CHAPTER AFFAIRS By Gregory K. Griggs, MPA, CAE NCAFP Executive Vice President
~ FIGHTING FOR YOU ~
Refocusing on You – Like a Laser Fast-Tracked Member Needs Assessment Yields Insight In late December and early January, we asked you to complete an extensive Member Needs Assessment, following up on a survey we conducted three years ago. We had originally planned to wait one more year, but with so many changes attributed to COVID-19 over the last year, we moved our timeline forward a year. Over 420 of you answered the call and completed the online survey. Fortunately, those who completed the survey almost perfectly matched the demographic profile of our active members at large. While the results did not lead to any wholesale changes in our committee structure, it did lead to a significant tightening of our strategic plan to focus specifically on the most pressing needs you brought forth. For this issue of the magazine, I wanted to provide you a quick overview of what you said and what we are doing to try to address your needs. First, we asked a new question this year, how would you like to see $100 of your dues divided up and used by the NCAFP. Your top three answers were: 1) Reducing Administrative Burden, representing on average 30 percent of your dues 2) Increasing Payment, representing 22 percent 3) and CME Programming, representing 18 percent.
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Other key areas you identified included workforce pipeline and public health initiatives. The top market factors you felt would have the greatest impact on Family Medicine over the next three years included: • Adjusting to value-based payment – 74% of you ranked this as one of your top three concerns; • The ramifications of COVID – 52% ranked this as a top three-concern; and • Practice and Health System Consolidation – 46% of you noted this as a top-three concern. On the top causes of frustration in Family Medicine, you were also very clear:
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