the sector opening up and to see the way that many owners are developing their “new way of working” to deal with the issues created by the Covid 19 crisis. The Government backed “Eat out to help out” scheme for August is another boost that operators should use to promote their business and generate future customer loyalty. Another positive is the European Pizza & Pasta Show being staged at Excel, London on 11th/12th November 2020 – a boost for suppliers to show off their products once again. The surge in pre-ordering, payment and collection and delivery systems and equipment is now helping some operators not only to regain pre-crisis business, but to exceed these levels by enhancing their offers to the customer. The digital options available enable operators to prompt customers to add extras to their order and the opportunity is there for better loyalty programmes. These systems give you a great opportunity to build up a marketing database that you can target going forward, but please make sure that you comply with GDPR regulations and maintain details securely. The latest restrictions on travel to and from Spain also encourages UK citizens to take staycations and operators should be on-the-ball with targeting holiday parks and caravan sites to make sure that they get their share of the holiday pound. This is also the time to make sure that you aim for consistent standards as you may be serving “first-time” customers in your shop and if you get it right, this will encourage future loyalty for your business. They will also tell others if they have a good experience as everyone wants to recommend good food occasions. Have a great August and September. Athol

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Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



12 19 6



On the Cover Golden Valley Foods top five, must-stock fast food chicken items Page 16 Neoda National Fish and Chip Day is Back! Page 6






6 National Fish and Chip Day is Back! 8 Take card payments with 3 months free rental and bounce back 10 King Frost adds mega-sized Lincolnshire Fishcake to line-up 12 Norwegian Seafood Industry Ready for Demand 16 Golden Valley Foods top five, must-stock fast food chicken items 18 A History of the Highest Standards & an inexhaustable quest for Innovation 20 Phil Blakeman has all the Answers 21 The Codfather Reels in Top Prize for Sarson’s’ Community Initiative 22 KTC Launches Palmax IP – Fully Traceable and Sustainable Palm Oil 24 Jestic portfolio expansion continues with Moduline deal 26 Pandemic Has Thrown us into Accelerated Modernisation 28 Vatman and Robbing to the rescue 30 Lamb Weston - Entice and surprise with exciting fries! 32 German Doner Kebab Drops New BOSS BOX On UK 34 Five Reasons why using frozen pre-prepared food could help after lockdown ends 35 Central Foods launches new KaterVeg! vegan mince for foodservice 36 JJ Offers Digital Guides to Support Hospitality Sector

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional






August and September 2019

37 38 39 40 41 42 43 44 45 46 46 47 47 48 49 50 51 5

JJ Launches Biodegradable Fish and Chip boxes

In Every Issue

Stunningly Humane - humane treatment of crustaceans Stand-Out Cold Drinks Takeaways Unlock £181,500 In Lockdown Savings Using Appinstitute For Orders Enhanced Sanitation - Welbilt provides guidance Aviko Launches New Home Delivery Concept to Support Businesses

Money Matters

Aviko Launches New Home Delivery Concept, The Mash Bowl

Our financial section can be found near the back of the issue starting on page 44 in this issue

Businesses should be allowed to exchange covid-19 losses for cash refunds Eat Out to Help Out – The view from Embargo Lifestyle Limited FEM Supplying Handheld UV Lamp from Pujadas Implementing effective social distancing measures with lightweight, portable equipment JJ Foodservice Supports #DroptheApp Campaign with FREE Websites for Kebab Shopsn Face masks now mandatory in England takeaways The Foodhub Guide To Maximising Profit From Your Takeaway Testing Times - Electronic Temperature Instruments JJ Foodservice Egg-cited After Record Chicken Sales Ensure good hand hygiene with the Antunes Hand Wash Timer

Fastfood Professional • August and September 2020

The Trade Directory Our instant reference for all those important trade contacts can be found starting on page 52 in this issue

August and September 2020 • Fastfood Professional



National Fish and

Following the resounding success of last

love of fish and chips. The PR campaign around the day

year’s National Fish and Chip Day, and

led to shops reporting their highest footfall of the year…

in response to the Government’s recent announcements, we are absolutely delighted to say that our celebration of the nation’s favourite dish will go ahead in 2020, but a little later than planned on Friday 4th September!

even higher than Good Fryday in many cases. 62 million people would have seen, heard or read about National Fish and Chip Day and we almost broke Twitter, Instagram and Facebook with 156 million reach on Twitter alone! Friday 4th September 2020 looks set to be a fantastic celebration and we want as many people to get involved as possible! Following the huge demand for our range of super


National Fish and Chip Day merchandise, we are delighted

amazing industry who are at the centre of every community,

and again. They can be ordered online at the National Fish

and who have, when able to do so safely, adapted to keep

and Chip Day website

s well as being one of the most popular

to be once again selling our t-shirts, available in S, M, L, XL,

awareness days of the year, we want National

2XL and 3XL in red, white, blue and new for 2020 - black

Fish and Chip Day this year to be even more

(pics attached) and caps which will be available again in

special as we say a very big thank you to this

black or red. These t shirts are undated so can be used again

us fed, and when that wasn’t possible have kept us all safe

Also on the website are downloadable posters to print

by remaining closed at great sacrifice

and display, plus logos, social media

to their business. All of them have

headers, a press release template for

shown great resilience throughout

you to add details to and circulate


to your local press and an updated

So let’s make National Fish and

Campaign Toolkit packed full of ideas

Chip Day 2020 the best yet as we

and hints and tips for getting the

bring together everyone involved in

most from National Fish and Chip

creating this iconic British dish; from Fish & Chip shops,

Day 2020. Things like running competitions in the build

pub chains, restaurants, retailers, to the fishermen

up to the day in your shop and on social media streams,

and farmers who provide the sustainable and natural

running an offer “free side with every fish and chip meal”

ingredients needed to create this family favourite.

on the day, or a competition to help customers celebrate

Last year, National Fish and Chip Day was a day like no

National Fish and Chip Day. You can decorate your shop

other, with everyone talking about the nation’s favourite

with balloons or bunting and create a real buzz on the day.

dish from first thing in the morning until late at night!

It really is very simple to get involved and it doesn’t have

People across the country came together to celebrate their

to be costly. You can do as much or as little as you are


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



Brought to you by

Chip Day is Back! able to – but whatever you do, you will be part of a huge, nationwide celebration of the UK’s favourite dish! This event is championed by trade organisation, The National Edible Oil Distributors Association (NEODA). NEODA represents all the major refiners, key packers and distributors of edible oils as well as suppliers of non-oil products (such as batter mix, sausages, packaging, range manufacturers and potato preservatives) in the UK. NEODA President, Gary Lewis, comments, “National Fish and Chip Day has become more successful each year and in 2020 it will be a wonderful way to thank our amazing fish and chip industry. It’s a celebration of the stars who work hard to bring Brits their favourite traditional takeaway. We want to bring the whole industry together to celebrate and showcase the great British institution that is Fish and Chips.” The Fishermen’s Mission charity is a beneficiary of many fundraising events run on National Fish and Chip Day, receiving £1000 from the sale of merchandise alone. They say, “National Fish and Chip day is a fantastic event which brings together the very best of the industry. Fishing continues to be the most dangerous peacetime occupation with a one in fourteen chance of being killed at work, the funds generated through National Fish & Chip day allow the Fishermen’s Mission to continue to provide Welfare and Emergency services to our Fishermen and their families, so on behalf of the Fishermen’s Mission team, and on

Brought to you by

behalf of all our beneficiaries, thank you from the bottom of our hearts for all your incredible support during this event.” What are you waiting for?! Come and join us in celebrating the nation’s favourite dish on Friday 4th September 2020 National Fish and Chip Day 2020! 7

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Take card payments with 3 months free rental* and bounce back

The 4th July was a big day for businesses up and down the country as they started to bounce back from the COVID-19 lockdown


any things have changed during this time, including the way that customers are looking for safer ways to pay.

How can takepayments help? If you’re not currently taking card payments or if you’re looking for a new card payments provider, takepayments

In fact, at the beginning of lockdown, data

can help you get set up to take cards quickly.

from LINK, the UK’s largest cash machine

network, suggested that 76% of people thought the

They are one of the fastest growing card payment

Coronavirus crisis would affect their future use of cash

companies in the UK, with over 50,000 businesses already

over the next six months. Around half of these people

taking payments through them. Here are some of the

said they will use cards more and 44% said they will use

reasons why:

contactless/mobile payments more.** To help your business take safer card payments, takepayments






members 3 months free rental.* 8

Fastfood Professional • August and September 2020

- Partnered with Barclaycard

Your transactions can be handled by Barclaycard, one of the most trusted brands in the payments market. August and September 2020 • Fastfood Professional


- 12 month contract

They won’t tie you in to a long contract, theirs are one of the shortest on the market.

- Specialist joining team

They’ll get you up and running so you’re completely confident.

- Next day settlement

Your money can be in your account the next banking day.

- No charges to join or leave They don’t charge set up fees, and if you leave at the end of your contract, there’s no exit fee. Cash is no longer king Although the popularity of cash has been on a downwards trajectory for a while, the pandemic is speeding things up, with ATM transaction volumes falling around 60 per cent year on year at the start of the lockdown in the UK, according to LINK. The Government has also recommended that businesses encourage their customers to pay by card, rather than

Choose a card payments provider you can trust in takepayments are dedicated to working with small, independent businesses, including thousands of fast food businesses. And that’s why they acted so fast during the current crisis, to genuinely support their customers, including:

• Quickly waiving the minimum monthly service charge (MMSC) for customers for April, May and June 2020, so they weren’t concerned if they were not using their card machine.

• Helped 1000s of customers diversify to taking payments online and over the phone.

• Created a customer COVID hub, which has lots of info to help small businesses.

• Launched never seen before COVID safe products to help make taking payments safer and easier.

To find out more, and to speak to a takepayments specialist, visit

notes and coins to help prevent the spread of the virus,

*This promotion may be withdrawn at any time. This offer is available to

adding to the decline.

Fast Food Professionals readers. Terms and conditions apply. Businesses

The payments industry also worked quickly to encourage cashless payments at the beginning of lockdown, upping the debit and credit contactless limit from £30 to £45

will be required to enter into a contract with takepayments Limited and a separate contract with an acquiring bank for the processing of the card transactions. Contracts have a 12 month minimum term. Standard monthly charges under the takepayments contract will apply after the

to help reduce the amount of transactions that need a

first 3 months. Under the contract with the acquiring bank, there will be

PIN entry. Again, this is to help to keep customers and

a minimum monthly service charge. The 3 months free applies only for

businesses owners safe. With all of this in mind, offering the option to pay by card is looking more and more like a necessity in the postCovid world.


Fastfood Professional • August and September 2020

the rental with takepayments Limited.


Call 01472 304154

August and June September and July 2020 • Fastfood Professional


King Frost adds mega-sized Lincolnshire Fishcake to line-up Growing consumer demand for larger portions of fish with their chips has prompted King Frost’s new Lincolnshire Fishcakes, which weigh 140g each and come in packs of 24...


ade from a secret blend of fish, potato, herbs

now operators can trade customers even further with the

and spices before being covered in a light, crispy

new 140g fishcake. It’s our priority to ensure our customers

breadcrumb, they will shallow-fry in 12 minutes

can offer an extensive menu that suits every need. Now,

or deep-fry in just seven minutes. They join King

there really is a fishcake for all members of the family!”

Frost’s existing line of Lincolnshire Fishcakes, which

Sustainably sourced to Young’s award-winning Fish for

includes the 113g, the 85g King Size and the 50g standard

Life programme, the fishcakes are also proudly made


in Britain. A staple on menus cross the country, the

As Fish & Chips is the meal that home-bound families

fishcakes can be served simply alongside all the traditional

missed the most during two-months of home isolation*, it

trimmings or even as the ultimate fishcake burger in a soft

is more crucial than ever to offer extensive menus with

white roll for comfort food heaven. The fishcakes contain

additional products and a selection of sizes to appeal to

no artificial colours and are individually frozen for ultimate

all consumers.

ease and speed of preparation.

With hospitality venues and restaurants still closed,

Available in cases of 24 × 140g, the King Frost Lincolnshire

consumers are relying on fish & chip shops more than

Fishcakes make menu planning easier and minimise waste.

ever before for their favourite fish feast. Operators must

For further information please visit www.

therefore ensure they are offering quality fish in a variety

of different formats to meet demand. Adrian Greaves, Foodservice Director at King Frost says: “Fishcakes are a timeless addition to the British chippie and our Lincolnshire range delivers a delicious combination of quality fish, potato and a light crisp crumb for a perfectly balanced, moreish flavour that everyone craves. With half a century of heritage, our Lincolnshire fishcakes are trusted and loved by the nation’s favourite chippies, and 10

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Norwegian cod and haddock. The number one choice for your fish & chips.

Ice cold waters give Norwegian cod and haddock a delicate colour, flaky texture and superior flavour. Frozen at sea within a matter of hours, Arctic freshness is locked in right to your kitchen. Norwegian cod and haddock come from one of the world’s most sustainable fish stocks - one of the many reasons why they are used in kitchens across the globe.

Origin matters. 11

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Norwegian Seafood Industry Reopening is finally a reality; rest assured the Norwegian seafood industry will keep up with demand as restaurant doors open


s we emerge from lockdown, we leave behind

lockdown, including food safety authorities and vital

an immeasurable time of upheaval for our

research work which will form the basis for future catch

industry – but we can also look to the future.

predictions and suchlike. Our industry vows to support

And we believe the future is bright for the

and keep up with orders for sustainable frozen at sea

nations favourite dish!

Norwegian cod and haddock as customers come in

Fish & Chips has once again played a crucial role to

feed the nation and lift morale in this wartime-esque era. Countless businesses rapidly diversified their operations to online ordering and contactless delivery to nourish their local communities throughout the pandemic, proving the resilience and innovation that will continue to drive this industry forward.

through your takeaway and restaurant doors – in their many numbers – once more. Consider frozen-at-sea for stability without compromising on quality With reopening limitations stacked on top of unpredictable covers, staffing and deliveries, frozen at sea produce can ease mounting pressures in the kitchen. Frozen at

The Norwegian seafood industry will keep up with

sea Norwegian cod and haddock is sustainably caught,


processed, filleted and frozen to below -20oC within 2-5

All areas of the Norwegian seafood industry and local

hours on board several advanced vessels fishing in the

processing partners have been operational during

Arctic waters of the Barents Sea and the North Atlantic.


