NCL - Company Overview Brochure

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DRIVING DIGITAL VIGILANCE COMPANY OVERVIEW

Contents 02 Introduction Our Locations Our Sectors Our Service Capabilities A Focus on Cybersecurity Our History 04 06 08 09 10 What our Customers Say 18 Our Accreditations & Certifications 22 A Focus on DEM 12 A Focus on Secure Network Services 14 A Focus on ITSM 16

A word from our Managing Director.

Welcome

to our company overview. The IT industry is certainly exciting territory to be in right now.

Organisations across the world are collectively campaigning towards a place of digital transformation. Whether that be a migration to the Cloud, or a move to Zero Trust Networking, companies are realising the true power of IT and the business opportunities that a powerful, efficient and secure network can yield.

These journeys are not, however, without their challenges. With opportunity also comes risk and challenge. For some companies, these challenges can materialise in the form of the sheer magnitude of the task at hand. For others it could be concerns around the new cyber threats that their company might become exposed to.

It’s during these times of concern or heightened risk that Net Consulting come to the aid of companies in need of help. When a business experiences a drop in performance due to a congested network, or realises their data is at risk of theft, our team of network and cybersecurity consultants come in to help alleviate the worry and rectify the problem.

We’re incredibly proud of the work our team carries out on a daily basis to help keep our public and private sector clients safe, secure and running optimally. Set against an ever-evolving backdrop of economic, political, and societal changes, the need for a fast, efficient, secure, and future-proof IT estate has never been more critical. Of course, these challenges are always present, and it’s for this reason we pride ourselves on the long-standing relationships we’ve formed with our clients over time; some of whom, we’ve worked with for over ten years.

The following pages will provide you with everything you need to know about our business and the services we offer. Read on to see just how we implement our range of service capabilities, all carefully designed to help our clients maintain an operation that is efficient, secure and supported by the very best-of-breed technology available.

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Welcome to Net Consulting.

For over a decade, we have developed a strong reputation amongst our customers and partners for consistently delivering assured secure service performance. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re proud to have provided continuous IT support to the MoD for over 15 years. This length of service is a testament to the trust they place in our people to deliver business outcomes, time and time again. The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector, ensuring robust network and cyber management for medium to large scale organisations.

We use our long-standing experience in end-to-end digital performance management as a foundation for all our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services is important, but we’re driven by our core values, which is why we believe the relationships we form with clients frequently become multi-year partnerships.

Our Values.

Honesty.

We are committed to openness and honesty in all our business transactions, with our employees behaving professionally and with integrity at all times.

Engagement Transparency.

We believe in transparency in all our client and supplier engagements. When reciprocated, this creates long and successful business partnerships.

Customer First.

In all our client engagements, we are focussed on delivering value to our customers in a time-frame that suits the needs of their business.

Committed to Long-term Partnerships.

We approach each client engagement with a view to forming a long-term partnership that delivers significant client value in an agreed time-frame.

Corporately & Socially Responsible.

We are committed to the future prosperity and sustainability of our communities, and the environment, reflecting this in the way we conduct business.

Employee Health & Wellbeing.

We do everything we can to ensure a working environment that supports both mental and physical health and respects a positive work/life balance.

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Our History.

2006

Net Consulting is launched with Government High Growth Funding 2007

2010 E2E performance management capability deployed to theatres of operation 2012

First contract with the MoD regarding E2E application performance

Corsham Office opens in Hartham Park

2015

Net Consulting Australia Pty Ltd. launches 2016 Government Secure List X facility opens in Cardiff

2017 Cybersecurity practice launches

2018 Floodlight Digital Operations Centre opens in Cardiff

2020

NCL becomes a Riverbed Elite partner 2020 SD-WAN & SASE Practice Created

2021 BMC DSOM Practice Created 2021 Commendation received from Rear Admiral Nick Washer

2022

NCL become one of just 26 Global Palo Alto Networks’ XMDR Partners

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Our Locations. MoD Support Hub Hartham Park Corsham Government List X Facility Cardiff Head Office & Floodlight® Digital operations Centre Cardiff
UK

Offshore Development Hub, Cape Town

Offshore Development Hub, Bangalore

Net Consulting Australia, Sydney

Global 07

Our Service Capabilities.

