Unlocked: A guide to avoiding food poverty in Lockleaze.

Lockleaze Food Alliance

Spring 2019

If you or someone you know is struggling to buy food, this guide shows you where to go in Lockleaze for help.

The front section explains what kind of help is available.

The back section has a directory with contact details of all the organisations mentioned. There is a map in the middle.

We have used icons to make it easier to find things...

Money & Advice Low cost food

Foodbank vouchers

Foodbank

Employability support

Internet access 2

Emergency payments 3 Emergency food

4 Your nearest foodbank 5 Money advice

6 If you have children 7 Healthy hot meals 8 Supermarket discount times 9 Foodie events & clubs 9 Map of Lockleaze 10 Internet access 12 Help finding a job 13 Local directory 14 Bristol bargains 19

If you’re in a crisis, Bristol City Council provides a crisis & prevention fund to buy emergency food, gas, electricity and household goods.

The money is given as a grant (you won’t have to pay it back) and can be transferred onto a Supermarket Spend Card. Apply online at www.bristol.gov.uk/benefits-financial-help/ emergency-payments-local-crisis-and-prevention-fund 3

If you are hungry and cannot buy food, your local foodbank can provide you with three days’ emergency food, offer you a warm drink and biscuit, and can talk to you about your situation.

How foodbanks work Foodbanks need a referral, you cannot just show up. Follow these steps to get referred:

1. Get in touch with the foodbank Call or email the foodbank and they can talk through your situation. They will put you in touch with a suitable referral agency.

Contact: 0117 979 1399 or info@northbristol.foodbank.org.uk

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2. Visit the referral agency Visit the referral agency recommended by the foodbank. The main ones are listed below. They will check if you are eligible and give you a foodbank voucher.

North Bristol Advice Centre

Mon-Thurs 9am-5pm

Buzz Employability Drop-in

Wed 9.30am-12.30pm

United Communities

Mon/Tues/Thurs 9am-5pm Wed 10.30am-5pm Friday 9am-4.30pm

Horfield Health Centre

For patients only

Filton Avenue Primary School

For parents/carers only

Filton Avenue Nursery S chool & Children’s Centre

For parents/carers only

Stoke Park Primary School

For parents/carers only

3. Bring your voucher to your local foodbank When you arrive, they’ll welcome you with a warm drink.

St James Church Mon 10am-12pm. Romney Avenue, BS7 9TD Revive Charity Shop Wed 1-3pm. 555/557 Filton Avenue, BS7 0QH Ebenezer Church Thursdays 1-3pm. 286 Filton Avenue, BS7 0BA 5

North Bristol Advice Centre Help with benefits, debt and more. You can make an appointment to see an adviser face-to-face or get advice by telephone. They can help you: • Check your benefits entitlement • Manage or write off your debts • Appeal a benefits decision (such as PIP or ESA) • Submit charity applications for white goods or furniture • Apply for Universal Credit • Form filling We may be able to provide home visits for over 50s.

Book an appointment: 0117 951 5751 Enquire online: www.northbristoladvice.org.uk Email: team@northbristoladvice.org.uk

CAP Money Courses Free courses to help you manage your money better and learn to budget, save and spend well.

Contact Ebenezer Church to find out when the next course is running.

Contact: info@ebe.org.uk.

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Healthy Start Vouchers These are worth £3.10 a week per child to spend on milk, fresh fruit and vegetables at shops around Lockleaze. They are for people who are receiving benefits and are either pregnant or have children under the age of four; or who are pregnant and under 18.

Apply online: www.healthystart.nhs.uk/healthy-start-vouchers/ how-to-apply Or talk to your GP, midwife or health visitor.

Free School Meals Children whose parents receive certain benefits (but not working tax credit) are entitled to receive free school meals.

Apply online: www.bristol.gov.uk/schools-learning-early-years/ free-school-meals Telephone: 0117 903 7990

School Holiday Meals Some local groups provide activities in the school holidays that include a free meal. Check with them for current dates and times.

Groundwork South (The Vench) Family, Food & Fun – free holiday activities including a hot meal.

Contact: lockleaze@groundwork.org.uk The Hub Lockleaze Loves Lunch – Holiday meals & crafts for children and families.

Contact: info@lockleazent.co.uk 7

Healthy hot meals Buzz Lockleaze Cafe Community shop & cafe with healthy lunch options like homemade soup, paninis and jacket potatoes.

Buzz sometimes gives away surplus fruit, veg and other donated items. Drop-in to see what they have on offer.

Tuesday-Thursday 10am-2pm – hot meals starting from £3.50.

Monthly Luncheon Club at St Mary’s Church Meals include a hot main course, pudding and tea/coffee for £5.00.

All are welcome. To book a place, call 07533 194486.

12-1pm, second Tuesday in the month (except Jan and August).

Taste Cafe at Ebenezer Church Hot drinks from 25p and homemade cakes from 50p, as well as hot snacks and children’s lunches for £1.

Thursdays 10.30am-12.45pm (term time only) Meal Delivery Services For people who aren’t able to prepare their own food. You can arrange for hot or frozen meals and you don’t need a referral from social services or a doctor. Charges apply – contact them for details.