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Ready for Demand The ultramodern blast-freezing process curbs the risk of ice particles in flesh and locks in optimal freshness, nutrients, and taste without compromising on quality. A fully tempered fillet will be indistinguishable from a fresh piece of fish in terms of texture, flavour, aroma and appearance. Delivered to the kitchen filleted and boned, portion size and quality are consistent, and crucially wastage is minimalised. We urge shops and restaurants to embrace frozen at sea products in these uncertain times for their consistency, efficiency, quality, year-round availability, and sustainability credentials. Time to look to the future There is no doubt that the aftermath of this pandemic will be felt for a long time, but this industry is resilient, and we should all take great pride in that. We wish you all every success with reopening and look forward to a bright future together in Fish & Chips!” Hans Frode Kielland Asmyhr, UK Director, Norwegian Seafood Council For further information on quality, legislation and sustainability please visit 13

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Frymax is Committed to and Supports Sustainability. SUSTAINABILITY For several years Frymax has been made only from fully segregated certified sustainable palm fruit oil. This means that both palm oil and palm kernel oil are produced by palm oil plantations which have been independently audited and certified. The certification is provided by the official body, RSPO which has developed a set of environmental and social criteria member companies must comply with. Fundamental to this, is that no primary forests which contain significant concentrations of biodiversity, fragile ecosystems, or areas which are vital in meeting basic or cultural needs, can be cleared. This seeks to eradicate the threat of unsustainable palm oil plantations which damage both the regional and global environment and that of indigenous wildlife. Both Olenex and ADM, manufacturers of Frymax, support the global sustainability movement and RSPO. Olenex also has an additional supply chain policy which requires Frymax palm oil producers to respect the core sustainability principles of, no deforestation of high carbon stock forests, no development on peatland and no exploitation of communities.

PROJECT MARIPOSA Frymax sources the majority of its palm oil from Latin American countries and has undertaken to support producers by providing them with the tools and expertise to produce fully sustainable palm oil. The vehicle to do this is through a new initiative called Mariposa.

support thousands of families with the means to develop, improve and maintain their sustainable production practices.

In the past three years Mariposa has undertaken three very successful Smallholder programmes to support sustainability. Frymax carries the Mariposa logo on its packaging and it is hoped and expected that Mariposa will get increased exposure over time. Says Andrew Marriott, Brand and Marketing Manager of Frymax “We are determined to promote sustainability in any way we can and support those who produce the oils for our product. Our involvement in Project Mariposa demonstrates our commitment to achieve these aims.”

Mariposa is about enabling growers to manage their palm trees sustainably. The aim is to

The Fryers’ Favourite For Over 60 Years. 14

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Award Winning Fish and Chips Don’t Have to Cost the Earth. Weston Grove Promotes Sustainability

Fish and Chips at Weston Grove is a traditional fish and chip shop with a forward looking approach to business. Owners Josette and Richard Foster say “As a family business we need to look to the future. This means providing our customers with top quality food to encourage their loyalty, being aware of changes in their requirements and doing our part in protecting the planet for future generations.”

Frymax can even identify for us the plantations from which our oil was sourced” Richard and Josette believe sustainability needs to be publicised and encouraged in other food establishments. In fact, through a project led by Chester Zoo, Chester has become the first Sustainable Palm Oil City in the World and due to their active participation Weston Grove is the only Fish and Chip shop designated as Sustainable Palm Oil Champions. To achieve this they carried out an audit on all menu items to ensure that their suppliers are only using sustainable palm oil and they will be encouraging other businesses to move to sustainable palm oil.

Customer Preferences

Weston Grove have identified customer preferences as opportunities to develop their business. They have recognised the move towards lighter meals and offer

Sustainability is at the heart of Weston Grove’s business. They are the only fish and chip shop in Chester to have MSC accreditation. They have replaced plastic straws and knives and forks with sustainable alternatives. All packaging is biodegradable, cardboard or paper. To counter the negative publicity surrounding palm oil Weston Grove have been very careful in choice of frying medium. “We use Frymax because it is sourced from approved and certified production units and is 100% sustainable and traceable.

smaller portions and healthier specials on their menu. They offer a gluten free option on a daily basis so anytime a coeliac visits Weston Grove they can enjoy a gluten free fish and chip meal. A more recent move has been the introduction of some vegan options, notably pies, gravy and curry, to tap into this rapidly growing market.


The passion for quality remains paramount. “To build a business you must have high quality appetising food. Having obtained the NFFF Quality Award, been included in Fry Best 50 Takeways and won The Best Newcomer Award we know that you can build a successful business using sustainable products”

The Fryers’ Favourite For Over 60 Years. 15

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Golden Valley Foods turns the spotlight on the origins of our favourite, top five, must-stock fast food chicken items 1.

Chicken Nuggets – first invented in the US in

1963 by food science professor Robert C. Baker in his


Chicken Steaks – made either from a whole piece

of chicken breast or pieces of chicken formed into a

test kitchen at Cornell University, in an effort to help

‘steak’ and either simply seasoned and fried or battered

boost poultry sales after the end of WWII, these tasty

or breadcrumbed for added flavour, these are the poultry

bite-sized pieces of crunchy-coated chicken are a now

equivalent of a beef burger and usually served in a bread

a star player on fast food and takeaway menus around


the world. Loved by adults as well as children, the

restaurant owner Truett Cathy and dubbed the ‘Chick-fil-A’,

combination of moist, tasty chicken and crisp, crunchy

this fast food favourite has spawned countless imitations

batter is only enhanced by being eaten with the fingers,

and is an equally popular alternative to traditional beef

allowing diners to truly get down and dirty with their

patties. The Golden Valley Foods Chicken Steak is coated

food! Golden Valley Foods Battered Chicken Nuggets

in the same garlic-free batter as our nuggets for a clean

are made with breast meat and a light, crunchy garlic-

chicken taste, but the Golden Valley Foods American Style

free batter allowing the pure, lightly seasoned flavour of

Chicken Fillet has a mild, Southern-fried flavoured coating,

the chicken to come through.

bringing an extra zing to menus.


Fastfood Professional • August and September 2020

Said to have been invented in 1946 by Atlanta

August and September 2020 • Fastfood Professional



Chicken Wings – prior to 1964, the wings were

considered the most worthless part of a chicken and either discarded or sold for pennies to poor families to make into soup. Chicken wings as we know them today were accidentally invented in 1964 by Teressa Bellissimo of the Anchor Bar in Buffalo, New York (Teressa meant to order chicken necks to use as an ingredient in her husband’s famous spaghetti sauce but ordered wings instead). Rather than wasting the wings, Teressa devised a way to cook them in the deep fat fryer and covering them in her home-made ‘Buffalo’ sauce – they were an instant success and wings now appear on all good fast food and takeaway menus, either breaded, marinated or – like Teressa’s – simply deep fried and covered with tasty sauce. Golden Valley Foods offers two options for operators’ menus: Hot ‘n’ Spicy, with a sweet, tangy, hot ‘n’ spicy marinade or BBQ, with a roasted, smoky barbecue marinade – both finger-lickin’ tasty and just too good to resist!


Chicken Strips – it is said these tasty poultry ‘fingers’

were invented in 1976 by the owners of Spanky’s restaurant in Thomaston, Georgia, after finding an alternative way of using the extra pieces of meat trimmed from chicken breasts that were too large to fit into bread buns. Usually coated in crispy breadcrumbs for added texture, these tasty fingers are also known as tenders, goujons or fillets and are also delicious eaten with – yes, you guessed it! – fingers! Our Golden Valley Foods Southern Fried Crispy Chicken Strips are marinated, before being coated in crunchy breadcrumbs, to dial up the flavour.


Chicken Chunks – a natural extension to the chicken

nugget, chicken chunks have evolved over the past few years as a more premium bite-sized poultry treat. Usually slightly larger than a nugget, chunks are a bit more versatile and, as well as great with fries, can be served in many ways, such as a filling for sub rolls, as tapas or a sharing platter option or even as a nourish bowl or salad ingredient. The Golden Valley Foods Chicken Chunks are portioned from 100% breast meat and coated in gluten-free breadcrumbs, making them suitable for coeliacs, but taste so good they will be enjoyed by all. Golden Valley Foods chicken products are consistent in size, taste and performance so operators can depend on them to deliver great tasting, great value meals that their customers will return for time and again. The range is available from frozen food wholesalers nationwide and stocked by all the best fast food and takeaway operators in the UK.


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


A History of the Highest Standards & an inexhaustable quest for Innovation For many years now, Blakeman’s has been Europe’s leading manufacturer of sausages and other meat products to the catering industry. By only using the finest cuts of pork to make their famous and much-loved premium brand of sausages, they have been able to define their position in the market and become the much loved favourite of businesses and consumers alike.


ames T. Blakeman had already been supplying

and successfully went on to develop a sausage that would

businesses with traditional, high quality

consistently cook in the shops’ fryers.

sausages for some time, when a group of fryers in North Staffordshire approached

Mr Blakeman, who is still involved in the Newcastleunder-Lyme based company 66 years later, said:

him for help to find a solution to the age-old

“For as many times as I care to mention, I would make

problem of sausages splitting in the deep fat fryer. He

a batch of sausages, deep fry them that evening and they

began extensive trials, along with a sausage skin producer,

would be fine. I would go to bed satisfied that I’d found a solution, believing that I had mastered the problem.” “In the morning we would take some sausages from the same batch and repeat the process and they split. And so, it was back to the drawing board again and again.” It took Mr Blakeman at least six months to develop a sausage that overcame the splitting issue, beyond this, it took another nine months of trial and error to make the product perform consistently when being cooked. After almost another two years of trials and re-trials, his business finally was able to manufacture a product that wouldn’t split and that could also then be frozen. This new development meant that his sausages had a longer shelf life and could be distributed to businesses far and wide. This persistence and ingenuity has been pivotal for business resilience throughout the recent pandemic. Utilising in-house training, HR and Health & Safety teams to adapt working practices in line with changes to government guidelines. Allowing them to continue to produce the same impeccable quality products whilst keeping their staff, families and customers safe and ensuring supply to their loyal customers who had managed to adapt to the new

Phil at the Caverswall site 1977

normal and continue to trade. Blakeman’s have recently further developed their capabilities by delving into the breakfast market and creating a new sausage patty made of, as always, high quality cuts of pork and delivering the traditional Blakeman’s taste. This enables business owners and customers alike to capture the ‘on the go’ breakfast market with a no mess, no fuss, no waste solution. What’s next on the Blakeman’s menu? To view and download their catalogue, visit


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



Phil Blakeman has all the Answers

1. Was there a light bulb moment that led you to the food industry? From a very early age, I knew that I enjoyed working in the family business 2. Who is your Business Hero and biggest influence? My father and George Adams 3. Biggest industry achievement/recognition to-date? Building our amazing business 4. If you weren’t doing what you do now, what job would you be doing? Something to do with driving 5. What do you do the wind down outside of work? Time with my family and caring for our Japanese garden and Koi Carp 6. What has been to biggest change for your business over the last 5 years? Handing over the day to day running of the business to a fantastic management team, of which two have become directors 7. Have you got a favourite food memory from your childhood? My mother’s plaice cooked in milk and butter, with lots of bread and butter 8. What do you regard as being the most important factors for success in your business? Being honest with our customers and suppliers, maintaining quality above all else and staff and management training 9. How would you describe your desk? Normally untidy

13. What is the biggest challenge to face from Brexit for James Blakeman Ltd? The possibility of levies being implemented 14. What is your favourite music to eat to? Soft jazz 15. Who is your favourite celebrity chef? Why? Rick Stein, his dishes are fantastic. 16. Batman, Superman or Wonder Woman? Batman 17. What is your favourite movie or food programme? The Green Mile or any Tom Hanks film 18. What do you always carry with you? My phone 19. What do you regard as your biggest threat, opportunity or challenge for the next 12 months? The biggest threat at the moment is pork prices 20. What do you predict to be the next big Food trend/fad and where from? Insect protein from around the world 21. Tea or coffee? Tea 22. What is your favourite pudding? Drunken Elephant, a South African dish 23. What is your favourite fish and how do you like it cooked? Dover sole cooked in butter 24. Coke or Pepsi? Coke

10. Is there a memory trigger that makes you crave for food, and what food? Wednesday lunch or Friday tea. Fish & chips with curry sauce and, of course, a jumbo sausage 11. If you were someone else, what/who would you have liked to be? Richard Attenborough 12. Is there a dish that you enthusiastically share the recipe for? Chicken with paprika and oregano 20

Fastfood Professional • August and September 2020

25. What is your favourite Fast Food branding? All fish and chip shops 26. Where is your favourite worldwide holiday destination? Mauritius 20

27. Dogs or Cats? Dogs

Phil Blakeman

August and September 2020 • Fastfood Professional


The Codfather Reels in Top Prize for Sarson’s’ Community Initiative




Hospitality Action’s Covid19 Emergency Appeal, helping to

Aylesbury as the big winner in its ‘Proud To





support those across the industry (including fish & chip

Serve Our Community’ campaign, scooping

shops) most in need. In all, £200 was raised helping the

£500 towards its next wholesaler order. The

charity continue its good work.

deserving chippy won over judges from the NFFF

On the Codfather’s win, Bryan Carroll, Sarson’s Sales

and charity Hospitality Action with an inspiring ‘pay

and Marketing Director commented: “It’s been truly life-

it forward’ community initiative, helping support its

affirming to read the stories of fish & chips shops across the

local area during the worst of the Covid-19 crisis.

UK putting their communities first during these uniquely

Sarson’s’ campaign was created to champion the beloved

challenging times. The Codfather’s efforts embody the

fish & chip shops of Great Britain who rose to the challenge

sprit and pride of a truly great British chippy and we’re

to support their local communities during the pandemic.

incredibly proud to reward them with the recognition they

The Codfather’s ‘pay it forward’ scheme, run in partnership


with a local foodbank, encouraged customers to buy

Better still, it is thanks to them and everyone who took

something from their menu which they then provided as

to social media to get involved that we’ve been able to take

vouchers. Each donation was matched by the fish & chip

our support one step further and raise money for such an

shop meaning double the number of vouchers for those

important cause.”

that needed it the most.

Mark Lewis, CEO of Hospitality Action added: “The

Codfather co-owner, Juliano Brito admitted he was

mass-closures triggered by the UK-wide lockdown have

bowled over by the news: “Wow! Thank you to Sarson’s!

already claimed tens of thousands of hospitality jobs as

Of course, it’s not why we do it, but it’s so nice to be

businesses have disappeared or greatly reduced staffing

recognised. When Covid-19 hit, there were many

levels. Despite the hardship, the industry has

people struggling to make ends meet, we saw that

proven that it has a big heart as businesses and

the foodbanks were so busy and instantly thought

their staff across the UK have played an important

‘maybe this is something we can help with’. It’s been

role in helping to feed their local communities, the

a great success in the community, we’ve got to meet

vulnerable and keyworkers.”

lots of new people. I also can’t thank our customers

With much of the industry now returning to their

enough – the generosity and humanity we’ve seen;

fryers, Sarson’s is continuing to support fish & chip

for us, it’s been one of the best things to come out of

shops through recovery with free samples, POS and

what has been a difficult few months.”

social distancing signage and support kits available at

Grantham’s Galaxy Fish Bar, Lowford Fish Bar

in Southampton, Village Fish & Chips in Bromley,

With over 15 million bottles sold each year,

Corner Plaice in Rickmansworth and Golds in

Sarson’s Malt Vinegar is the UK’s number one

Bromsgrove, were also awarded £200 each towards

malt vinegar brand. Sarson’s is owned by Mizkan

the cost of their next wholesale order as a thank you

Euro Ltd., the European subsidiary of Mizkan

for the support they have shown to local key workers and

Group, a family-owned, Japanese business started in

vulnerable people during tough times.

