20-PAGE SPECIAL NOVEMBER 16, 2014
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N 1914, World War I was under way. Battles were raging on the seas and the future was in a state of uncertainty. In that year of turmoil, Eric Hassell was born and a future of seafaring was written in the waves of time. Eleven years later, Eric Hassell’s father and grandfather, both known men of the seas, insisted that their progeny embark on a journey that would mould him into the man that would create a company that has endured for 45years. Born with “salt in his veins,” the 11-year-old Hassell set out in 1926 aboard a 65-foot trading schooner, Edward VII, to craft his knowledge and skill for the fine future that lay ahead of him. The young Hassell would be a deck boy doing chores such as swabbing the decks and splicing ropes but when not consumed with responsibilities of the ship, he could be found reading. Learning was a passion that would serve him well as he progressed through hierarchy to become a captain just a decade later. After serving his apprenticeship, Hassell took over the captaincy of Edward VII. He also captained other boats, including Comrade, Manuata and the Lucille Smith before taking over the motorised and ill-fated Zipper in 1959. Four years into the captaincy of the Zipper, the vessel succumbed to the seas and began taking on water, marking the first sailing mishap for Hassell in 27 years at sea. Though the crew was rescued by a passing ship, this proved to be a crossroad in his career as he had previously vowed never to return to the seas were a vessel to slump beneath the waves
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FOLLOWING in his father’s and grandfather’s footsteps, Eric Hassell became known as a man of the seas. At left: The Zipper, one of a number of ships captained by Eric Hassell. (GPs)
with him aboard. In the life of a mariner, the journeys instil a desire for adventure and movement. This desire kept Hassell restless and so he ventured into the entrepreneurial world and founded a small business in Barnes Building, located then near to the Chamberlain Bridge on Bridge Street. In 1969, the year of the first moonwalk, Eric Hassell & Son Ltd. (EHS) was founded.
One year into business, with his son Geoffrey, the agency was handling almost 100 inter-island freighters that called at Barbados and would prove a powerhouse in the industry with the innovations to come. In 1973, the first open hatch bulk carriers of grain, corn and rice, was introduced, revitalising the industry with vessels fitted with their own conventional slewing cranes and with their own grabs, optimal for the discharge operation. Prior to the inception of EHS, all inter-island motor vessels were represented by the British West Indies Schooner Owners Association and utilised the Careenage. When that company went out of business, EHS took over 90 per cent of the vessels becoming the
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From Page 2. goliath in shipping representation that it continues to improve upon. As business grew, the company moved from the Barnes Building to an office on the top floor of the building next door to the then Manning Wilkinson and Challenor Limited, Upper Broad Street. With the opening of the Deep Water Harbour, ships could no longer use the Careenage. Further growth of the business saw it making yet another move, this time to Cockspur House, before moving to its present location in Carlisle House. In order to unite shipping agents on matters pertaining to the handling of ships and cargo, and to ensure positive relationships were maintained between the shipping agents, related port agencies, and the union, EHS became one of the founding members of the Shipping Association of Barbados. By 1992, EHS delved into the containerised shipping market to provide quality representation to European and United States-based shipping lines. But in 1994, Hassell passed away leaving the business in the capable hands of sons Geoffrey and later Frank. In 1997, the company began representing freight forwarding companies and in 2002 won the
right to represent Seaboard Marine, a container carrier which has provided regular and efficient service from the United States to the Caribbean and Central and South America for over 31 years. The continued growth of EHS, now under the leadership of managing director Erica Luke (granddaughter of Hassell), is represented by the creation of two subsidiary companies. EHS Freightliner Ltd established in 2011 and Blue Waters Shipping Ltd in 2012. EHS Freightliner Ltd is a bonded off-pier warehouse and Blue Waters Shipping Ltd is shipping agent for the global carrier, Mediterranean Shipping Company (MSC). Through its group of companies, EHS is agent
AFTER HIS APPRENTICESHIP, Eric Hassell took over the captaincy of the Edward VII (above), a 65-foot trading schooner. (FP) and representative for several shipping lines and international non vessel operating common carrier (NVOCC), including Polsteam, BSC Essex, KLC, SACO.
In league with years of evolution and progress, EHS currently has plans underway to construct an office building for its operations. For 45 years, Eric Hassell &
Son Ltd has made an invaluable contribution to the people and economy of Barbados and intends to maintain and surpass this contribution as it continues forward.
Barbados Port Inc. celebrates with
Eric Hassell & Son Ltd. on their
45th Anniversary of meeting the shipping needs of Barbados!
The Bridgetown Port Serving Our People – Providing quality service to all our customers.
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Message from Professor Sir Trevor A. Hassell, chairman of Eric Hassell & Son Limited on the occasion of its 45th anniversary. RIC HASSELL & SON LTD was established, by the late Captain Eric Hassell known to many as “Peace”, 45 years ago, that is, three years after Barbados became an independent country. The company was established with the emphasis on providing service to the several inter-island schooners and motor vessels transporting cargo and passengers throughout the Caribbean at that time. It has subsequently expanded its offerings and today, Eric Hassell & Son Ltd is a leading shipping agency, stevedore contractor and international freight forwarder which prides itself on providing efficient and reliable services to ship owners, charterers, shippers and receivers alike. The company offers a diverse range of maritime
services handling any marine activity regardless of the type, value or the size of the cargo. Eric Hassell & Son Ltd is a leading authentic family-owned Barbadian company established in the early post-Independence period. It is led by a third generation family member Erica Luke, managing director, who manages a dedicated and highly productive staff, one of whom, Pat Lewis, who has been employed by the company since its formation, is specially featured in this year’s anniversary celebrations for her long and distinguished service to the company. The main principles on which the company of Eric Hassell & Son Ltd was founded are integrity, team work, service excellence, and respect. These principles continue to be applied today and will guide the company as it looks to the future in which it will significantly further expand its range of offerings and services in the many varied and related aspects of shipping, a field in which the name Hassell has been synonymous in the Caribbean and beyond for more than a century.
