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NASHVILLE PUBLIC LIBRARY Board of Trustees Meeting September 17, 2013


Nashville Public Library Board of Trustees Agenda September 17, 2013 Main Library 615 Church Street Nashville TN 37219 Board Room - 12:00 Noon I.

Call to order / Roll Call

II.

Metro Ordinance Required to be announced at all Board Meetings – Board Chair, Keith Simmons a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

III.

Introduce Visitors

IV.

Public Comment

V.

Board Chair Comments – Keith Simmons

VI.

Approval of Minutes: July 16th, 2013 ………………………………………………………………………….pg. 1 – 5

VII.

Library Director Report a. FY1213 Year End Summary – Kent Oliver …………………………………….………….…….pg. 6

VIII.

Staff Reports a. Old Hickory – Larry Price & Susan Drye b. Bellevue Library Community Support – Larry Price

IX.

Old Business a. Bellevue Building Design – David Powell b. By-laws Revision – Kent Oliver……………………………………………………………….……..pg. 25 – 28 c. NPL Strategic Plan Final Document & Resolution – Kent Oliver…..………….…...pg. 29 – 35

X.

Adjournment

Next Board of Trustees Meeting 12:00 Noon – October 15, 2013 Goodlettsville Branch Library – Meeting Room 205 Rivergate Parkway Goodlettsville TN 37072


NASHVILLE PUBLIC LIBRARY A City with a Great Library is a Great City ® LIBRARY BOARD MINUTES July 16, 2013 12:00 Noon Meeting Room, Green Hills Branch Library, 3701 Benham Avenue, Nashville, TN 37215 Members Present:

Keith Simmons, Margaret Ann Robinson, Lucy Haynes, Joyce Searcy and Sepi Khansari

Members Absent:

Robert Oermann, Francie Hunt

Library Staff:

Kent Oliver, Elyse Adler, Chase Adams, Larry Price, Jena Schmid, Susan Drye, Sarah Squires, Ken Fieth, Susan Perry, Terri Thomas, Joanna Roberts and Beth Deeb

Also Present:

Diane Lance, Special Counsel, Mayor’s Office Josh Lee, Metro Department of Law Attorney Dominique Arrieta, Senior Project Manager, Gobbell Hays

Visitors:

Mark Naccarato, SEIU Representative Steve Reiter, member of the public

I.

Call to Order / Roll Call Mr. Simmons called the meeting to order at 12:10 p.m.

II.

Metro Ordinance required to be announced at all Board Meetings – Board Chair, Keith Simmons “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

III. Introduce Visitors Mr. Simmons introduced Diane Lance from the Mayor’s Office, Dominique Arrieta from Gobbell Hays, and Josh Lee (filling in for Corey Harkey from the Metro Department of Law). He also introduced new Board member Sepi Khansari. Ms. Khansari is an attorney at Butler, Snow, O’Mara, Stevens & Cannada. She earned her Bachelor’s degree and MBA from MTSU, and her law degree from Washington and Lee. IV. Public Comment Steve Reiter asked for the library staff’s assistance in helping patrons fill out the online application for Section 8 vouchers. He also urged the Board to address the Main Library staff parking issue. 1|Page


V.

Approval of Minutes: June 18, 2013 Lucy Haynes moved for approval of the minutes from last month’s meeting; the motion was seconded by Margaret Ann Robinson and passed unanimously.

VI. Library Director Report—Kent Oliver, Library Director a. As of July 1, 2013, Board members must complete Metro sexual harassment prevention and diversity training on audio CD and fill out a form acknowledging completion. Mr. Oliver will arrange to get the CDs to Board members. b. On September 3, GED classes will begin at the Southeast and Goodlettsville branches. c. Mr. Oliver distributed a brochure from the Urban Libraries Council highlighting the Innovator Award that NPL received for Limitless Libraries. d. Sarah Squires reported that the new President of ALA, Barbara Stripling, will be officially launching her America’s Right to Libraries initiative at the Main Library on July 30. Ms. Squires will send out further details about the event and hopes that Board members will be able to attend. e. New hires will now attend a formal two-day New Employee Orientation, planned by Marian Christmon. f. There is no financial summary this month because year-end reporting is still underway, but the Board will see FY12/13 financials and other statistics at the September meeting. VII. Staff Reports a. Green Hills Branch Update—Susan Perry Ms. Perry reported that this past year, the Green Hills Branch saw about 250,000 visitors, circulated about 500,000 items, and offered 550 programs with 15,000 people in attendance. Green Hills patrons check out more books per person than any other branch in the system, and heavily use the library’s downloadable materials. The branch offers ongoing computer classes, educational programming for adults (such as the grantfunded Civil War series and the Greek heritage series provided by Lipscomb), three to four weekly storytimes, one weekly program for older children, and daily programs for teens in the meeting room. It also has a very active Friends group with about 150 members. Construction of a new Teen Center within the branch was recently approved by Metro and will include a laptop bar and teen friendly furniture and equipment. The space will be multi-purpose and will be used by other groups when teens are in school. b. Salon@615 lineup and Courtyard Concert series—Elyse Adler Elyse explained that both of these series are flagship programs for the library; they are highly anticipated and very well-attended. This year’s lineup includes Bobby Keys (saxophone player for the Rolling Stones), jazz, Latin, classical, bluegrass, and western music, as well as a songwriter’s session with Marshall Chapman, Will Kimbrough, Tommy Womack. The Salon series is a one-of-a-kind partnership—unique in the country—with the NPL Foundation, Parnassus Books/Ann Patchett, and Humanities Tennessee. This partnership not only allows us to attract the highest-caliber authors to Nashville, but has also led to other successful collaborations such as Nashville Reads and the Southern Festival of Books. This fall’s lineup includes Garrison Keillor, Pat Conroy, Elizabeth Gilbert (author of Eat, Pray, Love), Ann Patchett, Amy Tan, and Nikki Giovanni. VIII. Old Business a. Main Library Renovation Update—Dominique Arrieta Ms. Arrieta explained that the relocation of the Metro Archives from their Green Hills location to the Main Library will necessitate a series of ―domino‖ moves on the third floor of the Main Library. First, the collection will be consolidated into the East side of the building. Then all of the computers (and a computer training room) will be moved to the 2|Page


West side of the building. The space vacated by the computers (the Northwest corner of the building, facing Church Street) will become the new Archives. This space connects to the Grand Reading Room and will have a nice entrance with opportunities for display, a large reading room, and secure, staff-only closed stacks to house original documents. The overall project will also include new carpeting and computer carrels, new shelving and lighting for the Hadley Collection, and some early phases of the Learning Lab (walls, doors, etc.). Any new woodwork, furniture, or architectural features will remain true to the Stern concept for the building. The deadline for completing the Archives move is September 2014, so most of this work will be accomplished during the upcoming winter/spring. b. Strategic Plan Meeting Reminder and Update—Kent Oliver Mr. Oliver reminded the Board about the special Strategic Plan meeting on Tuesday, July 23 at 12:00. Cissy Mynatt will do a presentation about the planning process, and the Board will vote on approval of the plan so that staff can start to implement it. c. By-laws revision—Kent Oliver Mr. Oliver asked that Board members review the proposed by-laws changes before the vote at the September meeting. These include changing the timing of Board elections to immediately follow Board appointments in April; reflecting the actual order of business in part III; and having the Board authorize the annual budget request to Metro rather than the expenditure of funds (which is not under the Board’s purview). Mr. Simmons suggested removing the order of business from the by-laws altogether, and making the language gender neutral (by replacing ―Chairman‖ with ―Chair‖). The definition of a quorum (in part V) should also be defined as ―a majority of those appointed‖ rather than ―four.‖ IX. New Business a. Main Library Monday Opening Resolution—Kent Oliver Mr. Oliver presented the recommendation that the opening of the Main Library on Mondays be delayed until October 14, 2013. This will allow the library to fund staff increments that were approved by Metro without additional funding to cover those costs. Lucy Haynes moved for approval of this resolution, Joyce Searcy seconded the motion, and it passed unanimously. RESOLUTION 2013-07.01 Main Library Monday Opening

