OUR ROCKET HITS THE SKY AT HIGH SPEED!
Vivacious Mbhiza Lifts up The lid!
FREE FIBRE INTERNET FOR SOUTH
AFRICAN SCHOOLS
GOVERNMENT IN LINE WITH NET99’S POLICY APPROACH!
Satisfied Clients: You speak HAMMANSKRAAL FIBRE LAUNCH HIGHLIGHTS Uninterrupted Connection With DJ Skuzabell!
In July, Nelson Mandela International Day is celebrated the world over. The day, unanimously voted in favor of by the UN General Assembly, recognizes the birth month of the former statesman, in recognition of his struggle for a free South Africa for all and the example he used his life to set.
This year the world came to celebrate the 15th edition of Nelson Mandela Day. Before his death in 2013 at the age of 95, Madiba, as he was affectionately known, left us with a task to hold hands and help each other, especially the vulnerable, by volunteering 67 minutes of our daily activities on 18 July to assist others in any way.
For peace’s sake, Mandela dedicated the 67 minutes to echo the years fought for social justice, and for this country to get the freedom it so deserves today. As Net Nine Nine, we always play our part, to contribute towards eradicating poverty, unemployment, connecting non-profit organizations with free internet fibre, dressing the less fortunate, keeping them warm, and bringing communities together in whatever way possible.
With our adherence to communities that we serve across the length and breadth of this country, delivering unchallenged fast internet fibre without fail, we need support from our circle of friends by acting against vandals who are destroying our infrastructure in search of copper.
Remember, all the underground or overhead cables bringing internet into your living room, office, or space where you’ve put your ONT (router for others), are essential and without all the infrastructure then you will not have connection with the world.
In line with what Nelson has taught us: “To be free is not merely to cast off one’s chains, but to live in a way that respects and enhances the freedom of others.”
Madiba further indicated: “There can be no keener revelation of a society’s soul than the way in which it treats its children.”
This is my call to all thugs destroying our poles, cabling and many other delicate parts of the infrastructure, STOP IT NOW! Not only are you destroying the infrastructure, but with over 25 schools across our networks that have been connected with free internet, you’re destroying the future of our children.
As a hint, those cables cannot be sold for anything. Fibre is made from glass, not copper, so they’re worthless, except for transmitting internet waves to your home – just a declaration.
With internet, especially Net Nine Nine that has penetrated the more secluded villages and areas where they never thought they’d enjoy internet fibre, it’s a basic necessity enhancing social and economic development.
But what do I mean?
The youth can interact with their fellow friends on social media from diverse cultural backgrounds across the world, with others even making a living out of our infrastructure as influencers. Others use it to apply for jobs and turn into successful business leaders in their communities.
Now, when a vandal tampers with our equipment, it disables hundreds, maybe thousands, of clients who see the items as valuable. It has been my wish that our efforts to bridge the digital divide gain ground and we are at the critical moment where we need to study and understand the pros and cons of Artificial Intelligence (AI).
South Africans cannot be left behind as the world moves forward in the 4IR and AI takes charge of lives, while we would be left standing in the dark – not in the bright future we deserve.
If you’re one of those who have been hellbent on destroying our equipment, it might be out of anger, thuggery or whatever the reason, please call yourself to order.
And, if you witness anyone damaging the Net Nine Nine infrastructure, or any valuables within your community, please approach the nearest police station, and you’re also entitled to contact your community crime forums to report the matter. Also let us know what’s happening. We want to make sure our clients are reconnected as soon as possible when these things happen!
You’d be doing a great job to save the community, as well as be our Hero for looking after what belongs to you.
However, DO NOT approach those criminals because we care about your safety – just alert the people trained to handle such thuggery.
Happy Heritage Month in September!
Ke lo rata kaofela!
With intermittent internet connection in outlying Rustenburg, North West, which has irked the Batswana communities, a solution was urgently needed to get people of the Platinum Province connected with lightning fast and uninterrupted fibre connection.
Like it’s known in these streets lately, it is a win for all the areas surrounding Rustenburg that Net Nine Nine is in town, starting in Boitekong where infrastructure has already been rolled out to service the people who have sent an urgent call to us. Net Nine Nine was happy to answer that call!