PROFESSOR SIR TREVOR A. HASSELL, chairman of Eric Hassell & Son Limited. (RC)
Email: nordical@caribsurf.com Email: sesash@caribsurf.com Web: www.calvinalkins.com
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Quality service company’s legacy N 1992, Erica Luke, granddaughter of Captain Eric Hassell, had just finished her degree in marketing from Concordia University in Montreal and had returned to Barbados to find a career. At the time, she never actually gave thought to joining up with the family business. However, when the need arose in Eric Hassell & Son Ltd. Luke joined the longstanding team. “The impetus for me to join the company was acquiring the first container shipping line. My grandfather was very proud when they came to him and asked him to represent them. That was in ’92 and he would have been 77 years old but still coming into the office every day. He used to come in at 5:30 in the morning and leave at noon,” she said. Continuing, Luke recalled: “I had just finished my degree in marketing and came back to Barbados in ’91 and had to earn my way in the company, there is no nepotism here. When Luke first joined the family company, she took position in the ERICA Marketing Department and had to absorb everything she could from anywhere she could. Eventually becoming the director of marketing, Luke learned a lot about the other various aspects of the business, first under the guidance of her grandfather and then her uncle Frank Hassell, who had taken over the business by then. When he retired as managing director in 2007, she succeeded him.
lines until the early ’90s.” The safety and security of container cargo is what attracts clients to that type of shipping and EHS is known for their care and attentive duty to all those involved in the business. “One of the major technical
I
improvements has been the introduction of the Asycuda system. Which is a universal customs system that was implemented to speed up the customs clearance process through the
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LUKE – MANAGING DIRECTOR Looking back on the history of EHS, Luke said: “From inception, we started out as the agent for several inter-island schooners. The biggest transition has been the change from loose shipping to containerised shipping. In the ’70s, we started to represent bulk carriers of lumber, grain, and steel. Many container lines had started to come into Barbados in the late ’70s but we didn’t actually enter the representation of container
Email: info@mgassociates.net I Website: www.mgassociates.net
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Company focused in competitive industry implemented to speed From Page 5. up the customs clearance process through introduction of computerisation and the introduction of computerisation the of procedures,” she andsimplification the simplification of procedures,” she said. said. “We’vemoved movedfrom fromtypewriters typewritersto “We’ve to everything being on computers everything being on computers now. A our lot of our is work Anow. lot of work by e-transfer. The is by are e-transfer. The ships areare ships much faster. There much faster. There are always new always new requirements for ships, requirements for ships, most notably most notably the low-sulphur the low-sulphur requirements for requirements fuel,” Luke for fuel,” Luke continued. continued. “One of the “One areasof wethe may areas we may expand in is personal expand in is personal shipment shipment because so many people because so many people go online to go online to buy products.” buy products.” In a fast-paced and very In a fast-paced and very competitive industry, Luke said: “It competitive industry,every Lukemember said: “It of takes commitment, takes commitment, every member of staff must be committed to living our staff must be committed to living our mission which is to be the shipping mission which is to be the shipping company of choice, providing company of choice, providing quality quality personalised service to every personalised service to every customer now and beyond.” customer now and beyond.” The business was passed from The business passed from father, to son, towas brother, and now father, to as son, to brother, and now to Luke, granddaughter of the to Luke, as granddaughter the original family, she said: “Iof see the original she even said: though “I see the team asfamily, my family I’m the only Hassell still team as my familyfamily even member though I’m
the only Hassell family member with the company. We all spend still with the company. We all spend so much time together that the so much timeistogether the company a family. that Our values are honesty, respect, companymutual is a family. Ourreliability, values are teamwork, and having fun.reliability, We’ve honesty, mutual respect, built the company based onWe’ve trust teamwork, and having fun. and builtintegrity. the company based on trust and“Something integrity. that my grandfather had“Something started years not to sit thatago mywas grandfather on We pay them soon hadbills. started years agoas was notas towe sit get them. We keep to that tradition on bills. We pay them as soon as we and a lot ofWe vendors totradition deal with get them. keep tolike that us because they know they and a lot of vendors like to can deal with expect a cheque us because they promptly.” know they can There are two Caribbean Shipping expect a cheque promptly.” There are Conferences every year that Luke two Caribbean Shipping Conferences attends along with shipping lines every year that Luke attends along from all over the world. It’s shippingopportunity lines from all awith networking forover the world. It’s a networking opportunity communication throughout for communication throughout the trade. theIntrade. accordance with the In accordance with supreme supreme dedication to the customer dedication customer service and service andto the company’s the company’s continuing innovation, continuing innovation, Luke Luke “We said:are “We are the only said: the only shipping company company indigenous shipping and II would would like like us to Barbados and us to become a household name to become a household name in the shipping shipping industry.” industry.”
SYSTEMS LIMITED
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HE YEAR 1972 was the last manned moon landing to datewith Apollo XVII and the beginning of the legacy of Janett “Pat” Lewis and her four-decade journey with Eric Hassell & Son Ltd. It is rare, in today’s world, that one applies for a job and is instantly hired but that was the case with Lewis. Coming onto the team as an accounts clerk, Lewis has watched the business change and morph into the leader that it is today. “February 2, 2015, will be 43 years. Now, I’m the administrator. When I came here to Eric Hassell, I was an accounts clerk. I had to do all the typing and things like that. I was the first and only lady here,” she said. In those days, the staff complement was about eight, including Captain Eric Hassell. “Back then a normal ruler was our computer. The first computers we had were so big that they filled a room, but the computers we have now are so small and cute,” Lewis said. Working in shipping and dealing with all the ins and outs of the office environment, especially in those early days, meant constant manual note taking and filing. “I was always busy. Everything that goes on in the office, I’m involved in. I love my work,” she said. Lewis, who now holds the post of office administrator, worked with Captain Eric Hassell, the founder; Geoffrey Hassell, his son; Frank Hassell his brother, and Shirley Chaderton, his sister. Now with Erica Luke, Hassell’s granddaughter at the helm of the business, Lewis feels she is a part of the family. “We always try to be efficient and customer wise. We grow together and it’s like a love company, we are the Eric Hassell family,” Lewis said. From the days of manual entry in ledgers and journals to the 1980s when
JANETT ‘PAT’ LEWIS
(RC)
the office utilised one massive computer, to today’s quaint desktops and the ease afforded by the Internet, Lewis has gone through the moulding of the company and looks back fondly on every bit of it. This year, Lewis was honoured at the Eric Hassell & Son Ltd 45th anniversary celebration and Customer Appreciation ceremony at Champers last Thursday. The presenting of her award came with uproarious applause. “I am due to retire next year. With God’s blessing, I’ll retire in May. By then it will be 43 years and four months. “I believe that if you got a job, you should love the job. And once you love your job, you’ll do it the best way, you’ll work hard and it will help both you and the company. You should always come to work caring,” she said. With warm recollections on the past, Lewis added: “I can say that the Eric Hassell management has always treated me well and I appreciate everything that they have done for me during the years. I was awarded with many gifts. “The 40th celebration was five years ago and I was awarded then and previously at the 25th. They have treated me very well. When I retire, I am going to miss them but there is a season for everything.”
