NCBVA BULLETIN OCTOBER 2015 by NCBVA

October 2015 | NCBVA.ORG 1

President

AMERICAN

CEMETERY SUPPLIES Manufacturer & Distributor of : Cemetery, Funeral Home, Burial Vault, and Cremation Supplies Casket & Vault Lowering Devices Chairs Roller Bars Casket Stands Drapes Tarps Skid & Grave Boards Cocoa Matting Vault Emblems Vault Hardware Monument Yoke & Slings And Much More !

Jerry Russell Southern Ohio Vault Company Portsmouth, OH

President-Elect

Mark Bates Norwalk Wilbert Vault Co. Bridgeport, CT

Secretary/Treasurer Steve Handley Handley Precast Systems Glendale, AZ

Immediate Past President

Michael Crummitt Crummitt and Son Vault Company Martins Ferry, OH

Directors

Edwin Bruns Bruns Norwalk Vault St. Louis, MO Paul Cooper Cooper Wilbert Vault Co. Barrington, NJ Brian DeMoss Chesapeake Burial Vault Co. Barclay, MD

Jeff Hardy Hardy Doric Chelmsford, MA Greg Tilley Ideal Burial Vault Company Depew, NY

Affiliate Directors

Dave Long Eagle Funeral Products, Inc. Joliet, IL

Legal Focus

How to Keep Your Money – Steps to Take to Avoid Theft

By Poul Lemasters, Esq., NCBVA Legal Counsel

Safety Focus

Federal Law and ASME National Safety Standards Personnel By Ron Overton, Overton Safety Training, Inc.

Personnel Focus

The 4 Keys to Building Rapport – Tearing Down the Wall By Mark A. Vickers

17 19

Industry News Association Matters

ADVERTISING INDEX

Donald A. Mounce, APR The Bulletin Editor

2 NCBVA.ORG | October 2015

Steve Vincent Doric Products, Inc. Marshall, IL Terry Whitlock Wilbert Funeral Services, Inc. Broadview, IL

Nancy Terry Association Executive

www.acsupplies.com

Table of Contents

ON THE COVER

Kimberly A. Fantaci Executive Director

Fax: 757-488-1589

136 South Keowee Street | Dayton, OH 45402 (888) 88-NCBVA | Fax (937) 222-5794 info@ncbva.org | www.ncbva.org

Blake Swinford Trigard/Greenwood Plastics Danville, IL

Association Management

Phone: 800-515-0400

National Concrete Burial Vault Association (NCBVA)

Richard L. Martin Magazine Production Manager Poul Lemasters, Esq. Legal Counsel

Connie Knauer of Knauer Industries inspects some poured burial vaults in his plant in Joliet, Illinois. Knauer Industries is a family-owned business.

Accurate................................................20

Edgmont...............................................18

ACS............................Inside Front Cover

Holland Supply..................................... 16

Axis Corporation.....................................6

Long Machine Co. ......Inside Back Cover

Crescent Bronze....................................10

Overton Safety Training.........................10

D & C Supply.........................................10

Paws & Remember................................10

Doric.....................................................20

RoMix.....................................................5

Eagle Burial Vaults................................11

Trigard......................................... 12 & 13 October 2015 | NCBVA.ORG 3

FOCUS LEGAL

How to Keep Your Money – Steps to Take to Avoid Theft

By Poul Lemasters, Esq. NCBVA Legal Counsel

Separate financial duties between multiple employees. No one person should handle the money through the entire process.

It’s amazing how often businesses are robbed. What? You mean breakins? Sadly, the robbery referred to here is the inside job – meaning an employee stealing from the company. Many businesses trust their employees to handle a customer’s needs, and in deathcare, this can be at an incredibly difficult time. While most businesses will survive on this trust, there are many that will lose because of it. Many businesses turn a blind eye to the problem by either ignoring that a problem exists, or even worse, ignoring ways to prevent the problem in the first place. The following is list of steps and procedures will help guard against your losing money to embezzlement or theft. Proactive Measures: 1. Add steps to your preliminary procedures on how to prevent and resolve any potential problems. One example is requiring a criminal background check for all new employees. Many businesses do not take this one, easy step to flush out potential future harm. It is amazing how many theft cases involve someone with some type of undiscovered criminal background. Businesses have a right to conduct criminal background checks, so take advantage. Furthermore, if a new hire will be handling 4 NCBVA.ORG | October 2015

funds, you may also be able to conduct a credit check. 2. Make sure your business has insurance coverage for embezzlement or theft. Most insurance policies have provisions for coverage of these items, however the standard coverage amount can be quite low, around $5,000. This is because most businesses and insurance companies do not consider the possibility of an extreme case occurring, and instead focus their coverage on things like petty cash, or minimal cash payments. Unfortunately, large amounts can be taken from relatively small businesses. Inquire about including a fidelity bond or an employee dishonesty bond in your policy. These provisions cover these types of big-losses. Prevention: There are countless things a business can do to prevent theft. The following two items are effective and affordable. They include prenumbering contracts and separating duties. 1. Pre-print sequential numbers on all contracts that are tied to money. If a contract can be tied to money, it is a type of blank check. If it was not numbered, any one could use the form and sell products, merchandise and services without turning anything into the

