April 2016 | NCBVA.ORG 1
AMERICAN
CEMETERY SUPPLIES Manufacturer & Distributor of : Cemetery, Funeral Home, Burial Vault, and Cremation Supplies Casket & Vault Lowering Devices Chairs Roller Bars Casket Stands Drapes Tarps Skid & Grave Boards Cocoa Matting Vault Emblems Vault Hardware Monument Yoke & Slings And Much More !
Phone: 800-515-0400 2 NCBVA.ORG | April 2016
Fax: 757-488-1589
www.acsupplies.com
President
Mark Bates Norwalk Wilbert Vault Co. Bridgeport, CT
President-Elect
Steve Handley Handley Precast Systems Glendale, AZ
Secretary/Treasurer Paul Cooper Cooper Wilbert Vault Co. Barrington, NJ
Immediate Past President Jerry Russell Southern Ohio Vault Company Portsmouth, OH
Directors
Edwin Bruns Bruns Norwalk Vault St. Louis, MO Greg Tilley Ideal Burial Vault Company Depew, NY Jeffrey Hardy Hardy Doric, Inc. Chelmsford, MA Brian DeMoss Chesapeake Burial Vault Co. Inc. Barclay, MD Brett Henery Wilbert Vaults of Houston, Inc. Houston, TX
National Concrete Burial Vault Association (NCBVA) 136 South Keowee Street | Dayton, OH 45402 (888) 88-NCBVA | Fax (937) 222-5794 info@ncbva.org | www.ncbva.org
Table of Contents 5
Safety Focus
9
Legal Focus
14 17 20
Hoisting with Lifters
By Ron Overton, Overton Safety Training, Inc.
Getting Paid – Steps to Take to Collect Accounts Receivable
By Poul Lemasters, Esq., NCBVA Legal Counsel
2016 NCBVA Annual Convention
A Look at Diversification in New Orleans!
Productivity Focus
Creating a Productivity Culture By Eric Bloom
Association Matters
Affiliate Directors
Steve Vincent Doric Products, Inc. P.O. Box 10 Marshall, IL
Blake Swinford Greenwood Plastics (Trigard) Danville, IL
ON THE COVER
Terry Whitlock Wilbert Funeral Services, Inc. Broadview, IL Dave Long Eagle Funeral Products, Inc. Joliet, IL
Association Management Kimberly A. Fantaci Executive Director
Donald A. Mounce, APR The Bulletin Editor
Richard L. Martin Magazine Production Manager
April 12-13 was the NCBVA 2016 Annual Convention in New Orleans – A Look at Diversification. Diversification is the key to stability, growth and survival! The 2016 gathering will be the best opportunity available in the industry to learn what is on the horizon and how you need to best prepare for these changes.
ADVERTISING INDEX Accurate............................................... 17
Holland Supply..................................... 18
ACS............................Inside Front Cover
Long Machine Co. ..................................4
Axis Corporation...................................16
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Crescent Bronze....................................10
Overton Safety Training...........................6
D & C Supply...........................................6
Paws & Remember................................10
Doric.......................................................6
RoMix...................................................11
Edgmont...............................................16
Trigard.........................Inside Back Cover
Poul Lemasters, Esq. Legal Counsel April 2016 | NCBVA.ORG 3
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2. Do not do any work from any non-permanent spiral stairways. 3. Employers shall provide and install all ladder fall protection systems required before employees begin the work that necessitates the installation and use of ladders, and their respective fall protection systems.
FOCUS SAFETY
OSHA 1926.1060 – Training requirements for ladders:
1. All employees using ladders attend an appropriate training program. 2. Only competent persons shall train employees. 3. Retraining shall be provided as necessary so that the required understanding and knowledge of regulations is retained.
Ladder Safety
Training Shall Include: 1. How to recognize ladder hazards and safe procedures to be followed. 2. The proper construction, use, placement, and care in handling. Your concrete precast facilities may have 3. Retraining shall 3. The maximum intended load-carrying capacities of ladders. areas in them where access/egress is gained be provided as 4. The standards regarding ladder safety and requirements.