1804. To find out more: 0203 675 2220 or visit: www.

For every valid entry Sarson’s also pledged to donate to 21

Fastfood Professional • August and September 2020 August and September 2020 • Fastfood Professional


KTC Launches Palmax IP – Fully Traceable and Sustainable Palm Oil KTC Edibles Ltd, Britain’s largest independent

customers about the benefits of sustainability, while

manufacturer and distributor of edible oils,

encouraging them to adopt sustainable solutions as part

has launched Palmax IP – a full-traceable,

of a complete transition by 2022.”

Roundtable on Sustainable Palm Oil (RSPO) certified palm oil, as part of its ongoing sustainability programme.


Palmax IP is sourced from Daabon, a global leader in sustainable agriculture. The palm is grown at Daabon’s own palm plantation in Northern Colombia, before being milled in Daabon’s own refinery. The company holds a wealth of sustainability accreditations and memberships,

almax IP (identity preserved) sets a new standard

including Rainforest Alliance, Palm Oil Innovation Group

in sustainability for food service customers and is

and RSPO certification – offering the highest standards in

ideal for companies who care about environmentally

palm oil sustainability.

friendly, ethical production. It provides complete

The launch of Palmax IP is part of a wider update to the

transparency and traceability throughout the supply

look and feel of the Palmax range. This includes updated

chain, right back to the original mill and surrounding

box designs that highlight the sustainability of the


products. In addition to Palmax IP, the range also includes

The product launch is part of KTC’s continued

Palmax SG (RSPO segregated, certified sustainable) and

commitment to transition to 100% RSPO certified

Palmax. The company is committed to phasing out the

sustainable palm oil by 2022. As part of this, the company

original Palmax by 2022.

plans to launch an extensive range of identity preserved

All Palmax products are available in 12.5kg boxes.

palm oil, palm olein, stearin and high oleic palm oil products

Founded in 1972, KTC Edibles employs more than 275

over the coming year. Gary Lewis, Head of Business Development for Oils and Fats at KTC and President of NEODA, explains: “KTC are serious about sustainability, and our mission

people across two UK sites in Wednesbury and Liverpool. The company supplies more than 250m litres of cooking oils to customers of all sizes across the UK food industry each year.

is to make certified sustainable palm oil the norm across

In addition to oils and fats, KTC produces and distributes

the entire food industry – and we want to make it as easy

a range of world food products, through its flagship KTC,

as possible for every customer to make the right decision.

Sea Isle and Suncrest brands, and through partners

“Palmax IP is the gold standard in RSPO-certified sustainable palm oil, for the food service industry and manufacturers. We are actively looking to educate 22

Fastfood Professional • August and September 2020

worldwide. Additional information about Palmax and KTC can be found at August and September 2020 • Fastfood Professional



As restrictions ease, we asked MyLahore to share their insight on how to succeed post lockdown.

top tips on getting back to business, keeping staff and customers safe.


@McCain Foodservice (GB) W: 23



Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Jestic portfolio expansion continues with Moduline deal Jestic Foodservice Solutions has expanded its portfolio of world class catering equipment after signing a deal to distribute the advanced range of cook and hold, warm, and retherm appliances from Italian manufacturer Moduline. The deal also gives UK customers access to the Moduline Hydrogen Peroxide Atomiser, which is proven to inactivate Covid-19 on surfaces and in the air.


s Steve Morris, Sales Director at Jestic explains:

Moduline will join Jestic Foodservice Equipment’s

“Moduline has been designing and manufacturing

impressive range of leading brands including Henny

advanced and easy to use professional appliances

Penny, Josper, Wood Stone, Vitamix, Alfa, Metro, Edge,

since 1989. The Moduline workflow philosophy

Sveba Dahlen, Venix, Irinox, Rotisol, Rosinox, Frontline

has produced an exceptional range of products for every stage in the cooking process: from cook and hold, to chill, regenerating, through to hot holding – precisely

International, Antunes and Carlisle Foodservice Products. For more information about the Moduline range please call Jestic on 01892 831 960 or visit

controlling temperature and humidity to enhance flavour, whilst preserving moisture and nutrients of the food. Operators benefit from improved operational efficiencies and consistent quality, as food looks and tastes as if it has just been cooked. “Moduline’s spirit of innovation has risen to the challenge in the face of the Coronavirus epidemic with their Hydrogen Peroxide Atomiser, which dispenses a fine mist of hydrogen peroxide solution (7.5%) which is proven to inactivate Covid-19 on surfaces and in the air. The Moduline Atomiser is proving very popular as it perfectly complements manual cleaning regimes and is providing the extra level of reassurance operators and customers are looking for as we start to come out of lockdown.”


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Specialist Catering Insurance For a free no obligation quote call 01206 814500


Fastfood Professional • August and September 2020

August and June September and July 2020 • Fastfood Professional


An Interview with Caroline Murphy

Accelerated Modernisation “Pandemic Has Thrown us into Accelerated Modernisation,” says Director of Multi-Million Pound Chippy, The Wetherby Whaler


irector of the successful fish and chip chain, The

via click & collect or our drive through. The pandemic has

Wetherby Whaler, says that the pandemic has pushed

accelerated the rate of modernisation in our industry, and

the industry into ‘accelerated modernisation’ – and it

we will not be turning back,” she added.

won’t be turning back.

Speaking to Women in Fish and Chips, Caroline Murphy,

Director of the Group said, “Online ordering has been a revelation in my business.” The group re-opened all six of its Yorkshire-based sites for cashless takeaway only, within six weeks of lockdown being imposed. “It became apparent that we’d need to manage the amount of people that came to the sites – the only way to do that was with click & collect,” she said. “We were so traditional before.”

“The staff have been brilliant, adapting to change well during a very difficult and challenging time.” The Wetherby Whaler has six restaurants and takeaways in Yorkshire and has grown steadily into one of the bestknown brands in the area. The WiFC video blog series was set up to help fish and chip shops share experiences and best practice during the lockdown. Watch the full interview here. About Women in Fish and Chips WIFC is a free event organised by JJ Foodservice for female fish and chip shop owners and aspiring managers.

The Group were fortunate to have their recently

JJ Foodservice is a food and drink wholesaler delivering

refurbished and popular Wakefield drive-through open

key grocery essentials including big brands to the general

quickly too, where customers place their order at the first

public and businesses across 11 UK branches. Orders can

window, pay cashless at the second and collect it at the

be placed online via the JJ website or App for collection or

third – “The whole process taking just four minutes,” said

delivery. A new same day delivery service is available for


people in London.

“We are serving customers faster than ever before either 26

Fastfood Professional • August and September 2020

Download the NEW fish and chip brochure here. August and September 2020 • Fastfood Professional



Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Vatman and Robbing to the rescue.. A view from the Fens


n July 15th, The UK Government slashed VAT

on to customers. Sunak’s six-month cut for hospitality

on food and non-alcoholic drinks to help the

and tourism is set to cost the government £4.1billion, but

Hospitality sector to try to kick start the economy

the idea is that it will support businesses from collapse,

and give struggling businesses a boost.

therefore saving the economy and the Government cash

Small and local pubs, takeaways, restaurants

in the long term.

and attractions were able to charge less tax with value

This time around, it will apply to the hospitality and

added tax being dropped from 20% to 5% for six months.

tourism sectors - meaning hotels, days out and food and

This cut applies not only to food and non-alcoholic drinks

non-alcoholic drink should be cheaper according to the

but to accommodation and admission to attractions across the UK, such as zoos and cinemas as well.

government. Daniel Lyons, the head of tax policy at accountants

Chancellor Rishi Sunak said the move was to “get

Deloitte, said: “The rate change could mean a range

the sectors moving and to protect jobs”. VAT does not

of savings for consumers. For a pub meal costing £45

apply on supermarket food, newspapers and magazines.

without alcohol, a couple could expect to save £5.62, while

Where it does apply, the tax will be included on the price

a £54.50 one-night stay at a hotel in a family room would

tag. The Chancellor said the tax cut will apply to eat-in

see a saving of £6.81. “A family ticket to a theme park or

or hot takeaway food from restaurants, cafés and pubs,

zoo costing £144 could see a saving of nearly £18.”

accommodation in hotels, B&Bs, campsites and caravan

The VAT rate will be slashed for the hospitality and

sites, as well as cinemas, theme parks and zoos. Alcohol is

tourism industries in order to help them bounce back from

excluded from the VAT cut.

the coronavirus crisis. The Treasury said the VAT reduction

In 2008, following the financial crash, the Government introduced a 12-month temporary cut on the rate of VAT

is expected to save households around £160 a year on average.

to 15%. The aim of this cut is to boost consumer spending with retailers expected back then to pass the reduction 28

Fastfood Professional • August and September 2020

But these savings will only apply if merchants agree August and September 2020 • Fastfood Professional


to pass the cut on.

can’t predict what is likely to happen.

Traditionally there has been nothing in place to force

With Travel restrictions tightening and localised lock

a business to cut its prices in line with any VAT cut, and

downs threatening, it’s seems that the hot food retail

some companies may be tempted to pocket the difference

landscape is likely to keep evolving. The businesses that


are adapting to meet the needs of their customers are

Whilst this move by the Government is welcomed at a

reporting lower levels of waste, higher turnover on shorter

time of real uncertainty, it has left most operators in the

trading hours and with less staff – almost a perfect storm.

hot food retail sector in no doubt whatsoever that the

Businesses that closed during lockdown and that have

decision makers have no real understanding of what its

been slow to return are finding the new normal less easy

like to be in business in 2020. The idea that a 75% relief

to come to terms with.

in the VAT rate for operators to pass

Some operators prefer card or

on to consumers if they wish was ever

online payments to reduce risk of

going to happen is almost as fairy tale

spreading the covid19 virus and yet

as giving £10,000 to business owners

other businesses are saying CASH

up front and cheap loans to get back

ONLY. Cynical onlookers might think

to trading.

that a cash only business is possibly

Polls carried out on closed group

not declaring all of their turnover but

social media sites tell the real story.

that may not be the case at all. It may

More than 90% of small hot food

be that they are trying to avoid the

retail outlets are simply going to pocket the 15% cut in

transaction fees that a card payment provider imposes but

VAT. Many are just grateful as the trading climate has been

they’ll still get caught out with charges when they try to

incredibly tough before Covid 19 with raw materials and

pay takings into the bank.

competition both increasing. Others are already starting

Whichever camp you’re in – be it the cash only camp,

to realise that in January when the VAT returns to 20%,

the contactless delivery group or the eat out to help out

it’s going to be an incredibly difficult and challenging time.

team, you have the right to decide if you want to reduce

One concerned operator told Fast Food Professional

your prices and pass on the 15% VAT reduction to your

magazine, “I feel as though all these measures have

customers and kick start your trade or “Pocket the saving”

helped but this is a financial piece of elastic that’s keeping

and build some working capital reserves in case things get

me in business and at some point it’s going to snap

tough in winter 2021.

back. Governments are just like banks - they give you an

It’s an interesting and challenging time and anything

umbrella when it’s sunny and take it away when it rains. I’m

that the Government does to help now needs to be taken

sure they’re just buying votes because their policies solve

advantage of – finally something we can all agree on…

problems today but create bigger problems for tomorrow. You can’t take next weeks sunshine now and then moan

because it pours down with rain for 7 days. Come January, there will be high unemployment, no customers about and a shrinking economy. Suddenly my cash flow is going to be choked as I have to set aside 20% instead of 5% for HMRC again. My worry is they may push it even higher going forward.” Others don’t agree with this stance on the current situation and believe that the Government are doing a great job and a third opinion is they just don’t know and


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Entice and surprise with exciting fries! Everyone loves fries – and oh how they’ll have missed enjoying their favourite food eating out!


o now’s the time for operators to jump on the latest trends, upsell their fries and embrace social distance eating. Caterers can balance menus, offer value-for-money and maintain interest

with exciting potato products from Lamb Weston’s vast, exciting range of quality fries and potato products that are perfect for innovative meal ideas. While the classic fried potato chip will always be a favourite, the customisation trend and eternal quest for new flavours means operators should


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


offer a variety of exciting fries to tempt customers, boost sales and bring in some much-needed profit.

Sweet profit! With the trends towards healthy eating (three-quarters of

Upgrade your chip offering and tap into the latest

industry leaders expect healthy eating offerings to grow

global trends with exciting dishes like ‘loaded’ or ‘dirty’

the fastest over the next 3–5 years [MCA]), and also for

fries to keep grazers, sharers and snackers happy. A

exciting flavours and dishes from around the world, ever-

plate of loaded or dirty fries is a ‘one visit to the table

adaptable potatoes are the answer.

dish’ for two sitting opposite each other. Simple, sociable and delicious! Channel global trends with Tijuana Fries – place Lamb

And that includes the on-trend sweet potato. A little different, a little tastier, seen as a superfood, so a little better for you.

Lamb Weston has a huge variety of

Weston Connoisseur Rustic Fries in a shallow bowl and

sweet potato products, from a range of mash, to savoury

sprinkle on grated cheese to lightly cover all the Fries,

seasoned sweet potato fries and CrissCuts®.

then melt cheese either under the grill or in an oven for

Combine the popular pulled pork and barbecue trends

3-5 mins. Remove from heat and spoon on chilli beef,

with sweet potato magic to keep your customers coming

guacamole, sour cream, salsa and finally top with some

back for more. To make BBQ Pulled Pork Sweet Potato

sliced green jalapeños and red peppers before serving.

CrissCuts – place cooked Lamb Weston Sweet Potato

For a more homely feel, try Cheddar and Bacon Dipping

CrissCuts in a serving dish. Cover CrissCuts in freshly

Fries – cook Lamb Weston StealthTM Skin-On Fries and

prepared shredded hot cooked pulled pork. Sprinkle with

place in serving dish. Add salt & pepper while warm then

salt and drizzle with BBQ sauce before serving.

drizzle on some ranch salad dressing. Cover Fries in cheese,







fry chunks of lean bacon for one minute then scatter over

Gratinated with Blue Cheese – place cooked Lamb

the dish. Grill for five minutes or until the cheese melts.

Weston Sweet Potato CrissCuts in a bowl and top with the gorgonzola cheese. Place under the grill until the cheese

DUKES are hot – and classy!

is slightly melted then remove from the heat. Garnish with

Another hot trend is fries with an authentic look and hand-

a pinch of fresh parsley and serve.

cut appearances. “Operators should give the impression they have cut their chips themselves in the kitchen, even

^ Consumer survey, 9th September 2019, London. 42kg of chips sampled with 310 consumers

when it’s not the case,” says Andrea Deutschmanek, Lamb Weston’s Country Marketing Manager UK & ROI. A prime example is Lamb Weston’s latest launch The DUKES.