Bristol Community Meals Apply online: www.bristol.gov.uk/social-care-health/bristolcommunity-meals Or telephone: 0117 903 1520 or 0117 903 1522 Wiltshire Farm Foods Apply online: www.wiltshirefarmfoods.com Or telephone: 0800 077 3100 (free calls) 8

Supermarket Discounts Supermarkets regularly mark down bakery and produce items at set times in the day. Bag a bargain by timing your shopping right. up to 25% off

up to 50% off

up to 75% off

Asda

Noon

5pm

9pm

Tesco

8am

4pm

8pm

Co-op

8am

5pm

9pm

Sainsbury

1pm

5pm

8pm

Aldi + Lidl

Reduced items from opening time

Foodie events & clubs Buzz Lockleaze Cafe Regular free activities. Check with them for times: Gardening Club – learn to grown your own in the Buzz garden Community meals – free, shared meals with others Food-related training – including cooking on a budget Lockleaze Community Orchard Help maintain the orchard on the Concorde Way cycle path and enjoy free fruit.

Find them on Facebook @LockleazeCommunityOrchard Boing Soft Play Café @ The Hub For 0-5 years with healthy snacks from £1. Admission charges apply.

Find them on Facebook @BoingSoftPlay 9

1. Buzz Lockleaze 2. Ebenezer Church 3. Filton Avenue Nursery School & Children’s Centre 4. Filton Avenue Primary School 5. Groundwork South – The Vench 6. Horfield Health Centre 7. Horfield Library 8. The Hub 9. The Langley Centre 10. Lockleaze Library 11. North Bristol Advice Centre 12. North Bristol Foodbank 13. St Mary’s Church 14. Stoke Park Primary School 15. United Communities 16. Revive Charity Shop 17. St James Church

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Get Online Free, weekly drop-in where you can get help to use computers and tablets to get online. Volunteers can help you fill in online forms, including for emergency payments, healthy start vouchers, free school meals and more. They can help you apply for Universal Credit and other benefits too.

No appointment needed.

Run by North Bristol Advice Centre.

Tuesdays 10.30am-12.30pm at The Langley Centre

Local Libraries Computers are available in the library and are free to use.

You can book ahead, or try popping in to see if one is available.

Lockleaze Library Tues, Wed & Thurs 11am-4pm Saturday 9am-2pm Horfield Library Mon & Tues 11am-5pm Thurs & Sat 10am-5pm

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Buzz Employability Buzz Employability is a free service that can support you on your journey to meaningful employment. Get help with: • CV writing, interview skills & confidence building • Finding work, job applications & 1:1 mentoring • Training opportunities • Business support, training and funding Wednesday drop-in 9.30am-12.30pm at The Langley Centre.

Future Bright If you’re 19 or over, in paid work and receiving eligible in-work benefits, Future Bright can offer one-to-one support to help you progress your career. They can help with careers advice, overcoming barriers, improving your skills, balancing priorities and achieving more in your existing employment. Based with United Communities.

Email: futurebright@bristol.gov.uk Call: 0117 922 2250

Groundwork South (The Vench) They run a range of free pre-employability courses to boost skills and confidence including Woodland Adventure, Woodland Cooking and Big Build Project.

Must be 19+ years without a level 2 qualification.

More information: lockleaze@groundwork.org.uk

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1. Buzz Lockleaze Social enterprise set up to support local people into employment and offer healthy, low cost food.

Buzz cafe and shop open Tues-Thurs 10am-2pm Employment drop-in every Wednesday 9.30am-12.30pm at the Langley Centre.

Address: 6 Gainsborough Square, Lockleaze, BS7 9XA Tel: 0117 269 0006 (office) 07419 373948 (shop) Email: admin@buzzlockleaze.co.uk Web: www.buzzlockleaze.co.uk Instagram/Facebook/Twitter: @buzzlockleaze

2. Ebenezer Church Weekly pop-up cafe and money advice courses. A great place to have a chat with someone about any issues you’re facing and getting referred to other agencies.

Address: 286 Filton Avenue, Horfield, BS7 0BA Tel: 0117 973 1399 Email: info@ebe.org.uk Web: www.ebe.org.uk Instagram/Facebook/Twitter: @ebechurch

3. Filton Avenue Nursery School & Children’s Centre Care and education for 2-4 year olds plus a wide range of family support services and community learning.

Address: Blakeney Rd, Horfield, BS7 0DL Tel: 0117 377 2680 Email: filtonavenuen@bristol-schools.uk Web: www.filtonavenue.org Facebook: @Filton Avenue Nursery School & Children’s Centre 14

All these organsations are featured by number on the map in the centre of this guide.

4. Filton Avenue Primary School Address: Lockleaze Road, Horfield, BS7 9RP Tel: 0117 903 0302 Email: info@filtonavenue.com Web: www.filtonavenue.com Facebook: @Filton Avenue Primary School Twitter: @FiltonAve

5. Groundwork South – The Vench Adventure playground offering free weekly supervised play sessions run by Learning Partnerships West. A range of native wild flowers and plants have been planted in their kitchen garden. They hope to deliver food growing projects in the future.

