FastFood Professional April and May 2022

Page 1

ISSN 2514-989X

(Formerly Fish & Chips & Fast Food Magazine) The Nations Favourite Takeaway Magazine, Now in our 32nd Year

Chicken you can trust 1

Hygenix Protection

Holding the Cold

Fastfood Professional • April and May 2022

Cream of the Ice Creams


In support of Ukrainians

Women in Fish &1 Chips

April and May 2022 • Fastfood Professional


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Support for Ukraine


riting this seems a bit irrelevant when I

consider the devastation and suffering that the people of Ukraine are being subjected to at the moment. Fast Food Professional has supported the aid for Ukraine through the plea for food from suppliers across the industry to help people who have had to flee from Ukraine which was issued by Dean Atwell, Chief Executive, Oakland International Ltd. Encouraged by the Sausage Man, we sent out an eBlast to our digital database asking suppliers to support the plan to fill and take 50 trucks to the Polish Ukraine border – see the update on this on Page 49. With the price and wage rises that are happening at the moment, it is so important to be as efficient as you can and to make sure that your equipment is performing correctly. This could be filtering you oil regularly to prolong its life, peeling spuds just right so that you maximise the yield and making sure that you are checking the temperatures of your equipment to make sure that you are not wasting gas or electricity. One of the key topics on social media is meal prices, particularly for fish and chips. It has always been seen as a cheap meal which was an historical feature of the product. However, if it is done well a prime fillet of cod or haddock in a tasty batter, served with an ample portion of well-fried chips and a side is well worth around £10 of anybody’s money. Just make sure it is GOOD. If you are thinking of buying new equipment, there are some great deals around for leasing and this can make the best use of your available money.

Commercial Catering, Electrical & Refrigeration Engineers

Keeping you open for business

With an average first-time fix rate of 92% our catering experts can assist with commercial equipment sales, installation, servicing, repair, consultancy, project management - and ensure Health and Safety compliance.


Annual Subscription UK: FREE Overseas: £37 Fast Food Professional is published six times a year (February & March), (April & May), (June & July), August & September), (October & November) and (December & January). Newco Media Ltd 26A Osborne Heights, East Cowes, Isle of Wight. PO32 6FE Many of the views expressed in this publication are those of individual contributors and do not necessarily represent the views of the publisher. 3

Fastfood Professional • April and May 2022

Electrical services, compliance and PAT testing

Complete commercial kitchen design and full install

24 hour breakdown cover plus maintenance contracts

Learn more about how we can help 01225 791848 | April and May 2022 • Fastfood Professional




On the Cover Tender goujons portioned from 100% chicken breast fillet, coated in crunchy, gluten-free Southern-fried flavour breadcrumbs. Suitable for Coeliacs.


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Fastfood Professional • April and May 2022

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Russian invasion of Ukraine: Implications for the UK Seafood Supply Chain Grab & Go Opportunities? Seafish News Update Heinz & Fridays join forces to plate up plant-based burgerz full of beanz Henry Jones solutions… The Original and the Best Intelligence meets functionality in latest Valentine launch Central Foods makes it easy to comply with new calorie labelling requirements Wexiödisk reveal a triple figure tree planting donation post HRC SPEED-Xä – combining speed and quality without compromise Adande new ‘B’ energy class rating grab-and-go open-display cabinet The possibilities are endless with the latest Fri-Jado Auto-clean rotisserie range Antunes countertop range of appliances satisfy on-the-move consumers Jestic partners with Creative Retail Display for central London showroom HyGenikx helps protect Kauai staff, despite serving 200,000 customers KTC Launches Super Southern Fry Merrychef Unveils game changing conneX® Everything you love about Meadow Vale but Vegan Aviko shines a light on dark kitchens with upcoming webinar! April and May 2022 • Fastfood Professional







April and May 2022

34 35 36 38 39 40 41 42 44 45 46 47 48 49 50 51 51 5

Jestic Foodservice Solutions launch a sleek new website plus 23 brand micro-sites The Dukes of Chippingdom – delivering joy to doorsteps across the land!

In Every Issue

Panasonic forges new partnerships to offer ‘best in class’ customer service The more you delay, the more you pay! Discover what Carpigiani can do for you Discovery Days launched in February Northumberland ice cream van voted Best in the UK

Money Matters

The Ice Cream and Artisan Food Show 2022 in Harrogate last month was a resounding success English Cheesecake Company unveil new website New Forest Ice Cream’s ‘Malt ‘n’ Choc’ springs onto menus this Easter!

Our financial section can be found near the back of the issue starting on page 46 in this issue

Pidy’s innovative sponge sheets to take operators by storm New study reveals the five biggest challenges faced by UK Quick Service Restaurants JJ Positions itself as a‘Refugee Friendly Workplace’ Uber Eats, Deliveroo and Just Eat double commission revenue from UK restaurants In support of Ukrainians FEA warns of continuing price increases and equipment delays

The Trade Directory Starting on page 52 in this issue

Women in Fish and Chips BringsShops Together at a Crucial Time International fast food restaurants and operations in Russia

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Sustainability Matters Business Matters Origin Matters Almost 9 in 10 UK diners understand the importance of sustainable seafood… …but only a quarter know what to look for in a fish and chip shop Do you know how to communicate this to your customers? Friers believe sustainably sourced fish is important, but communicating the value of this to customers is a challenge


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Learn the rest from the best Discover the ‘Fish & Tips’ video series made with friers, for friers Communicate your sustainability credentials to show the value in every portion Understand how to make your operations as sustainable as possible, to ensure your business is future fit Find out more on the Seafood From Norway UK YouTube Channel

Follow us on


Fastfood Professional • April and May 2022

Visit us

Proud sponsor of

April and May 2022 • Fastfood Professional


news Russian invasion of Ukraine: Implications for the UK Seafood Supply Chain


n overview of the potential implications

Russian investment in at-sea and on-shore processing

of global food-related trade disruption

capability so we expect this trade to decline in future

on the UK seafood supply chain

years. However the trade link between Russia and China

following events in Ukraine.

is still important.

The recent events playing out in

The UK is heavily reliant on imported whitefish. In 2020

Ukraine over the last few weeks are unimaginable and

the UK imported 432,000 tonnes with a value of almost

the impacts that this will have on us all are significant.

£800m. This compares to domestic landings of cod and

It can seem odd to be discussing the ‘price of fish’ at a

haddock of 47,200 tonnes in 2020.

time like this, but seafood is one of the most heavily traded commodities and the horrific events taking place in Ukraine will impact on businesses and consumers in the UK, Europe and beyond. We’re keeping a watching brief on how this might impact on the UK seafood supply chain. This article gives an overview of: • global whitefish supply and Russia’s contribution to that supply • the UK’s reliance on Russian raw material • implications from possible trade sanctions and inevitable trade disruption We will be updating information here as the situation develops. Please check back for updates. If you would like further information or if your business is seeing impacts and you would like to share intel with us, please contact

Imports from Russia to the UK The UK is not self-sufficient when it comes to domestic landings of whitefish. In order to meet consumer demand, whether in fish fingers or in fish and chips, we need to rely on imports. Russia has been an important source of these imports for almost 30 years. Direct imports from Russia accounted for 48,000 tonnes in 2020 but a considerable proportion of Chinese whitefish imports into the UK (which totalled 143,000 tonnes in 2020) will also be of Russian origin. It is also likely that some Norwegian, Polish and German imports into the UK will include Russian product. An exact figure is difficult to calculate but we estimate that it will be more than 30%. However some businesses and some parts of the supply chain will be more affected. The challenge is that there is not an obvious or quick substitute for this product if it is no longer available to UK

Seafood Trade and Production

businesses, and nor is there an option to simply increase

Global whitefish production

supply. Whitefish is a highly competitive global commodity

Global estimates of whitefish production for 2022 is

and most supply is already under contract. Where product

approximately 7 million tonnes, with Alaskan pollock

is available, the UK will be competing on a global market so

accounting for almost 50% of this.

it will not be easy to find a substitute to Russian whitefish.

Russia accounts for over 40% of global whitefish

Any changes to the available supply will impact production;

production, although it’s likely to be nearer 45% following

the products we expect to find in the supermarket freezer

the reduction in the US pollock Total Allowable Catch (TAC).

cabinet will either no longer be available or they will

It is the primary producer of Alaskan pollack (almost 60%

see significant price increases. Estimates are that raw

share following the US TAC reduction) and produces over

material prices will increase at least by 20-30% as a result

30% of the global Atlantic cod supply and 25% of haddock.

of current events. Margins are already tight across the

Russian product has traditionally been exported to China

processing sector and many businesses (especially smaller

for processing. In recent years, there has been significant 8

Fastfood Professional • April and May 2022

businesses) will not be able to absorb these costs. April and May 2022 • Fastfood Professional


The global whitefish supply chain has also been under significant pressure in recent years due to Covid (global impact) and EU Exit (UK impact). Recently there have been constraints on production in parts of China as some of the seafood processing hubs (Zhuanghe, Dalian) were put into lockdown in December and are only now reopening. This has constrained the volume of processed seafood available and ongoing logistic issues in the shipping and freight sector are further delaying supplies reaching the UK. It’s Not Just Fish Exports And it’s not just whitefish imports that are affected. Russia and Ukraine combined produce a quarter of the global wheat supplies, any disruption to this supply will affect the production of the batter and the breadcrumbs used by fish and chip shops, and frozen fish products sold in supermarkets and restaurants. Ukraine is also the main global producer of sunflower oil and while there are other vegetable oils available (rapeseed etc.) disruptions to market supply, price increases and production challenges will be inevitable as businesses seek to access and use alternative products. This will impact everything from fish

Grab & Go Opportunities According to Bartlett Mitchell, demand for quick and convenient lunches prior to the Pandemic was in growth, with grab and go sales estimated to be worth £20bn in 2018 and making up 70% of all lunchtime choices. And, a business that finds street food pitches, is in agreement - according to them, the UK food-to-go market is worth £20bn annually and street food alone contributes £2bn.*

fingers to fish and chips to tinned mackerel and tuna.

or any food outlet, a grab & go menu offers the opportunity to sell dishes to take-away where

Exports to Russia and Ukraine from the UK

seating may be limited, or time may be constrained

There has been limited export trade to Russia following the trade ban in 2014. However, there is a sizeable pelagic trade with the Ukraine. In 2020 the UK exported £25m worth of pelagic product. There are also some exports of salmon. This product will now need to find alternative markets.

for the consumer, but operators shouldn’t be concerned about the need to invest in multiple items of equipment in order to provide a wide range of hot items. The Panasonic NE-SCV2 speed convection oven can replace the need for several items of light equipment as it will grill, toast, bake, re-heat, cook, brown, fry, poach, etc., and doesn’t

Sanctions, trade disruption and price rises

need extraction, therefore can be located anywhere, in the

While no formal sanctions or trade measures against

smallest of establishment, so toasted sandwiches, baked

seafood have been put in place, the current global

potatoes, pastry goods, even chips, can be offered.

situation is expected to result in significant disruption

Jared Greenhalgh, Business Development Manager,

to UK seafood processing; rising fuel prices, delays to

Panasonic UK; “We’ve seen some imaginative uses for our

supplies, competition for product. This inevitably will

microwaves such as making lemons more squeezable and

result in cost increases and are expected to translate

even disinfecting chopping boards, but when it comes to

into higher food prices for consumers. It is impossible to

grab & go, microwaves will re-heat quickly from fresh or

predict how much prices will rise by, but they could be as

frozen, save on energy costs and can result in less waste.

high as 20-30%.

When used for reheating, wet foods such as lasagne or

UK seafood businesses understand how difficult this will

chilli do best, and you can even cook items from scratch

be, particularly for low-income families who are already

such as sponge puddings and brownies as they only take

struggling, so there is a great deal of work happening by


businesses to find ways to minimise the impact this will have on consumers. We’re working with the seafood industry to support

* To find out more about the range of Panasonic

them with any changes they may want to make to their

microwave ovens, call 01344 862444

supply chains in light of this situation.

or go to


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


News Update



einz and Fridays have joined forces to put Heinz Original

Beanz Burgerz on kids’ menus

Our Board, in collaboration

in restaurants UK-wide, moving

with the four UK

the plant-based protein-filled

Government administrations,

burgers from retail to out of home restaurant for the first

recently carried out a review


into the future of Seafish.

Young consumers can now enjoy the tasty goodness of Heinz Original Beanz

The review was informed by

Burgerz in 85 Fridays restaurants UK-wide.

consultation with the seafood industry


Now top of the ‘Major League’ on the Fridays kids’ menu; Heinz Original Beanz Burgerz are served in a vegan bun with lettuce, tomato, vegan mayo and vegan cheese. Fridays diners can also enjoy Heinz Beanz as sides or alongside veggie

e are pleased to say the

sausages in the new Heinz Beanz pot.

Strategic Review has given us a

As plant-based continues to boom, almost a quarter (24%) of Brits are now

strong steer and mandate going

following a flexitarian or meat-free diet1. Passionate about doing their bit to

forward and a renewed sense that industry

save the planet, 60% of children are now vegan, vegetarian, or would like to

need our support now more than ever.

follow a more plant-based diet.2

There were three clear outcomes from the

One of the UK’s best-known plant-based brands, Heinz has been powering


plant-positive consumers for years. Heinz Beanz Burgerz play a key role in

There is an overwhelming need for

the Heinz Beanz Liberation strategy, which is bringing a raft of new Beanz

Seafish to exist. We will keep supporting

launches to market.

the seafood industry in the UK to thrive.

Currently available on supermarket shelves in Ocado and Tesco, Heinz Beanz

We have a clear steer on the highest

Burgerz are packed with the goodness of beans, mushrooms, and tomatoes -

priorities for industry right now. Industry

a tasty go-to for breakfast, lunch, or dinner for the whole family.

also told us we are currently spread too

Chloé Schiltz, Brand Manager, UK Foodservice at Kraft Heinz said: “Kids

thin. We will focus our efforts and direct

across the UK are increasingly passionate about doing their bit for the

our resources towards those priorities.

environment. Parents understand that helping their child to choose plant-

Industry acknowledged the levy system is

based meal options, both at home and when dining out, is one of the best

outdated. We will work with the Government

ways they can support their child’s passion for the planet and ensure they

to reform the levy and there will be further

are filling their tummies with nutritious, delicious food. Loved by consumers,

consultation with industry.

Heinz’s naturally plant-based dishes have been a favourite of meat-eaters,

Recommendations and next steps

vegans and everything in-between for years. “Booming in retail, our Heinz Beanz Burgerz are a winner for restaurants

We are starting to implement a set of

looking to give any menu a plant-based boost. We’re excited to be working

recommendations made by the Seafish

with Fridays to premier them in the Out Of Home channel across the UK.”

Board. This will be a priority for us over

Keith Shearer, Group Head Chef at Fridays added: “Kids are taking charge;

the next 12 months and will support the

consuming more plant-based meals and snacks when they eat out at our

development of our 5 year Corporate Plan

restaurants. We’ve created a tasty selection of vegan kids’ dishes, designed

from April 2023.

to satisfy even the fussiest eaters and are delighted to add the much-loved

More information on the recommendations

flavours of Heinz to the menu. Our new vegan Heinz Beanz Burgerz are sure

is available from our website.

to become a firm favourite!”