In fact, an office is already operational with Portia Nkateko Mbhiza as Regional Manager in that neighbourhood, and the best service is on the cards for those who sign up first.
As it’s always the case, our Net Nine Nine office call centres will be flooded with calls from happy clients, and it’s a vow that little to no negative comments would be registered with Hellopeter, an online channel where consumers and businesses directly engage robustly. However, Mbhiza said she’ll work tirelessly for the Net Nine Nine family considering her 13 years’ experience in the fibre internet business.
Born and bred in Giyani, Limpopo but currently residing in Johannesburg, Mbhiza has already packed her bags to form part of the community of Rustenburg who are very welcoming –witnessed when Net Nine Nine visited the area frequently in July to inspect the progress in the neighbourhood.
As Regional Manager of three wards in the Boitekong area, Mbhiza, who played a key role in building up the Ga-Rankuwa and Hammaskraal regions, isn’t shy to say that her Rustenburg office will be the best seller in all Net Nine Nine regions across the country. She will be looking after all the sales divisions, engage with all community leaders and people of Boitekong at large.
“I believe this will be the biggest asset for Net Nine Nine,” she vowed.
“It will be one of the best regions Net Nine Nine has ever had. I won’t restrict myself to being a Regional Manager only, but I will be on the ground with my team, giving them training daily, and ensure they understand the product and engage more with communities.”
Mbhiza said she has already started with fibre internet education within the communities, and she believes it’s important to calm the nerves of those still in doubt.
“It’s something that we as employees don’t often think about because we assume people are accustomed to fibre internet,” she told this newsletter.
“It’s very important that we run classes for communities to understand how it works better. Our Marketing Department has already drafted an education pamphlet that will be delivered to the communities for free. This process that started early in July.
“We don’t want people to see poles in their yards and ask themselves questions or refuse our sales teams entering their houses. This will further help us generate leads. On our visits to the houses, this is where we will interact with the dwellers and answer their questions, and not an imbizo with all community members gathered in one place.”
She indicated that most people still mistake fibre internet for wireless services – two different internet transmitting connectors.
An optical fibre is a flexible glass that can transmit light from one end to the other, operational even during loadshedding or a power outage, as long as you have a UPS (uninterruptable power supply).
“And as such, fibre-optic communications permit transmission over longer distances and at higher bandwidths and at greater speed than electrical cables,” she explained.
“It’s important to note that fibre doesn’t use sim-cards, unlike wireless that transmits in 3G, 4G or lately 5G. I have been in the fibre industry for over 13 years and carry with me a lot of experience.
“Our clients use their fibre connection to look for jobs, schoolwork, stream movies, documentaries, sport and music, and helps children spend time at home. It’s good that we always want our children indoors in these trying days, and Net Nine Nine is there to babysit your little bundle of joys.”
“With millennium changes, and now caught up in times of robotics, coding, 4IR, AI and online gaming, it is very important to keep up and not be left behind. My child used to compete with his internationally based friends, and he would complain about the slow speed from his pocket router. This was fixed quickly by having fibre internet, an uninterrupted connection which transmits fast internet without buffering. It’s used for a good cause.”
Mbhiza said this industry changes lives, and now it’s time for outlying Rustenburg to live like their peers in Rustenburg, Gauteng and Cape Town.
One Boitekong ward councillor, Joseth Qobeka who looks after Boitekong, Pardekraal, Extension 23, Million Dollar, Abhudabi, Portion 50, Plot 14, Extension 8 and 2, the community cannot wait for Net Nine Nine lines to be switched on and go live in their area.
He told this publication: “A lot of people still don’t know much about fibre internet and they want to understand how it works. The few that know are excited because it’s an important component in the house. I am glad that you will be educating our residents in their homes during the sales visits. Net Nine Nine must find ways on how to educate more people about fibre and how they will benefit from it.”
He is excited himself and vows to spread a word out there that Net Nine Nine e fitlhile (arrived).
“We are a very particular bunch of people always seeking the best. I believe we have to do this thing in a proper way. It’s good that the community understands why the infrastructure trenching started early,” added the councillor.
