Sweeping August 2018 VOLUME 42 #7
The Journal of Chimney and Venting Technology
Work-Life Balance: Is It Possible For Business Owners? Meet a Member So That New Applicant Didn’t Show Up For The Interview History Project
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Departments President’s Letter 3 Editor’s Letter 5 Coach’s Corner 18 Technical Q&A 22 Dates and Events 24 New Members 28 Membership Memo 29 Around the Tech Center 34 Classifieds 35 Darwin Award 36 Photo and work by Chimney Mechanix of Shawano, WI.
Table of Contents Sweeping August 2018 Volume 42 Issue 7
Features Work-Life Balance: Is It Possible For Business Owners?
History
Meet a Member
6 12 14 Project
@
August 2018
Smoke Chambers and Cast in Place Liner Installation (866) 283-8667 Ext. 706
Factory Built Fireplace Installation and Replacement (866) 283-8667 Ext. 701
Dryer Vents (866) 283-8667 Ext. 707
Gas Appliance Venting, Gas Logs and NFPA 54 (866) 283-8667 Ext. 702 Oil Appliance Venting and NFPA 31 (866) 283-8667 Ext. 703 Chimney Inspection, Documentation and NFPA 211 (Levels of Inspection) (866) 283-8667 Ext. 704
Installation and Venting of Pellet Stoves (866) 283-8667 Ext. 708 IRC and NFPA 211 (Code Questions) (866) 283-8667 Ext. 709 Customer Service and Customer Communication (866) 283-8667 Ext. 710 General Sweeping and Repair (866) 283-8667 Ext. 711
NATIONAL CHIMNEY SWEEP GUILD BOARD OF DIRECTORS 2017-2018
TECHNICAL ADVISORY COUNCIL
Masonry Fireplace Construction and Restoration (866) 283-8667 Ext. 700
2 S W E E P I N G
STAFF
Resources 2155 Commercial Drive Plainfield, IN 46168 (317) 837-1500 Fax: (317) 837-5365
Megan McMahon Executive Director mmcmahon@ncsg.org
Donna Lee Kasmer CSIA Certification Coordinator dkasmer@csia.org
Darcy Marlett Director of Communications and Marketing dmarlett@ncsg.org
Penny Seals Program Coordinator pseals@ncsg.org
Zach Zagar CSIA Marketing Director zzagar@csia.org
Sara Sichting Systems and Records Coordinator ssichting@ncsg.org
Russell Dimmitt Education Director rdimmitt@ncsg.org
Annemarie Stockton Membership Coordinator astockton@ncsg.org
Charissa Benge Mahaffey Office Coordinator cmahaffey@ncsg.org
August 2018
COMMITTEE CHAIRS and TASK FORCES 2018 – 2019
Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney. Additionally, local laws and ordinances may govern and/ or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with firsthand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.
Region 6 Bob Ferrari (530) 941-5818 bob@flueseason.com
Vice President, Region 4 Jeff Keefer 513-248-9600 info@chimneycareco.com
At-Large Director Gregg Boss (636) 391-2226 englishsweep@att.net
Treasurer, Region 3 Ron Rust (803) 730-5858 tophatswp@aol.com
At-Large Director Jeff Peterson (703) 444-5155 jeff@potomacservices.net
Secretary, Region 1 Matt Mair (603) 525-7905 matt@blackmoosechimney. com
Supplier Representative Stuart Karanovich (765) 966-5084 stuartk@saversystems.com
Region 2 Bill Thornton (215) 540-9787 wissahickonvalleysweep@ yahoo.com
Stainless Steel Liner Installation (866) 283-8667 Ext. 705 To contact any member of the Technical Advisory Council, please call (866) 283-8667 and select the extension for the person who is best qualified to answer your question:
President, Region 5 Jasper Drengler (715) 304-8934 drengler01@gmail.com
Bylaws Jeff Keefer 513-248-9600 info@chimneycareco.com
NFPA 211 Representative Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com
Ethics Andy Raycroft (703) 836-7858 andy@rooftopchimneysweeps.con
NFPA 31 Representative John Pilger (631) 863-2460 chimneyman@aol.com
Governance Tom Hunkele (641) 774-8056 topnotchchimney@gmail.com
NFPA 54 Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com
Government Affairs Jeff Keefer 513-248-9600 info@chimneycareco.com
Technical Advisory Council Michael Segerstrom (908) 253-9190 chimneysweeps@optonline.net
International Relations John Pilger (631) 863-2460 chimneyman@aol.com
Scholarship Committee Gregg Boss (636) 391-2226 englishsweep@att.net
Membership Bob Ferrari (530) 221-3331 bob@flueseason.com
ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or sweepingads@me.com Layout and design by David Bruce, Red2 Design Bureau NCSG encourages industry partners to submit press releases and articles to editor Darcy Marlett at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format. In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release. NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publication’s standards. Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers. © 2018 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. (317) 837-1500
W
ell fellow sweeps that's it for the first half of 2018. Sweeps everywhere are looking for help and excited for another great year. Our staff has been working on convention plans for 2019 and we are looking at a great list of potential speakers. Last month I was finally able to help out at Sweeps Week for the whole week and not just a couple of days as in the past. It was wonderful getting to work side by side with wonder guys and gals while learning and exchanging stories. Once again Chris Prior built a grill out of scraps and the pizza oven got a good work out. Rene had the kitchen running smooth and made sure all had plenty to eat. Mark and Ken also stopped by to show off their cooking abilities during the week. A great deal of cleaning behind the building was done along with fixing the fence, moving the storage shed and taking down the old wood shed. We dug out for footings for the new fireplace and poured a huge slab. This new build referred to as "the worst fireplace ever" will be a great training tool for the sweep school and will be built over the next year or two. The tech center is an amazing place that many guild members
have put a ton of resources into and it is great to see so many show up and put time that they could have spent doing other things back into the building. On a more solemn note I along with the board and staff of the NCSG would like to pass along our condolences to the family of Ed Winship of Quality Fireplace and Chimney who recently passed away way too soon.
President’s
Letter Jasper Drengler
President
Be safe out there in the heat, and enjoy what’s left of summer!