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


The Class of ’22 The Class of ’22 number around 10,500 Fish and Chip shops in the UK. The last few years have proved difficult with increasing competition, Covid restrictions and inflation in energy and food prices. Nevertheless, many in the industry have proved resilient with new initiatives to increase access and distribution. Fish and Chips still remain the Nation’s favourite meal and exceptionally good value. Frymax remains the brand leading cooking oil in the UK, a title it has now held for over 65 years. Why ? Because we have been producing the same product without additions and modifications for all this time resulting in the same delicious results. Frymax is pure white premium palm which is additive free, contains no hydrogenated oil and less than one percent trans fats. As befits the brand leader, Frymax has recognised the need for economic fairness and is sourced from approved, certified production units and is 100% sustainable and traceable.


Frymax – In a Class of its Own For information, advice, or customer support material please contact ADM Trading (UK) Limited. e-mail: 11

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


The Original and the Best


nce upon a time…

Henry Jones famously invented his Bristol-born self-raising flour in 1845. Receiving an American

patent for his unique process only a few years later instigated the Age of Dry Mixes, the birth of packaged, pre-mixed, justadd-water breads, cakes, pancakes and more. Renowned for being the original batter mix, over 70 years ago Henry Jones fine-tuned and patented his flour formula to become synonymous with the finest batter solutions to serve the British Fish & Chip community. The Henry Jones portfolio combines his traditional craftmanship with quality mixtures that operators know and love. Henry Jones batter mix special recipe delivers the

portfolio of high-quality, authentic products that guarantee total reliability.

Henry Jones solutions… Henry Jones believe that quality should never be compromised no matter what the circumstance. With no soy or artificial colourings, the range provides a less puffy, more textured batter with a softer bite, perfect for any Fish & Chip shop. Henry Jones offers a variety of colour choices to meet all Fish & Chip owners and consumers preferences. With a proud tradition of excellence, the Henry Jones portfolio consists of. Henry Jones Gold Batter Mix

unique rippled, spike texture and colour depth your

Henry Jones Normal Batter Mix

customers’ eyes will be drawn to, without any compromise.

Henry Jones Light Batter Mix

Suitable for use with fish, sausages, onion rings chicken,

Henry Jones Thistle Batter Mix

burgers and other fresh foods.

Henry Jones Irish Batter Mix

Unrivalled excellence… Steeped in heritage, Henry Jones relies on a tried and tested special recipe, a closely guarded secret for over 70 years. With its unique texture, quality and colour, Henry Jones’ batter hugs the product more, holding a tighter level of coating. Unrivalled, you can rely on Henry Jones products no matter the application or challenge… meaning your dishes will consistently deliver and delight. Trusted in Fish & Chip shops, Henry Jones offers a


Fastfood Professional • April and May 2022

Karen Heavey, Brand Manager at Kerry Foodservice comments; “The Henry Jones Batter Mix range has been a staple product for fish and chip shop owners for over 70 years. With traditional values at its core, this batter provides taste, quality and authenticity that customers crave. Henry Jones gives operators a chance to offer the nation’s favourite takeaway in the most traditional way.” For more information visit pages/henry-jones

April and May 2022 • Fastfood Professional


Like no Like no Batter Batter you’ve you’ve seen seen before... before...






Henry Jones Batter Mix is the original and the best... delivering unique spiked and rippled batter since 1945



Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


labour-saving is enhanced thanks to a dedicated cleaning programme and convenient front-mounted drain valve with security lock. Well thought through details including a dedicated space to store the lid inside the door and angled heating elements to aid cleaning further enhance the user-friendliness of the range. The Valentine Computer Fryer range starts from a 9-10 litre single tank design with a capacity of 20-26kg/h, through to the largest 25-28 litre EVO 600 model with an impressive capacity of 57-68kg/h. A choice of single or double vat, built-in or freestanding models and the option of pumped filtration, capable of extending oil life by as much as 40% are available throughout the range. “The models in the new Computer Fryer range represent the pinnacle of the Valentine EVO series. Bringing together

Intelligence meets functionality in latest Valentine launch

more than 60 years of research and development, the

Leading Swiss fryer manufacturer, Valentine, has expanded its portfolio of award-winning commercial frying equipment with the launch of a remodelled smart Computer Fryer range.

common menu items, allowing the operator to simply load


portfolio delivers the consistency and quality operators have come to expect from our equipment, with the added precision of intelligence from the latest frying technology. Ideal for multi-site operations and busy kitchens, the fryers can be pre-programmed with a restaurant’s most the basket, press the corresponding menu button and let the fryer do the rest. Not only does this help to significantly reduce food wastage but it can also enhance speed of service and ultimately customer satisfaction.” Steve Elliott, Sales Director at Valentine & CuisinEquip

eveloped with precision frying in mind, the range

Available in both single and three-phase options, the

of built-in and freestanding fryers feature the

Valentine Computer Fryers are designed to suit the

very latest in intelligent technology, designed

bespoke needs of the individual kitchen. As with existing

to constantly check and adjust the cooking conditions.

models in the EVO series, the Computer Fryers come with

Monitoring oil temperature, the computer fryer uses

a comprehensive three-year parts and labour warranty

an exact +1/-1°c tolerance, analysing the data and

(twenty years on the pan material) as standard.

automatically adjusting the cook times to achieve the

For more information, please visit www.valentinefryers. com or call +44 (0) 118 957 1344.

perfect results every time. Four pre-programmed menu buttons per vat, each with a password protected description, time and temperature display, deliver exacting consistency, particularly useful for group and chain sites. An audible alarm indicates when a cook cycle is complete, while an optional automatic basket lift raises cooked foods out of the oil, immediately starting the drain process and preventing overcooking. Building on the enviable reputation that Valentine equipment has, the Computer Fryers combine meticulous Swiss






ergonomic design and innovative technology. Easy to use, the fryers include energy saving features such as a standby mode, small cool zone, and fully insulated pans, while 14

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Central Foods makes it easy to comply with new calorie labelling requirements Central Foods is highlighting the company’s practice of providing full nutritional information on all products as new calorie labelling requirements come into force


rom April 6th 2022, all businesses in the out-of-

distributors in the UK, supplying a range of products to the

home sector, including fast food and takeaway

food service sector. Its brands include Golden Valley Foods

outlets, with more than 250 employees will need

poultry products and the KaterVeg! vegan and vegetarian

to display calorie information for non pre-packed


food and drink. They are required to display accurate calorie information to customers at ‘the point of choice’ including on menus, websites and food ordering apps. Central Foods, one of the UK’s leading frozen food distributors, provides full nutritional information for every product, including calorie information, on outer case labels and on product specifications. This ensures that caterers can quickly, easily and reliably fulfil their legal obligation for this new legislation.

The company was founded more than 25 years ago and is proud to be a catering partner for takeaways and fast food operators across the UK. “We work hard to source and offer high quality products that we know will meet the latest consumer trends,” added Gordon Lauder. Northamptonshire-based Central Foods currently sells to more than 240 independent wholesalers, as well as larger national and regional wholesalers Visit the Government website

“We are committed to customer service and hope that


our practice of providing full nutritional information on


every product will make life easier for our customers as

implementation-guidance for more details about the

this change comes into effect,” said Gordon Lauder, MD of

legislation, which applies to England.

Central Foods. Central Foods is one of the leading frozen food 16

Fastfood Professional • April and May 2022

For more details about Central Foods and its range for fast food operators, visit April and May 2022 • Fastfood Professional


rlton Catering a C

Sales, Service and Repair

E q uip m e nt

Lease purchase available tailored to your needs

Visit our website for online Carlton spares and special offers Catering Equipment XL Fish Fridge Hygienic • Reliable • No Maintenance • CFC Free Carlton Catering ALL Fish Cabinets Equipment are constructed entirely from 304 specification stainless steel, including the drawers. Carlton

Carlton Catering Equipment

Carlton Catering Equipment

Catering Equipment

Black and white versions

Bold MX1 Batter Mixer

R1 Chipper

The Bold MX1 Stainless Steel Batter Mixer Machine is simple to use, just switch on and add ingredients.

Stainless steel construction and unique design of cutting action ensures maximum yield - more chips, less bits producing a quality chip.


FREE DELIVERY UK MAINLAND Fastfood Professional • April and May 2022

B56 Full Bag Peeler

Aries Filter

Bold Peelers are leaders in the fish frying and catering industry, combining ease of operation and reliability.

The Aries Oil and Fat Filter unit reduces the quantity of contaminants found in hot cooking oil so prolonging oil and fat life giving a consistent quality to fried foods.


01709 540004

April and May 2022 • Fastfood Professional


Wexiödisk reveal a triple figure tree planting donation post HRC As part of their 50th business anniversary, Swedish warewashing manufacturer Wexiödisk recently pledged to plant 1 tree per stand visitor at Hotel, Restaurant & Catering (HRC) 2022 in addition to their pledge to donate 50 trees each month in 2022… Now that the visitor numbers and donation cards have been counted, Wexiödisk are delighted to reveal that 187 visitors joined them on stand this year : a fantastic number which the brand have rounded up to a donation of 200 trees as David Glover, Country Manager for Wexiödisk UK & Ireland, elates


o have such a great number of stand visitors means more this year than ever before due to

sustainability has, and always will be a part of our company DNA.”

our donation pledge; in fact, the stand visitors

Originating from Sweden, Wexiödisk’s company ethos is

themselves were delighted to learn that by visiting our

intrinsically linked to the wider environment and this filters

stand, they were in turn donating a tree as symbolised by

down through everything they do. Driven by a mission to

the donation box on stand.”

change long-engrained perceptions that warewashers

These trees will be planted via One Tree Planted* whose

are vast consumers of energy and water, Wexiödisk has

projects span the globe and are done in partnership with

proudly taken a leading role in changing this assumption

local communities who need reforestation the most.

by developing highly efficient, sustainable commercial

Cassandra Vitiello, Customer Service Manager at One Tree Planted was delighted when Wexiödisk got in touch to arrange this donation, saying: “One Tree Planted appreciates Wexiodisk’s contribution towards our reforestation efforts. Our work is only possible thanks to the generosity of our donors.” 18

Fastfood Professional • April and May 2022

warewashing solutions for the benefit of operators, and of course, nature itself. To find out more about Wexiödisk and their company history please visit If you’re interested in becoming a dealer for Wexiödisk, please contact david.glover@wexiö April and May 2022 • Fastfood Professional










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cFREE POST AND PACKAGING IN THE UK Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


SPEED-Xä – combining Speed and quality without compromise Taking innovation in foodservice equipment to an entirely new level, the new Unox


SPEED-Xä is the world’s first self-washing combi speed oven

ringing together ground-breaking technology

Individual operator profiles enable the oven to memorise

and state-of-the-art manufacturing capability,

cooking programmes and even customise each chef’s home

SPEED-Xä delivers the optimum combination of

page with tailor-made widgets and picture led icons to suit

quality and speed to achieve almost unimaginable

their style, syncing directly from the app. This enables an

performance and exacting results without compromise.

operator to log onto any SPEED-X oven, anywhere in the

Offering a complete new digital experience, including

world and instantly have access to their recipes and menu

premium remote support through the smart Digital.IDä


control panel, and fitted with an intelligent integrated wash system, the SPEED-Xä is simple and easy to operate.

The most ground-breaking element to the Digital.IDä platform is the optional remote digital training. With the

A capacity of 10GN 2/3 trays with a 35mm pitch or 5

purchase of any Digital.IDä oven, operators receive a free

GN 2/3 trays with a 70mm pitch in combi mode and a

premium base training pack, giving them all the information

dedicated SPEED.Plate tray which performs up to four

needed to get the most from their oven.

accelerated cooking processes simultaneously in speed

“SPEED-Xä is set to be one of the most revolutionary

mode delivers flexibility for busy footfall sites. Advanced

catering equipment product launches of the year. For the

technology developed by Unox helps to accomplish cooking

first time ever, operators no longer need to choose between

with the speed of air, the finesse of steam and the power

the functionality of a combi oven and the speed of a rapid

of microwaves, in one single appliance for the first time –

cook oven. Packed with intuitive, smart technology and fully

something Unox term HYPER.Speed.

connected via the cloud, SPEED-X is set to transform the

Operators no longer need to worry about endless hours

way a professional kitchen operates. Built in automatic wash

spent cleaning thanks to the first automatic washing

systems and easy to use digital controls maintain efficiency,

technology in a speed oven. Featuring a ROTAR.Klean

while the unique design eliminates the need for multiple

automatic washing system integrated with a 1L capacity

appliances, freeing up valuable kitchen or front-of-house

DET&Rinseä tank and RO.Care water filtering system,

space in modern foodservice and retail establishments.”

SPEED-Xä guarantees up to 2000L of filtered water. That’s

Scott Duncan, Managing Director at Unox UK

not all, smart sensors within the oven are able to accurately

At a premium subscription, Unox has also launched

detect the level of cleaning required, avoiding wasted

Digital Cooking Concierge, a service that allows Unox’s

energy and time in the process!

Corporate Chef team to give personalised advice and menu

Pushing boundaries of manufacturing and technology,

development support directly through the screen on SPEED-

SPEED-Xä is bringing future connectivity to modern day

Xä. Using a built-in microphone, operators can contact their

kitchens with Digital.IDä - the most advanced operating

Unox chef, who will then guide them through the process,

system ever installed on an oven. A super-fast, intuitive

even controlling the oven remotely where required. This

interface powered by artificial intelligence enables the

digital capability also allows for remote technical support

operator to quickly control the ovens functions. Accessible

and voice activated control of the oven when in a kitchen.

from any device, wherever and whenever through the

For more information on SPEED-Xä or to find out about

Digital.IDä App, operators can import, export and customise

the wider Unox equipment portfolio, please visit www.unox.

recipes as well as have real-time control over their ovens.

com or call +44 (0)1252 851 522.


