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FEATURE ➜
SPOTLIGHT
Digital technology and the accessibility gap Moving at an unprecedented pace, a new digital era could be a great opportunity for those with visual impairments. But are we doing enough? Kyran O’Mahoney discusses. n 2022 the Accessibility Index by the National Council for the Blind of Ireland (NCBI) highlighted disappointing accessibility levels in Ireland’s education websites and apps. In fact, every single one of the 28 websites from Ireland’s leading universities and secondary schools tested failed the digital accessibility test. Technology can allow those with visual impairments to engage in the world with much-improved autonomy. However, many institutions continue to trail behind in providing tools that deliver better digital
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encounters for the visually impaired. This technology should be a priority; by removing hurdles that stand in their way and providing new resources, we can make life easier for the user.
DIGITAL INTERFACES For many with a visual impairment, navigating digital interfaces can be challenging, particularly for those dependent on-screen readers that rely on keyboard-based interaction. Webpages and applications lacking accessibility pose obstacles; it could be course enrolment, accessing content or joining virtual conversations or communities.
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Enterprises that fail to address these issues inadvertently alienate potential customers who cannot find the information they need. Accessibility shouldn’t be an afterthought or just something to mark off a list when we create digital platforms or content. Accessibility should instead be at the centre of all decisions to ensure everyone can have digital access and control. When we design digital tools with everyone in mind, it helps all people use technology to a high standard. If organisations start including accessibility right from the start, they can make sure their products and services work well for all.