NCSG President
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reetings Sweeps!
August is a great month to squeeze in a little more summer fun and get yourself and your company prepped for the busy fall ahead. If you are looking for ways to improve your work life balance Taylor Hill of Spark Marketer has some tips to help you ease into the hectic season with your sanity intact.
Over on the technical side this month’s Tech Q and A features Jim Brewer as a guest expert to talk about gas hearth service. Cheers,
Editor’s
Letter Darcy Marlett Editor
If you are one of the many chimney companies out there looking to hire new technicians we have a couple of articles you’ll definitely want to check out. You want to miss this month’s Coach’s Corner “So That New Applicant Didn’t Show Up For The Interview.” You’ll also want to read up on our latest membership benefit over in this month’s membership memo.
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5 S W E E P I N G
Work-Life Balance: Is It Possible For Business Owners?
@
Taylor Hill
6 S W E E P I N G
Spark Marketer As a business owner, it can be seemingly impossible to draw a line in the sand and separate “life” from “work.” We can’t just clock out and turn our phones off — we have to be ready to solve problems, answer calls, and deal with issues, whether we’re in the office or at home — which is why a lot of us have just accepted the fact that work-life balance is something for everyone else, not for us. Well, while the balancing act might be harder for business owners, it is possible for us to achieve a healthier work-life balance — it just might look a little different than you’d expect and require you to accept a couple of conditions. Condition #1 — Work and life will always overlap. As a business owner, one luxury we give up is the ability to clock out at 5:00 and forget about work for the evening. But as you know, owning a business brings a lot of other perks that we
August 2018
wouldn’t have working for someone else. So the first step in achieving a better work-life balance is to stop resisting the thought that work and life will always overlap and start accepting it. Yes, you may be in the middle of a family dinner when the phone rings or you get notified of a 2 star review. You may be in the middle of a team meeting when one of your kids gets sick and needs to be picked up from school. Things happen, but accepting that work and life will always overlap, and focusing on managing it instead of resisting it, is the secret to balance. So the question is not, “how can you separate work and life,” but “how can you manage the overlap of work and life?” Here are some tips:
Use notepads and set reminders. In the middle of date night with your spouse when a business idea or task that you need to remember pops into your head? Instead of half-
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listening to your spouse while you mentally hammer the thoughts down or think about when you’re going to get to that task, pause. Tell your spouse you want to be able to give him or her your undivided attention, and in order to do so, you need just a couple of seconds to jot down the business idea in your phone’s notepad or set a reminder for a task. Unless your significant other is in the middle of telling you something deeply personal (if there are tears, the note or reminder needs to wait), he or she will so appreciate that you want to be focused and present that a quick note or reminder won’t be an issue.
Writing things down the moment you think of them and setting reminders can also help you sleep better. If you don’t keep your phone beside your bed, consider keeping a legal pad or notebook on your bedside table. Many of us suffer from racing minds that prevent us from getting any real rest, which can make us feel off-balance, but by jotting things down and setting reminders, you can clear some of those thoughts so you can get the rest you need to feel more centered at work and at home.
Make lists and review them daily.
The same thing goes for when you’re working and you remember you’ve yet to get a card and gift for your significant other and make reservations for your anniversary dinner (which snuck up on you once again). Obviously you can’t always stop what you’re doing and you certainly don’t want to excuse yourself in the middle of an interaction with a client, but as soon as it’s possible, leave yourself a note and set a reminder so you can take care of it once you are free. It’ll clear your head of the chatter and give you the space you need to focus on the task at hand, without worrying about something being missed or forgotten.
Another strategy that can really help you feel more in control of work and life is to make personal and professional lists and review them at the end or start of each day. I recommend making daily lists, as well as weekly and monthly lists. For the personal list, you may want to sit down once a month with your spouse and kids and get debriefed on any responsibilities, events, etc. that you need to be aware of. You can also use this time to fill them in on any times or days when you should be considered “unavailable.” Having a family whiteboard, calendar, or even just a piece of paper on the fridge where any updates or changes can be made can also be incredibly
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helpful for keeping everyone in the loop.
make it a priority and fit it into your schedule.
But having lists doesn’t help if you don’t look at them — so make it a daily thing. Some people prefer to start their day by reviewing their lists, while others like to read over their lists the night before, so they know what to expect the following day. Figure out what works best for you. You might be surprised by how much list-making helps with the feeling of being overwhelmed.
There are also great apps out there like Headspace that can help you clear your head, refresh, focus, and just gain a greater sense of calm and control. The app features quick, guided meditations for things like anxiety, pain management, stress, etc., and whether you have two minutes or 10 minutes, the app can accommodate you.
Condition #2 — The balance won’t always be even-keeled. When we think of balance, we typically think of even scales — but as a business owner, that’s kind of a pipe dream. Yes, you may achieve “perfect” balance at some point, but that probably won’t be the norm, so instead of expecting it to be, roll with the tide. Know that sometimes your personal life will demand more from you, while at other times, your business will be first in line. What can you do to make those shifts less taxing on you, your team, and your family?
Plan & prepare when you can. The best thing about acknowledging your reality instead of living in a fantasy world is that you can make plans and prepare accordingly. Naturally, the scales will tip more heavily to one side (business or personal) at times, but preparation for the shift can help you keep your sanity and maintain a sense of control when those shifts happen.