Proper pub chips, made from 100% British

For innovative ideas, recipes and potato inspiration, head over to , call 0800 963962 or email us at

potatoes, The DUKES are super tasty, irregularly thick-cut to appear homemade and distinctive in character. In a consumer test^ almost 40% declared their love of chips as a side, more than 60% said they prefer skin-on in a pub, and a whopping 72% said they are willing to pay a bit more in a pub for a British sourced product. The most important attributes of a chip were cited as having a crispy outside, being thick cut with a fluffy inside and a having a hand-cut appearance. The DUKES have feathered golden edges, a richly rewarding taste, and are beautifully crispy on the outside – even though they’re non-coated – fluffy on the inside. Available with skin-off and skin-on, they’re endorsed by the Craft Guild of Chefs, with an above average rating, and are Red Tractor certified and gluten free. Destined to take pub and bar menus by storm, The DUKES are distinctively natural, gloriously golden, royally rustic, thick-cut chips. With chips this good, one can see why the British started queuing! 31

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


German Doner Kebab Drops New BOSS BOX On UK German Doner Kebab has officially launched its new ‘Boss Box’ to UK consumers


he Boss Box has been conceived and launched

or Chilli Cheese Bites, a side of Fries, three signature sauces

during lockdown as an exclusive product for

and a drink.

delivery and Click and Collect, bringing an

Available through delivery partners Deliveroo, UberEats

immersive brand experience into the homes of

and Just Eat, the new product was launched through the

consumers across the UK.

Great Kebab Drop by over 300 social media influencers

Officially ‘unboxed’ by Blogging Queen of the UK sneaker

reaching 1.7 million people on launch week.

scene Sherlina Nyame, the launch of the Boss Box has led

The fast-growing kebab chain has also tapped into the

to a huge 60 per cent jump in like for like sales for the fast-

global ‘unboxing’ craze for the product launch, working with

casual brand.

blogging Queen Sherlina Nyame who was first to ‘unbox’ the

Imran Sayeed, German Doner Kebab Global CEO, said:

new Boss Box to her own 1.5million followers.

“The Boss Box is already taking the UK by storm as

GDK CEO Imran Sayeed, revealed that the launch has

we bring a new immersive GDK dining experience for

led to a 60 per cent jump in like for like sales for the fast-

people to enjoy at home.”

casual brand.

Popular gourmet kebab restaurant chain, German

He said: “The Boss Box has been developed during the

Doner Kebab, has released its new Boss Box to consumers

Lockdown to respond to the needs of our customers and give

across the UK.

them an immersive GDK experience in their home or car.

The Boss Box was conceived during Lockdown to bring

“The Boss Box has been a phenomenal hit, bringing a

an immersive in-home brand experience for consumers

different class of box meal and taking our exciting brand to

throughout the country.

even more consumers across the country.”

The sleek black Boss Box costs £12.99 and includes a

German Doner Kebab has opened 35 new restaurants in

choice of GDK’s Original German Doner Kebab, KCal Kebab,

the UK during the past four years and boasts a development

Durum or Lahmacun Wrap, served with a Doner Spring Rolls

pipeline of 350 franchise units over the next seven years.


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


The CEO has hailed the impact of the latest product as the

About the Boss Box

brand continues to disrupt the fast-casual space and evolve

The Boss Box for one – A choice of our Original German

to meet the needs of its customers.

Doner Kebab, KCal Kebab, Durum or Lahmacun Wrap, served

He said: “We have had to remain agile and responsive to a fast-changing landscape during the Pandemic. “We have always been primarily positioned as a dinein consumer proposition, however during Lockdown we

with a portion of our Doner Spring Rolls or Chilli Cheese Bites, a side of Fries, 3 Signature Sauces and a Beverage. Go on – Be The Boss. The Boss Box starts at £12.99

quickly re-modelled our offering to expand our click and collect takeaway and delivery offering to meet the demands

About German Doner Kebab

of our customers and also support frontline workers and

German Doner Kebab is a fast-casual brand that has created

communities throughout the country.

a nutritionally balanced approach to traditional kebabs.

“The Boss Box experience reflects our innovation and

The first store opened in Berlin in 1989 and the next decade

ingenuity during this period and we will continue to explore

was spent perfecting the policies and procedures, the unique

new ideas that excite and capture the imagination of our

blend of traditional spices and exclusive products, as well as

growing customer base across the country.”

refining and improving their innovative cooking processes.

German Doner Kebab now operates franchised stores in the UK, Sweden, Dubai, Abu-Dhabi, Oman and Bahrain. As well as the UK, the brand has announced growth in Saudi Arabia where the Ajlan Bin Ajlan Group has been signed-up as the master franchisee, with a development agreement of 100 stores over the next ten years.

The kebabs are made from quality ingredients that are exclusive to German Doner Kebab Restaurants. The great taste comes from the SECRET SAUCES that set our products apart, from our competitors. Based in Glasgow, Scotland, the company is going through a rapid expansion across the globe. The company currently has presence in UK, Sweden, Oman, Saudi Arabia, UAE,

Further growth has also been announced in North

Bahrain and soon USA and Canada.

America, as franchises have been signed in Canada’s Ontario and British Columbia provinces, while negotiations

For more information please visit:

are underway to open outlets in New York’s Manhattan and

New Jersey.


Fastfood Professional • August and September 2020

German Doner Kebab is owned by the Hero Brands group.

August and September 2020 • Fastfood Professional


takeaway and eat-in options after lockdown.

Supports social distancing. Some operators will need to reduce the number of kitchen staff per shift to allow safe social distancing. With fewer staff and potentially less expertise in the kitchen, good quality pre-prepared products

• •

could be a bonus.

Speeds up service. Pre-prepared products are quicker to

Reasons why using frozen pre-prepared food could help takeaways and restaurants after lockdown ends

serve, allowing a more efficient turnover of tables and potentially increasing the number of covers serviced.

Keeps a firm grip on costs. Operators will be understandably keen to tightly manage costs when first opening and frozen pre-prepared options are ideal, as portions can be precisely


Reinforces trust with accreditation. Use suppliers with recognised health and safety and hygiene accreditation for reassurance and peace of mind, for both yourself and your customers. A recent survey by The NPD Group revealed that a significant proportion of consumers were planning to return to hospitality outlets, but that trust was an important issue. The insights firm found that almost two thirds of people (64%) said they would only choose places that they trust. Anything that you can do to reassure customers about the quality and origins of the food you serve will help

Gordon Lauder, MD of frozen food distributor Central Foods, highlights how frozen food could prove a lifeline for venues as they open up for business.


encourage them back into your venue.

Caters for demand. It may be difficult to predict customer numbers as we move forward into a ‘new normal’ and this could be a challenge for operators. Having frozen food in stock will ensure that you can always cater for demand and you don’t waste food and ingredients unnecessarily. Make

ast food takeaways and restaurants are facing a new

sure you have a range of frozen free-from items to keep

landscape as we emerge from lockdown and move

customers with dietary requirements happy and to avoid


being caught out by unexpected requests.

With changes being implemented both front of

“Frozen food products can play a really important role as we

house and behind the scenes, operators will be working in new

learn to negotiate a new landscape in the hospitality sector,”

and different ways to accommodate safety measures to guard

adds Gordon. “For some outlets, using frozen food could mean

against the spread of Covid-19.

the difference between maintaining a food offering and being

Using quality, pre-prepared frozen products in the kitchen

forced to suspend it, so I would urge operators to take a look at

could help many venues to maintain a food offering with minimal

the superb range of frozen pre-prepared items that are available


for the foodservice sector.”

“It’s very much the norm to use some frozen pre-prepared products in professional kitchens now,” explains Gordon.

Northamptonshire-based Central Foods has been supplying frozen food to the foodservice sector for nearly 25 years. It

“Caterers recognise the benefits of frozen food. It’s easy to

currently supplies more than 220 independent wholesalers, as

use, fewer staff are needed for preparation and serving, it can

well as larger national and regional wholesalers, and foodservice

help with cost control and reduces waste.

caterers across the entire foodservice industry.

“There’s a huge range of premium quality products to choose

Offering a one-stop shop to the foodservice sector, Central

from and now, as we move into a new way of working, it may be

Foods sources products from around the world and the UK,

the ideal time to explore and discover just what’s out there and

supplying more than 400 different lines, ranging from meat,

how beneficial frozen food can be in any catering operation.”

bakery items and canapés through to buffet products, desserts

Central Foods, which is one of the UK’s leading frozen food

and puddings.

distributors, is highlighting five reasons why using frozen pre-

For more information about Central Foods, visit www.

prepared items could be the key to opening up and extending


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Frozen food distributor Central Foods launches new KaterVeg! vegan mince for foodservice Frozen food distributor Central Foods has launched a new vegan mince for foodservice customers as demand for plant-based products continues to rise.


he KaterVeg! vegan mince is high in protein and low in fat and can be used as a meat substitute in a wide range of dishes for takeout. Try it in tasty tacos to give your customers a light option this summer.

It is the only frozen vegan mince currently available to

foodservice operators that is also suitable for those on a gluten-free diet and is the perfect ingredient for catering operations. “Vegan and plant-based options have been growing in popularity for some time but according to Mintel, a quarter of young British millennials say that the coronavirus pandemic has made a vegan diet more appealing,” explained Gordon Lauder, MD of Central Foods. “The June survey also revealed that a vegan diet was proving more attractive to around 12% of Brits, rising to more than 20% of Londoners, since the start of the pandemic. This illustrates how important it is for foodservice operators to include delicious vegan options on their menus. “Vegan mince is a great ingredient to have in any professional kitchen, as it’s easy and convenient to use, is versatile, and is healthy and tasty too. The KaterVeg! vegan mince has the added benefit of being gluten-free, as well as being high in protein, low in fat, low in sugar, a source of fibre and with salt levels below the PHE 2017 targets.” The vegan mince is the latest product to have been added by Central Foods to its KaterVeg! vegan and vegetarian range. The seasoned soya mince is made with textured soya protein and is available in 1kg packs. Northamptonshire-based Central Foods is one of the UK’s leading frozen food distributors, supplying hundreds of different lines into foodservice, ranging from vegetarian and free-from items, meat products, bakery items and canapés through to buffet products, desserts and puddings. It currently sells to more than 240 independent wholesalers, as well as larger national and regional wholesalers, and foodservice caterers across the entire foodservice industry including schools, universities, pubs, bars, restaurants, hotels, leisure centres, garden centres, cafés, care homes and many other outlets. Visit for more information 35

Fastfood Professional • June August and and July September 2020 2020

August and September 2020 • Fastfood Professional


JJ Offers Digital Guides to Support Hospitality Sector Wholesaler JJ Foodservice has launched a digital support campaign to help restaurants take advantage of the Government’s Eat Out to Help Out scheme


his week a ‘Help Customers Return to Your Restaurant’ digital campaign was shared with more than 60,000 restaurants, offering step-by-step advice on how to use the initiative.

“The hospitality sector has suffered an unforeseeable

“We want to help restaurants to take full advantage of it,” he added. The campaign – shared via email and social media – is aimed at helping restaurants to understand how the scheme works and how to promote it.

blow.” said JJ’s Chief Operating Officer, Mushtaque Ahmed.

“We are in the unique position of being able to promote

“The Chancellor’s money-off voucher scheme could help

this both ends after acquiring 30,000 new home customers

thousands of restaurants to save jobs, increase customers and boost profits.

during lockdown”, said Ahmed. “While sharing promotional materials with restaurants – we are reminding consumers about the great savings they could be making in August by supporting their local restaurants.” In addition to this campaign, JJ launched a ‘Guide to Restaurants Launching a Takeaway Service’ and ‘Getting You Ready to Re-open’ campaign over the lockdown period. “Our customers have been using us for more than 30 years – they trust us to support them with education and advice, as well as restaurant quality food,” said Ahmed.


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


JJ Launches Biodegradable Fish and Chip boxes


Helping businesses to go eco-friendly

s a key supplier to UK fish and chip shops –

£79. Orders placed by 9pm will be delivered on the next

we have a responsibility to make sure that we

available delivery day and same-day collection is available

offer sustainable packaging options.” said Chief

for all customers, seven days a week. Same day delivery

Product Officer, Sezer Ozkul.

service is available for people in London. For more info

“This has become even more important now, following


the surge in food deliveries and takeaways during the lockdown period.” The plain brown boxes are available in 12” and 9” in packs of 100 priced from just £6.49. The boxes are fully biodegradable and recyclable – and are designed to allow shops to personalise with their own brand labels. JJ sells a wide-range of food, drink, packaging and cleaning essentials for fish and chip shops. A YouTube video displaying the boxes is available to watch here. Buy the boxes here. About JJ Foodservice JJ Foodservice operates across eleven UK branches, offering food, drink, packaging and cleaning products to businesses and the general public, with no membership required. Orders can be placed online via the JJ website or App for collection or delivery with a minimum order of 37

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


By Guy Cooper, Managing Director of Mitchell & Cooper

Stunningly Humane “As consumers become increasingly aware of the controversy surrounding traditional practices, and the distress these traditional methods can cause the animal, pressure has increased for the humane treatment of crustaceans to become more widespread across Britain


t Mitchell & Cooper, crustacean welfare has always

Crustastun is recognised by a number of leading welfare

been, and continues to be paramount, which

groups, including the RSPCA, as a humane and swift

is why we are proud to be the manufacturers

method of stunning crustaceans. As such, we believe that

and distributors of Crustastun, a revolutionary

Crustastun is an essential appliance for anyone who buys in

appliance designed specifically for the humane stunning

fresh crabs, lobsters and crayfish into their establishment.”

of crustaceans. Developed as an alternative to traditional

methods of despatching lobster, crayfish and crab, the Crustastun is recognised as the only humane method of stunning. The traditional way of cooking lobsters and crabs is not only outdated, but also unethical, therefore embracing advances in the latest technology, such as Crustastun, helps to eliminate inhumane cooking methods. Crustaceans boiled alive can take 3 minutes to be heated to the 34°required to cause loss of consciousness. Stress hormones released during this process not only inflict suffering upon the animal, but it also negatively affects the flavour and texture of the meat. Electro-stunning with Crustastun is a completely painless process which produces total anaesthesia within half a second and despatch ensues within 5-10 seconds. 38

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Stand-Out Cold Drinks By Christopher Banks, Chairman of CRAFTED® Drinks


he recent rise in demand for takeaway foods is one that the fast-food sector is of course welcoming with open-arms. However, operators will be aware that the right menu choices and products are essential to

complete customer satisfaction - a consideration which proves particularly true with takeaway drinks. This is a great opportunity to put quality and convenience centre-stage, with drinks that genuinely complement the food they are accompanying. These are two factors that CRAFTED juice drinks tick with their brand new 330ml juice drink range. Comprising of three delicious, refreshing, flavours – Mango & Passion Fruit, Still Cloudy Lemonade and Blueberry & Blackberry – which perfectly accompany a wide variety of sandwiches, meals and snacks, the CRAFTED® range of juice drinks has specifically been designed to satisfy customers that are looking for a delicious, takeaway suitable alternative to a regular soft drink. Packaged in resealable, TetraPak cartons which are made from up to 75% renewable materials, CRAFTED® juice drinks are as convenient and sustainable as they are delicious making them the perfect drink for safely serving to customers or popping into a takeaway bad for delivery. 39

Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Takeaways Unlock £181,500 In Lockdown Savings Using Appinstitute For Orders • •


Coronavirus lockdown sees takeaway




to invest thousands of pounds in

app orders increase by 185%.

technology that enables them to sell

Takeaways cash-in with over

direct to consumers. App Builder means

£726,000 in orders via App Builder,

they can create their own sales app in

with each average order growing by


hours and pay less than £50 per month


in charges. Even when they factor in

App saves takeaways £181,500

the costs of hiring their own delivery

compared to using Deliveroo and

drivers, they’re still keeping much more

Uber Eats*.

of the revenue they’re making.”

