delivery information
Should I have my order delivered? Yes! National Tiles recommends delivery, whether you are tiling your kitchen or installing Hybrid flooring to your whole house, chances are your order will weigh more than your car can safely carry. Tile boxes often weigh more than 30kg each. $99 per pallet sounds expensive, why do you charge this much? Great question, our pallets weigh on average 1.2 tonne, and can weigh up to 2 tonnes. This requires a lot of specialized equipment that is expensive to run. If we were to use Australia Post for our deliveries a 1.2 tonne pallet would cost $1,200! How will my order be delivered? National Tiles will safely pack your order on pallets, wrap the pallets and then deliver them with an all-terrain forklift. What do I need to do before delivery? Before delivery you will need to clear space for your delivery. There needs to be adequate space to place the pallet or pallets, each pallet requires at least 1.2m x 1.2m flat solid ground. The forklifts used require 2.5m wide by 2.5 high clear access from the road to the delivery point.