It has been a more productive first half of the year for Net Nine Nine than we expected with the two quarters having attracted a good client base, and the interest in the brand keeps on growing across South Africa. Net Nine Nine has committed hundreds of thousands in community service investment (CSI) – public schools, non-government organisations (NGO), and public champions connected with free internet.
Net Nine Nine, one of South Africa’s most highly rated internet service providers (ISP) suffocating big boys in the industry, has seen a significant growth in secluded townships and villages where the communities never imagined owning fast reliable fibre internet – but it’s finally there now.
With the first half of 2024 having surpassed expectations, and growth felt across the industry while driving the Fourth Industrial Revolution (4IR), as well as supporting institutions with keen interests in Artificial Intelligence (AI), the next half of the year promises to be interesting for Net Nine Nine.
To get a clearer picture on the past quarters and the next two, Be a Hero had a sit down with the brand’s mastermind, Albert Oosthuysen, Net Nine Nine Chief Executive Officer, who shared with us his views and expectations.
Be a Hero: Albert, how would you sum up the past two quarters of 2024, and would you say Net Nine Nine achieved all of its goals in the first half of the year?
Albert Oosthuysen: In some ways we did, and in some ways we didn’t. I would sum up the January-to-June cycle as an era of learning to scale the business going forward.
Be a Hero: How much would you estimate you’ve invested in communities through your CSI projects, and is this what you’ve aimed for as Net Nine Nine when you closed 2023?
Albert Oosthuysen: So far over 20 school have been connected for free, and we are still working on ensuring that more schools within our network coverage enjoy our service without paying a cent. This is a permanent solution for schools as we intend on enhancing their educational aspirations by assisting them to access the multitude of educational channels online.
We’re aware of the exorbitant data prices in South Africa hence we’ve made this service free for educational institutes, in the hope that we can assist in enriching the education experience for the youth in South Africa.
We believe that it is our responsibility to ensure that, whenever possible, we are uplifting our community members, through work opportunities, and partnerships with local SMME’s as well as community members and government officials. If we can unify our efforts with all the local stakeholders, we can have a meaningful impact within these communities.
In addition, much of our marketing, infrastructure and sales efforts include local community members or SMME’s allowing Net Nine Nine to share wealth that it generates with these “less affluent” towns. Whether we are renting advertising space from a local landowner, employing youth into our sales forces, or partnering with organisers to host sports tournaments - our focus is on community involvement and upliftment.
Be a Hero: Your staff complement is, on average, made up of youth. Could this be part of the strategic approach towards creating employment opportunities for the Under-35s who have been less fortunate in regards to stable employment?
Albert Oosthuysen: I think it happened almost organically, for the most part. We look for candidates with lots of energy, who are teachable and hardworking. We hire a lot from the areas where we build and operate in. But the strategy has always been to bring these employment opportunities to the areas we service.
Be a Hero: Your competitors aren’t coming close to Net Nine Nine when it comes to pricing, and the service it offers. Your prices have been the lowest among all ISPs and you’re offering the best speed ever. Please share with us how you’re getting it right?
Albert Oosthuysen: There are others that have come in with lower pricing, but it’s usually for a short period of time like a promotion, and it usually comes at the cost of a decline in service. For us, we started the business plan from the ground up. We determined early on where our pricing should be at, and what type of service we’d like to provide, then we worked back from there.
Lower prices to customers meant we needed to lower our input costs like network build and operating costs. Our team worked extremely hard to push down pricing from contractors and suppliers, and our finance team watches operating costs very closely on a day-to-day basis. In terms of service, Net Nine Nine is very proud of the service it provides, and that sets us apart from others. Our Stewards Program is something that no one else does in this industry.
Be a Hero: In line with the 4IR, has Net Nine Nine found its footing to keep competitors on the edge of their seats, how are you doing it?
Albert Oosthuysen: In order to remain ahead, one must continue to innovate and add new products and services to the benefit of the customer. We haven’t even started scratching the surface of what we want to do in our overall plan. Plans are being put into motion and the future is bright for our customers.
Be a Hero: When you closed off your books during the financial year end, would you say it’s as healthy as previously projected? If not, how do you plan on stabilising it?
Albert Oosthuysen: The year started off very rocky, and at one point we were not sure if this plan of ours was going to work out, but a few changes and additions to the team brought fresh ideas and perspectives and we ended much stronger and healthier than expected. So, we are very thankful for everyone’s efforts.