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For example, if you know your busy season is approaching, spend some extra quality time with your family and friends. Let them know that the scales are about to tip a little more to the work side and that your time with them in the next couple of months might be more limited or need to be scheduled. Giving them a heads up can prevent misunderstandings and feelings of neglect and help you keep those relationships intact. And remember, all work and no play will lead to emotional, mental, and physical exhaustion and put stress on even the best relationships — so carve out some time for yourself and others, even in your busy season. Whether it’s making a point to have breakfast with your family every morning, scheduling a lunchtime phone call with your spouse 2x a week, or listening to your favorite podcast or band every morning during your commute to work,
August 2018
Okay, but what about when the scales tip more towards your personal life? While you obviously can’t delegate when you’re a team of one, and you can’t anticipate everything, there are some instances when you can plan ahead. For example, pregnancy. When you know you’re about to add to your family, you have 9 months to work as much as you can and save as much as you can. Planning ahead will allow you to take time off when it’s most needed. I know it’s easier said than done, but setting aside money throughout the year for emergency situations can also help keep you afloat when you need to focus less on work and more on family or self. When you anticipate a tip towards the personal side of things, if you do have employees, let them know you may need to lean on them a little more in the upcoming months. A lot of Millennials are looking for careers where they’re given leadership opportunities and trusted with more responsibility. Take advantage of that and delegate. Invest in their growth as leaders and gain some freedom for yourself at the same time. If you have systems in place, this will be a lot easier.
Find Your Balance So there you have it — balance is possible. Is it perfect? No. But if you embrace reality, plan when you can, get organized, and remain flexible, you can have it all, without losing your mind. Taylor Hill is co-founder and crew chief of Spark Marketer, a local online marketing company that specializes in marketing service businesses across the US. He’s passionate about helping service business owners navigate the Internet oceans filled with sharks and unsavory pirates. He’s also co-host of the Blue Collar Proud (BCP) Show, the podcast that’s all about having and living the blue collar dream, and coauthor of Blue Collar Proud: 10 Principles For Building A Kickass Business You Love. @sparkmarketer, facebook. com/sparkmarketer, facebook.com/bcpshow/, facebook. com/groups/bluecollarproudnation/, @taylorkhill @bcps
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Meet A
Member Angelo Farruggia Fire N' Stone Tilton, NH
What’s the number one thing members say is their favorite part of the NCSG? Our people. The NCSG is lucky to have a diverse membership of professionals across the United States and Canada. This month we would like you to meet Angelo Farruggia from Fire N’ Stone in Tilton, NH. (The below interview has been edited for length.) What is a question you get asked most about being a chimney sweep/chimney sweeping?
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Do you wear a top hat? While it’s a funny question it highlights that we as an industry need to better educate the public. Our field is highly technical and takes considerable training and knowledge to perform as well as on the job training to perform our duties. Contrary to public belief you can't just wake up one day and do a quick course to do what we do. Its takes years in classroom and in the field to be able to provide a top level of service.
What is the biggest challenge you face on the job? What are your best strategies for overcoming it? Many times the biggest obstacle is overcoming public perception of what we do. As I stated previously people still look at our industry as a bunch of sooty faced people willing to do dirty work that anyone can do. This perception is rampant and we see it with customers, code agents, insurance companies, and even in employment applicants that think anyone can do the job. They don't realize the time and education (both past and ongoing) that we invest to do what we do. They don't realize the equipment that a legitimate chimney business will purchase to perform our work. In many ways I can't fault them when we have businesses performing sweeps for cheap, doing improper services, etc. Because of all this I find we spend a vast majority of our time educating the public. This is something that we as an industry need to do better with.
What advice do you wish you had received when you were getting started?
Who was your most famous customer?
Network, network, network. Our industry has many great people that are always willing to help. We are all always learning as our industry is ever changing. Leaning on those that have the knowledge or helping others that may not have run into a situation is what makes our industry special. It’s very much a family atmosphere.
Have you ever had to make your own tool to solve a particular problem?
August 2018
Batman... No, seriously. I just can't say which one.
Customization is a large part of our industry. Whether its tools or products we all have to "think outside the box" from time to time. Most chimneys aren't built right which is why to do what we do.
It takes years of experience as what many of us see day to day is nothing to be found in any book. We have worked for years with "No Limits Metalworks" who is a custom metal fabricator in our area who has helped us overcome many obstacles on the fly creating jack systems, braces, extraction tools- you name it and they can do it. Since our inception we have also worked with Olympia Chimney Supply who are constantly making custom components and working with us to produce products to better suit our industry. Both of these outfits sometimes get calls from me onsite as I look at something or on may way in to work at the crack of dawn and within days my thoughts show up in physical form. If I was to go strictly by what’s available and not have these 2 companies
in my tool box then much of what we do wouldn't be possible because as I like to tell my guys chimneys aren't cookie cutter and therefore our tools and products can't be either. Weirdest thing you have ever found in a chimney? In a historic home we ran into a unique situation. The home had a center chimney with 7 fireplaces venting thru it and the chimney was struck by lightning. The homeowner did not realize it was struck and the damage caused severe water penetration that destroyed the chimney and flues. During the course of reconstruction we had to gain access to behind a wall. The structure dimensions by all observable points led us to believe it was completely masonry at a large dimension
but when we removed a wall we found a "room" of sorts bricked in behind/between the fireplaces on the 1st floor. In the space we found some crude utensils and it appeared a person or people stayed in there or were hidden there MANY years ago. What do you like to do outside of work? I love spending time with my wife and 2 beautiful girls. I find boating to be our escape as we live in a region with an 82 mile lake and even though while on the boat I am a short trip from shore/reality it provides a disconnect that allows me to leave work behind and focus on what truly matters and the reason why I do what I do. Family... What is, in your opinion, the most valuable part of being a member of the National Chimney Sweep Guild? Networking. The industry professionals, the manufacturers. You can honestly only go so far on your own and the tools at our disposal as Guild members are invaluable. If you want to make your business all that it can be then organizations like NCSG are here to make it possible.
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August 2018
History
Project
14 S W E E P I N G August 2018
Regional and local events have always provided an important (and fun!) way for chimney sweeps to meet and network. Enjoy these throw back photos from the 1987 Southeast Regional Chimney Sweep Convention and Trade Show.