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Company’s resilience ensures success Message from Seaboard Marine presented by Vice-president, Caribbean Division, Stephen Bell, during Eric Hassell & Son Limited’s 45th anniversary celebration At Champers Restaurant on November 13, 2014.
S
EABOARD SALUTES Eric Hassell & Son for achieving this historical milestone. Forty-five years of business is quite an achievement and it is right and proper for us to gather here to celebrate this achievement. It would be ridiculous for me to stand here today to speak to you about the details of this achievement. Forty-five years ago, Eric Hassell & Son was established and has been a vital conduit linking Barbados with the region and the wider world. You know that story better than everyone else, however I would like to make mention of the fact that they are a founding member of the Shipping Association of Barbados, and in 1992 embraced containerised shipping by providing quality representation to a US-based shipping line. That brings us to today, where we as a containerised shipping line are very pleased to have Eric Hassell & Son representing us in Barbados. With this in mind, I would like to address, however, the leadership qualities and the spirit of determination that have allowed this company to reach the 45-year milestone. Let’s put this in context. Forty-five years ago, some of the nations of the British West Indies were still in gestation. They were still British colonies, flying the Union Jack and singing in prayer “God
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save our gracious Queen! “The beautiful country of Barbados was three years old, Jamaica and Trinidad a mere seven years old. Collectively our middle class and technical classes were underdeveloped or non-existent so the human and financial resources necessary to drive development were just not there. In fact, capital for new business development was hard to obtain except for those who already had money to invest. It was therefore a very hostile business environment. Yet, it was in that difficult situation that Captain Eric Hassell decided to establish this company. It was a difficult environment to set up a business. And if you did manage to set up a business, chances of it surviving in that environment were slim. It was in that period of underdevelopment, uncertainty and lack of opportunity that this company was established. Yet this company survived as it was often said that Captain Hassell was born with salt in his veins. The ’60s went quickly by only to usher in the decade of the terrible ’70s with its oil crises, IMF (International Monetary Fund) conditionalities, import restrictions, and a decline in exports. It was an extreme environment for doing business and many companies failed. Yet this company survived. Then came the decade of the ’80s with its own set of debilitating problems -- currency devaluations and high interest rates. Yet this company survived. And all through the decade of the ’90s -- with our local currencies continuing to lose value against our major trading partners, oil price increases, decline in local imports, and continuing fall off in export production – yet this company survived. We’re now in what has been described as the worst economic recession in modern times with Barbados going through its own adjustments to this global crisis and this company has not only survived, we are here today celebrating its 45th anniversary. Ladies and gentlemen, we must see this anniversary in the context of history. The fact that this company has come through severe business turbulence, decade after decade, to get to this point speaks volumes about the quality of its leadership throughout the years. Starting with Captain Hassell, his son Geoffrey until his migration to North America, and then Frank Hassell until his retirement in 2007. Since that time in 2007, it has been under the steady hands and watch of his granddaughter Erica Luke. There is clearly a business culture here that is tenacious, resilient, creative, aggressive, innovative and responsive. How else could it have survived? In fact, not only has it survived, it has grown in size and stature, it has expanded its services and capabilities and it has grown more dependable and efficient over the years. Seaboard Marine identifies with such a business culture. Indeed these are the characteristics that drive our company. And, that is why I am here to participate in this event -- identify with and to celebrate with as well as to salute a true Caribbean company on achieving this milestone. With this in mind I look forward to their continued growth and success.
www.erichassellandson.com
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JANETT LEWIS was honoured for her 42 years of service to the company during the EHS’ 45th anniversary celebrations. Lewis (centre) is congratulated for her achievement by Geoffrey Hassell while Erica Luke looks on.(RC)
DOUGLAS LUKE (right) and Adrian Elcock enjoying a laugh at Eric Hassell & Son Ltd’s 45th anniversary celebration and customer appreciation function held at Champers Restaurant. (RC)
A FAMILY AND FRIENDS AFFAIR: From left, Professor Sir Trevor Hassell, Sir Richard Cheltenham, Stephen Bell, VP Seaboard Marine and Frank Hassell taking time out for a photo-op. (RC)
ARTURO TAPPIN AND FRIENDS provided the night’s entertainment. (RC) AST THURSDAY, November 13, Eric Hassell & Son Ltd (EHS) held its 45th anniversary celebration and customer appreciation at the elegant Champers Restaurant. With the smooth musical stylings of Arturo Tappin and friends, the gathering consisted of Professor Sir Trevor Hassell, Sir Richard Cheltenham, Minister of Internatioal busines Donville Inniss, Opposition leader Mia Mottley, board members, EHS employees, Everson Elcock, Rawle Brancker, Ralph “Bizzy” Williams, and many others from family, clients, and friends. With master of ceremonies Margaret AllmanGoddard leading the proceedings, the night was filled with heartfelt appreciation and admiration of the tradition in outstanding business that Eric Hassell & Son Ltd has displayed for so many years. Minister of Industry, International Business, Commerce and Small Business Development Donville Inniss gave many accolades and afforded hopes for the future of EHS. He said: “Mr Eric Hassell must be looking down from heaven with a broad smile on his face, knowing that his children have taken on the baton and ran with it, and his grandchildren as well.” “This company has gone through many challenges and we believe it has made it stronger. Today we are here to celebrate the company that has done what many companies haven’t been able to do, which is to
have it pass from generation to the next. One thing that we must really celebrate about Eric Hassell is that he had vision,” he continued. Professor Sir Trevor Hassell KA, GCM, MBBS, FRCP, FACC, chairman, Board of Directors, EHS. “Eric Hassell & Son Ltd is a Barbadian family-owned company which has been in existence for some 45 years. In many respects, it is unique because of the fact that the managing director is now a third generation member of the family. “The company is one in which we in Barbados should be proud of, for it is one that really shows us that Barbadians and Barbadian companies can be effective and competitive and provide a very high quality of service. “As we in Eric Hassell & Son Ltd look forward to the future as we grow and develop, we will be continuing to maintain and improve our standards of care as we, if I may express it very modestly, contribute in our small way to the development of the country by the provision of maritime services of the highest order.”