WHEREAS, the Main Library of the Nashville Public Library has the most extensive resources, services and programs available in the library system, and WHEREAS, it is essential that the citizens of Nashville have access to the Main Library seven days a week to take full advantage of its services and programs, and WHEREAS, the Metropolitan Government of Nashville & Davidson County has provided funds in the 2013/14 budget year to open the Main Library for Monday public service; NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that the Main Library will commence Monday service hours on Monday October 14, 2013 with public hours of operation from 9:00 a.m. until 6:00 p.m. 3|Page


b. ULC Conference Update—Kent Oliver and Keith Simmons Mr. Oliver and Mr. Simmons reported on the recent ULC Conference in Chicago, which focused on libraries as places of learning. Topics included the distinctive learning techniques of digital-age children, experiential learning, and the need to connect learning to young people’s social, hobby/interest, and academic worlds. NPL is already ahead of the curve with our Bringing Books to Life, TOTAL, Learning Lab, and Limitless Libraries programs. On a similar note, Mr. Oliver attended a panel discussion about transforming Summer Reading into Summer Learning, where libraries would work more formally with schools to reduce students’ summer learning loss. We are already moving in that direction with the Enhanced Summer Reading pilot program that took place in collaboration with the Mayor’s Office at the Looby Branch this summer, and will continue to take a leadership role. Finally, Mr. Oliver and Tari Hughes spoke at a session for Foundation Directors about the excellent working relationship that they have created between the library and the Foundation. c. Election of Board Officers Lucy Haynes nominated Keith Simmons for re-election as Board Chair and Margaret Ann Robinson for re-election as Vice-Chair. Joyce Searcy seconded the nominations, and both officers were elected unanimously. Margaret Ann Robinson nominated Lucy Haynes for re-election as Secretary, Joyce Searcy seconded the nomination, and Ms. Haynes was also elected unanimously. d. Resolution Commending Chase Adams—Keith Simmons Mr. Simmons presented a surprise resolution thanking Mr. Adams for his almost thirtynine years of service and congratulating him on his retirement. Joyce Searcy moved for approval of this resolution, Sepi Khansari seconded the motion, and it passed unanimously. RESOLUTION 2013-07.02 A RESOLUTION COMMENDING THE DEDICATED SERVICE OF MR. HENRY CHASE ADAMS, JR. AND CONGRATULATING HIM UPON HIS RETIREMENT FROM THE NASHVILLE PUBLIC LIBRARY

WHEREAS, Chase Adams, Associate Director for Administrative Services for Nashville Public Library, is retiring on August 31, 2013, after almost thirty-nine years of outstanding service to Nashville Public Library, and WHEREAS, Mr. Adams attended Maplewood High School and represented the graduating class of 1969 as Class President as well as Mr. Maplewood, and WHEREAS, Mr. Adams honorably served his country in the Air National Guard from 1970 until 1975 as a Military Police Officer, and WHEREAS, Mr. Adams earned a Degree in Business from Middle Tennessee State University in 1974 and began his career with Nashville Public Library as a General Maintenance Helper that same year, and WHEREAS, Mr. Adams served in increasingly responsible positions as Junior Administrative Analyst from 1976 – 1978, as Business Manager II in 1978 – 1981, as Administrative Analyst IV from 1981 – 1987, as Administrative Services Manager from1987 – 2002, and as Human 4|Page


Resources Manager with the title of Administrative Services Administrator from 2002 – 2012, and

WHEREAS, Mr. Adams became the Associate Director for Administrative Services for Nashville Public Library, where he remained until his retirement in 2013, and WHEREAS, during his tenure with the Nashville Public Library his major accomplishments include twice leading Nashville Public Library as interim director, chairing the 1993 Annual Membership and Training Conference for the Tennessee chapter of the International Public Management Association for Human Resources, upholding the integrity of Nashville Public Library’s standing in the community, ensuring the safety of the public and staff alike throughout the library system, representing Nashville Public Library as the chair of the Metro Employees Consolidated Charities Campaign since its inception and selflessly taking many a pie in the face for charity, and WHEREAS, Mr. Adams represents the best qualities we could ever seek in a co-worker, manager and friend; NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board that we hereby commend the meritorious and dedicated service of Mr. Henry Chase Adams, Jr., congratulate him upon the occasion of his retirement from the Nashville Public Library, and extend our warmest wishes for his enjoyment and continued prosperity in the years of hunting and fishing that lie ahead. BE IT FURTHER RESOLVED that this resolution be spread through the official publications of the Nashville Public Library and maintained in the official records of the Nashville Public Library Board. X.

Adjournment The meeting adjourned at 1:49 p.m.

Next Board Meeting—Noon, September 17, 2013 Main Library Board Room 615 Church Street, Nashville TN 37219 Respectfully submitted by Beth Deeb

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Fiscal Year 2012 – 2013 Year End Summary

FY1112 46,881

Hours Open

FY1213 % Change 46,586 -0.63%

FY1112 FY1213 % Change 4,340,657 4,368,494 0.64%

Circulation Adult Materials Juvenile Materials Downloadable Materials

2,693,578 1,281,343 365,736

2,495,685 1,303,667 569,142

-7.35% 1.74% 55.62%

FY1112 FY1213 % Change 3,938,659 3,697,063 -6.13%

Visits

Public PC & Wireless Usage

FY1112 FY1213 % Change 998,261 1,006,083 0.78%

New Registration

FY1112 45,899

FY1213 % Change 46,543 1.40%

Total Cardholders

FY1112 295,749

FY1213 % Change 306,103 3.50%

Programs

FY1112 6,631

FY1213 % Change 7,383 11.34%

Adult Young Adult Juvenile

Program Attendance Adult Young Adult Juvenile

1,005 1,485 4,141

1,178 1,796 4,409

17.21% 20.94% 6.47%

255,279

291,405

14.15%

23,971 29,909 201,399

39,415 33,332 218,658

64.43% 11.44% 8.57%

6|Page


Statistical Summary – September 17, 2013 Nashville Public Library

Circulation Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hearing Impaired Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park Downloadable Talking Library NPL Total

Jul-13 Circulation 24,874 7,520 12,172 5,000 3,569 46,454 18,323 56,192 2,248 684 33,267 10,189 3,114 17,038 62,431 2,579 3,861 1,325 11,140 21,038 9,764 462 59,238 8 412,490

Downloadable Materials eBooks Audio Books Video Music Magazines Total

Cardholders New Registrations Volunteer Services Numver of Volunteers Volunteer Hours

Month Jul-13 Jul-12 % of Total Circulation 6.03% 25,708 1.82% 9,007 2.95% 13,010 1.21% 4,784 0.87% 4,536 11.26% 40,717 4.44% 18,557 13.62% 51,976 0.54% 2,896 0.17% 664 8.06% 35,311 2.47% 9,753 0.75% 4,607 4.13% 19,493 15.14% 60,403 0.63% 2,582 0.94% 4,713 0.32% 943 2.70% 11,167 5.10% 20,750 2.37% 9,917 0.11% 408 14.36% 42,471 0.002% 6 394,379