Kulbir Singh, owner of the Sea King

AppInstitute has seen a three-fold

Fish Bar in Derby, used the App Builder

increase in takeaways using its tech


to launch an app in the first week of

since lockdown started.

lockdown. He explains how it helped ew data from app creator AppInstitute shows

maintain trade at a difficult time: “Customers were staying at

takeaways have saved more than £181,500 on

home and we needed a way to keep orders flowing, but were

delivery service commissions and charges since

reluctant to use the online platforms because of the large

lockdown began.

commissions and lack of control.

While online and mobile food orders have proved a

“AppInstitute helped us build an app in under 48 hours

lifeline for takeaways and restaurants during the COVID-19

and it’s been a lifeline for many customers, especially those

pandemic, many pay large commissions to companies such

in the shielding category who can’t leave their house. I’d

as Deliveroo and Uber Eats, which charge around 30% per

estimate around 25% of our total orders since lockdown

order. This can mean takeaways give up around £6.65 on

have been via the app.”

an average order of £22.15.

AppInstitute has seen a three-fold increase in the

AppInstitute, which enables takeaways to quickly create

number of takeaways using its platform since lockdown

their own mobile app for direct orders using its App

began, with the number of fish and chip shop subscribers

Builder, has helped takeaways deliver more than £726,000

growing rapidly.

in orders since lockdown began on 23rd March. This has

Naylor concludes: “We’ve spoken to literally hundreds of

saved businesses more than £181,500 if they’d sold the

takeaway owners during the lockdown, and they’re excited

equivalent orders via the likes of Deliveroo and Uber Eats.

about the opportunity to build a community around an app.

During lockdown, takeaways using App Builder have seen

“Takeaways have traditionally used large online platforms

the value of their average orders increase from £17.69 to

because it seems like the most straight-forward approach


to evolve from the old system of telephone orders or to get

Ian Naylor, the CEO at AppInstitute, explains: “Even

selling digitally. There’s a growing realisation that this isn’t

before the lockdown, takeaway owners already operated

the only choice and we’ll increasingly see a trend of more

in a tough environment. Margins are tight and making

takeaways selling direct to their loyal customers.”

a decent profit is made harder by the likes of Uber Eats and Deliveroo hoovering up market share and demanding eye-watering commission fees. Lockdown has seen many takeaways look at their options and to find alternatives to giving away around a third of their takings to middle-men. 40

Fastfood Professional • August and September 2020

*£726,000 in orders Average commission: 30% Gross saving: £217,800 (£726,000 @ 30%) Average delivery cost as percentage of order: 5% Delivery cost total: £36,300 (£726,000 @ 5%) Net Saving: £181,500 (£217,800 – £36,300) August and September 2020 • Fastfood Professional


Enhanced Sanitation Welbilt provides guidance on clean and safe equipment operations through new ‘Enhanced Sanitation Solution’ webpage


eading foodservice equipment provider, Welbilt,

automatic cleaning functions, hygienic handles, and remote

is providing guidance to help operators ensure

connectivity - features which are now clearly outlaid on

clean and safe operations of their equipment with

our new ‘Enhanced Sanitation Solution’ webpages.

the launch of an ‘Enhanced Sanitation Solution’

Our hope is that both operators and dealers will use these

webpage which covers their entire portfolio of brands:

sites as an educational tool, allowing them to improve their

existing operation, make the most of their equipment, and

As a company renowned for providing exceptional levels of customer support, Welbilt created this sanitisation specific webpage in order to help operators understand exactly how they can overcome the various challenges surrounding hygiene at this time, not just by following good practise,

most importantly, give peace of mind to their customers when it comes to hygiene standards.” To find out brand specific sanitisation advice, please visit For






but by utilising the various hygiene-led features offered by

sanitisation features and best practise, please visit https://

Welbilt’s brands which include Convotherm and Merrychef, as

Steve Hemsil, Sales Director – UK & Ireland, explains: “Not only do Merrychef and Convotherm ovens offer exceptional cooking capabilities, but they also offer a whole host of industry-leading hygiene features such as 41

Fastfood Professional • June August and and July September 2020 2020

For more information on Merrychef specific sanitisation features and best practise, Sanitation #TogetherWeCanOvercome @WelbiltEMEA August and September 2020 • Fastfood Professional


Aviko Launches New Home Delivery Concept to Support Businesses Aviko has launched a new Home Delivery Concept to give operators that competitive edge and personal touch when it comes to takeaway and home delivery


he ‘Delivery Ready’ hub has everything pubs,

With 63% of consumers trying to save money (MCA

restaurants and fast food chains need to know to

2020) a key focus in the hub is helping operators bring

cash in on the booming home delivery market and

added value and differentiation to their offering when

make their service a success.

price cuts are not an option.

Free to access at

Mohammed continues;

the-spark/home-delivery, the hub has been designed to

“Consumers want to spend less, so providing value

help businesses get back on track. Operators can tap into

for money is crucial. Our hub has lots of quick wins and

the step-by-step guides on menu planning, get inspired

tips on how to raise your game and boost the quality of

with new recipes and innovative concepts, learn about what

your offering, as well as bring some sparkle to your home

consumers want and get tips to adding value to offerings.

delivery service.”

There’s also practical advice, with ‘how to’s’ on

With practical tools and quality potato

packing your orders, digital marketing including

solutions, Aviko is the partner for operators

tackling social media, as well as free takeaway

getting back to business after lockdown. The

kits containing packaging solutions all available

potato experts have a range of fries, chips,

on request.

appetizers, wedges, and mash potato developed

Speaking about the new Delivery Ready

for takeaway and delivery. All guaranteeing a

concept Mohammed Essa, Commercial Director

high quality result and tasty experience from

UK & Ireland, Aviko, says;

your kitchen to their home.

“During lockdown home delivery was a lifeline

As one of the biggest potato processors in

for many operators. Even with hospitality

the world, Aviko has been the foodservice’s

reopening, it will continue to be an important

dedicated potato partner for over fifty years.

profit driver in the long term - making

With a range of chilled and frozen potato

competition fierce. Aviko is passionate about having a full

specialities made by chefs, for chefs, Aviko’s extensive

service approach and going that extra mile to help the

range includes Hash Browns, Premium Fries, Mash, Diced

foodservice community. Our Delivery Ready hub brings

Sweet Potato and much more.

together our dedicated team, insights and experience in one place and we hope it is a useful source of information

For more information on Aviko’s extensive range visit

as we work together to rebuild hospitality.”


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Aviko Launches New Home Delivery Concept, The Mash Bowl viko has introduced a new concept into the takeaway and delivery world, the Mash Bowl. Combining innovation and wellbeing, these flavoursome mash bowls allow operators to provide their customers with fresh and healthy comfort food straight to their door. With delivery and takeaway proving an essential business boost for many operators, and relaxed planning rules allowing pubs and restaurants to get in on the action, competition is fierce. As such there are high expectations for home delivery and consumers are asking for more variety and healthier options to satisfy their needs – Aviko’s Mash Bowls are that solution. Mohammed Essa, Commercial Director UK & Ireland, Aviko, explains; “We are excited to introduce the new Mash Bowl concept. We know consumers want innovation; more than a fifth of us order takeaways to try new and different cuisines we wouldn’t cook at home. The Mash Bowl delivers by combining some of the hottest flavour trends around, with the comfort of an old menu favourite. The homemade feel of mash with loaded toppings is the next big delivery trend.” To help operators keep up with demands and increase their profit margins, Aviko has created a Mash Bowl kit that is available on request from www. The kit includes a recipe booklet containing six delicious recipes including The Italian, The Mexican, The Spanish, The Asian, The Sicilian and The French which can all be downloaded from the website. With 64% of consumers wanting to try Aviko’s innovative Mash Bowls if they were made available, the kits can help operators tap into this growing market. David Girault, Aviko Foodservice, Head Chef adds: “We want these recipes to inspire and give chefs and caterers the flexibility to create their very own Mash Bowl Bar, using ingredients they have in the kitchen. As a concept it couldn’t be easier with Aviko Mash Potato. This high quality, creamy mash is fast to prepare and easy to split into portions. Plus, there is zero waste thanks to the frozen pellets. Quality and value have never been more important to consumers [66% ]and you can be confident in Aviko’s professional range.” As one of the biggest potato processors in the world, Aviko has been the foodservice industry’s dedicated potato partner for over fifty years. With a range of chilled and frozen potato specialities made by chefs, for chefs, Aviko’s extensive range includes Hash Browns, Premium Fries, Mash, Appetisers and much more. For more information on Aviko’s extensive range visit www. Follow Aviko on Twitter at Follow Aviko on LinkedIn at 43

Fastfood Professional • August and September 2020

August and June April September and July May 2020 • Fastfood Professional



Businesses should be allowed to exchange covid-19 losses for cash refunds which will help them survive and raise much need tax revenue Businesses that have incurred losses during the Covid-19 pandemic should be able to exchange them for a government cash payment, say leading tax and advisory firm Blick Rothenberg.


enevieve Morris, a partner at the firm said:

wouldn’t take much for company tax return software to be

“The Government should introduce a method

updated to allow businesses to elect to sell their Covid-19

where businesses can surrender their Covid-19

losses, rather than carry them forward.”

losses in exchange for an immediate cash

She added: “The Government could restrict the relief to

payment. If the government did this not only would small

SME’s, or as is similar with R&D relief for large companies,

businesses get the cash injection they so desperately

provide a similar Covid-19 loss relief to large corporates,

need, but ultimately the measure will raise tax as the

but with a reduced cash payment – say 9% rather than

losses surrendered for a cash payment would not be

14.5% for SME’s.

available to shelter future profits at the higher corporation

They could also cap the amount of losses you’d be able

tax rate. The mechanism already exists for SME’s that have

to sell, for example at £5m. £5m of losses sold for 9%

qualifying R&D claims. Where these businesses have losses

would generate a cash refund of £450k – but if these

after claiming enhanced R&D tax relief, the losses can be

losses were carried forward and used in the future they

sold to the Government in exchange for a cash payment

would shelter profits and save £950k of corporation tax.

equal to 14.5% of the losses.

Allowing businesses to sell these losses now will untimely

Genevieve added: “Many businesses have suffered

increase future tax revenue by £500k

substantial losses during the Covid-19 lockdown, and whilst

“This would then still enable large corporates to benefit

businesses that were profit making in the previous year

if they really need to, but it would be a more difficult

will be able to carry these losses back and claim a cash tax

decision for business leaders, knowing that they would

refund, early stage businesses that have been historically

be losing the 19% corporation tax relief in the future, in

loss making will only be able to carry these losses forward

exchange for a 9% cash payment now. This would help

and use them to shelter profits in future years. They will

ensure the system was not abused by larger companies

not be able to benefit immediately, unlike previously profit-

that really do not need the cash now, but still enable some

making businesses and the future use of the losses will

of the larger businesses that are facing crises to benefit

remain uncertain.”

when they really need to.”

“A business with losses of £100k arising from R&D

Genevieve said: “If businesses don’t get the help

expenditure can sell these and receive a cash payment of

they need to come out of the Covid-19 crisis in a strong

£14,500. The alternative for these businesses would be to

position, there will be no tax revenues in the future from

carry the losses forward to shelter future taxable profits

the many businesses that will not survive. It really is in

– and businesses doing this would benefit at the current

the Government’s interest to continue to help businesses

corporation tax rate of 19%, meaning the benefit of

through this challenging time, and the beauty of this option

carrying forward would be worth more than the immediate

is that it would help businesses survive today, but will

cash refund at £19,000. However, many small businesses

ultimately raise tax revenue in the future as the businesses

are likely to prefer receiving the cash benefit today, rather

recover and start to make profits and pay corporation tax

than carry forward the losses to use in the future.”

immediately rather than sheltering this with losses carried

Genevieve said: “The system is already in place and it 44

Fastfood Professional • August and September 2020

forward from previous years.” August and September 2020 • Fastfood Professional


Tsewang Wangkang, founder and CEO of Embargo said: “The Eat Out to Help Out scheme is great news for the hospitality sector. Yes it has its limitations, but any move to stimulate activity within the industry is very important. And in particular, consumers should be encouraged to revisit their local restaurants; while the first meal out might feel a little odd, it is a hugely important first step as we return to a more normal life.


owever, the scheme only lasts for one

Embargo is a loyalty platform (app + CRM) that allows

month. So, restaurants, bars and coffee

restaurants, bars, and cafes (as well as beverage brands) to

shops must still ready themselves for the

recognise and reward their customers through the use of

challenges ahead. As well as implementing new health and

pioneering technology. Our goal is to create the smoothest

safety measures, they must focus on how they will attract

and most rewarding relationship between hospitality guests

customers and keep them coming back time and time again.

and businesses. Our partners use Embargo to:

As people remain within their local area more, hospitality

- Increase their customer retention rates by creating

businesses must ensure they are tapping into their loyal, nearby customers - they must be incentivised to return, and this must extend beyond the Government’s Eat Out to

customised loyalty rewards schemes - Establish long-term mutually beneficial relationships with customers, and increase their average spending

Help Out scheme. The scheme is a golden opportunity to

- Multiply their footfall thanks to online and in-app

turn as many customers as possible, visiting during the Eat


Out to Help Out scheme, into returning customers. This is only possible if the venues prepare themselves accordingly

- Gain access to a clear overview of their customer

by making sure they get to know these customers and

analytics to improve their marketing strategy efficiency

communicate with them even after the scheme has ended.

- Focus on service and outsource technological knowhow

Staying in touch with and rewarding loyal customers is a ‘must have’ for every hospitality now. “The pandemic has obviously dealt a huge blow to the hospitality sector, but we should not pretend the crisis has passed. It is really important that businesses take a smarter

Our app users benefit by: - Getting rewarded at their favourite venues -

automatic check-in technology

approach in the way they nurture their regulars to ensure steady revenue.”