Erica came in, she turned it all around. My brother could die happy knowing that the company was in good hands.” When Captain Hassell passed away in 1994, he left the company in the charge of his surviving family. Browne, four years Captain Hassell’s junior, is very proud of her family and is confident in the future of Eric Hassell & Son Ltd in the hands of Erica Luke. “She knows what she is doing. She is a hard-headed business woman,” Browne said.
Erla Browne, sister of Captain Eric Hassell Erla Browne, sister of Captain Eric Hassell, was also in attendance at the 45th celebration of the company and said: “It is nothing short of a miracle. From the time
MR AND MRS STUART WILLIAMS also took part in the anniversary celebrations. (RC)
ERLA BROWNE, sister of Captain Eric Hassell was gifted with a bouquet at EHS’ 45th anniversary celebrations. Browne is escorted by nephew Albert Hasell.(RC)
OPPOSITION LEADER Mia Mottley has the full attention of Professor Sir Trevor Hassell. (RC)
MINISTER OF INTERNATIONAL BUSINESS Donville Inniss chatting with chairman of Williams Industries Limited, Ralph ‘Bizzy’ Williams. (RC)
FAMILY, CLIENTS AND FRIENDS all gathered to wish Eric Hassell & Son Ltd the very best. Here (from left) Brian Griffith, Rawle Brancker and Sir Richard Cheltenham sharing a light moment. (RC)
ATTENDEES showing appreciation for the achievements made by Eric Hassell & Son Limited for the last 45 years. (RC)
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JANETT LEWIS was honoured for her 42 years of service to the company during the EHS’ 45th anniversary celebrations. Lewis (centre) is congratulated for her achievement by Geoffrey Hassell while Erica Luke looks on.(RC)
DOUGLAS LUKE (right) and Adrian Elcock enjoying a laugh at Eric Hassell & Son Ltd’s 45th anniversary celebration and customer appreciation function held at Champers Restaurant. (RC)
A FAMILY AND FRIENDS AFFAIR: From left, Professor Sir Trevor Hassell, Sir Richard Cheltenham, Stephen Bell, VP Seaboard Marine and Frank Hassell taking time out for a photo-op. (RC)
ARTURO TAPPIN AND FRIENDS provided the night’s entertainment. (RC) AST THURSDAY, November 13, Eric Hassell & Son Ltd (EHS) held its 45th anniversary celebration and customer appreciation at the elegant Champers Restaurant. With the smooth musical stylings of Arturo Tappin and friends, the gathering consisted of Professor Sir Trevor Hassell, Sir Richard Cheltenham, Minister of Internatioal busines Donville Inniss, Opposition leader Mia Mottley, board members, EHS employees, Everson Elcock, Rawle Brancker, Ralph “Bizzy” Williams, and many others from family, clients, and friends. With master of ceremonies Margaret AllmanGoddard leading the proceedings, the night was filled with heartfelt appreciation and admiration of the tradition in outstanding business that Eric Hassell & Son Ltd has displayed for so many years. Minister of Industry, International Business, Commerce and Small Business Development Donville Inniss gave many accolades and afforded hopes for the future of EHS. He said: “Mr Eric Hassell must be looking down from heaven with a broad smile on his face, knowing that his children have taken on the baton and ran with it, and his grandchildren as well.” “This company has gone through many challenges and we believe it has made it stronger. Today we are here to celebrate the company that has done what many companies haven’t been able to do, which is to
have it pass from generation to the next. One thing that we must really celebrate about Eric Hassell is that he had vision,” he continued. Professor Sir Trevor Hassell KA, GCM, MBBS, FRCP, FACC, chairman, Board of Directors, EHS. “Eric Hassell & Son Ltd is a Barbadian family-owned company which has been in existence for some 45 years. In many respects, it is unique because of the fact that the managing director is now a third generation member of the family. “The company is one in which we in Barbados should be proud of, for it is one that really shows us that Barbadians and Barbadian companies can be effective and competitive and provide a very high quality of service. “As we in Eric Hassell & Son Ltd look forward to the future as we grow and develop, we will be continuing to maintain and improve our standards of care as we, if I may express it very modestly, contribute in our small way to the development of the country by the provision of maritime services of the highest order.”
Erica came in, she turned it all around. My brother could die happy knowing that the company was in good hands.” When Captain Hassell passed away in 1994, he left the company in the charge of his surviving family. Browne, four years Captain Hassell’s junior, is very proud of her family and is confident in the future of Eric Hassell & Son Ltd in the hands of Erica Luke. “She knows what she is doing. She is a hard-headed business woman,” Browne said.