Address: Romney Avenue, Lockleaze, BS7 9TD Tel: 0117 910 3930 Email: lockleaze@groundwork.org.uk Web: www.TheVench.co.uk Instagram: @groundwork_south Facebook: @GroundworkVench Twitter: @GS_WoE

6. Horfield Health Centre Family practice and doctor’s surgery serving over 15,000 patients.

Ask a Care Coordinator for advice about your nutritional needs.

Address: Lockleaze Road, Lockleaze, BS7 9RR Tel: 0117 969 5391 Email: bevwilliams@nhs.net Web: www.horfieldhealthcentre.nhs.uk Facebook: @HorfieldHealthCentre

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7. Horfield Library Books and DVDs to hire, internet and printing, children’s activities and reading groups.

Address: Filton Avenue, Bristol, BS7 0BD Tel: 0117 903 8538 Email: horfield.library@bristol.gov.uk

8. The Hub Community centre run by the Lockleaze Neighbourhood Trust.

They welcome everyone, offer a cup of tea and a friendly face, and signpost to services and events.

Address: Unit 1 Fedden Buildings, Gainsborough Square, Lockleaze, BS7 9FB Tel: 0117 914 1129 Email: info@lockleazent.co.uk Web: www.lockleazehub.org.uk Facebook: @thehublockleaze Twitter: @LockleazeHub

9. The Langley Centre Community training hub, owned and run by North Bristol Advice Centre. It is outfitted with computers and hosts a variety of drop-ins, events and courses every week.

Address: behind North Bristol Advice Centre, 2 Gainsborough Square, Lockleaze, BS7 9XA Tel: 0117 951 5751 Email: team@northbristoladvice.org.uk Web: www.northbristoladvice.org.uk/our-services/langley-centre Facebook/Twitter: @NBACBristol

10. Lockleaze Library Books and DVDs to hire and internet access.

Address: Cameron Walk, Lockleaze, Bristol BS7 9XB Tel: 07342 031887

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11. North Bristol Advice Centre Free, independent advice and support – weekly appointments in Lockleaze. They offer benefits advice, including representation at appeal, debt advice, training courses, Get Online drop-in and advice for over 50s to help them stay independent and combat social isolation.

Address: 2 Gainsborough Square, Lockleaze, BS7 9XA Tel: 0117 951 5751 Email: team@northbristoladvice.org.uk Web: www.northbristoladvice.org.uk Facebook/Twitter: @NBACBristol

12. North Bristol Foodbank Provide three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis.

Address: 286 Filton Avenue, Horfield, BS7 0BA Tel: 0117 979 1399 Web: www.northbristol.foodbank.org.uk Email: info@northbristol.foodbank.org.uk Instagram: @northbristolfoodbank Facebook:@NorthBristolFoodbank Twitter: @NorthBristolFB

13. St Mary’s Church Local church offering a warm welcome and monthly lunch club 12-1pm with meals costing only £5.00.

Address: Gainsborough Square, Lockleaze Postal Address: ℅ 7 Crome Rd, Lockleaze, BS7 9YQ Book a place at lunch club: 07533 194486 Email: stmarylock@yahoo.co.uk Web: www.horfieldlockleazechurches.wordpress.com/ st-mary-magdalen-lockleaze 17

14. Stoke Park Primary School Address: Brangwyn Grove, Bristol BS7 9BY Tel: 0117 377 2840 Email: contactus@stokeparkschools.org.uk Web: www.stokeparkprimary.org Facebook: Stoke Park School Twitter: @stokepark16

15. United Communities Community-based housing association supporting tenants and offering employment advice through Future Bright.

Address: Eden House, Eastgate Business Park, Eastgate Road, BS5 6XX Tel: 0117 942 4600 Email: info@unitedcommunities.org.uk Web: www.unitedcommunities.org.uk Facebook: @ucommunities Twitter: @U_Communities

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Check out these other ways of saving money Broke in Bristol Top tips on local deals and freebies: www.brokeinbristol.co.uk Emmaus Bristol Low cost furniture and bric-a-brack: www.emmausbristol.org.uk Freecycle Hundreds of free furniture and household goods to choose from: www.freecycle.org Free days out www.visitbristol.co.uk/things-to-do/my-bristol/free-days-out Healthy,low-cost recipes and meal plans www.tinybudgetcooking.com or www.cookingonabootstrap.com Love Food Hate Waste Helpful tips about reducing food waste and saving money: www.lovefoodhatewaste.com Money Saving Expert For a wide range of money-saving tips and deals: www.moneysavingexpert.com Olio Download the app to find surplus food in your neighbourhood: www.olioex.com Sofa Project Pre-loved, low cost furniture and white goods: www.sofaproject.org.uk or 0117 954 7800

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Lockleaze Food Alliance

This guide was produced by North Bristol Advice Centre, on behalf of the Lockleaze Food Alliance, a partnership of local organisations that aims to positively impact food culture in our community and tackle local food poverty.

You can download this guide at www.northbristoladvice.org.uk/get-advice/ food-poverty-guide

Illustrations by Liz Cook and design by Kelly Paterson.