LEGAL FOCUS business. With no record of the contract, there would be no immediate way to discover what contracts are outstanding. Much like a checkbook, all pre-numbered contracts can be tracked. Any unused or mistakenly written contracts can be voided, and most importantly a log of all contracts can be kept. 2. Separate financial duties between multiple employees. No one person should handle the money through the entire process. Instead, define the roles of everyone who handles money within your business. For example, the person who opens the mail should not be the same person who inputs the payment and makes the deposit. For small providers this can be more difficult. But there is usually a way to make this policy effective. Discovery: No one wants to ever discover that an employee is stealing money from the business, but this doesn’t mean that a business should not be on the lookout. Letting your employees know that you take the threat of embezzlement seriously and that the business has discovery methods in place, acts as a preventive method as well. For specific discovery methods, consider the following: 1. Review your accounts payable for phantom vendors. Phantom vendors are fake businesses, that often resemble other vendors or even vendors that used to exist. By using these fake names, someone within your business can write checks approved by management, to pay these fake vendors. A careful review of AP can help identify this scam. 2. Make your employees take vacation. Many times theft is a lone project. By forcing vacation, it allows other employees to step in and review the records. Prosecution: The ultimate goal of any program is prevention. However, if your business is the victim of employee theft there are some decisions to make. The decision may seem simple – punish them – but choosing how can be a challenge. Overall there are two options: restitution and prosecution. Sometimes you can successfully pursue one, but rarely can you get both. And many times, unfortunately, neither pursuit is a success. There are pros and cons to both options and each case is different. In order to determine how to proceed, consider the following. Before anything, you should investigate the matter. Make sure you understand the facts and have proof of the occurrence. October 2015 | NCBVA.ORG 5

LEGAL FOCUS

13 Hp Honda Electric & Pull-Start Engine (with hour meter)

Standard or heavy duty models available • 3000# to 6000# hydrostatic winch capacity • Loaded with standard features • Upgradable with choice of over 15 options • Won't track up cemetery lawn • Choice of color •

Bed Size: 50" W x 91" L Combination Vault/Monument Handlers also available

Set monuments safely and quickly • Fixed 5" I-Beam • Two locking inner legs • Option of rubber on inside of deck to protect monuments • 18 upgradable options available •

3000# Winch Capacity Towable over the road

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Self propelled at work site Towable & powerful alternative to conventional backhoes

6 NCBVA.ORG | October 2015

Full size backhoe without the need of a trailer

Same capacity as a standard backhoe • Unhitch from truck and self propel in cemetery without tearing up the lawn • 36” bucket allows for quick openings at cemetery without re-positioning • Painted with your color choice •

While having proof may make you believe that you have a case, you should know that many cases are settled or thrown out for lack of evidence. Additionally, even if your employee is convicted of theft, their sentencing may not include restitution. If it does, you should know that there will likely be no funds for restitution after they are released. Once criminal actions are started, it is likely that any funds and property will be seized until a court determines who owns what. So, although you may have a strong desire to make the employee pay for their actions, an immediate call to the police could affect availability of restitution. You should never threaten to prosecute your employee unless restitution is made. Courts can look at this as extortion and this can create other issues such as charges against you! Any restitution must be voluntary, but it is always an option. If you decide you want to try to get restitution, be sure to get the

employee to list the items and acknowledge that it is a full accounting. Also, it is appropriate to have the employee sign a promissory note for any amount stolen/owed to the business. The promissory note is an enforceable contract and allows the business to seek a judgment if payment is not made. Employee theft is a great unknown among businesses. Many businesses do not think a theft will happen to them and others do not even look to see if it already has happened. Theft is a painful realization for any business. It not only can cause economic harm, it can also create hardships in the daily operation of the business through doubt in management and other employees. The list above is a broad view of just a few ways to help limit the opportunities for employee theft in your business. Use this list as a starting point for your business to make sure you have a program in place that acknowledges employee theft and identifies your practices and procedures. n

About the Author Poul Lemasters’ professional career covers both funeral service and law. He now operates and is principal of Lemasters Consulting, Cincinnati, Ohio, a consulting business specifically for the funeral industry. He works with funeral home owners, funeral directors/embalmers, cemeteries, and crematory owners and operators, and assists in areas of legal, compliance, regulatory, and business solutions. Lemasters also serves as ICCFAs (International Cemetery, Crematory and Funeral Association) special cremation legal counsel and GPL compliance advisor. Working in the funeral industry for over 20 years and holding a funeral director’s license and embalmer’s license in Ohio and West Virginia, Lemasters’ experience includes managing both small and large funeral homes, as well as working with both independent and corporate owned funeral homes. And he is actively involved in local, state, and national funeral and cemetery associations. Lemasters attended Cincinnati College of Mortuary Science, graduating in 1996, and also went on to attend Northern Kentucky University, Chase College of Law, graduating in 2003. As an attorney, he is admitted to practice law in both Ohio and Kentucky. His law practice began in the area of civil defense work and includes serving as corporate counsel for Alderwoods during 2005-2006. As its corporate counsel, he advised on funeral home, cemetery, crematory, and insurance issues. He can be reached by phone at (513) 407-8114 and via email at poul@lemastersconsulting. com. Visit his website at www.lemastersconsulting.com. October 2015 | NCBVA.ORG 7