Erla Browne, sister of Captain Eric Hassell Erla Browne, sister of Captain Eric Hassell, was also in attendance at the 45th celebration of the company and said: “It is nothing short of a miracle. From the time
MR AND MRS STUART WILLIAMS also took part in the anniversary celebrations. (RC)
ERLA BROWNE, sister of Captain Eric Hassell was gifted with a bouquet at EHS’ 45th anniversary celebrations. Browne is escorted by nephew Albert Hasell.(RC)
OPPOSITION LEADER Mia Mottley has the full attention of Professor Sir Trevor Hassell. (RC)
MINISTER OF INTERNATIONAL BUSINESS Donville Inniss chatting with chairman of Williams Industries Limited, Ralph ‘Bizzy’ Williams. (RC)
FAMILY, CLIENTS AND FRIENDS all gathered to wish Eric Hassell & Son Ltd the very best. Here (from left) Brian Griffith, Rawle Brancker and Sir Richard Cheltenham sharing a light moment. (RC)
ATTENDEES showing appreciation for the achievements made by Eric Hassell & Son Limited for the last 45 years. (RC)
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THE TEAM at Blue Waters Shipping, Brian Peter, Melissa Hinkson and Ingrid Knight-Lewis. Pictured is one of the vessels from the MSC. (RC)
LUE WATERS SHIPPING LTD arose from the desire for Eric Hassell & Son Ltd to continue forward with expansion. A full-service shipping agent, Blue Waters Shipping arose from an interesting necessity. “We proudly gained representation of “Mediterranean Shipping Company (MSC) in 2012. MSC is the second largest carrier in the world and they wanted us to represent them. They operate over 400 ships. So we created a separate and distinct team to cater to them,” said Erica Luke. With two ships a month from MSC and a small freight forwarding line out of Germany called SACO shipping which transports smaller LCL (less than container load), Blue Waters Shipping may be small but it has a line of very experienced leadership in the
shipping industry. “The name Blue Waters came up because my grandparents used to live at Blue Waters, Rockley, and I just wanted some connection with them,” said Luke.“There are just three employees that run the company. It’s small, it’s neat, and we are optimistic about the future growth of the company.” The services provided by Blue Waters Shipping are as follows: • Stevedoring • Liner representation • Tramp representation • Special project cargoes • Warehousing services • Research vessel representation • Logistics
Caribbean Catalyst Inc. congratulates Eric Hassell & Son Ltd. on their 45th Anniversary We at Caribbean Catalyst Inc. help our clients achieve through their people partnering in areas such as:-
Recruitment & Selection Performance Management Payroll and Personal Tax Compensation & Benefits
Immigration Services Human Resource Strategy & Planning
Leadership and Employee Development Training
“Career
Path”, Caribbean Catalyst Inc., P.O.Box 152, Bridgetown, St. Michael, Barbados Tel: (246) 426-0821 Fax: (246) 426-3971 Email: info@caribbeancatalyst.com Website: www.caribbeancatalyst.com
info@hindstransport.com I www.hindstransport.com
NOVEMBER 16, 2014 | SUNDAY SUN SPECIAL. | 13
HS Freightliner Ltd (EHSF) is a subsidiary of Eric Hassell & Son Ltd that operates a warehouse facility, which is located ten minutes away from the main offices and the Bridgetown Port. It exists to provide supply chain solutions from source to shelf. Shipments are held securely and through its outsourcing partners, EHS Freightliner Ltd also provides seamless logistical solutions for customers and partners. EHSF maintains this warehouse facility at Brighton, St Michael, to handle cargo large and small. All shipments are held securely and can be retrieved and cleared at the convenience of the customer or client in the same facility. EHS Freightliner Ltd, an LCL cargo warehouse, was established in 2011 and is fully owned by Eric Hassell & Son Ltd. With a staff of eight and three Customs officials (who are directly employed by the Customs and Excise Department of Barbados), EHS Freightliner Ltd is primely suited to ease the entire shipping process for all its customers. EHSF was born of the need by Eric Hassell & Son Ltd to significantly reduce the hassle its LCL (less than container load) customers endure in clearing and receiving their cargo. Presently in partnership with consolidators in Miami and Britain, the company prepares documentation, cargo consolidation, receipt and delivery of cargo (in conjunction with customs), and receive and distribute Payless Shoe Source merchandise to its five stores in Barbados. There are several benefits that a shipper will have when utilising EHSF’s off pier warehouse at Brighton, St Michael. “Courteous staff, very quick turnaround time, better care of cargo, easier resolution with shipping errors (administration, receipt and delivery personnel all at same location), all in a hassle-free environment,” said Roger Cutting, manager at EHSF. “Lana Hinds is our senior shipping logistics personnel with over 19 years’ experience in the shipping industry and 16 out of those 19 years with Eric Hassell and Son Ltd and EHS Freightliner combined. Lana works very closely with our local customers, shipping agents, consolidators and sales persons to provide the most efficient LCL logistics service on the island. As part of her routine, she provides quotes for LCL cargo or full containers from any part of the world,” Cutting continued. “Natasha Agard is our cashier/clerk. As part of her daily routine, Natasha creates invoices, [and] primarily handles the documentation for our UK consolidator. Trevor Thorpe is our cargo tally and delivery clerk. Rene Forde, Rickford Fraser, and Mark Blaggrove are our three forklift drivers, and Sylvia Bootmen is our general worker,” he said. “To provide a seamless cargo handling solution from supplier to the customer’s door from any part of the world,” is the goal of EHSF, said Cutting. “We at EHS Freightliner Ltd wish the directors, shareholders, management, and staff our warmest congratulations on the 45th anniversary of Eric Hassell & Son Ltd and hope for many more successful years in business. We also thank them for giving us the opportunity to be a part of the Eric Hassell & Son family. God Bless you all,” concluded Cutting.
ROGER CUTTING, (standing third left) with his team at EHS Freightliner. (RC)
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ACCOUNT EXECUTIVE Stephanie Bovelle (left), with Marquita Blackman and Sheraline Harding. (GP)
arawak@arawakcment.com.bb
COMPANY that is heavily involved in inter-island and intercontinental trade must always keep a base of knowing what the customer wants and how to satisfy all the areas that arise in that respect. For 45 years, the team at Eric Hassell & Son Ltd. (EHS) has been a force that is constantly recommended and praised for its ethics. In the beginning, the company started at the request of vessel captains that wanted Captain Hassell to work with them. Today, the same applies as the sales team at EHS employs the same values that established the company all those years ago. Stephanie Bovelle, account executive of the EHS Sales Department boasts 12 years of experience with the company. “There are three of us. It’s myself, Marquita Blackman, and Sheraline Harding. Sheraline is the newest member of our team and she has some shipping experience as she came from another shipping agency.
Marquita was totally new to the experience, she was in advertising before. For all of us there is a learning curve. Everyday there is something new that happens. Shipping is just not an exact science so it’s very exciting and it keeps you on your toes,” Bovelle said. The team at EHS has always been close-knit and that remains the case today. “Each customer is important. Our team works very closely together to assure that,” she added. With Sheraline Harding as the administrative assistant for the department and Marquita Blackman working as an account executive, Bovelle is looking hopefully towards the future. “We’re all looking forward to the new offices outside of the hustle and bustle of Bridgetown. We may even look at doing deliveries in the future to cap off our full service nature.” The EHS family is constantly looking to improve and innovate within their field and the metamorphoses are still coming.