Be a Hero: The most critical for any company is its growth. How do you foresee the coming six-months?
Albert Oosthuysen: The next six months is when the rocket takes off. We really have learnt some very hard and important lessons on how to grow and scale. We’ll use those lessons in the next six months to
really execute on the plan.
Be a Hero: The government has adopted policy frameworks regarding AI and the 4IR as part of their interests. Has Net Nine Nine readied itself for that challenge?
Albert Oosthuysen: It’s amazing that the 4IR is one of the key focus points for the government. The lack of access to connectivity and the resulting digital divide is a serious problem in a world where those without access cannot compete for work and opportunities. In South Africa, the problem is very big and needs everyone to help bridge the gap - government and private sector alike.
Be a Hero: At the rate at which Net Nine Nine is growing across the country, will you cope with the demand for installations, and if so, please share details on how this will be achieved?
Albert Oosthuysen: Net Nine Nine uses local contractors alongside some of our more experienced contractors to build the networks and to do installations. So, wherever we go, there are more hands to make the dream possible and we continue to make sure that skills are passed down to the community.
Compared to the past six-months, would you say the July-December cycle will be as productive as the January-June cycle?
We will be adding many more new areas, homes and customers onto our network. I hope in the next six months, we will achieve the same growth as the past two years.
Lastly, what message do you have for your staff, including those on the ground and in our store regions in order for you to meet your objectivity?
Albert Oosthuysen: Firstly, I’d like to thank all of our staff members for the hard work they’ve put in and keep putting in. Everyone plays a pivotal role in the organisation, even if it doesn’t always feel like it. The industry and environment that we find ourselves in is one of extreme pressureand absolute targets. Please be aware of those around you and lend a helping hand, or even just an ear. We must move together as one, but we can’t do that if you’re not supporting the one alongside you. Let’s show each other ubuntu and be the change we want to see!
With few months before we bid 2024 bye-bye, it’s my humble plea to South Africans to consider moving in the direction of the fourth industrial revolution (4IR). Artificial Intelligenc (AI) has taken the world by storm, and gone are the days when South Africa used to be last to last grasp the importance of technological advancement.
A decade ago, we were warned about the technological transformation and migration towards digital, and many of us thought it was just a fallacy, but in reality, a decade is too short and we can attest to that. Our educational sector has shifted to digital, and our cars are talking to us lately, the banking sector has migrated to paperless, Bible and Hymn books are read digitally these days, politicians are going about it using iPads and the likes, and many other inventions in these neck of the woods.
Now, which brings me to crux of the matter – all these requires reliable and uninterruptable internet connection. To me, with experience of course, there has not been the best network in South Africa than NET NINE NINE.
This is the reason why I’ve partnered with the ISP (internet service provider) that has been a force to be reckoned with in the Free State. I can guarantee you today, many of their clients in Rocklands, Thabong and Phuthaditjhaba are basking in the glory of having their internet ONT (optical network terminal) in their living room.
They enjoy the best ever internet coverage and can buy and read e-books, spend the entire day online, educate their children, run pre-school classes online on the NET NINE NINE network, stream movies the entire day without it buffering, watch sports the whole day, attend all the workshops and school
meeting via the meeting platforms, and just about do anything with it. Do not be surprised lately as I will be appearing before you wearing the colours of Net Nine Nine, and as you know me – I don’t associate myself with below average brands.
Remember, the “Skuzabell brand” is a giant! Without any shadow of doubt or contradiction, I am willing to put my head on the block that the Net Nine Nine internet connection will not fail you, not under any circumstances – come rain or sunshine.
As a parting shot, be on the alert for this monthly column on the “Be a Hero” digital publication where I will be sharing the story of my connection lifestyle, and what am I up to in the particular month. I will be on roadshows across the Free State and my plea is that you must hoot when you see me, and greet with: “Happy Net Nine Nine Skuzabell”.
Nkunyana “DJ Skuzabell” Nkunyana
With the South African third school term set having resumed on 9 July 2024, Net Nine Nine, South Africa’s fastest growing Fibre Internet company aimed at empowering underdeveloped communities, will continue with the drive to connect township schools with free high-speed internet to access quality digital learning.