Digital Experience Management Cybersecurity IT Service Management Secure Network Services

We help organisations Measure IT performance from the one perspective that matters most – their end-users. This service ensures the success of our clients’ end-users, is ultimately the success of their business by providing the best possible Digital Experience Management across their company.

We help organisations stay one step ahead of the everincreasing sophistication of cyber attacks by protecting their entire network with a security platform that evolves with them. Powered by Palo Alto and delivered from our own UK-based SOC, our range of cybersecurity services incorporate both monitoring and response capabilities and our dedicated team of analysts work to protect our customer’s most valuable assets.

Our experienced team of analysts and technicians help to remove the burden of service management for our customers. Our services, based on BMC technology help our customers maximise business value through the use of IT. Our team works closely with clients across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.

We help companies drive digital transformation with our best-in-class Hybrid Networking and SASE services. Businesses are striving for a more agile and streamlined experience, with security being a top priority We help them ensure that their network can adapt to facilitate that experience, while still maintaining complete control of it.

Our Sectors.

Specialists across industry sectors

Whether it’s network performance, cybersecurity or an IT solution specific to your industry sector, we work across the spectrum, helping businesses optimise their IT operations.

NHS FINANCE GOVERNMENT RETAIL MANUFACTURING PRIVATE HEALTHCARE 09
DEFENCE LEGAL EDUCATION

A Focus on Cybersecurity.

Offering a portfolio of specific cybersecurity services, our catalogue spans the entire threat landscape from monitoring, through to detection and ultimately response. Our cybersecurity services are powered by the world’s most admired cybersecurity company, Palo Alto. As one of their only 26 global XMDR Partners, our range of services ensures customers benefit from market-leading technology, experienced personnel and an entirely UK-based SOC.

The challenges we help our customers face

A company’s IT system is constantly having to transform in order to meet the ever-changing business needs. Staff are working from a wider variety of locations and on a greater number of devices than ever before. The protected borders are expanding beyond the office, out to the end-user and multiple cloud platforms. Each expansion increases the threat footprint, and opens up more routes for attack, and those attacks are becoming increasingly subtle and complex.

By implementing the very best cybersecurity technology available and with a dedicated team of experienced SOC analysts at the helm, our customers can rest easy, safe in the knowledge that their business is constantly staying one step ahead of the cyber criminals.

One of just 26 global Palo Alto XMDR Partners

On-site List X Facility Long establishment in the MoD

UK Sovereign SOC

Our Catalogue of Services.

Our Cybersecurity catalogue is built around the five stages of NIST’s ‘Cybersecurity Framework’. This industry framework is well recognised and respected because it describes the desired outcomes, it’s understandable by everyone, it applies to any type of risk management, it defines the entire breadth of cybersecurity and it spans both prevention and reaction. It aligns perfectly with our offer, because it’s an all-encompassing approach to cybersecurity that covers the whole threat landscape. Sections in bold are available in the catalogue now. For all other services, please call to discuss bespoke solutions.

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A Focus on DEM (Digital Experience Management).

All staff now expect a seamless technical experience. Unhappy end-users means lower productivity and ultimately, lost revenue. IT Managers want to give their colleagues the best digital experience and are undertaking digital transformation projects to realise this goal. Making informed investment decisions requires measuring the results of digital transformation. This requires answers to the following questions:

• How do I know if the changes I’m making are having a positive impact?

• Has my cloud or VDI migration improved performance?

• Does the in-house mobile application perform as expected?

• Which hardware/software/OS upgrades have given the best results?

• Are all users across the business having the same issues?

• Which software is actually being used to get the job done?

Net

Our team of DEM technicians use Aternity to monitor every enterprise, cloud and in-house mobile application running on a user’s device, uniquely measuring click-to-display timing for key application transactions along with device stability. So, wherever, however, whenever your users are running applications, their experience is being monitored in a way that you can both relate to. This information helps de-risk and validate any kind of transformation initiative while helping to maximise the investment being made.