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HEN Captain Eric Hassell started his company, it was at the request of ships’ captains that wanted his expertise to manage their business and liaise in a certain manner with everything their trade would require. Currently, the Eric Hassell & Son Ltd (EHS) customer service team is comprised of three people. Diana Walcott, Donna Archer and Shannon Oliver. “I’ve been here for 12 years. It’s a great company to work with. My team is really great and I truly enjoy working with everyone here. Eric Hassell has always been family-oriented. Each department works together. Whenever a ship comes, there’s something that involves every department so you can’t not have that unity,” said Walcott, customer service officer at EHS. “Customer service in a shipping company mostly entails documentation. That is preparation of documents for the clearance of cargo from the Bridgetown Port or from the Airport because we do a little business with the airport as well,” she said. “Personalised service sets us apart from the competition. It’s not just the Customer Service Department that gives customer service, every department does. If someone in one department isn’t there, someone else is always willing to assist or try to get that information for you. For every customer at the end of the day or end of a call, we want them to feel as though they have been served,” Walcott added. Coming in February of 2015, the Barbados Customs Department will be, yet again, upgrading the system that increases the ease of operation from every aspect of the business so as to better serve its clients and lubricate the work that is done in cooperation with Port, Customs, and everyone involved in the shipping service. “I am certain that 90 per cent of businesses in Barbados are aware of Eric Hassell. We’re very
well known and that’s because people have very good experiences with us. Our management is very forward-thinking. What we had with Frank, we have with Erica. The company is very open to suggestion and is always looking for new avenues. You feel as though you have a future here,” said Walcott.
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THEIR PERSONALISED SERVICE sets Diana Walcott (right) and her Customer Services team comprising Donna Archer and Shannon Oliver apart from the competition. (RC)
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16 | SUNDAY SUN SPECIAL | NOVEMBER 16, 2014
ERIC HASSELL & SON LTD
OPERATIONS MANAGER MITCHELL FORDE (right) and members his Operations team. (RC)
HE OPERATIONS SIDE of a shipping coming entails everything from berth to delivery and a constant stream of communication, for which Eric Hassell & Son (EHS) is well known. The team of the Operations Department has an impressive blend of the old and the new with members that have been around for double-digit years to the younger crowd helping to usher in the technologically advanced era. “We are the link between the vessels coming to Barbados and the customers. We deal with the correspondence from the time the vessel is loaded overseas, we get the cargo manifest, we get the information here, we contact the consignees when the vessel is arriving, we contact the Port to notify them of the berth of the
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vessel to avoid clashes with other vessels,” said Mitchell Forde, operations manager at EHS. “When the vessel gets here we have to arrange with what we call the first line people, the people who board the vessel and ensure that all the paperwork and crew are okay. We get Health, Immigration, and Customs there. We liaise with all these people. We make sure that things are running as they should. “As long as there is a vessel in Port, there is a physical presence from our office to look after any eventualities,” he continued. “We are closely linked to the customer reps. They deal with a lot of the customers and their needs,” said Forde, noting that things are done a lot faster than when he first started. “We have a whole lot of
experience. I started in ’86 and had a break in ’91 and came back in ’98. That’s around 21 years in all,” he continued. “When we first started, when the ships left port we had no contact with them. Now the ships carry computers on board that have all the modern amenities,” Forde added in regard to the evolutions the company has seen in the industry. “It is great to know that a locally owned company has been able to survive over the years. Eric Hassell has been able to hold its own. Over the last couple of years under Erica Luke, they have been doing quite a bit of expanding. We’ve been able to provide additional employment and I think we’re pretty well known in the shipping world. I can see Eric Hassell continue to grow,” he said.
Email: info@shippingbarbados.com
www.shippingbarbados.com
EMPLOYEE'S NAME
STARTING DATES
Janett M. Lewis Cammie D. Springer Godfrey T. Alexander Mitchell D. Forde Ruth M. Oliver Jennifer L. Johnson Erica Luke Stephanie R. Bovelle Diana P. Walcott Donna R. Archer Kirk A Moore Kimberley M. Pinder Omar R. Marshall Sandra Guy -Arthur Marquita Blackman Shannon Oliver Sheraline Harding
February 2, 1972 February 1, 1981 March 9, 1981 March 1, 1986 March 1, 1996 July 1, 1999 September 1, 1992 June 1, 2002 August 14, 2002 August 15, 2006 March 7, 2007 February 18, 2008 May 17, 2011 January 1, 2013 February 1, 2013 March 1, 2013 April 15, 2014
EHS FREIGHTLINER LTD Lana R. Hinds Natasha J. Agard Roger Cuttings Rene Forde Trevor Thorpe Rickford Fraser Sylvia Bootman
May 25, 1998 October 5, 2007 March 15, 2011 April 29, 2011 May 9, 2011 January 23, 2012 June 1, 2013
BLUE WATER SHIPPING LTD Melissa T. Hinkson Ingrid C. Knight-Lewis Brian H. M. Peter
April 6, 2010 April 18, 2011 August 26, 2013
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world of shipping, on any day NE OF THE newest the accounting team may economic climate, it is notbe members the Eric ne of theto newest engaged to an businessin asresponding usual and the Hassell & Son Ltd. members to the Eric urgent request quotation financial resultsfor area vital to (EHS) team is itsLtd. Hassell & Son which Involve workingto with makingmay strategic decisions accountant (EHS) teamSandra is its position the company for long our Operations Department and Guy-Arthur, joined the accountantwho Sandra Guy-Arthur termBarbados sustainability andpreparing growth. the Port Inc; accounts team inaccounts 2013. who joined the team At the end the day,for our statements of of accounts months with EHS, inAfter 2013.six With Guy-Arthur’s accounting isvessel about owners, Guy-Arthur wasaccounts team is addition, the providing informationfollowing to the various up on promoted to of Kimberly Pinder, Jennifer comprised stakeholders – management, the board, local accounts the head of the Johnson, and Janett ‘“Pat” Lewis. the shareholders and principals – for receivables, department where After just six months with EHS, decision making. verifying the receipt she has embraced Guy-Arthur was promoted to the Guy-Arthur would like to thank of funds withher our their values head of the department where managing director, local bank. With ofshe integrity, has Erica Luke, years of for transparency embraced their