Jul-13 Circulation 28,353 10,198 62 15,063 5,562 53,676

Jul-13 3,194 Jul-13 273 2778.30

% Change 2013-2012 -3.24% -16.51% -6.44% 4.52% -21.32% 14.09% -1.26% 8.11% -22.38% 3.01% -5.79% 4.47% -32.41% -12.59% 3.36% -0.12% -18.08% 40.51% -0.24% 1.39% -1.54% 13.24% 39.48% 33.33% 4.59%

Jul-12 Circulation 20,797 6,395 96 15,183 n/a 42,471

Jul-13 Year-to-Date 24,874 7,520 12,172 5,000 3,569 46,454 18,323 56,192 2,248 684 33,267 10,189 3,114 17,038 62,431 2,579 3,861 1,325 11,140 21,038 9,764 462 59,238 8 412,490

Fiscal Year-to-Date Jul-12 Year-to-Date 25,708 9,007 13,010 4,784 4,536 40,717 18,557 51,976 2,896 664 35,311 9,753 4,607 19,493 60,403 2,582 4,713 943 11,167 20,750 9,917 408 42,471 6 394,379

% Change 2013-2012 -3.24% -16.51% -6.44% 4.52% -21.32% 14.09% -1.26% 8.11% -22.38% 3.01% -5.79% 4.47% -32.41% -12.59% 3.36% -0.12% -18.08% 40.51% -0.24% 1.39% -1.54% 13.24% 39.48% 33.33% 4.59%

% Change 2013-2012 36.33% 59.47% -35.42% -0.79% n/a 26.38%

Active Patron Jul-13 Cards Year-to-Date 3,194 306,103 Jul-12 274 2785.25

% Change 2013-2012 -0.36% -0.25%

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Statistical Summary – September 17, 2013 Nashville Public Library

Visits Archives Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total

Self-Check Activity Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park

Jul-13 Visits 1,824 17,116 9,704 14,190 7,234 6,716 25,057 23,045 23,327 6,254 19,139 13,555 14,194 19,967 58,370 10,617 4,810 12,233 11,911 17,653 10,790 4,617 332,323

Jul-12 Visits 1,695 18,629 12,570 15,358 6,701 6,950 27,457 27,311 24,250 6,539 22,582 12,888 10,641 20,606 56,137 10,207 1,168 14,739 10,208 13,051 10,011 3,911 333,609

% Change 2013-2012 7.61% -8.12% -22.80% -7.61% 7.95% -3.37% -8.74% -15.62% -3.81% -4.36% -15.25% 5.18% 33.39% -3.10% 3.98% 4.02% 311.82% -17.00% 16.68% 35.26% 7.78% 18.05% -0.39%

Jul-13 Assisted Jul-13 Self-Check Circulation Circulation 7,383 13,275 2,023 3,939 2,636 7,589 2,213 2,552 924 1,990 11,945 25,773 5,953 9,276 8,563 35,715 951 916 3,665 23,727 2,350 6,276 887 1,325 6,404 8,116 7,822 20,307 525 1,206 1,438 1,941 739 1,004 1,725 7,496 4,133 13,084 2,575 5,788 136 169

Jul-13 Circ / Visit n/a 1.45 0.77 0.86 0.69 0.53 1.85 0.80 2.41 0.36 1.74 0.75 0.22 0.85 1.08 0.24 0.80 0.11 0.94 1.19 0.90 0.10 1.06

Jul-12 Circ / Visit n/a 1.38 0.72 0.85 0.71 0.65 1.48 0.68 2.14 0.44 1.56 0.76 0.43 0.95 1.09 0.25 4.04 0.06 1.09 1.59 0.99 0.10 1.05

% Change 2013-2012 n/a 5.31% 8.15% 1.26% -3.19% -18.58% 25.02% 17.02% 12.39% -18.84% 11.16% -0.67% -49.33% -9.80% -0.60% -3.97% -80.11% 69.29% -14.50% -25.04% -8.65% -4.08% 0.77%

% Self-Check 64.26% 66.07% 74.22% 53.56% 68.29% 68.33% 60.91% 80.66% 49.06% 86.62% 72.76% 59.90% 55.90% 72.19% 69.67% 57.44% 57.60% 81.29% 75.99% 69.21% 55.41%

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Statistical Summary – September 17, 2013 Nashville Public Library

Hours Open Archives Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total

Programming Adult Programs Teen Programs Children's Programs Total Programs Adult Attendance Teen Attendance Children's Attendance Total Attendance

Public Computer Use Total Computer Use Total Wireless Use

Website Visits Webserver

Jul-13 Hours Open 176 176 220 176 176 176 220 176 220 176 220 176 176 220 197 176 176 176 176 220 176 144 4,125

Jul-12 Hours Open 168 168 213 168 168 168 213 168 213 168 213 168 168 213 191 168 168 168 168 213 168 136 3,957

Jul-13 Circ / Hour n/a 141.33 34.18 69.16 28.41 20.28 211.15 104.11 255.42 12.77 151.21 57.89 17.69 77.45 320.38 14.65 21.94 7.53 63.30 95.63 55.48 3.21 104.45

78 202 383 663

65 144 315 524

% Change 2013-2012 20.00% 40.28% 21.59% 26.53%

1,164 3,185 22,839 27,188

1,248 2,764 16,864 20,876

-6.73% 15.23% 35.43% 30.24%

Jul-13 76,326 19,005

Jul-12 76,293 14,787

% Change 2013-2012 0.04% 28.53%

Jul-13 503,122

Jul-12 561,272

% Change 2013-2012 -10.36%

Jul-13

Jul-12

Jul-12 Circ / Hour n/a 153.02 42.29 77.44 28.48 27.00 191.16 110.46 244.02 17.24 165.78 58.05 27.42 91.52 319.72 15.37 28.05 5.61 66.47 97.42 59.03 3.00 104.09

% Change 2013-2012 n/a -8% -19% -11% 0% -25% 10% -6% 5% -26% -9% 0% -35% -15% 0% -5% -22% 34% -5% -2% -6% 7% 0%

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Statistical Summary – September 17, 2013 Nashville Public Library

Circulation Year-to-Date 394,379 FY12 412,490 FY13

450,000

July

400,000 350,000

394,379 2012 412,490 2013

300,000

4.59%

250,000 Aug Sep

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

On Site Computer & Wireless Usage Year-to-Date 91,080 FY12 95,331 FY13

110,000

July

90,000

91,080 2012 95,331 2013

70,000

4.67%

50,000 Aug Sep

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Visits Year-to-Date 333,609 FY12 332,323 FY13

450,000 400,000 350,000 300,000 250,000 200,000

July 333,609 2012 332,323 2013

- 0.39% Aug Sep

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

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Statistical Summary – September 17, 2013 Nashville Public Library

New Card Registrations Year-to-Date 3,011 FY12 3,194 FY13

14,000

July

9,000

3,011 2012 3,194 2013

4,000

6.08%

-1,000

Aug

Sep

Oct

Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Total Programs Year-to-Date

900

July

524 FY12 663 FY13

700

524 2012 663 2013

500

26.53%

300 Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Total Program Attendance Year-to-Date

50,000

July

40,000 20,876 FY12 27,188 FY13

30,000

20,876 2012 27,188 2013

20,000

30.24%

10,000 Aug

Sep

Oct

Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Total Website Visits Year-to-Date

600,000

July

561,272 FY12 503,122 FY13

500,000

561,272 2012 503,122 2013

400,000

-10.36%

300,000 Aug Sep

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

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Statistical Summary – September 17, 2013 Nashville Public Library