FOCUS SAFETY

Federal Law and ASME National Safety Standards Personnel Designations By Ron Overton

Levels of personnel competency, terminology, designations, classifications, accreditations, and the employer requirements for each can be confusing. This is true even for the people who deal with them on a consistent basis. The one thing that is consistent is that Federal Regulations and ANSI/ASME National Safety Standards both require employers to provide specific levels of training, qualification, and/ or national certification for their employees. This all depends upon what specific roles they perform, work skills they must have, hazards they may face, equipment they operate, and the tasks they are performing. OSHA may not set a specific duration for the required training for each position or knowledge base. However, the employer must ensure that adequate and complete training, testing, verification of knowledge/usage requirements, and applicable responsibilities has been successfully completed with appropriate documentation issued. Retraining: (OSHA)

If OSHA does not mandate refresher training, the employer must still retrain each such employee. This is predicated on determining if there is reason to believe that any employee who has already been trained does not have the understanding and skill required. Circumstances where retraining is required: 1. Changes in the workplace. 8 NCBVA.ORG | October 2015

2. Changes in the types of equipment to be used. 3. Inadequacies in an affected employee’s knowledge or skills. Records of Training: (OSHA) 1. The employer shall ensure the training/ evaluation has been accomplished. 2. Employer will maintain documents that include the name of the employee trained, the date(s) of the training, and the name of the person who conducted the appropriate training. 3. The training records shall be maintained as required. Positions & Responsibilities

To assist you the employer in navigating through the various levels of required employee training, let’s take a look at some of the terminology and definitions as they pertain to your employees. These are as utilized and defined by Federal Regulations and ASME Standards. Personnel Terminology Commonly Used in Federal Regulations:

1. 2. 3. 4. 5. 6.

Employee. Authorized/designated person. Operator. Qualified person. Competent person. Certified person.

Some of the definitions are paraphrased,

SAFETY FOCUS where they come from more than one OSHA Regulation.

(T)he employer must ensure that adequate and complete training, testing, verification of knowledge/ usage requirements, and applicable responsibilities has been successfully completed with appropriate documentation issued.

Employee: Every laborer or mechanic, regardless of the contractual relationship which may be alleged to exist between the laborer and mechanic and the contractor or subcontractor who set the engagement. “Laborer” generally means one who performs manual labor, or who labors at an occupation requiring physical strength; “mechanic” generally means a worker skilled with tools. Responsibilities: 1. Understand employers policy and procedures. 2. Aware of potential hazards, and assists in ensuring safety of others. 3. Perform tasks with required skills. Authorized, Designated Person: A person approved or assigned by the employer to perform a specific type of duty or duties, or to be at a specific location or locations at the jobsite. Responsibilities: 1. All employee responsibilities. 2. Identified and authorized by employer for specific task or skills. Operator: A person who is operating the equipment.

Responsibilities: 1. All employee responsibilities. 2. Maintain applicable licensing and training. 3. Understand pertinent rules and regulations. 4. Pre-use inspection and operate equipment safely.

Qualified Person/ Evaluator: A person who by possession of a recognized degree, certificate, or professional standing, or who by extensive knowledge, training, and experience successfully demonstrated the ability to solve/resolve problems relating to the subject matter, the work, or the project. A person or entity, due to its independence and/ or expertise, who has demonstrated that he/ she is competent in accurately assessing whether individuals meet the qualification requirements. Responsibilities: 1. All employee responsibilities. 2. Achieves and maintains applicable licensing and training. 3. Understand the pertinent safety regulations. 4. Evaluate conditions. 5. Identify hazards and take steps to mitigate them. 6. Perform tasks with required skills. 7. Train and evaluate employees (if required). Competent Person: An individual knowledgeable of specific equipment, proper use, inspection, maintenance and applicable regulations and codes capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and who has authorization to take prompt corrective measures to eliminate them. Responsibilities of Competent Person: 1. All employee responsibilities. October 2015 | NCBVA.ORG 9

SAFETY FOCUS

OVERTON

2. Understand all pertinent regulations. 3. Identify Hazards and take steps to mitigate them. 4. Supervise, monitor, and enforce policy and procedure.

Safety Training, Inc.

Providing professional operator safety training, qualification and certification services since 1991.

National Certification Prep Training & Testing Rigging & Signaling Classes Courses meet WA & national requirements 7 accredited NCCCO examiners Specializing in the Burial Vault and Precast industries

Certified Person: A person who meets nationally recognized certification requirements applicable to the task being performed. Responsibilities: 1. All employee responsibilities. 2. Understand and follow all pertinent rules and regulations. 3. Pass required testing, and achieves and maintains certification. 4. Perform required tasks with required skills.

OPERATOR AND TRAINER PROGRAMS FOR:

Mobile Cranes • Tower Cranes • Overhead Cranes Rigging & Signaling • Forklift Trucks • Vault Carts Loaders • Personnel Lifts • NCCCO Preparatory Training TRAININg & CeRTIfICATIoN AVAIlABle ThRough: On-site Classes Open-Enrollment Classes Materials for In-House Training

Ensuring that your employees are trained/ qualified or certified in accordance with the federal or state regulations not only meets the requirement for compliance, but ensures a safer, highly skilled and productive workforce.