providing her with accumulated and fun at work. values of challenging experience in the With Guyintegrity, assignments that shipping industry Arthur’s addition, transparency, have her ourassisted team is in well the accounts team and fun at work. growth and placed to meet the is comprised The teamof development challenges at of Eric Kimberly Pinder, comprises Hassell. “I am happy working in this fast Jennifer Johnson, seasoned to see that the paced environment. and Janett professionals company its One takes of priority “Pat” Lewis. in the shipping corporate social assignments of the The team industry. One of responsibility department is to comprises seasoned her priority assignments is to provide SANDRA GUY-ARTHUR, (right), seriously as we give back to the provide regular professionals in theand analysis regular reporting of accounts manager,community with her by our support of many reporting and shipping financialindustry. results for EHS and from its left Jennifer Johnson, team, charitable causes andanalysis encourage staff of financial “As agents subsidiary companies. Kimberley Pinder, Janett Lewis members to play their part,” she said. results for EHS and representing Her philosophy is and Margot Oliver. (RC) its subsidiary international that in the current companies. In the shipping lines the current economic climate, it is not accounting team liaises with our business as usual and the financial partners in the United States, England, SANDRA GUYresults are vital to making strategic Trinidad, Germany, among other ARTHUR, (inset decisions to position the company for countries,” Guy-Arthur said. right), accounts long-term sustainability and growth, “Operating in an international manager with her noted Guy-Arthur. environment adds another dimension to team, from left Guy-Arthur would like to thank her the job. It means that we must measure Jennifer Johnson, up to International standards for service, team, for their commitment to the Pinder Kimberley company, and her managing director, and adhere to strict, reporting deadlines. Janett Lewis The members ofand the accounting team are Erica Luke, for providing her with Margotindividuals Oliver. (RCs) challenging assignments that have capable who strive to meet assisted in her growth and development and surpass these standards.” at Eric Hassell. Guy-Arthur said in the fast paced
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Accounts provides data that counts
http://www.mcbridecaribbeanltd.com/
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RIC HASSELL & SON LTD (EHS) RIC always HASSELL & SON LTD. (EHS) has strived to provide has always provide to efficient andstrived reliabletoservices efficient and reliable services to ship owners, charterers, shippers, ship owners, charterers, shippers, and receivers. and receivers. EHS handles about 400 vessel calls per EHS handles about 200 callssize per annum. These vessels varyvessel from bulk annum. These vessels vary from bulk size vessels of more than 150 metres in length vessels of more 150 metres longtowith with grain, steel,than cement, and pipes the grain, steel, cement, and pipes interinter-island vessels of less thanto50the metres island vessels less than 50 metres in in length. Theyofply the Caribbean waters length. These vessels ply the Caribbean with fresh agricultural and manufactured waters with fresh agricultural and products. manufactured products. The diversity of EHS’ maritime services diversity of as EHS maritime services is aThe point to stress the company can is a point tomarine stress as the company canof handle any activity regardless handle any marine activity regardless of the type, value, or the size of the cargo. the Bulk type,carriers value, or the size of the cargo. A major component of being able to Bulk carriers efficiently represent bulk carriers is the A major component of beingservices. able to ability to provide stevedoring efficiently represent35bulk carriers is the From its inception years ago, EHS has ability to provide services. been one of only astevedoring handful of local From its inception years ago, Eric companies holding45 a stevedoring licence Hassell & Son Ltd.Port. has been one of only a at the Bridgetown handful of local is companies a Stevedoring provided holding by a labour stevedoring at of thesix Bridgetown gang. A ganglicense consists people whose Port. duties are to ensure that the cargo is Stevedoring is provided by the a labour properly and safely stored on ship. gang. A gang of of sixits persons whose One of theconsists hallmarks stevedoring duties to ensure thatrelationships the cargo is serviceare is the excellent properly safely stored on the which areand maintained between theship. One of the of its stevedoring company andhallmarks all port agencies. service is the excellent 650 relationships which • Other Fleet to 1 500 tons
• Project Cargo 1 500 to 5 000 tons are • maintained Bulk Cargobetween5 the 000company to 10 000 and tons all port agencies. Cargo consolidation • BSC Other Fleet 650 to 1 500 tons Freight Essex Freight International • Project Cargo 1 500 to 5 000 tons Forwarders • BSC BulkEssex CargoFreight 5 000was to 10 000 tons in established 1978, and has grown in size and reputation Cargo consolidation into a leading independent freight forwarder. It is renowned and respected BSC Essex Freight International throughout the industry for the Freight Forwarders professional and reliable service provided, BSCmaintaining Essex Freight was established in while personal relationships 1978, and has grown in size and reputation with customers. intoServices a leading independent freight forwarder. areFCL/LCL renowned and from • DirectThey weekly services respected the industry for Britain andthroughout Europe to Trinidad, Barbados, professional and reliable service provided, Jamaica, Windward and Leeward Islands whilst maintaining personal relationships • Scheduled consolidations with• our customers. Receiving depots throughout Britain and Europe Services • B/L produced in-house • • Direct weekly FCL/LCL Insurance arranged onservices request from the Kingdom and KLCUnited Freight Services LtdEurope to Trinidad, Barbados, Jamaica, Windward Based in Toronto, Canada, KLC was and Leeward Islands established in 1982, and its primary role • Scheduled consolidations is providing outstanding service in • Receiving depots throughout the shipping to the community it serves. United Kingdom andareas Europe KLC specialises in the B/L produced in house of •commercial cargo and personal and