Over 21 schools in Gauteng and Free State are already connected with the 1Gig free fibre internet by the telecommunications company, and the drive now heads towards Mpumalanga and the North West villages where digital education is next to non-existent.
Net Nine Nine has been inundated with calls and requests from school principals and SGB’s (School Governing Body) alike, seeking help to connect their schools, and the Internet Service Provider (ISP) based in Johannesburg has heeded their call and the rollout continues.
The Gauteng Department of Education introduced the Paperless Classroom Project in 2015, and nine years later most schools in the country are still struggling to align with their peers due to lack of facilities exacerbated by a lack of funding and unreasonably expensive data prices.
The Information and Communications Technology (ICT) company’s rollout has been marked as an important element for South Africa to compete with compatriots in the continent and follow in the footsteps of Rwanda who are connected by an American-based fibre internet company.
However, Net Nine Nine has set itself a target to connect at least 100 schools in each province of its reach, where its network infrastructure has already been rolled out.
To bridge the digital divide in Mzansi and give access to equal ingress to quality education for scholars in previously disadvantaged and less served villages in South Africa, Net Nine Nine is making it possible.
It’s now clear that the global shift towards online learning is a reality and schools are now forced to be equipped with the essential infrastructure to have access to a world of opportunities, information and resources unlike before in this country.
The Government’s Paperless Classroom Project targeting no-fee schools in the townships can now become a reality. It has been noted that most schools have reserved classrooms for computer centres, but such labs are rendered by most as useless with no internet connection, and donated tablets laying in Principal’s office unused.
Net Nine Nine founding members, CEO Albert Oosthuysen and Chief of Staff, Nicholas Thipe, have invested a lot in ensuring black excellence becomes a reality, and equips South Africans with the tools that they need in order to achieve their dreams, and inspire those around them to do the same.
“Net Nine Nine has uplifted many South African communities welcoming them into the fourth industrial revolution (4IR) by connecting its people with unlimited access to great opportunities,” said Thipe.
“The latest installation was in Mandela Village and Rens Town, Hammaskraal, which followed hot on the heels of GaRankuwa, Kwa-Guqa, and many others, including communities in Bloemfontein in the Free State, and many others who are currently enjoying the fastest internet service. At this stage Net Nine Nine is in Mpumalanga and the North West.”
Just a decade ago, Unlimited Internet was just a pipedream for many South Africans, but today it is a living reality.
Mandisa Shiceka School of Specialisation
Kagiso Senior Secondary School
Mosupatsela Secondary School
Isiqalo Primary School
TM Letlhake Secondary School
Ipeleng Primary School
Kgothalang Secondary School
Kwa-Guqa Primary school
Itumeleng Lsen School
Thushanang Primary School
Kgola-Thuto Secondary School
Thotagauta Secondary School
Lephola Secondary School
Nelson Ngubeni School
DM Motsaosele Secondary School
Seatile Primary School
Teto High School
Thembekile Primary School
Lebogang Secondary School
Dirisanang Primary School
Bachana Mokwena Primary School
Get connected with Net Nine Nine through https:// netninenine.co.za/how-to-get-connected/ or contact customer service 087 245 0099 for lower internet packages for a stable and unaffected by weather conditions and distance, plus no binding commitments.
Hammanskraal experienced a big storm on Saturday, 20 July 2024, and many excited patrons were there to witness the fireworks. Not that it was a natural disaster, but the Renbro Shopping Centre near Renstown was brought to life with Net Nine Nine invading the place.
Net Nine Nine launched the Hammanskraal store, just opposite the Renbro Centre taxi rank, and there were a lot of exciting activities to thrill the clients. Our Regional Manager, Ronny Mofokeng, was happy that they’d hit their client target very quickly that day and couldn’t thank the people of Hammanskraal enough.
Mofokeng said: “It is always an honour to have a working station for our sales team. This is one special occasion that has given courage to our team and clients, too. Seeing Net Nine Nine staffers all in one place meant a lot to them. We intend on keeping the entire Hammanskraal connected with fibre without any interruptions. I know there’s always vandalism and unexpected outages, but we promise to be prompt in resolving such issues.”