Circulation Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hearing Impaired Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park Downloadable Talking Library NPL Total

Aug-13 Circulation 24,185 6,373 11,362 5,358 3,035 42,539 16,375 51,735 2,051 589 31,469 9,109 2,567 15,716 63,764 2,215 1,196 1,258 10,266 19,280 8,552 364 56,380 6 385,744

Downloadable Materials eBooks Audio Books Video Music Magazines Total

Cardholders New Registrations Volunteer Services Numver of Volunteers Volunteer Hours

Month Aug-13 Aug-12 % of Total Circulation 6.27% 24,315 1.65% 8,620 2.95% 11,877 1.39% 4,305 0.79% 4,415 11.03% 39,201 4.25% 17,313 13.41% 47,152 0.53% 2,713 0.15% 603 8.16% 32,416 2.36% 9,681 0.67% 4,581 4.07% 17,858 16.53% 62,894 0.57% 2,846 0.31% 4,419 0.33% 1,050 2.66% 10,919 5.00% 18,806 2.22% 9,275 0.09% 430 14.62% 40,945 0.002% 10 376,644

Aug-13 Circulation 27,393 10,190 55 13,746 4,996 51,384

Aug-13 6,543 Aug-13 265 1938.50

% Change 2013-2012 -0.53% -26.07% -4.34% 24.46% -31.26% 8.52% -5.42% 9.72% -24.40% -2.32% -2.92% -5.91% -43.96% -11.99% 1.38% -22.17% -72.94% 19.81% -5.98% 2.52% -7.80% -15.35% 37.70% -40.00% 2.42%

Aug-12 Circulation 20,200 6,756 64 13,925 n/a 40,945

Aug-13 Year-to-Date 49,059 13,893 23,534 10,358 6,604 88,993 34,698 107,927 4,299 1,273 64,736 19,298 5,681 32,754 126,195 4,794 5,057 2,583 21,406 40,318 18,316 826 115,618 14 798,234

Fiscal Year-to-Date Aug-12 Year-to-Date 50,023 17,627 24,887 9,089 8,951 79,918 35,870 99,128 5,609 1,267 67,727 19,434 9,188 37,351 123,297 5,428 9,132 1,993 22,086 39,556 19,192 838 83,416 16 771,023

% Change 2013-2012 -1.93% -21.18% -5.44% 13.96% -26.22% 11.36% -3.27% 8.88% -23.36% 0.47% -4.42% -0.70% -38.17% -12.31% 2.35% -11.68% -44.62% 29.60% -3.08% 1.93% -4.56% -1.43% 38.60% -12.50% 3.53%

% Change 2013-2012 35.61% 50.83% -14.06% -1.29% n/a 25.50%

Active Patron Aug-13 Cards Year-to-Date 9,737 311,641 Aug-12 271 2925.67

% Change 2013-2012 -2.21% -33.74%

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Statistical Summary – September 17, 2013 Nashville Public Library Visits Archives Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total

Self-Check Activity Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park

Aug-13 Visits 1,550 15,144 8,633 13,859 7,490 5,457 23,337 21,403 22,890 4,775 17,108 12,031 10,764 17,012 58,849 8,800 995 10,886 11,998 15,918 10,054 5,993 304,946

Aug-12 Visits 1,646 17,339 9,060 14,686 6,893 6,149 23,483 26,639 22,542 5,259 18,221 12,068 11,163 20,881 64,731 9,291 3,507 12,351 12,009 13,164 9,920 5,426 326,428

% Change 2013-2012 -5.83% -12.66% -4.71% -5.63% 8.66% -11.25% -0.62% -19.66% 1.54% -9.20% -6.11% -0.31% -3.57% -18.53% -9.09% -5.28% -71.63% -11.86% -0.09% 20.92% 1.35% 10.45% -6.58%

Aug-13 Assisted Aug-13 Self-Check Circulation Circulation 7,163 13,675 1,767 3,334 2,366 7,185 1,766 2,782 617 1,926 10,880 23,315 5,451 8,391 7,525 33,599 824 788 4,037 22,013 2,266 5,733 703 1,448 6,872 6,554 7,667 18,535 389 1,179 270 355 482 675 1,150 7,353 3,868 12,239 2,355 5,093 109 96

Aug-13 Circ / Visit n/a 1.60 0.74 0.82 0.72 0.56 1.82 0.77 2.26 0.43 1.84 0.76 0.24 0.92 1.09 0.25 1.20 0.12 0.86 1.21 0.85 0.06 1.08

Aug-12 Circ / Visit n/a 1.40 0.95 0.81 0.62 0.72 1.67 0.65 2.09 0.52 1.78 0.80 0.41 0.86 0.98 0.31 1.26 0.09 0.91 1.43 0.93 0.08 1.03

% Change 2013-2012 n/a 13.88% -22.41% 1.37% 14.54% -22.54% 9.19% 17.72% 8.05% -16.74% 3.39% -5.62% -41.89% 8.02% 11.48% -17.83% -4.61% 35.93% -5.89% -15.22% -9.02% -23.36% 5.03%

% Self-Check 65.63% 65.36% 75.23% 61.17% 75.74% 68.18% 60.62% 81.70% 48.88% 84.50% 71.67% 67.32% 48.82% 70.74% 75.19% 56.80% 58.34% 86.48% 75.99% 68.38% 46.83%

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Statistical Summary –September 17, 2013 Nashville Public Library Hours Open Archives Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total

Programming Adult Programs Teen Programs Children's Programs Total Programs Adult Attendance Teen Attendance Children's Attendance Total Attendance

Public Computer Use Total Computer Use Total Wireless Use

Website Visits Webserver

Aug-13 Hours Open 176 176 217 176 176 176 217 176 217 176 217 176 176 217 214 176 40 176 176 217 176 128 3,972

Aug-12 Hours Open 184 176 220 176 176 176 220 176 220 176 220 176 176 220 215 176 176 176 176 220 176 144 4,151

Aug-13 Circ / Hour n/a 137.41 29.37 64.56 30.44 17.24 196.03 93.04 238.41 11.65 145.02 51.76 14.59 72.42 300.71 12.59 29.90 7.15 58.33 88.85 48.59 2.84 101.62

Aug-12 Circ / Hour n/a 138.15 39.18 67.48 24.46 25.09 178.19 98.37 214.33 15.41 147.35 55.01 26.03 81.17 295.33 16.17 25.11 5.97 62.04 85.48 52.70 2.99 94.94

98 163 285 546

84 130 298 512

% Change 2013-2012 16.67% 25.38% -4.36% 6.64%

2,557 2,903 12,847 18,307

2,460 1,945 14,076 18,481

3.94% 49.25% -8.73% -0.94%

Aug-12 77,927 16,704

% Change 2013-2012 -6.85% 16.11%

Aug-12 558,803

% Change 2013-2012 -12.40%

Aug-13

Aug-12

Aug-13 72,592 19,395

Aug-13 489,487

% Change 2013-2012 n/a -1% -25% -4% 24% -31% 10% -5% 11% -24% -2% -6% -44% -11% 2% -22% 19% 20% -6% 4% -8% -5% 7%

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Statistical Summary – September 17, 2013 Nashville Public Library