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Coach’s
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So That New Applicant Didn’t Show Up For The Interview
18 S W E E P I N G August 2018
It is commonly heard in most of the industry networking groups on social media. It is a discussion in the industry MIX groups probably at every meeting. Perhaps if you talk with other business owners and managers, it is a common problem. However, it is much more than the lack of showing up for an interview as the problem of being a manager in the present age and time, it is about understanding how to recruit, interview, onboard and train those of a different generation than you may be a member of, and what I feel is the most pressing need for business success today and into the future. The problem goes deeper it goes down to the frustration of how do you inspire the worker of 2018? Also, the answer to that is going to require some research and training ON YOUR PART as you must understand a problem before you can come up with a solution to the problem. Moreover, today in recruiting, interviewing, onboarding and training it will take a different train of thought than what you have used in the past. These are not only my thoughts but the findings of researchers in the world of human resources, coaching, training, and management. To succeed in today’s world will take a much different approach than it ever has in the past. You see you are likely not hiring a person of your generation, but this means you must understand the other ages, and what will make this even more difficult is that you may not agree with the thoughts and processes of the other generation (s). However, if one looks through their lifespan, understanding of different ages has existed
for the lifespan of each of us. Those that understand this are having success in this endeavor, those that don’t are facing disappointment and, in some instances, the result is a failure. However, one must realize, these were the thoughts of the 1950s where some of us were born, and it has extended through every generation since. Understanding of different ages, how to lead them, how to train them, and how to inspire them is the skill of any successful leader. These generations are divided into segments by researchers. We have the following groups: • The Baby Boomer (commonly those over 50) • The Generation X (the ages of 35 into their 50s) • The Millennial (ages 20 into their mid-30s) • The Generation Z (under 20 and emerging now into the workforce) Over the last few years my team has done quite a bit of research into the issues of recruiting, onboarding and training those we would identify as millennial, which is commonly a person 35 and under, even though the thought process could be a higher age, this depends upon the circumstances of the culture the person is reared and schooled in. We have presented leadership summits, and culture summits as to the reasons for the distinct group thought processes and how one must learn to lead these various generations of workers. Now as you look at the various generational group, first identify which generation are you a member of, and more importantly, which generation do you identify with. Then look at the list and from what generation do your
job prospects fall into, and even what generation do your customers fall into. Because the coming challenge is that those of a different generation is also becoming your customers. So if you are going to succeed in business, you must understand your customer. Also, you must speak to them in a language they understand. Moreover, you must be able to listen and know what they are asking for and what their expectations are. Failure to understand can result in communication failures that can lead to lost sales, upset customers, bad reviews and other things that we certainly want to avoid. If one does the research the thoughts you will find are often as follows: In order to succeed with the newer generations, you are likely going to have to throw out the ideas that have gotten you to this
point, because what got you here is not going to get you there. If you depend on the old methods to train people of having them sit for hours in a classroom and listen to an instructor, be aware, it does not work with today's worker. If you wonder why people do not show up for interviews, there are reasons, and merely complaining and voicing our opinions to others in various forms of networking does not solve the issue. This may give you the sympathetic voices of those that agree with you, but likely it does not provide you with the solid answers you need. I searched for the answers and found a wealth of published research on the subject matter and the following are some the answers that leading researchers have published as to why the person whom you are supposed to interview today did not show up:
• They are facing anxiety issues • They were not adequately prepared by the company for the interview • Working presently and cannot find the time to do the interview • Lazy, bad quality candidate Data collected from real-world research is showing that 69% of candidates admit to skipping a job interview, and 15% admit to doing it more than once. 35% of candidates share that the reason they don't show up is that they discovered the job was not near their preferred location. 29% share that after finding out more about the company or the position, that one or both did not suit them. 25% say they got a better job offer. 18% said it was because of no clear job description on the employment information they read. 16%
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said it was because of no salary information was shared. If you grew up in a time where not showing up for a job interview was not the norm, these research facts may be shocking, but today due to a changing in the generations, an economy with more jobs than candidates, and what one could even classify as "lack of courtesy" it does no good to just feel that is the way it is. Based on the research shown, what processes could you engage in your recruiting process that could change the outcome? For business success, one must understand how the change of generations affects their business, and one also as to come up with the solutions that will work. If you have the issue of lack of job interviewees showing up, it’s time to analyze your process. One of the best industry members in doing this is Brandi Biswell, part of the ownership and management team of Fluesbrothers in Kansas City, one of our team members at CVC Coaching, and likely one of the leading industry experts in human resources. Brandi advises the following processes for your consideration: Step 1: If using a system such as Indeed that has screening tools, utilize them! I will send office applicants the administrative test and technicians the mechanical test. If a candidate simply applied to be able to say they did so for unemployment, then likely they will not take the time to take this screening test. These would be the same candidates that would not show up to an in-person interview. Also, you may wish to add your own form of basic skills testing to the process.
August 2018
Step 2: If you utilized the screening tools and they completed it promptly next do a pre-screening phone interview. You can learn a lot by how the candidate answers the phone. Is there background noise? It is noon, and they sound like just rolled out of bed, yet their application shows they are currently working? Are they pausing from speaking with you to yell at kids? Do they sound professional? You can also ask them your screening questions; for example, are they eligible to work in the United States? This phone screening can save you much time. Step 3: If the phone screening went well you can now move to an in-person interview. Make sure to do your part. E-mail to them the company expectations. What should they bring, directions to your office, where to park, and when to arrive, including both the time and date. This will eliminate excuses “I thought you said a different day or time”. I recommend putting a note that they will not be interviewed if they arrive late. If there is additional testing during the in-person interview, make sure to include this. During the In-Person interview: If you are highly interested but want to complete more interviews make sure you articulate this to them. Ask them if they are interviewing anywhere else and ask them to contact you before accepting another offer. Step 4: If your candidate is a technician I recommend a shadow day. This is an opportunity for them to see your company first hand and see the field work close-up. Step 5: If all signs point to yes make a preliminary offer. Next, you can check references,
do their background check, drug testing, and your other employment requirements. Now what Brandi is suggesting for your consideration is a way that meets some of the needs of the job applicant. One client once shared with me he felt like a prospect was interviewing him, and in effect your new hire probably is. A great new hire prospect has likely done due diligence on you through your internet presence. If an applicant does that on your company, then will they find the information they are looking for, will the info show them that you are a place they want to work at. Yes, all this is enough to drive a Baby Boomer off the cliff, but welcome to Human Resources in 2018. And is it a lot of work, YES, A LOT, and likely more than has ever had to be done in the past, but with the cost of training a recruit (based again on our research) at times exceeding $20,000.00 is it now worth it to make sure that you have the best candidates to join your team. You also must become competitive in your marketplace in salary and benefits, but you must even understand what the person (the potential new hire) is looking for in a new career. You may be of a generation that feels it is all about the money, but if you research your target generation group you may well find that money is not the driving motivation, hence merely throwing more money into the pot may not give you your answer. In my most recent book “How To Move A New Recruit To A Skilled Technician” I shared processes and procedures that were not required for success in the 1980s and 1990s, but since you are working in 2018 and not 1988, you are likely going to
have to face the pain of change or continue with the pain you have, it is up to you to pick your path, no one else. We are putting our research to use with the preparation of management level courses in how to lead, manage, recruit, train and inspire this generation of workers. Of course, you certainly have the choice of placing your head in the sand and ignoring the changes, but will this bring you a solution or merely blind you to the problem? One thing is for sure, if you are going to survive in the future an understanding of the change in the world due to the evolution of the generations and what they expect and what they want, and most of all conceiving a balance of what you are willing to deliver will be the catchword of the future. So this is where the sage advice of Michael
Gerber is such value of working on the business and not just in the business. So how are you working on the business to come up with your winning strategy and solutions to these issues? You might want to invest some time in this unless retirement is looming soon in your future. This all rolls down to a word I have used before and will add here once again, and that is the word reinvention. You see that is the way success works, what you did to get you to a certain point is not going to take you to where you want to go in the future. If it didn't work for Sears and K Mart, do you feel that reinvention is not required for you?