P.O. Box 6297 Aloha, OR 97007-0297 (503) 356-0403 • Fax (503) 356-0401 • Toll Free (866) 531-0403 www.overtonsafety.com

Take care and work safely! n

If OSHA does not mandate refresher training, the employer must still retrain each such employee. ABOUT THE AUTHOR Ron Overton, a NCCCO Certified Mobile Crane Operator and Accredited Practical Examiner, is the President, Owner, and an Instructor for OVERTON Safety Training, Inc. of Beaverton, Oregon. OVERTON Safety Training has been providing professional services and materials for the safe operation of forklifts, heavy equipment, aerial/scissor lifts, rigging and signaling, personnel lifts, loaders, and cranes on a worldwide basis since 1991. For additional information, contact Ron at +1.866.531.0403 or ron@overtonsafety.com, or visit the company website at www.overtonsafety.com. These insights are the opinions of the author, and not necessarily those of the NCBVA.

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H H H The 4 Keys to Building Rapport – Tearing Down the Wall H H H showing them that you care about them and what is important to them.

direction. Pay close attention to:

Taking the Wall Down The wall between you and other people can be removed by developing your skills and maintaining focus on four key concepts:

• Their body positioning.

W- Watch

Caution When you are observing people as part of rapport-building, never make an assessment based on a single “sign”. People are called “individuals” for a reason and each will respond in their own way. Look for combinations of signs and signals, and changes over the course of the conversation to understand more accurately how they are responding to you.

A – Ask L – Listen L – Learn W – Watch Observe any master of rapport, and you will see a person who has a keen awareness of their surroundings, including other people and how they react. When you enter into a rapport building situation, your observation skills will help you determine good starting points for your conversation. What to Watch for Before the First Word is Spoken Before the first words are said, take a few seconds to take stock of the surroundings. If you are meeting someone in their home or office look for conversation starters or anything that might create common ground. You might look for: • Any item that is given a place of prominence. By Mark A. Vickers

Emily, a sales manager in a large organization, was having significant challenges with her team. Communication with team members was inconsistent, and she continually struggled to motivate them. Her team was regularly missing their monthly objectives, and failed to provide meaningful status updates. The core issue Emily faced is all too common. Anytime you are communicating with people, your ability to create rapport is key to your success. Emily did not realize that there is a wall between her and the team, and her responsibility to take the wall down as quickly as possible. 14 NCBVA.ORG | October 2015

Two simple questions helped Emily realize she had not built rapport, or developed any form of relationship with her team members. 1) Have you spent time building a relationship with your team members? 2) Do you know what they like, want, and need at home and at work? In Emily’s case, the answer to both of these questions was no. She was attempting to manage people with whom she had no relationship other than being “the boss.” Establishing strong rapport does not mean learning everything about your customer or employee’s private lives. But rather, it means

• What is on their desk and side tables. • Pictures. • Awards, memorabilia, or collectibles. If they are coming into your office, you will have fewer clues so pay close attention to what they are looking at. When you notice that they are paying special attention to something, it may be a sign of a potential conversation starter. As You Are Building Rapport Once engaged in a rapport-building conversation, your skill at observing the reactions of the other person will help you guide the conversation in the most productive

• Their eyes. • Their gestures. • What they look at during the conversation.

A – Ask Asking powerful questions will provide you the most reliable way to create rapport. Beyond just asking powerful questions, having a strategy with preplanned questions frees you to focus more intently on the other person. As you consider the questions you will use to build rapport, choose questions that will: • Show you taking an interest in them. • Build a relationship based on the needs of the other person. • Show your understanding of your area of expertise. • Gather important information to direct the conversation. By asking questions that show a genuine interest in the other person’s wants, needs, and interests, they are more likely to open up to you. If you have similar rapport-building situations on a regular basis, to take the time to develop a question library that you draw from when building rapport. Caution During the rapport-building segment of a conversation, it is easy to slip into the “I” mode, telling the other person everything about what you do. Your objective is to get them into “I” mode. October 2015 | NCBVA.ORG 15

H H H The 4 Keys to Building Rapport – Tearing Down the Wall H H H Keep the rapport-building about them. They should be doing most of the talking. L – Listen You have asked your powerful questions and now it is time to employ the most important rapport-building skill – listening. So many professionals ask all the right questions, but they don’t really listen to the answers they are given. These professionals assume they are building rapport, but they forget to really listen: • Intently to the words. • For changes in tone, volume, or speed. • Vocal cues for emotions like excited, contemplative, annoyed. • For vocal cue and body language changes.

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L – Learn Learning how to build rapport is about trying things, watching, and listening, observing the end result and learning from it so that you adjust your approach the next time. There’s no one right way, or a magic process to building rapport so it is important to learn what works for you and the situations you work in. Become an ACTIVE student of rapport building: • Learn what works for you with different people and different situations. • Become more aware of how others react to you. • Try new approaches when encountering roadblocks.

• Watch for changes and correlations between words/vocal/body to establish base line responses.

• After each attempt at rapport building do a critical assessment.