By Ron Overton
by utilization of a ladder. Falling off ladders necessary so is one of the largest contributors of falling that the required Inspection injuries. understanding 1. Inspect the ladder before using it. The new OSHA Fall Protection regulations and itknowledge in them where access/egress is gained by utilization ofor a is unsafe. Tag 2. Never use any ladder that fails inspection out. spell out employer responsibilities. A of regulations is contributors ofShall falling 3. clearly beinjuries. free of oil, grease, and other slipping hazards. self-supported and extension retained. Paintoverview shall not of cover rating. 4. quick rly spell out ladder employer responsibilities. A quick overview of selfmight beorhelpful to theladders NCBVAor carry out makeshift repairs to a damaged ladder. use makeshift home-made 5. Do notsafety e helpful to the NCBVA members. members. Training Shall Include: 1. How to recognize ladder hazards and safe of Ladders Failing Inspection ents Examples OSHA 1926.1051 procedures to be followed. n elevation Ladder of 19-inches or more, General 2. The proper construction, use, placement, ent, or personnel hoist is provided. Requirements and care in handling. anent spiral stairways. 1. Ladders shall be 3. The maximum intended load-carrying dder fall protection systems required provided with a capacities of ladders. ecessitates the installation and use break in elevation of 4. The standards regarding ladder safety and ection systems. 19-inches or more, requirements. and no ramp, runway, r ladders: Inspection sloped embankment, ppropriate training program. 1. Inspect the ladder before using it. or personnel hoist is loyees. 2. Never use any ladder that fails inspection provided. Positioning the Ladder ry so that the required or is unsafe. Tag it out. 2. Do not do any 1. Ensure ladders are positioned on level ground unless secured to prevent tions is retained. 3. Shall be free of oil, grease, and other work from any nonslipping hazards. permanent spiral 4. Paint shall not cover rating. stairways. afe procedures be followed. 5. Do not use makeshift or home-made 3. to Employers shall t, and care in handling. ladders or carry out makeshift repairs to a provide and install apacities of ladders. damaged ladder. all ladder fall protection systems required nd requirements. before employees begin the work that Positioning the ladder necessitates the installation and use of ladders, and their respective fall protection 1. Ensure ladders are positioned on level ground unless secured to prevent systems. n or is unsafe. Tag it out. accidental displacement. pping hazards. OSHA 1926.1060 Training Requirements for 2. Use in accordance with the manufacturer’s ladders: instructions. dders or carry out makeshift repairs to a damaged ladder. 1. All employees using ladders attend an 3. Make sure all feet of the ladder are on a appropriate training program. firm, dry, level surface. 2. Only competent persons shall train 4. Do not use on slippery surfaces unless employees. secured or provided with slip-resistant feet. April 2016 | NCBVA.ORG 5
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4. Paint shall not cover rating. 5. Do not use makeshift or home-made ladders or carry out makeshift repairs to a damaged ladder. Examples of Ladders Failing Inspection
SAFETY FOCUS
Examples of Ladders Failing Inspection
Positioning the Ladder
Do not use a stepladder straight The minimum Ensure ladders are positionedas on alevel ground unless3. secured to preventperpendicular clearance 1. 5.
ladder in a folded and leaning position. 6. Lock the side braces and cross braces before climbing. 7. Do not tie or fasten ladders together to provide longer sections unless specifically designed. Additional Positioning urer’s instructions. Rules for Non Self n a firm, dry, level surface. Supporting Ladders s secured or provided with slipFor access to upper surfaces, extension must ladder in a folded and leaning extend at least 3-feet above the upper surface. s before climbing. OR sections unless o provide longer 1. Ladder must be secured at the top and a grab rail provided. Supporting Ladders on must extend at least 3-feet abovefrom the upper surface. OR 2. Horizontal distance the base of the d a grab rail provided. ladder to the wall must be at least 1/4 the he ladder to thetotal wall ladder must belength. at least 1/4 the total ladder length. rails) shall be 1/8 the ladder length. 3. angled Wood to job-made ladders (spliced side rails) d at a pitch no greater than 90-degrees the horizontal. shall be angled to 1/8from the ladder length. 4. Fixed ladders (attached) shall be used at a pitch no greater than 90-degrees from the adders is 16-inches. horizontal.
between ladder and any obstruction on the climbing side of the ladder shall be 30 inches. 4. When unavoidable obstructions are encountered, the clearance may be reduced to 24-inches, if a deflection device is installed to guide employees around it. Basic Use Requirements 1. Shall be used only for the purpose for which they were designed. 2. Only one person may be on the same ladder at a time. 3. Shall not be loaded beyond the rated capacity (includes worker and tools/ supplies carried). 4. Be sure to clear the ground area around the ladder before climbing. 5. The top or first rung of a stepladder shall not be used as a step. 6. Ladders shall not be moved, shifted, or extended while occupied. 7. Always wear proper footwear with good tread when climbing. 8. Watch for people working under or around re used to reach an elevated work area, the ladders shall be set the ladder. or landing between the ladders. Clearances Walls on or the other Ladders e between ladder and anyfrom obstruction climbing side of the 9. Area around the top and bottom of the ladder shall be kept clear. 1. Minimum spacing between adjacent ncountered, theladders clearance may be reduced to 24-inches, if a is 16-inches. 10. When ascending or descending face the employees around it. ladder and use three point contact at all 2. When two or more separate ladders are times. used to reach an elevated work area, the ladders shall be set offset from each other 11. An employee shall not carry any object which they were designed. with a platform or landing between the or load that could cause the employee to ladder at a time. ladders. lose balance and fall.
capacity (includes worker and tools/supplies carried).
nd the ladder before climbing. hall not be used as a step.
April 2016 | NCBVA.ORG 7
pitch no greater than over-reaching. 90-degrees from thetypes horizontal. These of ladders can be unstable if the center of gravity is not down the 4. Avoid 5. Do not stand on the top two steps of the ladder. middle, which will create a fall hazard. 5. Do not stand on the top two steps of the ladder.
Some examples of UNSAFE body positioning: is 16-inches. d to reach an elevated work area, ladders shallpositioning:Â be set Some examples howthe UNSAFE body Some examples of of UNSAFE body positioning: ding between the ladders. een ladder and any obstruction on the climbing side of the
SAFETY FOCUS
ered, the clearance may be reduced to 24-inches, if a yees around it.
they were designed. r at a time. Some examples of how NOT to use ladders: Some examples of how NOT to use ladders:Â ty (includes worker and tools/supplies carried). Some examples of how NOT to use ladders: ladder before climbing. be used as a step. nded while occupied. d when climbing. he ladder. r shall be kept clear. der and use three point contact at all times. ad that could cause the employee to lose balance and fall.
stems
12. Do not climb onof the tripod Take one care and work safely! uipped with the or rear leg.
About the Author: Take care and work safely! On file Ladders About the Author: OnRequiring file
3. Avoid lifting or carrying any heavy items while climbing up or down the ladder. 4. Avoid over-reaching. These types of ladders can be unstable if the center of gravity is not down the middle, which will create a fall hazard. 5. Do not stand on the top two steps of the ladder.