Consulting’s DEM managed service is underpinned by ‘Aternity’, part of Alluvio from Riverbed. Practice Lead Redmond Todd-Bennett Head of Application Services

A Focus on Secure Network Services.

IT networks provide the vital life-blood to any organisation, ensuring information flows seamlessly and instantaneously from one part of the business to another. But as companies grow and digitalise, the complexity of their network increases, and with it, difficulty in managing performance, cyber threat and user satisfaction. Our range of hybrid network services include SD-WAN, SASE and AI Driven Wireless technologym - are all geared towards one objective – helping a company operate as optimally and securely as possible.

The challenges we help our customers face

We’re here to help companies face all of the challenges associated with managing a complex network; whether that’s struggling to plan or execute a cloud migration strategy, or ensure remote users are able to perform effectively and securely from their specific locations. More often than not, these problems are the side effects of over complexity and minimal visibility. Our Secure Network Services come in various forms and help overcome different challenges. With SD-WAN, companies can use software to virtualise WAN architecture, ensuring superior availability, improved application performance and service reliability. SASE (Secure Access Service Edge) on the other hand, brings security to fore by effectively predicting, preventing, detecting, and automatically responding to security and compliance risks without creating friction for users, developers, and security and network administrators.

Our Secure Network Services Technology Partners.

A Focus on ITSM (IT Service Management).

When budgets tighten and resources are limited, all companies wish they could do more with less. This is a major driver behind many digital transformation initiatives and being able to automate service management tasks plays a big role in this. Our IT Service Management solutions are underpinned by technology from BMC. Armed with this market-leading ITSM tooling, our team helps customers capitalise on the opportunities that all this change brings to their industry.

The challenges we help our customers face

Our Service Management offer lets organisations maximise business value through the use of information technology and do more with less. When it comes to IT problems, end users don’t want to wait, they want them fixed now. Through our partnership with BMC, we help customers transform service experiences by using artificial intelligence to learn and predict patterns. We help them reduce frequent pain points and boost overall performance by putting AI to work, automating tasks, reducing errors, catching hidden costs, and speeding up resolution times.

What Our Customers Say.

“Net Consulting have been extremely flexible and willing to work within the demanding restraints necessary. They have also been able to successfully adapt the Riverbed and IBM solution to suit our specific requirements, such as the need for multiple security levels. The solution has been working well for around 2 years now and is a key capability for the MoD’s approach to service management”

“We needed to understand whether our applications could operate from a shared services datacentre. Net Consulting were able to give us the answers”.
– Head of IT Sheffield Hallam University

“Net Consulting’s cybersecurity service allows us to see potential ingress paths an attacker can take into our network, as well as potential data egress paths. The service provides us with critical, prioritised information to quickly remediate issues.

“It’s been great working with Net Consulting. It’s refreshing to talk to a business who take the time to understand the needs of our organisation. They just seem to ask the right questions to deliver the solutions without fuss. The suggested improvements they provided will be instrumental in helping us enhance our cybersecurity practice – highly recommended.”

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Our Technology Partners.

Our Delivery & Distribution Partners.
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Delivery. Distribution.

Our Accreditations & Certifications

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We act as the ears and eyes for our customers’ IT operations, watching out for risk, safeguarding data and constantly championing best in class network performance. Working tirelessly for fifteen years, we value the relationships we have with our customers and partners above all else - their success is our success.

Since our business started over fifteen years ago, we've become a trusted partner for health trusts, universities, the MoD as well as many other private sector clients.

Our experienced consultants work with businesses to deploy market-leading solutions across their networks. We are committed to only using the very best-of-breed technologies available.

Data privacy is our top priority. As a minimum, our Consultants are SC cleared, with most being DV cleared. As a company, we’re proud to possess ISO27001, ISO9001 and 14001 certifications (shown opposite).

1 2 3

ISO 9001 Certificate

ISO 27001 Certificate ISO 14001 Certificate 23
w | netconsulting.co.uk t | +44 (0)29 2097 2020 e | info@netconsulting.co.uk p | 4C Greenmeadow Springs Business Park Village Way, Cardiff, CF15 7NE

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