In addition to paying close attention to what the other is saying, become an expert at listening to what is not being said in your rapport building discussion. There are two specific situations to be aware of: the one word answers, and intentional omissions and avoidance. If you’re asking powerful questions and all you’re getting back is one word answers, odds are you’re going down a track that the other person is not interested in pursuing. In addition to single words answers, it is not unusual for the other person to provide partial answers as they omit the details in an attempt to avoid complete disclosure. In many cases, the omitted information is exactly what you want to learn, but they are not yet comfortable sharing. Make a quick mental note and find a way to come back to that point later in the discussion.

Less than one month after Emily began focusing on removing the “WALL” with her team, people who were distant became engaged both personally and professionally, and overall team performance began to improve. Become a student of building rapport and over time you will see your ability to generate rapport will develop quickly and your success rate skyrocket. n

Caution Rapport building should never feel like an interrogation. Remember that your objective is to get to know as much about them by letting them know and feel that you care about what is in their best interest.

• Watch how others build rapport.

ABOUT THE AUTHOR Mark A. Vickers is a Certified Professional Coach, a Gitomer Certified Advisor, and Certified World Class Speaking Coach. Mark is a communications consultant focused on helping you and your organization achieve Excellence through improved communication and speaking skills. He is known for creating and delivering specialized and innovative programs to help his clients. For more information about Mark and his workshops, consulting, certification programs, please visit: http://speakingisselling.com. October 2015 | NCBVA.ORG 17

NEWS INDUSTRY

Mast-Style Platform Lift Compact and Manueverable Presto Lifts announces the expansion of its popular LiftStik line of lifter transporters. The Model PLS53-150 features compact design, unmatched maneuverability, and powered lift making it ideal for stockrooms, assembly areas, laboratories, offices, retail stores, food manufacturing and pharmaceutical facilities. The LiftStikâ&#x20AC;&#x2122;s mast-style configuration places the platform and load directly over the four wheels to provide maximum stability. Using the fingertip control switch, operators can position loads at any height from 4.5-inches up to 53-inches. Lift controls are conveniently mounted on the push/steer handle and can be accessed when transporting loads. Lifting speed is a fast 4.75 inches per second. The lift mechanism consists of a steel reinforced cam belt. There are no hydraulics, so there is no chance for messy fluid leaks. Two platform options are available: wood laminate which measures 17.75-inches

x 15.5-inches, or HDPE plastic which measures 19.5-inches x 19.5-inches. The lifting capacity is 150 pounds at a 15.75-inches load center, regardless of the platform specified. Power to the lift mechanism is supplied by a 24 volt 7.2 Ah battery. A 115 volt external charger is included. Front and rear swivel casters roll easily on any surface. Rear wheels feature a foot actuated floor lock to prevent the unit from moving as items are loaded and unloaded, or when used as a work positioner For more information, contact Rick daSilva, Presto Lifts Inc., 50 Commerce Way, Norton, MA 02766, Tel: +1 (508) 222-0177, Toll Free: +1 (800) 343-9322, Fax: +1 (508) 2222996, www.prestolifts.com or email: info@ PrestoLifts.com.

For samples, pricing and technical support. Talk to a person not a machine. Phone: 800-610-1490 Fax: 610-429-4457 Email: edgmont@verizon.net www.edgmontmetallic.net