Additional orms at intervals not toFall Protection Systems ections Pull with Quotes: landing platforms ABOUT THE AUTHOR 1. Fixed ladders exceeding 24-feet shall be feet. Ron Overton, a NCCCO Certified Mobile Crane equipped with one of the following: Pull Quotes: and Accredited Practical Examiner, off a. Ladder devices; or contributors of fallingOperator Falling ladders safety is one of the largest injuries. The new OSHA Fall Protection is the President, Owner, and an Instructor for regulations clearly spell out employer responsibilities. b. Self-retracting lifelines, and rest OVERTON Safety Training, Inc. of Beaverton, Fallingplatforms off laddersat is intervals one of thenot largest contributors injuries. The new OSHA Fall Protection to exceed 150- of falling Oregon. OVERTONorSafety Training been Inspect the ladder before using it. Never use any ladder that fails inspection is unsafe. Taghas it out. regulations clearly spell out employer responsibilities. feet; or providing professional services and materials c.the A cage well, and forfails the safe operation forklifts, heavy Inspect ladderorbefore usingmultiple it. Neverladder use any ladder that inspection or isofunsafe. Tag it out. sections with landing platforms provided at equipment, aerial/scissor lifts, rigging and maximum intervals of 50-feet. signaling, personnel lifts, loaders, and cranes on Body Positioning 1. Keep your body centered on the middle of the ladder. 2. Do not lean or reach for items while on the ladder. 8 NCBVA.ORG | April 2016
a worldwide basis since 1991. For additional information, contact Ron at +1.866.531.0403 or ron@overtonsafety.com, or visit the company website at www.overtonsafety.com. These insights are the opinions of the author, and not necessarily those of the NCBVA.
FOCUS LEGAL
Personnel Files – Five Things That Are in and Four Things That Stay Out By Poul Lemasters, Esq. NCBVA Legal Counsel
(And Three Other Things You Should Just Know About Personnel Files) Document! Document! Document! It’s the call of the elusive great attorney. OK, it’s actually the standard saying that everyone says anytime you ask what should I do. The statement is actually very correct, but it’s actually the easy part. The difficult part is deciding where to keep all the documents. Unfortunately, I typically see the gamut when it comes to personnel files. Files include nothing at all; all the way to a folder with absolutely every post-it note that was ever written. The truly unfortunate part is that a bad personnel file can lead to more problems, and typically you discover this when you are facing a problem already. The following article is the basics of what should be in and not be in a personnel file. It’s not everything – but it’s a start. If you are in doubt, or if there is something that you aren’t sure where it goes in or out of the personnel file, it is usually best to err on the side of out, and creating a separate file to avoid the wrong info in the file. What’s In: 1. Application / Resume: This is the starting point for any personnel file. You want to be able to document the initial process and what they provided. Your application should be signed and dated. Remember that you cannot ask for photos as part of an interview and, as such, never introduce photos into the personnel file.
2. Offer Letter: Any job should start off with a letter setting forth the initial offer. You may want to get it signed as acceptance, but even if you only mail it to the prospective employee, you should keep a copy of it in the personnel file. Make sure it describes all the initial compensation and benefits. How many times have you had an employee say that you promised a bonus in the interview; or a raise to a certain amount after one year? With a properly drafted offer letter, and retention of the letter, these issues can be avoided. 3. Evaluations: Yes, those annual evaluations that happen once every 10 years should be in the file. Seriously, annual evaluations are critical for an employer. Consistent documentation of an employee’s job performance can assist in future claims. A tip for conducting evaluations is to have the employee self-evaluate. Most employers are nicer on employees than they are on themselves. By letting the employee self-evaluate, they may provide the areas of concern that may be needed later. Also, make sure that your review is a true Hoover Review. (A Hoover Review is where you make sure and point out where someone sucks. Get it? Hoover. Vacuum. Sucks.) It is important to always identify areas of improvement – after all no one is perfect. April 2016 | NCBVA.ORG 9
LEGAL FOCUS 4. Handbook Acknowledgment / Revisions: The handbook, whether it is an employee manual, or a procedure manual, is an important resource that any business must rely upon. However, if we cannot document that the employee has received, reviewed, and accepted it; then our policies and procedures may not have the binding effect that we want. Also, policies and procedures do not stay static. They are constantly changing as our business change. Plus, we all forget what we may have read, so, make sure that your employees sign annual acknowledgments that identify they have read them again, and understand any and all revisions. 5. Job Description: A job description is important for a number of reasons, and should be part of the personnel file. Without a job description, how can employee know if they are fulfilling their job? Likewise, without a job description how can an employer defend an issue with job performance when there is no baseline?