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


The first ever self-washing combi speed oven

01252 851 522


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


No Doors Required. Adande raises the standard with new ‘B’ energy class rating grab-and-go open-display cabinet


Adande is pleased to introduce today its new, super energy efficient, open-display cabinet for retailers and food service operators.

dande is pleased to introduce today next

patented air management technology, the new cabinet

generation hold-the-cold refrigeration for

consistently holds the cold air in place, barring it from

hospitality, with its new BORA open-display

falling out. This delivers both a stable temperature and

refrigerated cabinet. The integral cabinet

precisely controlled humidity which keeps food fresher for

brings a new level of energy efficiency to

longer, reducing food waste.

open units of this type with the BORA achieving a B energy

The energy efficiency and advanced design of the unit,

class rating, a rating only seen, until now, on refrigeration

combined with use of a natural refrigerant, R290, means

complete with glass doors. The energy efficiency achieved

the Bora has one of the lowest impacts on the environment

can save operators up to £1000 per year in electricity

of any modern refrigerated cabinet.

alone, per cabinet, compared to other existing open-

In what is yet more good news for operators, the Bora also

display units. The Bora helps any company that sells chilled

holds more produce and has high merchandising capacity

produce reduce their carbon footprint thereby supporting

for its footprint. It has been designed for convenience

sustainability goals.

at every level with the unit fitting comfortably under a

Borne of Adande DNA, the Bora like all Adande

standard door frame, making transport easier. The Bora has

refrigeration, ‘Holds-the-Cold’. Powered by Adande’s Aircell

also been designed to be a low maintenance refrigerator


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


and as such it contains a reversing fan which keeps the condenser clean to maintain operating performance. The cabinet comes in a black or stainless-steel finish (a white finish is also available). Customers may also choose from a wider range of colours, to match a company’s brand colours or product promotion, for example. Global Sales Director, Karl Hodgson: “We are really pleased to be able to launch today the new Bora opendisplay cabinet. The B energy class label rating is a concrete achievement and leads the way for UK retail refrigeration. I thank all of the team at Adande for their work to develop it into the best open-display cabinet on the market. It will undoubtedly save money for customers, in electricity, food waste, and maintenance costs, plus help increase revenue with its large display areas and openaccess for shoppers and buyers. I am thrilled that the HRC show is the first venue we can show it, given its suitability to hotels, and restaurants alike. We are taking orders at the show, so do come and see us on stand 419.” The Bora is available to order from today, and will now replace the Adande Sarma cabinet. The Bora range qualifies for the super deduction tax scheme introduced last year by the UK government. See for details. For more information regarding Adande please go to


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


The possibilities are endless with the latest Fri-Jado Auto-clean rotisserie range There are few appliances that catch the eye of a consumer, grasp the interest of a customer and ultimately drive impulse sales in the way that a fully loaded rotisserie does. Now, thanks to the new easy to use, Auto-clean rotisserie range from Fri-Jado, you can add a touch of theatre to your cooking process.


can be scheduled overnight or during quiet trading hours, saving valuable time. What’s more, safety and efficiency are enhanced. Using a new and improved ProteClean cleaning cartridge, the technology deep cleans both the rotor and the oven cavity, ensuring the unit is spotless and readyto-use. A remarkably low water consumption of less than 25 litres per cycle and a hygienic fat collection system, separating and collecting the fat to prevent blocked drains, supports efficiency and a lower total cost of ownership over the life of the appliance.

hether it’s rack after rack of golden chicken,

In the latest update the range offers a new, simple to

deliciously tender pork loin, whole joints

use smart-touch controller. The intelligent yet intuitive

of beef or roasted root vegetables, a full

touch-screen panel allows for up to 250 menus, ideal

rotisserie is a work of art. Traditionally,

for ensuring consistency across a group or chain estate.

the downside is the time-consuming and labour-intensive

Smart technology also automatically senses and interprets

process, but thanks to the latest innovation from leading

differences in a cook cycle, such as half loads, over loads or

display equipment manufacturer Fri-Jado, this issue is no

even product temperature variations to deliver a consistent


quality and enhanced food safety. Full USB connectivity

Driving convenience for busy operators, the units in the

achieves quick data transfer for new recipes and an optional

Auto-clean rotisserie range include a cleaning cycle that

Wi-Fi connectivity allows a business to monitor usage and


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


control recipe management remotely via a dashboard. “For those sites with a front of house food offering, whether that be an open kitchen or a hot food-to-go retail setup, a beautifully designed rotisserie full of gently rotating food is something to behold. Full of intrigue and interest, rotisseries add a unique and exciting theatre to the cooking process and have been shown to really push impulse sales. The biggest objection has always been the complexity and cleaning demand, however thanks to our new Fri-Jado Auto-clean range, operators can make the most of the benefits, while also saving time and energy too.” Gary Thacker, Sales Director at Fri-Jado UK In addition to a simple to use, intelligent controller and energy efficient cleaning system, the new Autoclean Rotisserie range also features unique new formats including a double-stacked model, capable of cooking up to 80 chickens (40+40) per cycle. Independently controlled, the TDR 8 s + 8 s auto-clean unit allows the operator to cook different products simultaneously, further saving time and money in a busy site. The option of a ventless hood makes the units in the Fri-Jado Auto-clean rotisserie range ideal for sites without dedicated extraction and ventilation. For more information on the Auto-clean Rotisserie range, or to find out about the full range of products and services offered by Fri-Jado, please visit or call +44 (0)189 527 2227.


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


BY Dan Crisp, Jestic Express Regional Sales Manager

Antunes countertop range of appliances satisfy on-the-move consumers

“With demand for takeaway, quick-serve and delivered foods set to rise to new heights in 2022, Jestic Foodservice Solutions recommend fast food operators look to user-led light equipment solutions. In addition, utilising the expertise of the supplier and working with their own development chef, both before and after purchase can provide greater understanding and knowledge of the capabilities of the equipment purchased.


or example, with the countertop XpressChef™

scene with ease, the Vitamix ‘Touch & Go Advance’ proves

3i model, operators simply need to select which

ideal given that this blender features six pre-set control

food item they wish to cook via the 3i’s fully

buttons for the most commonly made drinks including

customisable smart-phone style screen. Minutes

smoothies and shakes. Plus, by pressing the pulse button,

or even seconds later, the dish will be ready to serve having

an operator can quickly refresh a drink that has been pre-

been cooked to perfection through a carefully balanced

made on-site ahead of busy trading times.

combination of convection, impingement and microwaveassisted cooking technologies.

No matter the light equipment model an operator selects, when turning to Jestic Foodservice Solutions, operators

On-the-move breakfast options prove particularly

can guarantee total satisfaction, both from a product and

popular with modern-day consumers, especially with those

service point of view thanks to Jestic’s comprehensive

that are active or busy in the mornings whether this be

service and repair division: Jestic Technical Services.

by taking a morning walk, attending an exercise class or

Combining 40 years of experience in the industry with 50,

rushing during a school run or morning commute. These

highly skilled service engineers, nationwide support 24 hours

types of consumers often look for on-the-move breakfast

a day, 364 days a year and stocking all the most common

options such as egg muffins, breakfast baps and more,

spare parts for our leading brands, fast food operators can be

and when utilising solutions from the Antunes countertop

confident they will receive the highest standard of aftersales

range of appliances such as egg stations and toasters, fast

service from Jestic Foodservice Solutions.”

food operators can satisfy this demand.

For more information on the commercial products

For fast food operators that are also looking to tap into the thriving freshly-made juice, milkshake and smoothie 26

Fastfood Professional • April and May 2022

supplied by Jestic Foodservice Solutions, please visit or call 01892 831960. April and May 2022 • Fastfood Professional


Jestic partners with Creative Retail Display for central London showroom Jestic Foodservice Solutions has partnered with Creative Retail Display and Culimat to launch an innovative showroom, development kitchen and meeting facility in central London. Conveniently located close to the Angel tube station, the showroom includes the latest innovations from XpressChef high speed ovens, Metro Foodservice Solutions, and the advanced combi ovens from MKN to name a few.


ee Cogger, Brand Manager for MKN and XpressChef at Jestic Foodservice Solutions commented:

The central London showroom is open by appointment only, Mon-Fri 9am to 5.30pm and is located at: First Floor,

“We are really excited to be able to offer our

Pride Court, Unit 2, 80-82 White Lion Street, London N1 9PF.

customers such a fantastic facility in the heart

For more information on the products supplied by

of London, in addition to our development kitchens and

Jestic Foodservice Solutions, please visit www.jestic.

meeting rooms in Manchester and Kent. The development or call 01892 831960

kitchen allows customers to trial a wide range of our products in person, then present dishes as they would within their operation, using complementary products from the Creative range. Plus, the state-of-the-art conference centre and meeting spaces make it an ideal place for a catch up with colleagues or a full-blown sales meeting. We’ve seen a lot of demand for the new central London facility so I would advise our customers to get in touch with us to book a slot to avoid disappointment.”


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


HyGenikx helps protect Kauai staff, despite serving 200,000 customers

Since opening its first UK store in 2020 during the Coronavirus pandemic, healthy fast food and casual dining chain, Kauai has served over 200,000 customers at their Edinburgh store...


espite such significant customer footfall, not one of

reassure staff and customers 24/7 at leading operators like

their staff has caught Covid during this time. This

Kauai - and it is essential to the whole economy that we

is not however, purely down to luck but, according

keep the doors of business open. Unfortunately, physically

to their recent Tweet, the investment that they

keeping the doors and windows open is not so great when

made in HyGenikx; the air and surface sanitisation system

it comes to customer comfort and sustainability in the

from Mechline, which has helped to protect staff, despite

colder winter months.

serving 200,000+ customers.

“We opened KAUAI into Edinburgh during pandemic Aug 2020. After serving more than 200,000 customers no one has caught COVID at @KauaiUK. Kauai have 9 Mechline HyGenikx machines that destroy RNA viruses, SARS-CoV-2 the coronavirus that causes COVID-19.”

“Indoor air quality is a primary driver when it comes to the transmission of Coronavirus. As a tried and tested technology, HyGenikx has a huge role to play in controlling infections - in fact, we believe HyGenikx is the most rigorously tested unit of its type on the market. Affordable and easy to install, HyGenikx is a plug and play solution for a challenging world.” The Kauai team installed nine HyGenikx units throughout


the Edinburgh store where James Wilson, Managing

Nick Falco Poduct & Technical Director at Mechline

shelf-life bears witness to the effectiveness of HyGenikx,


as he explains:

“It’s great to hear that HyGenikx is helping to protect and


Fastfood Professional • April and May 2022

Director at Kauai UK believes its absentee record and food

“We have four HyGenikx units front of house, two in the

April and May 2022 • Fastfood Professional


KTC Launches Super Southern Fry

kitchen and one in each toilet, to help protect all areas, staff and customers, and so far, our staff have reported no viral illnesses. Our air is permanently cleansed, and, without question, HyGenikx has helped us maintain a healthy work environment. “We have also noticed that ingredients are lasting longer. Front of house we have a display kitchen where fresh food is made from scratch and people can watch it being made. Our ingredients are certainly keeping for longer than you would expect, and I believe it is down to the fact we have the HyGenikx machine. Mechline products are certainly going into the next Kauai store!” The Kauai endorsement for HyGenikx follows independent laboratory trials conducted by Campden BRI, which confirmed that HyGenikx is effective at removing airborne Coronaviruses, including SARS-

KTC Edibles Ltd, Britain’s largest independent manufacturer and distributor of edible oils, has launched Super Southern Fry – a new, high performance, heavy duty frying oil designed specifically with fast food outlets in mind.


uper Southern Fry is a blend of responsibly sourced, RSPO certified segregated palm oil and palm stearin, and rapeseed oil – specially formulated for chicken shops and high street fast food outlets.

Super Southern Fry offers improved frying performance and

CoV-2 which causes Covid-19 – as the results of the

extended lifespan, especially when cooking deep frying coated

trials proved that HyGenikx removed up to 99.99% of

foods like fried chicken. It’s designed to enable heavy duty fryers,

an airborne Covid-19 surrogate. *

such as independent fast food outlets, to fry for longer between

HyGenikx is a revolutionary wall-mounted air and surface sanitisation system which is proven to quietly and efficiently eradicate bacteria, viruses and microbes

oil changes, cutting oil use, reducing waste and saving money. Gary Lewis, Head of Business Development for Oils and Fats at KTC, said:

on contact — providing 24/7 hygiene and safety

“Super Southern Fry is the perfect solution for busy chicken

protection without the need for human intervention.

shops. It’s a high-performance oil that lasts more than twice

It improves infection control for staff and customers,

as long as standard vegetable frying oil. This cuts down on oil

neutralises all odours and is also proven to reduce

changes and reduces oil use – which directly translates into less

spoilage by extending the shelf-life of perishable

cleaning and reduced waste. The result is significant savings in

food on average by 58%, and up to 150% for certain

terms of time, effort and cost.

produce. The HyGenikx range has models to suit

“In terms of performance, the neutral flavour profile of the

every business from restaurants to bars, hotels, care

blend lets the ingredients speak for themselves, so fryers can

homes and offices - with specialised units available

deliver consistently crispy and delicious food for longer and at a

for food preparation areas, cold rooms, washrooms

competitive price point.”

and refuse areas.

Super Southern Fry is the latest addition to KTC’s growing Super

For more information on the HyGenikx testing

Hi-Fry range of sustainably sourced, long life vegetable frying

at Campden BRI visit:

oils. The range also includes Super Hi-Fry for medium duty frying,


and Super Plus Hi-Fry for heavy duty use – and the company is investing heavily in developing additional products for specialist food service applications, which are planned for launch in 2022. All Super Hi-Fry oils are created with sustainability in mind, and use responsibly sourced ingredients, including RSPO certified, segregated sustainable palm oil. Founded in 1972, KTC Edibles employs more than 275 people across two UK sites in Wednesbury and Liverpool. The company supplies more than 250m litres of cooking oils to customers of all sizes across the UK food industry each year. In 2022, all the palm oil supplied by KTC will be RSPO certified sustainable. Additional information about Super Southern Fry, the Super Hi Fry range and other high performance frying oils from KTC can be found at


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Merrychef Unveils Game Changing conneX


The Next Generation of High Speed Ovens


UILDFORD, UK – Merrychef conneX® is set to

Addressing sector demands for space, speed and ease of

transform the high speed oven sector with a new

use, the game changing connectivity sets conneX® apart

platform that delivers speeds up to 80% faster

from any other equipment. Connectivity has become a

than other cooking methods. The breakthrough

real driver for the industry, and for multi-site operators,

conneX® 12 and conneX® 16 are quite simply the quietest,

uploading menus can now be done at the touch of a button.

fastest and most connected ovens Merrychef has ever

Wi-fi and ethernet connectivity come as standard, as does


a 12-month free subscription to the powerful and market

Colin Lacey, VP and Managing Director of Merrychef is delighted to announce the revolutionary new range,

leading Welbilt KitchenConnect® ecosystem, which allows customers to continuously monitor the performance of

“This range will break new ground in the high speed

their ovens and update menus remotely, among many

oven sector. Merrychef has been delivering market leading

other features. Easy and quick to install, the new range

performance and reliability for over 70 years and with

takes high speed ovens to the next level.”

conneX® it has just taken yet another huge step forward. 30

Fastfood Professional • April and May 2022

Merrychef conneX® models also boast an incredibly April and May 2022 • Fastfood Professional


intuitive operating screen – a 7” HD glossy controller that utilises the language of mobile phones, making this image-based touchscreen the easiest to use, and ensuring training new staff to use conneX® is quick and easy. Ventless, compact and with cool to touch sides, the ovens will slide effortlessly into small spaces and operate quietly, suiting front of house positions. Easy to install, with energy saving efficiencies, standard power units operate off a 13-amp plug, with quick pre-heat and cool down times and reduced energy in standby. Steve Hemsil, Sales Director, UK & Ireland at Welbilt, hails the conneX® range as the ’new talent for your kitchen’, “The new conneX® range is incredibly simple to use. If you can use a mobile phone, you can use these ovens. Their stepby-step images and intuitive software do the hard work for you, which is important for an operator who wants to ensure their business turns out a consistently high quality of food. The other exciting feature is the customisation it offers. Whether you want to change the language, alter schedules, amend screensavers or update the operating sounds, the oven can be changed to suit your operation. Ease of cleaning has also been a big focus with on-oven pictorial instructions and the ability for operators to

Aimia Foods help operators whizz up a menu of vegan beverages In a bid to help operators expand their beverage offering and to tap into the ever-growing vegan demands, Aimia Foods has created a menu of vegan drinks recipes that operators can easily create with the help of Iglooh.


ithin the vegan recipe collection, operators can find step-by-step instructions for creating an array of on-trend, plant-

based beverages such as a Iglooh’s Strawberry Oat

customise the option to create a log of cleaning times and dates,

Smoothie, Double Chocolate Dream Shake and Drink

as well as the initials of who cleaned it.”

Me Chai Iced Latte – drinks which would have once

The new Merrychef conneX® range features two high speed

been a “distant dream” for those following special

ovens, the conneX® 12, available in standard or high-power

diets as Karen Green, Marketing Manager at Aimia

versions and boasting a 12” cavity in a 14” width oven and the

Foods remarks:

conneX® 16 with its revolutionary 16” cavity in an 18” width oven – the smallest footprint to cavity ratio available.