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• household B/L produced in house effects. • Services Insurance arranged on request KLC offers services from Toronto, KLC Freight Services Ltd. Canada, to the following destinations: Based in Toronto, Canada, KLC was • St Vincent established • St Luciain 1982 and they consider their primary role as providing outstanding • Trinidad service in shipping to the community they • Barbados serve. specialises in the areas ofto its KLCKLC offers the following services commercial cargo and personal and customers: household effects. regular customers • Packaging and“Our shipping of personal can to our great services and rates.” and attest household effects Services • Barrels KLC Freight Services offers services • Vehicles from Toronto, Cargo Canada to the following • Commercial destinations: • Full container loads •Container St. Vincent services •InSt. Lucia June 2002, EHS won appointment as Trinidad the• new exclusive agents for Seaboard • Barbados Marine (SML). KLC the following services SML offers is a member of a large diverseto its customers: group of companies based in Virginia, • Packaging andisshipping personal United States, and the onlyof shipping line and household effects,a weekly direct that is currently offering • Barrels sailing from South and Central America to • Vehicles Barbados via its Scansa service. The • Commercial Cargo territories that are currently being • Full container loadsare Panama, serviced by this routing Columbia, Venezuela, Curacao, Trinidad, Container Costa Rica,services Mexico, Peru, and Chile. In June 2002, Eric Hassell & Son Ltd. SML provides a weekly scheduled direct won appointment as the new service from Miami, Florida, toexclusive Bridgetown. agent Marine Ltd (SML). SML isfor theSeaboard only service to leave late Friday SML a member of large diverse night at is a private terminal (no time group of companies in Virginiaand and is thein restrictions onbased port delivery) arrive only shipping line that is currently Bridgetown the following Thursdayoffering amorning. weekly sailing from South and Central America toprojects Barbados. The territories that Special areFrom currently serviced by this with 1986,being EHS has been involved routing are Panama, Columbia, Venezuela, the offshore drilling programme of Texas Curacao, Costa in Rica, Peru, The A&M University theMexico, United States. and Chile. ocean drilling programme conducts SML provides a weekly direct oceanographic research onscheduled behalf of the service from Miami, Florida to Bridgetown. United States National Science Foundation,
onlyforeign service to asSML wellisasthe other leave late Friday night at a government-sponsored private terminal (no time institutions. restrictions on port delivery) and arrive in Scientists sail the world’s oceans in Bridgetowncruises the following Wednesday. consecutive on board the drill ship JOIDES Resolution. During these cruises, Special projects approximately eight weeks long, scientists 1986,the EHS been involved with drill From deep into seahas floor to penetrate the Offshore Drilling of Texas millions of years of theProgramme Earth’s geologic A&M University. The Ocean Drilling history. From these holes, scientists retrieve Programme sediment, rockconducts samples,oceanographic and geophysical research on behalf of the United States data from the layers beneath the sea floor. National as well as The cores –Science slenderFoundation, cylinders approximately other foreign sponsored 9.5 metres longgovernment – reveal clues about Earth’s institutions. origin, evolution, and present-day structure. Scientists the world’s oceans in Scientists fromsail a variety of disciplines consecutive cruises on board the ship examine the cores to learn about thedrill Earth’s Joides Resolution. Duringthe these cruises, basic processes, including approximatelyofeight weeks long, scientists rearrangement continents, the evolution deep seaclimate floor tochanges penetrate ofdrill life in theinto sea,the global over millions of currents, years of Earth’s geologic time, ocean worldwide sea levels, history. From these field. holes, scientists and Earth’s magnetic retrieve sediment, rock samples, and The vessel, JOIDES Resolution, is quite geophysical datarequires from the layers beneath unique and often out-of-thethe sea services floor. ordinary from its shipping agent. coresa–range slender cylinders, EHS The provides of services for these approximately 9.5 metres long – reveal Port calls: clues about Earth’s origin, evolution, • Coordinate with the Barbados Port and present dayloading structure. from Authority on the andScientists discharging to variety out of disciplines examine the cores bea carried to• learn aboutfrom the Earth’s basic processes Clearance Customs of ship stores inincluding transit the rearrangement of continents, the evolution of life in thewater, sea, global • Supply of stores, fresh and climate changes over time, ocean bunkers currents, worldwide seacrew levels and Earth’s • Medical services to magnetic field. 24 hours a day • Crew changes the Joides Resolution, is • The Hotelvessel, arrangements and ground quite unique and often requires out-of-thetransportation ordinary servicesand fromprovision its shipping agent. • Crew changes of stores provide a range of services for these byWe helicopter port calls: • Telephone and cellular service • Coordinate with the Barbados Port
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• From Page 19. Authority on the loading and discharging to be carried out • Clearance from Customs of ship stores in transit • Supply of stores, fresh water, and bunkers • Medical services to crew • Crew changes 24 hours a day • Hotel arrangements and ground transportation • Crew changes and provision of stores by helicopter • Telephone and cellular service • Mail and courier services Eric Hassell & Son Ltd has represented several other research ships in the past. Many of these vessels use Barbados as their favoured Port of call for changing crew or to collect provisions. Barbados is ideally suited for these operations because of the efficiency that can be achieved with the co-operation of the Barbados Port Authority and regularity of flights arriving and departing the airport. With its ongoing relationship with the Texas A&M University Ocean Drilling Programme, EHS has gained tremendous expertise in dealing with these unique vessel calls. As a result of earlier drilling research off the South East Coast of Barbados, CONOCO brought the TransOcean Deep Sea Drilling vessel Pathfinder to conduct wild-cat drilling exploration in 7 000 feet
of the blue waters of the Atlantic Ocean. EHS moved more than 1 600 rig crew from plane to hotel to helicopter to rig and back again. EHS moved/cleared all shoreside equipment from helicopter spares to Diamond drilling bits. Tramp Cargo Fleet These tramp cargo ships are all small fleets under private ownership. In most cases, they have been providing a dedicated service to the Eastern Caribbean for decades. They can carry a maximum of 60-70 tons. Tramp ships are normally generalised as having no advertised sailing schedule and flexible ship design to carry several types of general cargo. However, most exporters have grown so accustomed to using a particular vessel on a specific day that it is correct to say that these vessels have a fixed sailing schedule. At times of low economic activity, the schedule may change based on inducement, however, the volumes are quite steady year-round. These vessel owners are fervently striving to comply with flag and classification requirements worldwide. EHS assists these tramp ship owners in providing a number of services for their operations consisting of crewing, purchasing, operations, and maintenance. These vessels maintain a regular schedule between the Caribbean Islands: • MV Admiral Bay II • MV Melinda II
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