Great user experience through hassle-free tap and


Having all their favourite venues schemes in one app

Advertise With Call Athol now on

07725 434173 45

Fastfood Professional • August and September 2020

or email August and September 2020 • Fastfood Professional



Eat Out to Help Out – The view from Embargo Lifestyle Limited


FEM Supplying Handheld UV Lamp from Pujadas Light the way to hygiene with Pujadas’ UV lamp New product available from FEM helps to kill 99% of germs


EM are now supplying ultraviolet germicidal lamps from Pujadas. They are ideal for businesses looking for a simple way to help disinfect surfaces and

objects. UV light kills 99% of germs and bacteria exposed to it. Many hospitals use powerful UV lights in conjunction with traditional cleaning methods to help disinfect rooms and equipment, and as the catering and foodservice industry ramps up its hygiene standards in response to the covid-19 pandemic many businesses are looking to harness this technique for themselves. The UV lamp from Pujadas provides a simple way of disinfecting a range of surfaces and objects, including tablecloths, covers, electronic devices and face masks to name a few. Requiring only two AAA batteries, it is constructed from sturdy plastic and features a directional lightbulb allowing items to be processed safely, with no danger of exposing the operator’s eyes to the UV light. Controlled with a single button, a minimum exposure of just 20 seconds breaks apart bacterial DNA, with no chemicals and leaving no odour. This makes it a great method of sterilising objects that can’t be cleaned by traditional methods as well as providing a top-up to the regular cleaning schedule to those that can. They are available to order from FEM now for a list price of £40.50, along with a comprehensive range of products designed to help businesses maintain control over every aspect of hygiene. For more information and details of local stockists call FEM on +44 (0) 1355 244111, email or visit


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


Trade body UK Hospitality criticised the timing of the announcement

JJ Foodservice Supports #DroptheApp Campaign with FREE Websites for Kebab Shops JJ Foodservice is backing the #DroptheApp campaign by offering free restaurant websites to takeaways who are leaving online delivery platforms due to commissions as high as 35%




Face masks now mandatory in England takeaways

ace coverings will be compulsory in takeaways

in England from 24 July, the government has announced.

Coverings, such as cloth masks or bandanas, are to be

worn when buying food and drink to take away. However, a customer can remove their face covering if he or she is sitting down and consuming their purchase in the same premises. New government guidelines confirmed that it will not be compulsory for customers to wear masks or similar coverings in dine-in restaurants. Trade body UK Hospitality criticised the timing of the news. “The announcement lacked clarity around many issues affecting outlets offering both takeaway and on-premises dining. Furthermore, with the announcement at around 2.30pm the day before the measures come into effect, it

tarted by BritShish Magazine, the campaign has

left those venues a very short time to properly brief staff,

been supported by leading UK kebab restaurants

prepare signage and take steps to encourage compliance,”

who say that online ordering platforms are

Kate Nicholls, chief executive of UK Hospitality said.

eating into profits and contributing to businesses going ‘bankrupt’. JJ’s restaurant website building company, FOODit by JJ, will offer kebab restaurants no sign up fees (a saving of £79 + VAT) until the end of 2020, and just 10% commission. This reduces to zero commission on sales above £3000 per week. “Independent kebab restaurants are at the heart of many communities”, said Head of Product, Paul Sharp. “We want to see them thrive with their own independent websites.” To support the campaign, FOODit by JJ has launched a new series of YouTube videos to demonstrate how they have helped takeaways to Navigate the Lockdown. “Our team can build fully transactional websites in as little as 24 hours”, said Paul. Restaurants interested can contact:


Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



The Foodhub Guide To Maximising Profit From Your Takeaway If you own a takeaway business but are wondering how to make the most of it, you’ve come to the right place


o you look at your bottom line at the end of the

to order from your menu is to perform a thorough Search

month and wonder why you’re not making as

Engine Optimisation. Set up your on-page SEO correctly

much money as you’d hoped? You might even be

and get experts for off-page SEO.

doing quite well but just want to increase the profits from

4. Competitions: From boosting your sales to driving

the tasty menu you just know is a winner.

engagement and generating more footfall, there’s so much that a simple competition can do for your business.

Foodhub has the answers for you.

Competitions not only build brand awareness and entice

Here, we break down Foodhub’s Top 10 Tips for maximizing

your customers to participate but they also make sure

profits from your takeaway business – advice garnered

customers have something to look forward to. Lucrative

from our extensive experience in running one of the most

rewards in the form of discounts and offers are a sure-shot

successful takeaway delivery brands in the world.

way of upping your game. Use your social media channels

1. Time is money and therefore you need a reliable and

to host your competitions.

efficient system for your takeaway that doesn’t fail you

5. Open a new realm of possibilities with Google: Set

whatever the hour of the day. We recommend you get a

up your takeaway’s Google My Business account so that

Point of Sale system that is comprehensive enough to

whenever someone looks you up on the world’s biggest

help you run your takeaway’s operations and also helps in

search engine, they can find a knowledge graph with your

advertising your business. (See: Touch2Success Point of

business details in the sidebar. You can put a Google Map pin

Sale system)

in for your location, collect brownie points (ratings based

2. Go Social or go home: These days, social media

on user reviews), review feedback from your customers,

platforms are bustling with tonnes of tasty food images that

and use Google to drive more footfall to your takeaway.

really can persuade even the thriftiest of people to spend

6. Nothing destroys a food business like a bad review. All

a few extra pounds. Takeaways need to connect, engage

your marketing efforts can go to waste if you do not have

and convert their customers into spending loyalists. And

a good reputation management strategy in place. You need

they can do it through Social Media. So, if you want steady

to keep a constant eye on feedback, reviews and everything

growth in the food orders rolling in, then get your social

that’s being said about your business so that any potential

accounts in order and start talking to your customers.

crisis can be headed off in advance. There are so many

Consider online advertising too - it really works!

online tools to help manage your online reputation and

3. Use SEO to boost your business without spending a

experts who can amplify your efforts to build a sterling

penny: When it comes to marketing your business, one of

reputation online. It has become common for customers to

the most organic and effective ways to improve your search

look up a restaurant or check out reviews of the takeaway

visibility and drive more hungry customers to your website

before ordering. So, while listing your restaurant on popular


Fastfood Professional • June August and and July September 2020 2020

August and September 2020 • Fastfood Professional


and feedback from existing customers make a significant impact on attracting potential customers. It is imperative for you to treat their feedback with utmost care and show them that you care enough to listen to them and respond where appropriate. 7. Use






advertising has given a whole new dimension to marketing your business, don’t forget the traditional methods that are still much loved, appreciated and seriously effective. With classic strategies that involve flyers, local radio ads, banners, billboards on buses and the like, you can achieve more than you imagine. When you cross-promote your business on both online and offline platforms, wonders happen!

Testing Times


s 63% of British consumers say they will return to restaurants, bars or cafes within the first month of these places reopening, please find comments

8. You can’t buy love so show it by offering your

below from Jason Webb, director at Electronic Temperature

customers some exciting loyalty programs. With every

Instruments, a digital thermometer manufacturer, producing

purchase or visit, offer loyalty points for customers to

digital and infrared thermometers for the food and drink

redeem against purchases from your takeaway business.

service industry.

These programs will show your customers how much you

Jason is reminding eateries that whilst they may be more

value them and bring them back for more time and time

concerned about altering their designs to comply with social

again. There are lots of tools that are affordable, simple to

distancing, they can ill-afford to forget the importance of

set up and fun for your customers. It’s time to spread more

food temperature monitoring.

smiles and win more hearts!







9. Email and SMS Marketing: One strategy that never

Instruments, comments: “We are edging slowly in the right

fails to reach your customers and entice them to spend is

direction and I’m confident that bars and restaurants will

emails and SMS marketing. Once you have your customers’

do what they can to comply with social distancing rules and

email address or phone number, you can send offers, deals,

retain the interest of consumers, some of which will feel

newsletters and so much more to keep them engaged and

anxious about dining out for the first time in months. Eateries

your business front of mind. You can send them blogs that

of all sizes will be re-evaluating their designs to alleviate

are rich with backlinks for your website via email, and

these anxieties and to ensure they are ‘open for business’

let them know that you always have something cooking

giving the industry the kick-start that it needs. However,

up! The other great way to get honest reviews and make

it’s vital that the ball isn’t dropped when it comes to food

your presence felt on the web is to let food bloggers try

temperature monitoring. The last thing any business wants

your food. Their experience and reviews will win you more

as it opens its doors is to fail in this area. Not only does it risk

engagement and lead to more conversation than you can

the health of visitors, but it could have a serious impact on a

imagine. A tried and tested formula to spread some hype

business’ reputation. And right now, reputation is everything.

about your business!

Systems should be put in place ensuring all food temperature

10. Get on a popular food portal. Foodhub is your best

recordings from fridges and freezers are backed up every few

bet for bringing all of the above recommendations into

hours with live data and immediate alerts if temperatures

one easy-to-manage location. Unlike other food delivery

go above critical limits. This ensures more accurate time

websites, Foodhub doesn’t charge a commission on orders

and temperature controls within

and have been ranked as one of the top 5 food delivery

kitchens, improving food safety and

portals in the UK. The reason why most of the takeaways

reducing food spoilage. For bars

listed with Foodhub are so happy is because they are

and restaurants, to adhere to the

able to save a lot on commission and can, in return, offer

correct food safety standards and

better deals to their customers, leading to more profit for

regulations getting the basics right


is fundamental. However, collectively

For more information contact Daisy or Luke at: foodhub@

as a nation, going back to basics is

exactly what we need to do.”



Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



sites will give you the desired visibility, positive reviews


JJ Foodservice Egg-cited After Record Chicken Sales National wholesaler JJ Foodservice is selling a record amount of chicken after offering savings as high as 300% per kilogram compared with major supermarkets


ore than 20% of the wholesaler’s fresh

compared with between £5-£7.50 per kg at major

chicken sales now go to household customers


after the group launched a next day home

delivery service at the start of the lockdown. Chief Product Officer at JJ Foodservice, Sezer Ozkul

The wholesaler hit record sales of more than one million kilograms of chicken in April 2020, which is 10% up on the same period the previous year.

said, “Our smaller packs of fresh chicken have been

A huge 35% of JJ’s customers are now households after

hugely popular with households, offering a middle

millions of consumers rushed to find alternative grocery

ground between traditional wholesale and retail packs, at

delivery companies at the start of the pandemic.

unbeatable prices.” Prices for fresh chicken breast fillets are as little as £3.25 per kg (£12.99 for 4 x 1kg packs) at JJ Foodservice,


Fastfood Professional • June August and and July September 2020 2020

“Even as the lockdown eases, we will continue to offer our household range and hope that people will continue to take advantage of great savings,” said Sezer.

August and September 2020 • Fastfood Professional




Ensure good hand hygiene with the Antunes Hand Wash Timer egular and thorough hand washing remains central to Government guidance to restrict the spread of Coronavirus – and businesses reopening

after lockdown are advised to raise awareness amongst employees and customers about good handwashing technique. The Hand Wash Timer from Antunes displays a repeating 20-second countdown as a visual reminder of the recommended time for efficient hand washing. Steve Morris Sales Director at Jestic said: “Maintaining optimum hand hygiene levels has always been crucial for foodservice operators and never more so as the industry looks to welcome back customers as Coronavirus lockdown measures ease.

hands with soap and water for at least 20 seconds.” The Hand Wash Timer includes a mounting kit with

“The Antunes Hand Wash Timer requires no user

adhesive which will attach to any surface and runs on

intervention to operate or activate and provides a simple,

two AA batteries with an estimated operating life of up to

visual reminder for customers and staff to wash their

three years.

For more information on Antunes please call Jestic on 01892 831 960 or visit

Electrolux Professional announces augmented reality app for contact-free maintenance Electrolux Professional has launched a new augmented reality remote guidance app which can help customers complete a number of service and maintenance tasks on its professional food service equipment.







Professional, comments: “Social distancing certainly

support to customers in light of social distancing,

presents a challenge when it comes to maintaining and

the new application – called Two Pairs of Eyes –

servicing equipment. While there are some scenarios

uses augmented reality technology. Available on mobile

which will require a site visit, there are also a number of

and tablet devices, it allows service and maintenance

other instances where an issue can be simply resolved

technicians to remotely guide customers through basic

remotely. Two Pairs of Eyes is designed exactly for that,

servicing, repair and maintenance tasks, as well as remote

and can eliminate a lot of the confusion caused by other

training and product tutorials. The app also ensures any

forms of remote diagnostics.

necessary remedial work can take place on sites with strict access limitations.

“The principle is simple, as it enables the technician and customer to share the same view on their smartphone or

Part of Electrolux Professional’s Essentia offering, Two Pairs

tablet. Yet the magic really happens in virtual reality mode,

of Eyes offers significant advantages over a standard video call,

when the technician is able to provide guidance and support

with problems solved 30% faster, and with 50% less errors. In

literally by hand. It has been in development for some time,

turn, this can cut both the waiting times and associated costs

however given the current social distancing measures

for service visits, and ultimately minimise downtime for end-

which are likely to be in place over the coming months, we

users who are currently open and operating.

have redoubled efforts to make it available now.”

As well as the ability to speak with a service technician,

The Two Pairs of Eyes app is available on IOS, Android

end-users can also order spares and other ancillaries via

and Windows devices. For more information, please visit:

the app.

Darren Lockley, Head of Region UK & Ireland at Electrolux 51

Fastfood Professional • August and September 2020

to-customers-with-augmented-reality-service/. August and September 2020 • Fastfood Professional



Bain Marie Liners Easy Liners Easy Liners Ltd, Unit 14, Chester Park, Alfreton Road, Derby, DE21 4AS T: 01332 412273 or 07447 146512 E: W: Unit B7, Tyne Tunnel Estate, Hamar Close, North Shields, Tyne and Wear, NE29 7XB 0191 296 2007 Business Incorporating Bruce & Co Redwoods Dowling Kerr Kings Business 01772 775776

MCS Technical Products Ltd

Everett, Masson & Furby Unit 67, Gravelly Industrial Park, Gravelly Park, Birmingham, B24 8TQ 0121 327 5575

Shop Equip Park View, North Street, Langwith, Mansfield, Nottinghamshire, NG20 9BN T: 0845 400 1044 E: W:

Total QSR Ltd Crown Chambers, 7a Market Place Melksham, Wiltshire, SN12 6ES T: 01225 791848 E: W:

Seriously Good Gluten Free T: 0845 3711 522 E: W: W:

Fast Food Systems Limited

Middleton Food Products Ltd,

Carlton Catering Equipment 655 Willenhall Road, Willenhall, West Midlands, WV13 3LH 01902 608122 or 08453 706 550

52 Building 2, Westmead Drive, Swindon, SN5 7YT 01793 5383908

Blue Seal

Restaurant Supply Store

Catering Equipment Suppliers/ Spares


Ceres | Pure Food Innovation Kent Road, Pudsey, Leeds, LS28 9NF 0113 257 7934 3 Cornhill, Ottery St Mary, Devon EX11 1DW 01404 813762

Batter Suppliers

Fastfood Professional • August and September 2020

Regional shops throughout the UK or on-line Fourth Way, Avonmouth, Bristol, BS11 8T 0845 140 5555 or 0117 316 5000

Hopkins Catering

Business - Part of the Altius Group

GM Packaging Ltd


Nisbets Plc 7b Edward 7th Quay, Navigation Way, Ashton-On-Ribble, Preston, PR2 2YF 0844 248 8257 Sirane Ltd, European Development Centre, Stafford Park 6, Telford, TF3 3AT 01952 230055