Circulation Year-to-Date

450,000

771,023 FY12 798,234 FY13

400,000

August 376,644 2012 385,744 2013

350,000

2.42%

300,000 250,000 Sep

Oct

Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug

On Site Computer & Wireless Usage Year-to-Date 185,711 FY12 187,318 FY13

100,000

August

90,000

94,631 2012 91,987 2013

80,000 70,000

-2.79%

60,000 50,000 Sep

Oct

Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug

Visits Year-to-Date 660,037 FY12 637,269 FY13

450,000 400,000 350,000 300,000 250,000 200,000

August 326,428 2012 304,946 2013

-6.58% Sep

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug

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Statistical Summary – September 17, 2013 Nashville Public Library

New Card Registrations Year-to-Date 10,628 FY12 9,737 FY13

15,000

August

10,000

7,617 2012 6,543 2013

5,000

-14.10%

0 Sep

Oct

Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug

Total Programs Year-to-Date

900

August

1,036 FY12 1,209 FY13

700

512 2012 546 2013

500

6.64%

300 Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Total Program Attendance Year-to-Date 39,357 FY12 45,495 FY13

50,000

August

40,000 30,000

18,481 2012 18,307 2013

20,000

-0.94%

10,000 Sep

Oct

Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug

Total Website Visits Year-to-Date

600,000

August

1,120,075 FY12 992,609 FY13

500,000

588,803 2012 489,487 2013

400,000

-12.40%

300,000 Sep

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug

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Financial Overview – September 17, 2013 Nashville Public Library Metro Government of Nashville Monthly Budget Accountability Report As of June 30, 2013 Public Library GSD-General - Operating PY Budget Thru Current Mo.

Prior Year Budget

PY Actuals Thru Current Mo.

Current Annual Budget

Prior YTD Variance

CY Budget Thru Current Mo.

Actuals Thru Current Mo.

YTD Variance

Variance Explanation

EXPENSES: Salaries:

Regular Pay Overtime

9,333,700 45,300

9,333,700 45,300

8,894,450 18,667

439,250 26,633

9,693,900 45,300

9,693,900 45,300

9,212,754 20,593

All Other Salary Codes

1,183,700

1,183,700

1,294,849

-111,149

1,140,500

1,140,500

1,654,773

10,562,700

10,562,700

10,207,966

354,734

10,879,700

10,879,700

10,888,120

LIB is at 95.0% thru JUN. Most vacancies were held open and will be most of FY13 to cover cost of 481,146 incentive retirements 24,707 LIB is over thru JUN due to retirement incentive -514,273 payouts. LIB is at 100.1% of total budgeted salaries thru JUN . Mostly due to the retirement incentive. Most vacancies were held -8,420 throughout FY13.

Fringe is over at 103.1% thru JUN due to higher overall fringe costs, and retirement incentives. LIB but does not have much -136,395 control over fringe costs.

Total Salaries

Fringes

4,151,800

4,151,800

4,205,058

-53,258

4,345,500

4,345,500

4,481,895

Other Expenses: Utilities Professional & Purchased Services

1,643,100 488,700

1,643,100 488,700

1,623,071 528,666

20,029 -39,966

1,643,100 533,700

1,643,100 533,700

1,540,448 432,036

Travel, Tuition & Dues Communications

102,652 101,664 Most travel occured in the spring 2013. This line is over due to ULC -7,201 Membership Dues. 14,316

17,700 580,500

17,700 580,500

24,137 762,662

-6,437 -182,162

17,700 587,900

17,700 587,900

24,901 573,584

Repairs & Maintenance Services Internal Service Fees Transfers to Other Funds & Units

478,700 1,046,700 0

478,700 1,046,700 0

555,581 1,043,688 0

-76,881 3,012 0

478,700 1,251,600 0

478,700 1,251,600 0

490,354 1,200,329 49,190

LIB is over due to on going repair costs that have put -11,654 us over in this category. 51,271 -49,190

All Other Expenses

1,416,600

1,416,600

1,412,668

3,932

1,755,500

1,755,500

1,800,708

LIB is a bit over in Limitless -45,208 Libraries expenses.

21,481,565

Library appears to under budget for FY13. LIB monitored all expenditures closely. LIB must recoup incentive costs and as anticipated we spent 99.96% of our allocated 11,835 budget.

TOTAL EXPENSES

20,386,500

20,386,500

20,363,497

23,003

21,493,400

21,493,400

PROGRAM REVENUE:

Charges, Commissions & Fees Other Governments & Agencies Federal Direct Fed Through State Pass-Through Fed Through Other Pass-Through State Direct Other Government & Agencies Subtotal Other Governments & Agencies Other Program Revenue TOTAL PROGRAM REVENUE NON-PROGRAM REVENUE: Property Taxes Local Option Sales Tax Other Tax, Licences & Permits Fines, Forfeits & Penalties Compensation from Property TOTAL NON-PROGRAM REVENUE Transfers From Other Funds & Units TOTAL REVENUE AND TRANSFERS SUMMARY OF POSITIONS: Total Authorized Positions - Oper Fd Total Filled Positions Total Vacant Positions

485,400

485,400

474,479

10,921

475,400

475,400

450,407

Fines and fee revenue have steadily declined over the past 5 years. The trend 24,993 is holding steady for FY13.

0 0 0 0 0 0 0 485,400

0 0 0 0 0 0 0 485,400

0 0 0 0 0 0 0 474,479

0 0 0 0 0 0 0 10,921

0 0 0 0 0 0 0 475,400

0 0 0 0 0 0 0 475,400

0 0 0 0 0 0 0 450,407

0 0 0 0 0 0 0 24,993

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 485,400

0 485,400

0 474,479

0 10,921

0 475,400

0 475,400

0 450,407

0 24,993

318 286 32

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Personnel Summary –September 17, 2013 Nashville Public Library July & August 2013 New Hires / Resignation 2013 New Hires Name

Classification

Vice, Joan Doubet, Alice Hindalong, Nancy

Library Page Circulation Assistant 1 Circulation Assistant 1

Hire Date 7/22/2013 8/5/2013 8/19/2013

Location Bellevue Bellevue Hermitage

2013 Resignations Name

Classification

Ham, Stephanie Merlin, Jack Holland, Tommy Oliver, Erin Frederick, Angela Northern, Ameera Taylor, Felicia Brannon, Chris Hagen, Linda Lake, Shannon Williams, Deanza Adams, Chase

Info Syst App Analyst 2 Custodian 1 Library Page Circulation Assistant 1 Librarian 1 Library Page Circulation Assistant 1 Library Page Librarian 2 Librarian 1 Library Manager 3 Human Resources Mgr

Resignation Date 7/5/2013 7/12/2013 7/20/2013 7/27/2013 7/29/2013 8/1/2013 8/4/2013 8/8/2013 8/10/2013 8/15/2013 8/26/2013 8/30/2013

Location Limitless Lib Conference Rm Bordeaux Main - Circ Edmondson Pike TOTAL Southeast TOTAL Madison Southeast Madison Admin. Services

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Personnel Summary – September 17, 2013 Nashville Public Library NPL Vacancies as of 9/10/2013

= Approved to fill by OMB = Retirement Incentive Vacancies = Requesting permission to fill from OMB = Main Monday Opening NEW Positions BU