10 NCBVA.ORG | April 2016
LEGAL FOCUS Job descriptions are commonly overlooked and avoided due to not knowing how to get started. A tip on creating a job description – ask the employee to write down what they do. You will have a job description a mile long. What’s Out: 1. Employee I-9: US Citizenship and Immigration Services require the Employment Eligibility Verification Form (I-9) from all employers. This form is used to verify an employee’s identity and eligibility to be employed in the US. Because this form contains protected information, it must be kept outside of the personnel file. Also, this form is subject to inspection by USCIS and should be readily available, but kept securely and separately until needed. Please note that in 2013 the USCIS released a revised I-9 and must be used for all new hires after May 7, 2013. If you are using the older form, you may be subject to fines. 2. Medical Information: Medical information, including physician records, or records relating to a disability must be kept outside of the personnel file. Medical records would also include the results of a drug screening /test as well. Employee medical records should be kept in a separate file for each employee and should be kept secure. 3. Payroll Records: Admittedly, this item is a little tricky and there are various schools of thought regarding payroll. I tread cautiously with payroll because of the information that is usually included in payroll. For example, a typical payroll form is the W-4 for employer withholding. The problem with this form is that it includes information that should not be a part of the personnel file, such as social security number. Other payroll records that need to be protected include authorized payroll deductions, direct deposit forms, and those pesky garnishments. If you want to keep pay rates, time sheets, attendance records in the personnel file it is acceptable. However, make sure there is no protected information on any of these documents before keeping them in the personnel file. 4. Investigation: Sometimes employees have issues, complaints, and claims. When the employer investigates, the information needs to be kept in a separate investigation file. Anything that is part of the investigation, such as: interviews, notes, legal recommendations, and settlements
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LEGAL FOCUS should be kept out of the personnel file. Not only does this protect the confidential nature of the information, it also protects any legal protected privileges, and also protects the employer from retaliation claims.
some states do not require an employer to show the employee third party documents or investigation materials (again, the reason to keep these out of the file.) Lastly, some states allow employees to edit or add documentation to items in their file that in their opinion is inaccurate. The best procedure for an employer is to first know your state law limits, and then build a policy that works within these boundaries of access.
What You Need to Know? 1. Clean out and audit personnel files. Many employers put lots of stuff into a personnel file, but rarely check to see if it is relevant or updated. Annually you should review your personnel files. (Guess what – this works out great at annual performance review 3. Retention of personnel files doesn’t time.) end upon termination. When you are reviewing / auditing your While some states may have different time personnel files keep a few things in mind. Is frames for retention of personnel files, the IRS everything in the file updated? For example, states that you must hold onto personnel files was there ever a warning or discipline for 7 years after termination. n problem, and if so is there documentation on the resolution. About the Author Is there any information that Poul Lemasters’ professional career covers both funeral shouldn’t be in the file? Again, look service and law. He now operates and is principal of at the list provided and see if any documents are protected and should Lemasters Consulting, Cincinnati, Ohio, a consulting business specifically for the funeral industry. be somewhere else. He works with funeral home owners, funeral directors/ Also, are there docs that just do embalmers, cemeteries, and crematory owners and not belong? If your business has a operators, and assists in areas of legal, compliance, policy to remove accolades after a regulatory, and business solutions. Lemasters also certain time frame, have they been serves as ICCFAs (International Cemetery, Crematory and removed? Funeral Association) special cremation legal counsel and GPL compliance advisor. 2. Employees have access to Working in the funeral industry for over 20 years and their personnel file. holding a funeral director’s license and embalmer’s license How much access? Well that in Ohio and West Virginia, Lemasters’ experience includes depends on your state law. Keep managing both small and large funeral homes, as well in mind that there is some access as working with both independent and corporate owned and some general items that are funeral homes. And he is actively involved in local, state, common among state laws. and national funeral and cemetery associations. For example, while most states Lemasters attended Cincinnati College of Mortuary allow access to a personnel file, Science, graduating in 1996, and also went on to attend Northern Kentucky University, Chase College of Law, it is usually not immediate. They graduating in 2003. As an attorney, he is admitted to typically must make a request, and then you have a set time to respond. practice law in both Ohio and Kentucky. His law practice began in the area of civil defense work Also, if an employee has access and includes serving as corporate counsel for Alderwoods to their file, they usually are allowed during 2005-2006. As its corporate counsel, he advised to make copies of the file too. Again, this is why it is critical to only on funeral home, cemetery, crematory, and insurance issues. keep the proper documents in the He can be reached by phone at (513) 407-8114 and via file. email at poul@lemastersconsulting.com. Visit his website Some states will limit what can at www.lemastersconsulting.com. be seen in a file. For example, April 2016 | NCBVA.ORG 13