18 Colors of Water-base Paint Powders & Pastes Bronzing Liquids Spray Cans Glitter

Edgmont Metallic Pigment Inc. 18 NCBVA.ORG | October 2015

Abel Vault & Monument Co. Pekin, IL

Carolina Doric, Inc. Florence, SC

Doric Mississippi Inc. Clinton, MS

Huntingburg Vault Company, Huntingburg, IN

American Concrete Industries Auburn, ME

Cemex Callaway R/M Precast Delray Beach, FL

Doric of Northeast Arkansas Jonesboro, AR

Ideal Burial Vault Company, Inc., Depew, NY

American Vault Company Cleveland, OH

Central Burial Vaults, Inc. Oklahoma City, OK

Doric of Tennessee, Inc. Nashville, TN

Jacson, Inc. Henderson, TX

American Wilbert Company Bridgeview, IL

Central Burial Vaults, Inc. Tulsa, OK

Doric Vault Co. of Central GA Griffin, GA

James Co., Inc. Waycross, GA

Arnold-Wilbert Company Goldsboro, NC

Century Burial Vault Oxford, MA

Doric Vault of Eastern New York, Inc., Hudson, NY

Jefferson Concrete Watertown, NY

Arrow Vault Company, Lafayette, IN

Charleston Wilbert Vault Co. Summerville, SC

Doric Vault of Western New York, Inc., Buffalo, NY

Lake Shore Burial Vault Company, Brookfield, WI

Atlas Concrete Products, Inc. Orlando, FL

Cheboygan Cement Products Cheboygan, MI

Doric-South, Inc. Demopolis, AL

Babylon Vault Company New Windsor, MD

Chesapeake Burial Vault Company, Barclay, MD

Esterly Burial Vault Company West Reading, PA

Lycoming Burial Vault Company, Inc., Montoursville, PA

Badger Burial Vault Co. Eau Claire, WI

Christy Vault Co. Daly City, CA

Evans Eagle Burial Vaults Leola, PA

Baumgardner Products Company, Akron, OH

Concrete Vaults, Inc. Newton, KS

Everlasting Vault Company Randallstown, MD

Baxter Burial Vault Service, Inc., Cincinnati, OH

Cordeiro Vault Co., Inc. Vallejo, CA

Fond du Lac Wilbert Vault Corp, Fond du Lac, WI

Baxter Vault Company Baxter Springs, KS

Crummitt & Son Vault Corp. Martins Ferry, OH

Forsyth Brothers Concrete Products, Terre Haute, IN

Beck Vault Company Rome, NY

D of K Vaults, Inc./Gray Brothers, Columbus, OH

Forsyth Brothers Concrete Products, Fithian, IL

Bell Vault & Monument Inc. Miamisburg, OH

D of K Vaults, Inc./Gray Brothers, Iola, KS

Golden Eagle Vault Services, LLC, Rocky Mount,VA

Brewster Vault and Monuments, Millville, NJ

D. G. Robertson, Inc. Williston,VT

Grable Burial Vault Service Logansport, IN

Bruns-Doric Vault Company St. Louis, MO

Dardanelle Vault & Monument Co., Dardanelle, AR

Hairfield Vault Company Morganton, NC

Brutsche Concrete Products, Inc., Battle Creek, MI

Deihl Vault & Precast Inc. Orangeville, PA

Hardy Doric, Inc., Chelmsford, MA

Buckeye Vault Service Mansfield, OH

Doody Burial Vaults, Inc. Winchendon, MA

Harn Vault Co. Massillon, OH

C & M Precast Kerrville, TX

Doric Manufacturing Company, Boaz, AL

Harris Precast, Inc. La Porte, IN

Master Grave Service, Inc, Bogart, GA Memphis Vault Company Memphis, TN Mercer Vault Company Fredericksburg,VA Minchew Sand & Concrete Products, Inc. Waycross, GA Minnick Services, Inc. Fort Wayne, IN Montgomery Vaults Rockville, MD Neher Burial Vault Springfield, OH NOR-DON Vault Company, Inc., Strafford, MO Northwest PA Burial Svc., Inc. Cochranton, PA Norwalk Vault Company Bridgeport, CT Omaha Wilbert Vault Omaha, NE

October June 2015 | NCBVA.ORG 19

Ostwalt Vault Company Concord, NC

BURIAL VAULT HANDLES Over 20 years experience in manufacturing the most widely used burial vault handles.

Palm Vault Co. Ada, OK

Santeiu Vaults, Inc. Livonia, MI



Exmore,VA Saline Vault Co. Simerly Concrete Products, Sweet Springs, MO Inc., Bristol, TN

Pennsylvania Woodson, IL Concrete Vault Phenix Vault Company, Johnstown, PA

Livonia,Vault, MI Inc. Simerly SextonKnoxville, Wilbert Corporation TN

Perfection Concrete Pioneer Vault, Inc. Doylestown, Vandalia,PA IL

Southern Ohio Sheldon Vault Co.Vault Company Sheldon, IA Portsmouth, OH

Pioneer Co, Inc. Poplar Vault Bluff, MO Doylestown, PA Inc. Precast Concrete Products,

Southern Exmore, Vault VA Services, Inc. Blakely, GAProducts, Inc. Simerly Concrete

Precast Products, Inc. PrecisionConcrete Precast Inc. Blissfield, Pittsfield, MA MI

Spoerr PrecastInc. Concrete, Inc. Simerly Vaults, Sandusky, Knoxville, TN OH

Precision Precast Inc. Houston, TX Pittsfield, Rex Vault ServiceMA

St.Portsmouth, Louis Wilbert OH Vault Company Southern Vault Service SaintGA Louis, MO Blakely,

Perfection Vault

Quality Burial Vault Co.

www.accuratewsf.com/handles/

sales@accuratewsf.com phone: 630-260-1000

Newton, Rex Vault IL & Mausoleum Rocky Mountain Monument/Vault Service, Inc., Newton, IL Sandy, UT Roland-Wilbert Co. Rooks Vault &Vault Monument Clinton, IA Fort Valley, GA

Bloomington, IN

Bristol, TN

Southern Ohio Vault Co.

Spoerr Precast Concrete

Sunnycrest Inc. Sandusky, OH Auburn, NY SI Funeral Services Cedar Hill, TX

Superior Vault Company SI Funeral Services Bryantown, MD Gerard, PA

Roland-Wilbert Vault Co. Marion, IA Saginaw Saginaw WilbertMI Vault Corp. Saginaw, Saginaw, MI Sam Green Corp. Saline VaultVault Company, Lynchburg, VA Sweet Springs, MO St. Louis Wilbert Vault Co. Sam GreenMO Vault Company St. Louis,

fax: 630-260-0033

Santeiu Vaults Inc.

Shore Vault & Precast Co.

Blissfield, MI

Wire and Strip Forming, Inc.

(Continued) Monuments

Pennsylvania Vault Co. Patriot Vault Concrete & Precast Greensburg, PA MO Park Hills,

Poplar Bluff Doric Vaults, Inc.

accurate

West Plains Vault & Mfg. Company, Pomona, MO



NCBVA Certified Vault Manufacturing Plants Shore Vault & Precast Company Tim White Vaults and Whitman Vault Co.