“Not so long ago, drinks such as milkshakes and frappes would have simply been a distant dream for vegan diners. Fortunately, Iglooh - the vegan base mix

For further information on the new Merrychef conneX® range

- is able to turn that dream into a reality for thousands

or any of our high speed ovens, please visit,

across the UK, whilst making it easier than ever

before for caterers to put great tasting options on the menu.” With a fast-growing market of milk alternatives, Iglooh, the dairy-free vanilla base-powder mixes perfectly with any dairy-free milk to provide frappes, smoothies and milkshakes for all to envy. To find your nearest stockist, or for more information on Iglooh, contact Aimia Foods on 01942 4086000 or visit


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Everything you love about Meadow Vale but Vegan You won’t believe it’s not chicken… Introducing Meadow Vale’s Original Vegan Chicken Strips ade from pea protein to deliver a succulent

The secret

and meaty bite, Meadow Vale’s Original Vegan

The aim here is not to influence choice, but to offer an

Chick’n Strip give you a meat-free alternative

alternative runs parallel with our chicken for high quality

to add to your menu.

taste, texture and appeal. We figured out what makes

We created the Vegan Chick’n Strip to meet the current surge in demand for high quality meat and dairy

Meadow Vale chicken so delicious, and recreated it using pea protein.

alternatives in the foodservice industry. A whopping

High in protein and a great source of Iron, pea protein

92% of plant-based meals consumed in the UK were

is a great fit for any diet, as it is naturally vegan and

eaten by non-vegans last year, so we made sure that no

hypoallergenic. Like many of our tender chicken strips, the

matter of dietary requirements, your customers won’t be

protein is hand cut then coated in our signature Meadow


Vale batter, making it extremely difficult to separate the meat-free from the meat. Trust us, we’ve tried!

Why strips? Why now? Simple, versatility. Chicken strips have proven to be best

Meat free and stress free!

sellers for fast food chicken products in the last year. A strip

If you’re looking for convenience, you’re in the right place.

can be used across a menu from a juicy chicken burger to

The Chick’n Strips will help the caterer save time, waste

a tasty Thai fusion dish, meaning the need to buy varying

and money by offering quick cook times in a variety of

vegan products is eliminated and costs are kept low.

methods, straight from the freezer. The quality is all in

It has taken our Product Development team sometime to

the strip, simply heat and serve! What’s more, the product

create a Vegan product that meets the demanding quality

performs great when hot held; the coating will stay

standards of Meadow Vale Foods, but it has definitely

crunchy for longer while the core stays succulent for up to

been worth the wait. Nigel O’Donnell, Meadow Vale Foods’

two hours… perfect for takeaway and delivery.

Managing Director added ‘Feedback from our wholesalers and end-users has been fantastic. Our product analysis

You can find more about the product and how you

and customer testing has shown the quality of the Original

can try on your menu by visiting our website www.

Vegan Chick’n Strip is unrivalled’,


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Aviko Shines a Light on Dark Kitchens with Upcoming Webinar! Aviko Foodservice is inviting restaurateurs to join their free webinar which will explore how Dark Kitchens could lead to successful growth opportunities


n Tuesday 5th April 2022, Aviko’s Senior Food

evolve and explore new ways of working and Dark Kitchens

Consultant, Paul Halliwell will be joined by leading

have proven to be really successful. This is an exciting new

industry expert Matteo Frigeri of Seeds Consulting

business model that we want to explore further and share

for an insightful deep dive into Dark Kitchens. The

with people in the industry. We’re delighted that Matteo

webinar will explore how this emerging business model

will be joining us for the webinar, sharing his depth of

can assist restaurants looking to expand, unearthing key

insight and knowledge – it’s going to be a very valuable

considerations and the importance of effective menu

session for any operator looking to expand.”


Matteo has over 15 years’ experience in restaurant and

Businesses keen to invest their time into learning about

food retail and helps established and emerging restaurant

the opportunities that Dark Kitchens could provide can

groups to expand. He is also the founder and director of

sign up for the free webinar by going to https://www.aviko.

Seeds Consulting, a company which specialises in food


The session will last 30 minutes with a 15-minute Q&A with Paul and Matteo to follow.

Aviko has been the foodservice’s dedicated potato partner for over fifty years bringing quality and smart

With a wealth of experience in food franchising and

solutions to menus all over the world. The webinar is part of

turning ideas into international restaurant concepts,

the company’s ongoing commitment to helping operators

Matteo Frigeri will be lifting the lid on the steps to take

bounce back after lockdown. With a range of chilled and

when starting the dark kitchen venture, analysis and

frozen potato specialities made by chefs, for chefs, Aviko’s

projected returns and how to guide your menu with

extensive range includes Hash Browns, Premium Fries,

delivery-friendly options. He’ll also use this time to share

Mash, Appetisers and much, much more.

the story of a successful Dark Kitchen business owner. Speaking about the upcoming webinar; Paul Halliwell, Senior Food Consultant, UK & Ireland, Aviko said;

For more information on Aviko’s extensive range visit

“The events of the past few years have forced operators to 33

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Jestic Foodservice Solutions launch a sleek new website plus 23 brand micro-sites Designed to show-case their ever-growing portfolio of leading catering equipment brands, the newly launched website will act as a hub for all things Jestic, allowing customers and dealers to find useful product, company and service information, as well as company news and case studies, in just a few clicks.


ithin the new Jestic website, site visitors

can find a plethora of company, brand and product

will also find a library of dedicated brand

information via one easy-to-navigate website linking to

microsites, all of which provide thorough

various microsites.”

information about all 23 of Jestic’s portfolio of leading

For find out more about Jestic Foodservice Solution’s

catering equipment brands, including Henny Penny,

new website and collection of brand microsites, please

Mibrasa and Sveba Dhalen.


Steve Morris, Sales Director for Jestic Foodservice Solutions, is delighted to see the new website and microsites go live: “We are thrilled to see the new Jestic website and brand microsites go live having planned each element very carefully. As a supplier, it was just as important to us that each brand within our portfolio had its own space to shine, as it was to provide site visitors with a clear understanding as to who Jestic Foodservice Solutions is, what we stand for, and what services we offer. By creating brand-specific micro-sites, which are each linked from our main website under the ‘Brands’ tab, we have been able to achieve this: Now site visitors 34

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


The Dukes of Chippingdom – delivering joy to doorsteps across the land! The pandemic brought about many changes – one of them is the meteoric rise in delivered and takeaway food sales. According to the Lumina Intelligence Foodservice Delivery Market Report 2021, ‘during coronavirus lockdown periods, foodservice delivery’s share of total eating out occasions peaked at 32%’.


nother notable shift is in the importance to

non-coated) and fluffy on the inside.

consumers of locally sourced food; ‘buying

The Dukes of Chippingdom are made with 100%

British food is predicted to become more of

British potatoes, great tasting and proudly sourced and

a priority for shoppers’. [2021 Food & Drink

produced right here in the UK – so operators can big up

Report, Waitrose]

their Britishness on menus. Natively-grown food is in huge

“Provenance has become even more important since the covid crisis – people want to know where their food

demand by climate-conscious consumers who are happy to pay more for locally sourced products.

is coming from and supporting British growers has never

For some inspirational dishes of difference that travel

been so strong. We’re expecting this will continue,” says

well, try adding some of Lamb Weston’s exciting recipes

Peter Evans, Lamb Weston’s UK Marketing Manager.

made with The Dukes of Chippingdom, such as Twerky Jerky

So what better way to bring feelgood British-sourced

Dukes & Cheese, Chips n’ Hummus, or Pie & Fry; traditional

joy to customers’ doorsteps than with great British chips?

cottage pie topped with Dukes and smoked Cheddar cheese

Bring on The Dukes of Chippingdom!

– they’re all great delivery-stable dishes to go!

This exciting multiple award-winning product from

The Dukes of Chippingdom are available in skin-off and

innovative global leader Lamb Weston is THE proper chip,

skin-on varieties, their superior quality is endorsed by the

adding instantly recognisable quality to any fast food

Craft Guild of Chefs, with an above average rating. They

outlet’s delivered food menu.

are Red Tractor certified and gluten-free too!

Super tasty, irregularly thick-cut to appear homemade, feathered






beautifully crispy on the outside (even though they’re 35

Fastfood Professional • April and May 2022

For innovative ideas, recipes and potato inspiration, head over to , call 0800 963962 or email us at April and May 2022 • Fastfood Professional


Panasonic forges new partnerships to offer ‘best in class’ customer service Panasonic announces partnerships with ENSE and Total QSR in order to boost service levels to its customers, both pre and post sales


he Company has forged a relationship with

thrilled to be working with Panasonic, covering warranty

ENSE, the UK’s premier catering equipment

calls for its range of ovens.

buying consortium, in order to renew the focus

marques, providing expertise in service and repairs for

on its distribution network and offer end-user

some of the busiest and most popular brands like Burger

operators ‘best in class’ sales support and pricing, from

King and Wagamama, we are very excited to be able to add

initial meeting to after sales service.

a fantastic manufacture such as Panasonic to our portfolio.

With revived emphasis being placed on the SCV2 speed

We pride ourselves on cultivating relationships with our

convection oven, Panasonic is introducing a network of

partners and leading brands across the food industry and

regional centres, so anyone can see the oven in operation,

are really pleased to be supporting Panasonic’s end users.

as well as a four week, no obligation, free trial. In addition,

The vital role a microwave performs in a commercial

the Company has created a number of sector specific

kitchen isn’t lost on us; it can perform a variety of functions

menus that are adaptable to suit a customer’s needs.

in place of multiple items of light equipment. Our aim is to

The additional partnership with Total QSR, as sole service

deliver service excellence and prioritise our clients’ safety

partner, ensures the customer journey is completed with

and satisfaction.”

a servicing and repair offer that will cover the SCV2 and

The SCV2 is unique among speed convection ovens; all

the Company’s range of commercial microwave products,

ovens in this class work on the same principle of using

across the UK.

high temperature convection combined with a browning

Andrew Whyte, Assistant Product Manager, Panasonic UK

function (grill) and microwave. The inverter microwave

Ltd; “It was imperative for our plans going forward to find

technology used in the Panasonic SCV2 is unique in the

partners we could work with who show service excellence

market today as it is the only oven that you can truly

and who are wholly focused on providing the best service

determine the power level.

possible for Panasonic, and our customers.

speed ovens, the power level is set to 100% and it’s the

“The recent union with Total QSR as our service partner

cook time that is variable. With the SCV2 you can choose

will mean we can offer next day service calls included in

any of eight levels of power from 100 to 1,100 watts, giving

our warranties and seven days a week cover for operators

complete confidence that the foods will be heated evenly,

with the SCV2. Plus, to align with our core microwave

no matter how delicate.

business, for just £250, that warranty can be extended to

To find out more about Panasonic’s range of commercial

be fully inclusive for three years.”

microwave ovens, email

Joanne Herridge, Marketing Manager, Total QSR; “We are

com or go to


Fastfood Professional • April and May 2022

Working alongside global

Put simply, with all other

April and May 2022 • Fastfood Professional


Where the UK food & drink industry meets Informing, inspiring and connecting the industry

We look forward to April when the industry comes back together at the UK Food & Drink Shows, encompassing Food & Drink Expo, National Convenience Show, Farm Shop & Deli Show and The Forecourt Show. Make sure you come along to Food & Drink Expo to build your network face to face, touch and taste the latest product launches, discover business building insight and save time by seeing everyone in the same buzzing space.

Register free at 37 Fastfood Professional • April and May 2022 This is a trade event. No under 18s will be admitted.

April and May 2022 • Fastfood Professional


The more you delay, the more you pay! Synergy Grill Technology vow to help businesses slash their energy bills


ith gas prices hitting the headlines once again and

allows operators to cut gas consumption by a massive 59%

wholesale costs reportedly seeing a 250% surge

in comparison to commercial gas a grills of a similar size.

since the start of 2021, Synergy Grill Technology

When you quantify this astonishing figure into monetary

has seen a significant rise in visits to its cost savings

value, operators are looking at potential savings of over


£9,000 per year, equating to a staggering £48,000* worth

This phenomenal rise in gas prices has seen operators

of savings over a five-year period. Synergy’s patented

start to look even more seriously at ways in which they

heat capturing combustion system delivers this massive

can counteract this additional strain on their business. This

financial saving by ensuring that the high heat is focused

involves investigating what energy efficient equipment is

directly on the food, therefore requiring less energy and

already available on the market, what savings it can bring to

providing both an economical and sustainable grilling

their operation and the additional benefits of installing the


latest technology within their venue.

Prior to the inflation of gas prices, many energy-efficient

Justin Cadbury, Chairman and CEO of Synergy Grill

pieces of equipment, such as the Synergy Grill, would repay

Technology, explains how investing in a Synergy Grill can

the additional outlay within 9 months. This latest significant

result in substantial savings:

inflation in gas prices is likely to mean that operators could

“Gas prices are set to double, with significant increases

start seeing savings within just 6

from circa 4p kWh rising unprecedentedly to around 7-11p

months after the initial purchase, making it a short-term

kWh depending on different energy contracts. With quick

planning exercise that will generate virtually immediate

action, operators can significantly counter this rise by

financial benefits.

securing themselves a 59% energy saving when they switch to a Synergy Grill. UKHospitality has already reported an average 41% rise in energy bills, paired with other price hikes including labour costs, food and drink prices and insurance costs which are already putting unprecedented strain on the hospitality industry. It’s very unlikely that energy prices are going to come down and may quite likely escalate further. So, it’s a hard fact that the more you delay, the more you pay!” Synergy Grill’s revolutionary, patented burner technology 38

Fastfood Professional • April and May 2022

To find out how much you could save when you switch to Synergy, visit their online savings calculator: Compare against a gas model: gas-cost-savings-calculator/ Compare against an electric model: https://synergygrill. com/electric-cost-savings-calculator/ For a quote on delivery times, please call 01480 811000 or email *depending on the model of grill, calculation is based on a standard SG900 model. April and May 2022 • Fastfood Professional


Discover What Carpigiani Can Do For You Discovery Days Launched in February


ith 2022 well underway, many operators will be on the hunt for ways to increase productivity and profits, and with this in mind, Carpigiani, the world’s leading gelato

and ice cream equipment manufacturer, is introducing ‘Carpigiani Discovery Days’. Live demonstrations and tastings from the innovative 161T, 243T and 191 will showcase the benefits of premium soft serve, with the latest in shakes revealed by the new 161K, a machine like no other. Delicious hot chocolate will be on offer from Chocolady and for the ultimate in artisan gelato, Pastochef and Readychef will be on hand to impress. Booking is now open at Carpigiani’s Park Royal venue for the 24th and 25th February for Carpigiani’s ‘Discovery Days’ and these sessions are perfect for existing customers, dealers or those new to the world of soft serve and gelato. Visit to book. The first ‘Discovery Days’ sessions were held at Carpigiani’s Park Royal venue on the 24th/25th February and these days are perfect etc. Paul Ingram, Managing Director at Carpigiani UK, “Seeing a piece of equipment in situ and sampling what it produces is paramount when deciding how to invest for success. Showcasing our latest and greatest machines allows potential new customers to really understand what we can offer to their business. Our customer support is well known in the industry, we’re about more than just increasing productivity and profit, we help our customers to get the most out of their equipment and to deliver truly delectable soft serve, shakes and artisan gelato. With the world-renowned Gelato University, Carpigiani Dessert Club and our Soft Serve Consultancy available,

there’s always a helping hand.” With the first ‘Carpigiani Discovery Days’ kicking off in February, spaces will be limited across the morning and afternoon sessions so book now to secure a place. To find out more and get involved, please contact Donnapitt@ 39

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


NORTHUMBERLAND ICE CREAM VAN VOTED BEST IN THE UK Zoe Philipson of Tyne Valley Ices in Hexham has won the biggest prize in the ice cream sector – Ice Cream Van of the Year!


oe was voted best Ice Cream Van at the National Ice Cream Competition 2022, run by the Ice Cream Alliance, the UK’s ice cream industry trade association.