Net Nine Nine CEO, Albert Oosthuysen, was also there in his capacity to officially cut the ribbon to declare the store open for business.
Among the entertainers on the day were Hammanskraal-born musician Dr Malinga and Tsekeleke, who left people singing along to their music.
“I’m already seeing myself as part of the Net Nine Nine family, though it is my first time attending your events,” said Dr Malinga of Linga’s Entertainment.
Besides the two musicians, there were sporting activities, netball and 5-a-side football, as well as jumping castles for the small ones.
For now, all payments and opening of new accounts can be made at the Renbro Centre store or just be on the lookout for our sales team in your area to your doorstep.
At Net Nine Nine we believe that all South Africans deserve to be treated with dignity and respect; to accomplish this, some South Africans need more help than others. When it comes to CSI (corporate social investment initiatives) we do our best to focus on the people who need help the most, so that these initiatives have a chance to make the most difference.
South Africa is plagued with mass unemployment, a lack of affordable access to education, and low access to business start-up opportunity. Despite being some of the hardest working and most resilient people in the world, many South Africans are forced to go without key necessities that allow them to live with dignity. These necessities like sanitary pads, healthy food, blankets, and decent clothing are overlooked as these less fortunate people struggle to put food on the table for their families.
This year for Mandela Day, Net Nine Nine rolled out CSI initiatives in Ga-Rankuwa, Hammanskraal, Kwa-guqa, Mhluzi, Phuthaditjhaba, Rocklands, Thabong, Westonaria, and Kagiso. These initiatives were designed to assist the most underprivileged community members with necessities to make life a little more liveable.
Our regional Sales Managers identified important needs for their respective communities as these are the area’s they grew up in, giving them insight into the unique challenges of their communities.
The Net Nine Nine teams gave up time in their busy schedules to donate groceries, sanitary pads, soup, blankets, school shoes, heaters, and nonperishable food to the most vulnerable members in their communities as part of their commitment to improving their towns for Mandela Day.
We hope that our small contribution will help inspire businesses, and good Samaritans to also help their communities further, not only for the 67 minutes on Mandela Day, but any time they can.
Together we can build a better future for South Africa and improve the lives of all the people who live in our beautiful country.
Richard Genlloud – Head of Marketing, Net Nine
Jacob M
Its amazing. Getting help its 80percent,same of the helpers do give more help to customers. But others i give 90percentservice. your call centre takes forever for calls to be answered and for whats app, give it 85 percent.
Maletsatsi M
Good Service
I highly recommend Jeofry Netshiavha for anyone having problems or questions regarding their WiFi . Every time I have an issue, he respond quickly and solve the problem efficiently. He sure knows his work and is able to communicate with customers. Keep on doing a wonderful job my brother
Hennie R
I would like to thanks Uveshni and Thando who went took time out of there busy schedule and made an effort to visit me and made sure that I’m happy with the service that I get from Nett99. Thank you Mam for your continues feedback and assistance since we started our journey together. May your customer base keep on growing and go from strength to strength.
Nokubonga T
Net nine nine is a great ISP, it is very affordable and reliable, I think everyone should have it!
Buhle N
A big thank you to Zamo. I have been having a problem with my connection and I was struggling with making payments. Zamo was very patient with me she’s a Star I wish I was helped by her initially as she managed to help me and make life easier...Thank you very much Zamo
Nthabi T
I would like to thank and shout out Tumiso the agent who assisted me after struggling to connect my internet line. I spoke to over 6 different people, managers and staff at my local NineNine office included and no one could help me. Every person I spoke to had a different way forward and Tumiso shut the confusion down by helping me do a hard reset and got me back online. I wish I could have spoke to Tumiso earlier because clearly he had thd know-how on what needed to happen. I lost 3 days of work and thank you Tumiso for getting me back online. I appreciate all your help!
Phumzile M
Just to give a shout out to to Sinazo Lujabe @Net99 who’s very diligent in her job, every time I have a complain, she attends to it immediately, if that’s not customer service excellence I don’t know what it is. Keep it up Sinazo you are aopreciated
Kagiso Mall
Kagiso Dr, Krugersdorp
HAMMANSKRAAL
Renbro shopping centre, 39 Old Warmbaths road,
068 644 4427
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CONTACT
063 904 6471
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