as a service to the industry. For more information about Jerry and how his team can assist you individually and your business in your quest for success and your ascent to the next level, take a look at his website www.cvccoaching.com He can be contacted at jerry@cvccoaching. com or by phone at (704) 425-0217. You can also obtain great business tips from his Facebook page CVC Coaching and Youtube channel CVCCoaching.
About the Author: Jerry Isenhour is an industry consultant, educator and coach who authors a monthly article in Sweeping
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21 S W E E P I N G
Technical
Q&A
Michael Segerstrom
NCSG Technical Advisory Chair
Question
I'm thinking about adding gas log and gas fireplace installation and maintenance to our services. We'll use a plumber for the gas lines. But I'm not sure about the rest and how to get started, and I have some questions.
22 S W E E P I N G August 2018
Answer: For a topic like
this, I thought it would be best to bring your questions to Jim Brewer, one of our industry's leading experts on gas logs and fireplaces. 1. I have all the fireplace inspection and sweeping service tools. What kind of specialized tools will I need to set up, service and troubleshoot gas logs and fireplaces? Jim: To start with, you’ll need several test instruments including a voltmeter (for testing components & circuits), digital manometer (for measuring gas pressure), Gas Leak Detector, Carbon Monoxide Detector and a Laser Thermometer (measuring temperatures around fireplace, particularly vent-free). Assuming you already have a good selection of hand tools you will probably need a few extra tools like pipe wrenches, flaring tools, flame wand, noodle brushes, small Phillips & straight screwdrivers and a ¼” split blade screwdriver. You also need some supplies like canned air, gas fireplace glass cleaner (White-Off), pipe dope, leak test solution, sand, vermiculite, embers, wire & wire nuts, and an assortment of 3/8” and ½” flex connectors in lengths from 12 to 36 inches long. Don’t forget to pick up a copy of the National Fuel Gas Code (NFPA 54) to go alongside your copy of NFPA 211. For replacement parts, you’ll need to figure out what brands of fireplaces and equipment are common in your area and start building a supply of parts for units you commonly service. One way to do this is to buy 2 or 3 of an item the first time you need to replace a part. If you need it once it is likely you will need it again. This includes things like thermocouples, thermopiles, pilot assemblies, gas valves, blowers and remote
controls. Just remember one of my cardinal rules of gas service which is “If you think it is a bad valve, double check your work to be sure because gas valves don’t go bad that often”. 2. How much of an investment should I expect to make in these tools? Jim: For the test instruments I listed above expect to spend 600 – 1000 dollars, with the biggest variable being the CO Detector you select. CO Detectors can range 200 – 500 dollars, look for one with a long sensor life that doesn’t require annual calibration. For the tools I listed probably about $200, and figure another $200 for supplies. I think you can get a nice start for around $1500. 3. Are there many differences from one brand to the next, or is it basically the same technology and components? Jim: That’s a good question, with a somewhat complicated answer. Fireplace cabinets or chassis, burners and grates are pretty specific to each manufacturer as they design and build their own. The good news is that those aren’t the type of components that fail very often. The thermocouples, thermopiles, pilot assemblies and gas valves are generally sourced from 4 or 5 common manufacturers so you will start seeing a lot of similarities in those components, and these are the components that will likely need repair or replacement. For example, RH Peterson is probably the largest manufacturer of gas logs and they don’t make gas valves, they use valves from companies like RobertShaw or Maxitrol. 4. I've seen training classes offered from manufacturers, and then I've seen general gas hearth appliance classes. Which is better, and why?
Jim: This is a good follow-up question to the last one. As I mentioned above, most of the components that require repair or replacement come from 4 or 5 manufacturers so once you get comfortable with those systems it won’t matter what brand gas log or fireplace those components are in. At the CSIA Gas Class we focus on training at that component level and try to introduce you to all the different systems. I think that is a great class to get you started because we truly start at the most basic level. Manufacturer schools are also useful because each manufacturer will implement those systems a little differently, especially with regard to options like blowers, accent lighting, remotes, etc. If you find yourself servicing a lot of Brand X units then it would be beneficial to attend their manufacturer specific training. 5. Should I or my technicians become NFI gas certified, and why? Jim: NFI certification is a great way to let consumers know you are competent to work on their fireplace. You will also learn a lot in studying the manual to prepare for the test. Take an exam prep class if you can. 6. Parts of my service area have propane gas logs and fireplaces. Is there a big difference between natural gas and propane when it comes to installation or troubleshooting? Jim: Actually not as much difference as you might imagine. The two most significant differences are 1) propane is heavier than air and it will sink to low places in the event of a leak. It is easy for gas to accumulate in the control compartment or lower area of the fireplace and this can be hazardous if you aren’t careful. And 2) propane has more carbon and the systems will get dirtier. Logset and fireplace cleaning will need to be done more often. As we can see in this great information provided by Jim, there are important factors and essential tools necessary to expand into gas service. In following these valuable recommendations, taking on gas service and installation is just a matter of making the commitment, receiving the training, and a moderate investment of time and finances. Bio: Jim Brewer has operated Magic Sweep in Virginia since 1978 and is a licensed Virginia Master HVAC and Gas Fitter. Jim is also a CSIA Master Chimney Sweep, NFI Master Hearth Professional, and a Nationally registered Paramedic. Jim is past Director and President of both the NCSG and CSIA and has been a CSIA Instructor since 1986. Jim represents the industry on both the NFPA 211 and NFPA 54 committees.