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34

Division / Branch

Title

39101010 ADMIN SVCS ADMIN SVCS MANAGER 39103401 ARCHIVES ARCHIVES ASSIST 1 39103305 BELLEVUE CIRCULATION ASSIST 1 39103203 CIRC CIRCULATION ASSIST 1 39103303 HERM CIRCULATION ASSIST 1 39103350 INGLE CIRCULATION ASSIST 1 39103380 SE CIRCULATION ASSIST 1 39103310 BORDX CIRCULATION SUPV 39103304 ED PIKE CIRCULATION SUPV 39101050 CONF CNTR CUSTODIAN 1 - Main 39101010 ADMIN SVCS HUMAN RESOURCE ADMINISTRATOR 39101090 LIMITLESS L INFO SYSTEMS APP ANAL 2 39103304 ED PIKE LIBRARIAN 1 39103380 SE LIBRARIAN 1 39103380 SE LIBRARIAN 1 39103360 MADISON LIBRARIAN 2 39103206 CHILD LIBRARY ASSOC 1 39101030 EMERG TECH LIBRARY ASSOC 1 39103207 REF LIBRARY ASSOC 1 39103207 REF LIBRARY ASSOC 2 39103375 RICH PK LIBRARY MGR 2 39103310 BORDX LIBRARY MGR 2 39103303 HERM LIBRARY MGR 3 39103360 MADISON LIBRARY MGR 3 39103310 BORDX LIBRARY PAGE 39103310 BORDX LIBRARY PAGE 39103203 CIRC LIBRARY PAGE 39103360 MADISON LIBRARY PAGE 39103203 CIRC OFFICE SUPPORT MGR 39101020 PUBLIC REL PUBLIC INFORMATION REP 39104061 TALKING RADIO ANNOUNCER 39304094 NEIGH GRT LIBRARY PAGE 39304094 NEIGH GRT LIBRARY PAGE 39304094 NEIGH GRT LIBRARY PAGE 39101050 Conf Ctr/Mn CUSTODIAN 1 39102000 Main CUSTODIAN 1 39102000 Main CUSTODIAN 1 39103203 Circ CIRCULATION ASSIST 1 - NEW 39103203 Circ CIRCULATION ASSIST 1 - NEW 39103203 Circ LIBRARY PAGE - NEW 39103203 Circ LIBRARY PAGE - NEW 39103203 Circ LIBRARY PAGE - NEW 39103203 Circ LIBRARY PAGE - NEW 39103207 Ref LIBRARY ASSOCIATE 1 39103207 Ref LIBRARY ASSOCIATE 1 39103207 Ref LIBRARY ASSOCIATE 1 39103207 Ref LIBRARY ASSOCIATE 1 39103207 Ref LIBRARY ASSOCIATE 1

Grade

SR13 SR04 SR04 SR04 SR04 SR04 SR04 SR06 SR06 TG03 SR13 SR11 SR09 SR09 SR09 SR10 SR06 SR06 SR06 SR07 SR12 SR12 SR13 SR13 SR02 SR02 SR02 SR02 SR09 SR10 SR07 SR02 SR02 SR02 TG03 TG03 TG03 SR04 SR04 SR02 SR02 SR02 SR02 SR06 SR06 SR06 SR06 SR06

Name

VACANT (S DRYE) VACANT (D COX) VACANT (J ZIPPERER) VACANT (E OLIVER) VACANT (L SHOULDERS) VACANT (A BURNS) VACANT (F TAYLOR) VACANT (T WILSON) VACANT (D JABBOUR) VACANT (J MERLIN) VACANT (J HORN) VACANT (S HAM) VACANT (A FREDERICK) VACANT (S LAKE) VACANT (S TAKACS) VACANT (L HAGEN) VACANT (N DROMGOOLE) VACANT (P BELFORD) VACANT (A EDGIN) VACANT (M SCOTT) VACANT (D HYNES) VACANT (V MALONE) VACANT (G COLEMAN) VACANT (D WILLIAMS) VACANT (J HYDE) VACANT (T HOLLAND) VACANT (J AUERWECK) VACANT (R MOORE) VACANT (L BOBBITT) VACANT (R CHRISTOPH) VACANT (L ADAMS) VACANT (A NORTHERN) VACANT (C BRANNON) VACANT (R VAZQUEZ) NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING NEW - MONDAY OPENING

FPS

FTE

F F F F F F F F F F F F F P F F F F F F F F F F P P P P F F F P P P F F F F F P P P P F F F F F

1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.50 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.50 0.49 0.50 0.50 1.00 1.00 1.00 0.38 0.38 0.38 1.00 1.00 1.00 1.00 1.00 0.49 0.49 0.49 0.49 1.00 1.00 1.00 1.00 1.00

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Brief Area Updates – September 17, 2013 Nashville Public Library

Administrative Service Report In preparing for the Main Library re-opening October 14, 2013 staff have been interviewing and making offers to new employees. Of the 14 positions approved for opening Monday’s we have 7 new hires that will come on board September 30, 2013. More offers are forthcoming. We anticipate having at least 10-12 of the 14 new positions filled by October 14th. In August, Metro implemented the Employee Self Service (ESS) system whereas employees will no longer be receiving a paper payroll remittance. Access to payroll information will be done through the ESS system. In addition to payroll information, employees can now change address, phone number, W-4 and direct deposit information through the ESS system. All Metro employees will begin open enrollment for updating benefit selections starting September 18, 2013 and will close October 2, 2013. New benefit selection will be effective January 2014.

Branch Services Report Old Hickory Closed for Flood Recovery and Renovations Six feet of water submerged the basement of your branch during the early morning of August 8, 2013. This was far worse than what we experienced during the Flood of 2010. Belfor performed disaster recovery in the basement. As a precaution we removed the library book collection from the main floor and stored those items off site. We are working with General Services to finalize the scope of work to reroute and replace the outside stairs to the lower entrance. We will replace all drywall on the lower level and ceiling tiles throughout the branch. We will replace the 3 HVAC systems and do a variety of other physical improvements while the branch is closed. At this time we hope to reopen in early 2014. We will have a better timeline after we complete the Metro bid process. Branch Staffing Branch Services is recovering from a number of unexpected staff departures. We currently have 16 vacant branch positions and are in the process of posting and interviewing for a number of 20 | P a g e


these. We have reassigned the 3 staff members from Old Hickory to Madison, Inglewood, and Hermitage. Talking Library Volunteer Recognition Volunteer Services held a recognition event for the dedicated Talking Library volunteers on Tuesday August 27. These volunteers have been under the Talking Library and are transitioning to being part of NPL’s volunteer corps, focused on equal access. FY2013-2014 Branch Capital Improvements We are working closely with General Services to develop detailed scopes of work for Edgehill, North, Pruitt, Bordeaux, Edmondson Pike, and Madison branch libraries. We plan to provide the Board with a more detailed report at the November meeting.

Collections and Technology Report It has been another very successful month for our Continuing Education department. New Employee Orientations restarted for the first time in five years. The evaluations were overwhelmingly positive – and people especially enjoyed the catered lunch and seeing Goodlettsville.  We learned a few things and will be tweaking for the September sessions – including making sure the branch is on a bus line and breaking up the first and second day so that folks don’t have to be away from their branches over two consecutive days. Our Computer Instructor/Career Coach sent in the following report: We had several busy days and some highlights includeWe had a lot of new patrons this month. Many sent from the 3rd floor and people who read about Omni hotel hiring. One gentleman said “This is really important the city has something like this, most places don’t have this.” Another gentleman who had been attempting for 2 days to access his email account said after our assistance, “I want to thank you so much for helping me (email sign in) I’ve gotten more done today than at ANY other library thing” Taught another person how to save their resume to a computer as well as how to submit it to employers and he stated “I have never applied to so many jobs in one day. I must have done 6 or 7, I can’t wait to hear from them.”