Diversification is the key to stability, growth and survival…and it was the primary focus of the NCBVA’s 2016 Convention 2016, New Orleans. tremendous gathering Join us AprilAnnual 12-13, 2016 inApril New12-13, Orleans for inNCBVA's 2016 AAnnual Convention – Aof industry joined together in an is attempt to get “A Look atgrowth Diversification.” Look at professionals Diversification. Diversification the key to stability, and survival! The 2016-2017 President Mark Bates of Norwalk Wilbert Vault Company in Bridgeport, Connecticut 2016 gathering will be the best opportunity available in the industry to learn what is on and the new Board of Directors were also announced. A complete list of the new officers is on page theofhorizon and how need to best prepare 19 this month’s issueyou of The Bulletin as well as onfor thethese index changes. page listing. Professional and personal relationships are the cornerstone of the industry. Ohio, You Former NCBVA President Jerry Russell of Southern Ohio Vault Company in Portsmouth, will be able for to network and socialize with friends, newalso friends, and learn about as was honored his service to the Association. And Jim make Wiens was commended for serving FAMIC Chairinfor NCBVA, and for alland of the great work coming out formal of this group. business other geographic product areas through and informal events that social and networking dinner was held Herbsaint Bar and Restaurant to renew friendships areA scheduled. and connections as co-locating well as to make new ones. The historic Saint Charles Avenue This year we are our event with ICCFA’s Annual Convention & Expo,features an acclaimed menu with French and Italian-inspired, yet distinctive Southern dishes and a providingwine additional and opportunities for NCBVA members and supporters. dynamic list in aresources modern bistro setting. Educational sessions include sales diversification, the FAMIC and how to use A great time was had by all, and work is already started on the Study 2017 Convention. NCBVA the again data,be how the Talkwith of aICCFA’s Lifetime campaign will&benefit and a panel will partnering Annual Convention Expo, tothe be industry, held March 27-April 1 inof Charlotte, North success Carolina –stories. so make plans now to attend, as more details will be forthcoming! diversification 14 NCBVA.ORG | April 2016
The New Orleans Convention Center was the location of the 2016 program presentations. The speakers on Diversity were top notch, bringing differing perspectives for attendees, and their presentations will be shared as feature articles in future issues of The Bulletin. Devin D. Thorpe gave a presentation on sales diversification titled “A BAD@$$ New Business in 2.5 Hours.” As a new-media journalist and founder of the Your Mark on the World Center, Devin has established himself as a champion of social good. As a Forbes contributor, with 350 bylines and over one million unique visitors, he has become a recognized name in the social impact arena. His YouTube show, featuring over 600 celebrities, CEOs, billionaires, entrepreneurs and others who are out to change the world, has been viewed over 200,000 times, giving him a recognizable face as well. He noted that nearly 50 percent of people nationally are choosing cremation, which is rising each year, and the number of annual deaths is expected to rise from 2.6 million this year to over 4 million by 2050. He also added that burial vaults represent only about 20 percent of the cost of a funeral, with the other 80 percent being opportunity. The group also participated in an “ideation” session to come up with as many ideas as possible for at least one business asset of: plant and equipment; customer relationships; great employees; company competencies; and
values. The group also did drawing of zombies as a creative business ideation exercise. Anna Bernfeld, CAE, Senior Vice President of Member Relations at the National Funeral Directors Association, gave a presentation on “Have the Talk of a Lifetime.” It emphasized how the program can help NCBVA members and their funeral home and funeral director customers.
April 2016 | NCBVA.ORG 15
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She noted the key is to assist in building relationships with families in their communities, with hospice, assisted living facilities, and veteran groups. And it will also assist in conversations with prearrangement counselors who are looking for growth for securing future business for the funeral homes. And she added that everyone in interested in continuing with traditions and creating new traditions that honor the lives of family loved ones. This can be done through utilizing the campaign, marketing it, and sharing success stories, amongst other communications efforts.
Sarah Simmons, Vice President and Senior Consultant leading the Reputation Management & Public Affairs Practice at Nielsen, also presented the FAMIC study in detail. She noted that “Have the Talk of a Lifetime” campaign has low awareness, and that spreading the message through partnerships with local funeral homes and funeral directors is essential She also added that while utilizing channels such as advertising and social media to reach a broader audience. As few people have pre-arranged funerals, this conversation is essential in battling the primary customer concern of price. The increased popularity of cremation and online memorialization are also assets in this conversation. There was also a Roundtable Topic discussion on “What Keeps You Up at Night”? Some terrific discussions and viewpoints were shared among participants. n