Zoe was up against two other finalists and won after being interviewed by a panel of industry experts. Zoe won the award for her exceptional customer service and dedication to the industry and to her local community: “Winning Ice Cream Van of the Year means the world to me,” explains an excited Zoe. “After many years of hard work, dedication and sacrifice its fantastic to be crowned the best in the country. It was a fantastic experience from start to finish and I can’t wait to see what the future brings.” Tyne Valley Ices was founded in 1974 by Zoe’s parents and has a fleet of ice cream vans as well as manufacturing and wholesaling ice cream and sauces made in a factory just outside Hexham. “My childhood summers were spent with both my parents in an ice cream van, eagerly awaiting customers. It was truly idyllic - a child’s dream.” Zoe joined the business full-time after finishing her A 40

Fastfood Professional • April and May 2022

levels, a little over 10 years ago. When she took over the business it had one van. It now runs five vans, two trikes and a barrow. In addition to their weekly rounds, Tyne Valley Ices regularly attends corporate, charity, school, village and wedding events throughout Northumberland. It also maintains regular slots at caravan parks, playgrounds and care homes. For more information on Tyne Valley Ices visit: @ tynevalleyices Ice Cream Van of the Year, known as the Mobiler of the Year in the trade, is awarded every year and has been running for over 70 years. Entrants are judged on their customer service, product quality, local community support, food hygiene excellence and a host of other attributes. All entrants are whittled down to three finalists who are interviewed by ice cream industry experts at the Ice Cream and Artisan Food Show 2022 in Harrogate. “A big congratulations to Zoe and everyone at Tyne Valley Ices who have been recognised for being the best in the business,” commented Zelica Carr, ICA CEO. “Ice cream vans, indeed, the whole ice cream sector, have had a challenging time over the last two years. Zoe shows that the sector has overcome these challenges and has bounced back better than ever for 2022 and the future.” For more information on ICA: April and May 2022 • Fastfood Professional


The Ice Cream and Artisan Food Show 2022 in Harrogate last month was a resounding success


isitor numbers were up 3.5% on the last live show in 2020 (and that itself was one of the busiest shows in recent years).

Exhibitors were delighted: “We’ve had customers from Cornwall,

Herefordshire, Ireland… we’re certainly drawing them here from all over the country” “To be honest it was better than I thought it would be. All positive. Back next year” “Really pleased. Good quality of leads, especially today” “Lovely show. Even better than last time” “Very busy show… and lovely atmosphere” So, don’t miss out on the only trade show dedicated to the ice cream sector and related foods which will be back in Harrogate in 7th – 9th February 2023. The Ice Cream and Artisan Food Show is organised by the Ice Cream Alliance, the trade association for the UK ice cream industry. For more information on the Ice Cream 41

Fastfood Professional • April and May 2022

Alliance visit:

April and May 2022 • Fastfood Professional


ENGLISH CHEESECAKE COMPANY UNVEIL NEW WEBSITE Masters of all things cheesecake, English Cheesecake Company, has unveiled a sleek, contemporary new website to complement their recent rebrand


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



eaturing eye-catching product photography to

and what they are able to store with no minimum volume



or spend required. Next day delivery is also available to

the modern, fresh look aligns with the English

ensure that periods of high demand can be catered to

Cheesecake Company’s packaging rebrand which

with ease.




was revealed last year.

Whilst the re-design highlights the company’s desire

to evolve and be at the forefront of current trends, what

*proof of business is required To apply for a trade account, please visit:

remains is their ethos and commitment to their customers

To explore English Cheesecake Company’s new

that they’ve had from the start, as Josh Laurier, Operations

website, please visit:

Director at English Cheesecake Company explains: “We are so excited to finally reveal our brand new website after months in the works. Our website development included a full user experience and user interface review, creative development of the look and feel of the site, as well as a raft of performance and usability improvements. Featuring our classic best-selling cheesecakes, including The Original Lotus Biscoff Cheesecake, as well as some exclusive new lines including White Chocolate & Raspberry Blondie and Sticky Toffee Pudding, our new website includes a wide range of cheesecakes, cupcakes, bakery items and free-from products. In addition to undergoing an aesthetic makeover, our aim was to create a totally personalised experience, so we’ve made it easier than ever for our trade customers to stock our delicious desserts thanks to our new and improved ordering portal. Opening an account with English Cheesecake Company gives businesses access to great food, great service and great prices. Operators simply need to register for a free trade account* which will grant them access to trade prices, keep track of their order history and upcoming deliveries, as well as ongoing support from our dedicated customer service team.” With customers looking for handmade, luxury desserts featuring innovative and on-trend flavours, English Cheesecake Company provide the ideal dessert solutions for cafés, restaurants and pubs who don’t have the time or resources to make desserts in-house. The cheesecakes arrive frozen and pre-portioned for complete convenience, allowing the desserts to be served quickly, straight from the box by front of house staff. The frozen desserts also allow for minimal wastage and maximum profit, with individual cheesecake slices able to be defrosted in just two hours. Allowing flexible order volumes, foodservice operators are able to order what they need, what they can afford 43

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



New Forest Ice Cream’s ‘Malt ‘n’ Choc’ springs onto menus this Easter!

ew Forest Ice Cream has given their 3-star

Niki Jenman, Director at New Forest Ice Cream

Great Taste Award winning flavour ‘Malted

explains why ‘Malt ‘n’ Choc’ makes for a perfect Spring

Milk’ ice cream an irresistibly indulgent

menu addition:

chocolate twist. This traditional dairy ice

“With the overwhelming popularity of our original ‘Malted

cream base, combined with malt extract and blended to

Milkshake,’ version, it felt only right to add chocolate pieces

create a unique, toasty, rich flavour has now received

to allow further indulgence! This variant blends seamlessly

the added tweak of dark chocolate pieces, to create the

with milk to help create creamy, thick shakes but equally

phenomena ‘Malt ‘n’ Choc’!

tastes amazing when scooped on a plate accompanying a

As operators prepare for the busy period of Easter when younger audiences will be craving convenient, chocolaty

dessert, or in a cone of its own! Its unique, moreish flavour makes for an all-rounder spring time essential.”

goodness and older consumers will be looking to indulge in a

New Forest Ice Cream also offer sorbets and ‘vegan

classic -with a twist- dessert, ‘Malt ‘n’ Choc’ is perfect to serve

certified ice cream and sorbets’, which tick boxes for

on its own whilst also allowing operators to create delicious


shakes and desserts with the best quality ice cream.

effortlessly presenting lusciously smooth, classic dairy






New Forest Ice Cream pride themselves on using the

choices, easing the pressure of chefs and operators. In

finest ingredients along with innovative production

addition, they have a choice of cones, wafers, toppings and

methods to achieve superior quality in every spoonful!

accessories, so operators can really make the most of their

Their latest indulgent addition joins a long line of award-

ice cream offers and impress this Spring.

winning, undeniably, tasty ice creams and is available in

To find out more about the New Forest Ice Cream

a 4.75ltr tub, ideal for busy operators with a demand for

range please visit or call

tasty, quality & innovative ice creams.

01590 647611.


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


Pidy’s innovative sponge sheets to take operators by storm Frozen and ambient Sponge Sheets from gourmet pastry specialists Pidy, give foodservice professionals added flexibility and choice, when looking to create culinary wonders! A versatile addition to any kitchen, the range of flavours; Raspberry, Pistachio, Neutral and Chocolate, can be utilised in different ways, from delicately stacking to create a delicious layered cake, or rolled into a roulade for a show-stopping end of meal!


idy is known for delivering exceptional flavours,

Using high quality ingredients, they come in two flavours,

and when it comes to their ‘Sponge Sheets’ it’s

plain and cocoa. Providing a 4-month shelf life, they are

no exception. Having a wonderfully light texture,

ideal for quick but innovative desserts!

they are robust enough to hold fillings, and can

Fabien Levet, Commercial Manager at Pidy UK:

be crafted into a range of shapes and sizes and bring a

“We’re delighted that our sponge sheets have continued

rich taste and dense texture, perfect for chefs wanting to

to develop and grow in the UK foodservice, industrial and

explore new possibilities.

instore bakery sectors. We are always developing our

The Sponge Sheets are simple to use whilst maintaining a

products to make chef’s lives easier and our sponge sheets,

consistently high standard. With their flexible quality base,

offer a variety of incredible flavours to allow foodservice

chefs and caterers can utilise their versatility to create a

professionals to push their culinary boundaries. The

variety of desserts to effortlessly please customers!

sponge sheets are such a versatile, core ingredient to have

As Pidy’s ‘Frozen Sponge Sheets’ are stored frozen and

to hand all year around.”

have a shelf life of 12 months, they are ideal to have on hand for culinary emergencies and can be defrosted in a

For more information on Pidy, please visit www.pidy.

matter of minutes. Once thawed, the quality of the sheet is or call 01604 705666.

guaranteed for 48 hours, ideal for chefs wanting to prepare their creations ahead of time. The sheets measure 580mm long, 380mm wide and 5mm thick and come in a pack of 10, and can be cut to any shape and size that is required. Their ‘Ambient Sponge Sheets’ are stored ambient, but can also be frozen to provide even more convenience. 45

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



New study reveals the five biggest challenges faced by UK Quick Service Restaurants Challenges are directly impacting food safety standards, with one in 10 franchise managers and employees believing food safety has been at severe risk on their site in recent months


ONDON 10 February 2022: Leading global public

tensions. Alongside the increased work pressure, QSR

health and safety organisation, NSF International,

brands are concerned about ensuring that third-party

has commissioned an independent study into the

logistics partners have adequate food safety training,

state of quick service restaurant (QSR) operations in the

clean and suitable vehicles, and appropriate food boxes to

UK. The survey revealed the top five key areas of concern:

ensure standards are upheld across the purchasing chain.

Covid-19 regulatory requirements

Equipment breakdowns

the rise of home delivery

The fast-paced, high-pressure nature of QSR work makes

equipment malfunctions

equipment breakdowns prevalent – and deeply disruptive

training and staff turnover

– putting both consumer and employee safety at risk.

“This is a pivotal moment for QSR brands. We know that

Nearly a third (27%) of QSR operations simply switch off

many of the trends and corresponding challenges brought

machinery due to a lack of time or expertise to troubleshoot

about by the pandemic are here to stay, so restaurant

the problem, with 31% temporarily discontinuing a menu

owners and managers need to adapt in order to survive

item because of non-functioning equipment.

– and to do so safely,” said John Rowley, VP, Global

One in 10 QSR managers and employees also admit

Food Division for NSF. “Our recent study looked at QSR

to skipping automatic cleaning cycles (12%) or ignoring

operations in the UK as well as restaurants across the

error messages on equipment (13%), a practice that was

US, China, India and Latin America. New regulations and

of concern to John Rowley. “For so many of QSR workers

procedures, staff training and retention, and the need

to be actively ignoring cleaning protocols puts food safety

to accommodate rapid delivery and takeout orders have

at a huge risk. Food safety standards should be held in the

all taken a toll on the ability to keep operations running

highest regard – it is the factor that has the potential to

smoothly, not just in the UK but around the world.”

make or break a QSR establishment, above all others.”

The impact of Covid-19

Staff turnover

QSR operations is a constant balancing act between

More than half (59%) of QSR managers have found staff

quality, customer-centricity, and food safety whilst under

turnover to be an issue for their business, with two in 10

pressure to maximise efficiency and speed. Yet the

(23%) believing it to be the biggest negative impact on

events of the past 24 months have upset this balance.

operations. Covid-19 has only heightened the issue, with

As a result of the pandemic, the overwhelming majority

41% of respondents saying finding and keeping staff is a

of QSR franchises and employees raise concerns over the

huge challenge following the pandemic.

new regulatory requirements (82%). This has created a

Lack of training

knock-on effect, with survey respondents citing further

Already a key aspect of operations for any QSR

challenges in the form of longer customer waiting times

brand, training has become even more critical as

(55%) and increased running costs (36%).

Covid-19 increased staff turnover and necessitated

A rise in-home delivery

new regulations and procedures – in fact, 73% of QSR

One in 10 (14%) QSR managers said home delivery has

respondents say the pandemic has increased their

increased food risks due to added pressure on employees.

training needs. But at the same time, the pandemic has

Survey respondents noted that increased customer

also made the process more challenging. More than half

demands over the speed of delivery (36%) and keeping

(56%) had to cancel or delay employee training due

food at the right temperature (27%) were the biggest

to Covid-19. The lack of immediately available training,


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional


real-world impact on food safety. If this is not tackled, John Rowley fears a poor precedent is being set for the future of QSR operations: “Training is vital at every level in food services. Each employee should be clear on not only their employer’s expectations but the national standards and regulations – training is the most effective way to ensure this. For those that had training efforts hampered by the pandemic, I would encourage looking further afield and considering digital training systems, which deliver consistent and reliable training programmes, and can quickly help to resolve a huge hurdle for the QSR sector.” For more information about NSF, or to read the full global report, please visit:

study is +/-3.76% at the 95% confidence level.


coupled with inconsistent quality of courses has a clear,

Respondent Breakout: n=215 complete survey responses Responses from the UK

All respondents were currently employed in the QSR industry All respondents represented QSR brands with multiple restaurants

All respondents worked at QSR brands that are global, national, or regional About NSF

NSF is an independent, global organisation that facilitates

the development of standards, and tests and certifies products for the food, water, health sciences and

consumer goods industries to minimise adverse health

effects and protect the environment. Founded in 1944,

About this Study

NSF is committed to protecting human health and safety

NSF’s study surveyed a random sample of n=215

worldwide. With operations in 180 countries, NSF is a Pan

workers and decision makers in the UK. The study was

American Health Organization/World Health Organisation

double-blind and fielded by Lucid, a global leader in

(WHO) Collaborating Centre on Food Safety, Water Quality

managed survey sample.  The margin of error for this

and Indoor Environment.

JJ Positions itself as a‘Refugee Friendly Workplace’ JJ Foodservice is working with the local council to offer support to Ukrainian refugees and families who may be arriving in the UK over the coming months.


he UK could take in 200,000 Ukrainian refugees as

departments, as well as help with CV writing.“We aspire to

the government extends its help to support more

be an inclusive, refugee friendly business, which means

than 500,000 Ukrainians that have left the country

our goal is to make every member of the JJ team feel

since the conflict began.

accepted, comfortable, and able to share their ideas

JJ is highlighting a wide range of positions to local councils across its 11 UK branches. HR Manager for JJ,

regardless of where they have come from or their personal circumstances,” said Joanna.

Joanna Florczak, said, “As a nationwide foodservice

JJ Foodservice is an equal opportunities employer,

company – our business never sleeps, and we are always

committed to creating an inclusive culture and encouraging

looking for more people to join our team.

a diversity of people.

“We understand that candidates from overseas may have

The group has just co-signed a petition from Refugee

limited UK-accredited qualifications and might need help

Action to lift the ban that is stopping asylum seekers from

with re-training,” she added. The food business can offer

being allowed to work.

full-time and part-time work, in addition to long-term career prospects and progression opportunities. JJ






Fastfood Professional • April and May 2022

See the latest careers here: CareersforUkraine



For CV writing support contact:

April and May 2022 • Fastfood Professional



Uber Eats, Deliveroo and Just Eat double yearly commission revenue from UK restaurants By: Fionn Hart, UK Country Manager, Flipdish


ustEat, Deliveroo, and Uber Eats are behemoth brands

long term, but investing in the right tech partnerships now is

and household staples across the UK. Big tech now

critical for this to succeed.

dominates a market that has exploded in recent times,

Investment in new technologies

reaching a valuation of £11.4 billion in 2020 – double the figure

One in five restaurants are planning to invest in new

reported in 2015.

technologies this year.