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August 2018
S W E E P I II N G
Dates and
Events August 2018
24 S W E E P I N G
August 2-3, 2018 Chimney Inspection by Olympiacademy Scranton, PA For more information, please call http://www. olympiachimney.com/events August 6-11, 2018 CSIA National Chimney Sweep Training School CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org August 6-12, 2018 CSIA (online) – Must be registered by Noon August 3rd - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org August 8-9, 2018 Chimney Inspection by Olympiacademy Scranton, PA For more information, please call http://www. olympiachimney.com/events August 10, 2018 CSIA Certified Chimney Sweep® Review & Exams Richmond (Sandston), VA For more information, please call (317) 837-5362 or visit www.csia.org August 13-14, 2018 2 Day Masonry Richmond, IN For more information, please call (317) 837-5362 or visit www.csia.org August 13-19, 2018 CSIA (online) – Must be registered by Noon August 10th - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org August 15-17, 2018 Advanced Masonry
August 2018
Richmond, IN For more information, please call (317) 837-5362 or visit www.csia.org August 16-17, 2018 Chimney Inspection by Olympiacademy Olathe, KS For more information, please call http://www. olympiachimney.com/events August 20-26, 2018 CSIA (online) – Must be registered by Noon August 17th - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org August 22-23, 2018 CSIA Two Day Chimney Physics CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org August 23-24, 2018 Chimney Inspection by Olympiacademy Folsom, CA For more information, please call http://www. olympiachimney.com/events August 24, 2018 CSIA Certified Chimney Sweep® Review & Exams CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org August 27 – September 2, 2018 CSIA (online) – Must be registered by Noon August 24th - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org September 3-9, 2018 CSIA (online) – Must be registered by Noon August 31st - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org September 10-16, 2018 CSIA (online) – Must be
registered by Noon September 7th - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org
September 2018 September 1-30 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/exams or ProctorU September 3-9, 2018 CSIA (online) – Must be registered by Noon August 31st - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org September 10-16, 2018 CSIA (online) – Must be registered by Noon September 7th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org September 13, 2018 CSIA Certified Dryer Exhaust Technician® Review & Exams Pittsburgh, PA - NADCA Fall Technical Conference For more information, please call (317) 837-5362 or visit www.csia.org
September 14, 2018 CSIA Certified Chimney Sweep® Review & Exams Atlantic City, NJ For more information, please call (317) 837-5362 or visit www.csia.org September 17-22, 2018 CSIA National Chimney Sweep Training School CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org September 17-23, 2018 CSIA (online) – Must be registered by Noon September 14th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org September 20, 2018 NCSG Convention Registration OPENS April 17-20, 2019 – Norfolk, VA (Marriot Norfolk Waterside) For More information, please call (317) 837-1500 or visit https://www.ncsg.org September 24 –30, 2018 CSIA (online) – Must be registered by Noon September 21nd - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org
25
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S W E E P I N G
October 1-31 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/exams or ProctorU October 1-7, 2018 CSIA (online) – Must be registered by Noon September 28th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org October 8-14, 2018 CSIA (online) – Must be registered by Noon October 5th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org October 10-11, 2018 CSIA Certified Dryer Exhaust Technician® 2-Day Workshop & Exam CSIA Technology Center For more information, please call (317) 837-5362 or visit www.dryersafety.org October 12, 2018 CSIA Certified Chimney Sweep® Review & Exams
26 S W E E P I N G August 2018
CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org October 15-21, 2018 CSIA (online) – Must be registered by Noon October 12th - Chimney Physics
October 2018 - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org October 19, 2018 CSIA Certified Chimney Sweep® Review & Exams Albany, NY For more information, please call (317) 837-5362 or visit www.csia.org October 22-28, 2018 CSIA (online) – Must be registered by Noon October 19th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org
27 S W E E P I N G August 2018
New
Members
WISCONSIN The Chimney Expert • Fred Nohelty • Franklin
REGION
NEW JERSEY Central Jersey Fireplace Company • Anthony Jason Evans • Eatontown Midtown Chimney Sweeps • Kurt Matthews • Hillsborough
ILLINOIS Fireplace and Chimney Tech Services, LLC • Jeffrey Thornton • Joliet
REGION REGION REGION
NEW HAMPSHIRE Chim-Tech • Samuel Roberts • West Lebanon
MARYLAND Deck Place Home Inspections • Daniel Doyle • Reisterstown Inspectisure, LLC • Adam Colliton • Glen Burnie
REGION REGION
MASSACHUSETTS Certified Chimney Solutions • Brian Hunt • Sterling
REGION REGION REGION
REGION REGION
REGION
14142 542 53653 6 NEVADA Sweep Easy • Stephen Squire • Reno
INDIANA Home Lumber • Sean Stephenson • New Haven
August 2018
REGION
S W E E P I N G
REGION
28
PENNSYLVANIA The Chimney Scientist • L. Joseph Ochal • Conshohocken
REGION
REGION
Westover Chimney Services, LLC • Andrew Westover • Langdon
REGION
4 45 56 6 Sin Cal Chimneys • Heidi Pompey • Hillsboro
T
hings have been busy here in the NCSG office and we couldn’t be more excited with all of the great new ways we are taking the membership experience to the next level. With some great initiatives coming down the pipe, I am pleased to share with you another new member benefit. We know that your busy season is right around the corner and that many of you will be looking to add talented, hard-working individuals to your teams. Make the process easier with the NCSG Job Board! With this new member benefit, companies holding NCSG membership are able to post their job openings. This serves as just one more tool to help grow your business and increase your profits.
