FREQUENTLY
ASKED QUESTIONS In order to help our families have a smooth and easy transition to getting started with the NCSA Network, we’ve compiled a list of our most frequently asked questions. Post this at your desk or on your refrigerator to use as a quick reference moving forward! HOW DO I LOGIN TO MY RMS? Go to www.ncsasports.org and click on Member Login at the top right of the page. If you end up on a login page that asks you for your sport, you are on the coach login page and your information will not work. HOW DO I SIGN UP FOR A RECRUITING CLASS? After logging into your RMS, click the Recruiting 101 tab in the top navigation. Find the upcoming class you’re looking for and click on the green ‘Sign Up’ button. WHAT AM I SUPPOSED TO DO NEXT? For next steps, review your actions list on your RMS homepage, the Roadmap tab in the top navigation or contact a Recruiting Coach by phone or email. WHAT TYPE OF VIDEO DO I NEED? Sports that need a highlight video are basketball, field hockey, football, hockey, lacrosse, rowing, soccer, volleyball, water polo and wrestling. Sports requiring a skills video are baseball, golf, swimming, softball, tennis, track and field. View the Video Guidelines on the Video page for detailed instructions on how to film your video. WHAT IS A VIDEO LOG? A video log is used to document your top plays to help our team evaluate your most impactful plays. Videos submitted with a video log will always be completed sooner than videos without. WHEN DO I NEED TO UPLOAD MY VIDEO? As soon as possible. If you don’t have varsity footage or want to save your NCSA edited video(s) for a later season, you can upload up to 6 YouTube videos NCSA will not edit. YouTube videos will still be used to match you with colleges athletically and you can rotate these videos as you see fit. HOW DO I UPLOAD MY VIDEO? Upload your video from the Video page in your RMS, email your video files or send hard copies through the postal service.
PHONE: 877-845-6272
EMAIL: recruiting@ncsasports.org
HOW DOES THE MATCHING PROCESS WORK? You will be matched with colleges based on your academics (determined by your grades and test scores), your athletics (determined by your video or times depending on your sport), your preferences and what college coaches have told us they’re looking for. HOW DO I IMPROVE MY MATCH LEVELS? Submit new video, send in your updated grades and test scores or open your preferences. WHICH COACHES HAVE SEEN MY PROFILE? View which coaches have viewed your profile and how many times under the My Colleges tab in the top navigation. WHEN CAN A COACH CONTACT ME? Coach contact rules differ by sport and by your grad year. View the Coach Communications section of the Resource Library in your RMS or the Guide for the College Bound Student-Athlete for a full list of coach contact rules. WHAT DO I SAY TO A COLLEGE COACH? What you say will change depending on your relationship with a coach. View the Coach Communications section of the Resource Library in your RMS or contact your Recruiting Coach to discuss how to approach a college coach. HOW DO I APPLY FOR ROSTER OPENINGS? Search and apply for roster openings by clicking the Roster Openings tab in the top navigation. HOW DO I SCHEDULE A VISIT? When planning an unofficial visit, you always want to get in contact with the coach at the school. The coach will give you the best time to schedule a visit and the best time to meet with the coach while you’re on campus. Official visits are usually offered and scheduled by the college coach. HOW DO I UPDATE MY PAYMENT INFORMATION/ PAYMENT SCHEDULE? Click the Account button in the top right corner of your RMS, then Finances from the dropdown. OFFICE: NCSA Athletic Recruiting, 1415 N. Dayton St. 4th Floor Chicago, IL 60642