Phenix City, AL

Temple Vault, Inc. Central City, AR

SI FuneralVault Services Superior Company Parsons, KS Charlestown, IN SI Funeral Services

San Antonio, Superior VaultTX Company, Ltd. Sunnycrest, Inc. Mississauga, ON Auburn, NY

Lynchburg,VA

Whitman, MA

Crestview, FLVaults, Inc. Superior Burial Whitman Vault Co. Wicomico Vault Company, Inc. Salt Lake City, UT Whitman, MA Turner Vault Company Salisbury, MD Superior Vault Co. Wicomico Vault Co., Inc. Northwood, OH Bryantown, MD MD Co. WieserSalisbury, Doric Vault Superior Vault Co. Wieser PrecastMN Vanden Boomen Burial Vaults La Crescent, Charlestown, IN Stewartville, MN Inc., Appleton, Superior Vault Co.,WI Ltd. Wilbert of North TexasCo. Wieser Doric Vault Ont., Canada LaCrescent, MN VandenMississauga, Boomen Burial Vaults, Grapevine, TX Swan’s Concrete Products Wilbert Burial Vault Co. Inc., Kronenwetter, WI Westbrook, ME WilbertAtlanta, Vaults GA of Houston, Inc. Turner Company Vincent, J.P.Vault & Sons Inc. Houston, TXVault Co. Wilbert Burial Toledo, IL OH Waycross, GA Galena, Vault Company Vanden Boomen Burial Vaults Inc. Williams Wilbert Burial Vault Co. WargaAppleton, ConcreteWIProducts Emporia, VAMI Muskegon, Vanden Boomen Wilbert Burial Vault Co. Fort Wayne, INBurial Vaults Inc. Willmar PrecastCity, Company Wausau, WI Traverse MI Washington Wilbert Vault Willmar, MN Vincent & Son, Inc. Wilbert Services Galena,Inc. IL Works, Lancaster, NY Wimmer Manufacturing Washington Wilbert Vaults of Houston, Inc. Laurel, MDWilbert New Castle, Vault Works Inc. Houston, TXIN Watts Vault Monument Laurel,&MD Willbee Concrete Products Youngstown Burial Vault Warga Concrete Products Inc. Company Jackson, MI Company FortMoines, Wayne, IN Williams Wilbert Des IA Youngstown, OH Watts Vault & Monument Co. Des Moines, IA Moines, WayneDes Burial VaultIACompany Williams Vault Company Wayne Burial Vault Indianapolis, IN Co., Inc. Emporia, VA Indianapolis, IN Willmar Precast Co. WelteWelte VaultVault Company, Inc. Co. Willmar, MN Danbury, IA Danbury, Zeiser Wilbert Vault Co. West Plains Vault & Mfg. Co. Elmira, NY Pomona, MO

National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection

Huntington

Name of Plant ___________________________________________________________________________ Chadwick

Quad Layer Cover with Triple Layer Base

Plant Street Address_______________________________________________________________________ Clermont

Double Layer Cover and Base

Triple Layer Cover and Base

Owner’s Name_____________________________ Evening Phone______________________________ Plant Manager/Contact Person__________________ Evening Phone_______________________________

Ingalls

Chadwick

Double Layer Cover and Base

Types of Outer Burial Receptacles Produced  Top Seals  Air Domes  Sectionals Other________________________________________________

Gateway

Please return this application with full payment to:

Empire

Double Layer Cover and Base

The National Concrete Burial Vault Association, Inc. P.O. Box 917525 136 South Keowee Street Longwood, FL 32791 Dayton, OH 45402 (888) 88-NCBVA (888)88-NCBVA Fax (407) 774-6751

Limited Dealerships Available! 1.800.457.0671

A Division of the Doric Family 20 NCBVA.ORG | June 2015

Fax Number_______________________________________

Chadwick

Double Layer Cover and Base

Triple Layer Cover and Base

Plant Telephone_________________

Stratton

Double Layer Cover and Base

Triple Layer Cover and Base

Plant Mailing Address______________________________________________________________________

Graphics Available for Personalization

Quality Support and Marketing Materials

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

Fax (937) 222-5794 20

NCBVA.ORG l December 2012

October 2015 | NCBVA.ORG 21

National Concrete Burial Vault Association “Serving the death care industry with the very best”

Dues Schedule

APPLICATION FOR National Concrete Burial VaultMEMBERSHIP Association

 Manufacturer Member Dues are based on total units sold at Dues Schedule this location.

Key Contact____________________________________Nickname_____________

    

 Manufacturer Member level: Please check appropriate Dues are based on total units sold at 1-999 Units .........$225 this location. 1000 - 1999 .........$350 Please check appropriate level: 2000 - 3499 .........$430  1-999 Units .........$225 3500 - 4999 .........$580  1000 - 1999 .........$350 5000 and more ....$700

 2000 - 3499 .........$430  3500 - 4999 .........$580  Associate Member.....$300  5000 and more ....$700

 Franchise .......$1000 AssociateGroup Member .....$300  Franchise Group .......$1000 Payment Information

Include payment with this completed Payment Information form. We accept Visa, MasterCard and Include payment American Express with this completed form. We accept Visa, MasterCard and American Express

 Check is enclosed

Please charge my Please charge my  Visa MasterCard  Visa MasterCard

 American Express Account #_____________________ Expiration _________________ Accountdate #_____________________ Expiration date _________________