Marfast 30 Broughton Street, Manchester, M8 8NN 0161 833 0024

Fish Friers- Part of the Altius Group

Sirane Ltd

E: Wallace View, Hillfoots Road, Stirling, FK9 5PY 01786 455200

Falcon Foodservice Equipment Unit 3, Alexander Charles House, Station Passage, South Woodford, London, E18 1JL 0208 539 6426 The Refill Centre Ltd, t/a Daymark-Supplies, Unit 14, Poplars Farm, Forshaw Heath Road, Earlswood, Solihull, West Midlands, B94 5JX 0845 23 015 23

T: 0800 138 1938

Weston Catering Supplies

Rosens Business Transfer Agency

Daymark-Supplies Ltd

Kerry Foodservice, Bristol Unit 3, Great Northern Way, Great Northern Terrace, Lincoln LN5 8XF 01522 542054

Business and Property Sales

Enterprise Road, Millennium Business Park Mansfield, Nottinghamshire NG19 7JX T: 01623 423423 E: W:

Henry Jones

Fryers Mate

Seventh Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0HG 0191 482 4242 Unit S4, Mendip Business Park, Rooksbridge, Somerset BS26 2U 01934 750367

Easy Bags Ltd

Kerry Foodservice, Bristol T: 0800 138 1938 E: W:

Henry Colbeck Unit 1, Headley Park 9, Headley Road East Woodley, Reading, Berkshire, RG5 4SQ 01189 441100 Grange Farm, Braithwell Road, Ravenfield, Rotherham , South Yorks., S65 4LP 01709 540004 Unit 7, Hatton Close, Chafford Hundred, Grays, Essex, RM16 6RP 01375 651 600

Velox Grills Manor Farm, Manor Road Wantage, Oxon., OX12 8NE 01235 770133

Caterparts Limited The Engine Shed, Top Station Road, Brackley, Bucks., NN13 7UG 0845 130 8060

Vmotouk 29 Shand Street London E1 2ES 0800 133 7304

King Edward Unit 1A, Porthouse Ind. Estate, Bromyard, Herefordshire, HR7 4NS

E&R Moffat Bonnybridge FK4 2BS 01324 812272 August and September 2020 • Fastfood Professional

52 16 Millwater Avenue Dewsbury, West Yorks. WF12 9QN sales@sweet 01924 488619

Mitchell and Cooper Ltd 136-140 Framfield Road Uckfield East Sussex, TN22 5AU 0845 0177 488

Synergy Grill Active Food Systems Ltd., Synergy House, 70 High Street, Offord Darcy, St Neots, Cambs., PE19 5RH 01480 811000

Comark Instruments 52 Hurricane Way,Norwich, Norfolk, NR6 6JB 0207 942 0712

Cook Co Nottingham Ltd 99 Manvers Street, Nottingham, NG2 4NU 0115 912 1188

No-Fli Limited Building C, Knaresborough Technology Park, Manse Lane, Knaresborough, Yorkshire, HG5 8LF 01423 855600

Electronic Temperature instruments Ltd Easting Close, Worthing, West Sussex, BN14 8HQ 01903 202151

Lowe Rental Ltd Unit J, Knockmore Ind. Estate, Lisburn, Northern Ireland, BT28 2EJ 028 9260 4619

Alliance On-line Alliance House, Marshfield Bank, Crewe, Cheshire, CW2 8UY 0844 499 4300

Chicken Coaters & Marinades Chicken Train Kerry Foodservice, Birstol, T: 0800 138 1938 E: W: Dibs Distribution 1432b Clock Tower Road, Isleworth, Middlesex, TW7 6DT 0208 568 6668


Chicken Frying and Cooking Equipment Jestic Foodservice Equipment Units 3 & 4, Dana Estate, Transfesa Road, Paddock Wood, Kent, TN12 6UU 01892 831960

Kuroma Kiln Head Spring, Kneeton Lane, Barton, DL10 6NB 01325 377189

Hopkins Catering Kent Road, Pudsey, Leeds, LS28 9NF 0113 257 7934

PD Catering International MFG Group Nile Street Bolton, Lancs. BL3 6BW 01284 382800

Pandnet Ltd (Kuroma) Unit 1, Premier Works Canal Street South Wigston Leicester LE18 4PL 0116 2772 372

Mammoth Cleaning



Storeys Bar Road, Peterborough, Cambridgeshire, PE1 5TQ 0800 432 0224

Cold Drinks and Slush Us 4 Slush Limited 4 Middle Road. Bailie Gate Industrial Estate, Sturminster Marshall, Dorset. BH21 4DB 01202 666922

Longo & Co Unit 5A, Steps Industrial Estate Magdale, Honley West Yorkshire, HD9 6RA 01484 606352

SnowShock Ltd Unit 43 Invincible Drive, Armstrong Industrial Park, Newcastle upon Tyne, NE4 7HX 0330 053 6132

Crisps and Snacks Palmer and Harvey 106 – 112 Davigdor Road Hove, East Sussex, BN3 1RE 01273 222 100

Salty Dog

Chippers and Peelers Carlton Catering Equipment Grange Farm, Braithwell Road, Ravenfield, Rotherham South Yorks., S65 4LP 01709 540004

Regrit-it 1st Floor Rear, 40 Percy Park Tynemouth, North Tyneside. NE30 4JX 07740 664410

Williams Catering Products Exeworthy Farm, Staplake Lane, Starcross, Exeter, Devon, EX6 8QT 01626 890871 Salty Towers PO Box 766 Chesham Bucks., HP5 3YD 01494 774422

Curry and Gravy Mixes Dinaclass Kerry Food Service, Bristol, T: 0800 138 1938 E: W:

Cleaning Materials Ecolab UK Various UK locations Central: 0 02920 852000

Pattersons Winterstoke Road Bristol, BS3 2NS 0117 934 1270

Fastfood Professional • August and September 2020

Kerry Foodservice Thorpe Lea Manor, Thorpe Lea Road, Egham, Surrey, TW20 8HY 01784 430777 August and September 2020 • Fastfood Professional



Deep Premises Cleaning

Vapor Clean 1st Floor Dairy Unit, Ebdon Bow Farm, Wick Saint Lawrence, Weston Super Mare, BS22 7YU 01934 611242

Delivery Bikes Justebikes 216 Hinckley Road Leicester, LE3 0TH 0116 3666 980

Free Go Electric Bikes 3 St Denys Road, Portswood, Southampton Hampshire, SO17 2GN 0800 077 8711

Digital Menu Systems Ltd Limerick Works, Limerick Road, Dormanstown, Redcar, Cleveland, TS10 5JU T: 01642 482629 E: W:

Ethnic foods

Duct Cleaning and servicing Specialists

Shana Foods

Advertise Here! You could be telling readers about your business or service on this page Call Athol now to book a space on

07725 434173 Standard and Premium Box listings available

8 Austin Fields Kings Lynn PE30 1PH T: 01553 886101 / 07766 747405 W: E:

Media Screen Solutions Cleveland House 116 Cleveland Street Wirral Merseyside, CH41 3RB 0800 515690 375 Nechells Park Road Nechells, Birmingham, B7 5NT 0121 327 6618

P100 has over 60 years of frying experience, helping to create great tasting food time and time again. Being refined to the purest level, P100 offers unrivalled consistancy in taste and freshness from the first portion to the last.

T: 0208 814 7810 M: 07912 389446 W:

De-Duct Cleaning Service Deduct offer a fast & efficient Nationwide duct cleaning service with FREE shop survey T: 07806 487239 or 0333 772 0089 E: W:

Olenex Trading (UK) Ltd ADM Trading (UK) Limited, Church Manorway, Erith, Kent, DA8 1DL

E: T: 01322 444836

Just Filters

W: The

Fryers’ Favourite For Over 60 Years. Omega House, Unit 7, Sarbir Industrial Park, Cambridge Road, Harlow, Essex, CM20 2EU 01279 420289

Nortech Foods Limited For information, advice, or customer support material pleas Olenex Trading (UK) Limited. Tel: 01322 444836 e-mail: Ings Road, Doncaster, South Yorkshire, DN5 9TL 01302 390880

Network Hygiene Knowledge Centre, Wyboston Lakes, Great North Road, Wyboston, Bedfordshire, MK44 3BY 0333 577 6384

Arrow Oils Limited Glebe Street, Shaw, Oldham Lancashire, OL2 7SF 01706 880796

Finance, Leasing & Insurance

EPOS Systems

Complete Leasing Solutions Ltd


Manor Farm,

Manchester: 167 Heywood Road, Prestwich Manchester, M25 1LB Scotland: 89 Main Street, Winchburgh West Lothian, EH52 6RA T: 0871 566 0766 E: Manchester: Scotland:• W:

Signagelive Limited Rectory Farm Barns Walden Road Little Chesterford Saffron Walden Essex CB10 1UD 01799 530110


Wing Yip


BD Signs Nottingham Unit 18, Bailey Brook Industrial Estate, Amber Langley Drive, Langley Mill, Nottingham, NG16 4BE 0800 195 3610 Unit 5 Second Way, Wembley Middlesex, HA9 0YJ 0208 8782 3200

Fats and Oils

CKC in association with KLS

Harlequin Printing and Packaging Harlequin House, Coed Cae Lane, Pontyclun, South Wales, CF72 9EW T: 01443 222219 E: W: Crystal Gate 28-30 Worship Street London EC2A 2AH 0800 038 5389 Pressers House, 2 South Lane, Elland, West Yorks, HX5 0HG 01484 588895

Bright Hygiene Omega House, Unit 7, Sarbir Industrial Park, Cambridge Road, Harlow, Essex, CM20 2EU 0800 093 7840

It’s Lolly ltd

Digital Media systems

Fastfood Professional • August and September 2020

Kepos Systems Ltd 10 Gunton Road, London, SW17 9EL 07939 927624

Revel Systems London Office Moorgate 1 Fore Street London, EC2Y 5EJ 0203 8081 036

Chilworth Old Village, Southampton, Hants, SO16 7JP T: 023 8076 6467 E:

Corporate Asset Solutions Manor Farm,, Chilworth Old Village, Soputrhampton, Hants, SO16 7JP 023 8076 6467

Johnson Reed Bridge House, Newbridge Lane, Stockport, SK1 2NA T: 0161 429 6949 E: W:

August and September 2020 • Fastfood Professional


Royal Greenland Ltd 4 St Peters Court, St Peters Street, Colchester, Essex, CO11 1WD 0845 602 3866 Gateway House, Styal Road, Wythenshawe, Manchester, M22 5WY 0161 490 4249

Chartered Institute of Environmental Health (CIEH) Chadwick Court, 15 Hatfields, London, SE1 8DJ 0207 928 6006

Unique Seafood

Frozen Food Suppliers 2 Floor, Grabbex Business Park, Murray Road, Orpington, Kent, BR5 3QY 0203 260 3580

Fish Suppliers Collins Seafoods Ltd

Central Foods Maple Court, Ash Lane Collingtree Northampton NN4 0NB T: 01604 858 522 E: W:

Unit 2, Park 2000, Millennium Way, Newton Aycliffe, Co Durham, DL5 6AR

T: 01325 315544 E: W: Smales 30 West Dock Street, Hull, HU3 4HL 01482 324997

FAS 2000 Ltd/Fastnet Fish Estate Road No.5, South Humberside Industrial Estate, Grimsby, N.E. Lincs., DN31 2TG 01472 240777

Wraggs Seafoods Ltd Unit 2, Park 2000, Heighington Lane Business Park, Newton Aycliffe, Co. Durham, DL5 6AR 01132 498832

J Sykes & Sons Ltd New Smithfield Market, New Smithfield House, Whitworth Street East, Manchester, M11 2WP 0161 223 9311

Fish & Chip Shop Suppliers VA Whitley & Co Ltd Milward House Fir Street Heywood OL10 1NW T: 01706 364211 E: W:

Friars Pride Milward House Head Office & Peterborough Depot: Oxney Rd Indst Est, Peterborough, PE1 5YW T: 01733 316400 Fx: 01733 316425 E: W:

JJ Food Service Innova Park, 7 Solar Way, Enfield, EN3 7XY T: General 08433 090991 T: Paul Brailsford – 07880 176015 E: E: W: Henry Colbeck Seventh Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0HG 0191 482 4242

Amanda Seafoods A/S Constatiavej 29, DK-9900, Frederikshavn +45 96 22 15 00

T Quality Westmead Industrial Estate, Westlea, Swindon, Wiltshire, SN5 7YY 01793 648900

Mannin Fish Ltd 3 Sterling Court, Stevenage, Herts., SG1 2JY 01438 359444

Wilsons Seasonings Ltd Stagenhoe Bottom Farm, Whitwell, Hertfordshire, SG4 8JN 01438 871967

Xpress Fish 351 South Boulevard, Hessle Road, Hull, HU3 4DY 01482 633550

Whitby Seafoods Ltd Fairfield Way, Whitby, North Yorkshire, YO22 4PU 01947 606101

Young’s Foodservice Ross House, Wickham Road, Grimsby, DN31 3SW 0800 132 096


Golden Valley Foods

Food Safety & Hygiene Checkit Limited Broers Building JJ Thomson Avenue Cambridge, CB3 0FA

T: 01223 941450 E: W:

Fastfood Professional • August and September 2020

Maple Court, Ash Lane, Colling Tree, Northampton, NN4 0NB T: 01604 858522 E: W: www.central Brands/goldenvalleyfoods.aspx

Frying Ranges KFE Ltd Unit A-B, Bentley Business Park, Blenheim Way, Market Deeping, Peterborough, PE6 8LD, 01778 380 448

Frank Ford Limerick Road, Dormanstown, Redcar Cleveland TS10 5JU

T: 01642 489868 E: W:

Martyn Edwards Ltd Limerick Road, Dormanstown, Redcar Cleveland TS10 5JU

T: 01642489868 E: W:

Fryline in association with KLS 8 Austin Fields Kings Lynn PE30 1PH

T: 01553 772935 / 07770 568939 W: E: Florigo 4 Centech Park, Fringe Meadow Road, North Moons Moat, Redditch, B98 9NR 01527 592000

Hewigo (UK)Ltd Bateman House, Little Fields Way, Oldbury, West Midlands, B69 2BT 0121 544 9120 August and September 2020 • Fastfood Professional



Glover & Howe Insurance Services


Henry Nuttall Ltd Manor Drive, Dinnington, Sheffield, S25 3QU 01909 560808

Preston & Thomas Frying Ranges Ltd Trent Industrial Estate, Duchess St, Shaw Oldham, Lancashire, OL2 7UT 01706 299000 18-22 Birch Road East, Birmingham, B6 7DB 0121 328 5757

Oli Environmental Services

Ice Cream Carpigiani UK Ltd 6 Chapel Lane, North Luffenham, Oakham, LE15 8JP 01780 720679 Faculty House, 214 Holme Lacy Road, Rotherwas, Hereford, HR2 6BQ 01432 346018