Although largely accelerated by the pandemic, this taste for

While takeaway will continue to be an important component

takeaways has been habitual amongst Brits for decades, with

of the restaurant revenue make-up moving forward, the in-

the foodservice delivery market expected to sustain robust

store experience will be key to steadying the ship and drive a

growth and reach a valuation of £12.6 billion by 2024.

strong recovery through 2022.

For these companies at the top of this food chain, the rewards

However, the UK restaurant industry is currently suffering a

are immense. According to international restaurant and

severe staff shortage, with COVID-19 having poured gasoline

delivery analyst Peter Backman, the combined revenue of

on a growing problem that had been swelling for many years.

these three aggregator platforms rose to £2.5 billion a year

While foodservice businesses are eager to capitalise on a rise

in 2021 – up from an estimated £1 billion a year pre-pandemic.

in customer demand, their ability to do so is being hampered

However, there is a less pleasant side to these figures that is

by a lack of staff, resulting in unwanted periods of closure and

not spoken about enough.

reduced output.

For restaurants, the domination of the three biggest

Take self-service kiosks and table service apps, for example.

marketplace players has backed them into a tight corner.

These technologies can address this issue and make the most

Opting to go through aggregators to help with the pivot

of revenue opportunities, not just in the face of imminent

to delivery-only in the peak of the pandemic, their profit

labour shortages but for many years to come.

margins become slashed dramatically owing to the enormous

The customer appetite is also there, with 57% of customers

commissions that are imposed, usually around the 30% mark.

willing to leave pubs and bars if queues are more than five

It is a situation that has left many such businesses stuck

people long. It isn’t surprising then, that from the same

between a rock and a hard place during what has already

Flipdish study, more than 80% enjoy having the option of

proved to be one of the most challenging periods in the history

ordering their food and drinks using their phones as opposed

of the industry. Things got so bad at the end of 2021 where a

to queuing at a counter altogether.

Flipdish survey of 200 restaurant owners in the UK revealed

Customer service is said to be king. By providing customers

that the average outlet only had enough cash to survive for

with the freedom to order via QR codes or digital ordering

10 weeks, should there have been another COVID-19 lockdown

kiosks, you are offering a wider choice that will better suit

in early 2022.

the preferences of different people. Further, it will also reduce

Such enterprises have been pushed to the brink, with 40%

the strain on staff whilst drastically reducing queue sizes to

in the same study stating that they feel it will take anywhere

quicken service for customers, freeing staff to focus on the

between two and 10 years to fully financially recover from the

hospitality itself.


QR Code ordering is not just standalone technology that

When asked, nearly a third (30%) of owners felt angry that

benefits the staff working on the ground; it also encourages

aggregators were taking so much commission and hitting

innovation across the board. By removing the barriers of

a sector already on its knees. Today, however, many are

traditional print menus, restaurant owners are encouraged to

beginning to mount a fight back. Flipdish data shows that

constantly revamp their offering, trial promotions, and alter

roughly three in five have ditched an aggregator platform


since the pandemic first started, while 21% listed breaking

As restaurant owners begin to make their move away from

away from Just Eat, Deliveroo, Uber Eats as a top priority for

aggregators, they’ll need to turn their attention to how they


maintain a seamless and integrated customer experience. It’s

Despite this, many restaurants are concerned about a drop

all about implementing the right technology at the right time

in order volumes if they leave the aggregators. The reality

to ensure restaurant owners feel they can step away from the

is, however, that by focusing on direct-to-consumer orders,

the big three, and not sacrifice on customer satisfaction or

they will have more control and a better balance sheet in the

profits in the process.


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



In support of Ukrainians Watching the heart-breaking scenes of the attack on Ukraine unfold makes us feel quite helpless here in the UK. Yet, one small gesture we can make is to address a basic need and contribute to food aid efforts.


If anyone else is able to support with offers of full pallets or full trucks of food, please email Update as at 23 3 22 OAKLAND International have launched a Just Giving page for donations to pay for fuel to take aid out to Ukraine. Dean Attwell, Sam’s father, is chief executive of Oakland International. He said: “To get this started, we agreed to fully

housands of Ukrainians have fled their country to

fund up to 50 truck loads of delivery costs and handling.

find a safe place with sympathetic neighbouring

“We have now completed this target and I have personally

countries, many are at the border with Poland where

been and visited the warehouses being used for the

donations of everyday items, from clothing to toiletries and

distribution of goods from the Polish-Ukraine borders into

food are being donated – our great friends at Oakland, the

Ukraine. We know that the aid being transported is getting to

supply chain specialists, have organised a food relief effort in

where it is needed.

which we can show our support for those in need.

“People are asking us ‘How can I help?’

A plea for food from suppliers across the industry to aid

“We think the most effective way to provide immediate

people who’ve had to flee from Ukraine has been issued by

support is to help us fund another 50 truck loads of stock

Dean Atwell, Chief Executive, Oakland International Ltd: “We

which will be delivered over the next two weeks.

have today issued a call for support from the UK and Ireland

“We already have nine more loads of essential food items

food sector to assist our European friends so badly affected

kindly donated by Asda which need to be transported next

by the invasion of Ukraine. “Oakland is prepared to fund up

week which we will need to fund. Another 6 loads are being

to 50 trucks and drivers to take essential food items to the

planned from other donation centres and food and medical

Eastern border of Poland and possibly into Ukraine if we can


get through. “We are involved in a sector which is famous for responding fast and achieving impossible targets – I am hoping that we can all publicise this request for support and rally together to get all 50 trucks dispatched between Wednesday and Friday this week.”

“It costs around £2,000 to send a full articulated lorry over to the Eastern border warehouses in Poland. “We can absolutely guarantee that all funds raised will be used for this essential work. “If we get a response to this appeal and have more than is required for transport, we will use the funds to contribute to the

Charles Coleman, Sales Director, The Sausage Man UK Ltd:

food box initiative which gives families a seven day supply per box.

“When the call went out from Oakland for food donations

“If there are any additional funds still left then 100 per cent

for the people of Ukraine, we were very keen to support

of remaining cash will be transferred directly to support the

this initiative. I’m proud to say that we will be sending

children’s Lyviv .

seven pallets of produce from The Sausage Man, including a

“If you cannot donate cash but have goods you can offer,

selection of German style Beef and Turkey Burgers, Krakauer

please consider emailing

Bacon Frankfurters, and to accompany these, Baguettes and

– we have a list of requests which changes weekly and we can

a range of mustard, mayonnaise, and burger sauces. We wish


Oakland every success with the safe delivery of this aid and urge any other food suppliers to donate to this great cause.” 49

Fastfood Professional • April and May 2022

To make a donation visit: crowdfunding/transport-ukraine April and May 2022 • Fastfood Professional



FEA warns of continuing price increases and equipment delays Look after equipment to make it last and ensure it runs efficiently


oodservice equipment prices will continue to rise for the foreseeable future, and the new equipment will take longer to arrive. Those are the stark

Warren. “Worst case scenario, an under-specced appliance

warnings of FEA (Foodservice Equipment Association) in

could compromise safety of staff and customers.”

the face of what it is calling a ‘perfect storm of challenges.’

So what’s the answer? FEA says it’s more imperative than

“Recent media coverage of the dramatic rise in the price

ever that new equipment orders are placed as quickly

for nickel have underlined the problems,” says Keith

as possible and that they look after the equipment they

Warren, chief executive of FEA. “Stainless steel prices had

already have, in order to maximise its service life and

already risen by between 17 and 33% recently. The price

ensure it is running as efficiently as possible. The two

is going to rise further with the dramatic increases in the

elements to that are staff training, so that appliances are

cost of the alloys used in stainless steel for foodservice

maintained day-to-day, and regular servicing by qualified

appliances, such as nickel and molybdenum. The cost of


nickel rose from $25,000 a tonne to $100,000 a tonne in

Most suppliers and manufacturers will offer staff

just two days! Meanwhile energy and employment costs are

training, and many have online resources, such as ‘how

increasing, along with inflation. And while the availability

to’ videos, that staff can easily access to learn about

of components is more stable and is improving, they are

specific maintenance and cleaning tasks. To find a reliable

still on extended order times.

service company FEA says it’s important to use a certified

“Sadly, these are global issues – there is nowhere else to

organisation, such as a member of the FEA Accredited

go to get equipment.”

Service Provider Scheme. delays,

The Foodservice Equipment Association (FEA) is the

manufacturers and importers are having to deal with staff

independent, authoritative voice of the foodservice

shortages and the complications of Brexit.

equipment industry, representing nearly 200 companies

FEA advises against purchasing equipment that’s not

who supply, service and maintain all types of commercial

up to spec simply because it’s available. “It won’t meet

catering equipment - from utensils to full kitchen

the need and, in a short time, it’ll need replacing,” says

schemes. For more information on FEA visit






Smales are delighted to announce the appointment of Darren Russell to the role of National Sales Manager for the Fish & Chip Sector.


he new role will head up our regional selling teams

and colleagues alike. As the largest supplier of Frozen At

to help maintain and improve existing sales, with a

Sea fillets direct to Fish & Chip Shops we are committed to

focus on strategically growing our Fish & Chip shop

offering our customers, existing and new, the widest choice

customer base across all areas the UK.

of brands and the best possible service.

Sales & Marketing Director, Bobby

Having started with the business as a

Joyce, said “We are delighted to appoint

junior Sales Executive, Darren’s journey

Darren to our senior management team.

to this new role is another example of

Since joining the Company in 2006,

our proud tradition of developing and

Darren has built up a substantial amount

rewarding our employees and I know his

of knowledge of the Fish & Chip Sector

experience and work ethic will be vital

and is highly regarded by Fish Friers

to our future success.”


Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



Women in Fish and Chips Brings Shops Together at a Crucial Time The Women in Fish and Chips (WiFC) conference took place last week bringing female fryers and managers together to share business ideas


ey topics included how to deal with rising costs

chain across Dorset and Wiltshire, explored how to take

including the suggestion of an industry-wide £10

better care of your ‘back end’ with the use of Google Forms

minimum price for fish and chips.

and Flow Training.

“We must work as an industry to raise the value of fish

Other speakers included Chantelle Wright, Owner of

to keep our businesses running profitably and sustainably,”

Wrights Fish and Chips in the USA, Andrew Crook, President

said Kelly Barnes, co-owner of Krispies in Exmouth.

of the NFFF and Julie Waites, Executive Director of FASFA.

Other topics included how to ‘green’ your business, from The Bay Fish& Chips’ Owner, Calum Richardson.

This was the first physical WiFC conference to take place since the pandemic began.

Tips included looking into the journey of every

Kelly Barnes, said, “It was great to finally get together,

product in your business, from responsible fishing and

face to face, to share our stories after such a long time.”

farming, to using biodegradable and sustainable packaging

Calum Richardson added, “It’s great to see JJ Foodservice


going beyond being just a wholesaler to bring the industry

Kaylee Herbert, Director of Harlees, a fish and chip shop

together at an important time.”

International fast food restaurants will have more challenges than other sectors to withdraw operations in Russia, says GlobalData


ollowing calls from international brands to pull out

them are franchises and are not enterprises. So, it becomes

of Russia due to its invasion of Ukraine;

a much more challenging negotiation to completely stop






GlobalData, a leading data and analytics company, offers his view:

operations compared to other industries. “However, as 72%* of consumer purchases are driven by a brand’s ethics or support shown toward a social cause, it

“McDonald’s and other fast food outlets are under

becomes difficult for these companies to balance consumer

pressure to withdraw from the Russian market however,

expectations and their operational needs, putting pressure

this is easier said than done for the fast food industry.

on international fast food restaurants.”

Russia represents approximately 0.7% of the global fast

* GlobalData’s 2022 Q1 Global Consumer Survey, March

food restaurant’s value in 2020. Such a small proportion of

2022, ‘Essential’ and ‘Nice to have’ responses combined,

value generation in Russia tells us that fears of losing sales

22,727 respondents

is not the main factor at play here.

For more information Email:

“The challenge that foodservice providers have is the very nature of their business model. Fast food chains such as McDonald’s and KFC often have complicated agreements with their outlets, as a large proportion of 51

Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



Bain Marie Liners Easy Liners Easy Liners Ltd, Unit 14, Chester Park, Alfreton Road, Derby, DE21 4AS T: 01332 412273 or 07447 146512 E: W:

Easy Bags Ltd Enterprise Road, Millennium Business Park Mansfield, Nottinghamshire NG19 7JX T: 01623 423423 E: W: Daymark-Supplies Ltd The Refill Centre Ltd, t/a Daymark-Supplies, Unit 14, Poplars Farm, Forshaw Heath Road, Earlswood, Solihull, West Midlands, B94 5JX 0845 23 015 23

Sirane Ltd Sirane Ltd, European Development Centre, Stafford Park 6, Telford, TF3 3AT 01952 230055

GM Packaging Ltd Unit B7, Tyne Tunnel Estate, Hamar Close, North Shields, Tyne and Wear, NE29 7XB 0191 296 2007

Batter Suppliers Goldensheaf Kerry Foodservice, Bristol T: 0800 138 1938 E: W:

Henry Jones Kerry Foodservice, Bristol T: 0800 138 1938 E: W:

Henry Colbeck

Fryers Mate

Seventh Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0HG 0191 482 4242 Unit 3, Great Northern Way, Great Northern Terrace, Lincoln LN5 8XF 01522 542054

Weston Catering Supplies Wallace View, Hillfoots Road, Stirling, FK9 5PY 01786 455200 Unit S4, Mendip Business Park, Rooksbridge, Somerset BS26 2U 01934 750367

Business and Property Sales Rosens Business Transfer Agency Unit 3, Alexander Charles House, Station Passage, South Woodford, London, E18 1JL 0208 539 6426

Fish Friers- Part of the Altius Group 7b Edward 7th Quay, Navigation Way, Ashton-On-Ribble, Preston, PR2 2YF 0844 248 8257

Business - Part of the Altius Group

Regional shops throughout the UK or on-line Fourth Way, Avonmouth, Bristol, BS11 8T 0845 140 5555 or 0117 316 5000

Hopkins Catering Kent Road, Pudsey, Leeds, LS28 9NF 0113 257 7934 Unit 67, Gravelly Industrial Park, Gravelly Park, Birmingham, B24 8TQ 0121 327 5575 3 Cornhill, Ottery St Mary, Devon EX11 1DW 01404 813762

Catering Equipment Suppliers/ Spares Shop Equip Park View, North Street, Langwith, Mansfield, Nottinghamshire, NG20 9BN T: 0845 400 1044 E: W:

Total QSR Ltd Crown Chambers, 7a Market Place Melksham, Wiltshire, SN12 6ES T: 01225 791848 W: Fast Food Systems Limited

Middleton Food Products Ltd,

Carlton Catering Equipment

Fastfood Professional • April and May 2022

Nisbets Plc

Everett, Masson & Furby

T: 0845 3711 522 E: W: W:

52 30 Broughton Street, Manchester, M8 8NN 0161 833 0024

MCS Technical Products Ltd

Seriously Good Gluten Free 655 Willenhall Road, Willenhall, West Midlands, WV13 3LH 01902 608122 or 08453 706 550

Marfast Business Incorporating Bruce & Co Redwoods Dowling Kerr Kings Business 01772 775776