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2016-2017 NCBVA Board of Directors President Mark Bates Norwalk Wilbert Vault Co. 425 Harral Avenue Bridgeport, CT 06604-3134 Phone: (203) 366-5678 Fax: (800) 826-9406 mb@norwalkvault.com President-Elect Steve Handley President Handley Precast Systems P.O. Box 10844 Glendale, AZ 10844 Phone: (602) 725-4444 Fax: (623) 587-9047 shandley@cox.net Secretary/Treasurer Paul Cooper Cooper Wilbert Vault Co. 521 East Atlantic Avenue Barrington, NJ 08007-1108 Phone: (302) 376-1331 Fax: (302) 376-1411 paul.cooper@coopervault.com Immediate Past President Jerry Russell Southern Ohio Vault Company P.O. Box 418 Portsmouth, OH 45662 Phone: (740) 354-1338 Fax: (740) 858-4192 sovc@midohio.twcbc.com
Affiliate Director Steve Vincent President Doric Products, Inc. P.O. Box 10 Marshall, IL 62441-0010 Phone: (217) 826-6302 Fax: (217) 826-2926 sfv@doric-vaults.com Affiliate Director Blake Swinford Project Manager Greenwood Plastics (Trigard) 3901 North Vermilion Street Danville, IL 61834 Phone: (800) 637-1992 Fax: (217) 442-9182 blakes@trigard.com Affiliate Director Terry Whitlock President Wilbert Funeral Services, Inc. 2913 Gardner Road Broadview, IL 60153 Phone: (708) 865-1600 Fax: (708) 865-1640 twhitlock@wilbertonline.com Affiliate Director Dave Long Eagle Funeral Products, Inc. 801 E. Cass Street Joliet, IL 60432 Phone: (815) 722-8660 dl@eagleburialvault.com
Director Greg Tilley Ideal Burial Vault Company 3178 Walden Avenue Depew, NY 14043 Phone: (585) 599-2242 Fax: (585) 599-3850 idealburialvault@yahoo.com Director Jeffrey Hardy Hardy Doric, Inc. 22 Progress Avenue Chelmsford, MA 01840 Phone: (978) 250-1113 Fax: (978) 250-4969 jeff@hardydoric.com Director Brian DeMoss Chesapeake Burial Vault Co. Inc. P.O. Box 10 Barclay, MD 21607 Phone: (410) 438-3569 brian@chesapeakevault.com Director Brett Henery Wilbert Vaults of Houston, Inc. 10645 Aldine Westfield Road Houston, TX 77093-4111 Phone: (713) 692-6105 Fax: (713) 692-6920 bhenery@wilberthouston.com
Director Edwin Bruns Bruns Norwalk Vault 1400 Kingsland Avenue St. Louis, MO 63113 Phone: (314) 721-3930 Fax: (314) 721-3981 dbruns@bruns-doric.com April 2016 | NCBVA.ORG 19
American Concrete Industries Auburn, ME
Cemex Callaway R/M Precast Delray Beach, FL
Doric Mississippi Inc. Clinton, MS
Ideal Burial Vault Company, Inc., Depew, NY
American Vault Company Cleveland, OH
Central Burial Vaults, Inc. Oklahoma City, OK
Doric of Northeast Arkansas Jonesboro, AR
Jacson, Inc. Henderson, TX
American Wilbert Company Bridgeview, IL
Central Burial Vaults, Inc. Tulsa, OK
Doric of Tennessee, Inc. Nashville, TN
James Co., Inc. Waycross, GA
Arnold-Wilbert Company Goldsboro, NC
Century Burial Vault Oxford, MA
Doric Vault Co. of Central GA Griffin, GA
Jefferson Concrete Watertown, NY
Arrow Vault Company Lafayette, IN
Charleston Wilbert Vault Co. Summerville, SC
Doric Vault of Western New York, Inc., Buffalo, NY
Lake Shore Burial Vault Company, Brookfield, WI
Atlas Concrete Products, Inc. Orlando, FL
Cheboygan Cement Products Cheboygan, MI
Doric-South, Inc. Demopolis, AL
Babylon Vault Company New Windsor, MD
Chesapeake Burial Vault Company, Barclay, MD
Esterly Burial Vault Company West Reading, PA
Lycoming Burial Vault Company, Inc. Montoursville, PA
Badger Burial Vault Co. Eau Claire, WI
Christy Vault Co. Daly City, CA
Evans Eagle Burial Vaults Leola, PA
Baumgardner Products Company, Akron, OH
Concrete Vaults, Inc. Newton, KS
Everlasting Vault Company Randallstown, MD
Baxter Burial Vault Service, Inc. Cincinnati, OH
Cordeiro Vault Co., Inc. Vallejo, CA
Fond du Lac Wilbert Vault Corp, Fond du Lac, WI
Baxter Vault Company Baxter Springs, KS
Creter Vault Corporation Flemington, NJ
Forsyth Brothers Concrete Products, Fithian, IL
Beck Vault Company Rome, NY
Crummitt & Son Vault Corp. Martins Ferry, OH
Forsyth-Puttmann LLC Terre Haute, IN
Bell Vault & Monument Inc. Miamisburg, OH
D of K Vaults, Inc./Gray Brothers, Columbus, OH
Golden Eagle Vault Services, LLC, Rocky Mount,VA
Brewster Vault and Monuments Millville, NJ
D of K Vaults, Inc./Gray Brothers, Iola, KS
Grable Burial Vault Service Logansport, IN
Bruns-Doric Vault Company St. Louis, MO
D. G. Robertson, Inc. Williston,VT
Hairfield Vault Company Morganton, NC
Brutsche Concrete Products, Inc., Battle Creek, MI
Dardanelle Vault & Monument Co., Dardanelle, AR
Hardy Doric, Inc. Chelmsford, MA
Buckeye Vault Service Mansfield, OH
Deihl Vault & Precast Inc. Orangeville, PA
Harn Vault Co. Massillon, OH
C & M Precast Kerrville, TX
Doody Burial Vaults, Inc. Winchendon, MA
Harris Precast, Inc. La Porte, IN
Carolina Doric, Inc. Florence, SC
Doric Manufacturing Company, Boaz, AL
Huntingburg Vault Company Huntingburg, IN
20 NCBVA.ORG | April 2016
Master Grave Service, Inc. Bogart, GA Memphis Vault Company Memphis, TN Mercer Vault Company Fredericksburg,VA Minchew Sand & Concrete Products, Inc. Waycross, GA Minnick Services, Inc. Fort Wayne, IN Montgomery Vaults Rockville, MD Neher Burial Vault Springfield, OH NOR-DON Vault Company, Inc., Strafford, MO Northwest PA Burial Svc., Inc. Cochranton, PA Norwalk Vault Company Bridgeport, CT Omaha Wilbert Vault Omaha, NE Ostwalt Vault Company Concord, NC
Palm Vault Co. Ada, OK
Santeiu Vaults, Inc. Livonia, MI
Temple Vault, Inc. Central City, AR
West Plains Vault & Mfg. Company, Pomona, MO
NCBVA Certified Vault Manufacturing Plants Whitman Vault Co. Shore Vault & Precast Company, Tim White Vaults and
Patriot Vault & Precast Park Hills, MO
Exmore,VA
(Continued) Monuments
Pennsylvania Concrete Vault Co. Pennsylvania Vault Company Greensburg, PA PA Johnstown,
Saline Vault Co. Simerly Concrete Products, Sweet Springs, MO Inc., Bristol, TN
Woodson, Concrete IL Perfection Phenix Vault IL Vandalia,
Livonia,Vault, MI Inc. Simerly SextonKnoxville, Wilbert Corporation TN
Pioneer VaultInc. Co, Inc Pioneer Vault, Doylestown, PA PA Doylestown,
Sheldon Vault Co.Vault Company Southern Ohio Sheldon, IA Portsmouth, OH
Precast PoplarConcrete Bluff, MO Products, Inc. Precast ConcreteMI Products, Inc. Blissfield,
Southern Exmore, Vault VA Services, Inc. Simerly Concrete Blakely, GAProducts, Inc.