Caterlink Limited

Hog Roast Machines and Barbecues

Beechdean Dairies Limited

The Hogg Boss

T: 01553 772935 / 07770 568939 W: E: Peake Products, Unit 4, Walton New Road Ind. Estate, Bruntingthorpe, Lutterworth, Leics., LE17 5RD 0116 247 8500

Gazebos/Mobile Units

Tasty Trotter

Instant Promotion (UK) Ltd Unit 7, Liberty Industrial Park, South Liberty Lane, Bristol, BS3 2SU 0117 963 1668 Bridge Street, Clay Cross, Derbyshire, S45 9NU 01246 866800

VTO (Vertical Take Off)

Cinders Barbecues

Promart Manufacturing Ltd Unit 2B Caddick Road, Knowsley Industrial Park South, Merseyside, L34 9HP 0151 546 4666 High Bentham, Lancaster, LA2 7NB 01524 262900

Hot Drinks Equipment

General Catering Supplies

Franke Coffee Systems UK Ltd

Estate, Bedwas, Caerphilly, 6A Handley Page Way, St Albans , Hertfordshire, AL2 2DQ 01923 635700

CF83 8XP

Espresso Essential

Peter’s Food Service Unit 1, Greenway, Bedwas House Industrial

T: 029 2085 3200 • E:


Brakes UK wide 0345 6069090

Bidvest Foodservice 814 Leigh Road, Slough, SL1 4BD 01494 555900

Hopwells Ltd Head Office, Glaisdale Drive,

56 0800 032 7581 Units 7-8, Bodmin Business Park, Launceston Road, Bodmin, Cornwall, PL31 2RJ 01208 78844

PE30 1P

F: 029 2085 3323

Scanomat UK Eaton Works, Allthorpe Street, Leamington Spa, CV31 2AU 01926 432030

Frying Range Engineers

Kings Lynn

Fracino Various UK Depots 01274 492044 Ask for local depot number

Grease Traps 4 Trafford Road, Reading, Berks., RG1 8JS 0118 957 1344

8 Austin Fields

Adams Fast Food Supplies 30 Broughton Street, Manchester, M8 8NN 0161 833 0024

Valentine Equipment Limited

KLS Frying Ranges Service 0808 278 3327

Marfast PO Box 728, Fareham, Hants, PO14 9QU 01732 757636

Mallinsons of Oldham Ltd

Bilborough, Nottingham, NG8 4LU 0115 929 1101

Fastfood Professional • August and September 2020 Unit 2, Oakley Green Nurseries, Westerleigh Hill Road, Westerleigh, Bristol, BS37 8QZ 0800 731 2980

Tchibo Coffee International Ltd Tchibo House, 7-8 Blenheim Road, Epsom, Surrey, KT19 9BE 01372 541881

Logic Vending The Maltings Business Centre, Stanstead Abbotts, Hertfordshire, SG12 8HG Old House Farm, North Dean, High Wycombe, Bucks, HP14 4NL 01494 563980

Taylor UK 106 Claydon Business Park Great Blakenham, Ipswich Suffolk, IP6 0NL 0800 838 896

Hopkins Catering Kent Road, Pudsey, Leeds, LS28 9NF 0113 257 7934

Longo & Co Unit 5A, Steps Ind. Estate, Magdale, Honley, Huddersfied, West Yorks., HD9 6RA 01484 606351

Kebab Suppliers Double A Kebabs Millennium Business Park, Mansfield Nottinghamshire, NG19 7JX T: 01623 422888 E: W: Istanbul Meats Unit 3, First Avenue, Drum Industrial Estate, C hester le Street, Birtley, Co. Durham, DH2 1AG 0191 492 3909

Golden Delight Foods Ltd, 26 Clayton Road, Birmingham B8 1JE 0121 327 8800

August and September 2020 • Fastfood Professional


Peter’s Food Service

Fylde Fresh & Fabulous Milton House, Maldon Road, Latchingdon, Essex CM3 6LF 01621 744 055 Unit 1, Greenway, Bedwas House Industrial Estate, Bedwas, Caerphilly, CF83 8XP 029 2085 3200 Fylde Fresh & Fabulous, Stanley Villa Farm, Back Lane, Weeton, Preston, PR4 3HN 01253 836444

Paragon Quality Foods Ltd Quadrant 3, Yorkshire Way, West Moor Park, Armthorpe, Doncaster, DN3 3FB 01302 834141

Oil Management

Holland’s Pies Baxenden, Accrington, Lancashire, BB5 2SA 01706 213591

Pizza & Pasta

Premier1 Filtration

Express Foodservice Kiln Head Spring, Kneeton Lane, Barton, DL10 6NB 01325 377189 Unit B, Dominion Way, Rustington Trading Estate, Littlehampton, West Sussex. BN16 3HQ 01903 775077


Eurilait Leighton Lane Industrial Estate, Leighton Lane, Evercreech, Somerset, BA4 6LQ 01749 838100

Coveris UK Food & Consumer 7 Howard Road, Eaton Socon St Neots, Cambs PE19 8ET T: 01480 476161 E: W:

999 Pizza Toppings UK Unit 6, Teakcroft Fairview Industrial Park Marsh Way Rainham, Essex, RM13 8UH 01708 558885

Crafti’s Ltd (For Kids) 3rd Floor, Towcester Mill, Chantry Lane, Towcester, Northants, NN12 6AB 01327 358508

Venice Bakery UK Ltd Unit 2, Crown House, Queen Street, Bexleyheath, Kent, DA7 4BT 0208 301 2624

W F Denny Unit 7, Tudor Road, Altrincham Business Park, Broadheath, Cheshire, WA14 5RZ 0161 927 4949

Pan’Artisan Units 25/26 Holmbush Industrial Estate, Holmbush Way Midhurst, West Sussex GU29 9HX 01730 811490

It’s a Wrap (JR Press) 3 Egerton Close, Daventry Northants, NN11 8PE 01327 301566

PlanglowLtd The Quorum, Bond Street South, Bristol, BS1 3AE 0117 317 8600 Unit 1, Headley Park 9, Headley Road East, Woodley, Reading, Berkshire, RG5 4SQ 0118 944 1100

Pukka Pies Ltd The Halcroft, Syston,


Leicester, LE7 1LD

AHDB AHDB Potatoes Agriculture & Horticulture Development Board, Stoneleigh Park, Kenilworth, Warwickshire, CV8 2TL 024 7669 2051

E: W:


Fastfood Professional • August and September 2020

Potato White Company Unit 7B Bessingby Industrial Estate Bridlington, East Yorkshire, YO16 4SJ T: 01262 228286 E: W:

Drywite The House of Lee, Park Lane, Halesowen, West Midlands, B63 2RA T: 01384 569556

Poultry Suppliers Central Foods Maple Court, Ash Lane Collingtree Northampton NN4 0NB T: 01604 858 522 E: W:

Riverside Food Services Units 1-4, The Stables, Sutton Farm, West

T: 01691 839288 E: W: 84 Holmsdale Road, Coventry, CV6 5BJ 02476 278102

T: 0116 264 4004

Potato Treating & Equipment

Felton, Oswestry, Shropshire,

Stoupid Pizza UK


www Castleton of Eassie, Glamis, By Forfar, Angus, DD8 1SJ 01307 840551 Genus, Hammond Close Attleborough Fields Ind. Est. Nuneaton, Warks., CV11 6RY 02476 254941 Unit 3, Smallbridge Business Park, Riverside Drive, Rochdale, Greater Manchester, OL16 2SH 01706 526732

Southern Fried Chicken

Agrico UK Ltd.

Pizza and Baguette

Kiren Foods


Kismet Kebabs

SY11 4HX

Dibs Distribution 1432b Clock Tower Road, Isleworth, Middlesex,TW7 6DT 0208 568 6668

Nila UK Ltd Unit 9b, Beaver Ind. Estate, Brent Road, Southall, Middx., UB2 5FB 020 8744 7700

Refrigeration Adande Adande Refrigeration Ltd. 45 Pinbush Road, South Lowestoft Ind. Est Lowestoft, Suffolk NR33 7NL 0844 376 0023 August and September 2020 • Fastfood Professional



Hoshizaki/Gram 2 The Technology Centre London Road, Swanley,Kent, BR8 7AG E: Hoshizaki - uksales@ E: Gram - W: W: T: Hoshizaki - 0845 456 0585 T: Gram - 01322 616 900

Jestic Foodservice Equipment

McWhinney’s Sausages 10 Balloo Way, Balloo Industrial Park, Bangor, Co. Down, N. Ireland, BT19 7QZ 028 9127 1811 Units 3 & 4, Dana Estate, Transfesa Road, Paddock Wood, Kent, TN12 6UU 01892 831960

Pukka Pies Ltd

Williams Refrigeration


Bryggen Road, North Lynn Industrial Estate, Kings Lynn, Norfolk, PE30 2HZ 01553 817000

The Halcroft, Syston, Leicester, LE7 1LD T: 0116 264 4004 E:

Peter’s Food Service Unit 1, Greenway, Bedwas House Industrial Estate, Bedwas, Caerphilly, CF83 8XP 029 2085 3200

Foster Fridge 1st Floor, The Coach House, Montpelier Mews, High Street South, Dunstable, Bedfordshire, LU6 3SH 01582 788486

Westaway Sausages Ltd. 3-6 Rydon Industrial Estate, Canal Way, Kingsteignton, Newton Abbot, Devon, TQ12 3SJ 01626 333101

Polar Refrigeration Unit 8, Access 18, Bristol, BS11 8HT See website for stockists

Sauces & Marinades

Metrow Foods Limited Airborne Close, Leigh-on Sea Essex, SS9 4EN 01702 527441

The Crucial Sauce Company Ltd Unit 1b, Nechells Business Centre, 31 Dollman Street, Nechells, Birmingham, B7 4RP

Suffolk Meat Traders

T: 0121 333 3233 Grove Lane, Elmswell Bury St. Edmunds Suffolk, IP30 9HN 01359 242 500

E: W:

BI Europe Limited Unit 21 – 22 Kernan Drive, Loughborough, Charnwood, LE11 5JF 01509 631650

Holland’s Pies Baxenden, Accrington, Lancashire, BB5 2SA 01706 213591

Dibs Distribution Rollover Limited 1432b Clock Tower Road, Isleworth, Middlesex, TW7 6DT 0208 568 6668 Rollover House, 802 Oxford Avenue, Slough, Berks., SL1 4LN 01753 575558

Keejays Limited Crockatt Road, Lady Lane Ind. Estate, Hadleigh, Suffolk, IP7 6RD 01473 827304

The Franconian Sausage Company Unit 26, Eldon Way, Paddock Wood, Kent, TN12 6BE 01892 837816

Sausages, Pies and Burgers James T Blakeman & Co Ltd, Millenium Way, High Carr Business Park, Newcastle –under- Lyme, Staffordshire, ST5 7UF 01782 569610


Shopfitters & Fabricators

Fastfood Professional • August and September 2020

Barland Shopfitting Specialists Unit 18, Honey Hall Ing, Huddersfield, West Yorks., HD2 1GP 0800 043 5523

Elite Shopfitters Leeds Ltd. 5 Wharfe Mews, Cliff Terrace, Wetherby, LS22 6LX 0113 258 3324

Jephsons Shopfitters Ltd Maun House, Maun Way, Hermitage Lane, Mansfield, Nottinghamshire, NG18 5GX 01623 645809

Promart Manufacturing Ltd Unit 2B Caddick Road, Knowsley Industrial Park South, Merseyside, L34 9HP 0151 546 4666

Trade Bodies Marine Stewardship Council (MSC) Marine House 1 Snow Hill London, EC1A 2DH 0207 246 8900

Seafish 18 Logie Mill Logie Green Road Edinburgh, EH7 4HS 0131 558 3331

Seafood Scotland 18 Logie Mill Logie Green Road Edinburgh, EH7 4HS 0131 557 9344

NEODA PO Box 1184, Bromley Kent, BR1 9XW T: 020¬ 8464 3954 E: W:

British Frozen Food Federation (BFFF) Warwick House, Unit 7, Long Bennington Business Park, Main Road, Long Bennington, Newark, Notts, NG23 5JR 01400 283090

British Kebab Awards 8th Floor, Elizabeth House 39 York Road, London, SE1 7NQ, / nominationskebabawards@ 020 7183 4272

PAPA The Pizza, Pasta and Italian Food Association Association House 18C Moor Street Chepstow NP16 5DB 01291 636338

Asian Catering Federation London Pall Mall 100 Pall Mall St James London, SW1Y 5NQ August and September 2020 • Fastfood Professional


Web Design

KFE School of Frying Excellence Unit A-B, Bentley Business Park, Blenheim Way, Market Deeping, Peterborough PE6 8LD 01778 380448

Crossways Foodservice Consultants 29 High Street Needingworth, St Ives Cambridgeshire, PE27 4SA

T: 07725 434173 Crossways E: W: Carpigiani Gelato University UK

London Fish and Chips


Muffin Break

Papa John’s

Wholesalers and Cash and Carry

Pepe’s Piri Piri

Central Foods

Peri Peri Original

Maple Court, Ash Lane Collingtree Northampton NN4 0NB

T: 01604 858 522 E: W:

Pita Pit UK

Pizza Time

Quiznos Carpigiani House Coldnose Rd Rotherwas Industrial Estate Hereford, HR2 6JL 01432 346 018

Booker Limited Irthlingborough Road, Wellingborough, Northants, NN8 1LT 01933 371000

Sam’s Chicken

Subway www,


Costco (Head Office) National locations Hartspring Lane, Watford, Hertfordshire, WD25 8JS 01923 213113

United Workwear The United Collection Ltd 80A Ashfield Street London, E1 2BJ 0207 780 1746

Khanjra International Foods Ltd Greenbank Business Park, Blakewater Road, Blackburn, Lancs, BB1 3HU 01254 676793

T & T Embroidery Solutions Ltd 98 Morley Drive, Ely Cambridgeshire 07783 628397

Parfetts (Head Office) Didsbury Road, Stockport, SK4 2JP 0161 429 0429

Simon Jersey Altham Accrington Lancashire, BB5 5YE 0370 4609 047

Harry Ramsden’s 119 Hertford Road, London, EN3 5JF 0203 659 4745 13 University Road Leicester, LE1 7RA 0116 255 3400 4 Greenwood Mount, Leeds, LS6 4LQ 0113 230 7044

Pro Web Design

Shinebright Creative

National Federation of Fish Friers

Gallones Ice Cream Parlours


Training & Consultancy

Franchise Opportunities

Best Workwear FRS Countrywear Limited Unit 1 Building 6 Stanmore Ind. Est. Bridgnorth Shropshire, WV15 5HP 08454 65 66 65


Banger Bros

Chicken Cottage

Chop & Wok


Chozen Noodle

Utility Helpline 107 Berrows Business Centre, Bath Street, Hereford, HR1 2HE

T: 01432 378690

Waffle Delight

You could be telling readers about your business or service on this page Call Athol now to book a space on

07725 434173 Standard and Premium Box listings available

Doner Kebab German Doner Kebab

Empire Dogs



Flamin’ Chicken



Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional



Fastfood Professional • August and September 2020

August and September 2020 • Fastfood Professional


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