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The fact Omni hotel was hiring brought in a lot of new patrons. At one point we had 16 out of 18 patrons all applying to Omni on the same day. It was a very successful month. August I will be at Madison and Main and look forward to reporting more NPL success stories. In September, we will be resuming regular monthly staff and patron training as we run those sessions with the school calendar. Main Report Main Opening on Mondays With Main Library to open on Mondays starting in October, we are looking forward to having several new employees coming on board. Collection In anticipation of the Metro Archives move to the Main Library during the next fiscal year, we have been busy weeding, shifting, and relocating many collections on the third floor. Talking Library Volunteers The Talking Library is partnering with Library Volunteer Services. There are many advantages to combing with Volunteer Services: wider reach for recruitment, standardized records and recognition programs, online system for recording hours and scheduling, and increased visibility of our volunteers. On August 27, Volunteer Services hosted a recognition party for our volunteers in which awards and certificates were presented to the volunteers for all of the hours and hard work that they have contributed over the years. We had 15 volunteers that had donated 1,000 hours or more! Airport Libraries USA Today readers were given a rare opportunity to go beyond the library walls – seeing the hidden treasures from the Nashville Room up close in featured article “Nothing to Read? Airport Libraries to the Rescue.” The image and reminiscences received national attention, and the article has been shared around a great deal - including tweets by Chelsea Clinton, the NPR Library, the BBC and others! http://www.usatoday.com/story/travel/flights/2013/08/21/airport-libraries-free-bookdownloads/2677373/

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Book Bytes On July 16th, the Children’s Department presented our first Book Bytes: Kids Book Club. The book that was read was Inkheart by Cornelia Funke. Children were able to Skype with the author for almost 30 minutes. They asked questions about the book, writing and about the author. After the chat with the author, Ms. Pat led a jeopardy-style game with questions from the book. Ms. Pat will host another Book Bytes in October with VSBA-nominated author, Blue Balliet. Community Engagement Bringing Books to Life – Restructuring of BBTL includes a promotion for Program Manager and now includes Adult Literacy and, in the future, an extra truck to deliver puppet shows and a lab for basic computer classes. Curriculum for Popul Wuj has been completed (partnership with Center for Latin American Studies at Vanderbilt) and BBTL is working with Country Music Hall of Fame on curriculum for String City. Two additional bilingual staff members were added to our GROW team. Wishing Chair Productions –Brian Hull attended the National Puppeteers of America Convention. Our International Festival and String City were popular events in the puppet world and well-known among those who attended. Wishing Chair will be premiering Pupul Wuj this month and performing String City this fall at the Country Music Hall of Fame and Museum. TOTAL –Interviews for three new staff members were just concluded. Salon@615 – The fall season will kick off on September 12 with Marisha Pessl. Doris Kearns Goodwin and Sue Monk Kidd have been added to the winter schedule. Night at the Library—Two successful events were held in August: Keel Hunt (87 attendees) and Edwidge Danticat (122 attendees). Courtyard Concerts—Over 1,000 people attended Courtyard Concerts in August. Writers Circle—Becca Stevens and E. Thomas Wood were guests at the Writers Circle. Circles are also planned for October 13 (during Southern Festival of Books) and November 10 (with Robert Massie, as part of the Literary Award celebration). MNPS Externship—Successful partnership with Hunters Lane students will continue into this fall. Students will present their research findings related to arts access in the library to the Library Board on October 15. Women’s Final Four – Partnering with a number of city agencies and offering special programming between January and March leading up to the WFF event. 23 | P a g e


System-Wide Programming – Foundation-funded programming during (FY)2013 results: $79,764 spent, 658 programs, 36,090 in attendance, $2.20 average spent per person, and average attendance was 55.

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Old Business – September 17, 2013 Nashville Public Library

Current bylaws: NASHVILLE PUBLIC LIBRARY STANDING POLICY RULES AND BYLAWS OF THE LIBRARY BOARD I. The officers of the Board shall be a chairman, a vice-chairman, and a secretary who serve for one-year renewable terms beginning July 1 of each year, chosen by election of the members of the Board.

II. The Library Board shall meet on the third Tuesday afternoon of each month, or at the call of the Chairman.

III. The following shall be the order of business: 1. Call to order by the Chairman (in the absence of the Chairman the Vice Chairman will serve in his place) 2. Roll Call 3. Reading and approval of the Minutes of the previous meeting 4. Communications and Correspondence 5. Report of Chief Librarian 6. Reports of Committees 7. Unfinished business 8. New business 9. Adjournment IV. The Chairman may from time to time appoint such Committees as within his discretion the circumstances require. V. Four (4) members of the Board shall constitute a quorum. A quorum shall be required to conduct official business. VI. Any resolution authorizing the expenditure of funds shall require a majority vote of 25 | P a g e


the Board members present. VII. The Secretary shall keep a file of the minutes of the Board and of all resolutions adopted by the Board. VIII. No action of the Board may be rescinded except by a majority vote of the full membership of the Board. IX. No member of the Board shall travel at Library expense without first obtaining authorization for such travel from the Board. X. The Metro Director of Law may furnish to the Board one of his assistants to attend meetings to advise on the matters of law, where and when necessary. XI. At all meetings held by the Board the Chairman shall have the authority to limit the number of persons (non-Board members) allowed to speak on an issue and to limit such speakers’ time. XII. None of the Standing Policy Rules of Order shall be amended or repealed except by affirmative vote of two-thirds (2/3) of the members of the Board. Prior notice of such proposed changes shall be sent all Board members two weeks in advance of meeting. In the consideration of any particular matter any or all of the Rules may be suspended by the unanimous consent of all members of the Board. XIII. The Library Board shall formulate and cause to be put into effect rules governing the use of the Library by the public. Such rules and regulations should provide for maximum utilization of the Library facilities in a just and impartial manner. XIV. The Library Board subscribes to and adopts the Library Bill of Rights and the Freedom to Read Statement as adopted by the American Library Association. XV. No Board member shall call any meeting of the Board or of Board employees without first obtaining approval of the Chairman or in his absence the Vice Chairman. 26 | P a g e


XVI. In the absence of a Rule upon any subject not specifically provided for in these Rules, the Board will be governed by Robert’s Rules of Order. Adopted by the Library Board October 18, 1967 Amended April 17, 2001 and June 20, 2006

Proposed bylaws: NASHVILLE PUBLIC LIBRARY STANDING POLICY RULES AND BYLAWS OF THE LIBRARY BOARD I. The officers of the Board shall be a Chair, a Vice-Chair, and a Secretary who serve for one-year renewable terms immediately following their election by the members of the Board at the April Board meeting of each year. II. The Library Board shall meet in regular session monthly, unless otherwise determined by the Board, at such time and place as shall be designated by the Board. The Board shall meet at such additional times as shall be determined necessary by the Chair or a majority of the Board by petition to the Chair. III. The general order of business shall include necessary items of business including public comments and approval of the previous meeting minutes. IV. The Chair may from time to time appoint such Committees as the Chair shall deem advisable. V. A majority of the members of the Board who are duly appointed and serving shall constitute a quorum. A quorum shall be required to conduct official business. VI. Any resolution authorizing the annual budget request to the Metropolitan Government of Nashville & Davidson County shall require a majority vote of the Board members present. VII. The Secretary, or the Secretary’s designee, shall keep a file of the minutes of the Board and of all resolutions adopted by the Board. VIII. 27 | P a g e