Precision PrecastInc. Inc. Precision Precast Pittsfield, Pittsfield, MA MA
St. LouisVaults, Wilbert Simerly Inc.Vault Knoxville, TN Company Southern Ohio VaultMO Co. Saint Louis,
Perfection Vault
Santeiu Vaults Inc.
Bloomington, IN
Phenix City, AL
Poplar Bluff Doric Vaults, Inc. Blissfield, MI
Quality Burial Vault Co.
Rex Vault TX & Mausoleum Houston, Service, Inc., Newton, IL Rex Vault Service Newton, IL
Rooks Vault & Monument Rocky Mountain Monument/Vault Fort Valley, GA Sandy, UT Roland-Wilbert Vault Co.
Saginaw Clinton, IA Saginaw, MI Roland-Wilbert Vault Co.
Shore Vault & Precast Co. Bristol, TN
Portsmouth, OH
Sunnycrest Inc. Southern Vault Service Blakely, GA NY Auburn,
Spoerr Precast Concrete
Superior Vault Sandusky, OH Company Bryantown, SI Funeral ServicesMD Cedar Hill, TX
Superior Company SI FuneralVault Services Charlestown, IN Gerard, PA
Marion, IA Company Saline Vault Saginaw Wilbert Vault Corp. Sweet Springs, MO Saginaw, MI
SI Funeral Services
Superior Parsons,Vault KS Company, Ltd. Mississauga, SI Funeral Services ON
Sam Green Sam GreenVault VaultCorp. Company Lynchburg, VA Lynchburg,VA
San Antonio, TX Sunnycrest, Inc. Auburn, NY
St. Louis Wilbert Vault Co. St. Louis, MO
Whitman, MA
Crestview, FLVaults, Inc. Superior Burial Whitman Vault Co. Wicomico Vault Company, Inc. Salt Lake City, UT Whitman, MA Turner Vault Company Salisbury, MD Superior Vault Co. Wicomico Vault Co., Inc. Northwood, OH Bryantown, MD MD Co. WieserSalisbury, Doric Vault Superior Vault Co. Wieser PrecastMN La Crescent, Vanden Boomen Burial Vaults Charlestown, IN Stewartville, MN Inc., Appleton, WI Superior Vault Co., Ltd. Wieser Doric Vault Wilbert of North TexasCo. Ont., Canada LaCrescent, MN VandenMississauga, Boomen Burial Vaults, Grapevine, TX Swan’s Concrete Products Wilbert Burial Vault Co. Inc., Kronenwetter, WI Westbrook, ME WilbertAtlanta, Vaults GA of Houston, Inc. Turner Company Wilbert Burial Houston, TXVault Co. Vincent, J.P.Vault & Sons Inc. Toledo, OH Waycross, GA Galena, IL Vanden Boomen Burial Vaults Inc. Williams Vault Company Wilbert Burial Vault Co. Muskegon, Emporia, VAMI WargaAppleton, ConcreteWIProducts Vanden Boomen Wilbert Burial Vault Co. Fort Wayne, INBurial Vaults Inc. Willmar PrecastCity, Company Wausau, WI Traverse MI Vincent & Son, Inc. Washington Wilbert Vault Willmar, MN Wilbert Services Galena,Inc. IL Lancaster, NY Works, Wimmer Manufacturing Washington Wilbert Wilbert Vaults of Houston, Inc. Laurel, MD Vault Works Inc. New Castle, Houston, TXIN Laurel,&MD Watts Vault Monument Willbee Concrete Products Youngstown Burial Vault Warga Concrete Products Inc. Jackson, MI Company Company Fort Wayne, IN Williams Wilbert Des Moines, IA Watts Vault & Monument Co. Youngstown, OH Des Moines, IA Moines, Williams Vault Company WayneDes Burial VaultIACompany Wayne Burial Vault Emporia, VA Indianapolis, IN Co., Inc. Indianapolis, IN Willmar Precast Co. Co. WelteWelte VaultVault Company, Inc. Willmar, MN Danbury, IA IA Zeiser Wilbert Vault Co. Danbury, West Plains Vault & Mfg. Co. Elmira, NY Pomona, MO
National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection
Name of Plant ___________________________________________________________________________ Plant Mailing Address______________________________________________________________________ Plant Street Address_______________________________________________________________________ Plant Telephone_________________
Fax Number_______________________________________
Owner’s Name_____________________________ Evening Phone______________________________ Plant Manager/Contact Person__________________ Evening Phone_______________________________ Types of Outer Burial Receptacles Produced Top Seals Air Domes Sectionals Other________________________________________________ Please return this application with full payment to: The National Concrete Burial Vault Association, Inc.
136 Keowee Street P.O.South Box 917525 Dayton, OHFL 45402 Longwood, 32791 (888)88-NCBVA (888) 88-NCBVA Fax Fax (937) (407) 222-5794 774-6751 20
NCBVA.ORG l December 2012
For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.