Once you’ve found that perfect hire, don’t forget to take advantage of another, already in place benefit: background checks with LaborChex. Hire the right individual the first time with this employment screening service, an industry leader since 1991. You can trust them to combine the very best in technological innovation, secure practices, and personalized customer service all at a fair cost.
Membership
Memo
By Annemarie Stockton
As always, make sure you are looking out for new member benefits and initiatives on our NCSG social media pages and in the Membership Edition of eNewslink each month!
Taking advantage of this benefit is simple. Head on over to www.ncsg.org and hover over “For Chimney Pros”. There you will find the NCSG Job Board. On that page, you can submit your job listing as well as see resumes from potential employees. Job seekers will know that you are a dependable, respected company because only members of the Guild can post their job openings.
29 S W E E P I N G August 2018
CSIA UPDATE August 2018 Report
www.CSIA.org
Summer Education Season is Underway by Chuck Hall, CSIA President president@csia.org
Summer is here. For most of us, this is the time of year to invest in hands-on training for our technicians and even our office team. CSIA “education season” is well underway and runs almost parallel with Major League Baseball’s season. It has long been the trend that CSIA hosts a bulk of their classes during spring and summer and 2018 is no exception. Already this summer, we’ve had our Masonry Repair for Chimney Technicians, two National Chimney Sweep Training Schools, Installing and Troubleshooting Gas Hearth Appliances, Sweeps Week (see my column last month for a great recap of this education and fun week), and several road shows sponsored by regional/state guilds and suppliers.
Russ Dimmitt trains students during Training School in July.
Russ Dimmitt and his cadre of world-class instructors are the best the industry has to offer and they
have been working hard to provide quality education in 2018 in these classes We owe them a debt of gratitude for taking time away from their day-to-day business to pass on their expertise to the next generation of sweeps (and even experienced sweeps).
“There’s no such thing as too much training.”
Masonry Repair course in May
Joe Sauter engages students during July Training School.
Investing in yourself and your team is one of the biggest pieces of the puzzle for running a successful business in any industry, particularly such a technical industry like ours. As many of us have learned over the years, there’s no such thing as too much training - for your business, and most importantly, for the safety of your customers and their families.
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I invite you to take advantage of the remainder of the in-person calendar for 2018. Send an uncertified technician to the August or September Training School (they will sell out, don’t delay), send yourself to Chimney Physics in Virginia or at the CSIA Tech Center, or really aim high and complete the two Masonry courses with Chris Prior to add this service to your company. The summer is the time to learn so you can earn more in the fall and winter.
August 2018 Report
New Certifications
Tennessee
Minnesota Austin Norvil Able Chimney Sweeps Saint Paul Montana Scott Burns Big Sky Chimney Gallatin Gateway Colorado Patrick Schall Chimney Sweeps of America Wheat Ridge Maryland Chance Bradshaw MCP Chimney & Masonry Damascus Massachusetts Ace Fontaine Firesafe Chimney Services Ware Troy Rozumek Affordable Chimney Sweeps North Andover Nigel Smith Merriman’s Chimney Service Vineyard Haven
New Hampshire Cody Root Chim-Tech West Lebanon New York Jonathan Grieco Stephen Wittig
Bill England Joe Gray Kameron Richardson Ashbusters Smyra Robert Hosterman Coopertown Services Memphis Virginia John Corbin Chimney Saver Solutions Henrico Washington Randy McGee A-1 Rooftop Chimney Sweep Deer Park
Northeastern Masonry & Chimney
Wisconsin
Selkirk
Landon Braatz Chimney Mechanix Shawano
Ohio Stephen Bullock Abbey Road Chimney Sweep Brookville Oklahoma Brandon Dale Clean Dean’s Chimney Sweep Service
Tulsa
James Evans Merrill Sheet Metal Merrill
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Michigan Peter Davis Home Care Chimney Washington
Pennsylvania Edwin Feliciano Anderson’s Chimney Sweeps New Cumberland
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Florida Joshua Brosius Always A Sweep Chimney and Dryer Vent Service Ocala
www.CSIA.org withstand a few early cool snaps, they will usually ride south on the first major cloud front that blows through the fall.
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The CSIA Master Chimney Sweep designation is awarded to those CSIA Certified professionals who have gone above and beyond in their efforts to stay at the very front of the chimney and venting industry. In addtion to being an active CSIA Certified Chimney Sweep® for a minimum of ten continuous years, candidates are also required to be actively certified as a CSIA Certified Dryer Exhaust Technician®, and must have completed several advanced courses. Specific requirements can be found at:. www.csia.org/mastersweep
Certified Master Chimney Sweeps® at 2017 National Chimney Sweep Convention
Chimney Swiftts The chimney swift is one of four regularly occurring species of swifts found in North America, the most common one found east of the Rockies. They have become accustomed to building their nests in chimneys as well as abandoned buildings and occasionally stone wells. Chimney swifts are protected by the federal Migratory Bird Treaty Act and cannot legally be removed from chimneys. Chimney swifts winter in the Amazon Basin of Peru. They arrive in the continental United States in late March and are gone by early November. Nesting begins in May and can continue into August. At the end of the breeding season, the swifts’ communal instincts peak prior to fall migration. They congregate in flocks of hundreds and even thousands at suitable roost sites. Although chimney swifts can ADVERTISEMENT
CSIA encourages you to be familiar with the Migratory Bird Treaty and avoid breaking the law. Learn more about chimney swifts at: www.csia.org/chimneyswift
Online Review Now Inclued with eLearning Subscription In order to give even more value to your CSIA eLearning subscription (in partnership with SureFire Training Academy), we’ve added the online reviews for the Certified Chimney Sweep® and Certified Dryer Exhaust Technician® exams as an added feature of your subscription. Reviews are still available individually, but you can save substantially if you subscribe. Learn more about this new subscription benefit on our blog at: chimneysafety.wordpress.com
June 2018 Report
Upcoming Classes & Events
2018 Education Calendar National Chimney Sweep Training School CSIA Technology Center Aug 6–11 Sep 17–22
CSIA Certified Chimney Sweep® Review & Exam CSIA Technology Center (Plainfield, IN) | Aug 24, Oct 12 Lake Bluf, IL | July 30 Sponsored by Lindemann Chimney Richmond, VA | Aug 10 Atlantic City, NJ | Sep 14 Albany, NY | Oct 19
Chimney Physics Fredericksburg, VA | Aug 15-16 CSIA Road Show course with Mid-Atlantic Chimney Association visit www.chimneysafety.org to register w/MACA
CSIA Technology Center | Aug 22-23
Masonry Repair for Chimney Professionals Richmond, IN | Aug 13–14 (SaverSystems)
Advanced Masonry Repair Richmond, IN | Aug 15–17 (SaverSystems)
CSIA Certified Dryer Exhaust Technician® CSIA Technology Center | Oct 10-11* (incl. hands-on instruction) Pittsburgh, PA | Sep 13* (one day workshop/exam) National Air Duct Cleaners Association Fall Tech Conference Book your own CSIA Road Show course(s). Learn more at: www.csia.org/roadshow.