Ceres | Pure Food Innovation

Falcon Foodservice Equipment Unit 1, Headley Park 9, Headley Road East Woodley, Reading, Berkshire, RG5 4SQ 01189 441100 Grange Farm, Braithwell Road, Ravenfield, Rotherham , South Yorks., S65 4LP 01709 540004 Building 2, Westmead Drive, Swindon, SN5 7YT 01793 5383908

Blue Seal

Restaurant Supply Store Unit 7, Hatton Close, Chafford Hundred, Grays, Essex, RM16 6RP 01375 651 600

Velox Grills Manor Farm, Manor Road Wantage, Oxon., OX12 8NE 01235 770133

Caterparts Limited The Engine Shed, Top Station Road, Brackley, Bucks., NN13 7UG 0845 130 8060

Vmotouk 29 Shand Street London E1 2ES 0800 133 7304

King Edward Unit 1A, Porthouse Ind. Estate, Bromyard, Herefordshire, HR7 4NS

E&R Moffat Bonnybridge FK4 2BS 01324 812272 April and May 2022 • Fastfood Professional

52 16 Millwater Avenue Dewsbury, West Yorks. WF12 9QN sales@sweet 01924 488619

Mitchell and Cooper Ltd 136-140 Framfield Road Uckfield East Sussex, TN22 5AU 0845 0177 488

Synergy Grill Active Food Systems Ltd., Synergy House, 70 High Street, Offord Darcy, St Neots, Cambs., PE19 5RH 01480 811000

Comark Instruments 52 Hurricane Way,Norwich, Norfolk, NR6 6JB 0207 942 0712

Cook Co Nottingham Ltd 99 Manvers Street, Nottingham, NG2 4NU 0115 912 1188

No-Fli Limited Building C, Knaresborough Technology Park, Manse Lane, Knaresborough, Yorkshire, HG5 8LF 01423 855600

Electronic Temperature instruments Ltd Easting Close, Worthing, West Sussex, BN14 8HQ 01903 202151

Lowe Rental Ltd Unit J, Knockmore Ind. Estate, Lisburn, Northern Ireland, BT28 2EJ 028 9260 4619

Alliance On-line Alliance House, Marshfield Bank, Crewe, Cheshire, CW2 8UY 0844 499 4300

Chicken Coaters & Marinades Chicken Train Kerry Foodservice, Birstol, T: 0800 138 1938 E: W: Dibs Distribution 1432b Clock Tower Road, Isleworth, Middlesex, TW7 6DT 0208 568 6668


Fastfood Professional • April and May 2022

Chicken Frying and Cooking Equipment Jestic Foodservice Equipment Units 3 & 4, Dana Estate, Transfesa Road, Paddock Wood, Kent, TN12 6UU 01892 831960

Kuroma Kiln Head Spring, Kneeton Lane, Barton, DL10 6NB 01325 377189

Hopkins Catering Kent Road, Pudsey, Leeds, LS28 9NF 0113 257 7934

PD Catering International MFG Group Nile Street Bolton, Lancs. BL3 6BW 01284 382800

Pandnet Ltd (Kuroma) Unit 1, Premier Works Canal Street South Wigston Leicester LE18 4PL 0116 2772 372

Mammoth Cleaning



Storeys Bar Road, Peterborough, Cambridgeshire, PE1 5TQ 0800 432 0224

Cold Drinks and Slush Us 4 Slush Limited 4 Middle Road. Bailie Gate Industrial Estate, Sturminster Marshall, Dorset. BH21 4DB 01202 666922

Longo & Co Unit 5A, Steps Industrial Estate Magdale, Honley West Yorkshire, HD9 6RA 01484 606352

SnowShock Ltd Unit 43 Invincible Drive, Armstrong Industrial Park, Newcastle upon Tyne, NE4 7HX 0330 053 6132

Crisps and Snacks Palmer and Harvey 106 – 112 Davigdor Road Hove, East Sussex, BN3 1RE 01273 222 100

Salty Dog

Chippers and Peelers Carlton Catering Equipment Grange Farm, Braithwell Road, Ravenfield, Rotherham South Yorks., S65 4LP 01709 540004

Regrit-it 1st Floor Rear, 40 Percy Park Tynemouth, North Tyneside. NE30 4JX 07740 664410

Williams Catering Products Exeworthy Farm, Staplake Lane, Starcross, Exeter, Devon, EX6 8QT 01626 890871

Cleaning Materials Ecolab UK Various UK locations Central: 0 02920 852000

Pattersons Winterstoke Road Bristol, BS3 2NS 0117 934 1270 Salty Towers PO Box 766 Chesham Bucks., HP5 3YD 01494 774422

Curry and Gravy Mixes Dinaclass Kerry Food Service, Bristol, T: 0800 138 1938 E: W: Kerry Foodservice Thorpe Lea Manor, Thorpe Lea Road, Egham, Surrey, TW20 8HY 01784 430777

Deep Premises Cleaning Bright Hygiene Omega House, Unit 7, Sarbir Industrial Park, Cambridge Road, Harlow, Essex, CM20 2EU 0800 093 7840

April and May 2022 • Fastfood Professional


Vapor Clean

TRADE DIRECTORY 1st Floor Dairy Unit, Ebdon Bow Farm, Wick Saint Lawrence, Weston Super Mare, BS22 7YU 01934 611242

Delivery Bikes Justebikes 216 Hinckley Road Leicester, LE3 0TH 0116 3666 980

Free Go Electric Bikes 3 St Denys Road, Portswood, Southampton Hampshire, SO17 2GN 0800 077 8711

Digital Menu Systems Ltd Limerick Works, Limerick Road, Dormanstown, Redcar, Cleveland, TS10 5JU T: 01642 482629 E: W:

Harlequin Printing and Packaging Harlequin House, Coed Cae Lane, Pontyclun, South Wales, CF72 9EW T: 01443 222219 E: W:

Duct Cleaning and servicing Specialists Advertise Here! You could be telling readers about your business or service on this page Call Athol now to book a space on

07725 434173 Standard and Premium Box listings available

CKC in association with KLS 8 Austin Fields Kings Lynn PE30 1PH T: 01553 886101 / 07766 747405 W: E:

De-Duct Cleaning Service Deduct offer a fast & efficient Nationwide duct cleaning service with FREE shop survey T: 07806 487239 or 0333 772 0089 E: W: Just Filters Omega House, Unit 7, Sarbir Industrial Park, Cambridge Road, Harlow, Essex, CM20 2EU 01279 420289

Network Hygiene Knowledge Centre, Wyboston Lakes, Great North Road, Wyboston, Bedfordshire, MK44 3BY 0333 577 6384

Ethnic foods Shana Foods Unit 5 Second Way, Wembley Middlesex, HA9 0YJ 0208 8782 3200

Wing Yip 375 Nechells Park Road Nechells, Birmingham, B7 5NT 0121 327 6618

Fats and Oils Vandemoortele/P100 P100 has over 60 years of frying experience, helping to create great tasting food time and time again. Being refined to the purest level, P100 offers unrivalled consistancy in taste and freshness from the first portion to the last.

T: 0208 814 7810 M: 07912 389446 W:

Olenex Trading (UK) Ltd ADM Trading (UK) Limited, Church Manorway, Erith, Kent, DA8 1DL

E: T: 01322 444836 W: The

Fryers’ Favourite For Over 60 Years.

Nortech Foods Limited For information, advice, or customer support material pleas Olenex Trading (UK) Limited. Tel: 01322 444836 e-mail: Ings Road, Doncaster, South Yorkshire, DN5 9TL 01302 390880

Arrow Oils Limited Glebe Street, Shaw, Oldham Lancashire, OL2 7SF 01706 880796

EPOS Systems

Finance, Leasing & Insurance


Complete Leasing Solutions Ltd

Manchester: 167 Heywood Road, Prestwich Manchester, M25 1LB Scotland: 89 Main Street, Winchburgh West Lothian, EH52 6RA T: 0871 566 0766 E: Manchester: Scotland:• W:

Manor Farm,

BD Signs Nottingham Unit 18, Bailey Brook Industrial Estate, Amber Langley Drive, Langley Mill, Nottingham, NG16 4BE 0800 195 3610

Media Screen Solutions Cleveland House 116 Cleveland Street Wirral Merseyside, CH41 3RB 0800 515690

Signagelive Limited Rectory Farm Barns Walden Road Little Chesterford Saffron Walden Essex CB10 1UD 01799 530110

Digital Media systems Pressers House, 2 South Lane, Elland, West Yorks, HX5 0HG 01484 588895


Fastfood Professional • April and May 2022

Kepos Systems Ltd 10 Gunton Road, London, SW17 9EL 07939 927624

Revel Systems London Office Moorgate 1 Fore Street London, EC2Y 5EJ 0203 8081 036

It’s Lolly ltd Crystal Gate 28-30 Worship Street London EC2A 2AH 0800 038 5389

Chilworth Old Village, Southampton, Hants, SO16 7JP T: 023 8076 6467 E:

Corporate Asset Solutions Manor Farm,, Chilworth Old Village, Soputrhampton, Hants, SO16 7JP 023 8076 6467

Johnson Reed Bridge House, Newbridge Lane, Stockport, SK1 2NA T: 0161 429 6949 E: W:

Glover & Howe Insurance Services 4 St Peters Court, St Peters Street, Colchester, Essex, CO11 1WD 0845 602 3866 April and May 2022 • Fastfood Professional


Collins Seafoods Ltd Unit 2, Park 2000,

Unique Seafood 2 Floor, Grabbex Business Park, Murray Road, Orpington, Kent, BR5 3QY 0203 260 3580

Millennium Way, Newton Aycliffe, Co Durham, DL5 6AR

T: 01325 315544 E: W: Smales 30 West Dock Street, Hull, HU3 4HL 01482 324997

Fish & Chip Shop Suppliers VA Whitley & Co Ltd Milward House Fir Street Heywood OL10 1NW T: 01706 364211 E: W:

FAS 2000 Ltd/Fastnet Fish Estate Road No.5, South Humberside Industrial Estate, Grimsby, N.E. Lincs., DN31 2TG 01472 240777

Wraggs Seafoods Ltd Unit 2, Park 2000, Heighington Lane Business Park, Newton Aycliffe, Co. Durham, DL5 6AR 01132 498832

J Sykes & Sons Ltd New Smithfield Market, New Smithfield House, Whitworth Street East, Manchester, M11 2WP 0161 223 9311

Amanda Seafoods A/S Constatiavej 29, DK-9900, Frederikshavn +45 96 22 15 00

Mannin Fish Ltd 3 Sterling Court, Stevenage, Herts., SG1 2JY 01438 359444

Xpress Fish 351 South Boulevard, Hessle Road, Hull, HU3 4DY 01482 633550

Whitby Seafoods Ltd Fairfield Way, Whitby, North Yorkshire, YO22 4PU 01947 606101

Young’s Foodservice Ross House, Wickham Road, Grimsby, DN31 3SW 0800 132 096

Royal Greenland Ltd Gateway House, Styal Road, Wythenshawe, Manchester, M22 5WY 0161 490 4249


Fastfood Professional • April and May 2022

Friars Pride Milward House Head Office & Peterborough Depot: Oxney Rd Indst Est, Peterborough, PE1 5YW T: 01733 316400 Fx: 01733 316425 E: W:

JJ Food Service Innova Park, 7 Solar Way, Enfield, EN3 7XY T: General 08433 090991 T: Paul Brailsford – 07880 176015 E: E: W: Henry Colbeck Seventh Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0HG 0191 482 4242

T Quality Westmead Industrial Estate, Westlea, Swindon, Wiltshire, SN5 7YY 01793 648900

Wilsons Seasonings Ltd Stagenhoe Bottom Farm, Whitwell, Hertfordshire, SG4 8JN 01438 871967

Food Safety & Hygiene Checkit Limited Broers Building JJ Thomson Avenue Cambridge, CB3 0FA

T: 01223 941450 E: W: Chartered Institute of Environmental Health (CIEH) Chadwick Court, 15 Hatfields, London, SE1 8DJ 0207 928 6006

Frozen Food Suppliers


Fish Suppliers

Central Foods Maple Court, Ash Lane Collingtree Northampton NN4 0NB T: 01604 858 522 E: W:

Golden Valley Foods Maple Court, Ash Lane, Colling Tree, Northampton, NN4 0NB T: 01604 858522 E: W: www.central Brands/goldenvalleyfoods.aspx

Frying Ranges KFE Ltd Unit A-B, Bentley Business Park, Blenheim Way, Market Deeping, Peterborough, PE6 8LD, 01778 380 448

Frank Ford Limerick Road, Dormanstown, Redcar Cleveland TS10 5JU

T: 01642 489868 E: W:

Martyn Edwards Ltd Limerick Road, Dormanstown, Redcar Cleveland TS10 5JU

T: 01642489868 E: W:

Fryline in association with KLS 8 Austin Fields Kings Lynn PE30 1PH

T: 01553 772935 / 07770 568939 W: E: Florigo 4 Centech Park, Fringe Meadow Road, North Moons Moat, Redditch, B98 9NR 01527 592000

Hewigo (UK)Ltd Bateman House, Little Fields Way, Oldbury, West Midlands, B69 2BT 0121 544 9120

Henry Nuttall Ltd Manor Drive, Dinnington, Sheffield, S25 3QU 01909 560808

April and May 2022 • Fastfood Professional



Preston & Thomas Frying Ranges Ltd PO Box 728, Fareham, Hants, PO14 9QU 01732 757636

Mallinsons of Oldham Ltd Trent Industrial Estate, Duchess St, Shaw Oldham, Lancashire, OL2 7UT 01706 299000

Valentine Equipment Limited 4 Trafford Road, Reading, Berks., RG1 8JS 0118 957 1344

Frying Range Engineers KLS Frying Ranges Service 8 Austin Fields Kings Lynn


Scanomat UK 30 Broughton Street, Manchester, M8 8NN 0161 833 0024 0800 032 7581

Grease Traps Oli Environmental Services 6 Chapel Lane, North Luffenham, Oakham, LE15 8JP 01780 720679

GMG Ltd Eaton Works, Allthorpe Street, Leamington Spa, CV31 2AU 01926 432030

Hog Roast Machines and Barbecues

PE30 1P

The Hogg Boss

T: 01553 772935 / 07770 568939 W: E: Peake Products, Unit 4, Walton New Road Ind. Estate, Bruntingthorpe, Lutterworth, Leics., LE17 5RD 0116 247 8500

Gazebos/Mobile Units Instant Promotion (UK) Ltd Unit 7, Liberty Industrial Park, South Liberty Lane, Bristol, BS3 2SU 0117 963 1668

VTO (Vertical Take Off) Promart Manufacturing Ltd Unit 2B Caddick Road, Knowsley Industrial Park South, Merseyside, L34 9HP 0151 546 4666

General Catering Supplies

Tasty Trotter Bridge Street, Clay Cross, Derbyshire, S45 9NU 01246 866800

Cinders Barbecues High Bentham, Lancaster, LA2 7NB 01524 262900

Hot Drinks Equipment Franke Coffee Systems UK Ltd

Unit 1, Greenway, Bedwas House Industrial 6A Handley Page Way, St Albans , Hertfordshire, AL2 2DQ 01923 635700

Estate, Bedwas, Caerphilly,

Espresso Essential

CF83 8XP Unit 2, Oakley Green Nurseries, Westerleigh Hill Road, Westerleigh, Bristol, BS37 8QZ 0800 731 2980

