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Martial Arts Business Breakthrough TV NAPMA has taken the best business practices and made them available through the interactive media of web video. We’re offering several segments to help your business grow including Business Basics, Ask NAPMA and NAPMA Solutions. And just for watching Martial Arts Business Breakthrough TV, we have a free gift for you.

Robert Kirkpatrick

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Tsion Ben Levi

Style: Chung Do Kwon, Muay Thai Kickboxing; Training: 15 years to 2ndDegree Black Belt, 18 years off, then started training again in 2006; Status: Instructor.

Style: Hsing I, Baqua, Taichi, Long Fist, Arnis and Shorei Goju-ryu Karate; Training: 33 years, 6th-Degree Black Belt, 7th-Degree Black Sash; Status: Part-time (0–50 students).

Scott Yates Style: Sin Moo Hapkido, Tae Kwon Do; Training: 28 years, 9th-Dan Sin Moo Hapkido, 4th-Dan Tae Kwon Do; Status: Full-time School Owner (101-200 students).

Featured segments in the previous episode: • Mandatory Martial Arts Business Systems • An Ethical Upgrades System • Managing Your Staff

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Bart Hungenaert

FREE Teleconferences

(May Basic Tool Kit)

Listen: Parts 1, 2, 3, 4

GOLD Leadership Team Training (May Basic Tool Kit)

WORDS OF THE WEEK

MOTIVATIONAL LESSONS FOR CHILDREN AND ADULTS

Week 1 “Be a good listener. Your ears will never get you in trouble.” Frank Tyger, author Translation for Adults Though sticks and stones have been known to break bones, words can hurt and do damage. If words were meaningless, then you wouldn’t have been taught to think before you speak. Honest communication is important, but it is equally important not to say everything you are thinking. One way to prevent saying something you might regret later is to listen more. Though listening requires your active participation by paying close attention to what is being said, listening doesn’t usually cause you trouble. Listen, and you’ll learn all the facts before you form and state an opinion of your own.

Sharing your knowledge with others is a great way to educate, inform and help others. Knowledge should not be a secret, but shared and used for the benefit of all. You learn and gain wisdom, however, when you listen instead of speaking. Wisdom is acquired through formal learning, life experience, continuing education and learning from others. It is this give-and-take that enables us to learn from one another. If you become preoccupied with sharing everything you know with those that you meet, then you will never have time to listen and learn from them.

Week 2 “It is the province of knowledge to speak and it is the privilege of wisdom to listen.” Oliver Wendell Holmes, American legal scholar and associate justice of the U.S. Supreme Court Translation for Adults Sharing your knowledge with others is a great way to educate, inform and help others. Knowledge should not be a secret, but shared and used for the benefit of all. You learn and gain wisdom, however, when you listen instead of speaking. Wisdom is acquired through formal learning, life experience, continuing education and learning from others. It is this give-and-take that enables us to learn from one another. If you become preoccupied with sharing everything you know with those that you meet, then you will never have time to listen and learn from them.

Translation for Kids

Someone calls you a name or makes fun of you. Those words can hurt you. When you are angry or upset, you may use words without thinking about what you are saying. You may wish later that you hadn’t said those words. That is why you should always listen. Listen, instead of talking, and your words may never cause trouble. You will be in trouble if you use bad words when your instructor corrects your kick. Listen carefully to your instructor. Practice what he teaches you. You will improve your kick. Remember, listen first and talk second.

Teaching others what you know is very helpful. They might learn something they never knew before. That is what a leader does. You must also be a good listener. Good listeners learn to be wise and make smart decisions. You can learn how to make smart decisions. Listen to older children or adults. They know information that you might not be able to learn from a book. For example, your martial arts instructor has a higher rank than you. He or she knows the training you are learning now and can teach you to become a Black Belt, a leader and a good listener.

Class Discussion for Kids

1. Have any words you said ever caused you trouble?

1. Name an adult who you think is a teacher.

1. Have any words you said ever caused you trouble?

1. Name an adult who you think is a teacher.

2. How do your words affect others?

2. How can sharing what you know help someone younger or less experienced than you?

2. How do your words affect others?

2. How can sharing what you know help someone younger or less experienced than you?

For more tools and reports, visit your Member Area at NAPMA.com

BLACK BELT LEADERSHIP

GUIDANCE ON LEADERSHIP DEVELOPMENT

Retaining your veteran teaching team is one of your most important responsibilities, if you expect to retain your best students and attract new ones, which is directly related to your success and prosperity.