No action of the Board may be rescinded except by a majority vote of the full membership of the Board. IX. No member of the Board shall travel at Library expense without first obtaining authorization for such travel from the Board. X. The Metro Director of Law may furnish to the Board an assistant to attend meetings to advise on the matters of law, where and when necessary. XI. At all meetings held by the Board the Chair shall have the authority to limit the number of persons (non-Board members) allowed to speak on an issue and to limit such speakers’ time. XII. None of the Standing Policy Rules and Bylaws of the Library Board shall be amended or repealed except by affirmative vote of two-thirds (2/3) of the members of the Board. Prior notice of such proposed changes shall be sent all Board members two weeks in advance of meeting. In the consideration of any particular matter any or all of the Rules may be suspended by the unanimous consent of all members of the Board. XIII. The Library Board shall formulate and cause to be put into effect rules governing the use of the Library by the public. Such rules and regulations should provide for maximum utilization of the Library facilities in a just and impartial manner. XIV. The Library Board subscribes to and adopts the Library Bill of Rights and the Freedom to Read Statement as adopted and amended by the American Library Association. XV. No Board member shall call any meeting of the Board or of Board employees without first obtaining approval of the Chair or in his/her absence the Vice Chair. XVI. In the absence of a Rule upon any subject not specifically provided for in these Rules, the Board will be governed by Robert’s Rules of Order. Adopted by the Library Board October 18, 1967 Amended April 17, 2001, June 20, 2006 and October 15, 2013

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Old Business – September 17, 2013 Nashville Public Library

Nashville Public Library Strategic Plan: 2013/14 – 2015/16 GOALS AND OBJECTIVES (Pending Board Approval) Mission: Inspire reading, advance learning and connect our community. Vision: All members of our diverse community are empowered through limitless learning opportunities to enrich their lives. We Value: - Extraordinary Customer Service - Love of Reading - Lifelong Learning - Intellectual Freedom - Innovation - Excellence - Inclusiveness GOAL I: Be an essential resource and a valued community partner. Awareness/Marketing Initiate a comprehensive library marketing and merchandizing plan by March 2014. Partnerships Be an essential resource to all Metro Government departments for dissemination of materials and effective collaborations by January 2015. Serve as a valued educational and cultural partner to a broad range of diverse, citywide agencies, institutions, and businesses as measured by our geographic reach, number of partner requests, and overall collaborations. Increase utilization of our community spaces, system-wide, by Metro departments and the broader community by 15% by 2015/16. Community Support Create a multi-layered plan between the Library, Foundation and Friends of the Library by March 2014 to increase volunteer hours, donations and number of Library advocates. 29 | P a g e


Become Nashville’s volunteer location of choice and increase annual volunteer hours by 5% annually through 2015/16. Build quality and consistency into internship opportunities designed to increase appeal and awareness by May 2014. GOAL II: Deliver learning opportunities through programs and services that meet the needs and interests of Nashvillians at every stage of life. Reach Children, Teens and Families Strategically cultivate these key partnership programs with formal development plans adopted by: o Limitless Libraries - by March 2014 o TOTAL – by December 2013 o Wishing Chair - by January 2015 o Bringing Books to Life! - by May 2014 o Learning Labs – by September 2013 Create and conduct a program audit ensuring the alignment of system-wide programming to community interests and needs by January 2015. Instill Love of Reading Identify and integrate quality standards and best practices into all children and teen programming by 2015. Become the central hub for adult literacy information for both providers and students through space, materials, and services by April 2015. Expand all benchmarks indicated by Nashville Reads, by an average of 10% by 2015. Increase checkouts, usage, visits, and programming attendance by 2015. Invite Meaningful Dialogue Increase opportunities to engage the community through forums and dialogue that build on the resources and materials available through NPL Special Collections and Archives. Close the Digital Divide Prepare staff at each location so that they can answer 75% of patron questions regarding e-media and personal devices at time of question and have the skills and tools to follow-up with all questions asked within 24 hours.

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Implement a public training schedule by September 2014 ensuring that regular technology classes offer free learning opportunities on library software and computer devices. Build Collections Review our Collection policies and revise as needed by February 2015 expanding the scope and diversity of future collections to be reflective of our community. Measure Our Impact Deliver content and formats that are appealing to customers as evidenced by survey feedback and usage data gathered at least annually. Implement data benchmarks and outcomes-based service measures for all applicable library services beginning with the 2014/15 budget year. GOAL III: Promote an organizational culture that embraces our values. Recruitment and Retention Implement practices to recruit and retain individuals with the talent, skills and commitment needed to excel in library staff positions. Develop a library workforce reflective of community diversity. Culture of Learning and Innovation Develop, implement and evaluate by November 2014 a comprehensive professional development program for staff at all levels. Increase the number of staff opportunities to share learning and to recognize and celebrate individual, team and organizational achievements. Effective Communication Launch a plan by May 2014 to develop, implement and monitor internal communication strategies. GOAL IV: Provide extraordinary customer service experiences. Service/Utilization Increase NPL cardholders to 70% of the county population by 2016. Increase public service hours throughout the Library system and open all branch locations seven days a week by October 2016. Increase customer access to high demand items through decreasing wait times of 40% on new materials. 31 | P a g e


Define customer service core competencies and incorporate in staff training program beginning 2014/15. Access Establish a single point of public online service access for full collection discoverability by 2014/15. Prioritize and identify costs as well as funding sources by December 2014 to digitize NPL Special Collections and Archives. By May 2014, develop a formalized plan to ensure equal access for customers with disabilities. Engage our patrons using web tools related to library access and measure return on the investment annually with the goal of matching industry trends and respected peer libraries. GOAL V: Lead the library profession in developing and implementing best practices in leadership, administration and stewardship. Resource Development Achieve per capita Metro funding levels of $50 per capita by 2015/16. Partner with the Nashville Public Library Foundation to increase our offerings of innovative programs, services and materials through private funding opportunities. Research and increase grants and awards annually through 2015/16. Facilities/Technology Implement a Facilities Maintenance plan in 2013/14 to ensure that all NPL locations meet standards for safety, security, cleanliness and good repair. By 2015 create a Master Facilities Plan to define our long-range facility needs. Revise our Public Technology Plan by February 2015 to ensure NPL is investing in technology to meet current and emerging needs. Internal Processes/Systems Review and reorganize all Library policies and procedures during 2013/14 and update as needed to reflect and support implementation of best practices.

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Board development Provide increased opportunities for board member leadership and engagement through initiation of a formal board development program beginning in the fall of 2013.

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Old Business – September 17, 2013 Nashville Public Library

Nashville Public Library Board September 17, 2013 Resolution Title: Nashville Public Library 2013 Strategic Plan History/Background/Discussion: The library’s strategic plan has been under development since November 2012. The Strategy Team, a working group consisting of a cross section of library staff, has been guiding this process. The team has completed a process of research, program analysis, library staff input and focus group sessions lead by Cissy Mynatt, a local non-profit consultant. The plan builds on the library’s “Strategic Conversation” process from several years ago. Ms. Mynatt was also the consultant on that project. Included in this process is a revised Library mission statement and vision statement along with organizational values. This plan focuses on specific objectives and strategies over the upcoming three year period. It is very much a working document. The objectives will be addressed by existing library working committees, ad hoc staff committees and the library Administration. Progress in achieving the plan will be monitored and tracked. Key pieces from the plan will be included in individual staff performance plans. Reports will be provided to the board at key intervals.

Recommendation: That the Library Board endorse the planning document. Draftor(s): Kent Oliver, Library Director Person(s) Responsible for Implementation: The Library Director and Strategy Team

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RESOLUTION 2013-09.01 Nashville Public Library Strategic Plan 2013 WHEREAS, the Library completed the “Strategic Conversation” in 2008 and WHEREAS, the library staff have completed an action plan to continue that previous process, and WHEREAS, this process has embraced library staff, Board and foundation input; NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that the Library Board endorses the 2013 Strategic Plan including the Mission Statement, Vision and Values.

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September 2013 NPL board packet