April 2016 | NCBVA.ORG 21
National Concrete Burial Vault Association “Serving the death care industry with the very best”
Dues Schedule
APPLICATION FOR National Concrete Burial VaultMEMBERSHIP Association
Manufacturer Member Dues are based on total units sold at Dues Schedule this location.
Key Contact____________________________________Nickname_____________
Manufacturer Member level: Please check appropriate Dues are based on total units sold at 1-999 Units .........$225 this location. 1000 - 1999 .........$350 Please check appropriate level: 2000 - 3499 .........$430 1-999 Units .........$225 3500 - 4999 .........$580 1000 - 1999 .........$350 5000 and more ....$700
2000 - 3499 .........$430 3500 - 4999 .........$580 Associate Member.....$300 5000 and more ....$700
Franchise .......$1000 AssociateGroup Member .....$300 Franchise Group .......$1000 Payment Information
Include payment with this completed Payment Information form. We accept Visa, MasterCard and Include payment American Express with this completed form. We accept Visa, MasterCard and American Express
Check is enclosed
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Please charge my Please charge my Visa MasterCard Visa MasterCard
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Mailing Mailing Information
Information NCBVA
136 South Keowee Street NCBVA P.O. Box 917525 P.O. Box 917525 Dayton, OH 45402 Longwood, FL 32791 Longwood, FL 32791 (888)88-NCBVA (888) 88-NCBVA (888) 88-NCBVA Fax (937) 222-5794 Fax: (407) Fax: (407)774-6751 774-6751
www.ncbva.org www.ncbva.org
CODE OF ETHICS
“Serving the death care industry with the very best”
APPLICATION FOR MEMBERSHIP Title ______________________________________________________________
Company Name _____________________________________________________ Key Contact____________________________________Nickname_____________ Street Address _______________________________________________________ Title City______________________________________________________________ _____________________ State _______________ Zip __________________ Company Name _____________________________________________________
Phone ___________________________ Fax ______________________________
Street Address _______________________________________________________
E-mail ____________________________________________________________
City _____________________ State _______________ Zip __________________
Company Web Site ___________________________________________________
Phone ___________________________ Fax ______________________________ E-mail ____________________________________________________________
Company Web Site ___________________________________________________
Check here if you prefer to have your mail sent to your home.
Home street Address _________________________________________ _____________________ Statemail ______________ City Check here if you prefer to have your sent to your home.Zip ___________ Home Phone _________________ Home Fax ______________________ Home street Address _________________________________________ City _____________________ State ______________ Zip ___________ Home Phone _________________ Home Fax ______________________
COMPANY INFORMATION Burial Vault Manufacturer Funeral Director COMPANY INFORMATION Crematory Cemetery Burial Vault Manufacturer Funeral Director
Crematory
Cemetery
Doric Wilbert Eagle Trigard Doric Trigard Services Con-O-lite Wilbert Other Eagle Provide Graveside Con-O-lite
Other
Provide Graveside Services
Metal Vaults Plastic Vaults Fiberglass Vaults
Metal Vaults Plastic Vaults Fiberglass Vaults Adults Oversize Offer sizes for Children Offer sizes for Children Adults Oversize Associate Member: 25 words lessyour about your product/services Associate Member: Tell Tell us inus 25 in words or less or about product/services
Please Please enroll in NCBVA today! enroll meme in NCBVA today!
Signature indicates thatthat you you have have read and abidetobyabide NCBVA’s Code of Ethics Signature indicates readagree andtoagree by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature and the rules that govern the National Concrete Burial Vault Association.isSignature is required before thisthis application can becan processed. required before application be processed. _________________________________________ _________________________________________ (Signature)
(Signature)
___________ (Date) ___________
(Date)
CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that
properlythat constructed burial vault is for worthy acceptance by public. Our for salesthe andinterment advertising We abelieve concreteconcrete is an ideal material the of construction ofthe burial vaults ofpolicies humanwill remains and that be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not disparbe governed by standards the business public and the funeral profession by principles advocated by thefor National age. We shall conduct ouracceptable business onby sound principles, striving to build a and relationship of respect and confidence Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the disparage.rules We shall conduct our business sound Burial business principles, striving to build a relationship of respect and confidence for and regulations of the Nationalon Concrete Vault Association, Inc., thereby contributing to a stronger and greater the burial industry with the public, with the funeral director and with the cemetery’s management. We will abide by the nationalvault industry. rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.
18
NCBVA.ORG l December 2012
22 NCBVA.ORG | April 2016
April 2016 | NCBVA.ORG 23
NCBVA|136 South Keowee Street|Dayton, OH 45402-2241
The Bulletin The Bulletin is the bi-monthly publication of the National Concrete Burial Vault Association. We would very much be interested in hearing from you! Make sure to add us onto you mailing list for news releases about your company, special events, staff promotions or additions, and new products and services that would be of interest to the association and its members. We would also look forward to receiving any photos of products or installations you have, either color or black & white. If they are at least 300 dpi and 1 mg at 8 x 10 inch format, we will even consider them for the cover! And, we are also interested in receiving any thought leadership articles on industry trends and techniques, along with case study stories that promote the high standards of the association. (Or, if you just have an idea, let us know and we can write it for you or with you!) Please contact me at any time!
Don Donald A. Mounce, APR | The Bulletin Editor National Concrete Burial Vault Association (NCBVA) 136 South Keowee Street | Dayton, OH 45402 (888)88-NCBVA | Fax (937) 222-5794 info@ncbva.org | www.ncbva.org 24 NCBVA.ORG | April 2016