Your goal as the G.O.L.D. team leader is to strive continuously to improve the quality of your veteran instructors’ teaching experiences. As you develop and implement your leadership training program, ask yourself, “What am I specifically doing to support, motivate and inspire my veteran teachers?” Forget the thinking of the stereotypical school owner: “I’m the master and they should do as I say.” Instead, learn to be a supporter and motivator of what they do in the classroom. Be creative and inspirational, and you’ll be recognized as the leader you want to be. Try to understand the mindset of a veteran teacher as a series of layers. The first layer is the desire to help others. It will always be difficult to retain veteran teachers unless you continually reinforce the importance of what they do for their students. Review with them regularly the progress of the students they teach. Let your veteran teachers know that you, as well as students and their parents, recognize their positive contribution to each student’s improvement, compared to where he or she started. The desire to

MOTIVATIONAL LESSONS FOR CHILDREN AND ADULTS

Week 3

Week 4

Week 3

Week 4

“The best way to understand people is to listen to them.” Ralph Nichols, author

“Every person in this life has something to teach me— and as soon as I accept that, I open myself to truly listening.” John Lahr, senior drama critic for The New Yorker Magazine

“The best way to understand people is to listen to them.” Ralph Nichols, author

“Every person in this life has something to teach me— and as soon as I accept that, I open myself to truly listening.” John Lahr, senior drama critic for The New Yorker Magazine

Translation for Adults Understanding is the difference between hearing and listening. All too often, you hear someone speak, but don’t understand what he or she is saying; you hear only what you want to hear. Your emotions and inhibitions can be obstacles to understanding what is being communicated. For example, if you were trying to decide on a birthday gift for a friend or co-worker, then you might want to listen carefully to his or her everyday conversation for that clue that would help you choose a perfect gift. All of us need to do a better job of listening to others, so we can understand them better. Just that effort would eliminate many conflicts in our lives and throughout the world. Translation for Kids Your parents ask you to take the trash outside. You “tune them out” because you’re playing a video game. You heard them, but you didn’t listen to what they said. You don’t understand what they want. That can cause you trouble. Your teacher announces during class that there will be a test tomorrow. You are not paying attention. You heard her speak, but you didn’t listen. You come to class the next day unprepared for the test. That is also trouble. Your martial arts instructor is teaching your class how to kick. You are talking with another student. You are not listening to your instructor. You are unable to show your instructor later that you know how to kick. More trouble! You must listen carefully to what others are saying. They deserve your full attention. When you listen and understand, you are learning. Class Discussion for Kids 1. Have you ever been distracted and didn’t understand what someone was saying to you?

Translation for Adults It’s easy to “tune out” others during an argument or debate because you think their opinion is wrong and yours is right. Even statements with which you don’t agree are important learning opportunities. Everyone has an opinion. Although one opinion might not be any more correct than another, it is the expression of these opinions that motivates you to question the world around you and expand your learning. No one has all the answers. If you don’t listen to people and weigh and analyze their opinions fairly, then you are closing your mind. Open your mind and expand your thinking to gain greater wisdom. Translation for Kids Everyone has an opinion. You may not agree with those opinions, but you can learn from them. Listen carefully to what others have to say. Treat what they say seriously. What they say could help you learn and make smart decisions. Your martial arts instructor is teaching your class a move that you learned earlier in the week. You choose not to listen. You didn’t hear how to use the move in a real-life situation. You heard and learned only half of the lesson. You must know how to make the move. You must also how to use it correctly. Don’t close your mind to new ideas. Open your mind and learn. Class Discussion for Kids 1. What have you learned simply by listening? 2. Why is listening important?

Everyone has an opinion. You may not agree with those opinions, but you can learn from them. Listen carefully to what others have to say. Treat what they say seriously. What they say could help you learn and make smart decisions. Your martial arts instructor is teaching your class a move that you learned earlier in the week. You choose not to listen. You didn’t hear how to use the move in a real-life situation. You heard and learned only half of the lesson. You must know how to make the move. You must also how to use it correctly. Don’t close your mind to new ideas. Open your mind and learn. Class Discussion for Kids 1. What have you learned simply by listening? 2. Why is listening important?

2. How can listening closely help you understand what is being said?

For more tools and reports, visit your Member Area at NAPMA.com

help others is like a garden; it needs to be continually nurtured with the motivation and reinforcement that you control. The second layer is the veteran instructor’s enjoyment of teaching and his or her relationship with students. Veteran teachers are certainly motivated by practical considerations, such as employment, but the enjoyment of teaching and the opportunity to make a positive contribution to the lives of their students are equally important if you expect them to remain at your school. When your veterans lose the joy of teaching, your students lose their joy of the martial arts and the satisfaction of progressing toward their Black Belts. It also stunts the growth of your school through unexplained attrition. Part of your responsibility is to foster closer ties between your students and veteran teachers. Remind your students constantly of how fortunate they are to be taught by their teachers. This creates a cycle of appreciation and caring: Students tell their instructors how much they appreciate their efforts, which motivates teachers to care even more for their students and their progress. The cycle continues, improving the teacher/student relationship with each positive act feeding the other. As the team leader, you must act as the initiator of this cycle and make sure it is always an active element in the teaching environment. The third layer is veteran instructors’ interpretations of their teaching experiences. If your veteran instructors are unable to understand and interpret their teaching experiences correctly, then you shouldn’t expect them to remain continually involved and passionate about their roles at your school. A teacher may be considered a veteran because of the quality of their instruction or the number of years in the profession. Being a veteran may also be measured by their understanding that teaching doesn’t always produce desired, or positive, results. How a