Mailing Mailing Information

Information NCBVA

136 South Keowee Street NCBVA P.O. Box 917525 P.O. Box 917525 Dayton, OH 45402 Longwood, FL 32791 Longwood, FL 32791 (888)88-NCBVA (888) 88-NCBVA (888) 88-NCBVA Fax (937) 222-5794 Fax: (407) Fax: (407)774-6751 774-6751

www.ncbva.org www.ncbva.org

CODE OF ETHICS

“Serving the death care industry with the very best”

APPLICATION FOR MEMBERSHIP Title ______________________________________________________________

Company Name _____________________________________________________ Key Contact____________________________________Nickname_____________ Street Address _______________________________________________________ Title City______________________________________________________________ _____________________ State _______________ Zip __________________ Company Name _____________________________________________________

Phone ___________________________ Fax ______________________________

Street Address _______________________________________________________

E-mail ____________________________________________________________

City _____________________ State _______________ Zip __________________

Company Web Site ___________________________________________________

Phone ___________________________ Fax ______________________________ E-mail ____________________________________________________________

NCBVA.ORG l December 2012

THE VAULT INDUSTRY’S PREMIER VAULT TRAILER

BUILT TO ACCOMMODATE YOUR NEEDS

 Check here if you prefer to have your mail sent to your home.

OUR STANDARD VAULT-MASTER CAN PERFORM YOUR ENTIRE VAULT HANDLING JOBS.

Home street Address _________________________________________ _____________________ Statemail ______________ City Check here if you prefer to have your sent to your home.Zip ___________ Home Phone _________________ Home Fax ______________________ Home street Address _________________________________________ City _____________________ State ______________ Zip ___________ Home Phone _________________ Home Fax ______________________

 

COMPANY INFORMATION  Burial Vault Manufacturer  Funeral Director COMPANY INFORMATION  Crematory  Cemetery  Burial Vault Manufacturer  Funeral Director

 Crematory

 

 Cemetery

 Doric  Wilbert  Eagle  Trigard Doric Trigard Services Con-O-lite  Wilbert  Other  Eagle Provide  Graveside  Con-O-lite

 Other

OFF LOADING VAULTS FROM TRUCKS SETTING VAULTS STRAIGHT OR CROSSWAYS DISINTERMENTS OPERATING ON STEEP TERRAIN. (3Point Hydraulic Leveling)

Provide Graveside Services

Metal Vaults  Plastic Vaults  Fiberglass Vaults

Metal Vaults  Plastic Vaults  Fiberglass Vaults  Adults  Oversize Offer sizes for  Children Offer sizes for  Children  Adults  Oversize Associate Member: 25 words lessyour about your product/services Associate Member: Tell Tell us inus 25 in words or less or about product/services

Please Please enroll in NCBVA today!  enroll meme in NCBVA today!

Signature indicates thatthat you you have have read and abidetobyabide NCBVA’s Code of Ethics Signature indicates readagree andtoagree by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature and the rules that govern the National Concrete Burial Vault Association.isSignature is required before thisthis application can becan processed. required before application be processed. _________________________________________ _________________________________________ (Signature)

(Signature)

___________ (Date) ___________

(Date)

properlythat constructed burial vault is for worthy acceptance by public. Our for salesthe andinterment advertising We abelieve concreteconcrete is an ideal material the of construction ofthe burial vaults ofpolicies humanwill remains and that be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not disparbe governed by standards the business public and the funeral profession by principles advocated by thefor National age. We shall conduct ouracceptable business onby sound principles, striving to build a and relationship of respect and conﬁdence Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the disparage.rules We shall conduct our business sound Burial business principles, striving to build a relationship of respect and confidence for and regulations of the Nationalon Concrete Vault Association, Inc., thereby contributing to a stronger and greater the burial industry with the public, with the funeral director and with the cemetery’s management. We will abide by the nationalvault industry. rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

22 NCBVA.ORG | October 2015

Ph (828) 428-2648 Fax (828) 428-8606 longmc@charter.net

Company Web Site ___________________________________________________

CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that

Long Machine Company

WE ALSO OFFER A FIXED BOOM UNIT WITH ALL THE FEATURES OF OUR STANDARD UNIT

A LARGE SELECTION OF OPTIONS IS AVAILABLE ON ALL OUR UNITS ALL OUR UNITS CAN BE BUILT TO ACCOMMODATE OVERSIZED VAULTS

We set the standards for vault handling equipment. We DO NOT copy anyone. We are always looking to the future.

LET US CUSTOM BUILD YOUR NEXT VAULT TRAILER

February 2015 | NCBVA.ORG 23

NCBVA|136 South Keowee Street|Dayton, OH 45402-2241

The Bulletin The Bulletin is the bi-monthly publication of the National Concrete Burial Vault Association. We would very much be interested in hearing from you! Make sure to add us onto you mailing list for news releases about your company, special events, staff promotions or additions, and new products and services that would be of interest to the association and its members. We would also look forward to receiving any photos of products or installations you have, either color or black & white. If they are at least 300 dpi and 1 mg at 8 x 10 inch format, we will even consider them for the cover! And, we are also interested in receiving any thought leadership articles on industry trends and techniques, along with case study stories that promote the high standards of the association. (Or, if you just have an idea, let us know and we can write it for you or with you!) Please contact me at any time!