Contact Us: Mailing Address 2155 Commercial Drive Plainfield, IN 46168 Telephone (317) 837-5362 Email: Office@CSIA.org Twitter: @Chimney_Safety Facebook: /ChimneySafety
Enroll today at: www.csia.org/in_person_course ADVERTISEMENT
Around the
Tech Center. Megan McMahon Association Manager
34 S W E E P I N G August 2018
Develop a passion for learning. If you do, you’ll never cease to grow. — Anthony D’Angelo. At NCSG we feel two of the best things about membership with an association are the opportunities available to you to network and learn from the industries best as well as educational and training opportunities. Both of these help you maintain your edge and keep your skills sharp and current. Over the last month, Membership Services Coordinator Annemarie Stockton and myself attended ASAE’s (American Society of
Association Executives) Membership Development Conference in DC. We picked up tons of new ideas for NCSG and are excited to start implementing those! In addition, Marketing Director’s Darcy Marlett and Zach Zagar attended ISAE’s (Indiana Society of Association Executives) Annual Convention in July. Several tips and tricks were picked up to make the NCSG convention even better and how to best utilize a small association staff. Both ASAE and ISAE memberships are held by multiple individuals at the Tech Center office. They provide a wide variety of benefits to our team and offer wonderful networking opportunities with other associations. We practice what we preach.
Classifieds GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit www.elitesoft. com to download a free trial version. Work for a Growing Company! Chimney Solutions, based in Atlanta, GA, is looking for Salespeople and Installers with the desire to move up within our company. A $1000-$2000 signing bonus is available, depending on certifications. Pay will be commensurate with experience. Relocation is available for the individual that meets our needs and qualifications. Send resumes to dpace@chimneysolutions.com or visit our website at www. chimneysolutions.com. Full service chimney company south of Pittsburgh, PA is looking for a chimney technician. Servicing both wood/gas systems, stainless steel liner installations/masonry work. Pay/Benefits will commensurate with experience. Send resume to: jchimsweep1984@gmail.com. Chimney business, primarily sweeping. Northeast PA. 20+ years, 380+ appts/year, $60K cash flow 2017. Immediate revenue increase possible with added services. All equipment ($40k), incl 2016 van, 1400+ customer database, stair climber lift. $120,000. mmccarthy@vrmarathon. com/866-416-4376
CLASSIFIED ADS FREE FOR NCSG MEMBERS Members can run one 35-word classified free each year! Regular classified ads are $2/word or $1/word for NCSG members. Classified ads are non-commissionable and must be pre-paid. To place a classified ad, please contact Charissa Mahaffey at cmahaffey@ncsg.org or 317-837-1500.
August 2018
35 S W E E P I N G
Darwin
Award
Wood stove insert with a wood surround. Lou Curley, Lou Curley's Chimney Service Drexel Hill, PA
See a chimney in your area that had you scratching your head? Send it to the editor, Darcy Marlett at dmarlett@ncsg.org for publication in Sweeping. Include a few words about the scene and location.
Ad Index 36 S W E E P I N G
Ahrens Chimney Technique 800-843-4417 ahrenschimney@qwestoffice.net 13 Approved Industries 866-439-0069 info@approvedindustries.com 17 Chim Cap Corp 800-262-9622 www.chimcapcorp.com 29 Copperfield 800-247-3305 www.copperfield.com 7 CVC Coaching 704-425-0217 www.cvccoaching.com 4 ENERVEX 770-587-3238 www.enervex.com 8 Firesafe Industries, Inc. 800-545-6607 www.firesafeinc.com 5 Gelco www.gllchimneyproducts.com 23 ICP 508-695-7000 www.chimneycaps.com 21 Lindemann Chimney Company 866-629-8006 www.lindemannsupply.com 9 National Chimney 800-897-8481 www.nationalchimney.com Inside front cover New England Chimney Supply 888-900-8106 www.newenglandchimneysupply.com 15 Olympia Chimney Supply 800-569-1425 www.olympiachimney.com 11 Roydhouse Effect Inc 410-863-0157 www.roydhouseeffect.com 25 Sand Hill Wholesale & Mfg., Inc 800-258-5496 www.sandhillwholesale.com 26 SaverSystems, Inc 800-860-6327 www.saversystems.com 4 SnapLok Rotary Sweep Systems 702-790-4197 www.snaploksystems.com 27 Wohler USA, Inc. 978-750-9876 www.wohlerusa.com 3 Z-Flex 800-654-5600 sales@z-flex.com 19
August 2018
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NCSG NCSG 2019 National Convention
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Waterside Marriott - Norfolk, VA April 17- 20, 2019 Norfolk www.ncsgconvention.org