For more tools and reports, visit your Member Area at NAPMA.com

teacher interprets what happens in the classroom may determine how he or she views his or her experiences. Help your veteran teachers interpret their teaching results with debriefing sessions after each class and/or at the end of the day or week. When you invest this time, you’re making it clear that you appreciate his or her efforts and demonstrate genuine concern for someone who is an important part of your team. This continual reinforcement will motivate them to use their experiences as a self-learning tool. The fourth layer is the respect your veteran teachers receive for their contribution, and how it makes them feel important. One of the biggest mistakes of martial arts school owners is failing to express their appreciation for the contribution of their leadership teams. Veteran teachers need those “pats on the back” just as much as your new G.O.L.D team members, who often receive most of your attention. The veterans want to feel that what they do really matters to the success of students and your school. Failing to fulfill this need reinforces the negative feeling of being taken for granted, and it is especially magnified and resented when a teacher has been instrumental in the growth of your school for many years. Your responsibility is to strike a balance between what you ask your leaders to contribute and the recognition they receive.

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Translation for Kids

2. How can listening closely help you understand what is being said?

Tom Hopkins Mastering the Art of Selling Visit NAPMA.com/TomHopkins

GUIDANCE ON LEADERSHIP DEVELOPMENT

Retain Your Veteran Teaching Team With Understanding and Creative Motivation

You, or the person responsible for your G.O.L.D. team, must use creative strategies to retain your most productive and veteran teachers. Otherwise, you and your entire school become victims of an atmosphere where your relationships with your veteran teachers are taken for granted. It’s much the same as your relationships with your students: great programs and great service are not enough if the classroom atmosphere never changes. You must understand your veteran teachers’ perspective just as much as your students’, so you’re able to motivate and inspire them creatively.

WORDS OF THE WEEK

MOTIVATIONAL LESSONS FOR CHILDREN AND ADULTS

Listening Week 2 “It is the province of knowledge to speak and it is the privilege of wisdom to listen.” Oliver Wendell Holmes, American legal scholar and associate justice of the U.S. Supreme Court Translation for Adults

Join your peers in viewing and learning from our collection of informative videos on many topics. You can even submit your own video for inclusion.

Gene LeBell

WORDS OF THE WEEK

MOTIVATIONAL LESSONS FOR CHILDREN AND ADULTS

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The Toughest Man Alive Visit NAPMA.com/GeneLeBell WORDS OF THE WEEK

Touring the nation in 2011 (Dallas, TX; Elizabeth, NJ; Chicago, IL; Washington, D.C.; Los Angeles, CA). This is a “don’t-miss” event that will literally “power” you to new heights of financial success with your schools. A dynamic lineup of speakers awaits. Sign up today at: Visit NAPMASeminar.com

Style: Karate; Training: Black Belt; Status: Full-time School Owner (101-200 students).

For Members Only Words Of The Week

Have you Registered for the Financial Power Summit Near You?

staff development program should promote the growth of professional, working relationships with group training sessions, social activities outside the school and regular meetings to learn and appreciate each other’s interests. Understanding all five layers of your veteran teachers’ mindset is essential if you expect to retain them as part of your instructional team. Compensation is certainly a motivating factor, but too many owners think money will somehow overcome a lack of understanding of the other motivating factors above. This is not to suggest that compensation is not important to your veteran teachers. If they make positive contributions to the growth of your school, then they certainly deserve their fair share of monetary reward. Compensation is a byproduct of a job well done, however; and they will do the job you expect of them (and often exceed it) if you think deeper and include the five points in this report as an integral part of your staff development program.

The fifth layer is the quality of their relationship with the other teachers and staff. Every teacher at your school wants to earn the respect of their peers and feel connected to the mission of your school. Remember, your staff members spend approximately one-third of their time at your school, so it is in your best interest to create bonding experiences for your team. Often, peer reinforcement means just as much, and sometimes more, than monetary compensation. Another part of your responsibility as a school owner is to create an atmosphere where team members reinforce each other in a positive manner. You want new students and G.O.L.D. team members to be equally attracted to your school for the quality of instruction and the feeling of staff association. Your For more tools and reports, visit your Member Area at NAPMA.com

Retain Your Veteran Teaching Team With Understanding and Creative Motivation, Parts 1, 2

Virtual Classroom Videos — For Members Only

Your weekly instructor training program for May 2011

Children’s

Lee Barden— Fun Summ er Camp Games, Part 1

Adult Training Videos

Lee Barden— Fun Summ er Camp Games, Part 2

Lee Barden— Fun Summ er Camp Games, Part 3

Lee Barden— Fun Summ er Camp Games, Part 4

EDGE MMA Carlton Gracie — From the Archives: Great Escapes, Part 1

EDGE MMA Carlton Gracie — From the Archives: Great Escapes, Part 2

EDGE MMA Carlton Gracie — From the Archives: Great Escapes, Part 3

EDGE MMA Bill Kipp — The Soft Shield Technique, Part 1