Efficient NEMT Scheduling Software When you own a non-emergency medical transportation company, over time you find the most efficient ways to complete certain tasks. In the NEMT industry it is especially crucial, because there are so many small tasks that could be more efficient. In the NEMT industry you deal with tasks like scheduling, dispatching, billing, data reporting, fuel management and labor recording. All these tasks take up an enormous amount of time, that if the owner had the proper tools, like state of the art NEMT scheduling software, they could reduce their time spent on menial tasks by approximately 40% or even more! Scheduling software is incredibly important within an NEMT organization. It allows for the quick relay of information towards your drivers, so they understand their schedules quicker and can find problems sooner rather than later. This proactive approach towards software is what sets Hybrid IT’s scheduling software way ahead of the competition. With other competitors scheduling software, they have a ‘one size fits all’ approach, which doesn’t allow much freedom but it also doesn’t let the software work for you, you are working for the software. See, when you have to adapt your company to fit a software’s mold, you are reducing how efficient your company could possibly be, because now all of your employees must change their frame of mind and adapt to fit the software’s procedures. The only way you can get maximum efficiency out of NEMT software is if it is a custom-built solution, designed specifically to fit your company’s needs. The amount of time and money you could save is truly endless, with benefits like autoscheduling, route matching features, client database features, and GPS route tracking features, you will be scratching your head wondering why you hadn’t researched Hybrid IT’s scheduling software sooner! With the inclusion of the dispatch Android app/iPhone app, you can always be sure that your drivers have the latest and most updated information. This removes confusion and the hassle of having to double check with drivers, that they have the correct information. All they have to do is check their schedule at the beginning of the day, review it, and then acknowledge the trip, then your dispatcher will see that the trip is acknowledged and should trust that the information is correct. This system allows a lot of freedom to your driver and your dispatcher, but also adds a tiny bit of risk if your driver is untrained, they can proceed their day without acknowledging, which forces nagging and makes the dispatcher have to manually train them. So before considering updating your current software system, make sure your employees are in a place that they are capable of learning any new system and it won’t be a hinderance to their efficiency and their schedule. Always research multiple scheduling software, do demos, do trials, and inform your employees that you are shopping for new software, so that they are aware of changes ahead of time.
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