Peter’s Food Service

T: 029 2085 3200 • F: 029 2085 3323



Tchibo Coffee International Ltd Brakes UK wide 0345 6069090

Bidvest Foodservice 814 Leigh Road, Slough, SL1 4BD 01494 555900

Hopwells Ltd Head Office, Glaisdale Drive, Bilborough, Nottingham, NG8 4LU 0115 929 1101

Adams Fast Food Supplies Various UK Depots 01274 492044 Ask for local depot number


Fastfood Professional • April and May 2022 Tchibo House, 7-8 Blenheim Road, Epsom, Surrey, KT19 9BE 01372 541881

Logic Vending The Maltings Business Centre, Stanstead Abbotts, Hertfordshire, SG12 8HG 0808 278 3327

Fracino 18-22 Birch Road East, Birmingham, B6 7DB 0121 328 5757

Ice Cream Carpigiani UK Ltd Faculty House, 214 Holme Lacy Road, Rotherwas, Hereford, HR2 6BQ 01432 346018

Caterlink Limited Units 7-8, Bodmin Business Park, Launceston Road, Bodmin, Cornwall, PL31 2RJ 01208 78844

Beechdean Dairies Limited Old House Farm, North Dean, High Wycombe, Bucks, HP14 4NL 01494 563980

Taylor UK 106 Claydon Business Park Great Blakenham, Ipswich Suffolk, IP6 0NL 0800 838 896

Hopkins Catering Kent Road, Pudsey, Leeds, LS28 9NF 0113 257 7934

Longo & Co Unit 5A, Steps Ind. Estate, Magdale, Honley, Huddersfied, West Yorks., HD9 6RA 01484 606351

Kebab Suppliers Double A Kebabs Millennium Business Park, Mansfield Nottinghamshire, NG19 7JX T: 01623 422888 E: W: Istanbul Meats Unit 3, First Avenue, Drum Industrial Estate, C hester le Street, Birtley, Co. Durham, DH2 1AG 0191 492 3909

Golden Delight Foods Ltd, 26 Clayton Road, Birmingham B8 1JE 0121 327 8800

Kismet Kebabs Milton House, Maldon Road, Latchingdon, Essex CM3 6LF 01621 744 055 April and May 2022 • Fastfood Professional


Peter’s Food Service

Fylde Fresh & Fabulous Quadrant 3, Yorkshire Way, West Moor Park, Armthorpe, Doncaster, DN3 3FB 01302 834141 Unit 1, Greenway, Bedwas House Industrial Estate, Bedwas, Caerphilly, CF83 8XP 029 2085 3200 Fylde Fresh & Fabulous, Stanley Villa Farm, Back Lane, Weeton, Preston, PR4 3HN 01253 836444

Oil Management Premier1 Filtration Kiln Head Spring, Kneeton Lane, Barton, DL10 6NB 01325 377189

Packaging Coveris UK Food & Consumer 7 Howard Road, Eaton Socon St Neots, Cambs PE19 8ET T: 01480 476161 E: W: Crafti’s Ltd (For Kids) 3rd Floor, Towcester Mill, Chantry Lane, Towcester, Northants, NN12 6AB 01327 358508

W F Denny Unit 7, Tudor Road, Altrincham Business Park, Broadheath, Cheshire, WA14 5RZ 0161 927 4949

It’s a Wrap (JR Press) 7 Stephenson Close Daventry Northamptonshire NN11 8RF Tel 01327 301566

PlanglowLtd The Quorum, Bond Street South, Bristol, BS1 3AE 0117 317 8600

Southern Fried Chicken Unit 1, Headley Park 9, Headley Road East, Woodley, Reading, Berkshire, RG5 4SQ 0118 944 1100

Pies Pukka Pies Ltd

Holland’s Pies Baxenden, Accrington, Lancashire, BB5 2SA 01706 213591

Pizza & Pasta Express Foodservice Unit B, Dominion Way, Rustington Trading Estate, Littlehampton, West Sussex. BN16 3HQ 01903 775077

Eurilait Leighton Lane Industrial Estate, Leighton Lane, Evercreech, Somerset, BA4 6LQ 01749 838100

999 Pizza Toppings UK Unit 6, Teakcroft Fairview Industrial Park Marsh Way Rainham, Essex, RM13 8UH 01708 558885

Venice Bakery UK Ltd Unit 2, Crown House, Queen Street, Bexleyheath, Kent, DA7 4BT 0208 301 2624

Pan’Artisan Units 25/26 Holmbush Industrial Estate, Holmbush Way Midhurst, West Sussex GU29 9HX 01730 811490 Unit 3, Smallbridge Business Park, Riverside Drive, Rochdale, Greater Manchester, OL16 2SH 01706 526732

Stoupid Pizza UK 84 Holmsdale Road, Coventry, CV6 5BJ 02476 278102

Potatoes AHDB Potatoes Agriculture & Horticulture Development Board, Stoneleigh Park, Kenilworth, Warwickshire, CV8 2TL 024 7669 2051


Fastfood Professional • April and May 2022

Potato White Company Unit 7B Bessingby Industrial Estate Bridlington, East Yorkshire, YO16 4SJ T: 01262 228286 E: W:

Drywite The House of Lee, Park Lane, Halesowen, West Midlands, B63 2RA T: 01384 569556

Poultry Suppliers Central Foods Maple Court, Ash Lane Collingtree Northampton NN4 0NB T: 01604 858 522 E: W:

Riverside Food Services Units 1-4, The Stables, Sutton Farm, West

T: 01691 839288 E: W:



Potato Treating & Equipment

Felton, Oswestry, Shropshire,

Leicester, LE7 1LD


www Castleton of Eassie, Glamis, By Forfar, Angus, DD8 1SJ 01307 840551 Genus, Hammond Close Attleborough Fields Ind. Est. Nuneaton, Warks., CV11 6RY 02476 254941

The Halcroft, Syston,

T: 0116 264 4004

Agrico UK Ltd.

Pizza and Baguette

Kiren Foods


Paragon Quality Foods Ltd

SY11 4HX

Dibs Distribution 1432b Clock Tower Road, Isleworth, Middlesex,TW7 6DT 0208 568 6668

Nila UK Ltd Unit 9b, Beaver Ind. Estate, Brent Road, Southall, Middx., UB2 5FB 020 8744 7700

Refrigeration Adande Adande Refrigeration Ltd. 45 Pinbush Road, South Lowestoft Ind. Est Lowestoft, Suffolk NR33 7NL 0844 376 0023 April and May 2022 • Fastfood Professional



Hoshizaki/Gram 2 The Technology Centre London Road, Swanley,Kent, BR8 7AG E: Hoshizaki - uksales@ E: Gram - W: W: T: Hoshizaki - 0845 456 0585 T: Gram - 01322 616 900

McWhinney’s Sausages 10 Balloo Way, Balloo Industrial Park, Bangor, Co. Down, N. Ireland, BT19 7QZ 028 9127 1811

Pukka Pies Ltd Units 3 & 4, Dana Estate, Transfesa Road, Paddock Wood, Kent, TN12 6UU 01892 831960

The Halcroft, Syston,

Bryggen Road, North Lynn Industrial Estate, Kings Lynn, Norfolk, PE30 2HZ 01553 817000

Foster Fridge 1st Floor, The Coach House, Montpelier Mews, High Street South, Dunstable, Bedfordshire, LU6 3SH 01582 788486

Polar Refrigeration Unit 8, Access 18, Bristol, BS11 8HT See website for stockists

Sauces & Marinades The Crucial Sauce Company Ltd Unit 1b, Nechells Business Centre, 31 Dollman Street, Nechells, Birmingham, B7 4RP T: 0121 333 3233 E: W:

Leicester, LE7 1LD T: 0116 264 4004 E: W:

Peter’s Food Service Unit 1, Greenway, Bedwas House Industrial Estate, Bedwas, Caerphilly, CF83 8XP 029 2085 3200 3-6 Rydon Industrial Estate, Canal Way, Kingsteignton, Newton Abbot, Devon, TQ12 3SJ 01626 333101

Metrow Foods Limited Airborne Close, Leigh-on Sea Essex, SS9 4EN 01702 527441

Suffolk Meat Traders Grove Lane, Elmswell Bury St. Edmunds Suffolk, IP30 9HN 01359 242 500 Unit 21 – 22 Kernan Drive, Loughborough, Charnwood, LE11 5JF 01509 631650 Baxenden, Accrington, Lancashire, BB5 2SA 01706 213591

Dibs Distribution

Rollover Limited 1432b Clock Tower Road, Isleworth, Middlesex, TW7 6DT 0208 568 6668

Keejays Limited Crockatt Road, Lady Lane Ind. Estate, Hadleigh, Suffolk, IP7 6RD 01473 827304

Sausages, Pies and Burgers James T Blakeman & Co Ltd, Millenium Way, High Carr Business Park, Newcastle –under- Lyme, Staffordshire, ST5 7UF 01782 569610


Fastfood Professional • April and May 2022 Maun House, Maun Way, Hermitage Lane, Mansfield, Nottinghamshire, NG18 5GX 01623 645809

Promart Manufacturing Ltd Unit 2B Caddick Road, Knowsley Industrial Park South, Merseyside, L34 9HP 0151 546 4666

Trade Bodies Marine Stewardship Council (MSC)

Westaway Sausages Ltd.

Holland’s Pies BI Europe Limited 5 Wharfe Mews, Cliff Terrace, Wetherby, LS22 6LX 0113 258 3324

Jephsons Shopfitters Ltd

Jestic Foodservice Equipment

Williams Refrigeration

Elite Shopfitters Leeds Ltd. Rollover House, 802 Oxford Avenue, Slough, Berks., SL1 4LN 01753 575558

The Franconian Sausage Company Unit 26, Eldon Way, Paddock Wood, Kent, TN12 6BE 01892 837816

Shopfitters & Fabricators Barland Shopfitting Specialists Unit 18, Honey Hall Ing, Huddersfield, West Yorks., HD2 1GP 0800 043 5523 Marine House 1 Snow Hill London, EC1A 2DH 0207 246 8900

Seafish 18 Logie Mill Logie Green Road Edinburgh, EH7 4HS 0131 558 3331

Seafood Scotland 18 Logie Mill Logie Green Road Edinburgh, EH7 4HS 0131 557 9344

NEODA PO Box 1184, Bromley Kent, BR1 9XW T: 020¬ 8464 3954 E: W:

British Frozen Food Federation (BFFF) Warwick House, Unit 7, Long Bennington Business Park, Main Road, Long Bennington, Newark, Notts, NG23 5JR 01400 283090

British Kebab Awards 8th Floor, Elizabeth House 39 York Road, London, SE1 7NQ, / nominationskebabawards@ 020 7183 4272

PAPA The Pizza, Pasta and Italian Food Association Association House 18C Moor Street Chepstow NP16 5DB 01291 636338

Asian Catering Federation London Pall Mall 100 Pall Mall St James London, SW1Y 5NQ

April and May 2022 • Fastfood Professional


Web Design

Gallones Ice Cream Parlours

Pro Web Design

Harry Ramsden’s Unit A-B, Bentley Business Park, Blenheim Way, Market Deeping, Peterborough PE6 8LD 01778 380448 119 Hertford Road, London, EN3 5JF 0203 659 4745

National Federation of Fish Friers 13 University Road Leicester, LE1 7RA 0116 255 3400

KFE School of Frying Excellence 4 Greenwood Mount, Leeds, LS6 4LQ 0113 230 7044

Shinebright Creative

London Fish and Chips


Muffin Break

Papa John’s

Crossways Foodservice Consultants

Wholesalers and Cash and Carry

29 High Street Needingworth, St Ives Cambridgeshire, PE27 4SA

Central Foods

Peri Peri Original

Maple Court, Ash Lane Collingtree Northampton NN4 0NB

T: 07725 434173 Crossways E: W: Carpigiani Gelato University UK Carpigiani House Coldnose Rd Rotherwas Industrial Estate Hereford, HR2 6JL 01432 346 018

Uniforms United Workwear The United Collection Ltd 80A Ashfield Street London, E1 2BJ 0207 780 1746

T & T Embroidery Solutions Ltd 98 Morley Drive, Ely Cambridgeshire 07783 628397

Simon Jersey Altham Accrington Lancashire, BB5 5YE 0370 4609 047

Best Workwear FRS Countrywear Limited Unit 1 Building 6 Stanmore Ind. Est. Bridgnorth Shropshire, WV15 5HP 08454 65 66 65


T: 01604 858 522 E: W:

107 Berrows Business Centre, Bath Street, Hereford, HR1 2HE

T: 01432 378690

Pita Pit UK

Pizza Time

Quiznos Booker Limited Irthlingborough Road, Wellingborough, Northants, NN8 1LT 01933 371000

Sam’s Chicken

Subway www,

Costco (Head Office) National locations Hartspring Lane, Watford, Hertfordshire, WD25 8JS 01923 213113

Khanjra International Foods Ltd Greenbank Business Park, Blakewater Road, Blackburn, Lancs, BB1 3HU 01254 676793

Parfetts (Head Office) Didsbury Road, Stockport, SK4 2JP 0161 429 0429

Franchise Opportunities Banger Bros

Chicken Cottage

Chop & Wok


Chozen Noodle

Utility Helpline

Pepe’s Piri Piri


Training & Consultancy

Waffle Delight

You could be telling readers about your business or service on this page Call Athol now to book a space on

07725 434173 Standard and Premium Box listings available

Doner Kebab German Doner Kebab

Empire Dogs



Flamin’ Chicken



Fastfood Professional • April and May 2022

April and May 2022 • Fastfood Professional



Fastfood Professional • October April andand MayNovember 2022 2021

April and May 2022 • Fastfood Professional


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Articles inside

FEA warns of continuing price increases and equipment delays

page 50

In support of Ukrainians

page 49

Uber Eats, Deliveroo and Just Eat double commission revenue from UK restaurants

page 48

The Ice Cream and Artisan Food Show 2022 in Harrogate last month was a resounding success

page 41

Northumberland ice cream van voted Best in the UK

page 40

New study reveals the five biggest challenges faced by UK Quick Service Restaurants

page 46

New Forest Ice Cream’s ‘Malt ‘n’ Choc’ springs onto menus this Easter

page 44

English Cheesecake Company unveil new website

pages 42-43

JJ Positions itself as a‘Refugee Friendly Workplace’

page 47

Pidy’s innovative sponge sheets to take operators by storm

page 45

Discover what Carpigiani can do for you Discovery Days launched in February

page 39

Panasonic forges new partnerships to offer ‘best in class’ customer service

pages 36-37

The more you delay, the more you pay

page 38

Jestic Foodservice Solutions launch a sleek new website plus 23 brand micro-sites

page 34

The Dukes of Chippingdom – delivering joy to doorsteps across the land

page 35

Aviko shines a light on dark kitchens with upcoming webinar

page 33

Merrychef Unveils game changing conneX®

pages 30-31

Everything you love about Meadow Vale but Vegan

page 32

KTC Launches Super Southern Fry

page 29

HyGenikx helps protect Kauai staff, despite serving 200,000 customers

page 28

Jestic partners with Creative Retail Display for central London showroom

page 27

Intelligence meets functionality in latest Valentine launch

pages 14-15

SPEED-Xä – combining speed and quality without compromise

pages 20-21

The possibilities are endless with the latest Fri-Jado Auto-clean rotisserie range

pages 24-25

Adande new ‘B’ energy class rating grab-and-go open-display cabinet

pages 22-23

Russian invasion of Ukraine: Implications for the UK Seafood Supply Chain

page 8

Antunes countertop range of appliances satisfy on-the-move consumers

page 26

Henry Jones solutions… The Original and the Best

pages 12-13

Grab & Go Opportunities?

page 9
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